Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

hello i have made purchase worth RS 5301 and the cashier swiped my card two times, when i asked him why he did so he said some connection problem, i was a little suspicious and asked him will i be debited twice he said "no sir the first transaction is cancelled" then i returned home and i crosschecked with my online banking and i was surprised to see there were two debits 5301 + 5301 = RS.10, 602. i rushed back to them and they...

I have purchased of Amount 4400/- on 22/9/2013 (Vide st-2545, ch-277641, tr-49514) of which returned some garment of Rs 827/-(vide credit note st-2545, ch-172448, tr-21523).

In my next visit to you on 5/11/13 (Purchased of Rs 1722/-), your counter is refusing to take the credit note as it is expired in one month which i was not noticed at that time.

Is there any other option to get the amount. please revert to...

Hi, Request all people who read this post to check your bill against the MRP or promised discount on offer signage, I'm sure you will realize how brazenly Big Bazaar is cheating us of our hard earned money.

Day before yesterday I bought two cans of Real Juice with offer signage claiming INR 161 for two together for select flavours. I selected the flavours mentioned. My bill should therefore show 161 but it showed 178....

We have recently shifted our house and hence the entire furniture was dismantled..Urgently we wanted it to be re-assembled to get settled at the new place...Mind you...a normal carpenter cannot fix it..Now, even after calling them up for the past 5 working days they haven't turned up till tow to re-assemble it...They committed to arrive today, hence I called up today morning to remind them to ensure that they send someone today at any...

On 02/11/2013 I went to Big Bazar, Avani Riverside Mall, Howrah, and shopped amounting to Rs. 1401. First I tried to pay the amount from my Axis Bank Debit Card No. [protected], but according to the staff who was present at that time in the cash counter the transaction was not completed. So, I paid the amount of Rs. 1401 from my SBI Debit Card No.[protected].

Later, when I checked my Axis Bank statement, I...

Sir, I had booked two of the wall paper from Home Town on date 27/07/13, vid. receipt no 0001002. After some days about two weeks when I had taken rigorous follow up for delivery than they replied that the stock is not available. I requested to refund my money, then one of the sales people Mrs. Anuradha (Mobile no. [protected]) accept my request, and promise me to refund my money within two days. But it was not happen. Then I approached...

RECENTLY I AM PURCHASES GAS STOVE GT30L 3 BURNER IT IS MRP 5540 INDIAN RUPEES BUT THEY ARE MAKING FOOL. THEY ARE SOLD IN 7750 FREE 5 SET OF PRESTIGE OTHER PRODUCT SO PLEASE DON'T PLAY THE CUSTOMER 2. I YOUR PURCHASES AMOUNT 3500 AND ABOVE THEN THEY GIVE YOU 5 GRM SILVER RUPEES BUT CONDITION 110 RS DEPOSIT THEN THEY GIVE YOU MARKET PRICE OF SILVER IS 40000 RS KG 5 GRAM PRICE IS 200 PURE SILVER BUT THAT WAS WORTH RS 150 ONLY EXACTLY...

Hi this is chitikela.praveen i have gone to big bazzar at Phoenix mall at Velachery on Oct 27th 2013 to purchase formal dress.
I have purchased the two formal shirts and that displayed with a big hoarding as buy 2 for 699, but as i went to pay for my products at the till it took for around 1 to 1.5 hrs there where two to three issues while i was waiting in the queue as the card machine isn't working, and at once they say they...

I have purchased a 3 door wardrobe from Hometown Dahisar on 15th September 2013 and the order no. was [protected]. The said wardrobe was delivered to me on 25th September 2013. On opening the packets, in front of the carpenters who had come from hometown for assembling the wardrobe, it was found that the mirror had 2 horizontal cracks on it. Immediately we called the customer care and informed them on the same day that is 25th September 2013...

Dear Sir / Madam, I, Rajesh Lobo, have visited Big Bazaar located at Bharat Mall (Mangalore) several times, but never faced an issue until yesterday (October 11th, 2013) after purchasing stuff at Big Bazaar RCITY Mall (Ghatkopar, Mumbai). I purchased food items worth Rs. 1970/-. At the billing counter, they swiped my card twice. As soon as I received a notification text message from the bank, I enquired at the billing counter, for which...

