Airtel Complaints & Reviews

Dear, Sub: AIRTEL WIRELESS Broadband Connection not working past 6 months. This is to inform you that I have been using the airtel wireless broadband services from past 8-9 months out of which 6 months the connection is not working properly kindly look into this. They have not taken any action till date. Continuous follow-ups have been done and our productivity is hampering as this is the corporate connection. Email ID's: appellate.[protected]@in.airtel.com, [protected]@in.airtel.com,nodal.[protected]@in.airtel.com Regards Deepika [protected]

i want a new number for my fixed land line as i'm facing problem for the past few months. my number is [protected] and "Baggit Today" no. is [protected]. The customers at times or by mistake, press my number as only the last digit is changed otherwise the number is same. Kindly solve my problem as early as possible.

HI Sir/ Madam, I have the following Airtel prepaid number ([protected]) for more than 8 years. Unfortunately from yesterday evening i have been facing problems where i am not getting incoming calls and i am not able to make any outgoing calls. Sometimes the calls Go (1 in every 10 attempts). When some one calls me they say they get a automated intimation that the user is busy but i am not getting any ring, even though im not using the phone. I have raised a complaint yesterday regarding this, but it has not been resolved. Kindly check into this and help me out. ref no: COGCL[protected].

I have replaced a SIM after losing it ([protected])since 3PM when I got the new one today from Airtel Connect Cantonment Road, Cuttack (not discussing about the reckless attitude of the CSRs) I was promised that it would get activated in 4 hrs, which did not happen. I called CC but was informed that everything is ok and services are active but I am still not getting IC and OG calls and when I dial *123# it tells” Not registered in the network”. This is not expected from Bharti Airtel Limited. I could not make an important call because of your lies. You could simply have told that It will take a week to activate the SIM. It’s a disgrace to know my company is performing like this. Bidhu.

I recharged my phone with airtel national roaming pack of Rs.79.The mobile application of airtel clearly specifies that the validity of the pack is for 30 months but they are actually providing validity of 30 days. and when i try to talk to the customer care they put me on hold for about 10 mins saying that they are cross checking the facts and then disconnect my phone. then when i wrote an email to them, i received an automated email that they will be contacting me within 24 hours, but it has been almost a week and i havent received a call or mail from them.

regards
saarang agarwal
[protected]@yahoo.co.in
[protected]

Dear Sir/Madam,

I am Dinesh from Chennai, Tamil Nadu. I am using Airtel for merely six years, thing is that I activated Rs.35 Booster for my mobile([protected]) on 5, August 2013 through on-line from Airtel web-portal . So I used to speak with the people long hours without notifying the rate which was deducting from my account. Actually I came to know the worse only on 14, August 2013 that my call rates were reducing in a normal pulse second i.e. in the rate of 1.5 p/s. So I was vexed and I immediately report this problem to your Senior Department Anuja on the same date. I am not satisfied with her solution, so I moved up this to the Nodal Officer Acatherine and reported the same. She promise to resolve about this on the same date before 6.30 pm, but yet I have not receive a single call from your side. Because of this worse I was pushed to recharge for 400 rs only for 9 days. Your representative were saying that booster was deactivated on the next day i.e. on 6, August 2013 but they failed to intimate me by call/message. If they do this I may be alert about the problem.

Service Request No :[protected]
Complaint No which was registered in Nodal Department :[protected]
Nodal Office No which I used to call : [protected]

Please do a favour for me, I am die-hard fan of Airtel. All appliances in my home are from Airtel only, so please provide a positive solution ASAP. Thanks in Advance.

Contact me :-
mobile no : [protected]
email id : [protected]@yahoo.com

Dear Sir/Madam, My Name is Chetan Raut having with Account Number:[protected] with reference to my Airtel mobile bill for my mobile no: [protected]. I was on a business trip to The Netherlands (Holland) and I wished to carry my above mentioned mobile No. with me. Hence, I did all the required study and formalities like knowing what the tariff charges are, charges for incoming and outgoing calls, weather to use 3G or not and accordingly did all the formalities by visiting your Ankit Communications at Chinchwad. As a result of my prior study I made few requests like starting International calling on my mobile and barring the international GPRS! Details as below: I received an SMS mentioning that International Roaming has been activated on my mobile with effect from 1st of June 2013 And in other SMS mentioning that International GPRS barring has been started on my mobile with effect from 1st of June 2013 My Tour started on Morning 3rd of June 2013. After one week suddenly my incoming was barred and that too without any information or giving me any notice. Returning back to India I realized that my mobile bill was charged heavily in spite of me taking the precautions for activating the international roaming, etc. While I called the call center the executive mentioned that the roaming was not activated on my mobile and hence the bill generated is this huge! Then I revisited the Ankit communication in Chinchwad and gave a complaint regarding the same. The details of the complaint were as follows “The reference No for your Airtel mobile is 51378057, registered on 29 JUN 2013 at 14:57 am.” After this nobody called me back. I kept this mobile on for few weeks and then unfortunately had to stop using this No. I wish to use this mobile No. and hence I request you to recalculate the tariff and draft a bill where I can fully settle the genuine outstanding amount. I had used incoming for 1hr. 33min. and outgoing for 1min: 30sec. and the bill shouldn’t be more then Rs. 5952/- for Incoming calls and Rs. 225/- for Outgoing as per your Airtel website! I hope to hear a positive response from your end! Thanking you, Chetan ([protected]@gmail.com)

