Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Everyday 5 rupees is dedcucting from my mobile. I have been calling the customer care since a month. Nobody is responding properly. A complaint is also raised on 13th sep. But, till date no response. In addition to this, the people who was handling the call was putting me on hold for more than half an hour and disconnecting the call. I am very much frustrated with the service provided by BSNL support. Please consider this case and do the needful. My problem is still unsolved.

Thanks
Giri

I lost the bsnl portal user name and password.

i have got the dataone webmail active.
plz send the details to [protected]@dataone.in

Don't send any type of massage from wap.bsnl.mauj.com to my mobile no [protected]

I an unable to see my usage for the september month.

we are family holder and from this week we r getting blank call on our landline using slang words we tryed to findout the phone no from which this all call are coming they didnt told so please halp me out.

Resp. Sir/Madam,

Since 2nd September 2009 my bsnl broadband connection is not dead. Frequntly i complained
to bsnl customer care no but no action has been taken till date. Even so manytimes no one is
responding my phonecalls. I am fadeup with this broadband connection. Even i personally visit
nallasopara bsnl office to complaint about it but all in vain.
So what should i do to solve my problem since one month.

Sir,
I purchased a bsnl huawei data card modele325 on 17. 7.2009 from Bokaro BSNL office.Iam not satisfied with speed of the card as it is very dificult to open many web links .I therefore request you to take the needful steps.
Thanking you,
Ajit

In our area that is Frank Pinto colony Govind Apts. (Upnagar Nasik R'd),
I Log the complaint ones a day in 9 times but after one day BSNL Technician came & he create manual dial connection, when i dial connection after 5 to 10 min Generic host error is coming I connect directly though Ethernet connection was getting. but again speed is very poor but error is not coming. Is connectivity problem. We receive only 10-25 kb for few minutes’ rest of time no signal. Please do the needful, I know there is no meaning of these...

SIR/MADAM
I AM A POST PAID CUSTOMER IN 225 PLAN AND GPRS 199PLAN. MY COMPLAINT IS SLOW SPEED GPRS I COMPLAINED SO MANY OFFICERS IN BSNL BUT NOBODY TAKES INTEREST TO SLOVE MY PROBLEM PROPERLY MY DATA DOWNLOAD SPEED IS 1.5 KBPS SOME TIME IT WILL COME 3 KBPS BUT RARELY
THEY KNOW SOME PROBLEM IS RUNNING IN GPRS BUT NOBODY TO RECTIFY CLEARLY
STILL I AM WAITING SOMEBODY WILL HEAR MY REQUEST MY PLACE IS VARANAD IN CHERTHALA SECTION
THANKING YOU

SIR, THERE IS WAP SERVICE WHICH HAS STARTED BY OWN ON MY CELLPHONE [protected] FROM 58888 AND AFTER REPEATED REQUEST TO CUSTOMER CARE THEY ARE NOT STOPPING IT MOREOVER AS PER THERE DIRECTIONS I AM SENDING SMS TO 58888 FOR UNSUBSCRIBE BUT EVERY TIME THERE IS DEDUCTION OF Rs. 1.50/- BUT NO ACTION IS TAKEN TO STOP AND EVERY TIME THERE IS DEDUCTION OF MY AMOUNT. REQUEST TO STOP THIS SERVICES WITH IMMEDIATLY EFFECT.

my prepaid cell no is [protected]. I do not want ring tone. BNSL is telling how to cancel it. Can BSNL cancel it

when i use internet of bsnl, it is too slow and take near two minutes to open a web site.

Dear Sir,
This is Manas Pattanaik from Bhubaneswar, We used BSNL land line from last 10 years. Recently we used the BSNL land line no[protected]. Now we have shifted our residence on June 04th 2009. On 15th June 2009 we deposited the form for shifting the Land Line to our new address. One month passed Land Line was not shifted, then I follow up with concern JTO Mr. Pradhan ([protected]) of BJB Nags Exchange about shifting. Every time he told we will do it within 2-3 days but nothing happened for another 15 days. His reply was, we have to laying cable & our contractor is not free to do this. Then I contact SDO Mr. Padhi, he told the same thing but give a sugestion to use a WLL until the Land Line is connected. After 10 days of deposited the form of WLL we got the WLL phone. But on Aug 17th that WLL phone outgoing is barred. Till that day we did not received the bill at all, for this again I contact JTO Mr. Pradhan, he told nothing to worry we will connect the Land Line. After few days cable was laid upto our residence wall where we have the point without connection. Then for connection of Land Line I regularly follow up with Mr. Pradhan, every time his answar was we will do it tomorrow dut his tomorrow is never comes. Then on 22nd Sep 2009 I met with SDO Mr. Padhi at his Office & he assure that any how Land Line will be connect on 24th Sep 2009 that means today. Today nothing is happened, so I went to BSNL Office to meet Mr. Padhi but he was not in the Office, so I met JTO Mr. Pradhan again he told me the same thing that they will do it tomorrow. For this reason only I mail today to solve this problem.

