Bajaj Allianz Complaints & Reviews

I took an motor insurance policy from Bajaj Allianz for the period from 19th March 2008 to 18th March 2009. The policy no. is OG[protected]-00033749, which was taken in the name of my father, Mr. Satish Chander Goel. While taking the insurance policy, the agent didn't communicated any excess clause to me under which whenever i have to file a claim, i need to pay Rs. 6400/- as processing charges in addition to Rs. 500 normally claimed by the Company. The total insurance premium paid by me is Rs. 6483/-. The cover note given to me at the time of acceptance of the insurance policy didn't specify this clause and the column mentioned in excess column was kept empty. I tried to contact the customer care department also and i was send the scanned copy of the inspection report which mentioned this clause. Unfortunately, one copy of this report was also given to me but i misplaced that to verify the details as per my copy is reconciling with the scanned copy sent by the Company. But i clearly remember that this clause was not mentioned in the inspection report and neither it was communicated to me. I have tried to convince the customer care department and underwriting department about this fact but all in vain. I request you to take necessary action against this complaint.

The claim no. is OC[protected] and the total amount paid by me is Rs. 11708 (including the processing charges of Rs. 6400/-)

This moth oct. 2008, i joned in the Bajaj allianz 's New Family Gain ULIP plolicy, they told me the return may be 40% or above. Premium amount -5000/- per half yearly. No. of installment is 6(six). Please share any knowledge regarding how much it may sucure and what may be the return %.

I am a holder of HDFC Bank Credit Card. Bank offers me a plan of Family Care in collaboration of Bajaj Allianz and sell me mediclaim policy on 21st June 2008.
Bank has deducted policy price from my credit card. I have got a sms from Bank that policy documents are sending to your postal address on 2nd July 2008. But i have not got any document. I have complained it to my bank credit card department then they have gave me policy number OG[protected] and said that documents are sending to ur postal address.
Today, 3 months and 20 days has passed away but still i cannot get my policy documents.

Dear sir/madam,

I have been subemited my application form on 03/10/2008.But still not recived my Pan Card. Pls reply immidiately.

with regards

Manoj kumar

I have invested in two policy of Bajaj Allianz Life Insurance company of Rs. 65000.00 and the present value is Rs. 23000.00. I have not completed first three policy year. I have decided not to pay any premium further due to poor performance of the policy. If I pay the full three year premium slab I have to pay an amount of Rs. 70000.00, but there is no gurantee that I will get the money back.

Kindly help
What to do.

My car met with an accident in the evening of 7/09/08.There was heavy rainfall that day and the road had many pits. My car’s wheel went in a pit and the engine stopped working. I called a mechanic from alfa motors immediately. Even they could not start the car and they had to shift the vehicle with the help of a crane to the workshop. I informed the insurance company on 9/0908 as there was a major problem in the vehicle. One after another 2 surveyors examined the vehicle. They dismantled the vehicle to know the exact problem. After the survey they went. And even after repeatedly asking telephonically they did not give any answer. On 26/09/08 I posted a letter to know about the status of my claim. I received a letter from the insurance company on 30/9/8 which was dated 26/9/8.They refused my claim giving the following reasons -
(1) The vehicle was dismantled at the workshop prior to their examination
(2) The vehicle was deliberately moved from the spot of accident
I sent an explanatory letter to them on 1/10/08 but they haven’t replied till date. The contents of both the letters sent by me is below




To, 26/09/08
The Branch Manager,
Bajaj Allianz GIC Ltd.
Ashok Marg,
Jaipur-

Sub: Regarding non-processing of repair claim.
Ref: Policy Number OG[protected]-00000147 dated[protected]

