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Updated: Apr 17, 2026
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S
Sumit Sharma
from Ahmedabad, Gujarat
Aug 20, 2013
Resolved
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Resolved

Hi this is Sumit, I am using Airtel connection for a long time now. I made a biggest mistake by activating voicemail service once. I realised later that I don't need the said service so I got it discontinued by using *321*673# On calling the above number and following the relevant instructions I got the message that the service has been stopped. Now the problem started whenever I disconnect any call the caller gets the following pre recorded message "You are not subscribed to the voice mail services to activate dial *321*671#" The above message is played for approximately 8 seconds and the call becomes chargeable for the caller despite the fact that I have disconnected the call. Further problem, I travelled to Germany in September 2012 and disconnected few calls and the Airtel charged me around 3000 rupees for voice mail services which I never used and have infact disconnected the same. After numerous interactions with the customer care (who by the way knows nothing at all) I had to pay the charges. I paid those charges on one condition that going foreword I should not face similar situation. I went to Germany again in May 2013 And these guys again levied similar charges. This time I was determined to get it right and after few complaints to customer care, when no outcome was provided I made a complaint to the appellate of Airtel. Those guys reversed the said charges. But Airtel instead of admitting to there inefficiencies mentioned adjustment as disputed. But till date the people who are calling me are paying call charges for the calls I disconnect without being subscribed to voice mail service. I have to be extra careful on roaming because I have Lost trust in Airtel and there billing system. I have made the complaint today as well and I am getting all the vague suggestions from customer care such as change your sim, some in customer care have suggested that I should change the phone. And so called customer WHOcares center of Airtel have sent me a message that's credit limit has been revised from 10000 inr to 2000 inr. I believe Airtel moto is if you can't solve customer problem then they should create such a situation for a customer that he is forced to leave the network. Now I am waiting for current month bill cycle to be over so that I can port my number to some other network. In case Airtel is listening my email address is [protected]@gmail.com and my number is [protected] Regards Sumit Sharma
Aug 9, 2021
Complaint marked as Resolved 
View replies

Airtel — voices message

Dear Concern,


This is to inform you that Im keep on getting voices message from [protected]
Plz deactive PRE RECORDED voicemessage calls to my mobile no is [protected]



Regards
suprajak
Reply
Namaste Mr. Sharma,

This is to inform you that your concern listed on 20 Aug. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Reply
Namaste Mr. Sharma,

We would like to inform you that your concern listed 20 August 2013 has been resolved. Should you have any queries please contact Airtel customer service at airtel.[protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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    D
    DEVJYOTI SAHA
    from Mumbai, Maharashtra
    Aug 20, 2013
    Resolved
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    Resolved

    Address: North 24 Parganas, West Bengal

    My name is Angshuman Biswas and my mother name is Rama Biswas. We both placed a complain against a Airtel agent. At 15th August, 2013 a Airtel agent (Name-Prasanto, Mobile Number-[protected]) was collected my mother's (Rama Biswas) Documents (one copy of Votar ID card Xerox, one copy of PAN card Xerox and one Passport size photo) from my home 18/12 West Rabindranagar, P.O. Rabindranagar, Kolkata-700065 at 1.30 pm. But next day (16th August, 2013) he called to my son (Angshuman Biswas) and told me that he wetend all the documents given by me. Then I (Angshuman Biswas) ask him please given my mother's (Rama Biswas) all the wetend documents. Till now he was not given my mother's (Rama Biswas) all the documents. Then I (Angshuman Biswas) called to the Prasanto's higher authority (Mobile Number-[protected]) and I told him all the matter. But he behaves same as Prasanto. Then he sent his agent at Sunday (18/08/2013) at 4.30 pm to collect my (Angshuman Biswas) documents. I provide him my (Angshuman Biswas) documents (one copy of Votar ID card Xerox, one Passport size photo). Then agent head (Mobile Number-[protected]) told me that my connection was under process. Till now this connection was not activated. Now we (Rama Biswas and Angshuman Biswas) both think that both of them are fraud. So please accept our (Rama Biswas and Angshuman Biswas) complain against them (Prasanto-[protected], and Agent Head-[protected]) show that they (Prasanto-[protected], and Agent Head-[protected]) will not miss use our (Rama Biswas and Angshuman Biswas) documents in future. And took necessary action against them (Prasanto-[protected], and Agent Head-[protected]) that they will not cheat any another person in future. Airtel is a very fraud service provider. They have many fraud agencies.
    Aug 14, 2020
    Complaint marked as Resolved 
    View replies

    AirTel — about starting of service

    i have changed my mobile service provider from bsnl to airtel.my bsnl sim is deactivated last night[protected],but my sim of airtel is still not activated .i have talked to customer care also,but they are not giving me any response...my mobile no. is [protected]
    Reply

    Airtel — Airtel says Fraud Passport

    Dear Sir/Madam,

    This is in reference to my connection with Airtel, whose number is [protected]. I submitted my Passport as the ID proof and address proof. After a month they suspended my services saying that my passport is a fraud document and asked me to resubmit the same. When I went to the airtel center and showed my original passport and tried to submit the photocopy again, they still say that your passport is a fraud document. I do not understand following points:
    1. If at all it is afraud document how can I travel to 5-6 different countries regularly in last 9 years.
    2. How can airtel refuse to take a document issued by government of india, on what grounds they can refuse.

    I request you to please see into this complaint.

    Thanks and regards
    Vinay
    Reply

    complain — fraud

    hello sir,
    i have deposited 325rs to the following details
    a/c [protected]
    name -karthikeyan v
    bank branch- tiruchegode
    a/c type saving
    pls help me for me 325rs is very much pls help me please sir
    i am from bagru jaipur i have submited money from sbi bagru
    Reply
    Namaste Ms. Saha,

    This is to inform you that your concern listed on 20 Aug. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    Airtel.[protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Reply
    Namaste Ms. Saha,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel.[protected]@in.airtel.com.

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Reply
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      V
      vmlkumar23
      from Delhi, Delhi
      Aug 20, 2013
      Resolved
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      Resolved

      Hello I was a airtel broadband user having landline number [protected]. I have regularly paid the bill amount but in the month of february my bill status was not updated and i had to pay 1500 extra. Again i have paid Rs 2400 on 5/8/2013 and my bill status is still not updated.I have talked customer care and mail on the helpline website but all my efforts go in vain. I have a receipt of the last bill paid and the airtel is not taking any action. please provide me solution. thanks.
      Aug 14, 2020
      Complaint marked as Resolved 
      View replies
      Namaste Mr. Kumar,

      This is to inform you that your concern listed on 20 Aug. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

      Regards
      Sandeep Kumar
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      airtel.[protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      Reply
      Namaste Mr. Kumar,

      Further to our discussion dated 20 Aug. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

      We assure you that we are committed to resolving the issue to your satisfaction.

      For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

      Regards
      Saurav Ahlawat
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      Airtel.[protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      Reply
      Namaste Mr. Kumar,

      We would like to inform you that your concern listed 20 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

      Regards
      Saurav Ahlawat
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      airtel.[protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      Reply
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        K
        kalyan_cc
        Aug 20, 2013
        Resolved
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        Resolved

        This is regarding my landline number mentioned in the subject email. I am holding this airtel landline connection for the last 2 years. 1. As I was moving to a new place called up airtel customer service on 8th Dec 2012 for feasilibity check at new address. 2. Feasibility failed, requested for cancellation on 23 Dec12 with Rep Vijaya (confirmed by Ravindra). 3. My account was expected to be cancelled on 30th Dec 12. 4. Called up on 16 January 2013 to check the status, (Ticket #[protected], Spoke to Ravindra, he said account is still active and it was not cancelled. After a discussion he put it for cancellation and ensured my bill will be generated only till 30th of Dec. 5. I received a bill till 16th of Jan, which is incorrect. 6. Called up on 19th Feb at 12:15 PM and spoke to Rep Ashok and his Mgr Anil Kumar. (Ticket #[protected] he gave a resolution time of 22 Feb: 9:57 AM. 7. Nothing came back to me 8. Issue was explained and I was told it will be taken to the settlement group. 9. Got a call from Airtel. He acknowledged about the discrepancy in the bill and said within 48 hours it will be resolved.He called from [protected]. When asked for conversation # he gave 36990214. 10. Today got a call from Delhi saying they are filing a case against me for non payment of bill. Until and unless the bill gets settled I will not be able to pay. I was aware of worst AIRTEL cusomte service, but got a firsthand experience of it. I am really sick of AIRTEL now. Planning to have my rest of connections migrated to other providers.
        Aug 9, 2021
        Complaint marked as Resolved 
        View replies
        Namaste Kalyan,

        This is to inform you that your concern listed on 20 August 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

        For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com.

