Bajaj Finance Complaints & Reviews

I have purchased an LCD TV with a finance from Bajaj Finance on[protected], with 12 equal EMI of Rs.4083,paid 2 EMI and balance of 10 EMI from May2009 to Feb.2010.I have successfully paid those 10 EMI .Now the Bajaj Finance sent me an sms to keep Rs.4083 ready by 5-3-2010 in the bank account.
Kinddly look into the problem and solve it.
Thanks
R. Vijay Kumar Reddy
Cell[protected]

i purchased a refrigirator from a shop and for that, i paid some cash amount and agreed to pay the remaining amount through 8 cheques of Rs. 791 each. Bajaj finance limited financed for the product. I paid the cheques and was relaxed that my loan will be over in just 8 months.
after more than one year in august 2009, i received a letter from the company warning me to pay the dues or legal action will be taken against me. i was shocked to receive such letter. when i contacted the local office, they informed me that their head office has lost cheques of many customers while shifting the office, and my cheque was also lost. that is why we are not imposing any penalty. regarding letter language i was told that it was a common proforma and nothing special. anyway, i agreed to pay the due amount once after confirming from my bank statement.
i was busy and amy bank was far so i was not able to confirm my statement from the bank for 15 days. i received phone call from the local office using very cheap language which i felt very bad and i complained about it to the local office.
i was once again shocked when the collection boy and local office insisted on paying Rs 791 in cash. they persuaded a lot but i was adamant to pay my dues through cheque only and i did so. the company received my cheque on 26/09/09 and my cheque was cleared on 01/1/09.
i wanted to acquire loan of Rs lac from some other company but i was wonderstruck to find out that my name was blacklisted(write off status is equivalent to be blacklisted ).
on enquiring it was confirmed by the local office that they have done writing off my name in CIBIL.i am shocked for the fate i have received for no fault of mine.
my other loan is also getting delayed because of it.

i believe i am going to receive some justice through this forum

Hi,

I Pay EMI Every Month But Last Oct-09 in My Bank Account EMI is not come I am told him Give me Latter About the Not Bonus But they told me I am Not give you latter than Nov & Dec - 09 EMI is Done But again Jan -10 EMI is not come it is not my Problem It is Bajaj Finance Ltd. Problem But They are calling me every time i am told him give me latter i pay the amount.

You tell me What to do i am about this........

Pls help me about this

Thanking you
Santosh K

I had taken a loan for a computer/laptop from Bajaj Finance Limited in Mumbai two years ago. The EMI was to be paid over a perido of 12 months by way of ECS. All the EMIs were paid on time and deducted by Bajaj Finance Limited without any problem. The money would be in the concerned bank a/c on time but due to some fault or problem at Bajaj Finance Limited's end probably the last EMI was not deducted for almost more than six months while the EMI amount was duly credited in my bank a/c and ready to be debited from the company's end. No one from Bajaj Finance got in touch with respect to this and I thought maybe I did some calculation mistake and the last EMI was extra.

Now after more than two years Kajal Sharma from Bajaj Finance Limited Lower Parel office, Mumbai is calling and harassing both me (I shifted to Bangalore more than a year back) and my sister in Mumbai for the amount of 2,000/-, the last installment. I told her very clearly that since I have shifted to Bangalore, to send an executive here and I'll pay the money and collect the receipt. I also wanted to speak to a person higher in authority or a Manager because she has been using bad words, is abusive and not talking reasonably at all, which amounts to clear harassment. I am a lawyer and am aware of laws against such kind of harassment, where for no fault of mine Bajaj Finance Limited's employees are harassing me and my family. If Bajaj Finance did not deduct debit the money for 6 months to a year, it was not my fault, and when am ready to pay the money in person here in Bangalore, I do not understand what is the problem at their end? I do not wish to make an online transfer as after this experience I would not want to just transfer the money and not get a receipt and be harassed again like this by Bajaj Finance Limited employees.

Please look into the same on an urgent basis as Bajaj Finance Limited's employee Kajal Sharma is calling both me and my sister in Mumbai every two minutes since the last one hour. I do not wish to tolerate this and want to resolve the matter amicably and do not wish to be harassed for no fault of mine. Also I called these numbers of Bajaj Finance Limited Lower Parel office[protected]
32959989 but no one picks up the phone.

Dear Sir,

I have been receiving N no of calls from [protected] a day for the past one month. But nobody is talking from the other end if I attend calls from this no.

Also, I am receiving SMS daily on loans in which I am not interested. I have already told them clearly that I am not at all interested in any loan now.

But still they torture with phone calls & SMS. The only sin(?) I have made was, got a personal loan from them and paid back in time.

