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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Last updated May 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 176

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D
Deepa Chandran
from Mumbai, Maharashtra
Oct 23, 2010
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Debit card illegally used

Address: Mumbai City, Maharashtra

Dear Sir,

An imposter has fraudulently used my debit card (issued by Indian overseas bank) on 21/10/10 for three transactions to buy articles online from Future Bazaar.com. When I got my passbook updated on 23/10/10, I noticed these transactions and immediately requested Indian Overseas Bank to block my card and also get details of the transactions. Preliminary inquiry by the Bank revealed that the transactions were linked...
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J
jayateerth
from Mysore, Karnataka
Oct 22, 2010
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unauthorized use of details of my sbi credit card for online transactions

Address: Bangalore, Karnataka

Some one has used details of my sbi card [protected] to do the following transactions:

14/05/2010 Rs 8990

23/05/2010 Rs 9505...
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M
Muralikrishnan.k
from Chennai, Tamil Nadu
Oct 20, 2010
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NON DELIVERY OF ORDERED PRODUCTS

Address: Mumbai City, Maharashtra

Dear Madam,
I do regular online purchase through various online sites but to say it straight about your website & services are making me sick. All you guys only gave me lot of trouble, tension, worries, mental agony, waste of time, money, energy. I have provided you with all the necessary information that you asked for each & every time with patience, but you have tested the same to its maximum & now I can’t take it...
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S
sureshkrishnankutty
from Mumbai, Maharashtra
Oct 15, 2010
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CHEATING

Address: Chennai, Tamil Nadu

Dear Sir,

This is to bring to your notice that we have purchased around 100 nos of gift vouchers from Big Bazar six months back and some of them has expired as i was travelling and unable to redeem the same on time. When i approached their office, i was told to send a mail to their administration office for the same. I have sent across a mail to them with the details (date of purchase, expiry date and the amount). For that,...
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R
rahuls2728
from Hyderabad, Telangana
Oct 14, 2010
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Lucky draw - The Great Indian Shopping Festival

Address: Hyderabad, Andhra Pradesh

Sir, 4months back I have purchased a products from Big Bazaar,The company has launched this shopping festival & promoted a lucky draw (alongwith Sone ki Chidiya) but they have not declared the result of the draw till now.

Regards
Rahul...
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S
Samir Wadke
from Mumbai, Maharashtra
Oct 13, 2010
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Order still not delivered

Address: Mumbai City, Maharashtra

Have purchased a NeelKamal Cabinet (CupBoard) from furniture dept -Big Bazaar-orchid city-Mumbai Central East
and was assure delivery within 7 days but still not yet received.Full payment has been done through Debit Card on 3rd Oct 2010.
No one response on the Helpline number given by them - [protected]....
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M
mathiya77
from Chennai, Tamil Nadu
Oct 12, 2010
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refund problem

Address: Krishnagiri, Tamil Nadu

I had tried online purchase through www.futurebazaar.com on 23/07/10 , amount deducted from my bank accounts(netbanking) but order not captured.

My Bank transaction id[protected] date 23/07/10 amount Rs.1,851

Still not yet refund to my account.

I regularly putting mail to [protected]@futurebazaar.com,
giving reply as your amount was refund on 15.07.2010 reference id for which is [protected]....
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S
Shishir Kumar Bala
from Mumbai, Maharashtra
Oct 9, 2010
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Faulty Part(Showpiece) supplied

Address: Mumbai Suburban, Maharashtra

Khargar Furniture Bazar/Big Bazar has supplied me faulti part of sofa cum bed 6 months before, I've requested almost 100 times but no action from their side....
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G
girkul22
from Mumbai, Maharashtra
Oct 7, 2010
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delay in delivery & damaged product

Address: Mumbai City, Maharashtra

Today consumer is the victim of big time retail chains & their response mechanism thru call centers.

My case description is simple Home Town promised the delivery on certain date & delayed it and when the material landed at my place it was damaged. There starts the spin of calls to call centers, talking to face lace ever changing names, keeping record of complaint nos. In case my grievance with Home Town the complaint...
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V
Vijay Nair
from Bengaluru, Karnataka
Oct 4, 2010
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Toothbrush bristles coming loose while brushing

Address: Bangalore, Karnataka

I bought a SACH toothbrush from PB Fair Price shop in Tippasandra in Bangalore last month. I started using the next day and to my shock! The bristles started coming loose in my mouth while brushing. Very bad quality control/lack of it. It is surprising the Future Group is using Sachin's name for this product. AN abuse for such a Quality conscious person....
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M
milindr_5
from Pune, Maharashtra
Sep 30, 2010
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Issue of invalid gift voucher

