BIG TV — installation problem

BIG TV — installation

i purchased big tv on 13-09-08 . they told that they will install on
with in 72 hours. Still now we havent get installtion .last two days on wards we are waiting for him he is calling daily but he was not coming we already disconnected our local cable connection

BIG TV — Installing the BIG TV

I had bought a Big TV connection last month.
While installing the DTH connection, the service engineer attending did not get the cable through a sealed enclosure and provided us with a connection through a window in a shabby manner.
To get this query resolved i called up the Customer Care to ask for assistance such that they can pass the cable through a sealed enclosure.
I was told by the person attending that it was not possible to do that and i will have to make my own arrangements, when i tried to emphasize on wanting a cable through a sealed enclosure for which i was willing to pay the necessary additional charges if any that have to be incurred.
I was told by the person attending that "We ask customers to buy some other connection who want a BIG TV installation through a sealed enclosure" and "Why did you buy BIG TV, if you wanted this".

I readdressed this issue on 14/12/08 to the floor supervisor of the Customer Care about the experience I had and was told that i will be attended to in 48 hours and will be provided with an engineer who will provide a sealed enclosure.
Until now nobody has attended to me and have solved this query of mine.

mera a/c no.[protected] hai.aur vo t.v.par display nahi dikha raha hai.aur manish jaiswal ke name se hai.