Claimed

Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Apr 14, 2024
Complaints 3868
Resolved
1795
Unresolved
2073
Quick Links
Statistics
Share
Contacts

File a complaint to Big Bazaar / FutureBazaar / Future Retail / HomeTown

Having problems with Big Bazaar / FutureBazaar / Future Retail / HomeTown?

File a complaint and get it resolved by Big Bazaar / FutureBazaar / Future Retail / HomeTown customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Big Bazaar / FutureBazaar / Future Retail / HomeTown
Customer Service Contacts

Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
456
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

View more phone numbers

Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

View more phone numbers

Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 182

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
PRADIPTA MALLICK
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TILL NOW NOT RECEIVED

I booked a (WR2D CAMPUS PB LC GD W/MIRROR WLNT) double door wardrobe with mirror on 26th JANUARY,2010 from BIG BAZAR(Future Value Retail Ltd.),SILIGURI,Cosmos Mall,2nd Mile,Sevoke Road,Opp. State Electricity Office,Siliguri-734401 for Rs.5899.00.My cash memo is T11/400 on 26/01/2010.
My address is 11/1,Sreema Sarani,Near Sreema Bhawan,Haiderpara,Siliguri-734006.Till now I haven't received this wardrobe although they assured me...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
MAHENDRA S. CHOHAN
from Mumbai, Maharashtra
Report
Copy

NO SERVICE

I PURCHASED VIDEOCON DTH COMBO PACK FROM BIG BAZAR ON 26TH JAN 2010. AT THE TIME OF PURCHASE THE SALES PERSON TOLD THAT THEY WILL FIX THE DISC AND THE INSTALATION WILL BE DONE WITHIN 24 HOURS.
BUT FOR NEXT SEVEN DAYS NO ONE TURNED UP WHEN I CONTACTED BIG BAZAR THE GIRL REFUSE TO TAKE THE COMPLAIN. THE SENIOUR PERSON CAME ONLINE AND SAID IT WILLBE DONE. BUT AGAIN TO SURPRIZE NOTHING DONE FOR ANOTHER WEEK I ONLY RECEIVED CALLS AND AGAIN...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shyam Bhardwaj
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SPLIT A.C.1.50 T

To
THE STORES MANAGER
BIG BAZAAR, SAHARA MALL, HAZRATGANJ
LUCKNOW, U.P.
Sub: Complaint, Air Conditioner, 1.50 t
D/sir
This is for Ur kind information &necessary action to get it resolve within specific time frame [10-15 days]
As early as possible, bellow are the details
Split a.c. 1.50 t, KORYO
Model-KSI 18 GR, SR.NO.-GRKSI 18B07D70867
Cash memo no.T36/32000 dt....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mohammad
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booked sensui 32" lcd delivery pending till now

dear sir,
i booked a sensui 32" lcd from BIG BAZAAR Pacific Taj Mall, Fatehabad Road, Agra by electronics delivery challan no 190 dt.[protected] and paid an amount of Rs. 19990.00 by cash memo no T26/76 dt.[protected].almost 25 days have gone but still above item has not been delivered to me by the store . i have contacted many time to the store's employee mr. amit sharma. cashier. & Mr. Devesh and many time...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
A
avantika rai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor service

i paid for a cupboard at bigbazaar malad west on 25th jan and i was told it will be delivered in7 days, it has not yet come.the worst part is that everyday after long long hold on phones they say it will come today at your place , i postpone my schedule and stay at home and the thing donot come.even i talked to assistant manager of the store , and even his commitment for delivery failed and 3 days have passed and no response.my friends who...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
cndhar
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BILLING ERROR

Sir,
On[protected], I have purchased different items worth of Rs. 5500/- in 3 bills from BIGBAZAAR at Kharvel Nagar, Bhubaneswar, Orissa. But unfortunately, in one bill No. T4/3946 Dt. 25.01.2010, in utensils buy 3 get 1 items, I have purchased 6 items each in 3 separate category to get 2 items free in each category. But due to error in billing, an amount of Rs. 108/- has been paid by me in excess and the bill-clerk is aware of the...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
N
nikhil
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false commitment

we Book a order of modular kitchen and a wardrobe before diwali in 2009 ..... we paid all amount in advance....... but still today is[protected], and its not completed, and still nobody is taking responsibility, we bought it from PalaceGreat India Noida,

its such a bad service ... and giving daily false commitment ..... we cooked food almost 2 months without kitchen .......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajpat Pandey
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude and pathetic customer service at Big Bazaar Sahara Mall Gurgaon

Hi,

This is to inform you about your services and Rude and pathetic customer service against customers

I have a very bad customer service experience with big bazaar, i & my family will never go to big bazaar in future

Yesterday i have purchased few items from big bazaar Sahara mall Gurgaon, the cashier and the packer cheated us

they scan all the items and took the bill of amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
E
Everest Rodrigues
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad service

I booked and paid for a dining table from hometown vikhroli on 26/1/2010. I received the delivery late and as of today (7/2/2010) Nobody has come to assemble it as promised. Also their helpline numbers are continuouosly engaged....
Helpful
Be the first one to find this review helpful
Found this helpful?
36 Comments
Report
Copy
B
binit kumar bhagat
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loss of luggage from baggage counter