Dear Sir,

Kindly refer to the above mentioned subject. I wish to inform you that my car registration number RJ-14-8C-9638 was insured from your office.I submitted a claim on 9th September in your office through my repairer Alfa Motors. I met a minor accident during a heavy rainfall in jaipur, my car went in a pit near shyam nagar pulia and some parts of the car were damaged and the car could not be started .I called a mechanic from alfa motors. Since the mechanic could not also start the car it was shifted to the workshop of Alfa motors by the help of a crane .On 10th September your company appointed a surveyor for inspecting the car. He took the photographs of damage part of car and he asked the mechanic of Alfa motors to open the engine in order to assess the problem. He took some photographs of engine parts also but he did not say anything about settlement. Next day on 11th sept another surveyor came, he also took some photographs of opened engine parts of the car and of accidental portion. About the settlement, he verbally agreed to pass some parts which were costing about Rs 5000/ against my claim of Rs.50000/.For the last 15 days I have repeatedly requested you to pass my claim in toto but I have not received any reply till date. Due to your calleous attitude the repairing of my car has not been started.
I request you to consider the matter sympathetically and urgently as I am a doctor by profession. My work requires a lot of traveling as I am attached to a number of hospitals. Without my car my work is being hampered to a great extent and I am suffering considerable monetary loss in addition to the inconvenience caused. Kindly pass my claim in toto so that the repair work gets started in the workshop of Alfa motors .If no action is taken within 7 days from the receipt of this letter I will be forced to take legal action and you will be solely responsible for the same.
Yours truly,
(Dr Dilip Dubey)


To, 1/10/08
The Branch Manager,
Bajaj Allianz GIC Ltd.
Ashok Marg,
Jaipur-


Dear Sir,
I have received your first letter on 30/09/08 in which you repudiated my claim towards accident repair of my vehicle no. RJ148C9638. The reason you have pointed out
1-dismantled vehicle before inspection,
2- deliberately removal of the vehicle from the spot of vehicle.

I had sent you a letter previously in which I mentioned that dismantling of vehicle was done with instruction of your surveyor. As you very well know that I am a doctor professionally and attached to more than fifteen hospitals and clinics. I am honorary consultant everywhere that means if I do not work I am not paid-No Work No Money.Do you think that I will dismantle my car in order to get a claim and in turn suffer larger monetary loss by not being able to work as this car is the only mode of transportation. Secondly, I have no knowledge about the machinery of a car.
In my previous letter I had mentioned the place and type of accident. As you know it was the pulia connecting Shyam nagar to Nirman nagar where my vehicle went down in a pit having lot of water in it because of heavy rain. My vehicle stopped working in the middle of road. Do you think in this situation, I should have first come to your office and waited for your action? In how many cases involving private vehicles do you get a spot survey done ? There is a heavy traffic on that only connecting road and I did not know the cause of sudden stopping of vehicle and I had no idea that it is not going to restart. I immediately informed Alfa moters and they had taken necessary action. You are blaming me in your letter that I have deliberately removed the vehicle from the spot to hide facts . This is a serious allegation. I am a busy person and when my car stopped in the middle of the road without any apparent reason, thinking that it is some minor problem I called the workshop people. How could I know that it would require Insurance people.

In your policy it is very clear that claim matter will be settled with in seven days. Now after twenty days, you are informing me that you have rejected the claim, without giving any satisfactory reason. I have lost more money than claim amount because of your callous and irresponsible attitude and still today my vehicle is lying as such as you left there at Alfa motors.
I have suffered financial and mental trauma because of the insurance company. In this situation I am left with only option to have help of judiciary.

Yours truly,
(Dr Dilip Dubey

HI


THIS IS LOVELEEN KHURANA AND MY POLICY NUMER IS
OG[protected]-00006422 OF BAJAJ ALLIANZ LIFE INSURENCE.

PLEASE NOTE THAT MY NAME IS LOVELEEN KHURANA AND GENDER MALE BUT BAJAJ ALLIANZ SENT TO ME THE POLICY IN THE NAME OF MRS LOVELEEN KHURANA AND GENDER IS FEMALE

AND I AM CONTACT LAST TWO DAYS IN CUSTAMER CARE OF BAJAJ ALLIANZ FOR RECTIFY THIS EROR BUT NO REPONSE FROM CUSTAMER CARE DEPTT.

