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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 681

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G
Govindraj K
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repairing the "LAND LNE" which is dead

Dear Sir,
I am Govindraj Konaje, a professional working in Abu Dhabi, in a Multi national company from past 3 yeras. My Parents are of the age of 85 and 76 years old and staying in Konaje which is under Mangalore TQ, Dakshina Kannada, Karnataka. They don't have any body staying with them.
The only way of communication for my aged parent is TELEPHONE[protected] and from past 2 months the telephone is dead and the only...
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P
Pinki Baerjee
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband 7 landline

I cannot get my bsnl broadband bill last 2 months. Plz let me know what can I do at this moment? Give some suggestions in my mail id. I am using broadband with 'sulabh' connection. For the bsnl office, i got the news that, when they give me the connection, i'll be able to do 150 free calls from my land line and out-going service will be started automatocally. But alas!!!!!! What can i do? I could not make out-going calls from...
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N
Naresh Prasad Sinha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deficient Broadband Service

I have BSNL Broadband connection at my residence. Address is :
616/3, Phipps Road, Ayanavaram, Chennai-600023

The Broadband connectivity remains extremely poor & the connection comes & goes out at will. We have made several complaints in last 6 months but the situation has not at all improved.

I hope they would take some action after this complaint....
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S
Sridharansk
from Bengaluru, Karnataka
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Indifferent attitude/tel disconnected

I found my telephione[protected] not working on the afternoon of 13/10/09. I called complaint 1500 and nobody lifted the telephone for a long time and when the Interactive Voice system answred and asked to press 0, it went dead. After vexatious trial I contacted the local SDO (NEPZ) WHO ANSWERED ME TO MY SURPRISE THAT THJE LINE WAS DISCONNECTED DUE TO NON PAYMENT. It was a shock to me as i have been regulasrly paying and there was not...
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M
MOHAMMED ARIF PASHA
from Bhopal, Madhya Pradesh
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BT-ONMOBILE

Dear Sir,
I have called to customercare for deactivate the BT-ONMOBILE Christian devotional subscription pack they asked to send the SMS for deactivate but it is not deactivated till now and they are not responding for the same.

My Contact No +91 [protected]

With Regards,


Arif Pasha MD...
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B
Bhargav RajeshBhai Thakkar
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding the delay in getting PDSN internet facility on my FWT phoneline(BSNL)

Respected Sir,
I Myself Bhargav R Thakkar,resident of Ahmedabad,Gujarat,India,Owing the telephone number[protected]of BSNL.Around on 16th september,2009,I have applied for PDSN internet access facility at Odhav Telephone exchange,Ahmedabad.The order number for the application is FWT 49770.Inspite of my constant reminders to authorities over here,They are unable to resolve my complaint.They haven't activated my internet facility.And...
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D
deepika m
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

much delay in services

i bought a sms booster of rs33 on[protected]. but it has not recharged & it shows a error message of THIS VOUCHER IS NOT ALLOWED IN THIS PLAN. i contacted bsnl customer care & they told me wait till 3 o' clock evening. then also i received the same error. then today[protected] they told just switch off the mobile & try after a hour. still now not recovered. now when i contact the customer care, they are telling that its...
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S
shashi kant
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

landlines bsnl out of order

My bsnl landline No.[protected] is out of order for the last 03 days. I am trying to contact my Telephone Exchang- Model Town Jalandhar at No.[protected] but nobody is picking up tthe receiver just to talk about. I have also tried other nos. at bsnl Jalandhar but to no avail. Perhaps the authorities are busy in Deepawali ? ___ Will my complaint be listened ?...
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P
Pramila K Jain
from Bengaluru, Karnataka
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Complaints falling n deaf ears

I am using BSNL broadband services for about an year now. But there's lot of problem. The server crashes every now and then, the speed is just not what it is promised.

My internet connection was disabled as i missed out on the due date, but its been more than 10 days since i made the payment its still not working. There is noone to hear my complaint.

