Bajaj Finserv Complaints & Reviews

sir i am atul d madhavi i purches bajaj pulsar 150 on 23/3/2012 ( address-BAJAJ AUTO PLANET shop no 1/2/4 durga complacex near rto office pen khopli road pen raigad phone no [protected] /[protected] ]
but still delar not do Registration he not pay RTO tax yet so here i requsted to u to do needful in above matter and give me a call back thank you sane copy of bill is attached

my name is mani. i have starting problem in my bike. occasionally the engine shut down after 5-10 minutes only the engine get started. after examined by mechanic they supposed that there was problem with CDI kit. the model dh 111019 was not available in trivandrum..then as per the dealer company's advice alternate model dj111008 is the alternate model that the previous models production was stopped. then i buy for rs 740/- and fixed it. after a few kms bike have the same problem and it doesn't starts..........please help me i am not wiiling to buy a new bike it is not worth to buy a new one

I've bought a Samsung LED TV from UNILET Koramangala which has been funded by Bajaj FinServ. The worst part here is a Health Insurance has been automatically issued along with the loan account with out my prior acceptance or knowledge. This is just to cheat customers. I strongly believe this is not the best practice. I'm unhappy about this and ready to go for cancellation of my loan account immediately with out any further EMIs or ECS payments. Do let me know the procedure to cancel the loan account. I should expect a reply from you in a couple of days. I will settle your loan amout in a single shot in any modes of payment. I don't want continue any more relationship with Bajaj FinServ. Please find my loan details below.

Unique Loan Account Number. 4040CD00321470
Health policy no. [protected]

Thanks,
Hemant.N

Hi,

I had taken a Laptop and for that I took a loan from Bajaj FInserv Lending. I was promised that after 3 EMIs I will be getting a EMI card. Which I have not got. I have paid 4 EMIs. Not only this without the card being issued to me the loan is shown against the card in the website. This is affecting my credit history. I had given compliant against this to Bajaj FInserv Lending and I got no response. It took me 2 months...

Hi, I have taken electronics loan from Bajaj Finserve Lending, Hyderabad and purchased a fridge from Tirumala Music Centre, Abids. After successful payment of all EMIs, Bajaj finance is coming up to me and herrassing me to pay more amount to the tune of Rs.2,400/-. They are claiming that this amount is against cheque bouncing charges. But thier collection executives used to come and collect the EMI before 5th every month and on 7th of evey month, they used to send their cheque to my bank to collect the same amount, which was bounced. for the total EMI period of 10 nos, they done the same and came up with charges of Rs.2,400/- to be paid now after clearing up all the dues.

This is a bogus company which is herrasing public after paying off the dues also.

I hope any thing can be done against this company.

Dear ,

I bought Pulsar 150DTSi bike on 13/07/2010(Engine no.:DHGBTC68183 , Chasis no.- MD2DHDHZZTCC78380, Registration no.- DL7SBK1417) from the start I am facing so much problem like average,engine,socker and many more. I bought that bike on installments because of I couldn’t purchase on full cash.But at the time of purchase to till date (approx.2years), I have spent a huge amount for repairs. I gave so many times complaint after the repairing but no one to gave me proper response ,they said only all are ok in the bike.Most of the time I told that if you r not able to repair it properly,you gave my amount refund but they said no further complaints in the bike,its my commitment.Some day before I had to pay RS 4000 for piston, clutch plates and many other equipments, I had complaint to the branch manager(PRJ BAJAJ LTD,PATPARGUNJ INDUSTRIAL AREA) at that time regarding that matter. I told that not satisfied with my bike but they are not changed bike with in warranty period .They are taking so much of money but not doing work properly. At that time my bike had clocked 15000 kms. But the misery started when I going to his office ,suddenly the engine had chocked and the bikes had switched off, after that I kicked several times but the bike had not started , after the half an hour bike had started but the bike gave a mysterious sound, due to which could end up to a serious accident , But at that time the bike clocked only 3000kms, the bike knock like a hell,it gave a sound in the engine. So on 17.03.12 (Thursday) I went to the service station again but the PRJ has winded up that location. After that I went to the FAIR DEAL, they said we don’t have any idea regarding the PRJ service.They gave me a again 8000 Rs estimate , I don’t know how many people are facing that kind of problem but I am bringing this problem on focus please help me I need justice, because I got a mental torcher, It must be a manufacturing defect. I want the company to repair the defects free of cost or give me a new one.

Dear sir ,
One anonymous caller from Netaji Subhas Place, Metro Height Tower, New Delhi , all of a sudden demands from the phone numbers [protected] and [protected] that I had purchased a Samsung Refrigerator and for this I have to pay the outstanding amount Rs. 3990(Rupees three thousand nine hundred ninety only ) and that amount has to be paid immediately only throug demand draft and not through cheques , and they have also mentioned my consumer number[protected] which is all fake and concocted .
Now I request you to send me your authorized address and phone number and send me detail about that consumer number status report so that I can initiate a legal action against such persons , please send me your reply to my email ID : chandu.[protected]@gmail.com/[protected]@gmail.com.

6 months before i have bought a bajaj geyser.It gets always out of order.Company promised us to replace new geyser but they didn't kept their promise one mechanic came and told that there is problem in the geyser motor and said that "I will come tommorow with the new motor but he didn't came tommorow after a month when we again complained about the geyser then another mechanic came without the motor.then after 2 months when we again complaint about it then another mechanic came with motor.The Bajaj service and its electrical appliances are not good and their service is very very and very poor.I will never buy anything of Bajaj electrical appliances and I will tell every one about this.

