Bajaj Finserv Complaints & Reviews

I had taken a consumer loan from Bajaj Finserv Lending and signed and submitted all documents. They have not send ECS mandate form in my bank for ECS clearing and without this sending ECS clearance request. My bank has returned ECS clearance request and fined me ECS return charges in my account. I have escalated this issue through mail with the company but they didn't contacted me. I also requested the same to their grievance team but not found any solution till date.

I need the reimburse of Rs 220 as ECS return charges which is fined on me by RBS.

I want Bajaj Finserv Lending provide me the CIR report so that I could check my CIBIL record status due to this case.

I need a confirmation from Bajaj Finserv Lending that they had submitted ECS mandate form before presenting the ECS again.

Loan No: 5820CD00006890
Name: Vivek Anand
Mobile No: [protected]
Direct No: [protected]

Dear Sir,
I m Ankit Raghav ,i have pulsar 150 UG-4 byke no DL 5S AE 3306,first of all i would like to tell you that i purchesd my byk last year in aprl and after running only 18000 km. there was a major issue wid piston, so i want to know that if i m spending 70,000 rs at 1 tym then why am i supposed to pay again and again for the same thing istead of warranty, there is a problem with your product you are using the low quality material then why should i pay you r giving only piston warranty bt your service center people says in piston work there are more things are required to change and customer have to pay for that bt its not my fault. if there is problem wid other parts of byk due to piston then its your fault not mine even then i had to pay and the most importantly thing is that , i always leave my byk for service at RajivRaj Service station situated at durga puri . shahdra but each and every time i get disapointed with their services they just rob the customer on the name of services, they only charge us for services bt serve us nothing, they just make fool of customer. as far as management is concerned this is shame full . after cammiting mistakes insted of apologies they argue with customer. there is no one to hear the complaint they just try to avoid the complaints. i want to know only one thing if we are paying you service charge then why dont you serve us the relible services . and the the manager Dinesh he such a frestrated person. he thinks customer is a thief or what he has no shame , no sense, hw to handle customer. he think custmor has no idea that hw to ride a byke. if we complaint about the performance he sweetly repleid that " Sir hamari byk mei th kabhi aisa nahi hua hm toh itne tym se chala rahe hai". its mean we r bloody fool only you guys know to drive. now i m tired of this stupid replies . i want you to take strict action against this as soon as possible. i am still facing the same problem each and every tym in my byke and RajivRaj's Services.
thank you
Ankit Raghav.
[protected].
[protected]@yahoo.com

Readers are advised not to avail loans to finance Consumer Durables from the suavely named "Bajaj FinServe Lending" (Bajaj Finance in essence) given my recent experience.

Due to other preoccupations an EMI amt of about Rs. 1300/- was missed. I am on my last leg of my 2 year loan with them which comes to an end in 3/4 months.

On 16th July between 11.44 am and 1.30 pm, a caller from Bajaj Finance and/or its associates(24 Park St Kol 16) by the name of Jayanta Bose called from the number[protected] on 15 occasions in context of that missed EMI of a consumer durable loan.

The chap was highly abusive. He threatened to continue calling throughout the day. The caller misbehaved with another executive of my office as well. This was despite the fact it was informed that the overdue payment of less than Rs. 1500/- would be made online.

We called their all India number. They were not able to help. They passed on the number of the Kolkata Branch. One Abhay Mondal in Customer Service picked up the phone at [protected]. His tone was more of that of a local club functionary. Initially he expressed his inability to help saying these were "collection calls". However when we warned that the matter would be escalated from our end giving his details, he gave the collection center number.

It was only after we spoke to one Bidyut Sen at[protected]mobile [protected]) that the calls stopped coming. We overheard the conversation he was having at his end over phone wherein he was instructing someone not to make the calls as he was dealing with the customer.

So, if you do not want to get into an interface with hoodlums under the disguise of "corporate" Bajaj & Co. please avoid financing from them.