I had ported my mobile no.[protected] from Idea to Airtel with good faith that all the services will be better than the previous service provider. As promised by Airtel Executive Renu ([protected]) at the time of documentation of MNP, please carry forward the same credit limit i.e. Rs.18000/- which I had with my previous service providers Vodafone and Idea cellular respectively. I had mailed the last copy of invoice from idea to airtel customer care,nodal officer and appellate officer from time to time after porting my number to airtel. As I am a frequent abroad traveller and I need the good credit limit for interrupt services. The credit limit was originally given by Vodafone and same was carried forward by Idea cellular without any problems at the time of porting the same mobile number from Vodafone to Idea. I can not understand why the airtel denying the credit limit and also demanding extra deposit for enhance the credit limit. Ashish Jain - [protected]

Dear Sir, I am Rajkamal Bain. I have worked with world class services, Jabalpur . I have claimed for my PF withdrawal on 26/04/2013. But still i didn't get my PF amount & also no satisfactory response not picking the landline phone no. is [protected] from world class services, indore. Please sir this is my request as soon as possible release the fund. My details are- Name - Raj kamal Bain Date of joining- 08/01/2008 Date of resigning- 31/09/2012 PF A/c No.-MP/12819/2722 e-mail address- [protected]@yahoo.co.in

I have applied for Airtel Broadband twice and did not got the connection. I have raised many request and nothing was done from Airtel, finally I asked for refund for that they have raised a request and got to know that amount was credited to my account, initially they said a cheque will be sent the address I have provided but now they say the amount has been credited to my account, I havent given my bank account in the first place. Following are the service account I got it as SMS, Airtel has cheated me and not ready to refund my money. fixedline service account [protected] fixedline service account [protected]

I have lost my sim 15 days ago & my mob no is [protected] .I called to costomer care to block the sim but they r not responding me.My old sim card no.[protected].This mo. no. is reg.my airtrl dth whos customer id [protected]. This mo. no. is reg. to my a/c no.of bank. I WANT URGENT ACTION ON THIS MATTER

Sir I made a recharge to my airtel money account with rs.300.
I made transaction through net banking of SBI. The transaction was successful of Rs.300, But My account didnt get recharge. So kindly help.


transaction ID- MSBI[protected]IGL3375251 transfer to[protected]

Hello Airtel, I am facing issue just like Harsha above. I want to deactivate my 3G data card . I have been trying to deactivated it from past 3 days. I called your customer care numbers lots of times. I sent an email too, Its really frustating to call airtel customer care and every time i call they are telling we are not the right team contact some other team and they will give some other sumber which really dont exist. I have paid my last month's bill . But still no one has disconnected my connection. I am not sure whom to contact now as I have tried through all the channels. Deactivation is getting delayed without any of my faults and then extra money will be charged to me. Could you please help me with this. My Airtel Number is : [protected] Thank You, Mounika

I am an airtel user and am entitled to a handset bundle offer as per which i will receive 100mb 3g per month.. the previous balance of 3g got over on 3rd august and the next balance due to be credited on 4th is not yet credited till 23rd august .. i have contacted the customer care innumerable times around 50 times .. every time they say it will be done in 48 hrs but nothing happens... please help me as it is causing me a lot of harrasement
username- Siddhant agarwal
Connection - Airtel GSM

I received an offer of FTT (Full Talk Time) of Rs. 200 on 12th of August. I got the recharge done on the same day, I instantaneously received talk time of Rs. 175. I called the costumer care after 2 days regarding not receiving the remaining talk time. He filed a complaint (CBNRA[protected])and asked me to attend a call that I will receive on 18th of August at 4 PM. I received a SMS regarding the same on 17th that they have added the remaining balance ,which I did not receive. I called them about it again and they tried to ignore me by saying that they haven't received my documents of activation even though I have been using the SIM for past 6 months. I called them again on 23rd and they bluntly said that I won't receive the remaining balance now . I was taken aback of the rudeness of that particular customer care executive. It isn't about the money it is about how ignorant Airtel is. I would ask their team to look into it . Phone Number : [protected]