SO PLEASE RECTITY THIS ERROR

MY BAJAJA ALLIANZ CHARGE CARD NOT DELIVER AT HOME.
IT HAS DISPATCH AT 26-09-08 BUT NOT DILVER AT HOME.
AWB IS [protected]
ADDRESS: RZ-76, KHUSHI RAM PARK
OM VIHAR, UTTAM NAGAR
NEW DELHI
M .NO. [protected]

dear sir
i'm working with Bajaj allinaz Life I.C.Ltd as insurance consultant
At akbarpur branch. I tell to u that Sales Manager Asheesh Mishra
([protected]) work with Bajaj Allianz L.I.C.Ltd at akbarpur branch in U.P. Asheesh Mishra 's real bhabhi Indra Mishra ([protected]) also work in bajaj Allianz L.I.C.Ltd. As It possible in IRDA rules. Either no, then action this Sale Manager & his Insurance Consultant Please .As soon as

Sales Manager :- Asheesh Mishra ([protected])
Insurance Consultan :- Indra mishra ([protected])

Thanks
Rajesh Yadav
[protected]@yahoo.in

Sir, The above said company has courrier me my policy my your courier service. your wbsite is showing that the courrier has been delivered on 9th aug. But i haven't recieved it till today. killed se the matter immidiately.

Pod no [protected]

Dear,
I have deposited the IIIrd premium installement to ur executive by a check in the Month of July 08, but yet neither I have got the receipt nor any type of statement.
My policy No [protected].
Please intimate me with present status.

With Regards
SUNIL KR TYAGI
[protected]
[protected]

required status report of policy no. [protected]

mr anand ganorkar branch manager bajaj allize life insurence co ltd chandrapur maharastra is not support to change my new a/c no. mera comission 2 month pendig hai.naya a/c no update nahi karwa rahe hai isliye mera comission lataka hai.pl as soon as possible.
regards
prashil nimsatkar ic no.[protected]
branch code M-30

Hi,
We have courier form pune bajajallianz to thiruvottyur bajajallianz.

POD no :[protected]

Dated :8 th Sep

still ve are not received.pls do the need at the earliest

Regards
bajajallianz
[protected]

HI

i met with an accident on 30th jan 2008, i have given my car to bajaj in feb 24th due to i was in coma for 9 days & on bed for four n half month, one major surgery done on my right arm & one operation yet to be done.in this period now its 8 month & i didn't get my car back not even any feed back from bajaj guys.

i m attaching that mail which i forworded to bajaj, IRD & now national consumer forum also.

kindly resolve my issue ASAP and guide me on it.



mail copy paste below


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Sponsored LinkBajaj Allianz Insurance - BajajAllianz.com/Motor-Insurance - Motor Insurance Policy at 0% EMI with Quick Claim Settlements. Apply
« Back to Sent MailMore actions...--------Apply label: New label...1 of 381 Older ›
FW: claim info Inbox
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from customercare/CEO Office/Pune_HO/General/Allianz-IN <[protected]@bajajallianz.co.in> hide details Jul 8
to "[protected]@gmail.com" <[protected]@gmail.com>
date Jul 8, 2008 10:42 AM
subject FW: claim info
mailed-by bajajallianz.co.in

Dear Sir,

With reference to your mail, kindly accept our sincere apology for the inconvenience caused to you & also note that we have taken up the matter with the concerns on high priority.

So request you to standby for the further updates.

Assuring you the needful at the earliest.

Thanks & Regards
Swati
Customer Care Team
Bajaj Allianz General Insurance
Tel no. - +[protected]




[protected][protected][protected][protected]

From: rahul bhadola [mailto:[protected]@gmail.com]
Sent: Sunday, July 06, 2008 8:49 PM
To: Info/Others/Pune_HO/General/Allianz-IN
Cc: [protected]@irda.gov.in
Subject: claim info



Hi



I M Rahul Bhadola have done insurance from your company & registered my claim in feb 08 but till date i dont have any information from your side, any revert from your side even you guys are not to bother to call your customer, i was hospitalise for around 2n half month, after that i m trying you guys to settle my claim but no response from your side.even i dont know about any progress or any communication from your side.



i m suffering a lot from this accident & one major surgery happened in my right hand, went in coma for 7 days. but instead of this i M paying my car loan EMI regularly without any bouncing.



my original driving licence is also lying with Bajaj Allianz from last 5 month.



after a long search i found one of your survaier name & number who's is involved in my case but after 2 month n around 20 days regular communication from my side that gentleman is not able to tell me any solution.



please let me know the all details about my claim & all information ( details as per below)



Name Rahul Bhadola

Location N.Delhi

car MUL Esteem Lxi

car no DL2CAA7800

insurance from BAJAJ ALLIANZ

policy no OG[protected]-00007992







after a long time to approach your system i m trying to bring in your notice my problem, please do some thing in my case or i'll go for legal action for you guys.



waiting for your positive reply.

