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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Apr 14, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
456
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 150

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B
bittu567
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About the staff

Address:Mysore, Karnataka

Hello sir i am naman sukhlecha from mysore karnataka, today my family had been to big bazaar and the addres is jhansi lakshmi bai road, chamarajpuram mysoree-570004, here my family had got things and the 1.Retail inv no.0040151 tr:32746 - date[protected]
2.Retail inv no.0066108 tr:[protected]
#.Neha fashion bill no.12612
This are the bill numbers of what v got

Now my 1st complaint is when my dad...
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Vaibhav Dusaj
from Patan, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not recommended at all, poor service, cheat people, not professional

Address:Pune, Maharashtra

I am Vaibhav Dusaj, I bought modular kitchen from Hometown Ishanya Mall in the month of November 2013; it is MORE THAN 4 MONTHS and still my modular kitchen is NOT COMPLETE.
They lured us with giving n number of discounts and loan options; they visited my home to take all measurements. Finally i ended up paying almost 2 lakhs for my modular kitchen.
They took the entire amount and promised to deliver modular kitchen by end of...
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rajnijee
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of amount

On 17 feb 2014, I bought different items of total value of Rs. 561 and paid the amount by Debit Card with number ************3377. The billing counter swiped the card once and asked for PIN and said the transaction was unsuccessful and therefore he swiped again and once again I had to enter PIN number. Later on it was found that the amount of Rs. 561 was deducted from account twice. The swiping was being done on the counter No. 1 i.e. Priority...
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subapb05
from chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent billing in exchange mela mrch 2014

Address:Chennai, Tamil Nadu

Hello

I have 3 clarifications in the exchange offer billing

clarification1: date of purchase 16.03.2014 and retail Inv no in my bill is 0039775 and till no.24

I purchased pediasure 400 g plastic container on 16/03/2014, the MRP of which was written as Rs.500

the exchange coupon value in my card is Rs1230

but i was billed for total amount of rs 474.23 net amount br...
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Y SUDHEER KUMAR
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

crack on dining table

Address:Hyderabad, Andhra Pradesh

Hi, i have purchased dining table on 16/02/14 from your shop piece is delivered to me after 15 days. a week after crack is notice on dining table top, photo graphs are attached for reference, requested to look into it and replace the piece at the earliest with out any further delay. order no [protected] Date - 16/02/14 Address J-104, Aliens Elite Prasanth Nagar Miyapur Hyderabad-49 ph no - [protected]...
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mohit.319
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Big Bazaar is earning cheap money by Looting customers with the help of T24

Address:Lucknow, Uttar Pradesh

I went for shopping in Big Bazaar Saharaganj, Saharamall, Lucknow on 12/03/2014. After purchasing I have been told there that I am entitled for a free talktime of Rs.30. After enquiring for the same with T24 staff who were present there, they told me to buy a new sim of T24 to get the benefit. T24 staff told me that in this new sim of Rs.95, I'll get the talktime of Rs.70, plus local and STD tariff of call rates @40 paise, plus 300 MB free...
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shikrita
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical customer service assistance

Address:Pune, Maharashtra

Dear Sir, I have purchased a PRESTIGE Induction Cook top only 1 year back from BIG BAZAAR, Vishrantwadi, Pune . Firstly, they have given me a damaged product later after harassment and verification they provided me a good piece with sincere assistance from floor manager Mr ASIF... After 6 months my cook-top again faced technical problem and BIG BAZAAR, Vishrantwadi, Pune helped me by arranging a visit by technical team and my cook top...
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vpatel135
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HomeTown - Non Grant of Refund for damaged goods delivered

Address:Mumbai City, Maharashtra

Dear Sir, My name is Vinay Patel and I had purchased the following products from HomeTown at Sobo Central, Tardeo, Mumbai. 1) 4 Door Magna Wardrobe; 2) 3 Seater Sofa; 3) A bed; and 4) Dining Table. All of the above purchases were made on 26 January 2014 vide invoice no. [protected]. A copy of the invoice is enclosed as ANNEXURE 1-Copy of Invoice. The payments for the same were made by Debit Card. As per the purchases made,...
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PRAVEEN KUMAR GARG
from Allahabad, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mistakes in their system

Address:Ghaziabad, Uttar Pradesh

I have visited big bajaar at edm kaushambi, ghaziabad yesterday i. E. 09/march/2014 and i had purchased many grocery items from grocery section which were invoiced through their retail invoice no. 0023263 dated[protected] amounting rs.2, 663/-.

After making the payment of the said invoice on checking i have noticed several irregularities in quantity and prices charged in said invoice. I have requested them to verify the items...
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Anindya Ray
from Mumbai, Maharashtra
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Pathetic behaviour and wrong billing

Address:Kolkata, West Bengal

On 05/03/2014 at Big Bazaar, Orbit City Mall during payment, the regilar cashier went away and a lady who seems to be a class-IV staff started billing my items. She threw away one item and without even bothering to say to me .When I enquired she simply refused and reacted angrily. After billing I realised that Kellogs Cornflakes having printed discounted price of Rs.130/- has been charged as Rs.141/- in my bill. My Cashmemo No. is 0018009...
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rahul_m97
from Nagpur, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Redemption of exchange value coupons.