Please stop this abusive calls and SMS.

dear sir I taken new two bikes,one is on cash and other is on finance discover dts-si 100 cc on 28th oct 2009 from my nearer dealer amit bajaj auto service.my documents are not given to me .service book and other insurence paper I received .But my smart card is not yet.so i ask him but he is not giving me the satisfactory answer.And other thing is my battery acid is leakage.and because of that my chacy colour get vanished and corroded also.this is not because of any damage or any fall down of vehicle.so please solve my problem

Dear Team

I have taken one consumenr loan from bajaj finance company which has duly repaid on March -09 but still I have not received my original bill papers, NOC letter from the company. I have also visied the your Office at lower parel and given written request for the same and they have promissed to return the same in 15 days. But still after 8 months of follow ups I have still not received my documents.

I am fed up following up and no reply from your side. Neither any contact numbers are working, nor any email id. There is no proper reply from the company.

Waiting for your early and prompt reply.

Thanking You.
Prasad Vasant Gawade
DOB :[protected]
(M) [protected]
(R): 24923563

Sir,

Our motor cycle no. HP33B-1388 had been stolen on dated 10th july 2009. I have all legal document submitted to Mr. Anil Chawla Mo.No [protected] and land line no[protected]. surveyor, Loss Assesor and invetigator of M/s oriental insurance ltd. because our motorcycle insured by oriental insurance ltd.

I am requested to you please investigate the above matter and instruct to M/s Oriental Insurance Co. for release the claim amount.

With Thanks

Gaurav Malhotra

I had obtained a loan of Rs.16000/- from Bajaj finance to buy a new computer during Sep’2007. I had issued 8 HDFC Coimbatore cheques towards my EMI of Rs.2000/month.

The cheque issued by me was a non MICR cheque and it should be presented for payment at Coimbatore branch only and the same has been clearly mentioned to Bajaj representative at the time of availing the loan. Bajaj has presented 1, 3,4,5,6 installment cheque at Coimbatore and the same has been cleared. 2nd installment cheque was presented at Pollachi and the same has not been cleared and I paid through cash to Bajaj representative, the same has been reflected in account statement also.

7th & 8th installment cheque, Bajaj has presented for payment at Pollachi and the same has not been cleared. I noticed the same and informed Bajaj office at Pollachi and remitted the cash on 4th June-2008. In addition, the entire loan has been fully settled as per my books of accounts. (For your kind reference, I am enclosing all documents)

During Mar’09 I had applied a home loan and the same has been rejected by banker. While I was enquiring the reason for rejection they mentioned that my credit rating in CIBIL shows a overdue of Rs.4000/- for which I have made the Payment (please find AD receipt).



Contd…..2…..
[protected]

I had a discussion with Bajaj R.S.Puram Coimbatore branch office regarding the same. Based on the same I came to know that there is a dispute between Bajaj and their franchisee in Pollachi. Since we all know only Bajaj Finance and availed the loan only based on the same. There is no need for us to read and study the relationship with Bajaj & franchisee. A senior officer from Bajaj Coimbatore branch has told me to bring me the person whom (Bajaj finance) I paid the last installment and rudely told me to approach the consumer court for the same.


I had cleared and paid all the dues through my hard-earned money and I had paid in proper manner. I had affected by Bajaj and Franchisee. It is absolutely their fault but I had suffered. The dispute should be resolved with Bajaj and franchise the responsibility for the same will be only for Bajaj not for a customer like us.

Bajaj is showing a overdue in my account, so this makes my credit rating bad and no one is ready to provide a loan to me.

Dear Sir/madam
this is with reference my consumer finance with Bajaj Finance Ltd (Laptop Loan),yet not received the well come letter from the Bajaj finance ltd several times the request And the notes have being sent to Bajaj Finance ltd with the attachment given below but no reply no Consideration has been taken and same the harassment of the recovery person form Bajaj finance ltd has been continue Form last 5 moth Hence forth I request you so Pls look forward to this case personally and get proper solution for both of as waiting for you revert positively and faithfully
Thanking You
KIRAN PANDURANG THAKARE
ADD :- SR NO:-12/6 PAWAR NAGAR THERGAON
OPP DHONGRE OLD MILK
PUNE 411033 / MAHARASHTRA /INDIA,
M - +91-[protected]
E-MAIL ID:- thakare.[protected]@gmail.com