Dear Sir,

I am CLIENT OF BAJAJ FINSERV. But accidentally I am happens to visit one of your branch at PANIPAT on 10.05.12 time : 3.02 pm.
For REQUEST OF WAIVER-OFF a CHARGE OF CHEQUE BOUNCE FROM MY LOAN ACCOUNT NO. 5170CD00011383, 5170CD00011384, 5170CD[protected]my cheque (cheque number 000001, date 05 may 2012, issued to M/S BAJAJ FINANCE, Amount 4,167 Rupees four thousand one hundred sixty seven rupees only) has been bounced hence available balance 14,117 rupees (fourteen thousand one hundred seventeen rupees only)).

But A Officer did mis-behaviour with me.
I am fully shocked and totally disappointed that a big reputed finance company like you have don't bothers about customer satisfaction. so I request you to take your action regarding the same. that was took into a public complaint regarding the matter

thanks & regards
SOURABH GUPTA

Sir,

I had Purchased Air conditiner from Sales India at 0 percent interest through Bajaj finanace and I had given them ESC mandate regarding this but very first insallement they withdrawn 1700 rupees mor from my account and when I coplained to them they stop withdrawing through ESc and harrasseming me through Email I tried to contact local staff but they are not responding.They have not returned my money back.I want to settel my account with immediate effect


From Dr vijay sharma

[protected]@rediffmail.com

My Name is Rahul K. and I would like to raise a case against "Bajaj Finserv Lending" for their irresponsible approach which has put my CIR into a fix. I am writing with reference to BFL loan id# 4000CD00051954, which shows a due of 1,484.00 while the account has been paid full and closed in early 2011. The dispute against it has been raised against CIBIL with 'Service Request Number 931567' and was being followed up with BFL on Service request# 320545, 1949504, 1950712, 1956911 and 1956815. The issue is not fixed yet.

Also my payments on BFL loan id# 4000CD00179510, 4000CD00179505 and 400BAL00179508 has been reported to CIBIL as 'NOT PAID' since 4 months (whereas the payments are done till date without a delay).

These are the only loans 'OPEN' against my CIR and my CIBIL score has dropped down by 15 points because of these issues.

Looking forward for a quick resolution on the same. Thank you.

Rahul K.

vinni singhal





Dear Sir, My name is V Singhal My bike no is i purchase this bike on the date...


Apr 8








Dear Sir, My name is V Singhal My bike no is i purchase this bike on the date...



























vinni singhal



Apr 8














to swadeshigroup



















[protected] Forwarded message[protected]
From: vinni singhal <[protected]@gmail.com>
Date: Sun, Apr 8, 2012 at 12:46 PM
Subject: poor service of bajaj
To: [protected]@bajajauto.co.in, [protected]@bajajauto.co.in, [protected]@bajajauto.co.in


Dear Sir,
My name is V Singhal
My bike no is i purchase this bike on the date of[protected] , 100 % cash down payment

Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station o[censored]r company . Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date.

So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter.
Kindly Contact me On - [protected] as i need to talk to you.

thanks
vinni singhal









Reply



Forward






























vinni singhal



Apr 8














to service, spare


















[protected] Forwarded message[protected]
From: vinni singhal <[protected]@gmail.com>
Date: Sun, Apr 8, 2012 at 12:46 PM
Subject: poor service of bajaj
To: [protected]@bajajauto.co.in, [protected]@bajajauto.co.in, [protected]@bajajauto.co.in








Dear Sir,
My name is V Singhal
My bike no is i purchase this bike on the date of[protected] , 100 % cash down payment

Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station o[censored]r company . Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date.

So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter.
Kindly Contact me On - [protected] as i need to talk to you.

thanks
vinni singhal











Reply


Reply to all


Forward


























SWADESHI SERVICE





Dear Sir, We are in receipt of your mail and noted the contents. We sincerely...


Apr 10








Dear Sir, We are in receipt of your mail and noted the contents. We sincerely...






















vinni singhal



Apr 13














to SWADESHI, Sumit, JITENDRAKUMAR, support, customercare, chander










Dear Sir,



Thanks for your earlier reply,



i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve( he is not



able to resolve that complaint ) first i would like to aware to you what is the problem is IGNITION LOCK JAM MANY TIME "& still this not



resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM



so focus on this.



if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full.



from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service



1) Paint peel off,

2) some time Horn not working

3 )ignition / lock jam many time

4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve



still this is not resolve please check my all 6 service record all the same complaint is repat

during service i m not satisfied from your side



so this is my request to all of you please resolve the same on urgent basis waiting for your response



Thanks




vinni Singhal

MANAGER

MENETA Automotive Component Pvt. LTD















On Tue, Apr 10, 2012 at 3:10 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote:



Dear Sir,

We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you.

In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition.

However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P:M. (Monday- Weekly Off).

We assure you our best services at all time.



