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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 701

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P
papi999
from Bhubaneshwar, Odisha
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Automatic Balance Deducted

I have a cell one no. [protected]. On 1st august I saw that I have a balack of Rs. 6.something. Whereas on the 31st july night I had nearabout 100. I m using bsnl 300 powerplus card for bsnl to bsnl 24 hour free purpose. I didnt call to any other no from my no. Only bsnl to bsnl. But why my balance deducted I dont know. I called to cc but assual no result. Plz help. I want to get rid of this thief company bsnl....
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W
wadalkarakash
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Uneccsarily overuse showing.

IAM AKASH WADALKAR FROM BHILAI...

IAM USING 500COMBO+ BROADBAND PLAN..

I GET IT ON 1MONTHS BEFORE..

I WAS DOWNLOADED SOME SONGS IN MORNING I.E NIGHT TARIFF I WAS UTILISING...

BUT THE DOWNLOAD VOLUME IS SHOWING OVER...MENAS I USED ONLY 964 MB OF NET BUT I HAD DOWNLOADED 0.96 GB...WHICH IS ADDED TO MY TOTAL VOLUME..

PLS ISUUE MY COMPLAINT...AND SOLVE IT AS SOON AS POSSIBLE..br...
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D
Deepak Kumar Sinha
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband disconnected since 15 days

I have been a using BSNL Broadband for last 3 years. But not even a single month I got proper service. Every 4-5 days the connection gets disruppted and it takes 10-15 days time to get it restored and that to after several reminders.
SHOULD I DISCONNECT BSNL BROADBAND CONNECTION.

Please let me know, how long the same thing will be repeating.

With a hope of sharp action.

Deepak Sinha, br...
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M
Mr. Rintu Sharma
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

collect your SMS for BSNL Number won 300,000GBP, CLAIM.

Respected Sir,
My name is RINTU SHARMA Last 60 Minut I got sms from 'TA-AG Congrats, you have won 300, 000GBP in 2009 SHELL INTERNATIONAL Mobile draw in Nig. To claim contact mail: [protected]@hotmail.com So I want recieve my prize money . How I get prize money . So please give an urgent reply to my email I can do further action regarding the same.
MY ADDRESS:
Rintu Sharma
North East -II
Arunachal Pradesh...
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M
Mukesh Kumar Sharma
from Jaipur, Rajasthan
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Incorrect Billing

I have a complaint against BSNL Broadband services. BSNL account Management portal display the consumption of 988185 KB where BSNL charged me against around 1300 MB. I have broadband connection in plan of free limit by 1 GB. I use to checck my account for the consumption. I am sure that I have never have any additional usage and same is not reflecting on BSNL's portal.

When I sent email to BSNL, they replied me to come...
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A
Arun Kumar Bhagatji
from Dehra Dun, Uttarakhand
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Unreliable connectivity of BSNL Broadband connection

Sir

Since 27th March 2009 I am facing a lot of problem due to unreilable connectivity on my BSNL broadband
connection. I am unable to use this service. A number of times I approached very senior officials of
Dehradun BSNL office directly and also through other sources but till date the problem has not been solved. Twice the engineer visited and checked all relavent things and finaly diagonosed that there is...
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V
Vijaya Praveena. B
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline telephone is not working

We have a landline connection of BSNL which is in the rural area of Karnataka and Kerala boarder. After a long time we got the connection from Karnataka although we are in Kerala. Now this line is always neglected by the BSNL Dakshina Kannada of Karnataka. Our landline will not be working every now and then, the cable and the line over the pole are very old and are not in a position to pass the signals. BSNL is not at all bothered to check...
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P
PARTHO PROTIM MUKHOPADHYAY
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for Conversion of Anant Plan to Saral Anant Plan

We are the resident of Dhanbad, Jharkhand and a very old customer of BSNL Cellone Anant Sim.
Few days back I came to know that we can convert the existing plan of Anant to Saral Anant by doing
which we can reduce the talk time charges.I called up the customer care and came to know that by simply sending a message from my mailbox I can covert the plan.But ultimately till now the same Anant Plan exists in my mobile.After my repeted...
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M
Manish Singh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Properly Working My Telephone and Broadband

Dear Sir,
I have all ready register complain in 198 service on 24/07/2009 (Complain ID[protected]and again registered today. My complain ID is 1635205.
I have a BSNL Broadband Service. It is not working properly.DSL link always break. and no one listens to the complaints. All give another to another to another numbers to call for complaints but no one answers my complaints.
I ask this complain Tagore Town Exchange, ALLAHABAD,...
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C
Chinmay kumar Mohanta
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet Connection

