Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My BSNL broadband was working on 28, 07.09:19.00. I called up 1504 and a operator came on line. He was extremely rude when he was helping me to diagnosis of the problem. He then disconnected midway. I called again at 1504. A different operator came this time. I told him I wanted to make a complaint. He said he will redirect the call to supervisor, but instead of doing that he kept me on hold and after some time disconnected. Later nobody...

Telephone no[protected]

Applied for the data one connection on 6th July and recieved modem on 13th July. Recieved userid and password on 21 July. The userid and password have still not become active and am not able to connect to the network due to error 676 and 678. Also the ADSL light on the modem has become off post getting the username and password.

Please rectify the same as soon as possible. Thanks...

my name is aji kumar sajeev, am from pathanamthitta district kerala.my complaint is that BSNL is not having signals in our area.while vodafone, airtel, reliance, tata indicom are having sufficient in the same area.its shame for that BSNL not having signals while the others are having.i hope that it will b rectified soon.
AREA ADRESS
aji kumar sajeev,
sree sabari,
areekakavu, pezhumpara {p.o},
vadasserikara,...

I would like to bring to your kind attention that, my BSNL Landline No. [protected] of below address is not working since long time till date. I have complained many times at BSNL Office, Koottanad, Palakkad District, Kerala but no response. We all are working people in Kuwait
Note: This is not the first time this always happens once in a month but we are regularly paying the rent even though the landline is not working.
br...

I got BSNL LAND LINE CONNECTION LAST YEAR MONSOON SEASON. AFTER GETTING THE CONNECTION, HTHE NEW INSTRUMENT GOT FAULTY, WE REGISTERED THE COMPLAINT REGARDING THE FAULTY INSTRUMENT, LINE MAN CAME AND CHANGED THE INSTRUMENT BY PLACING A VERY VERY OLD AND DIRTY INSTRUMENT BY SAYING THAT WITHIN A PERIOD OF WEEK, WE WILL REPAIR THE NEW INSTRUMENT TILL THAN WE HAVE TO USE LINE WITH THIS OLD INSTRUMENT.

ONE YEAR HAS BEEN LAPSED,...

Dear Sir,

I have deposited Rs. 5000.00 and completed all paper work to Start ISDN on my Mobile Phone No.[protected], department has isswued me New Sim also, and it has been activited for local and STD service but it has not activated for ISDN till today.

Result of which, I have been put financial losses.

Thanks

Kailash Biyani
[protected]
+[protected]...

In 2005 september as i was shifting from Virar(Thane) to Delhi i surrendered my landphone and cleared everythng and applied for a cheque of deposit amount.I am in Delhi now and cant go to Mumbai to collect the cheque if it has been made.I dont understand why cant that be delivered to my representative atleast.My phone no was[protected]...

sir,
our phone no.[protected] is dead since 15 july 09, & we have booked complaint to BSNL wide complaint no, 000340, several reminders were also given personally to cocerned line man & SDO phones rajendra nagar exchange.Still our phone is not working.I request you to look seriously in this matter & arrange to resolve my complaint & I also request to condone the rent of my phone during this non servicing period,...

BSNL Mobile is well known for its worst service. But I do agree that their Billing is ACCURATE compared to fraudulent networks Like Airtel. I Had Deposited Rs 5000 and with a monthly rental of 99 Rupees for availing international roaming from BSNL. Only God knows the my headache in enabling the service from BSNL, Kollam, Kerala
Kollam BSNL, Kerala is well known for misbehaving, oldest and laziest staffs.
Now I travelled to...

Dear Sir/ Madam,

I am residing at Murukkangudi - Thanjavur District - Tamil Nadu and there is an TELEPHONE EXCHANGE in the same place at MURUKKANGUDI. My telephone number[protected]. This is under control of KUMBAKONAM CIRCLE/ NACHIYARKOVIL EXCHANGE. Telephone line was dead more than 5 days. We are complainting to Murrkkangudi exchange twice per day. When we inform them to clear the fault that they are simply saying the...

sim no [protected] has been misplaced and being informed to customer service centre and sim locked w.ef 20/042009 but I am still recieving bill for the service not provided please dont send me bill in future....

