[Resolved] Big Bazaar — non delivery and poor service | |
With immense displeasure i am doing this complaint after suffering a lot with your Big bazaar poor service and callous attitude towards customer. On 15th August, i had booked a book rack, bill no. 1030, and i was assured that the delivery will be done in max. 10 days, same written on the bill as well. However, till date i have not received anything. Worse part: None of your big bazaar person ever cared to even inform me that there will be some delay. Rather, i have to chase so many individuals, who don't even pick up the phones, i have had a hard time in chasinthem and asking the status of my consignment. I have had a similar experience with Big Bazaar when i bought a single cum double bed, which was delivered with a defect, and no one ever tried to rectify the fault. I would like to bring to your notice that with such experiences, there is no question of so called "customer delight" rather there is a very bad taste as and when i think of "Big bazaar". I am sure there will be many such people like me who have had this experience. I hope you can get my deliveries in next 1 or 2 days, and also have some one rectify my bed and in future neither me or anyone else should have such experience which puts a question mark on the "professionalism" in the complete chain. Regards, Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
4 Comments | |
Comments
BIG BAZAAR — Non Delivery after 15 days of date of delivery
Home Delivery Rcpt No-4625 dtd 06.10.2010Bill date 06.10.2010
Product: Delivery of 1 Bag.
Till 12.12.2010 I dint get my bag through courier, I dint get any ph call also in any of number given above.
Fur Futher Clearifications My alternet Number is
Dhiraj Bargat-[protected]
Regret to complaint, Ned Immediate Feedback.
I am very sorry to say that your service to customer is very poor and ur staf[censored]sed to make false commitment to supply the items purchased from BIG BAZAR.
I have purchased one Dining table on 24.1.11 from Big Bazar Cuttack, Orissa but till date it has not been delivered. I repeatedly asked them for probable delivery date and they are giving false comittment to deliver the item by 15 days.
Now I am not interested to take delivery of the same and return back the money at the earliest.
Binoy
[protected]
I have purchased one Dining table on 24.1.11 from Big Bazar Cuttack, Orissa but till date it has not been delivered. I repeatedly asked them for probable delivery date and they are giving false comittment to deliver the item by 15 days.
Now I am not interested to take delivery of the same and return back the money at the earliest.
Binoy
[protected]
Happened with us as well, we got the delivery after ONE MONTH upon following up 100 times ..
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
BIG BAZAAR — Complaints Towards Attitude and Commitment
I have place an order of Split A/C (KORYO) and paid full payment(in Cash) in advance vide bill No. Tr. 11716 dated 01/04/2010 time 17.05 Hrs. As per salesgirl name Kanchan commitment they will delivered the split A/C after 02 days. yet i have not received the same and i enquire the same with Biz Bazzar staff today now they are giving statement they don't have same in stock, It will take more than one week for that. So i would like to tell you/Complaint that if they don't stock why they take full money in as advance from me.Niranjan Deka
# 9, Karimulla Khan Compound
Opp Indian Bank,
Rani Sati Marg,
Malad(East)
Mumbai - 400097
# [protected]