Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I had visited hometown (Ishanya mall ) on Saturday, August 14, and had chosen to buy Mura dining utilty ( 3 door ) and a Mura wall hanging unit ( 3 door ).
When I asked if I can get any offer on the purchase I was given the price as 16450 for both the units.

Later on when I came back in the evening and asked to prepare the bill, I was told ( after waiting for around 45 mins) that the price is wrongly given for 2 door...

Assuming a case that because of some reason a customer wishes to replace or get refund for any product immedietly after its billing. In this case big bazaar applies a policy which is against human rights.
In this case big bazaar should issue a voucher to the customer which he/she can use anytime or give anybody else with a life time validiity but instead of this it issues a voucher with only 15 days of validity.
In case because...

Dear Sir,
Bought a LG K335 mobile phone from future Bazaar less than a month back which is giving a lot of problems.The battery back up is very poor.Inspite of minimum use the battery is getting exhausting soon.The Mobile Phone is also getting switched off in between without any reason.I wrote a mail tofuture Bazaar for a relacement or a refund but they refused citing reasons that as the time period of 15 days is now complete for a...

sir,
the Hometown outlet of future group located at Vikhroli (west) has cheated us in selling bathroom tiles .We ordered bathroom tiles(Kajaria and Orient),floor tiles (Picasso) and bathroom fittings(jaguar) on[protected] from Hometown showroom at Vikhroli (W)(advance order no.[protected] ).We were supposed to receive this order on[protected].But we received half of that order and remaining order was delivered on[protected].Of that...

Dear Sir/Mam,
As I m writing this mail to u i dont know that wether you r going to read this or not but still i m writing, today i came 2 know that biz bazaar outlet opens in bathinda on[protected], so I went there to purchase household articles. there i found
1.freshwrap alluminium foil displaying buy one get one free but still I confirm this thing with the sales boy deputed there then he assured me...

Many Big bazaar customers are facing the same problem. The Toll Free no. also does not work.
When big bazaar is claiming for so many schemes advantages, they need to take care of their customers too.

My card no is[protected].
I am also trying for refund.
help is sought in this matter....

on 4th September 2010,i visited BIG BAZAR at bhubaneswar near ram mandir.
problems in the store .
1. difficulty in getting a trolley, no one was helping the customers for getting a trolley.
2. ’’tide ’’ washing powder 500gms and 1 kg packs not available.
3. the food i ate at your store was worst . after eating that food i really felt bad. so i went to ground floor at your customer service desk.
there...

With immense displeasure i am doing this complaint after suffering a lot with your Big bazaar poor service and callous attitude towards customer.

On 15th August, i had booked a book rack, bill no. 1030, and i was assured that the delivery will be done in max. 10 days, same written on the bill as well.

However, till date i have not received anything. Worse part: None of your big bazaar person ever cared to even...

We selected office table on 15th August 2010 and were told that we get the delivery in 48 hrs. As per our schedule the delivery was organised, however instead of a fresh piece we received only the place which was displayed. Further a screw in one of the holes was broken and the unit could not be reassembled. We were told that they do not have any spare unit. Mr. Leki told that he will check at other outlets to confirm availability of the...

We purchased a convection microwave oven on 15Oct.'09 from big bazaar Jaipur with an assurance that they will give demo and services through their Kota Big bazaar branch(as we live in Kota).Person who came for demo found that microwave was defective and it was not working .He said defective part would be replaced within few days but that part has not been replaced yet now .Even after reminding Big bazaar about this many times, our problem...

I would like to inform every person who intends to visit Hometown for purchases to please read this before doing so. This is the worst form of cheating that a company can engage in.
My wife and I were looking for a Kitchen solution for our flat at Hometown Pune. We took a visit to the Hometown facility at Ishanya Mall, Pune. While there we were approached by this lady (apparently she was a manager at the Kitchen solutions section)...

To,

Dear Sir,

Sub: Regarding Money theft at BIG BAZAAR – Ameerpet and Negligence in giving us our necessary support and details from BIG BAZAAR Chief Administrative Officer.

Honorable Sir,

This is in regard of the bad reception and ill treated by the Big Bazaar Chief administrative officer in regard to the cash theft at BIG Bazaar on 15 th August 2010 at 5.57 pm evening. Inspite...

I place an order on july 28th for water purifier, by using my credit card and payment status was confirmed.

And today is 30 th august still i haven't received the product. These guys never update me that they do not have product with them since i started follow up with them,
The lady Shweta aggarwal who is responsible for all consumer complaints is the biggest liar, i ever seen in my life another guy Aditya as well...

I had purchased washing mechine from hometown on 15th Augest 2010. Today is 30th Augest 2010. Of the 3 products mentioned in my receipt I got 1 products 1 day another 1 product got another 4 days but one more product still i not receving i call so mane time but any person not reponding propally. every time those people told that will be delivered 3 days .it's repeated 3 times....

I am writing to you after all my efforts to get a product I had ordered almost 3 months ago has put me through an unending torture!!!
On the 17th of June during a 2 day sale bonanza I placed an order for a 1.5 ton O general window AC for an amount of 26K-Order Number-[protected] on the EZONE online booking IVR number
The IVR authorized my credit card details and gave me a temporary order number.
And since that day my...

Ref: 1. Kodak Camera Order ID: [protected]
2. Invoice No.:[protected] dated[protected]


Dear Sir / Madam,

I would like to inform that I purchased one Kodak Digital Camera from Future bazaar on[protected]. The cost of Kodak Easyshare C142 camera is Rs. 6999/- with 2 GB Card, Batter charger & Camera Pouch at Future bazaar / Bigbazar shop.

I received Silver colour camera...

I have ordered Samsung RT29YBMS1/XTL-280L Refrigerator by paying them Rs.14990 through credit card on 13th June 2010. My order No. was [protected]. The company has promised to deliver my product within 21 days. After several promises company has failed in delivering my product. They have given me AWB No. etc but the product never reached me. After 52 days company has returned my money in my credit card account without interest showing...

I had recently booked an LCD (32"), Toshiba, model no: EV700 from Big Bazaar on 14th Aug,2010. This was a promotional offer with an unbeatable price and the best part was you get Airtel DTH connection, the promo was all round. The promo on the Big bazaar clearly read Toshiba LCD 32" with 4 months free Airtel subscription. I had heard a lot about Toshiba and it’s product and the price was a fit match to my budget. Without any hesitation...

Purchase of bakery products - BREAD. Shocked and surprised that Big Bazaar even at a new venue like EXPRESS AVENUE at Chennai was so careless to permit sale of stale /FUNGUS/Bacteria affected bread. I had purchased bread on 11.08.2010 and after coming home on the next day morning,when preparing for breakfast and on opening the bread packet, found the FUNGUS growth on it, unfit for human consumption. This was brought to the notice of the staff...

I went for shopping in Big Bazaar on 4th,August. After I had shopped , a salesman of Future Generali Insurance company came to and told that there was an offer for Big Bazaar customers that they get 2 lakhs of health and 2 lakhs of accidental Insurance if they subscribe for just rupees: 199/-. I subscribed for the same and provided all the details they asked for. They told that as the printer is not is not working they will send the document...