--
Regards
Rahul Bhadola



[protected][protected][protected][protected]
The information contained in this e-Mail is classified as Internal


[protected][protected][protected][protected]
The information contained in this e-Mail is classified as Internal


[protected][protected][protected][protected]
Disclaimer: The content of this message and any attachments with it is intended only for the named recipients. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. If you are not the intended recipient you are not authorized to disclose, copy, distribute or retain this message or any part of it .If you have received this message in error, please notify the sender and destroy the original message. Any opinion expressed in this communication may be personal to the author and may not necessarily reflect the opinion of Bajaj Allianz General Insurance Co. Ltd. While we scan all e-mails, we cannot guarantee that any e-mail is virus-free and accept liability for damages caused by any virus transmitted by this email.



Reply Forward Invite customercare/CEO to Gmail





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from rahul bhadola <[protected]@gmail.com> hide details Jul 9
to customercare/CEO Office/Pune_HO/General/Allianz-IN <[protected]@bajajallianz.co.in>
date Jul 9, 2008 7:57 PM
subject Re: FW: claim info
mailed-by gmail.com

what happned mam

still i m waiting for your reply????

Regards
Rahul Bhadola


- Show quoted text -
On Tue, Jul 8, 2008 at 10:42 AM, customercare/CEO Office/Pune_HO/General/Allianz-IN <[protected]@bajajallianz.co.in> wrote:

Dear Sir,

With reference to your mail, kindly accept our sincere apology for the inconvenience caused to you & also note that we have taken up the matter with the concerns on high priority.

So request you to standby for the further updates.

Assuring you the needful at the earliest.

Thanks & Regards
Swati
Customer Care Team
Bajaj Allianz General Insurance
Tel no. - +[protected]




[protected][protected][protected][protected]

From: rahul bhadola [mailto:[protected]@gmail.com]
Sent: Sunday, July 06, 2008 8:49 PM
To: Info/Others/Pune_HO/General/Allianz-IN
Cc: [protected]@irda.gov.in
Subject: claim info



Hi



I M Rahul Bhadola have done insurance from your company & registered my claim in feb 08 but till date i dont have any information from your side, any revert from your side even you guys are not to bother to call your customer, i was hospitalise for around 2n half month, after that i m trying you guys to settle my claim but no response from your side.even i dont know about any progress or any communication from your side.



i m suffering a lot from this accident & one major surgery happened in my right hand, went in coma for 7 days. but instead of this i M paying my car loan EMI regularly without any bouncing.



my original driving licence is also lying with Bajaj Allianz from last 5 month.



after a long search i found one of your survaier name & number who's is involved in my case but after 2 month n around 20 days regular communication from my side that gentleman is not able to tell me any solution.



please let me know the all details about my claim & all information ( details as per below)



Name Rahul Bhadola

Location N.Delhi

car MUL Esteem Lxi

car no DL2CAA7800

insurance from BAJAJ ALLIANZ

policy no OG[protected]-00007992







after a long time to approach your system i m trying to bring in your notice my problem, please do some thing in my case or i'll go for legal action for you guys.



waiting for your positive reply.

--
Regards
Rahul Bhadola




[protected][protected][protected][protected]
The information contained in this e-Mail is classified as Internal


[protected][protected][protected][protected]
The information contained in this e-Mail is classified as Internal


[protected][protected][protected][protected]
Disclaimer: The content of this message and any attachments with it is intended only for the named recipients. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. If you are not the intended recipient you are not authorized to disclose, copy, distribute or retain this message or any part of it .If you have received this message in error, please notify the sender and destroy the original message. Any opinion expressed in this communication may be personal to the author and may not necessarily reflect the opinion of Bajaj Allianz General Insurance Co. Ltd. While we scan all e-mails, we cannot guarantee that any e-mail is virus-free and accept liability for damages caused by any virus transmitted by this email.