Address: Nagpur, Maharashtra

Dear Sir,
I earned Bigbazar gift voucher from my company for 1000/-, which my wife carried to bigbazar (ramdas Peth) on 29th sept , after shopping for more than thousand rupees the casshier rejected the vouher shamelessly saying that it is invalid , when approched to so called custmer care the lady over there agian replied that the voucher will be activated after 15 days.This caused tremendous embaresment to my wife.
I...
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V
vinaybk
Sep 29, 2010
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Worst service after payment

Address: Bangalore, Karnataka

The store person were so good till i paid the money (80k) and the delivery of the products was late as promised and they had said that the fitter will come home and do the fitting work after 48 hrs of delivery but they never tried to reach me after that its been 4 days now, no one have come when i call up every time the concern person will not be there....
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T
tikli
from Mumbai, Maharashtra
Sep 24, 2010
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damaged furniture+delay/late in delivery of furniture

Address: Mumbai City, Maharashtra

I bought bed set and sofa set from Central Mall,vashi on 21st of august. They delived me sofa within 15 days but when they opened packing sofa was damaged. Leather of sofa was torn on side. I gave complain in written to fitter of sofa but no action has taken yet. They promised me they will replace the sofa but still no action is taken. The most harrasing thing is they did not delivered bed set even after a month of order placement. Manager...
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A
Anitha Dwar
from Hyderabad, Telangana
Sep 24, 2010
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Poor Delivery

Address: Andhra Pradesh

Home Town has a got a very bad Product Delivery system.
We ordered 3 items - Dining Table, Cot and a Ward Robe.
At the time of purchase, they guaranteed that teh goods will be delivered home in maximum 2 weeks from the day of purchase. They mentioned the date also onthe bill.
As we didn't receive any communication from them on the scheduled date, we telephoned them inquiring about the delivery. They said they would...
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C
cheekuthebest1
from Chennai, Tamil Nadu
Sep 22, 2010
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Dealer is cheating customer

Address: Pune, Maharashtra

I purchased a new Samsung refrigerator from HomeTown (Ishanya mall) Pune. The dealer (HomeTown) sent me a display piece (instead of a packed one). Even after repeated follow ups, the dealer is not paying heed to the complaint and giving unacceptable reasons for not delivering the packed piece. When asked for the packed piece, they replied that it will take them another week to give me the replacement.

I have made the purchase...
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K
kreativ
from Kotamangalam, Kerala
Sep 22, 2010
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Too much delay in delivering

Address: Bangalore, Karnataka

I booked a wardrobe at Big Bazaar in Bangalore at their Koramangala outlet on 15th August 2010 during their freedom sale. I had paid the full amount as advance during booking. I was given a receipt which promised that I will get the wardrobe on 30th of August 2010, which did not happen. The reason given was that their SAP systems were down and because of that they can not dispatch the goods out of their go down. They said the delivery will...
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Dr Harish
from Delhi, Delhi
Sep 18, 2010
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Not delivering the purchased product

Address: Cuttack, Odisha

I purchased , IMPIANA Bed on 15/08/2010,till today 18/9/.2010, Big Baazar Furniture section dealer Mr Loknath ,is not delivering the product,just lingering the product delivery day by day....
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A
amritlal1975
from Bengaluru, Karnataka
Sep 16, 2010
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Charged more rate

Address: Rajasthan

The MRP on the Packet was writtin as 345 and on that the 20.33% discount was applicable but the discount was given on the rate 370.26 which was a bar code printed and sticked on the Packet. How can we put the rate on the invoice more than the Printed Rate on the Packet.
If the Discount would have been given @ 20.33% on the MRP than it would have been the price as written by the Marker on the Packet but they charged @ 370.26 and gave...
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ananthesh
from Bengaluru, Karnataka
Sep 16, 2010
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- Paid full money but still no item not reached

Address: Bangalore, Karnataka

I purchased a bathroom fitting on 28th Aug 2010, due for delivery before 13 September. Till 16th Sep 2010, there is no update. Also, the number[protected]Hometown) I am trying to reach from last 3 days, but nobody picks. Luckily on 14th once it got connected, and upon asking the status by providing my Advance receipt number ([protected]), they are not able to trace my order itself ! And they took my mobile number and told they will get...
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L
lynetteje
from Hyderabad, Telangana
Sep 15, 2010
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Cockroaches and rats in the Superstore

Address: Hyderabad, Andhra Pradesh

It is shameful that in a huge store like Big Bazaar- Food Bazaar unit, we found a maggi Coconut milk powder packet filled with big cockroaches and their eggs infested in the packet and the entire stock was filled with it. Also the Atta packet was bitten by rats and I saw three rats just running around near the ATTA and rice section. When we spoke to the Manager he said ok and kept the packet at the counter itself. I wish I had taken photos...
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