Address:Nagpur, Maharashtra

Dear Sir, This is to bring to your notice that on 1/03/2014, I made purchase of various items from BIG BAZAAR store in LANDMARK, RAMDASPETH, NAGPUR, vide Cash Memo No. 0000627 for Rs.4, 071/- with an expectation that I will get an exchange value redemption of around Rs. 800/- .But I am very sorry to inform you that your staff did not redeemed the exchange value coupons from the Bill amount but gave 2 kg sugar pack free. This item is...
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Mithil K
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly billed at panvel Big Bazaar

Address:Raigad, Maharashtra

At Big Bazaar Panvel, They billed wrongly. I bought one Mini Samosa+ Mini Kachori, Buy one get one free. It was written offer price is 80 rs but they charged 160 rs. When i saw bill at home i found that how they did it. They made the quantity as 2 and charged 160 Rs. CASH Memo no. 0007311.

The case happened two times with me. Second case happened with Kids Poem/Ryme CD. Buy 1 get 2 free. They told that all 3 CDs are inside...
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gauravjagnani
from Jamshedpur, Jharkhand
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Bonus Coupons not provided

Address:East Singhbhum, Jharkhand

I made purchases of Rs 3000 in January under scheme that i will get coupons of Rs 250 each for next 2 months. It is already 25th Feb. I have not received the coupons. I made at least 10 calls at customer care and every time i was misled that coupons will be sent in 2 days. Services of Big Bazaar is really painful in this regard....
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Ramamurthyk
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please clarify your advertisement on Scrap value for the clothes

Address:Ghaziabad, Uttar Pradesh

Please clarify your advertisement on Scrap value for the clothes. It is mentioned Rs 250 Per kg whereas in Big Bazaar EDM they are taking at Rs 30/- per kg. This is purely subjective and sole discretion of the person sitting on scrap collection centre. Do we need to buy new cloth from EDM and sell it as scrap to them @RS 250/- per kg. Please clarify the BIG BAZAAR stand on the same. It has happened with me yesterday evening and I bought back...
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shankarmahalingam
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Aster Lift on Bed

Address:Pune, Maharashtra

I had bought a Queen Bed Aster MDF, MSctd Hyd Stg LoBt from M/s Home Town Pune Yerawada vide their SO No [protected] dt 4/2/14 by paying the full amount of Rs 24900/- with a request to deliver the same on 14/2/14 since I will be out of station. Accordingly, the delivery was made on 14/2/14 and their mechanics visited our premises on 15/2/14 for assembling the bed. While assembling, they have found that QB Aster front back plank assembly to...
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arun.743128
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Big Bazaar Profit Club Card 92250691500003

Address:Kolkata, West Bengal

Dear Sir/Madam I Arun Agarwal want inform u that Big Bazaar Profit Club Card [protected] customer id [protected]is purchased in my name at Hyderabad Ameerp store, code 4760 with my details by providing fake driving Licence no 33799B384 which i do not have, , the customer have resister my personal mobile no: [protected] my email id arun.[protected]@gmail.com. the address givem by the customer is west begal but your agent even dont know the pin...
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arun.743128
from Kolkata, West Bengal
May 21, 2022
This thread was updated on May 21, 2022
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Big Bazaar Profit Club Card 922506915003

Address:Kolkata, West Bengal

Dear Sir/Madam
I Arun Agarwal want inform u that Big Bazaar Profit Club Card[protected] is purchased in my name at Hyderabad

Ameerp store, code 4760 with my details by providing fake driving Licence no 33799B384 which i do not have, , the customer have resister my personal mobile no: [protected] my email id arun.[protected]@gmail.com. the address givem by the customer is west begal but your agent even dont know the pin...
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Manish Kunkal
from Durgapur, West Bengal
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Billed twice for my purchase

Address:Burdwan, West Bengal

Hello sir/madam, I am manesh kunkal from asansol, on 13th feb at 20:30 i made a purchase from big bazaar asansol of Rs. 459/-.first i tried to pay through my IDBI ATM card, but cashier present over there said it was unsuccessful transaction.so paid in cash, but my bank statement shows transaction was successful and Rs, 459/- was deducted from my account.I am providing the following details of the bill and attaching my IDBI Bank statement...
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B K Bagal
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong barcode cost more on customer

Address:Raigad, Maharashtra

I first time went to PANVEL BIG BAZZAR on 14/02/2014.but experience is not satisfactory They charge wrongly in bill I perches BRU Instant coffee MRP Rs. 290, offer MRP shows Rs.260 (Rs. 30 off shown on pouch itself) but the charge Rs.290 I got R. 30 back when I complain on 15/02/2014. Cash Memo-0004963...
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GaneshNair
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pending Work Unattended

Address:Bangalore, Karnataka

There are unfinished work for the wardrobes and the kitchen even making full payment Rs.3.37 lac 2 months ago. Wardrobe mirror, drawers and 2 sets of kitchen cabinet, skirting has not been done.The delivery schedule keep postponing. Order# [protected]....
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