Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I surrendered my bsnl landline on 08/22/2009 to tarikere branch. But still not received refund check. Please do the needful.

Boregowda
Machenahallli, Tarikere
Chickmagalore District
Tarikere-577228.
Landline No. 223648.

sir, i surrendered my lndline on 20.01.2009 at ambattur exchange.but still not received refund cheque.pl.do the needful.if suppose not delivering the cheque pl. send it to following address. 12, malligai avenue nagar, kollathur, chennai.99

sir, i surrendered my lndline on 20.01.2009 at ambattur exchange.but still not received refund cheque.pl.do the needful.if suppose not delivering the cheque pl. send it to following address. 12, malligai avenue nagar, kollathur, chennai.99

may teliphone no[protected] tow days dad please

My name is Talath fatima hussain, residing at Classic residency Apartments in flat No 403, Uppara palle, Rajendranagar, Hyderabad. My telephone No; is[protected]. My telephone & broadband was dead from last month 13th, despite giving somany complaints in this area office and automatic complaints, no one is responding. your service is very worst. When i spoke to area officer Mr Venkateshwarulu, cell No: [protected], telling that we donot have workers, when they come I will send, then I ask, when they come, the answer He has given, I donot Know. Really the staff and officer very reckless and worst service they are giving. please take the action immediately.

To Customer Care Service Department

I have BSNL Broad band (UNLIMITED) Connection in my home,
In that broadband network is too slow and it take huge time even for checking
mail, Due to that I had Complaint early but there is no response, If you Continue this irresponsible I will cancel BSNL and i will move to private Services.So please check it
and make us Easy to work with Broadband Connection.Thank You
My Land lane Number:2454534
M.Jahabar Ali
Qaidhey Millath Nagar
36, Muslim Street, Swami Malai
( Kumbakonam Branch) Thanjore Dist.

Recepted Sir,
I am A.K. Mohamed Rafeek residing at Murukkangudi. My
Telephone Number. [protected]. This is under control of Kumbakonam circle/Natchiarkoil exchange. my internet line
was nt working more then 5 days. we are complaiting to Murukkangudi exchange twice per day. bt no one come to take action and no responsible. Plz. can u take action URGNTLYas soon as possible. My kids still waiting to take some projact +2 exam. plz. take action
Yours,
A.K. Mohamed Rafeek
[protected]
Murukkangudi

manikjod — huge billing

I AM SUBSCRIBER OF MANIKJODE SCHEME. MY CELL No. [protected] AND A/c No.[protected]. MY BILL FOR NOVEMBER 2008 IS Rs.804 OUT OF WHICH THERE IS NO ACCOUNT FOR Rs.300. IT SEEMS TO BE HIGHLY SUSPICIOUS. PLEASE HELP ME.
THANK YOU,
S.CHAKRABORTY.
[protected]

Sorry to inform that my Manikjod connection No. [protected] has been made out-going call barred. There should not be any problem about payment of bill as it opted for payment by ECS, and the curreent bill for july is with me. Kindly advice.

Subrata Dutta-Chaudhuri.

My land line telephone is out of order for last one month. In spite of my repeated information to fault booking, I am only gretting a docket number but no further action. I have personally gone to Telephone Office where I have only got assuiranec that we will be sending the eprson tomorrow. But unfortunately that tomorrow is yet to come.My e-mail to [protected]@sancharika.com; [protected]@sancharika.com on 12 08 09 & 13 08 09 remain unanswered. Is it due to tje reason that my service provider is a " public sector or Central Govt Dept". I am unable to know whom to approach, henec this comment

Just I have given a comment. I had not mentioned my telephone number & docket number. My telephonen number is 22893586 & Docket No.89012 dt. 17 07 09 & 2456 dt. 14 08 09

