Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I ordered 3/4 products on November 11, 2012 with future Bazaar Order No- [protected] dt 11 Nov.2012. They collected the payment, and did not do anything about it. I called after 5 days, and was informed that they had some technical issues (which they could not explain why), and they even did not take a complaint, stating they do not have a fcility to log a complaint and give me a complaint number. Its been 6 days, and I have still not heard...

Hi,

I have ordered one sofa in Hometown, Marathahalli on 24.Oct.2012 along with two tables. They promised me to deliver it by 04.Nov.2012 and I have been following it with the respective sales person closely from 03.Nov.2012 but nothing is working out till now. Its 15.Nov.2012 and I have been to the showroom twice regarding the same and shouted at so many people for n no. of times both in calls as well in person even to their...

Dear sir,
i am manish from gurgaon. we have purchased 1 double bed, 1 study table and a chair. the total amount was more than 17000. we purchased it from big bazaar, Sahara mall. our challan no. is 0592 dated 07.11.12. the product was to be delivered on 12.11.12 as they promised us. we bought it for Diwali festival only. they didn't delivered the items. even they are not responding well. they are not receiving my calls also....

I purchased a wrought iron bed and a Sleepwell mattress from the Big Bazaar in Ambience, Vasant Kunj on 28th October. I made this purchase only because I was assured that the delivery would be made on November 7th (this was the delivery date on the bill as well). When on November 8th I did not receive the delivery, I called Big Bazaar and I was told that there is a problem with the matress and that both matress and the bed would be delivered...

Hi Team,

I had purchased the following products from Hometown in Maxus Mall, Bhayander:
Sofa cum bed
Bean Bag
Nilkamal Wardrobe
Recliner Chair
Three-legged stool.

I made the down payment on Saturday, 28 October 2012 and prior to making the payment was told that the delivery will be made within three days. In spite of a confirmation from Bajaj finance via SMS and Phone call,...

Hi,

I have booked COSMIC SOFA from Home Town, Amanora Town Center, Hadapsar-Kharadi Bypass, Hadapsar, Pune.

Price: 73000/-
Customer: Amit Deshpande
Order/Receipt Number [protected]
Booking date: 19th Oct
Promised delivery date: 12th Nov

Hussain Shaikh and Brijesh were point of contact and they orally promised that the furniture will be delivered before 7th Nov, however...

Hello,

I bought the dining table (Maya) in Dec 2011 from Home Town located in Ishyana Mall, Pune.
1) First of all the Dining table was never delivered in time. The reason given was that the transport is not available.
2) After 3-4 months, when there were some gusts at my home (for dinner) one of the seat broke from the middle and it was a very humiliating and embarrassing situation for me. As the guest could have...

HOMETOWN KOLKATA IS HORRIBLE IN SERVICE. YOU ARE A PREY OF THESE PEOPLE ONCE YOU HAVE MADE THE PAYMENT.
THESE PEOPLE DONT DELIVER ON TIME. YOU CALL THEM TO HEAR STORIES FOR THE DELAY.THEY SUPPLY DAMAGED STUFF AND CANNOT FIX THE FURNITURE.

WORST THING THERE IS NO COMPLAINT ESCALATION CHART... THEN HOW CAN U EXPECT CUSTOMER SERVICE.

WELL I HAVE APPROACHED THE CONSUMER FORUM, NOW LETS SEE WHAT THEY CAN DO..br...

Big Bazar (Future Value Retail LTD) harasses Customer and his Family

Branch: Salaripuria, #1&2Varthur RD,Nagrvarapalya, Nr KR Purm Flyover, Bangalore

Receipt No. 0010568

Date of Purchase:[protected] Saturday (Time: 21:54)

Cashier Name: Rakesh B R

Issue: Charged Rs 479/- for an item having MRP Rs 279/- and harassed next day when refund was requested
...