        Regards
        Rakesh Kumar
        airtelpresence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        Reply
        Namaste Kalyan,

        We would like to inform you that your concern listed 20 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

        Regards
        Saurav Ahlawat
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        airtel.[protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        Reply
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          N
          neeraj1984
          from Mumbai, Maharashtra
          Aug 20, 2013
          Resolved
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          Resolved

          Hi, This is neeraj sharma. I am a Airtel postpaid customer. I contacted Airtel customer care on 20th Aug, 2013 regarding revised tarriff plan. I spoke to 3 care representative and all of them disconnected my call. The first person i spoke to was Chandani, the 2nd person was Khushbo and the last person was sandeep. I just wanted to know that being such a renouned company this is how you treat ur customers. I am very disappointed with such behaviour. I am getting rid of this post paid connection very soon. Where there is no VALUE for ur CUSTOMERS, there wont be any customers. AIRTEL customer Service SUCKS. Call me i[censored] have any value for ur customer on [protected].
          Aug 7, 2021
          Complaint marked as Resolved 
          View replies
          Namaste Neeraj,

          This is to inform you that your concern listed on 20 August 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

          For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com.

          Regards
          Rakesh Kumar
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          Reply
          Namaste Neeraj,

          Further to our discussion dated 20 August 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

          We assure you that we are committed to resolving the issue to your satisfaction.

          For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

          Regards
          Rakesh Kumar
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          Reply
          Namaste Neeraj,

          We would like to inform you that your concern listed 20 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

          Regards
          Saurav Ahlawat
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          airtel.[protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          Reply
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            S
            satishsuthar
            from Chennai, Tamil Nadu
            Aug 19, 2013
            Resolved
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            Resolved

            We are using Airtel DTH for 3-4 years and keep updating the instrument with time. This time we made a request for replacement on 6-Aug-2013 and paid 750/- instantly and 125/- for installation too. Now we are following with them multiple times everyday to get the device. They haven't given a single positive reply. It looks like Bharati Airtel is cheating and cashing on its good reputation. Though they have earned everything but respect. They can't honor their own loyal consumers and interact just to collect money. They leave consumer helpless and become so unreasonable at times when asked for the delivery of services they have charged. I have a strong complaint against them as they are not behaving in proper business ethics and being so insensitive towards the agony of costumers. My Airtel Setup Box [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            View replies

            Airtel DTH — LATE DELIVERY OF COURIER

            THIS IS TO INFORM U THAT MY COURIER THAT SHOULD BE RECIEVED ON 6th OCTOBER 2009 FROM SPECTRAMIND MARKETING PVT.LTD. OF DOCKET NO.20384 IS NOT BEING DELIEVERED FROM YOUR REGIONAL OFFICE PAHARGANJ ,SO I WANT TO KNOW WHEN IT WILL BE DELIEVERED AND PLEASE LOOK TOWARDS THE REASON BEHIND IT AS SOOS AS POSSIBLE
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              A
              ameenulla0007
              from Chennai, Tamil Nadu
              Aug 19, 2013
              Resolved
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              Resolved

              Hi, myself mohammed ameenulla, not a hectic one but the attentiveness is important from executives who attend calls.. I tried calling to customer support executive today(19-august-2013) for the deactivation of internet package. But the executives ignored my calls thrice after knowing my request of deactivation. After third attempt i was not able to call back them. Further, there was no response from them. Hence, i request your committee, to select the attentive candidates as executives, or the present ones may spoil your brand image, whatever airtel created till today.. Thanks and regards Mohammed ameenulla
              Aug 9, 2021
              Complaint marked as Resolved 
              View replies

              AirTel — about internet

              I am bhim sain. my mobile no [protected]. internet not work properly.plz solve this problem
              Reply
              I Jitender Kumar Kukreja, consumer of Airtel IP TV connection and the Number of my land line phone is[protected] and i am totally disagree with the billing system of the Airtel company due to they have charged DSL Charges every month and i don'nt have any service of their Anti virus. In every month we have called to the customer care they assured us that charges will not include next time in your bill but is repeatedly every time.
              You are requested to go through the matter personally, so that the same will not happen next time.
              Reply
              I have purcase a new phone & there is facebook for 12 months free & 500MB of 3g data free for 1 month my mobile no is [protected] & IMEI no is [protected] can u please do it for me .CLAYTON PEREIRA
              Reply
              Namaste Mr. Ameenulla,

              This is to inform you that your concern listed on 19 Aug. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

              We assure you that we are committed to resolving the issue to your satisfaction

              Regards
              Sandeep Kumar
              Airtel Presence (Airtel Customer Service Team)
              Bharti Airtel Ltd
              Airtel.[protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
              Reply
              Namaste Mr. Ameenulla,

              We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel.[protected]@in.airtel.com

              We assure you that we are committed to resolving the issue to your satisfaction.

              Regards
              Saurav Ahlawat
              Airtel Presence (Airtel Customer Service Team)
              Bharti Airtel Ltd
              airtel.[protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                M
                monoj83
                from Mumbai, Maharashtra
                Aug 19, 2013
                Resolved
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                Resolved

                I have applied for postpaid to prepaid conversion for my mobile number on 31st July,2013. Till it's pending. I visited two times to saltlake citycenter airtel store in kolkata. But no action was taken. Then I complained so many times to airtel customer care by email. But still it's pending. I haven't expected this type of harassment from airtel. Because I am using another airtel no for a long time and also I am using airtel DTH. But now I have decided that I'll go for MNP to vodafone. I have submitted the required documents also.
                Aug 14, 2020
                Complaint marked as Resolved 
                View replies
                Namaste Mr. Dutta,

                This is to inform you that your concern listed on 19 Aug. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

                We assure you that we are committed to resolving the issue to your satisfaction

                Regards
                Sandeep Kumar
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                Airtel.[protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                Reply
                Namaste Mr. Dutta,

                We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel.[protected]@in.airtel.com

                We assure you that we are committed to resolving the issue to your satisfaction.

                Regards
                Saurav Ahlawat
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                airtel.[protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                Reply
                I am Dilip Sen apply to convert my mobile no-[protected] from prepaid to post paid on 06.09.2013 by Airtel store at city center - I, salt lake, Kolkata. But till today it is pending. I call them several time but they are not entertain me properly. I think this is happening with customer due to
                miss management & callousness of Customer Service Team. I am a user of Airtel DTH & two nos. mobile set but I am totally upset with this type of customer service.
                Reply
                My mobile no is [protected] and email id is monoj.[protected]@gmail.com. I contacted so many times (by email to [protected]@airtel.in) but no action was taken. I have submitted all the documents (voter id and photo) to airtel store citycenetr and also I emailed the softcopy of those but till it's pending. I contacted with the customer care executive of saltlake city center airtel store kolktata so many times. His name is Mr. Suman Chakroborty.
                Reply
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                  P
                  P.Manickavasagam
                  from Thiruvananthapuram, Kerala
                  Aug 19, 2013
                  Resolved
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                  I have paid Rs.200/- for my account number id [protected] through dealer mobile number [protected] under transaction id 37093188
                  on 26th july 2013. But before the stipulated period of one month time i.e. up to 25th August 2013 But i am receiving a message that my id no
                  expires today i.e. 19th august and ask me to recharge immediately for continuous services by paying the amount. Please clarify over phone or
                  through email why the service provider stops the service before the stipulated time of one month.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  View replies
                  Namaste Mr. Manickavasagam,

                  This is to inform you that your concern listed on 19 Aug. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                  For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                  Regards
                  Sandeep Kumar
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  airtel.[protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
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                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  Reply
                  Namaste Mr. Manickavasagam,

                  We would like to inform you that your concern listed 19 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

                  Regards
                  Saurav Ahlawat
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  airtel.[protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                    S
                    subinalex
                    Aug 19, 2013
                    Resolved
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                    Resolved

                    I am an Airtel Postpaid Customer(275 plan).For the months of July and August ,i took mobile internet plans of Rs.125 and Rs.150 respectively.However,i have been charged Rs.7254.91 as the bill dated[protected].On speaking with customer care executives,i have been informed that the plan of Rs.150 which i took on August 1 wasn't accounted for my data usage.


