[Resolved]  Big Bazaar — Queen size bed no delivered

Same issue with me. I had bought a queen size bed and mattress from them (Big Bazaar at Whitefield) before Dassera (almost one month back). Just before the payment was to be authorized the chap (Babu) told me the delivery will take 21days. He could have told this to me before. I went ahead with the purchase. Promised date was 25Oct
To date (Nov03, 08) there is no bed and no matress. We have been calling them regularly but everytime they promise a delivery in 2-3 days. Today the girl blankly said that they do not know when the delivery will happen, so we should not call...!!??? When we threatened to go to consumer court etc. she went in and talked with her manager and said that the delivery will be this saturday...
I am sure we will have to follow up again and go through the same crap. Buy from these guys ONLY if they have stock. We also liked a dining table, sofa and TV stand but did not buy. I am glad we made the decision. If you want to buy cheap furniture, consider going to Shivaji Nagar in Bangalore, the quality is EXACTLY the same and the price is lower. Delivery is within a few hours...

If you have any questions re. my purchase feel free to mail me at [protected]@yahoo.com

Amit

I also ordered a Queen size bed + mattress in Dec 2008 from the Old Madras Road outlet, which was supposed to be delivered on 3rd January 2009. I am only wasting my time calling up again and again to know when it is going to be delivered, but only get a new story every time. Even the manager of the furniture bazaar Mr. Reddy is giving me false assurances - that somebody from the CSA team will sort out my complaint! Nobody from Big Bazaar has had the courtesy to call me and tell me in advance about the delay in delivery - infact nobody knows what is happening! Whoever picks up the phone, gives a new story...

I have guests coming in, and have no place to accomodate them! If I knew Big Bazaar only cheats like this, I could have purchased a bed from elsewhere much earlier!

I would recommend NOBODY should buy any furniture from Big Bazaar, unless u have a lot of patience, and afford to wait for months for delivery...

Can somebody guide me on what are my rights, and how can I make sure that Big Bazaar is taken to task - so that nobody else suffers the way I am sufferring.

the same is case with me, i have also bot a queen size bed from mumbai mulund furniture bazaar of future group, on 27 of june nd delivery is stilll pending, even after calling for so many days nd also personally visited to check wht the status is they only promise of delivery, this is very irresponsible nd ridiculous on their side, i request everyone to be cautious before buying from them.