[Resolved]  BSNL — Customer care service is not satisfactory

The complaint number 2359150 provided on the just dial site is incorrect. I must say the customer care facility is very bad at BSNL, Upon contacting the response from the lady was too very bad and not ready to communicate and without providing information the phone was banged
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Aug 14, 2020
Complaint marked as Resolved 
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your bsnl customer care service is very poor.the executive has no product knowledge.
they cant satisfy the customer.
i have called in your customer care for my problem but the cant give resolution.i want to deactive my hello tune.
your bsnl customer care service is very poor.the executive has no product knowledge.
they cant satisfy the customer.
i have called in your customer care for my problem but the cant give resolution.i want to deactive my hello tune.
my mobile no is [protected]
service of bsnl customer care is very poor. recently rs. 30/- was wrongly deducted from my kolkata-99 plan. i contacted with customer care executives several times and they have given me a docket no. 3666439 dated 15/3/09. it seems that customer care executives have no knowledge at all and they dont forward any problem received from the customer in time. till date i have not received my deducted amount. now they dont want to take my call and most of the time they cant give any satisfactory answer and disconnect the call. i am fade up about it.we r suffering a lot. try to return the balance as early as possible.
my no is [protected]
The service is very poor. I have asked for shifting . It has not happened over 5 days.I have internal wiring in my house . A line man visited and left saying the lines are not ok. The flat is just two years old and the earlier tenent shifted only two weeks back.
They are also arrogant.

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    Bharat Sanchar Nigam [BSNL]
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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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