                    When i took the Rs.150 plan,i was not intimated about the non-accounting of data usage (of the plan Rs.150-500 MB 2g & 500 MB-3g plan) in the running billing cycle.The lack of clarity provided in your data plan have caused charging unfair bill on me.

                    I feel cheated by the billing which was based on lack of clarity provided to me.Airtel is infact tricking its customer and exploiting money.
                    Can you guys please help out.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    View replies

                    Airtel Postpaid — Bills never ever received 2004 onwards

                    For a very long period,no bills received. Contacting the responsible person is impossible either on e mail or on phone Their SMS and reminders when the due date is close/approaching work super fine.
                    My number is [protected]
                    Reply
                    Namaste Subinalex,

                    This is to inform you that your concern listed on 19 Aug. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

                    We assure you that we are committed to resolving the issue to your satisfaction

                    Regards
                    Sandeep Kumar
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    Airtel.[protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    Reply
                    Namaste (Subinalex),

                    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel.[protected]@in.airtel.com

                    We assure you that we are committed to resolving the issue to your satisfaction.

                    Regards
                    Saurav Ahlawat
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    airtel.[protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    Reply
                    This is in regard to My postpaid Number: [protected]

                    I was in the Plan CUG 298 which offered me 400 MB free data per month.
                    Last month I received a bill of amount 2271.09/- Dated 21-Sep-2013 . After calling the customer care for several times regarding the clarification of the Bill regarding the Data, as there was no response, I told that I will not pay the bill till Airtel gives me the explanation.

                    What happened actually was one day I sent a mail with 15 mb attachments. But as Airtel has capped the size at 10 MB I could not send the mail and more over Data has been consumed over the entire night and nearly 700 MB was consumed for one mail. Now they are saying that they could not waiver the Amount. Why should I pay 1800/- for one mail and that is because of Airtel's Mistake. I tried to explain the situation every time I call and they just don't care.

                    As I moved to another location I disconnected the Number. So I also gave a alternate number but they did not even call on that and sent a mail saying as they could not reach me (Obviously because Airtel disconnected the number) they will proceed legally.
                    Even after all this I called the Customer care giving my alternate number again but again to listen to all sorrys but no help.

                    Please help me resolve this issue. Also they already have Rs.500/- as my Advance I gave before getting the connection. I am willing to pay 200 or 300 additional to the 500 advance I paid if needed.
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                      A
                      arunhegden
                      from Delhi, Delhi
                      Aug 19, 2013
                      Resolved
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                      Resolved

                      Deduction of main balance even when 3G data pack is active

                      Address: Mysore, Karnataka

                      Hi sir,

                      I have been using my airtel number [protected] (pre-paid) for the past 2.2 years. Recently I used their 3G recharge of Rs.103 which gives 300Mb data balance for 30 days. Since then i have been experiencing loss in main data balance frequently, as it would give me a msg " you have been charged Rs.X.XX from your a/c". The loss value depends upon my browsing session. Since then i had to do top-up recharges often,...
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                      H
                      harry_308
                      from Hyderabad, Telangana
                      Aug 19, 2013
                      Resolved
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                      Resolved

                      AT -AIRINF
                      i got a message "thanks for downloading value pack from Airtel. you have been chargerd Rs 99 " i dint activated any value packs..how can it b activated without customers permision just ny clicking the weblink? im using Airtel ([protected]).please deactivate the vale pack n refund my money.

                      Regards,
                      harish kumar
                      [protected]
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      View replies
                      Namaste Mr. Kumar,

                      This is to inform you that your concern listed on 19 August 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                      For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com.

                      Regards
                      Rakesh Kumar
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                      Reply
                      Namaste Mr. Kumar,

                      We would like to inform you that your concern listed 19 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

                      Regards
                      Saurav Ahlawat
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      airtel.[protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                        M
                        manovriti
                        from Delhi, Delhi
                        Aug 19, 2013
                        Resolved
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                        Resolved

                        someone is calling me continuously from 2 days. i dont know even their language , they are using short of abusive words.
                        the numbers are [protected] , [protected]. Please help me with this. when i checked on mobile locators they are probably from bihar/ jharkhand.
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        View replies
                        Namaste Manovriti,

                        You can use our call manager service to manage such unwanted calls and you may also report this to law enforcement authorities.
                        Please refer this link - https://www.airtel.in/airtellive/service/ACM for more details about call manager service.

                        Regards
                        Rakesh Kumar
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        airtel.[protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                          G
                          gm4jacob
                          Aug 19, 2013
                          Resolved
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                          Resolved

                          I recharged for 28 (Airtel 3g pack) in airtel website on 16th of Aug. It failed and money was deducted. When i called customer care they said it will be credited back to the account in 4 days.
                          I thought the problem was temporary and i recharged for 28 again on 19th of august. It failed again. I thought the issue was only with 28 pack and since i was very much out of balance, I recharged for full talktime 200 and it still failed.
                          I got one genuine question for airtel.

                          WHY THE HELL YOU MAINTAIN AN ONLINE RECHARGING WEBSITE WHEN ITS SOLE PURPOSE IS TO STEAL MONEY ?

                          Below are the transaction ids for which money was deducted.
                          727703 - INR 28
                          117396 - INR 28
                          117825 - INR 200

                          A total of Rs. 256 has to be credited back to my account. Better do it asap you thieves. I'm already frustrated to the core and dont test my patience.

                          WHY THE HECK DO YOU DISPLAY MAKE ANOTHER TRANSACTION BUTTON IN THE FAILED TRANSACTION PAGE ? To steal more and more money ?

                          Such a pathetic and unreliable network you are.
                          It was with so much urgency i tried to activate the 3g pack and it failed pathetically. I ran out of balance and wanted to desperately recharge my account and it failed.

                          Keep money first and customers next and thats how you guys grow up in this corrupted country. Money minded creeps.
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            G
                            gm4jacob
                            Aug 19, 2013
                            Resolved
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                            Resolved

                            I recharged online for activating 3G on my phone on 16th Aug 2013. The amount got deducted and Transaction failed.
                            I was informed that i will get my refund in 4 days.
                            I thought there was some technical issues at that time so i tried recharging for 28 on 19th Aug, but it still failed deducting money from my account.
                            Ok i still thought that recharging for 28 was the problem and i tried recharging for 200 full talktime. It still failed with error.
                            I just have a genuine question to Airtel.

                            WHY THE HECK DO YOU HAVE AN ONLINE RECHARGING WEBSITE WHEN ITS SOLE PURPOSE IS JUST TO STEAL MONEY ???

                            A total of 256 Rupees has been deducted in my ICICI account and the screenshots have been attached. You better credit back my money you theives.

                            WHY THE HELL DO YOU HAVE THE MAKE ANOTHER TRANSACTION BUTTON IN THE TRANSACTION FAILED PAGE ?? To steal more money ???

