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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 481

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S
srivaisnavi
from Guruvayur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL landline fault

Address:Chennai, Tamil Nadu

Landline no.[protected]. Out of service past one week....
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nupurtewari
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

caller tune activated without permission and charges of rs. 42/- deducted twice in may and june2012

Address:Lucknow, Uttar Pradesh

dear sir,
i am an officer in state bank of india, lucknow. im using prepaid bsnl mobile services for the past >8 years. although costs of services are low here but i have faced situations where without my knowledge and permission bsnl has deducted charges for some services which i had not activated like utsav pack, caller tunes.
this time also bsnl has deducted rs.42/- twice, in may 2012 and in june 2012 for activating bsnl...
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S
Sanjo George
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Landline connection is not working for past one & half month

Address:Thrissur, Kerala

Dear Sir,
My home land line connection[protected] has not been working for past one & half month. Even thought I complained in Exchange multiple times, they just informed that it is a problem with cable. But nobody has attended this issue as of now. This is not a single user/house issue, but my neighbor families are also facing the same problem. So please do the necessary to check the cable and restore the connection as early....
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ARUL VIGNESH
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DISCONTINUE THE UNWANTED SUBSCRIPTIONS

Address:Chennai, Tamil Nadu

Sir/Madam,
Am complaining on my father behalf. My father Mr R. Sathya Moorthy, having a postpaid connection of BSNL chennai circle of number [protected]
repeatedly getting messages from BSNL service LOVE GURU and Special wallpaper pack. he dint activate them but we are getting those messages. also we spoke with the customercare who are not taking any action. also we tried to send sms to 58558 to which alone our sms sending...
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Address:Ratnagiri, Maharashtra

HAVING BSNL LANDLINE AT OFFICE NO.[protected] NOT WORKING SINCE 5-6 DAYS , ALSO REPEATEDLY HAVE TO COMPLAINT TO EXCHANGE, SOME DB PROBLEM SEEMS TO BE WHICH IS NOT BEING REPLACED LONG TIME.

ALSO HAVING BSNL AT RESIDENCE NO.[protected] WITH BROADBAND FACILITY OF WHICH DSL SIGNAL OF MODEM ALWAYS BLINK WITH FAILURE OF NETWORK, PROBLEM IS NOT RECTIFIED EVEN AFTER REPEATED COMPLAINTS.

SAJID FAZLANI,
B.E.CIVIL.,br...
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Address:Maharashtra

Our Land Line[protected] is not working since 45 days, my parents age 70yrs were in touch with Palghar Telephone Office as well local Kelve office for more than 3 times.
Still phone is not working, for aged person it is difficult to reach Palghar Office frequently.
Our address is
AT& Post :- Kelve-Jasodi,Tal-Palghar,Dist-Thane,Pin-401401.
Please let us me know what more I need to do to get my landline repaired....
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A
Animesh Basak Chowdhury
from Mumbai, Maharashtra
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SIM LOST REPORT

Address:North 24 Parganas, West Bengal

I HAVE LOST MY 3 NOS. BSNL SIM CARDS AS MY BAG WAS LOST FROM LOCAL TRAIN. I CONTACTED CUSTOMER CARE BUT AS I COULD NOT TELL THEM THE EXACT LAST RECHARGE AMOUNT, THEY HAVE NOT REGISTERED THE COMPLAINT. I AM REGISTERED PERSON OF ALL THOSE THREE NUMBERS. PLEASE HELP ME TO GET IT BLOCKED PERMANANTLY..

PHONE NOS. - [protected], [protected],[protected]

THANK YOU....
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S
santoshwiki
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No internet connectivity

Address:Bhagalpur, Bihar

Problem: For last one month BSNL internet not working, although I am paying broadband monthly rental.

My line is down from last 1 month & I am paying for nothing.BSNL staffs behaves like illiterate. I am deep pain. No JTO / SDO helping me.
They dont even dont entertain phone call. Don know what era they belongs. [Stone age or Iron age]

I dont also understand their Job role assigned with requirement...
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D
devangvyas83
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill amount included for disconnected broadband service

Address:Ahmedabad, Gujarat

Hi,

I have BSNL Landline connection with number[protected]Ahmedabad District).
I have already submitted application to disconnect my broadband connection 3 months ago. I also received calls from BSNL officers to inquire/know about reason terminating broadband connection. But still broadband charges applies in my Landline bill.