Thanks & Regards,

Mahender Arora

Works Manager

[protected]



----- Original Message -----
From: vinni singhal

To: [protected]@swadeshibajaj.com ; [protected]@swadeshibajaj.com

Sent: Sunday, April 08, 2012 12:48 PM

Subject: Fwd: poor service of bajaj






[protected] Forwarded message[protected]
From: vinni singhal <[protected]@gmail.com>
Date: Sun, Apr 8, 2012 at 12:46 PM
Subject: poor service of bajaj
To: [protected]@bajajauto.co.in, [protected]@bajajauto.co.in, [protected]@bajajauto.co.in


Dear Sir,
My name is V Singhal
My bike no is i purchase this bike on the date of[protected] , 100 % cash down payment

Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station o[censored]r company . Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date.

So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter.
Kindly Contact me On - [protected] as i need to talk to you.

thanks
vinni singhal










Reply


Reply to all


Forward






























vinni singhal



Apr 13














to SWADESHI, Sumit, JITENDRAKUMAR, support, customercare, chander



















On Fri, Apr 13, 2012 at 9:23 PM, vinni singhal <[protected]@gmail.com> wrote:


Dear Sir,



Thanks for your earlier reply,



i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve( he is not



able to resolve that complaint ) first i would like to aware to you what is the problem is IGNITION LOCK JAM MANY TIME "& still this not



resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM



so focus on this.



if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full.



from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service



1) Paint peel off,

2) some time Horn not working

3 )ignition / lock jam many time

4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve



still this is not resolve please check my all 6 service record all the same complaint is repat

during service i m not satisfied from your side



so this is my request to all of you please resolve the same on urgent basis waiting for your response



Thanks

vinni Singhal

MANAGER

MENETA Automotive Component Pvt. LTD












On Tue, Apr 10, 2012 at 3:10 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote:



Dear Sir,

We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you.

In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition.

However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P:M. (Monday- Weekly Off).

We assure you our best services at all time.



Thanks & Regards,

Mahender Arora

Works Manager

[protected]



----- Original Message -----
From: vinni singhal

To: [protected]@swadeshibajaj.com ; [protected]@swadeshibajaj.com

Sent: Sunday, April 08, 2012 12:48 PM

Subject: Fwd: poor service of bajaj






[protected] Forwarded message[protected]
From: vinni singhal <[protected]@gmail.com>
Date: Sun, Apr 8, 2012 at 12:46 PM
Subject: poor service of bajaj
To: [protected]@bajajauto.co.in, [protected]@bajajauto.co.in, [protected]@bajajauto.co.in


Dear Sir,
My name is V Singhal
My bike no is i purchase this bike on the date of[protected] , 100 % cash down payment

Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station o[censored]r company . Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date.

So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter.
Kindly Contact me On - [protected] as i need to talk to you.

thanks
vinni singhal











Reply


Reply to all


Forward


























SWADESHI SERVICE





Dear Sir, We are always ready to repair or replace the defective parts agains...


Apr 14








Dear Sir, We are always ready to repair or replace the defective parts agains...













SWADESHI SERVICE

Apr 14




Loading...
















SWADESHI SERVICE



Apr 14














to me











Dear Sir,

We are always ready to repair or replace the defective parts against manufacturing defect.

But whensoever, We checked your bike for the below mentioned complaint always we found o.k.

However, We had requested in our previous mail to visit our service center if you have any problem in your bike.

We assure you will definitely replace the part according to warranty policy if it is found defective in our examine.You can call me for any assistance.








Thanks & Regards,

Mahender Arora

Works Manager

[protected]




----- Original Message -----
From: vinni singhal






To: SWADESHI SERVICE

Cc: Sumit Kapoor ; JITENDRAKUMAR ARORA ; [protected]@bajajauto.co.in ; [protected]@bajajauto.co.in ; chander sadhwani

Sent: Friday, April 13, 2012 9:23 PM

Subject: Re: Fw: poor service of bajaj











On Fri, Apr 13, 2012 at 9:23 PM, vinni singhal <[protected]@gmail.com> wrote:


Dear Sir,



Thanks for your earlier reply,



i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve( he is not



able to resolve that complaint ) first i would like to aware to you what is the problem is IGNITION LOCK JAM MANY TIME "& still this not



resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM



so focus on this.



if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full.



from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service



1) Paint peel off,

2) some time Horn not working

3 )ignition / lock jam many time

4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve



still this is not resolve please check my all 6 service record all the same complaint is repat

during service i m not satisfied from your side



so this is my request to all of you please resolve the same on urgent basis waiting for your response



Thanks

vinni Singhal

MANAGER

MENETA Automotive Component Pvt. LTD












On Tue, Apr 10, 2012 at 3:10 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote:



Dear Sir,

We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you.

In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition.

However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P:M. (Monday- Weekly Off).

We assure you our best services at all time.



Thanks & Regards,

Mahender Arora

Works Manager

[protected]



----- Original Message -----
From: vinni singhal

To: [protected]@swadeshibajaj.com ; [protected]@swadeshibajaj.com

Sent: Sunday, April 08, 2012 12:48 PM

Subject: Fwd: poor service of bajaj






[protected] Forwarded message[protected]
From: vinni singhal <[protected]@gmail.com>
Date: Sun, Apr 8, 2012 at 12:46 PM
Subject: poor service of bajaj
To: [protected]@bajajauto.co.in, [protected]@bajajauto.co.in, [protected]@bajajauto.co.in


Dear Sir,
My name is V Singhal
My bike no is i purchase this bike on the date of[protected] , 100 % cash down payment

Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station o[censored]r company . Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date.

So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter.
Kindly Contact me On - [protected] as i need to talk to you.

thanks
vinni singhal













Reply



Forward

























vinni singhal



Apr 16 (13 days ago)














to SWADESHI, JITENDRAKUMAR, support, customercare, Sumit, chander










Dear Sir,





can you please show me my all 6 service job card ? because in all i have face same problem IGNITION LOCK JAM MANY TIME

regarding this Ms Bhawna already know about the same.

thanks




vinni singhal









On Sat, Apr 14, 2012 at 12:27 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote:



Dear Sir,

We are always ready to repair or replace the defective parts against manufacturing defect.

But whensoever, We checked your bike for the below mentioned complaint always we found o.k.

However, We had requested in our previous mail to visit our service center if you have any problem in your bike.

We assure you will definitely replace the part according to warranty policy if it is found defective in our examine.You can call me for any assistance.





Thanks & Regards,

Mahender Arora

Works Manager

[protected]




----- Original Message -----
From: vinni singhal


To: SWADESHI SERVICE

Cc: Sumit Kapoor ; JITENDRAKUMAR ARORA ; [protected]@bajajauto.co.in ; [protected]@bajajauto.co.in ; chander sadhwani

Sent: Friday, April 13, 2012 9:23 PM

Subject: Re: Fw: poor service of bajaj







On Fri, Apr 13, 2012 at 9:23 PM, vinni singhal <[protected]@gmail.com> wrote:




Dear Sir,



Thanks for your earlier reply,



i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve( he is not



able to resolve that complaint ) first i would like to aware to you what is the problem is IGNITION LOCK JAM MANY TIME "& still this not




resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM



so focus on this.



if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full.



from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service



1) Paint peel off,

2) some time Horn not working

3 )ignition / lock jam many time


4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve



still this is not resolve please check my all 6 service record all the same complaint is repat

during service i m not satisfied from your side



so this is my request to all of you please resolve the same on urgent basis waiting for your response



Thanks

vinni Singhal

MANAGER

MENETA Automotive Component Pvt. LTD













On Tue, Apr 10, 2012 at 3:10 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote:





Dear Sir,

We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you.



In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition.

However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P:M. (Monday- Weekly Off).

We assure you our best services at all time.



Thanks & Regards,

Mahender Arora

Works Manager

[protected]



----- Original Message -----
From: vinni singhal

To: [protected]@swadeshibajaj.com ; [protected]@swadeshibajaj.com

Sent: Sunday, April 08, 2012 12:48 PM

Subject: Fwd: poor service of bajaj






[protected] Forwarded message[protected]
From: vinni singhal <[protected]@gmail.com>
Date: Sun, Apr 8, 2012 at 12:46 PM
Subject: poor service of bajaj
To: [protected]@bajajauto.co.in, [protected]@bajajauto.co.in, [protected]@bajajauto.co.in


Dear Sir,
My name is V Singhal
My bike no is i purchase this bike on the date of[protected] , 100 % cash down payment

Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station o[censored]r company . Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date.

So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter.
Kindly Contact me On - [protected] as i need to talk to you.

thanks
vinni singhal












Reply


Reply to all


Forward


























SWADESHI SERVICE





Dear Sir, Please refer your complaint, We have checked the IGNITION LOCK on y...


Apr 17 (12 days ago)








Dear Sir, Please refer your complaint, We have checked the IGNITION LOCK on y...













SWADESHI SERVICE

Apr 17 (12 days ago)




Loading...
















SWADESHI SERVICE



Apr 17 (12 days ago)














to me, JITENDRAKUMAR, support, customercare, Sumit, chander











Dear Sir,

Please refer your complaint, We have checked the IGNITION LOCK on your last visit and at that time it was found o.k.

If You are stiil facing the problem, Please visit our service center for necessary inspection and repair of youe vehicle.








Thanks & Regards,

Mahender Arora

Works Manager

[protected]




----- Original Message -----

From:vinni singhal

To: SWADESHI SERVICE






Cc: JITENDRAKUMAR ARORA ; [protected]@bajajauto.co.in ; [protected]@bajajauto.co.in ; Sumit Kapoor ; chander sadhwani

Sent: Monday, April 16, 2012 9:40 PM

Subject: Re: Fw: Fw: poor service of bajaj




Dear Sir,





can you please show me my all 6 service job card ? because in all i have face same problem IGNITION LOCK JAM MANY TIME

regarding this Ms Bhawna already know about the same.

thanks

vinni singhal




On Sat, Apr 14, 2012 at 12:27 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote:



Dear Sir,

We are always ready to repair or replace the defective parts against manufacturing defect.

But whensoever, We checked your bike for the below mentioned complaint always we found o.k.

However, We had requested in our previous mail to visit our service center if you have any problem in your bike.

We assure you will definitely replace the part according to warranty policy if it is found defective in our examine.You can call me for any assistance.