I submitted the online request form on 24-July-2009 for a new Broadband connection via request no[protected]. The site confirmed that I will be getting a follow-up call in 48hours but I didn't get any call yet.

Please look into the matter on priority basis as I need the connection on urgent basis.

Thanks,
Sarbjit Singh...

Hi BSNL customer care.

I am using cellone SIM card with number [protected] and package is Vennela plus, with vennela plus has an ofer that we can send 250 free local SMS for a month but when I sent SMS to one of the AP IDEA number “[protected]”, cell one charged 1.20 Re for each SMS.Can you please revert my balance and give me the reason why it was happened.



First SMS sent at: Around...

RESPECTED SIR,
I AM AJAY JAIN, A RESIDENT OF RAMPRASTHA COLONY, GHAZIABAD, HAS A BSNL LANDLINE WHICH IS APPROXIMATELY NOT WORKING FROM MORE THAN 2 MONTHS.
MY OLD PHONE NO. IS 2890122 AND MY NEW NUMBER WHICH THE LINE MAN GAVE IS 2643122.
WHENEVER WE GO TO GHAZIABAD EXCHANGE OR SURYA NAGAR EXCHANGE OR THE LINEMAN EXCHANGE OF RAMPRASTHA, THEY SAY THAT YOUR PHONE WILL BE WORKING THAT DAY BUT NOTHING HAPPENS.
I REQUEST...

When I login to BSNL portal (http://portal.bsnl.in/) and view outstanding bill for registered postpaid cellone connection and try to pay bill online, the site does not redirect me to a proper page i.e option to make payment via different banks but it just does not display anything.For the roblems on BSNL part I will not able to make timely payment which will not only disqualify for 1% rebate but rebate for timely payment. Above all there...

Dear Sir
I am receiving contniously a sms from BA 58888 which is as follows: " Freinds are forever! Ab naye DOST banao 58888 Chat par! Rambha, Sameera and Devika have recently joined.. Just sms FIND to 58888 Rs 2/sms" to my cell no and also to many of my colleagues.
I CONSIDER THIS AS AN INTRUSION INTO MY PRIVACY AND ALSO OBSCENE. KINDLY TAKE SEVERE ACTION TO END THIS MENACE LEST I MAY COMPLAIN TO POLICE.
CHALAPATHI...

We have a broadband connection, which is intermittently goes off, have blinking router etc. We have complained this matter to Complaint Cell 198 of Irinjalakuda Telephone Exchange many occasions in the past one month, still the problem exists. Once a technician came, but he is not able to rectify/troubleshoot the fault. No action action has been taken until now.

We are residing in Irinjalakuda town (Thrissur Dist, Kerala.)br...

There was a message from bsnl that now there are messaage tarrifs in bsnl lifetime too. they described them as:
Rs[protected]hrs free all messages. validity 1 month
Rs30- 10 paise per message. validity 1 month
I went to a local shop and got the Rs 30 tarriff. Now it worked fine for around 20 days. But now every message is costing me Rs 2. I contacted to your customer care and they gave me a complaint number but i later...

We have been experiencing non-functioning of our telephone lines. No one is accountable for this issue at BSNL office when we launched our complaints. Tired of complaints. Linesman's arrogance and AEs non-supervision and ignoring customers leads to death bed of BSNL in the days to come.89b99...

I have BSNL Service for broadband services. I have not had the broadband service working since April of 2009. Unfortunately, my many attempts to get this fixed have been met with very unresponsive and incompetent services from BSNL. As a long-standing customer of BSNL (since 2005), I am obviously quite frustrated.
I registered a complaint about this for the first time on April 24th. Since then I have talked to several people in BSNL,...