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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 699

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S
sajeev.TS
from Guwahati, Assam
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bill payment

sir,
I have a land line connection no.255290 at Tezpur .I have paid my bill Rs.8
27/- through internet BSNL portal on 28 Jul 2009 vide receipt no.[protected]
68 and transaction no.TX[protected].But the bill amount still showing outs
tanding by Tezpur exchange.Please solve the problem....
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B
brain76
from Lakhimpur, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A person is harrasing me and my mother

Dear Sir,
A Person is harrasing me and my mother in the name of Doctor Mishra at Phone No [protected].Please Take an action against the concerned Person as soon as possible.Thanks
With Regards,
Puneet Pal Singh Bhogal...
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A
Aamir
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Having problem in using broadband

Respected sir,
i m having bsnl broadband connection of 250 Rs plan.whenever i tried to dial the connection it does not connect to the internet, the errror shown that the remote computer does not respond and also my telephone line was too much disturb.its my request sir to please solve this problem..
Yours Faihfully
Aamir khan...
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G
Gaurav Khandelia
from Morjim, Goa
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile No.9435557282

Sir,
This is to state that i was having the Mobile Sim No [protected] since january, 2008 and had deposited a security deposit of Rs.500/- . That during march, 2009 i further deposited 500/- and avail roaming facility. But during April i wrote a letter to the officer concern and wish to discontinue with the said sim .That my arrears bill in April, 2009 was around 600/-only and as such i requested the person to adjust my bill against...
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N
N.Saranya
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activation of sim

Hello Sir/Madam,

My modile number is [protected], from yesterday night itself sim not working .
while switch on the mobile intimation of "no sim card " is appear.

kindly do the needfull at the earliest .please reply to my mail id what i have to do ?...
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N
naveen majumdar
from Jaipur, Rajasthan
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delay to change my modam

respected sir

i m bsnl broadband user in kanpur (govind nagar). my complaint is delay to change my modam type-1 to
type-2 eproxmetley 2 month go down my no is[protected] pament is clear but in 2 month no action tacken to chang my modam.


plz help me...
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S
Shivaji P. Vilkar
from Mumbai, Maharashtra
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Telephone is dead

BSNL

Sub Tel No2500276 is dead since last 15 days

Dear Sir

This is to inform you that after sevral complaint No ( 5628, 5119, 6101, 1d696) there is no response from BSNL local office. WE surprised that after complaint no body is bother about services. If we dely in making payment then immly line get disconected. Our complaint is pending since last 15 days about dead telephone line.
br...
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P
Prem
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong call

my parents are received a wrong call on yesterday(07/08/2009) at around 1 PM. Could you please help me to trace that number for avoiding this type of calls in future....
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D
dibyajyotih
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

server is too slow

hi
myself lakhi prava hazarika...
i have bsnl ev-do data card internet service i have purchased this product before last 4 month..
this internet server is too slow since last 2 weeks. i have lot of official, bussiness n others works but i can not do it. i get hurmful problem 4m the server, i will not do any work properly when the server is same problem... i paid every month the monthly rental worth RS: 827.00 but will...
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U
UPMA THAKKAR
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outstanding amount

Sir,
Our House had been constructed from April'08 & complete in sept.08 during the period our Phone has been disconected & by mistak we have not inform to Telephone Dept.so pl.confirm me my outstanding bill amt as on dt. .if my Telephone security has been adjusted or not pl.confirm.Now I have requried new Telephone connection in New Scheme Rs.1/- .
Kindly confirm immediately.