Thanks & Regards,

Mahender Arora

Works Manager

[protected]




----- Original Message -----
From: vinni singhal


To: SWADESHI SERVICE

Cc: Sumit Kapoor ; JITENDRAKUMAR ARORA ; [protected]@bajajauto.co.in ; [protected]@bajajauto.co.in ; chander sadhwani

Sent: Friday, April 13, 2012 9:23 PM

Subject: Re: Fw: poor service of bajaj







On Fri, Apr 13, 2012 at 9:23 PM, vinni singhal <[protected]@gmail.com> wrote:




Dear Sir,



Thanks for your earlier reply,



i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve( he is not



able to resolve that complaint ) first i would like to aware to you what is the problem is IGNITION LOCK JAM MANY TIME "& still this not




resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM



so focus on this.



if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full.



from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service



1) Paint peel off,

2) some time Horn not working

3 )ignition / lock jam many time


4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve



still this is not resolve please check my all 6 service record all the same complaint is repat

during service i m not satisfied from your side



so this is my request to all of you please resolve the same on urgent basis waiting for your response



Thanks

vinni Singhal

MANAGER

MENETA Automotive Component Pvt. LTD













On Tue, Apr 10, 2012 at 3:10 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote:





Dear Sir,

We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you.



In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition.

However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P:M. (Monday- Weekly Off).

We assure you our best services at all time.



Thanks & Regards,

Mahender Arora

Works Manager

[protected]



----- Original Message -----
From: vinni singhal

To: [protected]@swadeshibajaj.com ; [protected]@swadeshibajaj.com

Sent: Sunday, April 08, 2012 12:48 PM

Subject: Fwd: poor service of bajaj






[protected] Forwarded message[protected]
From: vinni singhal <[protected]@gmail.com>
Date: Sun, Apr 8, 2012 at 12:46 PM
Subject: poor service of bajaj
To: [protected]@bajajauto.co.in, [protected]@bajajauto.co.in, [protected]@bajajauto.co.in


Dear Sir,
My name is V Singhal
My bike no is i purchase this bike on the date of [protected] , 100 % cash down payment

Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station o[censored]r company . Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date.

So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter.
Kindly Contact me On - [protected] as i need to talk to you.

thanks
vinni singhal














Reply


Reply to all


Forward

























vinni singhal



Apr 23 (6 days ago)














to SWADESHI, JITENDRAKUMAR, support, customercare, Sumit, chander










dear Sir,

Still & till date the ignition lock of my bike jam many time i have already inform to your person & ms Bhawna physical after the service so please confirm the same from her first and i want to hand over to you my bike in the presence of any sr person of your company other wise you also not full fill your commitment.... and please also confirm the below mention problem also

still this is not resolve by you after 6 service has been done



1) Paint peel off,

2) some time Horn not working

3 )ignition / lock jam many time


4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve





thanks




vinni singhal








On Tue, Apr 17, 2012 at 11:55 AM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote:



Dear Sir,

Please refer your complaint, We have checked the IGNITION LOCK on your last visit and at that time it was found o.k.

If You are stiil facing the problem, Please visit our service center for necessary inspection and repair of youe vehicle.





Thanks & Regards,

Mahender Arora

Works Manager

[protected]



----- Original Message -----

From:vinni singhal

To: SWADESHI SERVICE



Cc: JITENDRAKUMAR ARORA ; [protected]@bajajauto.co.in ; [protected]@bajajauto.co.in ; Sumit Kapoor ; chander sadhwani

Sent: Monday, April 16, 2012 9:40 PM

Subject: Re: Fw: Fw: poor service of bajaj




Dear Sir,





can you please show me my all 6 service job card ? because in all i have face same problem IGNITION LOCK JAM MANY TIME

regarding this Ms Bhawna already know about the same.

thanks

vinni singhal




On Sat, Apr 14, 2012 at 12:27 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote:



Dear Sir,

We are always ready to repair or replace the defective parts against manufacturing defect.

But whensoever, We checked your bike for the below mentioned complaint always we found o.k.

However, We had requested in our previous mail to visit our service center if you have any problem in your bike.

We assure you will definitely replace the part according to warranty policy if it is found defective in our examine.You can call me for any assistance.





Thanks & Regards,

Mahender Arora

Works Manager

[protected]




----- Original Message -----
From: vinni singhal


To: SWADESHI SERVICE

Cc: Sumit Kapoor ; JITENDRAKUMAR ARORA ; [protected]@bajajauto.co.in ; [protected]@bajajauto.co.in ; chander sadhwani

Sent: Friday, April 13, 2012 9:23 PM

Subject: Re: Fw: poor service of bajaj







On Fri, Apr 13, 2012 at 9:23 PM, vinni singhal <[protected]@gmail.com> wrote:




Dear Sir,



Thanks for your earlier reply,



i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve( he is not



able to resolve that complaint ) first i would like to aware to you what is the problem is IGNITION LOCK JAM MANY TIME "& still this not




resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM



so focus on this.



if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full.



from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service



1) Paint peel off,

2) some time Horn not working

3 )ignition / lock jam many time


4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve



still this is not resolve please check my all 6 service record all the same complaint is repat

during service i m not satisfied from your side



so this is my request to all of you please resolve the same on urgent basis waiting for your response



Thanks

vinni Singhal

MANAGER

MENETA Automotive Component Pvt. LTD













On Tue, Apr 10, 2012 at 3:10 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote:





Dear Sir,

We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you.



In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition.

However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P:M. (Monday- Weekly Off).

We assure you our best services at all time.



