[Resolved]  Big Bazaar — Bad service in stores

Address:Mumbai City, Maharashtra

The service of BIG BAZAAR whenever I visit a store, be it in Raghuleela mall, Vashi.. or anywhere else, is too bad. The people working there, be it the person on the baggage counter or the guard on its exit..they all talk rough. Even a street vendor is more polite and talks logical than these people. Even the people on the billing counter are stupid. Once I was shopping in BIG BAZAAR ghatkopar, and due to their mistake in billing, they made me stay for about an hour. Later I had to talk to the manager and he fixed things.
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Aug 14, 2020
Complaint marked as Resolved 
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BIG BAZAAR — service

i had booked an order on 21/12/09 from big bazzar RANCHI product was (wardrobe), the order number is 3131, after regular follow up that order was delivered on 26th night. then again i called up for the service. as on the receipt given by them is written that "within 48 hours fittment will happen" but nothing happened. i had called them many times but they only told that today they will send the person for fitting but no one came. i called them again, they again told that today they will attend but no one came. 48 hrs had already been passed but no one came. today at 7.00 pm when again i called them up for 5 times the phone ranged but no one picked up the phone. for this thing only i have resheduled my work from last two days. i dont know when they will come or they will come or not.
i am very MUCH dissatisfied with their service, further i will try not to purchase any product from big bazzar.
I M SENDING THE POTOS OF THE BILL FROM WHICH I HAVE MADE THE PAYMENT IF THE DETAILS STILL DOES NOT MATCH THE U HAVE TO ASK FOR THE PERSON IN- CHARGE IN THE ELECTRONIC DEPARTMENT OR THE MANAGER SURESH SHARMA MOBILE NO --[protected] CAN SEE THAT THE OVEN KIT IS STILL DUE WITH NO RESPOSE
--- :


IF THE DETAILS DOEST NOT MATCH THAT I HAVE GIVEN BELOW THEN THE CASH MEMO WHICH IS PRINTED THERE IN BIG BAZZAR DHANBAD ARE FALSE ... I HAVE THE CASH MEMO FROM WHICH I HAVE MADE THE PAYMENT ...



R/sir,

I m sending date bill number that what i have recive from the market

if it still does not match then pls call me
your customer

DATE-05/02/2010 TIME:16:31:14
surendar singh
[protected] pls call MID :[protected] TID :[protected]

BILL NUM : T23/2764 CSHER-BRIJ
:
surendar singh


Email Address
:
[protected]@yahoo.com


Order No
:
t23/2764


Contact No
:
[protected]


Suitable Time
:
anytime but before9 pm




Your query
:
Complaints


Comment
:
I have purchase the L.G MC-7688DP micro oven on 5.2.10 . the person incharge there, told me that he is going to send me a demostrator to expain how to use the micro oven till that day i have called him many times but he only says that he is going to send the person but he doesn't ...pls help me in this problem.

DATE-05/02/2010 TIME:16:31:14



MID :[protected] TID :[protected]

BILL NUM : T23/2764 CSHER-BRIJ









[protected][protected][protected][protected]
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[protected][protected][protected][protected]
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[protected][protected][protected][protected]
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BIG BAZAAR — sox

The sox provided by bigbazar r really bad.
I get itching sentation when i use them.
Doctor suggested me to not use those soxes.
Dear Toshi M,
This is Priya from Future Group. Please accept my sincere apologies for the aberration in our service standards. Kindly provide us with your contact details by writing to us at [protected]@futuregroup.in with your reference id #11451 so that we can assist you further.

Regards,
Priya
Future Group Care
Dear Toshi M,

Please send us the details so that we can assist you with this issue.

Regards,
Priya
Future Group Care

T24 CREDIT

Hi, For every purchase above Rs 400, you are eligible for T24 mobile recharge credit. But my purchase bill on 18-Mar-15 is Rs 2738/, but there is no credit till now. Venki [protected]

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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