Consider my complaint and take appropriate action, otherwise I am not...
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Sreenivas Sivadasan
from Mumbai, Maharashtra
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NOT RESPONSE CUSTOMER CARE

Address:Ranchi, Jharkhand

My mob no is [protected] connection from ranchi BSNL and the plan jaijawan scheme. I have recharged 151 STV for roaming free facility but the cell provider not give the facility and i have reached in kolkatta last one week.i will complaint there but kolkatta customer care said this problum solve from jharkhand customer care and give the no [protected] &[protected] but these two nos are invaild when i call. pl what is the solutio of my...
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T
tasmita
from Haldia, West Bengal
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Not responding to the registered complaint

Address:Mayurbhanj, Odisha

Sir, this is Tasmita Mohanty from ORISSA (Dist-Mayurbhanj) inform you that Rs-55 deducted from my balance automatically in between 20 days.i connect with the customer care but they are not responding.The packs are automatically activated,please stop those packs my complaint registered on 27 may no-E270R31124331.Before also their are many more complaint before but didn't have that complaint no....
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A
Anurag Saurav
from Hyderabad, Telangana
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Tablet PC

Address:Bihar

Dear sir
i purchase a tablet PC from BSNL

my Booking Id is - 137090 allot of waiting finally i got this device on 15/05/2012 but after opening the packet i show that screen is broken, immediate i inform to couriar office,
aprox several thousand times i mail and phone to customer care but they are only processing nothing else my case is steel stand alone, one thing is to say that

"maine...
+1 photos
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P
prakashsjaiswal
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

chat service

Address:Visakhapatnam, Andhra Pradesh

From past 3-4 months the bsnl is charging Rs 30/- per month w/o my consent or request for Chat Service on my mobile no [protected]. Moreover I am not using chat service at all. The bsnl is requested credit the amt deducted to my prepaid account. Henceforth not to charge for any service which i have not requested. Bsnl is requested to immediately deactivate chat service from my mobile no [protected].

Regards

jaiswal...
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Animesh Bauri
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Low Speed and no action has been taken yet after complaining

Address:Purulia, West Bengal

Sir,
With many respect and hope i am writing this letter to you. When I saw this site on net I thought that it can help me out of my EVDO speed problem. I am living at Adra town in district Purulia (W.B). I have an Evdo data card with the 825 unlimited scheme. I face many problems on slow speed like 40-50 kbps transfer rate. I did many complaint to Adra BSNL Office and Purulia district BSNL office, and also complaint on BSNL call...
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Rajeev Kumar
from Mumbai, Maharashtra
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Deduction Of Balance

Address:Barabanki, Uttar Pradesh

Myself Rajeev Kumar , I have two bsnl sim & bsnl network is very week in my village so on night we switch off our bsnl when we switch on the next morning we got one-one messages in both mobiles that "Thank you for using value pack service. You have been charged Rs 10." When we call C Care they told us that you respond one call from company at 7:28 am on 7june. Sir please tell me how we recieve a call when our mobile is switch...
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Address:Dehradun, Uttarakhand

First of all,, as per your website n t.v adds said, you are the no 1 telecom service provider. . Thats not true.. Just sent a mail to TRAI about that.. Your consumer services are so poor. . Those 1503 (constomer care executive dnt knw anything except ,, do call back after 4 hr)
Thats a trash.. Also,, i want to port ma number to other service provider .. But ur customer care representative are not so helpful again..

Itz...
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Vinodvajesh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Response After Payment

Address:Bangalore, Karnataka

Dear Sir

This is to bring to ur notice that Pantel Technologies are making wrong promises and commintments regarding the delivery of BSNL PENTA TAB. I am Vinod.V i had ordered for the tab REF:PENT0064484 and i received a mail to pay 3674 of money at Punjab national bank, i paid the same at the bank on[protected] with acknowledgement number M403142, after that i received a confirmation mail of payment clearance and...
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prasadkala
from Attingal, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM LOST

Address:Thiruvananthapuram, Kerala

I LOST MY MOBILE HANDSET ALONGWITH MY SIM CARD MY MOBILE NO.WAS [protected] Students plan. I REQUEST THE BSNL kerala TO BLOCK MY SIM IMMEDIATELY and ISSUE NEW SIM....
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deepakkumarverma
from Jind, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gprs plan activate by sms

Address:Pilibhit, Uttar Pradesh

sir mere bsnl mobile ([protected]) se me sms se gprs pack activat karna chata hu, to mene custumercare se baat kari to custumercare ne
HELP DATA2 ko 52244
par bejne ke liye kaha to mene sms bej diya lekin muje reply aya
no option available for your plan
mene kai baar sms beja lekin har baar yahi reply aya kai baar custumercare se baat kari leki kabhi custmercare kahta he ki line kharab he kabhi kahta he 2 hrs...
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vijayme09
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BV-Handango fever offer continuously charging money

Address:Sonitpur, Assam

Sir, BV-Handgo fever offer[protected] continuously charging money Rs.5.00 for five days since 21 may 2012 from my bsnl prepaid no. [protected]. The fever offer automatically activated on my mobile. After checking message I sent message same day to unsubscribe the offer UNSUB FEVER to 55678 which charged Rs.2.00 for it. At the interval of five days company is charging five rupees continuously. I have lodged three times complain in bsnl customer...
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