                            Below are the transaction IDs under which money was deducted:

                            727703 - INR28
                            117396 - INR28
                            117825 - INR200

                            I want the money asap. With so much urgency i wanted to activate internet and it was a failure. I was so much out of balance to make important calls and i tried to recharge and it was a failure. When you people are just not fit to maintain a proper website why advertise it. Such an unreliable network you are. Worthless creeps.
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              K
                              k shivaram alva
                              from Puducherry, Puducherry
                              Aug 19, 2013
                              Resolved
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                              Address: Pondicherry, Puducherry

                              dear sir,
                              we regret to inform you that for the last few days,we are harassed by a sms daily informing us "ringtone dhamaka renewed charge rs.3. we have not asked for any renewal or new ringtone. that too daily sms has disturbing us.PLEASE SEE THAT customers are not harassed like this
                              thanking you and looking forward to your immediate action -shivaram alva
                              contacting your cell through is a cumbersome proceedure and i failed many try.
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                T
                                taarti71
                                from Chandigarh, Chandigarh
                                Aug 18, 2013
                                Resolved
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                                Address: Amritsar, Punjab

                                i have made a online recharge to my no [protected] on 15 august at 7pmwth 200 rs . next day my whole amount was deducted. when inquir yours co.executve told me that it is becouse of data usage.for your knd notice have Wi-Fi n my home and offce both . I have another prepaid connection of aircel for data usage n my moble. and your company s dong this agan and again .As i am a old coustmer of artel it is very painful .when again i connect to your executve he disconnected my phone.kindly refund my money .as it is not becouse of data usage.i am very disapponted becouse it is happenng again and again
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                View replies
                                Namaste (taarti71),

                                We would like to inform you that your concern listed 18 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

                                Regards
                                Saurav Ahlawat
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                airtel.[protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
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                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                  R
                                  Rajiv Jain1
                                  from Gurgaon, Haryana
                                  Aug 18, 2013
                                  Resolved
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                                  Resolved

                                  I am facing problem from Airtel Broadband. I called to Just dial and recieved call from the Sai Broadband service ROhini. RAM SUSHIL([protected]) visited to my home and took all the documents and payment from me on dated 14th Aug 2013 and commitment done till 16th morning your broadband service will be activated but till now(18th Aug 2013) the service is not activated no one came to install the braodband service and when i am calling to the sai braodband and the sales executive then they are behaving bad and not providing me the the service and making me fool..........
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  View replies

                                  Airtel Broadband — Broadband Activation

                                  Hi,

                                  Airtel Broadband (at LUCKNOW) is delaying the re-activation of my existing Broadband connection for quite sometime. They want to charge once again of modem and other stuff which they have not asked me for at the time of de-activation. I have done temporary deactivation for 3 months as I was not in town and now in reactivating the same they are delaying it and not doing the needful in timely manner. Kindly call me on 0091-[protected] to get the full details.

                                  Regards,
                                  Triloki Nath Mehrotra
                                  [protected]@rediffmail.com
                                  Reply

                                  AirTel — Reactivation Of BroadBand

                                  Hi My Name Is Jasbir Kalra
                                  My Number Is[protected]
                                  Mobile No is +91-[protected], [protected]
                                  On 8/1/2012 we have given a request for disconnection of broadband, but they have also disconnected the our voice call( Permanent Disconnect ) .
                                  This is the request number given by them[protected].

                                  1. 2nd Complaint on Date 29/01/2012 for Reactivation of Broadband
                                  Request No. 10965118
                                  2. 3rd Complaint on 07/02/2012
                                  Request No.[protected]
                                  3. 4th Complaint on 09/02/2012
                                  Request No.[protected]

                                  No action have been taken by them

                                  please take action as soon as possible
                                  Reply
                                  Namaste Mr. Jain,

                                  This is to inform you that your concern listed on 18 August 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at airtel.[protected]@in.airtel.com

                                  We assure you that we are committed to resolving the issue to your satisfaction

                                  Regards
                                  Saurav Ahlawat
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  Airtel.[protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                  Reply
                                  Namaste Mr. Jain,

                                  We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel.[protected]@in.airtel.com.

                                  We assure you that we are committed to resolving the issue to your satisfaction.

                                  Regards
                                  Rakesh Kumar
                                  airtelpresence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                    A
                                    ALLAHBAKASH1
                                    Aug 17, 2013
                                    Resolved
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                                    Resolved

                                    I use airtel sim and nokia 122 set. Since 8 to 10days java script hasbeen disabled . When contacted the airtel and nokia i got irresponsible ans nokia support even didnt ans. Dun to this i am unable to use my website. Iam facing cosequences. Pl take urgent action
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    View replies
                                    Namaste (ALLAHBAKASH1),

                                    This is to inform you that your concern listed on 17 August 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at airtel.[protected]@in.airtel.com

                                    We assure you that we are committed to resolving the issue to your satisfaction

                                    Regards
                                    Saurav Ahlawat
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    Airtel.[protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                    Reply
                                    Hi,

                                    Please get in touch with your service provider.

                                    Thanks,
                                    Nokia India Team.

                                    We would like to inform you that we are changing out contact email address to [protected]@nokia.com. Would request you to please write to us at [protected]@nokia.com going forward.

                                    Locating a Nokia Care Centre (NCC) is very Easy !
                                    SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
                                    Reply
                                    Namaste (ALLAHBAKASH1),

                                    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                                    We assure you that we are committed to resolving the issue to your satisfaction.

                                    Regards
                                    Rakesh Kumar
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                      A
                                      AJAY2013
                                      Aug 17, 2013
                                      Resolved
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                                      Resolved

                                      Website: www.consumercomplaints.in/?search=AIRTEL-POSTPAID

                                      I requested disconnection and termination of my Airtel Postpaid connection, [protected], on March 10th, 2013 (nodalofficer.[protected]@in.airtel.com; [protected]@in.airtel.com; appellate.[protected]@in.airtel.com). I still have not received the refund of my security deposit despite several requests. All I get are excuses and the same template emails from who does not know what to do or is unwilling to sort the problem out.
                                      I have now instructed a firm of lawyers to chase this and the bill to Airtel will include their costs.
                                      I recommend that each and every one of you do the same and then let's see how quickly Airtel pays up or rectifies problems where you are owed money.
                                      Don't let these bunch of thieves get away with it.
                                      Also, warn each and every one of your friends and relatives to stay well away from these bunch of crooks. I have and this has resulted in 5 terminations/migrations and 8 people not signing up with them who were considering it. Hit them where it hurts!
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                      I had applied for cancellation of my postpaid connection having number [protected] on[protected] and hence for refund of security deposit Rs. 500/-.

                                      Till now, I have contacted customer care several times, but the response is very negative even from the area sales manager, Kolkata (Ms. Preeti). If this continues, I will be forced to initiate legal action against the company.

                                      This mail may be treated as the last communication from my side before starting the legal proceeding.
                                      Reply
                                      I had applied for cancellation of my postpaid connection having number [protected] on[protected] and hence for refund of security deposit Rs. 500/-.

                                      Till now, I have contacted customer care several times, but the response is very negative even from the area sales manager, Kolkata (Ms. Preeti). If this continues, I will be forced to initiate legal action against the company.

                                      This mail may be treated as the last communication from my side before starting the legal proceeding.
                                      Reply
                                      To
                                      The Airtel India Ltd

                                      I had applying for cancellation of my postpaid connection having number

                                      1) [protected]
                                      2) [protected]
                                      3) [protected]
                                      4) [protected]
                                      5) [protected]

                                      so please cancel the above mentioned numbers as early as possible

                                      Till now, I have contacted customer care several times, but there is no response for this complaint

                                      so please take a necessary action against this complaint

                                      This mail may be treated as the last communication from my side before starting the legal proceeding.

                                      For M/S IVRCL Infrastructurses & Projects Limited,

                                      T.Reddy Vara Prasad
                                      (Asst.H.R.Admin)
                                      M.No:[protected]
                                      Reply
                                      DATE : 05.12.08

                                      DEAR SIR,

                                      I HAVE BEEN PROMISED FREE SURFING BY AIRTEL, IF I BUY 2 SIM CARDS. SO I GAVE 2 CHQS AND COPIES OF ALL RELEVENT DOCUMENTS. LATER ON WHEN I MADE A FOLLOW UP WITH THE AIRTEL I HAVE BEEN TOLD THAT THERE IS NO FREE SURFING.

                                      SO I TOLD AIRTEL THAT I AM NOT INTERESTED IN THEIR SIM CARDS SINCE THEY DO NOT KEEP THEIR WORDS.