--
Regards
Rahul Bhadola


Reply Forward






customercare/CEO Office/Pune_HO/General/Allianz-IN Dear Sir, At the outset we sincerely apologize for the delay from our side. H...
Jul 10



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from rahul bhadola <[protected]@gmail.com> hide details Sep 8 (2 days ago)
to customercare/CEO Office/Pune_HO/General/Allianz-IN <[protected]@bajajallianz.co.in>
cc
[protected]@irda.gov.in,
[protected]@irda.gov.in
bcc [protected]@irda.gov.in
date Sep 8, 2008 12:05 AM
subject Re: FW: claim info
mailed-by gmail.com



Dear All

Still i have not received my Car & your insurance guy's is also not responding properly now you tell me what i have to do with you ?


though you guys have my vehicle from last seven ( 7 ) month, but your insurance guys saying from last 2 month that " you'll get your car with in 20 to 25 days & your service provider ( workshop in charge ) is also repeating the same thing to me. but that gentlemen never picked my phone till date.

SO IF YOU HAVE THE TAT FOR ACCIDENT CASES IS MORE THAN 7 -8 MONTH THAN I HAVE A PROBLEM ON THIS & I M GOING TO HIGHLIGHT THIS ISSUE IN CONSUMER COURT & MEDIA, I'LL INSURE THAT YOU GUYS RECEIVE MY ALL NOTICE BEFORE WEDNESDAY


As i already mentioned i m suffering from critical stage after my operation, if you don't have humanity than i cant say any thing but i m also marking this mail to IRDA or IRDA guys.


Dear IRDA guys, please help me out from this issue, i m very much upset & not physically fit but still struggling from life if you guys help me on this i m grateful to you.

this is my 4th mail & seven month to bajaj guys & they r doing nothing for me. Is this kind of treatment is accepted from the reputed company like BAJAJ ?


Regards
Rahul Bhadola
- Show quoted text -



On 7/10/08, customercare/CEO Office/Pune_HO/General/Allianz-IN <[protected]@bajajallianz.co.in> wrote:
Dear Sir,

At the outset we sincerely apologize for the delay from our side.

However pls note that we have taken the matter with the concerns on top most priority.

So request you to standby for the further updates.

Pls be assured for the needful at the earliest.

Thanks & Regards
Swati
Customer Care Team
Bajaj Allianz General Insurance
Tel no. - +[protected]



[protected][protected][protected][protected]
From: rahul bhadola [mailto:[protected]@gmail.com]
Sent: Wednesday, July 09, 2008 7:57 PM
To: customercare/CEO Office/Pune_HO/General/Allianz-IN
Subject: Re: FW: claim info


what happned mam

still i m waiting for your reply????

Regards
Rahul Bhadola


On Tue, Jul 8, 2008 at 10:42 AM, customercare/CEO Office/Pune_HO/General/Allianz-IN <[protected]@bajajallianz.co.in> wrote:

Dear Sir,

With reference to your mail, kindly accept our sincere apology for the inconvenience caused to you & also note that we have taken up the matter with the concerns on high priority.

So request you to standby for the further updates.

Assuring you the needful at the earliest.

Thanks & Regards
Swati
Customer Care Team
Bajaj Allianz General Insurance
Tel no. - +[protected]




[protected][protected][protected][protected]

From: rahul bhadola [mailto:[protected]@gmail.com]
Sent: Sunday, July 06, 2008 8:49 PM
To: Info/Others/Pune_HO/General/Allianz-IN
Cc: [protected]@irda.gov.in
Subject: claim info



Hi



I M Rahul Bhadola have done insurance from your company & registered my claim in feb 08 but till date i dont have any information from your side, any revert from your side even you guys are not to bother to call your customer, i was hospitalise for around 2n half month, after that i m trying you guys to settle my claim but no response from your side.even i dont know about any progress or any communication from your side.



i m suffering a lot from this accident & one major surgery happened in my right hand, went in coma for 7 days. but instead of this i M paying my car loan EMI regularly without any bouncing.



my original driving licence is also lying with Bajaj Allianz from last 5 month.



after a long search i found one of your survaier name & number who's is involved in my case but after 2 month n around 20 days regular communication from my side that gentleman is not able to tell me any solution.



please let me know the all details about my claim & all information ( details as per below)



Name Rahul Bhadola

Location N.Delhi

car MUL Esteem Lxi

car no DL2CAA7800

insurance from BAJAJ ALLIANZ

policy no OG[protected]-00007992







after a long time to approach your system i m trying to bring in your notice my problem, please do some thing in my case or i'll go for legal action for you guys.



waiting for your positive reply.

