[Resolved]  Big Bazaar - Ameerpet Branch — Customer humiliation and poor service

Address:Hyderabad, Andhra Pradesh

The incident occurred with me today in the mall has left me very depressed, humiliated and Public embarrassment Hence kindly assist me to escalate this matter to the right authority and get me justice as I am deeply upset with this case.

On 28th July 2010, I came to Big-bazaar (Ameerpet branch) at around 5:30 PM and after billing all my articles just as I was stepping out of EXIT gate, the alarm beeped, and everybody was staring at me with weird look.The security guy started checking my articles… (My reputation was at stake infront of public) to realize that it was mistake of billing guy for not removal of Magnetic tag. I asked them to call the supervisor and compensate for my embarrassment and possibly reimburse my bill. The surpervosor came and said he will process the request, then the made me wait near the counter for more than an hour, later when I asked then what is happening, they said they will return me money in a while but not the articles which I had shopped. Else pay the money and take back your articles, which will take another half n hour. By this time it was already 10: 15 PM and being single girl I cant tolerate to stand back in the store and fight at the closing time of store where as it was the fault of store guys NOT ME. But the supervisor Mr Ali khn and the manager B Hari was too rude to me and humiliated me infront of public.

I am a reputed person (employee of HSBC) and they humiliated me publically wasting 5 hours of my time and causing extreme reputational harm to me. And also denying to return me the articles which I had shopped.

I want them to compensate me for the reputational and financial damage caused to me.

Below is the list of Bill details

Date : 28 th July 2010

Store name: Big Bazaar – Ameerpet

INV numbers: 008815, 118814, 008813

Bill Numbers: T41/7041 T41/7043 and T41/7042
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Aug 13, 2020
Complaint marked as Resolved 
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Hi there,

Yes this Ameerpet Big bazaar branch is one of the cheap branch. Me too had bed experience with them, I did some shopping there & I paid my bill by cash but when I was paying my bill that time counter guy was talking on phone and collected money and after 5 mins he said sir you didn't pay me any thing. I told him I gave you Rs. 500 cash but he started arguing with me. I asked him to go and check with his supervisor or technical staff for video footage (CCTV Camera is there) but he told me that our Cameras are not working. I started shouting on him and asked him to count total money what he had on his counter. Finally he got that I paid him...I gave good doss to him & his seniors
the service management of Big bazaar ameerpet is just WORST despite of huge publicity and structure

HSBC — Publicly humiliated

I was getting calls for some payment due of credit card,
When i have called on customer care for details they told me that details provided by you are not correct so we can not provide you details.
And then they have called in my office, to my seniors,HR and friends for payment.
If all the details are incorrect and not belongs to me then why i am getting calls from then.
please help me.

Big Bazaar :: Ameerpet (Hyderabad) — Service no good

They have committed to deliver the AC on 11April, i have done the payment on 3rd April. When i started follow up the response is very bad.

They are not responding on phone and not even bother to call and inform.

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
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