Reghards
UPMA...
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D
divakardev
from New Delhi, Delhi
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Non Working

I had applied for a landline and broadband connectin which finally materiased after waiting for and chasing up for more than a year.After the landline connection the broaband application had to be chased and finally one Mr Sanjay came to instal the modem which did not work even then. He said that since the line fom the mains is coming to the ground floor socket and the modem was with the computer on the first floor the line connection needs...
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Y
yarlagadda
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not adding 5 free numbers i.e 30pi/min

in vennela plus there is an offer i.e we can add any 5(bsnl mobile or landline no's)atleast one landline number.for that i trying send a msg from last 2dys but i am getting like unable to send....
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A
Ashok Kumar Ethiraj
from Bengaluru, Karnataka
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New Broadband connection booked on 13-July-2009- Not given so far

Dear Sir/Madam,
i am working with a Well Known IT Company, previously i used to connect to office and conference calls from my Airtel Broadband connection. i came to know about the offers by BSNL shoppe ( 10003-Vasantha Communications Pvt. Ltd.[VCPL], T.Nagar I, Opposite Kamaraj Arangam, (DMS)229, Anna Salai, Chennai-6. Ph:[protected] camp.

I booked the connection on 13-July-2009 from a representive (Nickson Raj(BSNL)...
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neeraj nayyar
from Chandigarh, Chandigarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

against online prepaid service

sir i have recharge my cell no.[protected] on 04/08/09 at 11:30 am by online banking with my icici bank @Rs.110/- but never get it yet, i do talk to the customer service, they just gave me complaint no. H[protected] and time for 48hrs, sir i m working for Marketing Division Doordarshan, i just want to know if the problem is at department's end why do customer suffer, it is good that BSNL launch these services to facilitate the customer,...
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V
Vipin Kumar Rai
from Chandigarh, Chandigarh
Aug 18, 2021
This thread was updated on Aug 18, 2021
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid to Prepaid

Repected Sir,

This is Vipin Kumar Rai S/O Sh. Hare Ram Rai. I m using the Postpaid plan of BSNL(PLAN-99) since last 4 years.But now i want to change it into the Prepaid plan with same number. But they(BSNL MEERUT) r not ready to convert it into Prepaid .According to TRAI it is possible to convert the no. from postpaid to prepaid.

So, Please suggested me what should i do for changing it. I m giving some related...
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Dr.Rahul Unnikrishnan
from Kizhake Chalakudi, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Slow Speed

My internet connection is frequently getting disconnected. the dsl light on the modem is almost always blinking due to which i cannot connect online. and in case it ever stabilises the download speed is excruciatingly slow.. on an average 5-6kbps.. takes me hours to download sth.. i had called the customer care innumerable times and the lineman came n said theres nothing wrong. i reside in kottapuram under thrissur exchange...
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S
Subhasish Mondal
from Kolkata, West Bengal
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threat me for not activating DOSTI

Sir,
With due respect this is to inform you that I, Subhasish Mondal, have purchesed two DOST related BSNL SIM card (Ph no: [protected] & [protected]). I have sent DOSTI message on 22/07/09 but still now(06/08/2009) it is not activated. I have called customer care several time but they did not take a single action. In fact last time (06/08/2009 10.50 pm) customer care executive roughly threat me that my number would not be activated...
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K. karmakar
from Jayamkondacholapuram, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband doesnt work

Hi

Please someone look into the matter. I am really worried to think that this is how a company can do its business without even providing 10% of the product which is being promised. Is there anything in this country which will help the consumers?


--- On Tue, 28/7/09, Debasish Sen <[protected]@ymail.com> wrote:


From: Debasish Sen <[protected]@ymail.com>
Subject:...
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Prateek_wap
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Password reset at bangaloretelecom.com

Dear Sir,

I had logged in to bangaloretelecom.com with my old user id and password. It prompted me to change my password. It took me through the password change portal. I tried changing the password but it said password change failed. Then I tried re-logging with my old password it throw me an error invalid username/password. I tried calling customer care but the they were not able to help me. All I want is to reset my password...
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Ashish Kumar
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL new line

Hi its been more than 2 weeks and still I am waiting for my new connection and later on I've to apply separately for broadband as they don't take application for phone and broadband connection at same time and for providing the connection itself they are taking so much of time and again I've to wait for broadband connection.i request you to please do the needful as soon as possible my registration number is [protected] and the...
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