--
Regards
Rahul Bhadola


[protected][protected][protected][protected]
The information contained in this e-Mail is classified as Internal


[protected][protected][protected][protected]
The information contained in this e-Mail is classified as Internal


[protected][protected][protected][protected]
Disclaimer: The content of this message and any attachments with it is intended only for the named recipients. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. If you are not the intended recipient you are not authorized to disclose, copy, distribute or retain this message or any part of it .If you have received this message in error, please notify the sender and destroy the original message. Any opinion expressed in this communication may be personal to the author and may not necessarily reflect the opinion of Bajaj Allianz General Insurance Co. Ltd. While we scan all e-mails, we cannot guarantee that any e-mail is virus-free and accept liability for damages caused by any virus transmitted by this email.




--
Regards
Rahul Bhadola

[protected][protected][protected][protected]
The information contained in this e-Mail is classified as Internal


[protected][protected][protected][protected]
Disclaimer: The content of this message and any attachments with it is intended only for the named recipients. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. If you are not the intended recipient you are not authorized to disclose, copy, distribute or retain this message or any part of it .If you have received this message in error, please notify the sender and destroy the original message. Any opinion expressed in this communication may be personal to the author and may not necessarily reflect the opinion of Bajaj Allianz General Insurance Co. Ltd. While we scan all e-mails, we cannot guarantee that any e-mail is virus-free and accept liability for damages caused by any virus transmitted by this email.





--
Regards
Rahul Bhadola


Reply Reply to all Forward





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Show original
Message text garbled?
from rahul bhadola <[protected]@gmail.com> hide details 11:00 pm (15 minutes ago)
to [protected]@bajajallianz.co.in
cc [protected]@fca.delhi.nic.in
date Sep 9, 2008 11:00 PM
subject Fwd: FW: claim info
mailed-by gmail.com

dear bajaj customer care

still i don't have any feedback from your side, that's why i m marking this mail to national consumer forum.
now please tell me when i get my car back from you guys,

regards


[protected] Forwarded message[protected]
From: rahul bhadola <[protected]@gmail.com>
Date: Sep 8, 2008 12:05 AM
Subject: Re: FW: claim info

- Show quoted text -
To: customercare/CEO Office/Pune_HO/General/Allianz-IN <[protected]@bajajallianz.co.in>
Cc: [protected]@irda.gov.in, [protected]@irda.gov.in


- Show quoted text -


Dear All

Still i have not received my Car & your insurance guy's is also not responding properly now you tell me what i have to do with you ?


though you guys have my vehicle from last seven ( 7 ) month, but your insurance guys saying from last 2 month that " you'll get your car with in 20 to 25 days & your service provider ( workshop in charge ) is also repeating the same thing to me. but that gentlemen never picked my phone till date.

SO IF YOU HAVE THE TAT FOR ACCIDENT CASES IS MORE THAN 7 -8 MONTH THAN I HAVE A PROBLEM ON THIS & I M GOING TO HIGHLIGHT THIS ISSUE IN CONSUMER COURT & MEDIA, I'LL INSURE THAT YOU GUYS RECEIVE MY ALL NOTICE BEFORE WEDNESDAY


As i already mentioned i m suffering from critical stage after my operation, if you don't have humanity than i cant say any thing but i m also marking this mail to IRDA or IRDA guys.


Dear IRDA guys, please help me out from this issue, i m very much upset & not physically fit but still struggling from life if you guys help me on this i m grateful to you.

this is my 4th mail & seven month to bajaj guys & they r doing nothing for me. Is this kind of treatment is accepted from the reputed company like BAJAJ ?


Regards
Rahul Bhadola



On 7/10/08, customercare/CEO Office/Pune_HO/General/Allianz-IN <[protected]@bajajallianz.co.in> wrote:
Dear Sir,

At the outset we sincerely apologize for the delay from our side.

However pls note that we have taken the matter with the concerns on top most priority.

So request you to standby for the further updates.

Pls be assured for the needful at the earliest.

Thanks & Regards
Swati
Customer Care Team
Bajaj Allianz General Insurance
Tel no. - +[protected]



[protected][protected][protected][protected]
From: rahul bhadola [mailto:[protected]@gmail.com]
Sent: Wednesday, July 09, 2008 7:57 PM
To: customercare/CEO Office/Pune_HO/General/Allianz-IN
Subject: Re: FW: claim info


what happned mam

still i m waiting for your reply????