Thanks & Regards,

Mahender Arora

Works Manager

[protected]



----- Original Message -----
From: vinni singhal

To: [protected]@swadeshibajaj.com ; [protected]@swadeshibajaj.com

Sent: Sunday, April 08, 2012 12:48 PM

Subject: Fwd: poor service of bajaj






[protected] Forwarded message[protected]
From: vinni singhal <[protected]@gmail.com>
Date: Sun, Apr 8, 2012 at 12:46 PM
Subject: poor service of bajaj
To: [protected]@bajajauto.co.in, [protected]@bajajauto.co.in, [protected]@bajajauto.co.in


Dear Sir,
My name is V Singhal
My bike no is i purchase this bike on the date of [protected] , 100 % cash down payment

Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station o[censored]r company . Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date.

So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter.
Kindly Contact me On - [protected] as i need to talk to you.

thanks
vinni singhal















Reply


Reply to all


Forward


























JITENDRAKUMAR ARORA





Dear Mr Vinni your vehicle had been inspected during your last visit and as p...


Apr 24 (6 days ago)








Dear Mr Vinni your vehicle had been inspected during your last visit and as p...













JITENDRAKUMAR ARORA

Apr 24 (6 days ago)




Loading...
















JITENDRAKUMAR ARORA



Apr 24 (6 days ago)














to SWADESHI, me, customercare, Sumit














Dear Mr Vinni

your vehicle had been inspected during your last visit and as per experts / engr at delership , lock operation was ok. Still if you feel there is problem , once again please visit swadeshi auto and contact mr mahender arora , who shall address issue if any. Please approah them.

Regards

J K ARORA
REG.MGR(SERVICE)
-----Original message-----
From: vinni singhal
Sent: 23/04/2012, 9:11 pm
To: SWADESHI SERVICE
Cc: JITENDRAKUMAR ARORA; CUSTOMER SUPPORT; [protected]@bajajauto.co.in; Sumit Kapoor; Delhi Regional Office
Subject: Re: Fw: Fw: poor service of bajaj







dear Sir,

Still & till date the ignition lock of my bike jam many time i have already inform to your person & ms Bhawna physical after the service so please confirm the same from her first and i want to hand over to you my bike in the presence of any sr person of your company other wise you also not full fill your commitment.... and please also confirm the below mention problem also

still this is not resolve by you after 6 service has been done


1) Paint peel off,

2) some time Horn not working

3 )ignition / lock jam many time


4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve





thanks

vinni singhal



On Tue, Apr 17, 2012 at 11:55 AM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote:



Dear Sir,

Please refer your complaint, We have checked the IGNITION LOCK on your last visit and at that time it was found o.k.

If You are stiil facing the problem, Please visit our service center for necessary inspection and repair of youe vehicle.





Thanks & Regards,

Mahender Arora

Works Manager

[protected]



----- Original Message -----

From: vinni singhal

To:SWADESHI SERVICE



Cc:JITENDRAKUMAR ARORA ; [protected]@bajajauto.co.in ; [protected]@bajajauto.co.in ; Sumit Kapoor ; chander sadhwani

Sent: Monday, April 16, 2012 9:40 PM

Subject: Re: Fw: Fw: poor service of bajaj




Dear Sir,





can you please show me my all 6 service job card ? because in all i have face same problem IGNITION LOCK JAM MANY TIME

regarding this Ms Bhawna already know about the same.

thanks

vinni singhal




On Sat, Apr 14, 2012 at 12:27 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote:



Dear Sir,

We are always ready to repair or replace the defective parts against manufacturing defect.

But whensoever, We checked your bike for the below mentioned complaint always we found o.k.

However, We had requested in our previous mail to visit our service center if you have any problem in your bike.

We assure you will definitely replace the part according to warranty policy if it is found defective in our examine.You can call me for any assistance.





Thanks & Regards,

Mahender Arora

Works Manager

[protected]




----- Original Message -----
From: vinni singhal


To: SWADESHI SERVICE

Cc: Sumit Kapoor ; JITENDRAKUMAR ARORA ; [protected]@bajajauto.co.in ; [protected]@bajajauto.co.in ; chander sadhwani

Sent: Friday, April 13, 2012 9:23 PM

Subject: Re: Fw: poor service of bajaj







On Fri, Apr 13, 2012 at 9:23 PM, vinni singhal <[protected]@gmail.com> wrote:




Dear Sir,



Thanks for your earlier reply,



i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve( he is not



able to resolve that complaint ) first i would like to aware to you what is the problem isIGNITION LOCK JAM MANY TIME "& still this not




resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM



so focus on this.



if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full.



from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service



1) Paint peel off,

2) some time Horn not working

3 )ignition / lock jam many time


4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve



still this is not resolve please check my all 6 service record all the same complaint is repat

during service i m not satisfied from your side



so this is my request to all of you please resolve the same on urgent basis waiting for your response



Thanks

vinni Singhal

MANAGER

MENETA Automotive Component Pvt. LTD













On Tue, Apr 10, 2012 at 3:10 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote:





Dear Sir,

We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you.



In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition.

However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P:M. (Monday- Weekly Off).

We assure you our best services at all time.