I purchased a 34 litres Bajaj OTG in December 2010 as I wanted to bake cakes for Christmas. After a lot of expense and preparation when the cakes were put to bake they came out Charred. When the Dealer was contacted he sent a technician who told us that the oven was defective as the thermostat was not working. He replaced the part but we refused to accept a defective oven. It is now over 6 months and inspite of several complaints the unit has not been replaced .

Lorna

Loan Closer letter or NOC
Dear Sir/Madam,

I was having auto loan of Bajaj Auto Fin., which is completed OCT-10. After that I haven't received any loan closer or NOC document from Bajaj Auto Fin. I should receive my original RC book and other IMP documents from Bajaj Finance.

My Auto (Bike) no. is UP67D4388

Please do the needful.

You can reach to me at [protected]

My customer Id : 5131530
My loan Account Number : 4100CD00150961
Contact : [protected]

EMI amount : Rs. 3118 for 8 months from june,2011 to jan,2012

I purchased a refrigerator and a washing machine 3 months back on loan provided by bajaj finance . After 3 days of purchase , I received a call from them and an offer of life insurance provided I increase my EMI by Rs. 200 .I agreed. They told that I would receive the loan documents and insurance certificate within 15 days by courier.

It has been 3 months , I have not yet received any documents. I visited their website . I could not get any customer care number for soft loans . I wrote them several mails on the complaints box in the website but no response.

My mode of payment is ECS. I have already paid one installment and I have not yet received any documents from them. Should I bounce my second installment so that they are forced to contact me ?

I have finance a refrigerator for bajajfinservlending, for last six months.
last month he is calling me that, congratulations you are lucky, you are our best consumer loan customer, i have given you a approved loan rs. 68000/- you given four cheques, id proof, add. proof or bank statement, after 4 working days i give you a cheque rs 68000/-
I have needed, so i given all these formalities, after one month i cont. his executive ( mr. akash) that what"s problem, he is not given answer clearly, i have try many phones to this person, but no any response, so last i search another no to cont to another person & inform strictly to return my cheques or documents immediately, after 20 days my documents i have recieved.
my complaint is if my loan has not approved, so why he has collect my blank sign. cheques, ha has not given my answers.

Bajaj finservlending
pitampura

Sub:- Complaint against Electric start and not working for last 2 months..

Sir,
We are buy a Bajaj Pulsar bike in month of 3rd Nov, 2010, ( Pulsar 150 CC) on 03/11/2010,

Ch. No. :- MD2DHDHZZTCG22899,
Engine No.:- DHGBTG11696,
Bike NO.:- DL-10-SA-5687, from Swadeshi Bajaj ( Rajouri Garden, New Delhi ), and It started showing problem with self-start after 2 months,

My bike had been create a big problem , its self start is not working after 2 months for purchasing, So, I have go to Swadeshi Bajaj in Rajouri Garden , New Delhi) but they did not solve my problem, they sad u go bajaj service station in Rama park, then i was going rama park, bt there scene is very bad, they all make me a fool, they sad told me sometime ur bike battery chager had been damage, nd again said ur battery damage, so at last they had not resolve my problem,

and right now i was spend 500rs of petrol, and 150rs of cellphone to call bajaj people, now I got pissed off with their poor support and service. I request you to take necessary actions to get my battery replaced and advise your dealer not to behave like this to the valuable customers of Bajaj Auto Ltd.

so, i want to replace my battery and give me a new exide battery, or If I did not get any response from your end in 2 days (I just want my money back), I am going to log a complaint against Bajaj Auto Ltd. in Consumer Court.

Don't think that by having a new logo and new appearance Pulsars Bike can attaract new customers. First provide proper service to existing customers and try to retain them. I think it is better to go for some other companies, bcz your company provide instead of getting the worst service in the Auto industry.