To Date: 14 Dec 09
The Manager /Director
Bajaj Finance Limited

Subject: - Not received any welcome kit! Bad Approach by Collection Officer

Dear sir /madam,
I Mr. KIRAN P THAKARE, residing in Pune would hereby like to put a glance to you regarding That I had Financed a consumer loan (laptop) from your and with Aundh pune branch this loan was being taken in month of September 2008 that time when I provided the document to the concerned person of Bajaj Finance Ltd who was sitting over that place nearby Pimpri.
During that period, the Document actions provided where very much true as my knowledge but some people from Baja j Finance Ltd mentioned that document provided where not proper &that they were frond ,but if this was the situation then why did Bajaj Financed Ltd approved my loan and till date I have not relived my welcome letter or a repayment schedule .
And till date I am making my installment (EMI ) clear So if my Document was not proper and if I have provided frond Documents as per your people & Staff ,the why would I clear the EMI.
So I request you hereby to put a look forwarded to this case personally and Pls allow the staff of Bajaj Finance LTD to Provide the Welcome Letter.
Hope so this letter Or the mail will come back to me in the positive response as the faith is the same and the installment will hereby after a positive response will go on time & properly.
Bad Approach By Collection Officer Bajaj Finance Limited he had been came at my resident let night around 10 pm and keep troubling me at my official time / let night and the concern person who call me and keep troubling me (collection officer no : +91 [protected])
Kindly Do the same & help me For my Better repayment track with Bajaj Finance Limited.
Thanking You!
You’re faithfully

(KIRAN P THAKARE)
M no: [protected]

Respected Sir, I bought Washing Machine through finance from Bajaj Finance, I submmitted all the PDC Cheques. One Cheque was spoiled by the Bajaj employee and they blamed me that your cheque is bounced. I enquired from my bank andgone through the bank statement. there was no bouncing and no deduction from my bank account. they are lying, after all I told to Bajaj that return my that cheque which you are showing bouncing and I will pay cash for that. I paid cash Rs 567/- and took back that spoiled cheque, Finally I went to Bajaj Finance Office the are still saying you have to pay Rs. 700 then you will get NOC.

My Loan No.[protected]
I had purchased a laptop from Vijay Sales of Mahim amounting to Rs. 52000 and paid 20000 towards down payment and balance payment of Rs 32000 were financed by bajaj finance under there scheme. I paid 12 instalments of Rs. 4336 /- monthly amounting to 52000. I have not heard any thing from the bajaj Finance about the refund of the amount but the company is pressing hard to take Rs. 200000/- loan sanctioned to me for prompt payment in the previous transaction. I am relay surprised to find the finance company has charged me Rs. 20000 for amount 32000 principal for a period of 12 months. Will compay provide me details about the interest rate they hhave charged for this loan.What check does RBI have on such heavy rates of interests. Is there any chances to get the excess amount refund to me-Shiroorkar U R

R/sir,
I purchased a LG Tv with the help of Bajaj finance Ahmedabad on 28h march 2009 i give 4EMIs in advance & two cheqe i have paid all the EMIs in time and completed this loan in the month of Dec-09 inspite of that i m not getting NOC, tv bill, advance cheqe from Bajajauto finance. please help me. my Mobil no . [protected]

Iam prem lal Sharma working as Senior Asstt. in Himachal pradesh Public Service commision Shimla.I have taken the loan for HCL PC from Bajaj finance. They people told me that after completing the installments i will get my Downpayment money back that is 8000/- as i have paid 1495/- per Insatllments for 24 months. and computer price was 29900/-. i visited their office 5-6 months ago at that time my 3 installments were pending, they asked me to complete the installments and now recently i visited their office in Khalini shimla nobody is there and door is lockled. i have no contact no. of them. I have send one mail to bajaj finance and still waiting for answer. These people are really fraud and just annoying the customers. I would like some action against them.

I called up first time at Bajaj Customer Care on20/11/2009 for the getting Spoiler part which was not available all over Maharashtra State. Complaint no is 15900. For which Suryoday Motors Vasai Dealer Callled me for the same. They said they too do not have the part. They asked me advance amount to pay for purchasing Spoilers. After a week they got the part from Bajaj Company but due to Mistake of Bajaj Company they sent Red & Black instead of Blue & Black. They asked me one more week for the same.
But till date. I have not got the same. Also I am not getting proper Reply from bajaj customer care. They say we are forwarding this issue to their seniors and they will be in touch with you. Till date i have not got a single call from Bajaj. I am not getting the proper date when i will get the my bike parts. Also i had wrote a mail to [protected]@bajajauto.co.in they asked me some details which i provided on same day. For that too i have not any reply. Below was the mail i wrote to them. Can any there to help me. Is the bike i purhased is that much Unique for Which parts are not available. And Suryoday Motors said that Bajaj Have Stop Producing this bike which i had purchased one year before in Jan-2009

Dear All,

Sorry in previous mail i wrote complaint no. is 18900 but it is 15900

Registration No. - MH02 BK 8376
Model - Bajaj Discovert DTSi 135 Digital Speedometer with spoiler
Service Dealer Name - Suryoday Motors
Date of Purchase -30/01/2009

