BSNL — broadband

applied for my broad band on[protected] and it's Req. Ref. number is 81204547. And I received my land line phone number on 7-Apr-2008.

From the below Exchange:

Avadi Telephone Exchange,
M T H ROAD,
Chennai - 600 054

But still now i doesn't received my Broad Band modem, Userid, Password and configuration informations.

One staff called my at last Friday and told that to collect the modem and information from office.

If it is the procedure means who will install it for us.

If I go to consult the office employees means, they directing me to some other building to some other person. If I have the solution from them means I will be happy. In that building, the persons will responding improperly. Is it a sin that I applied the broad band from you peoples. In the initial time itself not able to provide me the responsible customer care means in the remaining time how you will full fill my all requirements. If still now i m spending my money with the Internet Centers means what is the purpose of the Broadband applied.

For the broadband only I met irresponsible staffs more than three times. But my problem is still in the same status.

I paid, waiting and still spending for some other amount for my requirement means what is profit for me. I still in the loss. Please make it possible.

I read that, BSNL loosed its 50% of profit. If staffs still behaving in the same manners means you peoples will loose the remaining also.

One thing, I must be at my office at 9' O clock. If I got permission means how long i will get. If no staff is available at 10' O clock means, how i can get the support from office. There is no alteration for my requirement. If a staff went leave means no one is ready to handle my problem. This what continuously happened in my experience.

I cant open the page of bsnl portal to see my usage. Sometimes it opens but shows internal server error after login. please look into this immediately.

you are not give the caller id facility to [protected].i applyed the farm to the office before one year

My complain is same as above... The page www.bbservice.bsnl.in does'nt open most of the times. I have already complained in the local office but there has been no progress with the complaint so far.

Please look int this immediately!!!

Today that is on may first of 2008 i am not able to check the account usage...There an error something like error 401 forbidden or something
Can u please help me.

the page http://bbservice.bsnl.in/ is not being displayed to check usage

dear sir,
i hav taken bsnl broadband connection in feb 2008...
in march and around till 25th of april i was able to see my account usage... but after that i am not able to open the bbservice.bsnl.in page... i called customer care... but what they told didnt worked... same is the problem with my other friends...
if there is any work going on due to which you are not able to provide us this facility please do the favor of informing us...
i hope you will correct the problems very soon...

I cant open the page of bsnl portal to see my usage. Sometimes it opens but shows internal server error after login. please look into this immediately.

Respected Sir,
Its been a rediculous service i have been getin from last couple of weeks. I have a broadband connection on the phone no 2545434. I have checked my usage before some days and then i changed my passwords on the dataone site. then from last 5 days my interne is not working. I have been calling and complaining about it but noone really giving me a satisfactory reply. Everyone is just giving me other's number and telling me to try to tell him my prob. I have gethred more then 15 numbers till now and try all, but no one is solving my problem. At last when one of the person from you told me to change my password back to earlier one, i tried but its saying Invalid Username and password, and the site for checking usage is even not opening at all.
I m stucked with a big burden of work as my net is not working from last so many days. I have tried hard but experinced that BSNL service and customer service the worse compare to other providrs. And this is my last try, sending you the mesasge. I hope you will understand my problem and tae some strict actions againts these rubbish.

With Regards.
JimmY.

I cant open the page of bsnl portal to see my usage. Sometimes it opens but shows internal server error after login. please look into this immediately.i can say this is not good thing towards the users

i cant open the page of bsnl portal to see my usage. Sometimes it opens but shows internal server error after login. please look into this immediately.

hello sir please this is my second complaint to you that I CANT SEE USAGE PLEASE CORRECT IT QUICKLY.FED UP WITH THIS.ANOTHER 2 3 DAYS I WILL SEE AFTER THAT WILL DISCONNECT THIS BROADBAND CONNECTION ...

i cannot view my account details.showing my portal id or password is incorrect.
CustomerNumber :[protected]
Portal Order ID : 1004762
bsnl email ID : [protected]@bsnl.in
what is my portal id

in bsnl 250 broadband plan bsnl gives igb for 1 month and i am surfing 2or3 hours daily and i also want to know that how many mbs left in my account

i have taken a broadband connection & give an portal user id, but it is not functioning properly and allways showing that the id or the password is wrong although iam providing the same id and password provided by bsnl kindly do needfull.

tel my usage of broadband

I had got my broadband connection, i m unable to see my account usage as i know my username and password that i am using from one month on bsnl site as http://www.data.bsnl.in/wps/portal which is creating a big problem for me as i m unable to see how much has been used & how much is remaining. I think the password and username is changed by telephone exchange. someone please help me.

Iam not able to check out my bsnl broadband usage?
please help me.
Kindly send me the portal id and password.

Ever since the day BSNL installed Broadband Modem (SIEMENS C2110) at my home, I'm facing a lot of trouble. As soon as I switch ON my modem, my telephone line gets distrubed(One cannot hear what is being said at the other end), and as soon as i Switched it OFF the diturbance get vanished, I called several times to its costumer care and logged complaints so many times, and also to several higher officials, but nothing happened yet. this is creating lot of trobule to use telephone along with Modem ON.

Please help me out.

SIR,
I AM TRYING TO MAKE AN ACCOUNT IN BSNL PORTAL SO THAT I CAN RECIEVE MY BILL ONLINE AND TO CHECK MY WHOLE CALL DETAILS, BUT THE PASSWORD WHICH I AM ENTERING IS NOT BEING ACCEPTED...I HAVE TRIED IT SO MANY TIMES.
SIR PLEASE HELP ME OUT I REALLY NEED MY E-MAIL ACCOUNT IN BSNL PORTAL AS SOON AS POSSIBLE, SIR PLEASE DO THE NEEDFUL, I NEED IT TODAY.