Regards
Rahul Bhadola


On Tue, Jul 8, 2008 at 10:42 AM, customercare/CEO Office/Pune_HO/General/Allianz-IN <[protected]@bajajallianz.co.in> wrote:

Dear Sir,

With reference to your mail, kindly accept our sincere apology for the inconvenience caused to you & also note that we have taken up the matter with the concerns on high priority.

So request you to standby for the further updates.

Assuring you the needful at the earliest.

Thanks & Regards
Swati
Customer Care Team
Bajaj Allianz General Insurance
Tel no. - +[protected]




[protected][protected][protected][protected]

From: rahul bhadola [mailto:[protected]@gmail.com]
Sent: Sunday, July 06, 2008 8:49 PM
To: Info/Others/Pune_HO/General/Allianz-IN
Cc: [protected]@irda.gov.in
Subject: claim info



Hi



I M Rahul Bhadola have done insurance from your company & registered my claim in feb 08 but till date i dont have any information from your side, any revert from your side even you guys are not to bother to call your customer, i was hospitalise for around 2n half month, after that i m trying you guys to settle my claim but no response from your side.even i dont know about any progress or any communication from your side.



i m suffering a lot from this accident & one major surgery happened in my right hand, went in coma for 7 days. but instead of this i M paying my car loan EMI regularly without any bouncing.



my original driving licence is also lying with Bajaj Allianz from last 5 month.



after a long search i found one of your survaier name & number who's is involved in my case but after 2 month n around 20 days regular communication from my side that gentleman is not able to tell me any solution.



please let me know the all details about my claim & all information ( details as per below)



Name Rahul Bhadola

Location N.Delhi

car MUL Esteem Lxi

car no DL2CAA7800

insurance from BAJAJ ALLIANZ

policy no OG[protected]-00007992







after a long time to approach your system i m trying to bring in your notice my problem, please do some thing in my case or i'll go for legal action for you guys.



waiting for your positive reply.

--
Regards
Rahul Bhadola




[protected][protected][protected][protected]
The information contained in this e-Mail is classified as Internal


[protected][protected][protected][protected]
The information contained in this e-Mail is classified as Internal


[protected][protected][protected][protected]
Disclaimer: The content of this message and any attachments with it is intended only for the named recipients. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. If you are not the intended recipient you are not authorized to disclose, copy, distribute or retain this message or any part of it .If you have received this message in error, please notify the sender and destroy the original message. Any opinion expressed in this communication may be personal to the author and may not necessarily reflect the opinion of Bajaj Allianz General Insurance Co. Ltd. While we scan all e-mails, we cannot guarantee that any e-mail is virus-free and accept liability for damages caused by any virus transmitted by this email.




--
Regards
Rahul Bhadola

[protected][protected][protected][protected]
The information contained in this e-Mail is classified as Internal


[protected][protected][protected][protected]
Disclaimer: The content of this message and any attachments with it is intended only for the named recipients. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. If you are not the intended recipient you are not authorized to disclose, copy, distribute or retain this message or any part of it .If you have received this message in error, please notify the sender and destroy the original message. Any opinion expressed in this communication may be personal to the author and may not necessarily reflect the opinion of Bajaj Allianz General Insurance Co. Ltd. While we scan all e-mails, we cannot guarantee that any e-mail is virus-free and accept liability for damages caused by any virus transmitted by this email.





--
Regards
Rahul Bhadola


--
Regards
Rahul Bhadola



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I have renewed my two wheeler insurance policy on 10.06.2008 at Bajaj Allianze Office in Somajiguda, Hyderabad. I have receipt Number:[protected]. My previous policy number is OG[protected]-00018057 valid from 13.07.2007 to 12.07.2008. I have not received my Policy till the date. on 21.08.2008, I called the Office on tel:[protected] and spoke to concern person name Mr Sheik Lal. He said that we will courier your policy today. When I did not receive the policy till 27.o8.2008, I called him again. He told me that your policy has been issued twice. I explained him that still I have not received my policy in my hand. I told him to check with there person and courier company, then he told me that he will be sending my policy again by courier right now i.e. on 27.08.2008. Today is 28.08.2008 and I have not received my policy and since the address is within the same city the courier should reach on the same day of dispatch.
This is just extra information that since it was a small policy of two wheeler so I went personally to the office for the renewal of insurance there I waited for 90 minutes before I got the receipt and I was told that since there is problem in there system so they cannot handover the policy right now instead they will courier me at my home. since they wasted 90 minutes there so they also told me that I do not have to come again and definitely they will courier the policy. This happened on 10.06.2008.
Please take appropriate action and do the needful so that Bajaj Allianze will not repeat this again.