Big Bazar People are Cheating Aam Admi in Bathinda

I am very much disappointed and feel cheated when went to purchase some house hold items on[protected] at big bazar bathinda. I purchased one dinner set of LA OPALA (35 PCS) after 1:30 hr. search. It was not only conveyed to me that it will cost for Rs 1599/- instead of 2035/- but also displayed at the counter in printed hoardings at two places.(Snap attached)
They...

I was going to big bazar on 20 oct. 2012 for purchasing soya bath soap nd sum neccessory things for home uses but i was shocked that they taking wrong money from me they shows that 1ltr soya oil price was 77 rs but at the time of bill they added 81 rs nd same thing done on soap price 3 pair of lux soap price was 80 rs but they gng to take 105 rs from me when i told them that this is not right they said we dnt know anything i[censored] want than...

Dear Sir,

I went to EDM plot no.1 Kaushabhi Ghaziabad (U.P) . I purchase home items but its open into home than missing the two items one is[protected] GH Sugar Daily 10 kg cost is Rs.397/- another items[protected] DUKES ONION&CRH 250 gm cost is Rs.50/- date is 14/10/2012 time 15:47 cashier name was Heena and receipt no is 0012928, St:4740 Ch:249494 Tr.68687 total items was 50 but we get only items...

Bought a dining set on 15-12-11, invoice no. 1551509. Within 8 months the cover of one of the chairs opened across the stich-line. Since last one month I'm chasing the CS desk for repair/replacement but in vain. Can I get help?...

I bought 4 packets of food bazaar wheat flour on 3/10/12 and surprisingly i found small worms in hundreds of number present in it.its a matter of extreme shame that a brand can play with health of its customers....

Order ID: [protected] - HandloomWala RPC 4 Red Roses Buds Print Double Bed Sheet - This bedsheet had bled after the first washing and faded. When I reported this matter to them, this is what they responded:

FutureBazaar - "In regards to your order number [protected], I understand that the bed sheet which is delivered to you is faded after first wash. I apologize for the same and confirm that at per the return policy we...

Myself Shatrughan Yadav,26 residential of ahmedabad, Gujarat want to register a complain aginst additional charge on purchase of items.
I have purchased some Items (Rasna juice packets, cream) from your BIG BAZZAR MALL, 10 ACRE, Kankaria, Ahmedabad, the purchase cost was
Rs 355.25/- only, I made the payment from my HDFC bank debit card.
After some days when I checked my account statement, I came to know that they have...

I visited the Big Bazzar stores located @ T.Nagar Chennai and purchased groceries,foos items,blankets etc., and in 3 of the cases the amount charged was in excess of the MRP mentioned in the tag;

1) FBR RAJMA CHITRA 200g - MRP IS Rs.19 ( Price charged is Rs.25) Till no.24 . Receipt No : 0009763 Cashier name : Aiesha Banu

2) WHISPER ULT WNG for 1 packet charged Rs.125 and for another 2 packets purchased,...

Brand: “Priviledge Club” Purchased from : Bigbazar Future Value Retail Ltd., Esplanade Metropolitan Building, 7 J L Nehru Road, Kolkata – 700 013 Receipt No. : 0007385 Date & time of purchase : 28.07.2012 at 21:19 Goods were sold with label inscribed with “super fine cotton & new age blend”. No cotton was in the sold goods but those were very warm. Complaint made to [protected]@fvrl.in. Reply mail received giving reference...

Last week I had gone to the Big Bazar (Esplanade) outlet in Kolkata to buy a shirt. While paying the money, the person in the cash counter asked me whether i need a plastic bag ( as per the new govt directives, plastic bags will be charged and have to be bought by customers, or else one can bring their own bags). I told the person that i do not need a plastic bag as i already have my own bag. To my surpise, I was told to vacate the line and...

I have purchased 32 inch koryo led tv from big bazaar on 21/03/2011 with 3 years warranty vide invoice no. 9327.

On 22/09/2012 I have faced a problem with tv and it is not working. I have lodged complaint on this issue to koryo no. [protected] on the same day and they have given a refernce no as 421721. Immediately I have approached the koryo service center in vijayawada and they have said that there is problem with the board...