                                      I TRIED TO CONTACT THE PERSON WHO REPRESENTED THE COMPANY BUT HE IS NOT AVAILABLE. BUT NOW COMPANY STARTED BILLING EVEN I AM NOT USING THEIR SIM CARDS.
                                      DETAILS OF THEIR BILL IS GIVEN BELOW :

                                      AIRTEL NUMBER SHOWN IN THE BILL :- [protected]
                                      ACCOUNT NO.[protected]
                                      BILL NUMBER:[protected]
                                      BILL DATE :-06 NOV 2008
                                      BILL PERIOD:-05.10.08 TO 04.11.08

                                      PLEASE HELP ME TO GET BACK MY PAYMENTS MADE TO THEM.
                                      I PAID THEM RS.599 AND RS.99 VIDE 2 CHEQUES

                                      THANKS

                                      YOURS FAITHFULLY,
                                      RAMESH KAMATH

                                      PLEASE HELP ME
                                      Reply

                                      Airtel Postpaid mobile service. — Payment refund issue.

                                      Dear Sir,
                                      I'am Amitabh Maity using Airtel postpaid number-[protected].Issue is about my
                                      dec2008 bill issue which was paid cash, But according to airtel they say that your
                                      amount Rs424 was reversed on 6th March2009 in my citi bank cred card account
                                      without any information, Now i've confirmed and checked this with citi bank no
                                      such payment was recieved till date.Few day's ago my outgoing was barred for few
                                      hour's.Right now i have no due's with airtel still they are troubling by sending SMS
                                      of pay your mobile bill of Rs424.
                                      This is way i'm being harresed by Airtel postpaid.

                                      Regards
                                      Amitabh Maity
                                      [protected]
                                      Reply
                                      I was looking for a wifi connection and with the recommendation of someone i chose AIRTEL.
                                      A representative of AIRTEL Mr Mangal - [protected] came to my place on 16th Dec 2009 to fulfill my requirements and after checking all the lines and everything I was told that I will be easily getting a connection within a week.
                                      He took ADVANCE OF RS 1000 cash from me- RS 500 for the modem and RS 500 the installation charges.
                                      But as expected there was no response from this person instead I contacted him. Then he told that already there is congestion in my area and the required connection would NOT be possible.
                                      And I was told that the refund of Rs 1000 will be done in 45 days.There was no response from any of the representatives and that person was and still is out of contact.
                                      After more than 45 days I received a REFUND Cheque from AIRTEL. And to my surprise the Cheque was of only Rs 100 instead of Rs 1000.
                                      And now there is none to listen to our cpmplaints and I have no idea as to why Rs 900 have been deducted.
                                      I want an answer soon else my next step would be to approach CONSUMER COURT. I do not care about how much money and time of mine will be wasted .
                                      Form Number: 2010769
                                      Reply

                                      AirTel — Airtel Post Paid Refund

                                      My Account Number is[protected]if required i can provide mobile number), I was migreted from post paid plan to prepaid in November, 2009. That time there was refund amount of Rs. 500/-. I have communicated so many times regarding this but no was taking request for Refund (always got response to contact postpaid department). And it was communicated to me that cheque will be delivered after 45days but when after 45days.. no one know... do i need to wait for years/decades/centuries?

                                      Please do the needful
                                      Reply

                                      Airtel — regarding 9940191402

                                      it is my humble request to you that i need the person detail for the above number.
                                      atleast i'd like to know the sim connection is falling under which type eiher it is a post paid or prepaid and also under which area control now it activating
                                      Reply
                                      I had change my postpaid airtel No. [protected] connection to a prepaid on 24/9/2009. and i request to refund my deposit amount. i had given several reminders & complaints , but there is no response & still i am waiting for my refund cheque after 5 months. it seems airtel is not bother to refund the amount.
                                      For u r kind reference Complaint No. 29994213 dt. 17/12/2009 / 30323207 dt. 7/1/2010 / [protected] dt.25/1/2010 & Today i.e. 2/3/2010 i had spoken to ur customer service centre but they disconnect the line without completing the grievancies. hope u will look into this matter urgently & on priority.
                                      Thanks.
                                      Reply

                                      Airtel Post Paid — NOT REFUND DEPOSIT

                                      MY AIRTEL POSTPAID NO [protected], IAM CLOSE THA PSTPAID, AFTER 6 MOTHS MY DEPOSIT NOT REFUND, PLEASE REFUND, THANK YOU
                                      Reply

                                      pr refund — refund

                                      dear taem
                                      iwas working with I SOLUTIONS A SISTER CONCERN OF ICICI BANK i resigned from the organisation in feb 2008 since then i have been trying to get my pf refunded but the office people are not responding on mails as well obn phone as i am not aware that how it will be prossed and how can i settle the cvlaim
                                      kindly help me so that i can have my claim settled

                                      regards
                                      bharat
                                      Reply

                                      Airtel Postpaid — Non refund of international roaming activation security deposit

                                      I activated intl roaming on my postpaid airtel mobile number([protected]) on nov-09 and deactivated it on dec-09.Assurance was given to refund the security deposit of Rs 6000.00 latest by 18th Feb.After numerous calls to the customer care the money has not still been refunded.
                                      Reply

                                      Airtel Postpaid — Refund my money

                                      I have migrated my airtel post paid connection to prepaid. But such a big organisation doesnt have courtesy to refund my deposit amount. not even bothered to call and informing me. Please return my deposit amount. I am in dark. please help me to get my money back.
                                      Reply

                                      AirTel — did not refund of deposit

                                      Sir,

                                      I, harsha had chaneged my Airtel postpaid connection to airtel prepaid (Mobile no. [protected]) 1/10/2009 And I had a security deposit of Rs. 500. But I did not get this security deposit. I go to postpaid outlet compailent & he compalent to ‘Airtel Customer Care’ and lodge complaint many times but still it did not worked.

                                      Now I am seeking your help to get my money back.

                                      Regards,
                                      harsha
                                      [protected]
                                      Reply
                                      Dear Sir/Madam,

                                      Please be informed that i have not yet received cheque of Rs. 500/-.

                                      Please do the needful.

                                      Regards,
                                      Vinod
                                      Reply

                                      airtel postpaid services — refund of deposit

                                      Hello Everyone:

                                      I paid a deposit for international roaming in Feb. 2009 for my parents who were travelling abroad. Amount Rs. 4500. After they returned, asked for a refund of the amount. Nothing up until now.

                                      Have been complaining about poor connectivity at my residence. Not been resolved since ages. I get a SMS that the matter has been resolved. I should be the one to make this statement. But, the irony is that they send it.

                                      I had to go abroad during the last week ofFfeb. 2010. Paid a refundable deposit of Rs. 4500. The services were not activated. Came back and sent a complaint. They are still investigating.When the matter will be sorted out is anybody's guess.

                                      Last month a I sent several sms's to my friends in Mysore and Bangalore. I was charged rs. 5 per sms. Somehow the number had got prefixed with 0044 (UK code) and they claim that it was a international sms. Now, being a so called mobile services company they do not seem to understand that you cannot send a international sms by prefixing 0044 to a local mobile number.

                                      The list goes on.

                                      I am just waiting for mobile number portability to be introduced. I am sure many many others are also waiting for this.
                                      Reply

                                      AirTel — Refund

                                      They charged me excess and to continue my connection i have paid the excess amount. On sebquent enquiry i found that i ma entitle for refund of Rs.2800/-. It slmost 1 month , still i have not received any refud. they have not given me anything in writting. i have only payment proof. My complaint ref No.with customer car of Airtel is F[protected]. They told me that it will take another 2 months.

                                      Pl help me to speed up the refund.

                                      I . C Panchal
                                      Reply

                                      AirTel — Non refund of Deposit

                                      I disconnected my mobile no. [protected] (Airtel) after paying all dues in June 2009. I am yet to receive the deposit of Rs. 300 even after close to 11 months. I have provided all documentation pertaining to my new address and even given my bank account number since they promised to credit my account. I have escalated to their call centre, personally went to their office and inspite of several commitments am yet to receive the refund.
                                      Reply

                                      AirTel — Refund not received from airtel

                                      I had subscribed to airtel services for a period of 2 yrs in gurgoan from july 2008 to july 2010.
                                      They asked me for a Deposit of Rs 2000/- to activate my ISD services.
                                      They do not activate ISD services unless the deposit has been paid.
                                      In August 2008, My ISD services were activated after a payment of Rs 2000 by me.
                                      I used these services till july 2010, on discontinuing the number in july 2010, when i asked for a refund of my deposit, thier system, shows no such record, i visited them several times, gave them all possible data. But still they refuse to have received this payment and have not refunded it to me.