My land line telephone is out of order for last one month. In spite of my repeated information to fault booking, I am only gretting a docket number but no further action. I have personally gone to Telephone Office where I have only got assuiranec that we will be sending the eprson tomorrow. But unfortunately that tomorrow is yet to come.My e-mail to [protected]@sancharika.com; [protected]@sancharika.com on 12 08 09 & 13 08 09 remain unanswered. Is it due to tje reason that my service provider is a " public sector or Central Govt Dept". I am unable to know whom to approach, henec this comment
My telephonen number is 22893586 & Docket No.89012 dt. 17 07 09 & 2456 dt. 14 08 09

My MANIKJODH sim having No- [protected]( Account No- )card with phone missing and intimated to customer care and sim locked w.e f 07/08/2009 and the missing report already been recorded by concerning police station (i.e. Chatterjee hat IC under Shibur PS/HOWRAH/WB) vide GDE No296/09 dated 07/08/09. please do need full by which no bill can be generated against mob No.[protected].

loss of manikjod sim

My manikjod sim has been misplaced and being informed to customer service centre and sim locked, and the missing report already been recorded by concerning police station (Tangra) but I am still receiving bill for the service not provided please don't send me bill in future.

Sandip Basu Mullick

I had apply for broadband connection on 18 may 2009.my ob no is BLJ/bl/00725and land line no is[protected]on dated-5-June 2009).Yet I haven't got broadband connection.

BSNL CellOne/ Vennela+ — Not Connecting to network

Mobile No: [protected]
SIM No:[protected]

I submitted the required documents on 23 Jul o8. But I am not connecting to network till date. I am able to dial the customer care . I complained not less than 20 times. But they did nothing for me. Please take some immediate action and do me the favor. Thank you Sir...
[Complaint comments]

I am using bsnl sim card .Please give my balance and give the offers also. MY NUMBER IS [protected]
give me details of sms and 5 friends

Dear sir,


pls activeted my sim [protected]

BSNL VENNALA PLUS — DATE IS NOT GETTING UPDATED

HELLO BSNL,
I'm BSNL VENNALA PLUS user. Though I've recharged my number with 110 rs, it's still showing me the last date as 21st august 2009. My number is[protected]. My last date is 21st august, and three years validity. After dialling, *123#, the message being displayed is, YOUR NEW BALANCE IS 149 RS, DATE OF NEXT RECHARGE IS 21ST AUGUST 2009. GP= EXP DATE +15 DAYS.. I'VE RECHARGED IT TODAY ITSELF. KINDLY RESPOND TO MY QUERRY AS SOON AS POSSIBLE. THANK YOU.

hi i'm seenu with bsnl num [protected]...
i'm not getting service reply like cost n message details
plz take action on as soon as possible...

give me details of sms and 5 friends

sir,
nenu sim 15/09/2009 vennela plus sim konnanu number [protected].sim inka activation kaledu.nenu konnadi gudur, p.s.r.nellore lo.

hi am hari with [protected]
am not getting msgs offer correctly and f2f numbers so i kindly request 2 u pls recover tis immediately... thankig you

The BSNL Vennela Plus offer of 250 free sms are not valid on festivals. The sms sent on festivals will be charged.

My BSNL vennela plus no is [protected] . I have Rs.2200/- recharged Through easy recharge but talk time i got Rs.2000/- only instead of Rs. 2500/-.Kindly give extra balance Rs.500/- as early as possible.

My BSNL vennela plus no is [protected] . I have Rs.2200/- recharged Through easy recharge but talk time i got Rs.2000/- only instead of Rs. 2500/-.Transaction no is 172220 on 7/10/2009 at 07.34pm .Kindly give extra balance Rs.500/- .

I am using BSNL Vennala plus plan.I bought the simcard(no.[protected]) I recharged 2200/-in local store through easy recharge.instead of 2500/- i got balance Rs. 2000/- only.Transaction ID no :172220 and Ref No :[protected]on 07/10/09 at 07.34pm.Kindly add extra talk time of Rs.500/-

sir / madam
I want to talking with you about the the sent by you on my mobile no. [protected]

Hi Sir/Madum,

Iam using BSNL Vennala Plus plan... i have no idea how to add 5 bsnl no to this plan. Could you please help on this.


