Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir,

i'm facing problem since 3 week there is no bsnl broadband internet connection. i have called the bsnl customer care twice and my complaint numbers are ([protected] date 26/9/2009) and another one is ([protected] date 1/10/2009) but there is no response from the technical person. After these i have called the kupkatpally office more than 5 times to fix my issue/proble.

Mr. Suryanarayana (Technical person)...

Good morning sir from last three days my internet is not working. so many times my wife complaint to office,but they dont solve my problem.
Every month iam facing same problem, please solve my problem parminently.

My contact no s is [protected] & [protected]

Thank you sir R.Raghavendra Rao
Sai adarsanagarbr...

Dear Sir .

My Internet connection is not working since 15 Days. My wife Complainted in Kaipattoor Branch,Pathanamthitta (dist).Till now no body has attended.Please do the need full repair as soon as possible.

Inter net connection is in the name of Jessy Abu John.

Thanking you,

With regards,

Abu John,
Dubai...

maine 30-09-09 ko apne mobile no. [protected] ke dial tone katne ke liyen 56700 ke uper 4:02 pm ko msg kiya tha aur uss msg ke 2 rs bhi kate gaye.eske baat bina batyan mere 12 rs kate gaye.aur aab mere pass bar -bar 20 rs recharge karne ka msg aa raha hain.es liyen mera apse request hain ke mere mobile ke dial tone remove ke jayen.nahi to majborre main mujhe bsnl ka connection band karna padega.
...

bsnl lindline phone no [protected] not working
maine apna phone 03-07-09 ko ambala cantt se ambala city shift karne ke application de thee.par mera phone 18 aug 09 tak shift nahi kiya gaya. mere bar bar chakkar lagane par mujhe batya gaya ke naye cabel dalne padege. par 45 din bad maine 18 aug ko maine cgm ambala ko apne likhit complaint fax ke through bhaje aur usse din mera connection laga diya gaya.jabke unhone koi naye cabel nahi...

i am couster of bsnl prepaid card. accoding to scheme of bsnl there is one year validity with recharge of rs. 149.00. but after recharge of 149.00 scheme is not available to me. and dealer's 149 rs was deducted. coustemer care executive now tell that recharge should be done after including service tax. but according to msg from bsnl there is no such disclosure. afterwards i talked to bsnl coustemer care executive he told me to recharge...

i am haveing a land line with no[protected] its of tatiband exchange of raipur district.Last week i gave request to change my bill plan to 120 plan,when i caled the call center they sugested me this plan i explain me all out going rates and charges,but today 12 oct 2009 they stoped my all out going calls n std calls,please help me to start my phone conection again as before....

Dear Sir, I am enjoying internet connection since 4 to 5 years . I have already paid Rs.1000/- advance amount. Subsequently I switched over to unlimited internet connection from August 2009. Your people recovered additional amount of Rs.750/- in the bill for the month of September,09 ignoring the advance amount of RS.1000/- already paid.. I personally approched your billing office with the details of amount already paid. As requested by...

Hello Sir,
We are getting wrong calls from last 10 months, For every 3 months once thay will call and they are talking badly. Even in last 20 days we got the same wrong call twice and the same person is talking like that. so i want to know incoming call details of my landline phone on From date[protected] To date[protected]. Plz send the details quickly as soon as possible ...plz ...plz... why bcoz we are struggling a lot due to these...

Dear Sir,
I am a customer since 2005 and have been paying the bill regularly. Aii on a suddenon 1.10.09 I saw mu outgoing and incoming are disconnected.On enquiry I came to know that a bill dated 31.07.09 was unpaid as my cheque was dishonnoured.In each and rvery month I used to receive E-mail and SMS for payment of bills but unfortunately non-payment of the bill iwas not informed to me by any mode.Without intimitaing and returning...

I have a very strong compaint regarding digitech telematics Pvt Ltd directors Mr SOLANI who are greedy enough to fetch or exort money form the poor retailes for the BSNL bill colection services in West zone . they have colected Rs 18000 as payment comrised of deposit without interest & have not given return of any rupee since 18 Months
Please advice...

I am using this data card for last 10 months . Initially they assured me that their services will improve within one months and it will work in every major cities in India .But sorry to inform you this data card is not working outside the Guwahati city and its network is so slow that sometimes it takes 2 to 3 hours time for internet connection and the peed is so slow it takes hours for openig awebsite. It is hardly possible to watch video...

my moble no [protected] (trichy division) is activated with gprs facility . I used browse and eligible charges will be deducted now and then. On 2/10/2009,bsnl gprs has deducted Rs150 from my mobile account. when contacted bsnl customer care,they said it was downloading charges from no 54471150
On the above said day being the holiday I was at my home at Trivandrum kerala state .So swiched off the mobile from 1/0/2009 6.30 pm to 3/10/2009...

I have a general plan prepaid cellone conection no. [protected] in Bangalore. My connection validity expired on 19 Sep 09. Within the grace period on 30 Sep 09 I initiated a recharge through internet using citibank to recharge my account with Rs 550 to increase my validity period. However when the payment was done to the BSNL my mobile was topped up for Rs 550 with expiry on 19 sep 09 instead of increasing my validity period as per scheme...

i've bought a bsnl EVdo card recently for the first 2 days i was getting a speed of about 180kbps but after that on wads i've been no even gettin 25kbps speed. my EVDO number is [protected]. irequest you to look into the matter n respon immediately.as if im subjected to this speed its waste of shelling out 850rupees for a internet connection which is not even 25kbps....

Dear sir,

Ref:[protected],

Joy N.V.
Flat No.203, 18, Prince Anwar Shah road
Kolkata 700033.

I am the subscriber of the above telephone number. Today(10/10/2009) at 6.51 pm, I received a call without caller id. The telephone ring was peculiar (neither local nor STD tone. Thereafter the telephone went dead. We registered a complaint at once with docket number J2936.

Smelling...

I have registered for the excel power facility provided by BSNL to their Pre-paid customers on 26th of June this year. I am regularly in touch with Customer Care. I am always geting the new complaint No and the assurance that very soon my service will get activated. My last Complaint No is 3628326(Kolkata circle). What should I do now to get the activation of the Excel Power Facility of BSNL Mobile?...

I HAVE BSNL BROADBAND
MY BROADBAND PLAN IS 750 P/M
MY DOWNLOAD SPEED IS 5KBPS
AND UPLOAD SPEED IS 0.5 KBPS
I HAVE TO MANY PROBLEM WITH MODEM AND CONNECTION...

dear sir/madam
i have been using your broadband services from past one year with plan "business 700".due to excess usage i switched to "business 1200" plan which was provisioned and effected from 08/09/09 order no. 5854653. The usage of september was 7443.38 kb. inspite of that in september month bill i still got Rs. 823.83 extra broadband usage bill. kindly see to my problem and try to solve it as soon as possiblebr...

My telephone number is[protected]. My broadband has not been working for more than a week now. Repeated calls to the Thoraipakkam exchange, Complaints in BSNL Core Customer care didn't yield any response as well. My complaint number is 88469166. The Customer care people refuse to take another complaint since this complaint is still open.
Reaching customer care is another bigger task. It gets disconnected after 1 minute saying...