[Resolved] Bajaj Discover 135 Dtsi Digital Speedometer — Spoilers Parts Not Available With Dealers And Companys | |
I called up first time at Bajaj Customer Care on20/11/2009 for the getting Spoiler part which was not available all over Maharashtra State. Complaint no is 15900. For which Suryoday Motors Vasai Dealer Callled me for the same. They said they too do not have the part. They asked me advance amount to pay for purchasing Spoilers. After a week they got the part from Bajaj Company but due to Mistake of Bajaj Company they sent Red & Black instead of Blue & Black. They asked me one more week for the same. But till date. I have not got the same. Also I am not getting proper Reply from bajaj customer care. They say we are forwarding this issue to their seniors and they will be in touch with you. Till date i have not got a single call from Bajaj. I am not getting the proper date when i will get the my bike parts. Also i had wrote a mail to [protected]@bajajauto.co.in they asked me some details which i provided on same day. For that too i have not any reply. Below was the mail i wrote to them. Can any there to help me. Is the bike i purhased is that much Unique for Which parts are not available. And Suryoday Motors said that Bajaj Have Stop Producing this bike which i had purchased one year before in Jan-2009 Dear All, Sorry in previous mail i wrote complaint no. is 18900 but it is 15900 Registration No. - MH02 BK 8376 Model - Bajaj Discovert DTSi 135 Digital Speedometer with spoiler Service Dealer Name - Suryoday Motors Date of Purchase -30/01/2009 Regards, [protected][protected][protected]- Dilip Kanojia BusiSoft Infotech (I) Pvt. Ltd. Office : +[protected] / 31 Email : [protected]@xpresiononline.com Web Site : http://www.xpresiononline.com [protected][protected][protected]- [protected][protected][protected][protected] From: CUSTOMER SERVICE [mailto:[protected]@bajajauto.co.in] Sent: Thu 12/3/2009 9:50 AM To: [protected]@xpresiononline.com Subject: RE: Sorry to say POOR SERVICE Dear Sir. We are in reciept of your mail and noted the contents. We would request you to provide few details mentioned below so that our Service Team would get in touch with you. Registration No. - Model - Service Dealer Name - Date of Purchase - With Warm Regards Customer Care Cell ________________________________________ From: Dilip [[protected]@xpresiononline.com] Sent: Wednesday, December 02, 2009 8:04 PM To: CUSTOMER SERVICE Subject: Sorry to say POOR SERVICE Dear All, I had lodged complaint no. 18900 on 20/11/09. for some spare parts like left spoiler. On which i got call from suryoday motors Vasai for it. I gave an advance for the same. they asked me to come after week. As on today dated 2/12/09 the spoiler came from bajaj company is Red and Black instead of Blue Black. So what now.. ? As suryoday motors Vasai has committed again for next 7 days. Regards, Dilip R.Kanojia Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
Bajaj Auto Ltd. Discover 135 DTSi Bike — Service not done well by The Service Dealer
I have Purchase a Bike from Om Scooters DealersFrom Sonipat, Sept 2008, all services are doing on time from the dealer, but some problems born in the Bike. I have lodge already complaint about this on customer care toll free no. But the Mechanics are not able to resolve my problem. The formen Mr Rajinder Kumar at Om Scooters Sonipat crying at me when I complaint the faults. This is my last complaint, if my problem will not be resolve I am Indepedent for lodge case in Consumer Form. So please solve my problems.The Major Problems mentioned here.
1. The Bike is not running above 80-85 km/h
2. When I realease the Clutch the sound of cut ...
3. The Snow is not set its moving up & down
4. Strange sound in engine
I have already visited the work shop at Sonipat FIve times in two months. Now I will not go for this to Om Scooters
So please give me the Other Location for maintaince and I want to conversastion with the Area Maneger on the Phone.
Plaese take the necessory action
I Shall be highly obliged for the same
Yours truly
Balbir Singh
V.P.O Panchi Jattan.
Dist Sonipat( Haryana)
Cont No. [protected]
Regd. No. HR42A-6454
bike discover 135 — service
sir i am very trouble about your service because whenever i service my bike the it runs good for one week something after that it creates some problems i have already complaint service incharge now my bike has problems like this electronics so please take some importent step on my complaint15%
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discover135 dtsi — response very poor,poor service
Mr mukul from worksho industril area new delhi so lazy.he dont pick up the phone calls.responce is very poor.wrong comintment from same guy.