Bharti Airtel Limited — Billing Problem

JVS India

from New Delhi, Delhi

Address:

Delhi

Airtel Fixed Line Connection No.41734324

We had asked for our Fixed Line No:41734324 to be discontinued from Broadband, and for it to be used
as an ordinary fixed line number without broadband. Further, we had chosen the Plan with a Monthly
Charge of Rs.2350. However, we have received a bill with a Monthly Charge of Rs.817.07. Plus we
have been charged a Late Fee of Rs.100, when the last bill was paid in time on 25th May wheras the
due date was 28th May..

Inspite of repeated requests no correction has been made, and no corrected revised bill received.

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Comments

bkchauhan

from Delhi, Delhi

Bharti Airtel Limited — GPRS OF 9860273528

Inter Net data card in the name of Swaraj India industries
Airtel number is – [protected],
GPRS is not-OK for this number, for last 2 days, no proper response on 121,

karthikeyan_k

Bharti Airtel — Bharti - Airtel Billing Problem

I have the broadband services from Airtel and using it for almost 4yrs. My monthly bill will not exceed more than INR1300~1500. For the last 2 months,i'm getting high bill amount.

In fact, i was on a business trip outside India for 15days. There was no-one at my home to use Internet. The broadband modem was completely switched off during this time and still Airtel charged me around INR3500(for the 15ddays).

I have been following it up with many times(thru email and Customer Care contact no) and not getting proper response. They are insisting me to pay the outstanding without even listening to me.

I have asked for a CDR type report to check the usage and they are not sending it to me. As a consumer/customer, we all have enough rights to ask them.We are in the Communication/Internet era.

I'm completely fedup now and just removed all the connections at my home.

Be careful. In India, most of the services industry are trying to cheat end customersas if the end-customers may not question/raise voice.

Regards
Karthik

Barnali Maity

from Ahmedabad, Gujarat

AirTel — airtel billing problem

the bill is not coming on proper time
and the current bill has still not come
and we want the paper bill not the e-bill as we dont hace e-bankin

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste (JVS India),

This is to inform you that your concern listed on 14 Aug. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste (JVS India),

We would like to inform you that your concern listed 14 Aug.2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33