I am a consumer of bsnl mobile
My Sim No - [protected]

I am recharge my phone with voucher of 99/- for use of Internet for one month on 05.07.09 .
But from 23.07.09 when I use innternet Rs. - 17/- will deduct from my Main Balance .
Thats why I am book a complain No. - 3627590 in BSNL costumer care but thair will no responce from BSNL ....
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N
Narayan Suryavanshi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network problem

To,


Kind Attn. of Officer in Charge

Dear Sir,

The following point I have given written letter to the Dombivali office (MIDC), Kalyan (Kala Talav ) office and Ulhasnagar, also call up Pune office but last 3 month not yet solved my problem.

Mobile no. [protected]
Postpaid plan 725.
Deposit amount paid 5000.

1. While I make call I am having signal...
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S
S.E.MSEDCL C.O.JALGAON
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LINK FAILING INTERMITTENTLY

FROM LAST 15 DAYS OUR BROADBAND LINK IS INTERMITTENTLY BROKEN CAUSES DISTURBANCE IN OFFICE SERVICES COMPLAINT FILED TO SDE MIDC BY SMS/ON PHONE BUT NO ONE TAKING IT SERIOUSELY PL.ARRANGE TO ATTEND URGENTLY...
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A
ANIL SHANKAR
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CALL BARRING

Sir,

I have been using Cellone post-paid mobile for the last 4 years (NO : [protected]) . Since 2008 I have been paying the bill through Internet by using SBTonline account of State Bank of Travancore through BSNL Site. All these payments were made well in time.

As usual i have paid the bill for the month of June 2009 on 22.07.2009 (Rs.720/-) through Internet. The last date for payment was 23.07.2009. My account...
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D
Darji Jaydeepkumar amrutbhai
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activate on my mobile caller tune

I have confirm to receive a bsnl caller tune on mobile 30/7/09. mann film song is chaha hai tujko chaunga har dam (Code 103113) please inform to me when activate thids caller tunes on mobile ....
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S
sanjay ku. Mohapatra
from Mumbai, Maharashtra
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non rechargeing

Dear sir,
i have a BSNL prepaid connection. I tried several times to recharge it. but it is neither recharged though easy charge or nor by RCV card. I can receive incoming calls but cant make any calls from my number.
i have also tried several time to the BSNL customer care no. every time the IVR is ony replays, The customer care oficers never talked with.

my details are

mobile nokia n 73, br...
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A
apkhanolkar11
from Malvan, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No range

I am using mobile since long back. I am staying in Madhusudan Park, Bibvewadi, Nr. Bharat Jyoti Bus Stop. Pune 411037. I have given the information about the range problem to concerned Officers. They have visited to my home also and they have accepted the problem. I am paying my mobile phone bills regularly.
Now I am frustrated with this situation. Why should I pay mobile charges, if I am facing such problem and nobody from BSNL is...
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H
habibul47
from Silapathar, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNWANTED SMS

I
Am a owner of BSNL mobile pre paid card.
I am receiving un wanted SMS every now & then and feel disturbed.
please stop such un wanted to my mobile.
the no: [protected]...
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D
Dr. Ravi Mylapore
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Post Paid Mobile Phone Service - No Signal

Dear Sir,

I have informed BSNL for the past more than one year that I am not receiving any signal on my mobile and have given written complaints and also called their Customer Care. I spoke to their Divisional Engineer and the AE about the same. They inspected the place and checked that my complaint was valid and that the signal was not coming at all. This has been going on for many months now and I have been losing calls...
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D
Dr lokendra sharma
from Muzaffarnagar, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

add on service

I have followed all the instruction to unsubscribed the add on service OSHO message (56300).from last 2 1/2 months I did not receive this service mesage but every month service charge is deduct from my account.I have met personaly at BSNLoffice about my complain .still they did not solve my problem.today again they deducted service charge from my balance....
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S
Shree Krishan Puri
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Security Deposit - BSNL Gurgaon.

CALLUOUS CUSTOMER CARE-GMTD GURGAON AND AGM ADMN

On my request Regn No 404804 dt 30th July; 2008 my Residential phone No 2219391 at Gurgaon (Haryana) was disconnected. By e mail on 9th December; 2008 I requested AGM ADMN Sh OM Prakash to arrange for refund of my Security Deposit. He was reminded on 6th Feb; 2009. Finding no respnseI approached by e mail Sh RC Hooda GMTD Gurgaon. As on date I have not heard from them. I herewith...
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