The telephone is in the name of Sarat Chandra Pattanaik my Father who is retired Sate Govt. Officer. Telephone no is[protected] I also plan to take BSNL Broadband after shifting the Land Line but due to this attitude of BSNL Officers I think not to take BSNL Broad Band at all.

Now I think due to this attitude of BSNL officers lots of people prefer to use other company's Land Line or Mobile Phone. I am also using BSNL post Paid Mobile for last 8 years & I am satisfied with this.

Your early respone is awaited.

Thanks & Regards
Manas Ranjan Pattanaik
Plot no -58, road No - 3,
Gangotri Nagar,
Sishupal Gargh
Bhubaneswar - 751002
Mobile – [protected]

Activate DND is of no use.I activated it many times by START DND, still i am receiving the sms.
so, i myself did PDNC through http://pdnc.bsnl.co.in/registerPhnNoforDNC.aspx
This is also not working.
<snap>
Phone Number Registration Date Status - BSNL(PDNC) Status - NDNC
[protected] 9/8/2009 12:05:24 PM Registered Data not sent to NDNC yet


Now i am fed up with this. Thinking abut changing bsnl to some effective service provider.

Sir,

I have a BSNL Prepaid Connection with Mobile No. [protected] from Dehradun Exachge. The caller tune service was activated on above mentioned No. The caller tune service activate in my no without any prior information. Rupees 37.00/- were dededucted for the same. I tried every possible measure thorugh phone and SMS to get this serivce deactivate but did not get any positive response from your customer care executive. I therefore request you to kindly prompt action from your side on my complaint. Kindly deactivate the caller tune service and refund Rs 37.00/- which was deducted from my account as soon early. I will be greatly obliged.


Required details are mentioned below.

My connection - Mr Manoj Kumar
Mob. No. :- [protected]
BSNL Compliant No. : H[protected] and 6010197


yours truly

Manoj Kumar

My Telephon number is[protected]. My Broadband Internet connection doesnt work most of the times and it has been totally dead since Last 2 weeks, My Numerous complaints to the the BSNL customer service has not helped in anyways. Everytime I call up the Customer service center am provided with a Ticket Number and am really Interested in knowing if anybody really works on those Ticket numbers. It is very annoying to know that the BSNL is not able to restore my internet connection since last 2 weeks instead of it being a very minor problem

Shim card lost. Kindly dont send the bills against the No.[protected] and cancel the number.

Dear Sir,

We have existing BSNL land with Tel No[protected], at H.No 13-6-434/D/64, Jyothi Nagar, Golconda post ,Hyd -8, .We had a fecility of caller identification for the last 7-8 years. Now it is not working and there is a problem in the instrument also.Please restore is immediately.

D.Uma devi,
Mobile : [protected].
H.No 13-6-434/D/64,Jyothi Nagar
Hyderabad-500 008
Land line BSNL:[protected].

To the Accounts Officer,

Please note that we have paid payment against your bills up to date of August 2009 for our Telephone No.22434406. Since our landline has been temporarily taken out of service from your end. Please re-check and give back us the service as much as earlier.

Thanking you and revert back.

Sri Dhanalaxmi

I took a broadband connection , I am residing at Chrompet Chennai, I opted for 500 C+,
I was shocked to recieve my first bill , which mounted to Rs 4906 , inspite of own modem,
Though under the plan 500 C+, I cannot surf 24 hrs the internet. So my usage came to around Rs 3100 apart from this they have charged monthly rent for my first 20 days broadband usage 11nth Aug to 31st Aug, Other charges Rs 400.
So , apart from usage , we have to pay monthly rent for broadband, this is I was not aware .
No proper explanation or guidance for choosing plan