                                      As a rule airtel never activates ISD services unless the deposit is made, yet they refuse to acknowledge that i made the deposit and pay it back to me.

                                      I have never defaulted on my payment and paid a last settlement of Rs 800 when only Rs 500 was asked, to cover my unbilled amount. Yet i am not getting my money back.
                                      Reply

                                      Airtel — sudden termination of Postpaid connection

                                      I was using the Delhi circle mobile no. [protected], which is a post-paid connection. Suddenly on 3rd of Sep, 2010, my connection was terminated. When inquired from Customer Care, i was told that it was done on the orders of NDNC (National Do-Not Call Council) since I was using this no. for sending promotional messages related to my business.

                                      Now, following are my justifications against the action taken by you:

                                      1. This no. is a 10 year old postpaid no., with no default ever made (either in bill payment or in misuse)
                                      2. It is a Corporate connection in name of GUPTA BROTHERS where I am presently working.
                                      3. If you could check your records, there has never been any promotional use of this no., neither for any calls nor for any SMSes.
                                      4. The no. was suddenly terminated without any warning, that led to serious after-affects on my work / company’s business.
                                      5. Repetitive complaints made to Customer care / 121 could not serve the purpose as they had no idea how to rectify this termination.
                                      6. As per the formal process, my Corporate Manager had sent mail (3 days hence the termination) to airtel by his official ID, that exists no where in your records.

                                      As a legal step, I am writing this as a last warning being issued to Airtel (15 days hence the termination), after which a LEGAL NOTICE shall be sent, against which my company is authorized to ask for a ‘compensation’ for the losses suffered in business, as well as DEFAMATION suit would be filed against Airtel.
                                      Reply

                                      Airtel — 33916050

                                      my Cell phone no is [protected]. i have paid my bill amount through netbanking. in month of September 8th, 2010 i had paid my bill i.e. 271.55 RS through netbanking na dit was strange that it got diducted twice. i have been following up with the customer care through mail and by phone to refiund or adjust the amount in my current bill. but till now after 2 months spent i didnt get my money back. i am frustrated with the service provided by Airtel customer care. now i have said the customer care that i am not going to pay my current month bill.
                                      i had raised multiple complaints but didnt get resolve yet
                                      Reply

                                      AirTel — Non Refund of Security Deposit

                                      Ravi Mittal
                                      Mobile Number [protected]
                                      I had requested for refund of my security deposit of Rs. 8500/- . I had on 5th
                                      July 2010 received an sms from Airtel stating that my request for refund has
                                      been resolved and that further I would be receiving a call from mobile number:
                                      [protected] on the 6th of July for confirmation.
                                      However i did not receive any call or cheque from airtel.
                                      Upon calling up their customer service and sending them mails multiple times i was told that the check had been received at my residential address and if i have not received it I was required to submit a deminity Bond of Rs. 10/-, the same was submitted in August by me at their Connaught Place center and i have the receipt for the same. After this I have sent them multiple emails and called them up multiple times. However, till date, I have received no Proof of the mentioned cheque and it is now invalid as it is past 6 months of date of issuing of cheque nor have i received any worthy reply from airtel.

                                      It may be noted that airtel has been sending my telephone bills to the same address for the past 10 years and they have been received every month. This indicates the callous attitude of airtel in troubling their old customers. The security deposit mentioned is also illegally being held for a number of their other customers as the security deposit is no longer required for consumers.
                                      I therefore request Airtel to refund my and all the customers their security deposits and interest for the period since which they have illegally held onto the security deposits at the rate at which they charge late payments.
                                      thanking you,
                                      Ravi Mittal
                                      CC: THE TELECOM REGULATORY AUTHORITY OF INDIA
                                      Mahanagar Doorsanchar Bhawan,
                                      (next to Zakir Hussain College)
                                      Jawaharlal Nehru Marg
                                      (Old Minto Road)
                                      New Delhi : 110 002
                                      Reply
                                      hahaha i dont assume it will be solved.
                                      Reply

                                      Airtel — 842700716

                                      I am Swarn Singh, you are charge me ISD call ,which has charge RS 3180 , i was never call on any international phone number , but you are charge me this ISD call , my total bill is apprpximately RS3500, I am hardly request you to please reduce my ISD call from my total bill. So that i can continously use ur airtel service, This bill is more than my credit limit. which is RS1200. to make me your continous user please forward my request.



                                      tell your decision on mail id or my phone which are below:

                                      my mail id- [protected]@yahoo.in
                                      my phone number[protected]
                                      Reply

                                      AirTel — Refund of Deposit

                                      Hi Team,

                                      I am following up with Airtel landline department for refund of my Rs.3,000/- deposit towards surrender of landline and its instrument to its Gurgaon Sec 14 office towards Landline number[protected] in 2007.

                                      I have followed up with the customer care email ID several times since 2007. I have just been informed that the cheque is dispatched but no detials of cheque as to what amount on what address nothing is provided. I have still not received my refund from Airtel. Also, attach is the instrument return receipt received from Airtel

                                      Request your assistance in the above matter.

                                      Regards,
                                      Amit Ashar
                                      +91-[protected]
                                      Reply

                                      AirTel — not given to my refundable deposit

                                      i have purchase airtel postpaid card and i have also refundable deposit paid to airtel company for use airtel connection. as per scheme of airtel company : when your will stop the connection of aitel connection then i (airtel) have pay deposit of you, and i have another 2 card of airtel company without deposit, therefor i have also stop airtel connection postpaid card and i reach the airtel head office and i say return to my deposit, but they tell me : you have all 3 card cancel then after return my deposit but i say i have paid only for 1 connection and i was already cancel my postpaid card, please return my refundable deposit,
                                      name : ANITA R PATEL
                                      RECEIPT NO : - 440305
                                      DATE:- 9/22/2008
                                      MOBILE NO(CANCEL NUMBER) :- [protected]
                                      SEF NO:822368
                                      BJP/MLM DEPOSIT RS. 500
                                      above detail is my receipt of deposit and i have also my right for return deposit
                                      please return my deposit
                                      Reply

                                      AirTel — Regarding refund

                                      Hi,
                                      I was airtel postpaid customer one year back after that I have migrated to prepaid .But mistakenly on 7/9/2011 I have transferred 333/- rs to that postponed account which is not active and it is disconnected .Please find the bank transaction details attached and help to get the amount refunded .The below is my phone no and account number.i have also raise the service request number is 39881307 three weeks back but not one has reply.


                                      Your Account Number[protected]
                                      Mobile Phone Number [protected]



                                      Thanks,
                                      Pradeep R
                                      Reply
                                      Thanks the issue is resolved Airtel has send me the refund
                                      Reply

                                      Airtel mobile postpaid — Security Deposit not credited

                                      Hi
                                      I am Raj Narayanan, and My Mobile No is [protected].
                                      While getting the connection from AirteI paid Rs 500 as Security deposit on[protected].
                                      My Deposit 500 towards my account was not credited yet in the mobile a/c. I am continously raising tickets from October 25, 2011. Ticket Nos. 40533712,40471837,40317056,40272957.

                                      I have submitted the copies of the receipt(Dated:[protected], BillNo:39314) to Airtel Show room, Ascendas, Taramani, Chennai on[protected] as well. But still Airtel is not responding on this.

                                      And I paid Security Deposit Rs 500 for my alternate Airtel no [protected] on[protected]. It dint get credited yet.
                                      Even with the bills they are not taking the steps to credit the money into the airtel mobile a/c. If I would have lost teh bill, they would definitely say that I have not made anything as security deposit.

                                      My Question to airtel is that why Hand written bills are being made ? It should be computerized.

                                      Also I am getting messages from 121 stating that Thank you for contacting Airtel We ll resolve the issue in a week of time every week without making call to Airtel.
                                      Guyzz Please do stay away always from Airtel. Poor company ever in India to loot and cheat the customer's money.!!!