Sincerely,
Ravi Garg,
B-28, Shish Ram Park,
Uttam Nagar,
New Delhi - 110059.
Cont. No. :- [protected]..

sir i purchased a air conditioner from croma south ex d- 4 part 2 dated 18.03.2011 .invno SLF02A[protected] CUSTOMER NAME ASHWANI KUMAR amount 18990 at scheme of 0%finanace from bajaj finserv agent was sitting inside retail shop named Mr Kumar phone no [protected] .emi calculated was 2374 for 8 months through ecs but when I LOG IN MY ACCOUNT find due ecs of 2836 on this deducted on 05.05.2011.when I contaced mr kumar then intially tried to misguide by telling that let excess amount continue and will be adjusted in last e m i .but when we insisted what is this and why so he told may any insurance account activated but why activated inspite of knowing that I donot have taken any insurance scheme..for this I lodge a complaint on their website but no one come to hear nor contacted me .now I m very regretting that why i have taken loan from such a forged company. Iam mentally dipressed after watching such forgery in capital with a qualified person. ASHWANI KUMAR CONTACT NO [protected]AN [protected] EMAIL [protected]@gmail.com and [protected]@yahoo.com.So please look into the matter and help me out.

We have been charged a fine of Rs 650/- on account of "CHEQUE BOUNCE"
The cheque bounced for month of APRIL 2009 and we are asked to pay fine now i.e APR 2011,after 2 years.The Loan has been fully re-payed in the year 2010.So why are we required to pay the fine now.If there was any bounce then we must have been informed then and there.
Hence I kindly request you to take immediate action action against it.

I have purchased bajaj pulser on November-2008 from Lion Bajaj, Drive-in-road, Ahmedabad throughout SBI loan basis, when our installment was finished & get all document from bank, there were no registration book found, the source of SBI it will get from Lion bajaj, Drive-in-road, but lion bajaj showroom has already closed since long and not received any response for my registration book. How can I get.

Dear sir, i would like to inform you that ihave purchase a bike from Balaji motors(mohana).bearing engine no.DZUBTK65205 & chassis no. MD2DDDZZZTPK10818.,Sir by mistake i have lost Form 22. So you are requested to please issue me Form 22 on urgent basis so that i am able to ragister my above said vihicle.




Thanks & Regards

Rakesh ([protected])
[protected]@gmail.com

hi im kinjal panchal i m riding pulsar dtsi 150cc from last 2004 after 2007 i m suffering my rear shockup ar not working properly i went to show room they told me no stock avaliable i told when it will available they told 10 to 15 dys i went again but there was no stock then i purchase from local dealer but after 6 to 8 months they also became harder after adjustment also then also stock not avaliable then i changed to gas filled shockup but after 1 &half year same problem was arising & now i again changed my 3rd shockup of escort but im not satisfy i want to by new original shockup pls tell were i can get original rear shockup from andheri to dhaisar & i drive my cousin bike pulsar hi bike model is also 2004 but his rear shock r working good as mine pls mail me at kinjal [protected]@rediffmail.com or [protected] im not satisfy with bajaj spares first i had kb100 which was good but im not stasify for this ok

Hi,

The complaint is regarding the bajaj geyser model Shakti Plus 25L.

I had purchased it on December 2010 and since then we have submitted several complaints.The company engineer responded on everytime within 3-5 working days, however the geyser become non-workable after 2-3 days.

5 months have passed by but still geyser is giving a lot of problems and is in a unworkable condition, not to mention we have faced a lot of difficulties in Winter for hot water as well.

Now after having lost the confidence on the product we want it to be replaced by other geyser model or want full refund of money

Regards
Sumit kapoor
[protected]

Dear sir, I am holding BAJAJ DISCOVER DTSI 150cc. PURCHASED on 28/FEB/2011 AT P.M BAJAJ IN CHANDANAGAR HYDERABAD My consern is from the purchasing date i have a problem of PETROL LEAKEGE further as per my convinience i gave my byke for 1st free servicing at P.M BAJAJ SERVICE CENTER and given a complaint of PETROL LEAKEGE but after few hours i got a call from service centre to receive my byke. I received my byke and filled petrol of 3ltrs and found the petrol leakege is still exists, then again visited to service centre with same complaint,they removed CARBORATER assy and cleaned up and fixed then the complaint was rectified. I have few questions. 1.Why those people are not able to rectify it for the first time? 2.Why they are neglecting? 3.who will bear the petrol cost (max i lost up to 10 ltrs) MY request is to please make the customer satisfied with first arrival of service centre. Please look in to my consern and find some solution of my petrol expencives. Thanking you, G.ESHWARAIAH [protected]
Answers