Thanks & Regards,

Mahender Arora

Works Manager

[protected]



----- Original Message -----
From: vinni singhal

To: [protected]@swadeshibajaj.com ; [protected]@swadeshibajaj.com

Sent: Sunday, April 08, 2012 12:48 PM

Subject: Fwd: poor service of bajaj






[protected] Forwarded message[protected]
From: vinni singhal <[protected]@gmail.com>
Date: Sun, Apr 8, 2012 at 12:46 PM
Subject: poor service of bajaj
To: [protected]@bajajauto.co.in,[protected]@bajajauto.co.in,[protected]@bajajauto.co...⇄


Dear Sir,
My name is V Singhal
My bike no is i purchase this bike on the date of[protected] , 100 % cash down payment

Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station o[censored]r company . Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date.

So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter.
Kindly Contact me On - [protected] as i need to talk to you.

thanks
vinni singhal








www.mypulsar.comwww.bajajauto.comDISCLAIMER: This message, including any attachments may contain proprietary, confidential & privileged information for the sole use of the intended recipient(s), and is protected by law. If you are not the intended recipient, notify sender or [protected]@bajajauto.co.in immediately and destroy all copies of the original message & attachments, if any. Any unauthorized use, disclosure, printing or copying of this email is prohibited. Bajaj Auto and/or its group companies reserve the right to record & monitor all email communications, to prevent the information systems from being used to view, store or forward offensive material. Please ensure you have adequate virus protection before opening the mail or attachments from this transmission and we do not accept any liability for viruses.













Reply


Reply to all


Forward

























vinni singhal



Apr 24 (5 days ago)














to pehredar, JITENDRAKUMAR, chander, support, SWADESHI, customercare, Sumit










Dear Sir,

Please read my mail / remarks very care fully ignition lock of my bike has been jam many time already showing to your engg. and Showroom company representative Ms bhawana & i have already inform to your service center ( please check all the service record/ inspection sheet fill up by adviser . still your person your not able to service my bike properly still i m confirming to you lock jam many times ????

so please do the need full (other wise i am sending the damage parts to company free of cost for further research)









thanks




vinni singhal








On Tue, Apr 24, 2012 at 8:38 AM, JITENDRAKUMAR ARORA <[protected]@bajajauto.co.in> wrote:


Dear Mr Vinni

your vehicle had been inspected during your last visit and as per experts / engr at delership , lock operation was ok. Still if you feel there is problem , once again please visit swadeshi auto and contact mr mahender arora , who shall address issue if any. Please approah them.

Regards

J K ARORA
REG.MGR(SERVICE)
-----Original message-----
From: vinni singhal
Sent: 23/04/2012, 9:11 pm
To: SWADESHI SERVICE
Cc: JITENDRAKUMAR ARORA; CUSTOMER SUPPORT; [protected]@bajajauto.co.in; Sumit Kapoor; Delhi Regional Office
Subject: Re: Fw: Fw: poor service of bajaj



dear Sir,

Still & till date the ignition lock of my bike jam many time i have already inform to your person & ms Bhawna physical after the service so please confirm the same from her first and i want to hand over to you my bike in the presence of any sr person of your company other wise you also not full fill your commitment.... and please also confirm the below mention problem also

still this is not resolve by you after 6 service has been done



1) Paint peel off,

2) some time Horn not working

3 )ignition / lock jam many time



4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve





thanks

vinni singhal




On Tue, Apr 17, 2012 at 11:55 AM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote:





Dear Sir,

Please refer your complaint, We have checked the IGNITION LOCK on your last visit and at that time it was found o.k.

If You are stiil facing the problem, Please visit our service center for necessary inspection and repair of youe vehicle.





Thanks & Regards,

Mahender Arora

Works Manager

[protected]




----- Original Message -----

From: vinni singhal

To:SWADESHI SERVICE




Cc:JITENDRAKUMAR ARORA ; [protected]@bajajauto.co.in ; [protected]@bajajauto.co.in ; Sumit Kapoor ; chander sadhwani


Sent: Monday, April 16, 2012 9:40 PM

Subject: Re: Fw: Fw: poor service of bajaj





Dear Sir,





can you please show me my all 6 service job card ? because in all i have face same problem IGNITION LOCK JAM MANY TIME

regarding this Ms Bhawna already know about the same.

thanks

vinni singhal





On Sat, Apr 14, 2012 at 12:27 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote:





Dear Sir,

We are always ready to repair or replace the defective parts against manufacturing defect.

But whensoever, We checked your bike for the below mentioned complaint always we found o.k.

However, We had requested in our previous mail to visit our service center if you have any problem in your bike.

We assure you will definitely replace the part according to warranty policy if it is found defective in our examine.You can call me for any assistance.






Thanks & Regards,

Mahender Arora

Works Manager

[protected]





----- Original Message -----
From: vinni singhal


To: SWADESHI SERVICE

Cc: Sumit Kapoor ; JITENDRAKUMAR ARORA ; [protected]@bajajauto.co.in ; [protected]@bajajauto.co.in ; chander sadhwani

Sent: Friday, April 13, 2012 9:23 PM

Subject: Re: Fw: poor service of bajaj








On Fri, Apr 13, 2012 at 9:23 PM, vinni singhal <[protected]@gmail.com> wrote:





Dear Sir,



Thanks for your earlier reply,



i would like to draw your kind attention in the below mention yes your representative visited my place but still my problem not resolve( he is not



able to resolve that complaint ) first i would like to aware to you what is the problem isIGNITION LOCK JAM MANY TIME "& still this not





resolve from your side why can you please explain he spend only 5 min with me. My vehicle is already working but many time IGNITION JAM



so focus on this.