                                      Thanks
                                      Raj
                                      Reply

                                      Airtel — NON ACTION OF AIRTEL DESPITE SEVERAL COMPLAINTS

                                      The Nodal Officer.
                                      Airtel NCR,
                                      Delhi.
                                      25.10.2011
                                      Dear Sir,
                                      Sub. Repeated disconnection of my Broadband & Tel No [protected]
                                      Ref. My complaint Dt.24.10.2011 regarding above sub. matter
                                      Despite my subject complaint & complaint under reference, my Internet was again
                                      disconnected yesterday and even today also ,when I checked up,it was not
                                      working. And when I reminded that the matter is pending resolution before the
                                      Nodal officer, then yesterday with great difficulty they started again. And
                                      after sometime it again started giving problems , then I called again to lodge
                                      the complaint, which though was lodged after great difficulty as Mr Rajesh gave
                                      me a Ref no.6182994 at around 12 noon and said it will be rectified by evening.
                                      HOWEVER, none turned up to rectify the same, so I checked up the same around
                                      noon today
                                      when it was got connected with great difficulty and finally it was attended by
                                      one Mr.Nitish and
                                      tone of the customer care chap, Mr.Nitish Sirwani (even full name he was not
                                      prepared to
                                      divulge) >When I told that the matter is pending consideration before THE NODAL
                                      OFFICER, then his immediate reaction was that you ask the Nodal officer to
                                      rectify your complaint himself by visiting your home . When I asked him to put
                                      to his Floor Supervisor, he put me on some horrible music for more than half an
                                      hour and finally after testing my patience for so long , he replied that he
                                      cannot connect me to floor supervisor and banged the phone (this fact can be
                                      checked from your phonetic records even )
                                      It may be informed that Your Lower Officials, it seems have no respect
                                      either for their CUSTOMERS or have a SCANT RESPECT FOR THEIR SENIOR OFFICERS,
                                      AND THAT TOO FOR THE HIGHEST APPELLATE AUTHORITY
                                      The Even say that we don't bother about customers and Mind it THEY ARE
                                      MAKING A COMPLETE MOCKERY OF THE ENTIRE PROCESS TO HELP THEIR CUSTOMERS Ana are
                                      making an ABSOLUTE MOCKERY OF THEIR OFFICERS.
                                      After that I again made a complaint call,which was attended by one
                                      Ms.Shadab (who also refused to give her full name and said "This in my full
                                      name only" ) Anyway , although she has registered my complaint vide Ref No.
                                      6241098 and also said that it is written there that one Mr Ravi, an
                                      engineer, visited my premises and rectified the complaint.
                                      This is to bring it to your SPECIFIC NOTICE than no such person ever
                                      visited my premises yesterday and today to resolve my problem. An appropriate
                                      action is required to be taken against all such DELINQUENT PERSONS, who are out
                                      to bring bad REPUTE to your esteemed organisation. Keeping my options open and
                                      sending a communication for taking Punitive Actions With TRAI & D.D.G Public
                                      Grievances, Deptt. of Communication, Sanchar Bhawan for initiating appropriate
                                      actions , failing which ,move to the APEX Court of the Land for Appropriate
                                      Actions.
                                      Hence Be INFORMED ONCE AGAIN & TAKE APPROPRIATE NOTICE.
                                      Ashok K. Batta, Advocate,C/o JUSTICE R.K.BATTA (R)
                                      For & On Behalf of my Wife, Mrs,. Anita Batta
                                      (The Consumer & Subscriber of Broadband & LAND LINE Phone No.[protected])
                                      Account No 10826939
                                      B -45, Swasthya Vihar, Vikas Marg,
                                      DELHI - 110092
                                      This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.











                                      Reply



                                      Forward

























                                      ASHOK BATTA



                                      Nov 14 (5 days ago)













                                      to appellate.ncr










                                      The Nodal Officer,

                                      Airtel, NCR,

                                      DELHI

                                      Dated 14/11/2011



                                      Sub;- Despite my earliar SEVERAL Complaints in respect of my Tel. No.[protected],my problem still remains unsolved and also even after your so called resolving the assurance vide mail dt.07/11/2011





                                      Deer Sir,



                                      Despite my Several Complaints on the subject issue since July-Aug. 2011, wherein my Plan was CHANGED without my request or asking me, for which repeated comlaint/requests had been lodged to correct those HIGHLY INFLATED BILLS, now even after your mail (Enclosed) that the matter has been resolved, I have AGAIN been slapped with the BILL NO.[protected] , again on the WRONG PLAN. And my phone is been regularly disconnected by saying that the Bill is pending to be paid and the same is restored after explaining them their fault of WRONG BILLING< Which is pending resolution before your goodself.



                                      Now after Receipt of the aforesaid WRONG BILL, despite your said mail dt.07/11/2011, I am receving threatening calls daily (EVEN AFTER YOUR SO CALLED, MATTER BEEN RESOLVED ) to deposit the entire BILL (which again been raised of wrong Bill PLan ) within 24 HOURS< FAILING WHICH MY SERVICES SHALL BE DISCONNECTED, which they have also disconnectd even recently. Iasked them to SEND ME THE CORRECTED BILL ON MY OLD COMBO- PLAN of RS. 649.00 (Whch I had for about last 8 YEARS ) and also after GIVING DUE DEDUCTIONS/WAIVER of Ammounts for which my sevices were illegally Disconnected/Withheld by your concerned Departments.....But I was replied by the person concerned (Who did not disclose his Identity) And asked me to DEPOSIT the ENTIRE BILLED AMOUNT (Which is totally wrong) and REFUSED to lend to my request of sending the corrected Bill,with due adjustments and required WAIVER. But instead












                                      On Mon, Nov 7, 2011 at 4:48 PM, <appellate.[protected]@airtel.in> wrote:

                                      Dear Mr. Batta,

                                      Thank you for writing to airtel telemedia services and giving us an opportunity to assist you.

                                      This is in reference to your email on 25-October-2011 to our appellate office regarding the connection not working issue of your airtel account number 10826939.

                                      We regret the delay in responding to your email.

                                      We have always tried to ensure that our customers get the same feeling of quality service while transacting through any of our channels and regret the inconvenience faced. We are a customer centric organization and as such would want every interaction you have with us to be a pleasant one.

                                      As per telephonic conversation with you, we would like to confirm that, the issue pertaining to the above mentioned complaint has been resolved. In case you continue to face a concern in this regard, please do let us know so that we may further follow up on the same.

                                      It is our privilege to have you as our valued customer and would like to thank you for your continued patronage. We look forward to a long and fruitful association with you.

                                      Assuring you the best of service.


                                      Warm Regards,
                                      Neha Arora

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                                      [protected]Original Message[protected]
                                      From: [protected]@gmail.com
                                      To: appellate.[protected]@airtel.in
                                      Cc: [protected]@nic.in;[protected]@trai.gov.in
                                      Sent: 25/10/2011 02:35:31 PM
                                      Subject: Despite My Complaint in Respect of Airtel Broadband & Tel No. [protected] to you, My connection gets BARRED Everyday,without informing anything & WITHOUT Waiting to issue any Fresh Bill.