Regards,
M. Ramaiah.

Sir/Madam,
I am using the BSNL SIM, which is belongs to my Cousin. I/We, both o[censored]s would like to CHANGE the Data, which is at BSNL, HYDERABAD. i.e., with You. We are mutually interested to enroll my Particulars to SIM No.[protected].
I am a DEPUTY TAHSILDAR.
Details:
Name: SREENU VENNELA S/o DEMUDU Designation: DEPUTY TAHSILDAR
Department: Department of Revenue
Government of Andhra Pradesh
Edu Qualification : M.Phil., (Hyderabad Central University_
Date of Birth : 12.06.1978

Working place: Previously, HYDERABAD.
Presently, SEETHANAGARAM Mandal
East Godavari District Unit
PIN: 533 287

Contact:[protected]
Mobile :[protected]

Sir,
while we are missing the SIM, either by THEFT or MISSING from pocket. Then Problem is arising to furnish my own Particulars. why because...? I am away from Hyd. namely working in East Godavari district. My cousin is in Hyd.
Hence, please REGISTER the SIM Number [protected] with the Name of SREENU VENNELA.
Please TREAT this Grievance with positive perspective at an early date.

Thanking you.
-SREENU VENNELA

Sir,

My Phone No. is [protected]; under vennela plus scheme. I have recharged with Rs.110/- on 11/02/2010 - immediately I got Rs.75/- as balance and the expiry date has not changed and it is showing as 22/01/10. Today it is 13/02/2010; when observed today it is as 0 balance and the recharge amount has gone. Even now also it is showing 22/01/2010.

It is very worst thing that BSNL, being a govt. enterprise and now struggling for survival in this competetive telecom sector, cannot stay long if continue like this. Any mobile service centre dealers are not able to answer these problems and they also not able to know all these problematic versions of BSNL Vennela+.

Please justify me,

Thanking you,
K RAVI SANKAR,
AMALAPURAM- East Godavari Dist.

how to change 5 nos in vennela plus after using 6 months

My number is [protected] i had activated vennala plus plan last week i.e 9 march 2010 for every local sms i am charging 20pice when contact customer care they are telling your account of 250 sms limit is completed but i would hardely 7 or 8 local sms used, they provided complaint no AP [protected] and asked me to wait for 24 hours but there is no response and my problem is not solved no body taking care what the hell higher authorities are doing these are the BSNL's worst services.

Hello sir/madam,
i am fruti from hyd
where can i get recharge cards to recharge sms balance?
i tried at many places but i did not find it anywhere
please suggest any way to me to recharge my sms balance atleast on online.
thanking you...
FRUTI,
hyd.

i have given complaint on sunday ie., 15th aug 2010, i mobile is lost on that day, connection is vennala plus, please trace the out going call from this no [protected], i didnot get reply till mow,


neeta

hi i am a user of bsnl vennela plus ([protected])there is problem . there is a offer that 1p/sec. but this offer is not utilised by me ie... if i call 2 any other network per 1 sec it is charging 1.5p/sec . is it true plzzzzzz
do something

i am using vennela plus prepaid card my problem is monthly an amount of rs.50 is being deducted from my balance for maa tv subscription which i am not using and even if i am trying to unsubscribe it is not getting cancelled which is causing so much of inconvinience i request u to cancel the same so that i can use the service without any problem [protected]

This adinarayana and my no;[protected]

iam using BSNL vennela plus but the problem is... i have charged 60pice/min.

for that i want to change to 1pice/sec. what will do for that offer.

sir, iam using vplus but i am not receiving any message offer free pls see what the problem is nd my num is [protected]

