Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Dear Sir / Madam

I was purchased a Home Theater (Koryo KHT 7000) from Big Bazaar on 15th Aug 2010
Now it is giving bad quality of sound.
So I contacted to the Big Bazaar they suggested me to bring a Home Theater at Big Bazaar. I had given the Home Theater at Big Bazaar on 24th Nov 2010. But till date (16th Dec 2010) it was not repaired. Then I was contacted to Koryo customer care on toll free no.1800...

Never though I will have to deal with such a cheat and unprofessional company. I had placed an order for a Modular Kitchen and paid full money as they demanded (Home Town policy of full payment for them to order fittings and parts). Somehow they could complete the basic setup but due to supply of improper pieces the work was incomplete. This was month of July 2010. They said will get proper parts in 30 days time and finish it. Its nearly...

Hi, i would like to register complaint against BIG BAZAAR STORE(WEST GATE MALL,SHIVAJI PLACE, RAJOURI GARDEN, NEW DELHI-27). we bought some goods like soap,shampoo,biscuits and all from this big bazaar store on[protected]. we bought a pack of six soaps(VIVEL SOAP) on which the offer was six soaps for Rs.99 only. Its printed on the cover of the soap that 6 sopas are for Rs.99 only. but in the billing they have charged Rs.132 for the soaps...

Respected sir,
This complain is about Big Bazaar landmark building sitabuldi outlet Nagpur. I purchased washing machine on dated 16th Nov 2010 and in spite of telling the counter girl at billing section she had used my SBI credit card twice that results in double payment for the one product. the washing machine cost of 6850/- debited from my SBI credit card account twice. i had been to the customer care department 8 times and every...

slip no:3362
bill no:735/4476 (in the name of geo kochupurackal)

i paid for a mattress and cot from big bazaar on 30/11/2010.they promised to deliver it free of cost in 2 days.Today being 8/12/2010 i have not got the product yet inspite of around 30 calls made to the shop.each time they say excuses like they have no vehicle,there is rain etc and they keep saying everyday that the delivery is on the way.i paid through...

I have purchased a kitchen unit from Home Town, Kolkata around a year back, but from day one I am facing problem. firstly a part of the unit was delivered to me in a damaged condition but till date the same has not been replaced, although I am getting regular commitment from your so called efficient executives Mr. Amit & Ms. Jayeta.
Secondly, there is a continues problem with the unit below the sink, since it has not been fixed...

We have had 2 very bad experiences with the Hometown Store. We happened to place orders for Bathroom tiles and Dining Table on the same day sometime around mid July'2010. However- we were terribly disappointed on both the fronts
1. The tiles (from Kajaria) that we had ordered were not delivered on the time as promised. When the delivery was finally made- the tiles belonged to 2 separate lots which meant that some of the tiles...

I Sudhakar Jha booked Dining Table Set on 01.11.2010 from Big Bazar Jamshedpur for Rs. 16000/ ,one recliner chair was offred free as per scheme,the table was delivered on 9.11.2010 but recliner not delivered till date.The chair provided with dining table is defective I have complained about the same to big bazar official for both non delivery of free recliner as per scheme and defect of chairs.
But despite several reminder I am yet...

During Diwali festival, Big Bazaar launched a scheme called "Swagatam Naye Ka"; offer was to shop & collect 1 diya sticker for every purchase of Rs. 250. Stickers to be reedeemed for the gift items between 1st Nov to 7th Nov. I shopped there for almost Rs 15,000/- & collected about 50 stickers. On 4th November I went for reddeming the sticker to get some items on special priced, but due to rush.. customer service girl requested...

I purchased entire furniture from Home Town.The product is damaged of study table and also not able to use the double bed and single bed.Informed to Big Bazzar furniture dept.in Surat also written complain but no revert till date.My contact number and name are Mr.Rahul M.Maniyar ( [protected])...

I bought a Proton bed from Big bazaar Thane outlet at lake city mall, Kapurbawdi and it was delivered but i have been calling for its assembly. No one pick up the number[protected] and the number[protected] is constantly engaged. The customer care listed under Big bazaar website is supposed to be only for future bazaar customers not big bazaar customer according to the person who answered the phone.
I think this is sick customer...

We have purchased a SofaSet and Center Table with Order no. [protected] and Invoice no.[protected], Date :[protected]

After 2-3 Months sofa got problem and bend from one side and i hv logged the an complaint and it takes a long time to resolve it but unfortunatly it is not resolved fully.

then on 06-nov-10, i have logged another conplaint (no. 158966) for color of sofa cloth get fad and springs get loose but as...

We have deposited around 19600/- aginst receipt No. [protected] to Home Town for one dinning table set & Almirah. Home Town after lot of follow up have neither supplied the material nor returned the money. I do not understand why mr Kishor Biyani is so munch intrested in unfair trade practice and making customers fool after getting money in advance.

I request home Town , NOIDA to deliver goods or return back my money with...

Hi,

Its More than 2 months and even after paying the full amount to HomeTown, Marathalli Branch, Banaglore - they have not completed the Kitchen work as they gave wrong delivery of the items.

Really very bad administration , very bad customer service and no one responds to our complaints.

Meenakshi....

Dear sir/ madam
my self dhruv from mumbai maharashtra. visted one of FUTURE GROUP R MALL SHOP EAT AND CELEBRATE ! CENTRAL MALL AT GHORBUNDER ROAD THANE on 1 november 2010 at 8.00 pm at evening time. with my one of female friend after when we were coming out we been told forcefully stay back and they took us in thier cyber room on second floor of mall at 9.30 pm by security guard and told us to cooperate with them. and started checking...

Wrong Transerction done Twice on 15 Aug 2010 by Jatin Panchal
I called up 122 time to their Account and Finance executive (Anish/Vipul/Ravi...etc), They try to make me fool and give me answer we will revert to you as soon as possible.. but still today is 3rd Nov 2010 i not able to get my money in my account. Also I submitted claim in Bank of India for reumbersement of my amount but they refused due to Big Bazaar mistake. They still...

respected Sir/Ma`m

I am Rakesh Patil Student @ G.B. Pant social science institute Allahabad,
I purchased a Motorola ZN300 on 14th Oct 2010.
the company yet not ship my order since it is almost half month.
I called customer care but only assurance is given that your product may be arrive in two days..
i found still my product is not come.
Today one more time when i call the customer care than...

I have purchased HomeTown Wardrobe on 30th Oct (#[protected]) which was delivered in packed condition on 2st Nov. Today i.e.3rd Nov- Installation person has visited our home but when he unpacked the piece it was found that entire hardware packet was missing and base panel was broken.
It shows very poor quality control of Hometown also when compaint about the same was registered, it took us multiple calls at call center and person at...

Today I had been to the Fatima Nagar Store of Big Bazaar as the Digital Camera of Olympus I bought from them few months back was not functioning properly. To my surprise I realised that the sales staff over there is only interested in meeting their sales targets. Once the product is sold they are least bothered about the after sales service. I had lost the bill of the camera and requested the staff over there in the Electronics Department...

I completely agree that the services are no way near what you would expect from a standard store; infact even a local small time store would provide a better service. I ordered for a couch sometime inSeptember which they promised would be delivered on Oct 7th 2010 on an exchange basis for my old furniture (2 seater sofa). They already approached me twice for picking up my old furniture, once in Septmber and once in early October and when...