Policy No -[protected]
[protected][protected]


Sir,
I would like to draw your kind attention regarding my harasement due to withdrawal of my policy within free-look period.
When I received the policy bond found that the policy was not good as they mentioned during the registration of the policy.
I apply to withdraw my policy on 12/04/2008 .The policy bond reveived date was 03/04/2008 and the free-look perion was of 15 days.

I am not receive any cash/check from them till date.During this 5 month I asked the branch manager(Branch Located at Dimond Harbour, West Bengal) 100 times regarding the status of the withdrawal policy and all of the time he give me wrong information .Even 4 times I go the branch taking leave from my company to request him to accelarate the withdrawal process as long time spend but every time he hopeless me .
As I am working In a MNC, 4 days of leave plays sigmificance value to me and my company.
Can you please help me to withdraw my policy and get my money.

Thanks and regards
Pallab Haldar

Hi All,

dont ever go for this Bajaj Allianz New Family Gain Life insurance policy.

One of the cheating policy, as i invested 11000/-rs in first year of policy. i got statement from the company 30% of funds are invested and 70% unallocated portion is utilised towards the management and business acquisition expenses.

all your investments are totally cheated by the company. An in 30% of fund invested they remove the mortality and fund maintenance charges around 1600/-rs with in a year


so u totally get 1500 rs invested for 11000/- investment at the end of one year

so cheating company bajaj allianz dont invest

Dear sir,
i was in bajaj allianz life insurance co. from 8 may 2006 to 23 may 2008. then i resign in bajaj allianz 23 of may.
i submit my all reliving formaliti for my pf & f&f but i dont get
any response from bajaj allianz till date.
my employee no-82855
pf account no-MH/34020/016334
so please do the need full .

I am a holder of a Bajaj insurance policy holder. (Policy no.[protected]

This Policy started on 28-Aug-07, where from 1 premium was deposited thru cheque. The payment mode selected was an ECS debit from my Bank A/c. The same was filled up in form, it also told and understood by bajaj representative. After receiving the policy papers I see that the payment date is 28th of every month.

After that i maintained the balance in my a/c for every month debit, due to some address issue i was not able to get my quaterly statement from my bank. The balance in my a/c was never insufficent or gone below 3000/- for a bounce back of ECS. And moreover on the payment date it is never out of balance, but then also I received a letter dt. 12-Nov-07 on 26-Dec-07 (after 45days of letter date) stating that the ECS was bounced due to some reason. That communication was sent to me after 5 monts of my starting of my policy.

I have checked my A/c statement and cross verified that the balance was never insufficient on payment date i.e. 28th Oct 07, then how come it can get bounced, to my utter surprise and horror after 28-Aug-07(Cheque payment) there is no debit on my a/c and no policy payment being debited till date from my a/c. How this can be possible when I have opted for a payment mode and same was not been actioned by bajaj. To get the clarification i had written a mail to bajaj on 9th Jan 08 (mail enclosed below), but since that day there has been no clarification or justification for my complaint.

At the time of filling up the form the bajaj agent went up to my bank and had taken the mandate, this was confirmed by him to me same day on phone (Deepak) who is not contactable now.

Despite this all, as to save my policy from getting lapsed i forwarded my March '08 premium amt thru cheque 447997(citi bank) for amt. 3000/- on 7th March 08. But despite accepting this premium they returned it informing me about past payment and informing me of its lapse status. THIS INFORMATION LETTER WAS EXPECTED IN MONTH OF SEP '07 FROM BAJAJ, WHICH THEY HAVE FAILED TO SEND.

I asked the below questions to BAJAJ for clarifications. Even on calling the call centre, i get incomplete reverts. I am constantly following up with bajaj for a solution and even asking compensation, but the deaf ears has not given any clear response.
I ADVISE TO ALL IS TO NEVER GO FOR INSURANCE WITH THIS FRAUD COMPANY.