Regards,
[protected][protected][protected]-
Dilip Kanojia
BusiSoft Infotech (I) Pvt. Ltd.
Office : +[protected] / 31
Email : [protected]@xpresiononline.com
Web Site : http://www.xpresiononline.com
[protected][protected][protected]-

[protected][protected][protected][protected]
From: CUSTOMER SERVICE [mailto:[protected]@bajajauto.co.in]
Sent: Thu 12/3/2009 9:50 AM
To: [protected]@xpresiononline.com
Subject: RE: Sorry to say POOR SERVICE

Dear Sir.

We are in reciept of your mail and noted the contents. We would request you to provide few details mentioned below so that our Service Team would get in touch with you.

Registration No. -
Model -
Service Dealer Name -
Date of Purchase -


With Warm Regards

Customer Care Cell
________________________________________
From: Dilip [[protected]@xpresiononline.com]
Sent: Wednesday, December 02, 2009 8:04 PM
To: CUSTOMER SERVICE
Subject: Sorry to say POOR SERVICE

Dear All,

I had lodged complaint no. 18900 on 20/11/09. for some spare parts like left spoiler. On which i got call from suryoday motors Vasai for it. I gave an advance for the same. they asked me to come after week. As on today dated 2/12/09 the spoiler came from bajaj company is Red and Black instead of Blue Black.
So what now.. ?
As suryoday motors Vasai has committed again for next 7 days.

Regards,
Dilip R.Kanojia

Hi,

I keep getting SMS from BajajFin that there is an overdue of 667 in loan a/c[protected]. Fact is this is not my loan a/c. Its a case of mistaken identity. I even compalined to them about this but I still keep getting these SMS. What action should I take.

Thanks,

Myself Subhasish chatterjee, I took refrigertor from Great Eastern, Uttarpara, under the 0% interest scheme of Bajaj Finance(for eight month). My EMI with insurance 1805 (Insurance Component is approx RS189/-). three number of ECS already cleared. Irrespective of that I did not get any response from Bajaj Finance regarding the insurance. I had informed them severel time over email but did not receive any reply. at very begining i had informed them about ny not interest in insurance because they dont offer any terms n condition and even after deduction of three EMI,they dont provide me any insurance related document. i also informed them that insurance amount of 7 month would b adjusted with 8 month EMI, and outstanding amount would b pay by cash but did not get any response.
pls advice me , what to do now.

Hi,

I had bought a LG LCD TV a couple of months back and had taken a 0% interest loan from Bajaj finance. I had clearly mentioned that my salary gets credited on the 7th of every month and so, I wanted the post-dated cheques to be dated 7th or later. But, inspite of giving clear instructions, the cheques are being deposited on the 5th of every month and I have got 3 cheque bounces so far. The first time an agent came and collected the amount.. the 2nd time, I went to the company and gave a formal complaint and asked them why they put the cheque every 5th and they told me that they changed their policy and all future loans will have to paid before 5th. The guy there said that he will try to do something about it. I also told him that I have another consumer loan coming in every 10th (again from Bajaj finance for a LG Fridge loan) and that it never bounces since my salary would have been credited then. I managed to somehow put some money in my account so that the cheque doesnt bounce this time, but unfortunately, the EMI cheque came the same day when my money got credited and so it bounced again. I really do not know how to manage this situation now since I do not have extra money to keep my account funded before 5th of every month.

Please let me know how to proceed.

Thanks,
Ravi

With reference to my loan a/c #[protected], of which I had purchased a refridgerator. My EMI had bounced owing to an error from my bank in the month of March 2009. On the call I received from Bajaj Finance, the next day, the agent was extremely rude and didn't listen to what I had to say. I had requested them to redeposit the cheque as it wasn't my fault that it bounced. They stated that I would have to make the payment in cash of which I stated that to please hand over the bounced cheque back to me. They said that they would do so and so far no one came nor called.
Now, they have started SMS stating this is your balance due, but there are no details about where to make the payment.
There isn't any customer service # wherein one can call and register a complain nor enquire for the branch details.

Dear sir,

I bought a computer through loan from bajaj finance hyd, while filling up my ecs they made wrong in my name, as well as one payment i paid they dont given receipt till date, while met one of executive Mr.Uday kiron from hyderabad branch, he confirmed me that, he will sort out this issue, still not yet been sorted out, later on my efforts finally they updated my ecs and now amount will be credited in ecs. Becuase of this old pymt, they are torturing me by way of phone calls. Even i told them to sort out this issue for last 6 months. Still not yet been redressed.