Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

On 30 Mar 2014 evening i went to shop in Big Bazaar, Jayanagar, bangalore, opp Central Mall. I have selected few clothes and went for billing . There were 3 Billing counters out of that only one is working that also the person there is taking his own sweet time for every single billing. there were huge rush and a very long que, i waited approx 30 mins in the que and found that there is virtually no progress at all. I have then contacted customer...

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Address: Mysore, Karnataka

Hello sir i am naman sukhlecha from mysore karnataka, today my family had been to big bazaar and the addres is jhansi lakshmi bai road, chamarajpuram mysoree-570004, here my family had got things and the 1.Retail inv no.0040151 tr:32746 - date[protected]
2.Retail inv no.0066108 tr:[protected]
#.Neha fashion bill no.12612
This are the bill numbers of what v got

Now my 1st complaint is when my dad...

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Address: Pune, Maharashtra

I am Vaibhav Dusaj, I bought modular kitchen from Hometown Ishanya Mall in the month of November 2013; it is MORE THAN 4 MONTHS and still my modular kitchen is NOT COMPLETE.
They lured us with giving n number of discounts and loan options; they visited my home to take all measurements. Finally i ended up paying almost 2 lakhs for my modular kitchen.
They took the entire amount and promised to deliver modular kitchen by end of...

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On 17 feb 2014, I bought different items of total value of Rs. 561 and paid the amount by Debit Card with number ************3377. The billing counter swiped the card once and asked for PIN and said the transaction was unsuccessful and therefore he swiped again and once again I had to enter PIN number. Later on it was found that the amount of Rs. 561 was deducted from account twice. The swiping was being done on the counter No. 1 i.e. Priority...

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Address: Chennai, Tamil Nadu

Hello

I have 3 clarifications in the exchange offer billing

clarification1: date of purchase 16.03.2014 and retail Inv no in my bill is 0039775 and till no.24

I purchased pediasure 400 g plastic container on 16/03/2014, the MRP of which was written as Rs.500

the exchange coupon value in my card is Rs1230

but i was billed for total amount of rs 474.23 net amount br...

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Address: Hyderabad, Andhra Pradesh

Hi, i have purchased dining table on 16/02/14 from your shop piece is delivered to me after 15 days. a week after crack is notice on dining table top, photo graphs are attached for reference, requested to look into it and replace the piece at the earliest with out any further delay. order no [protected] Date - 16/02/14 Address J-104, Aliens Elite Prasanth Nagar Miyapur Hyderabad-49 ph no - [protected]...

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Address: Lucknow, Uttar Pradesh

I went for shopping in Big Bazaar Saharaganj, Saharamall, Lucknow on 12/03/2014. After purchasing I have been told there that I am entitled for a free talktime of Rs.30. After enquiring for the same with T24 staff who were present there, they told me to buy a new sim of T24 to get the benefit. T24 staff told me that in this new sim of Rs.95, I'll get the talktime of Rs.70, plus local and STD tariff of call rates @40 paise, plus 300 MB free...

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Address: Pune, Maharashtra

Dear Sir, I have purchased a PRESTIGE Induction Cook top only 1 year back from BIG BAZAAR, Vishrantwadi, Pune . Firstly, they have given me a damaged product later after harassment and verification they provided me a good piece with sincere assistance from floor manager Mr ASIF... After 6 months my cook-top again faced technical problem and BIG BAZAAR, Vishrantwadi, Pune helped me by arranging a visit by technical team and my cook top...

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Address: Mumbai City, Maharashtra

Dear Sir, My name is Vinay Patel and I had purchased the following products from HomeTown at Sobo Central, Tardeo, Mumbai. 1) 4 Door Magna Wardrobe; 2) 3 Seater Sofa; 3) A bed; and 4) Dining Table. All of the above purchases were made on 26 January 2014 vide invoice no. [protected]. A copy of the invoice is enclosed as ANNEXURE 1-Copy of Invoice. The payments for the same were made by Debit Card. As per the purchases made,...

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Address: Ghaziabad, Uttar Pradesh

I have visited big bajaar at edm kaushambi, ghaziabad yesterday i. E. 09/march/2014 and i had purchased many grocery items from grocery section which were invoiced through their retail invoice no. 0023263 dated[protected] amounting rs.2, 663/-.

After making the payment of the said invoice on checking i have noticed several irregularities in quantity and prices charged in said invoice. I have requested them to verify the items...

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Address: Kolkata, West Bengal

On 05/03/2014 at Big Bazaar, Orbit City Mall during payment, the regilar cashier went away and a lady who seems to be a class-IV staff started billing my items. She threw away one item and without even bothering to say to me .When I enquired she simply refused and reacted angrily. After billing I realised that Kellogs Cornflakes having printed discounted price of Rs.130/- has been charged as Rs.141/- in my bill. My Cashmemo No. is 0018009...

