BSNL Assam Circle — Consumer Ignorance about the latest Tariffs and other faciltities provided by BSNL to its prepaid consumers

Sir/Madam,
There are lot of BSNL prepaid user in Assam Circle and I am also a one of such user of the prepaid. In Assam the prepaid consumer are ignorant about the latest tariffs applicable and other facilities that are available to them due to lack of information provided by the BSNL Assam Circle. May it be mentioned here that the information available over website are outdated and no latest information are made available either over internet or at the BSNL's Offices. It seems that the BSNL Assam Circle website are not fully updated for providing the latest and accurate information. In recent times it has been seen that advertisements and certain tariff are announced but the same are either not implemented or implemented lately. Because of such services and implementation by the BSNL Assam Circle, the BSNL prepaid customers are suffering a lot.
Do the needful for improvising the services of the BSNL Assam Circle so that the people in general can take maximum benefit of the facilities provided by BSNL.