if your Sr. Person want to check my bike then they judge very well what is the problem in my bike so please do the need full.



from the date of purchasing i am facing the below mention problem till date your are not able to resolve my problem during 6 service




1) Paint peel off,

2) some time Horn not working

3 )ignition / lock jam many time



4) i have found Dent on petrol tank during last service you accept the same done by your side still this is not resolve




still this is not resolve please check my all 6 service record all the same complaint is repat

during service i m not satisfied from your side



so this is my request to all of you please resolve the same on urgent basis waiting for your response



Thanks

vinni Singhal

MANAGER

MENETA Automotive Component Pvt. LTD














On Tue, Apr 10, 2012 at 3:10 PM, SWADESHI SERVICE <[protected]@swadeshibajaj.com> wrote:






Dear Sir,

We are in receipt of your mail and noted the contents. We sincerely regret for all the inconvenience cause to you.




In reference to above we would like to draw your attention that our representative has been visited to you for the complaint of Vehicle Not Start. But when he reached at your place, found the vehicle is already in start condition.

However, Still If you are not satisfied with performance of vehicle, we would request to please visit our service center with the vehicle from 9:00 A.M To 3:00 P:M. (Monday- Weekly Off).

We assure you our best services at all time.

BAJAJFINSERVLENDING is vigorous till they get customer,If their target is cpmpleted they not even bothered about consumer and their customer care number and mails are for only one way communication .

This is too annoying for a customer and consumers please think twice before having any committment with BAJAJFINSERVLENDING

Sir,

Frequently im receiving msg like

Dear customer, Logon to www.bajajfinservlending.in to view your loan account details your useriD:xxxx and pswd: xxxxxx

but i didnt have any dealing with this concern , I dont know how they got my number and waht is the purpose of this msg, its irritating...

Pls stop this kind of msgs...

my number is [protected]

thanks,
Siva

I purchased 1 Haier led T.V. From kohinoor Telivideo pvt. Ltd.From thane financed amount 22.000 and 8136 rs.Made by debit card on purchased date.They confirm that my EMI would be 1833/ 8 months on ecs.But now I received a message for 2279/
They had done my insurance without my approval without any paper work.They had miss guide on cell phone.

already i had taken consumer finance at ongole[protected] through bajaj finance,12 months each instalment 1548,i had given 12 checks ,sbh,ongole,one month they miss present my check at kanigiri branch instead of ongole branch,the check returned,they said my check had bounced,i enquiry in my bank they said above check had not submit here thats y they rejected,that is bajaj finance mistake,i show that check,they agreed and i had paid that month amount by cash,and return of that month check,remain month due clear promptly above checks,now in my financial status they (bajaj finance)mentioned delay payment 154 amount due,that is absolutely wrong,pls justify me,pls remove the false status

my lone Acc. no.#4390CD00013791. pls send my lone Acc.statmemt onmy mobile no.[protected] or Email id [protected]@gmail.com with NOC
Thanks
Harpreet singh Gill

To Whom It May Concern

I purchase a MAC Book Pro from reliance digital through bajajfinance
(Agreement No -- 4100CD[protected] on 19/12/11 and I am suppose to pay
only a amount of Rs.5411 for 8 month, but an insurance amount of
Rs.342 (Agreement No -- 410BAL[protected] has been added with my ecs
without my consent.

Please stop this insurance policy holder nos:- [protected], as it has
been started with my bank ecs without my consent misguiding me over a
phone conversation.

I have already consulted with my lawyer over this fraudulent activity
which is violation on consumer rights and insurance misguidance.



Regards

Kaustav Ray Chaudhuri

+91 [protected]

Dear sir,

I have purchesed Pulser 150cc march 2011. after 9 months my bike battery go 7 volts means fully dead. i have contac with bajaj service center they have sent the same battery for warrenty claim now 1 month over still battery not yet came. if i ask with dealer they told it will come on April month 2012. can you please look up on this isssue and i cant raid my bike at night time.

I have an issue with my Bajaj OTG Grill. I had raised a complaint No: 804585 on 16/Dec/2011. They sent a technician Mani (Mobile No: [protected]). He had come and removed the entire heating coil sets and took them along with him. Whenever I call him, he will tell he will come next week. After 3 -4 calls, he stopped picking up the calls.
Again I had called the customer care on Jan 2012. They have given another service center number. I had called them and given the complaint no: 239744. They sent the same person Mani. He came and did something and told he has brought different coil and he told he will again come with the correct coil and gone. Same issue repeating again.
Again I have called the customer care. They told the ticket no: 804585 had already closed. Hence they wanted to raise a new complaint no 1029395 on 28/02/2012. First of all I don’t know how can one closed the ticket without fixing the issue?
The customer care people don’t bother about the old ticket. They wanted to raise a new ticket no: 1029395 and told they will send some senior technical person. There is no information about the issue on the ticket. That guy Mani didn’t update anything. Then how came the new senior technician will come up with the proper spares to fix the issue. He will also do the same thing.

One thing is clear you are running a useless customer care and service.

Now can anyone tell me what to do now with the OTG Grill?

Is there any way to escalate the issue?

Else tell me very clear you will not do anything, then I’ll through the OTG to any of the nearby Bajaj office and go for a branded OVEN/GRILL.

Sivakumar.M