I am using Blackberry Curve 8520 and trying to start blackberry plan on my airtel signal directly through SMS. I got all the messages correctly even after that it id still not activated.. I called customer care 3 times and even one of the executive told me that our senior will call you within an hour. Today is 3rd day but still don't get any call till date.. When i am Calling they are sending request regarding it and nothing is happening.. Airtel is the poorest service these days and they don't care about anything.. I am fed up of this network. Last time even when i was on roaming at that time they did the same and i complained about it at that time too. Hope again this time again they will resolve problem from here only.. My No [protected] Pooja

I AM A SUBSCRIBER OF AIRTEL DTH,CONSUMER NO.[protected]. AIRTEL STB(set top box) IS NOT WORKING SINCE 19/08/2013.COMPLAINT LODGED ON PHONE,AND REF NO.32706192 RECEIVED THROUGH MY REGD MOBILE. TILL DATE 23/08/2013, ie:4 DAYS SINCE COMPLAINT LODGED,NO ONE TURN TO ATTEND AND THE FAULTY STB(set top box) HAS NOT BEEN REPLACED. I HAVE PAID ADVANCE RENTAL PACKAGE FOR 6 MONTHS(UPTO 17/01/2014) FOR Rs.2110 ON 17/07/2013. I HAVE PERSONALLY CONTACTED MR.MANISH KUMAR,CUST HEAD MP & CG TO HIS MOB NO.[protected] SEVERAL TIMES,AND MR.ROHIT [protected], MR.VERMA [protected], MR.WASIM [protected].DAILY BURNING OF MY ADVANCE PACKAGE IS RS.12/- .CAN I GET REFUND/ADJUSTMENT OF AMOUNT FOR SERVICES NOT OBTAINED THROUGH DTH AIRTEL ?

Dear Sir, My Self Amarjit singh, addeess WZ -3327b Mahindra Park, Delhi-110034 Having Board band connection Bill No.[protected], Land Line No. [protected].I have not receiving proper service due to default in the wire in the Internet Board, and i am complaining from the last 2 months again and again but there is only temporary solution for 1 to 2 hour and again internet connection Lost. This time i received a bill of Rupees 1908/- for the last 2 months.But i will not pay more then 300/- because i received internet only for 6 to 8 days.and requesting you to please make a permanent Solution of internet connection by correction in wire. otherwise you can took off the internet connection.

Hi, I spoke to one of your colleagues named Jayanthi today afternoon. I would like to put it on record her rude behavior and her disinterest in listening to what i am saying. I would also like to put it on record her threatenings without knowing my case. I would like to report this to highest possible authority. Please update the same in your reply. Coming to my case, i have asked Airtel Customer Care to disconnect my line (Airtel Landline No: [protected]_kk ) as of 20-04-13. According to your CC, my line should be disconnected by 27-04-13. I got a call from Airtel Retention team to whom i expressed i had no interest in your line and i would like to have the line disconnected. But the lady from retention team told me that they hold the line and see if i can shift the connection to Pune. I told her i would like to have it disconnected and if i need connection in pune, i would call Customer Care. But you hold the line without my need for it and you charged me for it. I last spoke to one of your colleagues from retention team and asked me to send revised bill statement through mail as i shifted to pune, which was never sent. As far as i remember, i paid my all dues. Please send my detail statement and i will discuss with any other employee of airtel who actually listen to me and give me answers i need. i have all the details of discussions i had with your CC. My Contact Mobile Number : [protected] I sent a mail to the id: [protected]@in.airtel.com and mail bounced back. please check if this is workinhg Regards

THIS IS TO INFORM YOU THAT OUR A/C NO.12791193 & 11695931 IN THE
NAME OF M.P.AGENCIES OUR BOTH ACCOUNT OUTSTANDING BALANCE
FOR JULY MONTH 236.20+821.46 TOTAL 1058.00 WE ARE DEPOSIT RS.1058.00
CHEQUE NO.001151 KOTAK MAHINDRA BANK PARRYS BRANCH. BUT YOU HAVE
ADJUSTEMENT ONLY ONE ACCOUNT SO WE ARE REQUESTED TO YOU PLEASE
ADJUSTEMENT OUR BOTH ACCOUNT KINDLY DO THE NEEDFULL.