[Resolved] BSNL Broadband — shifting to new address delayed for 5 months

abdul48

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

To whom so ever concerned,

This complaint is regarding phone number 23620584

I had given for shifting of my DSL broadband connection in January 2013, till date its not shifted. I visited the main branch in RT nagar it was of no help, then I myself contacted sahakarnagar branch telecom division they said we will give connection in some days and now its 4 months and no sign of any progress.

they say they don't have feasibility in near my house. But at a distance of 125-150 meters away there is Bsnl connection, and they are not approving for cable for a distance of 150 meters. I contacted the AE of this area, but none helps. they keep just pushing the work and blames that they don't have funds and labor.

we pay the bills and i don't think that bsnl is poor and out of resource and funds to give new connection. I[censored] don't have resources why have the central government approved bsnl's connection may be they should go out of business and give business to private telecom providers.

I just hope this complaint will be addressed seriously on priority.

Regards,
Abdul

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Sachin Quadros

from Mumbai, Maharashtra

BSNL Broadband — They are providing any New Connection.

I had booked for the Dataone Broadband on 27-March-2008, at BSNL Kalyan Circle its going to be 2009, i dont have any information, or details whats happening. All they inform is they are under the process of expansion, for last one year. i think there is some cartel or arrangement going on between the BSNL and Private players of not providing the service in Kalyan Circle. Or else what is reason of such extraordinary delay.

A.PALANIRAJ

from Mumbai, Maharashtra

MY WORK ORDER NO;92599212.. HOW MANY DAYS THE BROADBAND CONNECTION

paranish

from Shiggaon, Karnataka

BSNL Broadband — delay in providing broadband services

Hi, I applied for a BSNL broadband on 22/03/2012 and made a payment of Rs 1800 and was assured that a fixed line and a router will be provided - phone and internet will be operational within 4 days. But till date they have just fixed a phone set that too is not opertional yet.For internet I was asked to provide an extra amount of Rs 750 for which I made the payment on 05/04/2012. Inspite of repeated reminders both phone and internet services have not been started yet.

ramageetha

from Ernakulam, Kerala

This is very true in my case too. I have been staying at Tripunithura, Ernakulam and when shifted to Kakkanad, Ernakulam, i have applied for shifting of bsnl broadband connection. now, i used to call them frequently, from the engineer level to the line-man. the engineer doesn't even attend the call. the line-man's reply stunned me that he would come to attend my case whenever he comes over there to deal with other complaints, if at all happens!!! then why we pay bills monthly or bimonthly? whether bsnl provides services to people or people provide services to bsnl???!!!

As you said, bsnl plays an ugly play behind business. the bsnl mobile towers shed a poor signal in almost all areas may be to push some private sectors, betraying the customers of bsnl. why should we stick on bsnl? govt. has to take action against this breach of business!!!