[Resolved]  Bharat Gas — delay in delivery of gas cylinders

We have taken the Bharath Gas connection from one of their franchisee (Padmavathi Gas Agency, Selaiyur), they are not delivering the gas cylinders on time and even we have to wait for more than 15 to 20 days from the day of booking. If we used to call then, they are not attending the phone calls, if we go in person to their office, we can witness the misbehaviour happening their, like not attending the phone calls or keeping the receiver aside and even misbehaving with the consumer's in nasty words. For the past two years, these things are happening and when we ask us, your booking gets cancelled and you've to book it another time(because of their mistakes), and we have to wait for another 15 to 20 days, but the restaurants and tea shops used to get the cylinders without fail, and also in front o[censored]s itself, they are delivering the gas cylinders(domestic) to the hotels, tea shops etc, that too from the same padmavathi gas agency. We need strict action to be taken on them, and also we need ourselves to be changed to some other agencies nearby our places, wherever we are.

In our Gas agency we can book for cylinder only after 25 days of delivery.there after it takes 15 to 25 days to supply.So a total of around 50 days for supply of cylinder after previous delivery.Normally for an average house a cylinder lasts for 30 to 35 days.
In our gas agency we booked for cylinder 18 days back.whenever call they say it will delivered today itself for the last 4 days.We have o gas for the last 5 days.such a service is not fair.They say they have billed it for 4 days.but it is not delivered yet.Our gas agency is Prasanth Gas agency Cherthala.our cons no is 19108.

not yet delivery gas cylinder since booking done on 21/01/10.waiting no-98, we are being chase alternate day but they are not responded properly as well as not attain phone also.

city-bhusawal dist-jalgaon
state-maharashtra
address- rly qtr rb-2/1047/b, 15 block bhusawal res.ph.no-[protected]

agency add-uday gas, rameshwar nagar, bhusawal
agency code-251736