When we[Family] visited to Big Bazaaar Kachiguda, We looked for our stuff but the services were so worse and inconvenient so we felt to go back and when we passed from the Exit door, Another man with a bag came along with me and siren beeped, He was standing at the door and it was beeping for long.They took me to checking room and harassed and found that i was innocent and none of them apologized me for the inconvenience, i saw the manager...

I purchased a dinning Table from Home Town Vikroli againng order# [protected], When was it delivered I complained it was not from werehouse and delivered me from store as display unit. I complained at your customer care center, nobody responded me for a week so I had to visit you store and your one of senior representative convienced me that it was new piece and I agreed to assembled it. When your fitter open the box there were 2 chairs...

BIG BAZAR JABALPUR M.P--EMPLOYEE WAS RELUCTANT TO GIVE ME MY GIFT VOUCHER (INVOICE DATE 12SEPT 13)
I HAVE MADE PURCHASE OF 6000 SO I SHOULD GET 3 x 250 GV
THEY PROMISED THAT THEY WILL CALL AND GIVE MY GV 's as these GV's are out of stock but now 6 days passed but yet not recieved any call or my GV's

SO BAD :l I ALSO POST MY COMPLAINT ON MY FACE BOOK AND MAKE EVERY BODY AWARE That how irresponsibel...

Dear Concern, My name is Siddharth Rao. I had bought ( Sofa Regal, CT Essenza Table ) from your Gurgaon Store on 01/05/2012. ( Bill No. [protected]) I was very happy & trusted your brand very much. But out of surprise your Table broke down a week before with no physical damage. I am really very surprised that how can I expect this type of service from a Big Brand like you all. Please your urgent assistance regarding the same. ...

I had ordered furniture worth 90,000 from Hometown Vikhroli. Was promised delivery dates for all 4 purchases - Bed, Mattress, Dining Table and Wardrobe and that furniture would be set up the very next day of delivery. The bed was delivered on time but I had to follow up multiple times with call centre to send a guy to set it up which yielded no result. Visited the store twice and after several follow ups got the guys late night to set up...

Dear Sir/ Madam;


Sub:- Damage & wrong colour shoe Rak delivered to Gold Seal Engg Product Pvt Ltd. Which is not Acceptable.


Damage & wrong colour shoe Rake delivered by Aug 13 from Future Group (Home town Subo Central)
Since 21st Aug 2013 we are following with Mr. Parvinder (Manager)[protected]
He was supposed to solve my problem within 3 working Days. He always made...

Dear Madam/ Sir, This is with regards to our shocking experience at your Home Town Store located at Ishanya Mall, Pune. I am reaching your customer service for an urgent intervention from your end. Brief details: I had made a purchase of curtains worth Rs. 4077/ from your Ishanya Mall, Pune store on 28th July, 2013. After the purchase, we realized there was some minute damages in the curtains which we had purchased. These damages...

I visited big bazar,Rave market,Kanpuron 24/08/2013.When I went for payment throughdebitcard,they replied me that as there was no connectivity,payment through debit card was not possible.In a city like Kanpur it is very sad.Another thing using debit card for payment,thrre were some benefits for me.Why do u use such type of service which doesn't work?...

we bought a bed from hometown which got delivered in three weeks but after that its now more than a week that nobody has turned up to assemble the same.the call center number is always busy and at times when we do get through, the guys at call center gives false promises that we are sending somebody tomorrow who will assembel your bed but unfortunately nobody turns up. we feel that we have been cheated and now I want my money back. Just...

Dear Team, Both me and my husband had very high thoughts about HOME TOWN and its various products. We have been a regular customer of Home Town in Kolkata, and we really appreciated the variety of products we got to see in their show rooms. But sad to say that HOME TOWN has not lived up to its expectations. Just 2 months back, we bought a 2-door utility cupboard from Kolkata Bhawanipur Show Room, and we had no second thoughts in buying...