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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 683

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R
RAJENDRAN.R
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ITC CARD PROBLEM

BSNL have Portal service for purchasing ITC CARD in online.

I purchased one ITC Card in the on line Yesterday[protected] . I select 200rupees card. amount also deducted from my SBI account Rs 221/=
The display also show payment transfer successfully.

I got SMS from SBI BSNL payment successful like that.

After that system display shown BSNL sever is not responding like that ,then automatically...
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U
Uvaiskomath
from Muluppilagadu, Kerala
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false billing different from plant,female officers ill mannered

i am a subscriber of BSNL BROADBAND 500 COMBO,
as per the plan i am required to pay a rent of 500 per month and i am given 1.5GB free download,175 free call and phone rent is cut off.
i got connection after august12
when they came to connect,i asked them whether we can switch off WIFI,they said a key is there behind mode,but that was false information.....the key Offs the modem.
so somehow my first month usage...
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A
Anusha Thampi vv
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internal server error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [protected]@your.address and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

IBM_HTTP_Server Server at www.data.bsnl.in Port...
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P
P. Mohan
from Chennai, Tamil Nadu
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secret PIN removed while scratching

I bought one ITC BSNL Chennai Telephones for Rs 110. While scratching for the secret PIN the number was removed and I did'nt get the PIN. The serial No of the ITC card is IFE033029 and PSN No is [protected]. Kindly provide the secret PIN for using the ITC card....
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R
R S Singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broadband not working

Sir, my telephone no. is[protected] on which broadband connection is installed.
For last about 3 months the broadband had been having some problem or the other. I had been giving regular complaints, it becomes alright for a day or two and then again becomes out of service.
Now even the officials have started not taking any cognisance to complaints given to them,
Pl help in getting some soution. Thanking you
R...
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A
Asit Kar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pass Word not made available to customer

BSNL-Broad Band authority at highest level used to advise their customers to change their internet Pass Word freequently as a safe guard to protect against any fradulant use by anyone. Unfortunately SDOT / BSNL / Bongaon Telephone Exchange and its office have not disclosed the initial Pass Word to the customer at the time of initial installation Broad Band internet services. When asked for Pass Word - reluctant to disclose stating "Why...
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M
Mrugrajsinh Vansadia
from Hyderabad, Telangana
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Amount of bill is more than that of used

Hello everyone!
Please help me friends
This happens 2 times with me
I am getting service under Home 500C plan(night Unlimited)
This time I used only 1866 MB (This is shown on BSNL site)
But I got 779 Rs. bill This is written in Debits Charge.
Now what to do?
1.8 GB is in the limit of 2.5 Gb I have not crossed it so at most i would get the bill of 600 it is at most condition, but this is out...
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C
cauvery a n
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

link failure

phone no [protected] broad band connection is not working properly from the begining itself....
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R
Ravi Shankar
from Port Blair, Andaman and Nicobar Islands
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM OUTGOING VOICE PROBLEM

Respected Sir,

This is to inform that in my SIM the outgoing voice is not working since many days.Though the Incoming Sound is very much clear and correct. But, the Outgoing sound is not working.
Due to this I am facing a lot of problem in my day to day life.

Therefore, i will be highly obliged if immediate action is done from your side.

Thanking You

Yours Faithfully
br...
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S
sreelakshmi
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Shifting of Telephone and Broadband

Hi
I have requested for shifting of telephone connection for Jeevan Bheema nagar to Marathhalli around one and half month back.
My previous telephone number is 25277821
and Order no is 73024708
They said that it will be shifted in 15 day still now it is not shifted. I have called them several times there was no proper response. I have gone to the BSNL office at Indranagar , they have made me to go to one department...
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P
phule25972
from Tekkali, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Impossible to communicate with "[email protected]"

These are the case frequent failure is occurring with land line no: 2734393.
When I tried to contact about the FREQUENT FAILURE, ULTI MATELY I AM UNABLE TO CONTACT WITH EMAIL OR TELEPHONICALY. I have faced as regular customer of BSNL, Visakhapatnam, since three years.
1. Who is responsible heavy loss income for my BSNL Landline frequent failure of online trading transaction?
2. Why the landline failure occurs...
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P
Pramod Kumar Padhy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivate BSNL ringtone

Sir
Please deactivate BSNL tune of mobile No [protected].

Pramod Kumar Padhy...
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G
gopal krishna singh
from Sikar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of BSNL life time prepaid to normal prepaid

Sir, initially my sim card was bsnl prepaid normal simcard,but later it was changed to lifetime sim card.Sir i request you to please convert it from life time to normal prepaid sim card.My mobile no is [protected]...
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S
sanjay kumar
from Adampur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing barred

sir at the time of outgoing on my m no[protected] message displayed check operator service &i have complaint to call center on 5/10/2009 at 4.50p.mthey give me comlaint no [protected] when on 6/10/2009 i enquired about complaint they ask to wait as 24hrs has not been passed but as on date 8/10/2009 when i again requested they replied that their is no complaint & asked to report fresh complaint...
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A
akhaya kumar behera
from Kolkata, West Bengal
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crediting the uncleared balance

sir
our a/c no is [protected] in kharagpur rly station brach (branch code is 03332)
the details o[censored]ncleared balace are given below
SC no. Amount Date
33295076 2260.00 3.10.2008
35550360 2573.00 12.12.2008
35550601 17725.00 ...
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A
Amar Nath
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No action on complaint - Service deficiency

I am working in Reserve Bank of India and having a landline connection at my residence vide[protected].
The telephone no cited above is completely dead for last three days and complaint was booked vide docket no. 93521743 dated 05.10.2009.
I am surprised that no body has attend yet.
I hope, BSNL authorities will take necessary action to redress the problem....
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N
Nikunj Lall
from Delhi, Delhi
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Disgusting Service

Iam from Dehradun and I have been using NIC data card for almost a year now and even after getting full signal the internet speed is very low. Their clam of 153.6 Kpbs is a mere joke, that speed does come but only for a few minutes.The signals in the instrument are always full with all the five bars visible but still the speed in very low and most of the time when i try to connect the instrument does not respond.

The problem...
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R
rishi pundir
from Delhi, Delhi
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i cheated by 59595

i had got message on 7 oct 2009 that play a contest and win blackberry mobile of Rs 35000 and play it by messages and i won that prize but after that company didint reply me and i spend my Rs 80 on messages to 59595.
this company os really a cheater...
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K
K K Sengupta
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost phone, deactivate SIM

The mobile phone containing SIM [protected] has been lost this morning. Please deactivate the SIM with immediate effect....
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K
K.Dal Bahadur
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New connection not yet done

Hi ,
Its been a more than a month i have book new phone connection from BSNL tolichowki hyderabad on 28-Aug-2009 reason for getting is for Internet.
Date 28-Aug-2009
Phone number Alloted:[protected]
Order number:[protected]
Customer ID:[protected]
But till date no response form BSNL, i have taken some how the concern JE cell number from BSNL for my area mehidipatnam but he is least bother as give...
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