[Resolved] Big Bazaar — cheaters
I REALY DON’T KNOW WHETHER SOMEBODY IN YOUR COMPANY WILL CHECK THIS COMPALIN OR NOT , BUT ONE THING IS FOR SURE PEOPLE WILL COME TO KNOW THAT “ BIG BAZAAR CHEATS CUSTOMERS”
Yesterday[protected] we went to buy some stuff from big bazaar , and checked out a promotion at juice corner BUY ONE GET ONE FREE . I asked the attended there whts the promotion he told me if you buy this pack of tropical juices that is for Rs 45 you will get another free( the packet contained 6 small packets of orange juice) , I purchased 8 packets (according to me and that attended I had to pay just for 4 packs). When I went to the counter to pay the money , the casher (who was dam rude , disgusting man I am sorry using these words but the person was so bad that I don’t have any other word for him) charged me ( 8X Rs 50 ) Rs 400 then charged (8*45) Rs 360, whn I told him that the attended over the juice counter told me its buy 1 and get one free how can you charge me for 8 packs , you need to charge me for 4 packs. The casher was dam rude and just gave me the change and my bill in a rude manner and told me to talk to sum1 in the customer care department , as he will not entertain us.
When I told the same to customer care ( a lady ) he was helpful and she checked everything and told me that she will refund the money . But again he had a word with another person and gave me another story that in 1 pack there are 6 juices , now you buy 1 juice of 200ml you will get another free. Can any one just let me know what the hell you think of the customers, You always give a new story. Why your workers are not trained properly , they don’t know their jobs. They are rude , no patience, no manners how to deal with customer. I use to buy my grocery from your store but I am sorry now I wont buy anything from our store and will also inform everyone in my circle not to buy anything from Big Bazaar
There were 5-6 people standing at the customer care center and they even had the same problem that the attendant miss guided us, you are charging wrongly, your representatives are rude, they don’t know how to deal with customers.
I have taken my money back and returned all the things to your so call customer care dept. and also written a note on the refund receipt. You can ck the same , I have also mention my contact number. If in case you are decent enough then call me.
I even think you have trained your workers how to cheat and not respond to customer’s complain. That really nice on your part.
I think Biz Bazaar is only for those people who belong to villages , they have money and don’t know their value, don’t have any class, just want to spend money, cant purchase stuff from good bands like lee, Lewis, UCB etc.
Its not the matter of money but of service , you guys cheat us. You have untrained , manner less, disgusting workers.
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Aug 13, 2020Complaint marked as Resolved