                                      The Nodal Officer.
                                      Airtel NCR,
                                      Delhi.
                                      25.10.2011
                                      Dear Sir,
                                      Sub. Repeated disconnection of my Broadband & Tel No [protected]
                                      Ref. My complaint Dt.24.10.2011 regarding above sub. matter
                                      Despite my subject complaint & complaint under reference, my Internet was again
                                      disconnected yesterday and even today also ,when I checked up,it was not
                                      working. And when I reminded that the matter is pending resolution before the
                                      Nodal officer, then yesterday with great difficulty they started again. And
                                      after sometime it again started giving problems , then I called again to lodge
                                      the complaint, which though was lodged after great difficulty as Mr Rajesh gave
                                      me a Ref no.6182994 at around 12 noon and said it will be rectified by evening.
                                      HOWEVER, none turned up to rectify the same, so I checked up the same around
                                      noon today
                                      when it was got connected with great difficulty and finally it was attended by
                                      one Mr.Nitish and
                                      tone of the customer care chap, Mr.Nitish Sirwani (even full name he was not
                                      prepared to
                                      divulge) >When I told that the matter is pending consideration before THE NODAL
                                      OFFICER, then his immediate reaction was that you ask the Nodal officer to
                                      rectify your complaint himself by visiting your home . When I asked him to put
                                      to his Floor Supervisor, he put me on some horrible music for more than half an
                                      hour and finally after testing my patience for so long , he replied that he
                                      cannot connect me to floor supervisor and banged the phone (this fact can be
                                      checked from your phonetic records even )
                                      It may be informed that Your Lower Officials, it seems have no respect
                                      either for their CUSTOMERS or have a SCANT RESPECT FOR THEIR SENIOR OFFICERS,
                                      AND THAT TOO FOR THE HIGHEST APPELLATE AUTHORITY
                                      The Even say that we don't bother about customers and Mind it THEY ARE
                                      MAKING A COMPLETE MOCKERY OF THE ENTIRE PROCESS TO HELP THEIR CUSTOMERS Ana are
                                      making an ABSOLUTE MOCKERY OF THEIR OFFICERS.
                                      After that I again made a complaint call,which was attended by one
                                      Ms.Shadab (who also refused to give her full name and said "This in my full
                                      name only" ) Anyway , although she has registered my complaint vide Ref No.
                                      6241098 and also said that it is written there that one Mr Ravi, an
                                      engineer, visited my premises and rectified the complaint.
                                      This is to bring it to your SPECIFIC NOTICE than no such person ever
                                      visited my premises yesterday and today to resolve my problem. An appropriate
                                      action is required to be taken against all such DELINQUENT PERSONS, who are out
                                      to bring bad REPUTE to your esteemed organisation. Keeping my options open and
                                      sending a communication for taking Punitive Actions With TRAI & D.D.G Public
                                      Grievances, Deptt. of Communication, Sanchar Bhawan for initiating appropriate
                                      actions , failing which ,move to the APEX Court of the Land for Appropriate
                                      Actions.
                                      Hence Be INFORMED ONCE AGAIN & TAKE APPROPRIATE NOTICE.
                                      Ashok K. Batta, Advocate,C/o JUSTICE R.K.BATTA (R)
                                      For & On Behalf of my Wife, Mrs,. Anita Batta
                                      (The Consumer & Subscriber of Broadband & LAND LINE Phone No.[protected])
                                      Account No 10826939
                                      B -45, Swasthya Vihar, Vikas Marg,
                                      DELHI - 110092
                                      This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.









                                      Reply



                                      Forward

























                                      ASHOK BATTA



                                      Nov 14 (5 days ago)













                                      to Mr.Ishwar, Nodal, bcc: ddgpg-dot















                                      [protected] Forwarded message[protected]
                                      From: ASHOK BATTA <[protected]@gmail.com>
                                      Date: Mon, Nov 14, 2011 at 11:14 AM
                                      Subject: Re: DESPITE MY COMPLAINT IN RESPECT OF AIRTEL BROADBAND & TEL NO. [protected] TO YOU, MY CONNECTION GETS BARRED EVERYDAY,WITHOUT INFORMING ANYTHING & WITHOUT WAITING TO ISSUE ANY FRESH BILL. [|BAL|Qrc[protected]|]
                                      To: appellate.[protected]@airtel.in



                                      The Nodal Officer,

                                      Airtel, NCR,

                                      DELHI

                                      Dated 14/11/2011



                                      Sub;- Despite my earlier SEVERAL Complaints in respect of my Tel. No.[protected],my problem still remains unsolved and also even after your so called resolving the assurance vide mail dt.07/11/2011





                                      Deer Sir,



                                      Despite my Several Complaints on the subject issue since July-Aug. 2011, wherein my Plan was CHANGED without my request or asking me, for which repeated complaint/requests had been lodged to correct those HIGHLY INFLATED BILLS, now even after your mail (Enclosed) that the matter has been resolved, I have AGAIN been slapped with the BILL NO.[protected] , again on the WRONG PLAN. And my phone is been regularly disconnected by saying that the Bill is pending to be paid and the same is restored after explaining them their fault of WRONG BILLING< Which is pending resolution before your good self.



                                      Now after Receipt of the aforesaid WRONG BILL, despite your said mail dt.07/11/2011, I am receiving threatening calls daily (EVEN AFTER YOUR SO CALLED, MATTER BEEN RESOLVED ) to deposit the entire BILL (which again been raised of wrong Bill Plan ) within 24 HOURS< FAILING WHICH MY SERVICES SHALL BE DISCONNECTED, which they have also disconnected even recently.I Asked them to SEND ME THE CORRECTED BILL ON MY OLD COMBO- PLAN of RS. 649.00 (Which I had for about last 8 YEARS ) and also after GIVING DUE DEDUCTIONS/WAIVER of Amounts for which my services were illegally Disconnected/Withheld by your concerned Departments.....But I was replied by the person concerned (Who did not disclose his Identity) And asked me to DEPOSIT the ENTIRE BILLED AMOUNT (Which is totally wrong) and REFUSED to lend to my request of sending the corrected Bill,with due adjustments and required WAIVER. But instead threatened that the SERVICES WILL BE BARRED in case I do not pay within 24 HOURS.



                                      Please note that I shall make the payment only when MY ENTIRE CORRECTED BILL in WRITING is sent to me, along with due deductions WAIVERS for the periods for which my services had been repeatedly withheld and were BARRED and for mental harassment, . Now I feel I have been unduly harassed and Agonised for which I am liable to be suitably compensated, failing which I am initiating appropriate AUTHORITIES/ COURTS / FORUMS for Appropriate Actions for enforcement of my constitutional rights and for penal compensation against your organization for your illegal actions and causing me great mental & working harassments besides causing me GREAT MENTAL AGONY.



                                      HENCE TAKE APPROPRIATE NOTICE.



                                      Yours Harassed Customer,



                                      Anita Batta

                                      C/o Justice R. K. Batta(R)

                                      Judicial Member, National Consumer's Redressals' Commission, New Delhi,

                                      B-45, Swasthya Vihar,Delhi- 110092

                                      Airtel A/c No. 10826939
                                      Reply
                                      This issue is still Pending and No resolution so far. Though I have raised several complaint tickets in Airtel.
                                      Reply

                                      AirTel — Airtel postpaid complaint

                                      Hi,

                                      Ref:[protected]. I switched to airtel from idea last year. Initially I was using 199 plan. Since I am an active user of 3G services I changed my bill plan on december 23, 2011 because my bills were over exceeding. I called customer care on 23rd december and asked the representative to change my bill plan. Representative assured me that my plan will be changed and same will be reflected in next billing cycle. This was never done. For past couple of days I am paying extra money for no fault of mine. Yesterday i called customer care again to change my bill plan.

                                      My question is if the airtel didn't updated the plan as per my say then why I am I supposed to pay extra money. Please check the records from this number and you may get the information. And why I am supposed to call again and again to get my plan updated.

                                      This is highly frsutrating and annoying as when a person is assured that the plan would be updated and he/she starts planning and making calls based on the same. And then at the end of the month you end up paying more.

                                      Thanks,
                                      Shruti
                                      Reply

                                      airtel /post paid — Regarding the refund

                                      Hi,

                                      Sorry to write this being the customer of Airtel for more than 10 Years( [protected]- HonnappaGowda)

                                      This regarding to the Post paid connection number : [protected] ( Sahana VP). there is an excess amount paid in the month of April 2012 of the amount of Rs 1055/- through Internet banking for the mentioned connection.

                                      We have requested for the refund in the month of May 2012 , but still we are paying all the as dues without defaulting,.but still as on date we have not received the amount even after calling to the customer care....but no use of that( Compliant numbers as follow 43607801 , [protected], 44142828 as provided by your Customer Care executives ).. Firstly they have sent the chq to the wrong address which is not a corresponding address (Billing address).. ...due to some of your employee negligence,we are suffering.

                                      Make sure same will be transfer to my bank account details as mentioned

                                      ING Vysya Bank KR Road Branch, A/c :[protected].

                                      Please understand in point of customer view & do the needful...Appreciate if the issue resolved in next 2 days'
                                      Reply
                                      Namaste Ajay,

                                      This is to inform you that your concern listed on 17 Aug. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                                      Regards
                                      Sandeep Kumar
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      airtel.[protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                      Reply
                                      Namaste Ajay,

                                      We would like to inform you that your concern listed 17 Aug.2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

                                      Regards
                                      Saurav Ahlawat
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      airtel.[protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                      Reply
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