SIR
MY ADDRESS IS B-25, F-5, RAMPRASTHA, GHAZIABAD.
PLEASE TAKE A STRICT ACTION.
AJAY JAIN

my landline phone has been corrected...
sorry for the inconvenience...
please dont take any action against them...
thanking yo
ajay jain

BSNL — ONLINE Payment for cell one connection

When I login to BSNL portal (http://portal.bsnl.in/) and view outstanding bill ( Bill no[protected] for registered postpaid cellone connection for the month of July for [protected] (Mobile no) and try to pay bill online, the site does not redirect me to a proper page i.e option to make payment via different banks but it just does not display anything.For the roblems on BSNL part I will not able to make timely payment which will not only disqualify for 1% rebate but rebate for timely payment. Above all there is a chance of diconnecting the mobile connection.

Regards,
Sushanta Roy

DEAR SIR

I TRIED TO RECHARGE MY WIFe's MOBILE (PRE-PAID) NO.[protected] FOR RS.300/- THROUGH
YOUR RETAILER AT JOYANAGAR GUWAHATI 781022 UNDER YOUR NEW SCHEME ONE MONTH FREE CELL ONE TO CELL ONE. PLEASE ADVISE HOW TO RECHARGE.

THANKING YOU

U C SWARMAH
[protected] (Contact No.)3

i am facing same problem and no response on my complaint to bsnl

im unable to pay my mobile bill online through HDFC bank. There is no option in yours Bankers list

dear sir,
i m facing problem sending text massage.when i send message, message come unable to send message.i was complaint customer care center that complaint no.3409961 dated 05.11.2009.but till today...no respoce..pls help me...

thanking u...

basant bansal

Dear Sir,
My January, 2010 bill is not matching my account no. and mobile no. My account no. is[protected] and mobile no. [protected]. But the number appeared in my bill is [protected] and Acc. no. is[protected]. It is really surprised for me. When I was browsing the new account number in internet, I got the same bill in the name of other customers- RameshKesetti, Dist-Adilabad. It creats great inconvenience.
How is the bill of another custome appeared in my name ?

Please suggest me !

Regards
Dhanapati Deka
Dept. of Energy, Tezpur University, Napaam, Tezpur

billpyament

Dear Sir,

Undersigned could not able to make online payment for mobile bill for the period of 01/08/11 to 31/08/11 as the same is not uploaded in your website till date. Details are as under:
Mobile No. [protected], A/c No.[protected], Inv. No. & Dt.:[protected], 10/09/11.

Pl. look into the matter so that, the bill amt. can be paid through online before due date.

Regards,

(A I Borah)
Milan Nagar, L-Lane
Dibrugarh, Assam

Pradip kumar Brahma BSNL Cell No- [protected], please send my mobile bill to SBI for online/ net payment.

my family residing in irinjalakuda town we take one month before bsnl boodband connection with unlimited package. but we can only use 2 weeks proper net conection.everytime net cut off now past 1 week net all time not available.we are complaints more time but no response from bsnl.please take proper action to satisfied the customer

If i am going to sms someone it is said"no network support for message, contact your service provider."what to do?

helo sir im not able to send mesages an my prepaid ph no is [protected]

Sir, I am having bsnl broad band connection.Past three month I am not able to do any money traction through net.Like ticket booking, view of balance etc.I have complainted somany times, Somebody called and asking weather internet is working or not, I answered not working, But no action was taken sofar.In modem the internet light is always is the off and the icon in the computer is always is off ( some time it will blink)
So i request please take necessary action please.
shantharam
[protected]

Sir, I am having bsnl broad band connection.Past three month I am not able to do any money traction through net.Like ticket booking, view of balance etc.I have complainted somany times, Somebody called and asking weather internet is working or not, I answered not working, But no action was taken sofar.In modem the internet light is always is the off and the icon in the computer is always is off ( some time it will blink)
So i request please take necessary action please.
shantharam
[protected]

Sir/Madam,

from ( 28/11/2009)my bsnl landline was not woking and since the line is not working i could not browse the net .
please take immediate action since I have to do things every day through net.
below is my address and phone no for your reference.