Everytime i call them up on the customer care number,...
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B
binod singh
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

uNSUBSCRIPTION OF WAP SERVICE

SIR! I wants to unsubscribe WAP actress of the day and sub actress of the day. MY mobile no. is [protected]....
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S
sukhbir pal
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GPRS PROBLEM ( SUBSCRIBE TO PACKET DATA FIRST )

M sukhbir from jalandhar (punjab), and m using nokia 3110c for the use of gprs ,but from some days m unable to use gprs on my phone, an error showing on my phone is "subscribe to packet data first"m change my internet settings but nothing is working, and one other thing is that when m using my default browser then no problem in internet but when m using other kind of browser like opera mini or any application with internet then...
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A
Apurup Kumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am not receiving BSNL land line bills regularly

I have a landline telephone connection bearing no.[protected]. I use this connection for BSNL Broadband.The problem is I am not getting my bills regularly. I need those bills for my reimbursements. I cannot use the softcopy/xerox of the original bill.
I have complained about it to the accounts officer but still i my problem is not fixed.
I have lost 4 months of internet reimbursement because of not providing the proof of...
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Kiran.M.V
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consumer Number

My BSNL Landline number is[protected] , please mail me my consumer number.

Regards,
Kiran...
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S
Saurabh Jain
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL "The Worst customer services and support "

Hello Sir,

I have a land line no. [protected] and i m using bsnl broadband home plan on the same no. Acording to our broadband plan our bill comes near 700/month but the august bill is of 2400. I complain for the same to the local office but there is no person to handle such problem. And when i asked them where is SDO they told that SDO comes only once and twos in a month. Then i tried to make call on the no. behind the bill...
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G
gajendra bahadur singh
from Khanna, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited twice no top up

sir,
money from my SBI acoount at gomti nagar lucknow branch was debited twice for rs 220 each, but the top up was not generated in my mobile no. [protected] on the morning of 14/10/2009, since then i have been calling your helpline but noting could be resolved kindly check and rectify
sincerely yours
D. G B Singh
3/35, virat khand
gomti nagar
lucknow...
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A
Arjun Poddar
from Dibrugarh, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extortion

I am using a BSNL Cellone prepaid service numbered
[protected]. Once I had subscribed to the " Word of the Day" Package . After some days I noticed that I was not receiving the desired service( an sms containing a word in English ) everyday, so, I decided to unsubscribe from this service and in this concern I called the Customer Care and as par their instructions unsubscribed from it and got a message that I have successfully...
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M
meghna jain
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

closed 57007 sms service

please closed through 57007 sms daily come in my mobile [protected]...
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H
HIMANSHU KUNDALIA
from Rajkot, Gujarat
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UNWANTED SMS

I GETTING DAILY MORE THEN 5 MESSAGE FROM BSNL MOBILE SERVICE EVEN AT MIDNIGHT OR NOON AT LUNCH HOURS...
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PREM NARAYAN TIWARI
from Bhopal, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL LAND LINE DEAD COMPLAIN IS NOT ATTENDED FIVE MONTH

Dear Sir,
My complain No: L- 782 MAY 2009, ( Five month) Telephone No:[protected], not attend & satisfai your officer today.
please check my complain & quick action your telecom sttaf.

thanks



TELE.NO:[protected]

PREM NARAYAN TIWARI

NEAR JAI HIND CHOWK
F.C.I.ROAD,KAPA LODHI...
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Pravesh Rohilla
from Dehra Dun, Uttarakhand
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ABUSED BY BSNL OFFICER

Dear Sir,

I am having a Jodi Plan from May 2009. Under which I am having a rent plan of Rs. 225/- under this Jodi Plan. BSNL provides 2 Sim to us in which we can make the free call from one Sim to another Sim or vise versa.( Only above said 2 SIM , rest of the no we have to pay as per plan 225)

1. I am facing a problem since starting itself. There is no free call type of facility On base no. BSNL charges amount...
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