Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Dear Concerned, I would like to draw your kind attention that, I went to purchase some goods at Kharagpur Big Bazzar on the evening of 8th Feb 2014. At the cash counter, a person behind me in the queue just bypassed me and kept his goods on the cash counter. Even if I repeatedly expressed my objection, the cashier (employee id 42996) entertained that fellow and misbehaved. I asked for the contact details of his manager. He replied, he...

Dear Sir/Madam, I Rajanarayana A, purchased product worth rs.820/- on feb 1st 2014 around 7 pm in Big baazar mysore, but they swiped my card twice as they said the first was an unsuccesful transaction. But the amount has been deducted from my account twice. When i asked customer help desk they assured me it will be credited within 24 hours, but still there is no response. Today i visited them again they gave me a statement which i have to...

i gave order for 2 microwaves during 3 days sale season. it was sunday and last day of sale, so they told me to get the amount billed but get delivery of microwaves later due to non-avialability of item at the moment. they promised to deliver it in 3 working days and i got rupees 20000 billed for the same. one week passed but they didnot deliver the item. today they called up and said your order couldnot be delived and you will have to get...

i purchase a spine guard mattress from peps at hometown yeswathpoor bangalore . As per the purchase and commitment from sales representitive, I suppose to get peps memory form pillow along with peps spine guard (invoice number 90499026/order number [protected] ) but they provided nylone pillow at the time of delivery .now they are claiming in such a way that we cant able to change the pillow . hope that hometown and peps people will keep thr...

Wide Retail Invoice No. 0043458 Tr:6823 dt.26/01/14 (Big Bazaar, Rajaji Nagar, Bangalore) I have purchased one Pantene Shampoo 675 ml. container. While verifying the Invoice, I found that I have charged Rs.419.00 for the product. Actual MRP printer at the bottom of the container is Rs.379.00 only. Photographs of the product, barcode, MRP are enclosed for ready reference. Please make a note that a higher amount of Rs.40/- has been collected...

Dear sir/madam, I have worked at Big bazzer Katriguppe branch & submitted the PF claim form in your office to HR department on 21st Nov 2013, after that I’m not getting any updates regarding this PF claim status, As I have checked with PF office.. yet not submitted the claim form to PF office….? So kindly I request you to look into this matter & give our PF claim status ASAP PF No: MH/KND/212480/48244 Name:...

Sir, I bought a garment on dated 19/01/14 from bigbazaar shalimar eldee plaza sector-5, Indira Nagar Lucknow-226016 against my bill no.CH:182571, TILL NO.15 RETAIL INV NO.0027209 Tr:79410, aftre billing i have paid the money in cash and given my payback card for updating the bonus point, meanwhile i forgot to collect my payback card and left the counter. As soon i realized about my payback card i went back to same counter and asked for...

Complaint related to Big Bazaar Store: Plot No- 3218, At/Po - Kiit, Maruti Mall, Patia, BHUBANESHWAR - 751024 Dear Team, This is related to the quality of food items that the above Big Bazaar outlet is selling to its customers and the store manager's denial of the same and the non attentive approach towards cutomer complaint. I am a regular customer to Big Bazaar and shop regulary for considerable amount every month from...

Dear Sir, I am customer of Home Town, Noida from more than 6 months and this is a very very BAD experience. Problem 1 Your staff leave you and your client is not updated. the client is fool he will surf here and there and on its own get to know that his interior designer has been left and the work is in new man's hand who doesn't know anything about you and your discussions and then you have to discuss again all the things...

I purchased Electrolux Microwave Oven (on 27 Jan 2013) from Big Bazaar in Ulhasnagar next to Big Cinema.

After 10.5 months approx its circuit panel went out of service as electrolux executive says and and asking for the bill to get it replace in warranty (Warranty period 1 Year),
but unfortunately, I lost the bill.

I went to big bazaar on 20th Dec 2013 (37 days remaining for warranty end) to get the duplicate...

Dear Sir, After Big bazaar has taken over the store from Shoprite, the quality of service has totally deteriorated. Whenever i have visited at Nirmal Lifestyle, the A/c system is as good as not functioning. Many a times I have lodged complaint in writing as well as to the manager, but no improvement and the manager is helpless to rectify. Even today i.e. on 29th Dec 13, I have made a written complaint. The A/c system is so pathetic that I...

Name : Mrs. Mukta Parkhi
City : Pune
Store: Big Bazar ( Next to City Pride, Kothrud, Pune)

We had ordered modular kitchen set with trolleys . Primarily I have 2 complaints.
1. Many of the hinges of kitchen trolleys are loose and trolleys are not getting closed causing lot of disturbance while working in kitchen.

2. Against my order dated April'13 ; I am yet to receive the free chimney...

i have purchased some goods from big bazar kolkata-700013 today at 7.30 . After coming to home i noticed that billed has been overcharged for 3 items of 13 item taken . CleanMAte Toilet cleaner 2qty offer price 52/- actually charge 72/- difference rs40/- itc yippe noddle 1qty mrp 10 actually charged 12/- difference 2/- When i called the store in there local no. they told me to come with the goods and bills . The problem is that...

Hi, It is regarding the poor quality of bed purchased from hometown pune. We have purchased one bed of Rs. 36000 from hometown, Amanora, Magarpatta, Pune on 1st May 2013. The bed was broken in six months due to poor quality. We have registered complaint in customer care of hometown on urgent priority. Next day they have sent a person to take pics of broken bed. Now from more than 30 days there is no any responce from them whereas we...

Hi, i am Harish Kumar writing this from chennai, i had visited your Bigbazar branch at Velachery Phoenix market city on 08.12.2013 at around 7:30 PM. the challenge for the customer is billing, big lines even though you have more billing counters, i can't blame big bazaar for this since more buyers are there i have to follow the lane for billing, after waiting in the big lanes the billing was done and i am interested in paying thru ticket...

They keep postpoing the deleivery dates. They will take your money and will not deliver the product. When you ask for refund, noone takes your refund request. STAY AWAY FROM THIS STORE. DONT WASTE YOUR HARD EARNED MONEY ON THE CHEAP CHINA MADE PRODUCTS....

my name mehta mukesh purchase bigbazaar schme rs 5500 in date[protected] payment my credit card.after 5 days
i have contat to bigbazaar helpline.answer festival of diwali late your couries.after 10days i contact bigbazaar helpline pankajkumar/abhay goutam.answer your couries got to surat.he camited me your couries meet me after 1 days.but not meet me couries.his boss anubhai give me refund id[protected].but not today credit my account.bigbazaar...

I had purchased furniture's from home town on 4th Nov'13 which was delivered on 15th Nov'13. After receiving the materials we were informed that the installation team would come within 24 hrs which was not so after following they finally send a person to install the furniture on 17th Nov'13. To our dismay we were surprised the know that the hardware kit was missing in the sealed box supplied to us. The installer confirmed...

I bought a sofa and office chair from Home town at Aditya mall, Indirapuram on 5th Nov, 13. At the time of buying, they do not have the items in their stock and the sales representative has told me the items will be delivered to you within 10days however I am mentioning the date 17th Nov considering 12days as maximum period in the invoice. To keep the track of my items I was constantly calling the customer support and I always have the same...

We had ordered the modular kitchen from Home town. Snehal took the order & confirmed that it would be installed in just 20 days. After paying the down payment of 28000, we got to know she left & sneha & sachin has replaced her. None of them had any clue about the order placed. We had to give them the details. The order was placed in last week of Feb-13, they confirmed the material would be delivered in 0-15 days and complete installation...