Zachariah.I

#107, Nehruji Jothinagar,
2nd street, ayanavaram,
Chennai-600023.
ph :26746202

THIS IS CHITRA ANANTHARAMAN, CENTRAL GOVT. PSU EMPLOYEE COMPLAINING ABOUT UR SERVICE:

1. I GOT CONNECTION ON[protected], WITH THE FACILITY OF 20% REDUCTION FOR PSU-GOVT EMPLOYEE SHCME... ALL PAPERS WERE SUBMITTED TO BSNL THRU' PROPER CHANNEL IN THIS
REAGARD.

FROM THAT DATE TILL NOW BILLING IS NOT AT ALL CONSIDERED WITH 20% REDUCTION SCHEME. ENQUIRED EXCHANGE 2242, CUSTOMER CARE...ETC., NO PROPER ANSWER FOR THE PAST 2-YEARS...STILL WE ARE PAYING Rs.750+TAXES

2. SECONDLY, FOR THE PAST 7-MONTHS MODEM MISBEHAVES, DATA-LED-LIGHT TO GLOW
IT TAKES AT LEAST 10 MNTS TO GET ON FOR EVERY POWER-ON SITUATIUON. ALL ARE REDICULING ABOUT THE SERVICES AND ABT OUR OWN BSNL-TEAM.

(RECALLIING MY FIRST INSTALLATION-DAY: WHEN A PERSON CAME TO MY HOUSE FOR
INSTALLATION, CALLING HIMSELF AS BSNL-EXECUTIVE, HE DID NOT KNOW HOW TO INSTALL.
HE IS OUR BELOVED EXECUTIVE IN PUBLIC-SECTOR COMPNAY. HIS DRESS LOOKED LIKE A
CLONE - I AM REALLY SHAMED TO CALL HIM AS EXECUTIVE---ALL EXECUTIVES ARE TREATED
LIKE THIS BY OUR GOVT-OFFICE, NO DRESS CODE ????)

3. THIRDLY FOR THE PAST 10-DAYS, DATA-LED-LIGHT GOES OFF, AND NET GETS DISCONNECTED & CONNECTED EVERY 10-15 MINTS...

MY NUMBER IS[protected] in the NAME CHITRA ANANTHARAMAN
(CTRL GOVT PSU EMPLOYEE-SECETARY TO JD, ICSI-SIRC, CHENNAI)

ADDRESS: PLOT 24, DOOR (22/30) SECOND MAIN ROAD
HINDU COLONY, ULLAGARAM, CHENNAI-600 091.

WITH THE AUTHORITY WILL TAKE NECESSARY ACTION IMMEDIATELY ?????

Dear Sir/Madam

I am having BSNL Landline connection for past few years with only incoming call facility only. But its not working properly since last 2 years, even we are giving lot of complaints. So i submit a letter to Guindy Exchange to withdraw my connection & settle our deposit.There after my land line works good, so we happy to continue the same connection. But now we are not in station for few months. There after we need same connection with same number after recipt of my request. So we request you to kindly widthdraw the service temporarly for few months.

Thanks & Regards
R.Kopperundevi
22431627

am using dataone broardband from since 3 months, am using 500c plan for home, in charminar branch, i know dat from 2.00am to 8.00 am is free downloading, on my usage in dataone.in, i login at 1.05am, and disconet at 7.35 am, but in dat day shows my day usage, not in night usage, i concered to my nearest office, he say, to disconnect and relogin at 2 am, i said to him dat it is not mention in u r form r sumwhere, we know how they all are in office, he says that server cannot find dat it is in count of day usage, however i dont know how to understand these people, they all are really sucks, i dont know how dey all are manage whole network, if am boss i had fire all of them, Plz help me, and reply on my Yahu Id...