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Address: Nagpur, Maharashtra

Dear Sir, This is to bring to your notice that on 1/03/2014, I made purchase of various items from BIG BAZAAR store in LANDMARK, RAMDASPETH, NAGPUR, vide Cash Memo No. 0000627 for Rs.4, 071/- with an expectation that I will get an exchange value redemption of around Rs. 800/- .But I am very sorry to inform you that your staff did not redeemed the exchange value coupons from the Bill amount but gave 2 kg sugar pack free. This item is...

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Address: Raigad, Maharashtra

At Big Bazaar Panvel, They billed wrongly. I bought one Mini Samosa+ Mini Kachori, Buy one get one free. It was written offer price is 80 rs but they charged 160 rs. When i saw bill at home i found that how they did it. They made the quantity as 2 and charged 160 Rs. CASH Memo no. 0007311.

The case happened two times with me. Second case happened with Kids Poem/Ryme CD. Buy 1 get 2 free. They told that all 3 CDs are inside...

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Address: East Singhbhum, Jharkhand

I made purchases of Rs 3000 in January under scheme that i will get coupons of Rs 250 each for next 2 months. It is already 25th Feb. I have not received the coupons. I made at least 10 calls at customer care and every time i was misled that coupons will be sent in 2 days. Services of Big Bazaar is really painful in this regard....

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Address: Ghaziabad, Uttar Pradesh

Please clarify your advertisement on Scrap value for the clothes. It is mentioned Rs 250 Per kg whereas in Big Bazaar EDM they are taking at Rs 30/- per kg. This is purely subjective and sole discretion of the person sitting on scrap collection centre. Do we need to buy new cloth from EDM and sell it as scrap to them @RS 250/- per kg. Please clarify the BIG BAZAAR stand on the same. It has happened with me yesterday evening and I bought back...

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Address: Pune, Maharashtra

I had bought a Queen Bed Aster MDF, MSctd Hyd Stg LoBt from M/s Home Town Pune Yerawada vide their SO No [protected] dt 4/2/14 by paying the full amount of Rs 24900/- with a request to deliver the same on 14/2/14 since I will be out of station. Accordingly, the delivery was made on 14/2/14 and their mechanics visited our premises on 15/2/14 for assembling the bed. While assembling, they have found that QB Aster front back plank assembly to...

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Address: Kolkata, West Bengal

Dear Sir/Madam I Arun Agarwal want inform u that Big Bazaar Profit Club Card [protected] customer id [protected]is purchased in my name at Hyderabad Ameerp store, code 4760 with my details by providing fake driving Licence no 33799B384 which i do not have, , the customer have resister my personal mobile no: [protected] my email id arun.[protected]@gmail.com. the address givem by the customer is west begal but your agent even dont know the pin...

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Address: Kolkata, West Bengal

Dear Sir/Madam
I Arun Agarwal want inform u that Big Bazaar Profit Club Card[protected] is purchased in my name at Hyderabad

Ameerp store, code 4760 with my details by providing fake driving Licence no 33799B384 which i do not have, , the customer have resister my personal mobile no: [protected] my email id arun.[protected]@gmail.com. the address givem by the customer is west begal but your agent even dont know the pin...

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Address: Burdwan, West Bengal

Hello sir/madam, I am manesh kunkal from asansol, on 13th feb at 20:30 i made a purchase from big bazaar asansol of Rs. 459/-.first i tried to pay through my IDBI ATM card, but cashier present over there said it was unsuccessful transaction.so paid in cash, but my bank statement shows transaction was successful and Rs, 459/- was deducted from my account.I am providing the following details of the bill and attaching my IDBI Bank statement...

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Address: Raigad, Maharashtra

I first time went to PANVEL BIG BAZZAR on 14/02/2014.but experience is not satisfactory They charge wrongly in bill I perches BRU Instant coffee MRP Rs. 290, offer MRP shows Rs.260 (Rs. 30 off shown on pouch itself) but the charge Rs.290 I got R. 30 back when I complain on 15/02/2014. Cash Memo-0004963...

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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poorest billing services

About the staff

Not recommended at all, poor service, cheat people, not professional

Non refund of amount

Fraudulent billing in exchange mela mrch 2014

crack on dining table

Big Bazaar is earning cheap money by Looting customers with the help of T24

Unethical customer service assistance

HomeTown - Non Grant of Refund for damaged goods delivered

Mistakes in their system

Pathetic behaviour and wrong billing

Redemption of exchange value coupons.

Wrongly billed at panvel Big Bazaar

Bonus Coupons not provided

Please clarify your advertisement on Scrap value for the clothes

Defective Aster Lift on Bed

Fake Big Bazaar Profit Club Card 92250691500003

Fake Big Bazaar Profit Club Card 922506915003

Billed twice for my purchase

Wrong barcode cost more on customer

Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

File a complaint to Big Bazaar / FutureBazaar / Future Retail / HomeTown

Complaints recently resolved by Big Bazaar / FutureBazaar / Future Retail / HomeTown customer care

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Featured Big Bazaar / FutureBazaar / Future Retail / HomeTown consumer stories

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