ON 26/01/10,i gave my bag at the luggage counter(token no 29) of food bazar at eternity mall,nagpur.the bag contained 1pair shoes,1shirt,1trackpant,3books,medicines&old pullover.Unfortunately security person lost it.The store manager asked me 48 hour time to return me the bag or else he would pay me Rs5000. but since last 10 days,i made more than 50 calls to them but nobody is taking the responsibility to compensate for the loss.some...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aakash Gupta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Selling old products as new

I recently bought a pair of NIKE floaters(model no.[protected] from Planet sports, Garuda mall, Bangalore. One of the employee told me that it was brand new model from NIKE and it was not on SALE, but when I bought it and checked it out , I found that it was not a new model and it was manufactured in March -09. Moreover, on the same model other stores had a discount of 40%.
I have been constant buyer from Planet Sports stores in...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
abhishekagrawal
from Chennai, Tamil Nadu
Report
Copy

Non Confirmation of Payment

Dear Sir/Mam,

I placed few orders online at Future Group, Few Order nos. are [protected],[protected], [protected], [protected], [protected], [protected]
and i made payment through D.D.I marked a lot of mails and calls to their customer care and asked for refund but there is no satisfactory reply from their side always same reply that " we are forwarding your request to concern department. "

I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sdwiedi
from Rajapalaiyam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EXCESS SWIPED FOR RS 3900/- FROM THE CARD NO 6002061025200002676 ON DATE 21/12/2009 FROM THE BIG BAZAAR AT KOTA

Name : SHRAWAN DWIVEDI
Email : [protected]@yahoo.com
Contact Number: [protected]
Comments : sir I had already compliant of charging Rs 1950/- from mine STATE BANK CASH CARD thrise and promising me of geting the refund in a week time at the Big bazar Kota centre.This the case of 21/12/2009.When I had gone the cashier,he demanded one week time more and then I made the compliant and phone call , came to me and said that your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mrs. Tina Kuber
from Mumbai, Maharashtra
Report
Copy

delay in delivery and fasle product given

on 23.01.10 , i had purchased an AC and a chandlier.on the time of purchase they promised that it would be delievered on 25/01 , on aonstant followup by me it was delievered on 28/01.
now with reagrd to chandelier , these are my greivence and need some action on this
1. the product delievered with a delay of 3 days
2. the enclosed packet did not have a booklet/literature for teh way to assemble it. when called they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alvito Dias
from Pune, Maharashtra
Report
Copy

Substandard and unsatisfactory services by Home Town, Pune

I write to draw attention to the substandard and unsatisfactory services provided by Home Town – Modular Kitchen, Pune. This is in breach of our contract as laid down by the Home Solutions Retail (India) Limited. We have been ceaselessly following up with the Home Town Pune staff however regret to write that we have not received any concrete feedback as to when the work will be completed.

We placed our order for Modular...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sachin B
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

** Rats at Big Bazaar **

Hi,

I had visited BIG BAZAAR(Milan Mall, Near Milan Subway Santacruz WEST,Mumbai),at Sunday morning.

When i tried to pick some vegetables and foodgrains from rack, I saw rats moving freely inside the store.(Also I saw some bitten cabbages and cauliflower)

I was shocked seeing at this and informed the store keeper and he replied this is "regular" and it will go after sometime.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sachin B
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

** Pricing Irregularities **

Hi,

I want to warn the price irregularities at BIG BAZAAR.

I bought "khus khus" from BIG BAZAAR at MegaMall at OShiwara.

The price printed on the product is Rs 29, whereas when the bill is generated,
Rs 45 is billed to me.
Similary for tur dal, the price on price tag is Rs78,whereas I am billed for Rs 90/-


Later I called the manager and he accepted...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
KUSHAL PAUL
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaviour

THE GUARD AT THE ENTRANCE TOLD THAT YOU MUST BE AT LEAST 18 YEARS OLD TO ENTER BIG BAZAAR ALONE.I AM 17 YEARS OLD.I ENTERED SEVEREL TIMES BEFORE FROM AGE 15 HERE.BUT TODAY THEY TOLD ME THAT AND SENT ME OUTSIDE.PLEASE LOOK OVER THE MATTER.......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tejashree Sarode
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud and cheating of 36,000 Rs - Non delivery of goods for more than 15 days

We booked AC, Fridge and Washing Machine on 25th Dec 2009 for 36,000 Rs. at Big Bazaar Chennai Pondy Bazar area.
We were told that the delivery of goods will happen in 2 days time.
Its now more than 15 days and they have not delivered the goods. Every day they say it would be done tomorrow by 11:00 PM in the night.
We have lost on valuable time and expenses on going there(takes 250 Rs both sides) and calling their shop...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Subhadeep Chatterjee
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery not in time

My wife had purchased a Campus Wardrobe from Big Bazaar Guwahati on 31st December2009, which was supposed to be delivered on 6th of january 2010, but instead it was delevered on 7th evening after giving them the reminder for atleast 4-5 times, but we were told that the wardrobe will be fitted by their fitter next day within 12 o'clock. But noone from Big Bazaar Guwahati has come to fit the wardrobe till 9th evening....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy