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[Resolved]  BSNL — Password reset at

Dear Sir,

I had logged in to with my old user id and password. It prompted me to change my password. It took me through the password change portal. I tried changing the password but it said password change failed. Then I tried re-logging with my old password it throw me an error invalid username/password. I tried calling customer care but the they were not able to help me. All I want is to reset my password for user_id:Prateek_wap and send it to my email account registered with

Please help me out.

Thanks with regards,
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  3 CommentsShareTweet


subject: Exchange of broadband homeplan

Dear Sir,
My homeplan for the broadband is 500, due to inconvenience I request you to exchange homeplan to 250. Kindly do in action for me.
My address is as follows:
M.Chinnathambi, hosa road, bangalore 560100
and my telephone number is :[protected]

Thanks and regards

waiting for your reply !
write a letter with phone and consumer number for password reset and submit it at the bangalore telecome IT office near vidhan soudha.
Dear Sir,
For last one month I m continuously trying to lodge my complaint online to bsnl cutomer care authorities at websites shown related to prepaid mobile service in Karnataka circle . My prepaid excel no. is [protected]. To this mobile no. of mine, I m daily getting floods of sms on cricket updates from 56505 without my request . They r virtually choking my mobile inbox space forcibly by non stop sms on cricket related updates daily. Itz so irritating deleting these unwanted feeds daily to keep my inbox free . Despite my online rquests to stop this nonsense updates, itz shamelessly continuing non stop daily. I dont know whom to call/contact/intimate to discontinue this stupidity. Each fortnight they are deducting Rs.15/- also without my consent. Thru this forum here I again request concerned BSNL people to discontinue deductions from my prepaid balance forthwith. --b.p.sahu, Retd. RBI Officer, Bangalore.

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    Bharat Sanchar Nigam [BSNL]
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    Bharat Sanchar Nigam [BSNL] Phone
    +91 80 2213 3200
    +91 11 2332 7117
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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