Dear Sir/Mam,
Recently we had purchased Bajaj Water Geaser from Pune City but there is the leakage problem which is continously noticed by us which is leaking from Bajaj Water Geaser. Same problem came in the month of Jan 2011 when we had purchsed Bajaj Water Geaser and we had already locked a call from dealer through which we had received an engineer which is from your company had and he had resolved the leakage problem but now we are noticing that the same problem is coming in our bajaj water geaser. So kindly lock my call and provide your engineer to solve this leakage problem.

Thanks & Regards
Priyanka Tyagi
[protected]/[protected]

hello,sir
in karolbagh peoples are packing duplicate products in bajaj auto ltd packing i have bought some items from there for bajaj motorcycle but after one month facing problem again then i went to karol bagh and came to know all are duplicate and selling inferior products on orignal prices and they have same packing like bajaj and stickers selling open in market this is making big loss to govt and excise &sales departments

Dear Sir,

I have purchased bajaj pulsar bike 3 to 5 years ago. Now my pulsar bike is giving some problems. The problem what i am facing is, it will gets off automatically in running condition. really i am tired from this problem.
i have compalined the problem to nearest bajaj dealer more than three times & i got a bill around 1200 still they cant rectify the problem... once the bike gets off , there is power coming in the spark plug.After two or three hours we can start the bike in a single kick... After 2 day s the same problem persists again.I am fed up with the issue & when i gave to service center they are not able identify the problem. They are telling that they have ride the bike for 10 km s and not showing any complaint,This happens twice in a week & unable to rectify.

Service center name is ABHINANDAN MOTORS PVT LTD,
D.NO 8-1-21/160,Suryanagar Colony,Towlichowki,HYB 008
PH: 23566667/8/9,23566660

Dear Sir,
I would like to bring to your kind notice that in spite of my payments made for closing my consumer loan account in Bajaj FinServ Lending (Bajaj Finance Limited) till date they have not issued me my NOC & Loan closing statement.
I have made frequent calls and I have personally visited their Branch office at Tarnak and their agency at New Nallakunta (Fever Hospital area) he person whom I met are not keeping up their promise and they are dodging with all lame excuses now I am tiered, fed up with their response. I have also mailed to their respective complaints cell which are provided in the web site & mail id please and I have got a message that the same has been viewed by them on 12.03.11. But none of them even replied to my grievance. I also sent them the hard copy of the same through First Flight courier the Docket o is *A08430837* Dt12.03.11 the courier has been received by them at their Corporate office –Pune on 14.3.11 but till date they not even bothered to reply it.
So I have decided to take your help and I wish all my grievance will be sorted out with in no time with your support.
I personally request you to kindly go through the attachments marked for your ready reference.
This is for your kind information.

Thanking you Yours Sincerely
T. Rama Rao

I had my Bajaj Pulsar 150 Serviced at Bajaj Dealer Showroom , Karunagapally . When i was filling out the form the service manager told me about the new engine oil by Bajaj . He assured me that The engine oil need to be changed only after 10000 Kms. When i went for the service the Odo meter reading was 50000+- 100 kms. The bike reached 52500 kms and my engine piston got jammed. When i showed it to the dealer in Cochin. He told me that the engine oil might have dried up . I cant Understand why the engine oil dried up Without raching atleast 3000 kms. They were promisng me 10000 kms and it was written in bold letters on the oil can. My bike did not have any leakages of oil or so and now i need atleast Rs. 10000 to repair the bike. I would like to file a complaint against Bajaj by misleading consumers by providing low quality engine oil. How should i proceed ??

I have my service records and the whole bill of the service . My bike itself is the most important evidence.