INDIAN INSTITUTE OF OFFICE MANAGEMENT
(An ISO 9001:2000 Certified Training Institute)
5A, Library Road, Kalighat, “Manmoyee” (Gr. Flr.) Kolkata – 700 026
Phone :[protected], 24246116/6145, 65212557, 64552882
Fax :[protected] �? Email : iiomindia.com
Website : www.iiomindia.com



To
The General Manager
Calcutta Telephones

Sub: fault repairing of broad band


Dear Sir,

We are a leading Calcutta based Hardware & Networking training Institute since 10 years. We have various global courses for which broadband are essential part of our training. But from 28th May, 2008 we can not use the broad band against our phone no. 24246116 because the ADSL Modem Link is not coming. We did several dockets D No. Q8004 on 28/05/08, D No. Q9734 on 30/05/08, D No. T9858 on 07/06/08, D No. 17704 CRS on 07/06/08, D No. F3419 on 20/06/08 but still now the problem remains same. After requesting almost hundred times to several person related with this service nobody helps us properly to get back our service. Not only that after asking to repair this fault somebody says we do only external job this is internal fault, please go to internal division. After contacting internal division they says this is external fault, talk with external division. And the behavior of your officials is so bad, so rude we can’t believe that in this service oriented industries how can you behave like this with your customer. It is ridiculous that SDO of zone 11 Mr. Ghosh (Ranikuthi)said straight away that “I can not do any thing”. We had 5 BSNL phone connections and already we withdraw few connections for this kind your bad service. We are now suffering with financial losses for your bad service. The classes already stopped from 28th May. Students are becoming arrogant because we can not continue their classes. Now we can understand we have no way to go consumer court. Please advise us what we should do

We now look forward hear from you soon.

Thanking you,

MS. S. DASGUPTA (G.M.)
For INDIAN INSTITUTE OF HARDWARE ENGINEERS
21 CHARU CHANDRA PLACE EAST, CALCUTTA 700031
[protected]/6145

Dear Friend.

kindly visit a website www.bsnlbroadband.s5.com for your broadband problems/queries etc.Things are discussed in detail with pictorial and video formats.

Be particular about your problem(Error/Error Number).

Regards to All

Sir,

My Number[protected]

I here by bring to your notice that my Institution Internet facility which is installed a month ago is frequently not working, and the authority who is suppose to support in this aspect is not responding after several complaint, hece i bring the concerned to yhe higher authority as the bill for the month as already came and is paid with out proper usage, hence i request to get the problem solved immediately.

With Regards,

Shashi kumar.D
Director,
Blossoms School, Bagalgunte, Bangalore-73.

TO
THE CGMT
B.S.N.L.KOLKATA


Sub: Delay Connection of Broadband Service


Dear Sir,
I am to inform you that my Broadband node was inactive from 18/07/09. I lodge complain to your B.S.N.L Office, S.M.Pally, Malda as well as your Malda Office.
I contacted Mr P.K.Roy ( S.D.T), Mob No: [protected] and Mr Pathak . But all my effect was in vain. In such case I seek your interference to active my net connection. . Please note that I am a senior citizen and request you to save the customer’s harassment .



Hours faithfully


Debasish Misra
Sarbamangala Pally, Malda
PH.NO:[protected]
Email Id: [protected]@gmail.com

BSNL Landline Telephone — Shifting of Telephone

I am apply for Shifting of my Tel No. [protected] to my New add. on 02/06/2011, but till date no action taken by the concerned authority for shifting of my phone. Now i think I switch from BSNL land line to airtel line.
When i submit the form, the autority said that the tel. will be shifted within a week.

SIR,
MY TELEPHONE NO IS 2660144, I HAVE SUBMITTED MY APPLICATION FOR TRANSFER OF MY PHONE CONNECTION FROM 6A, VIMAL SHREE PALACE, MANGILAL PLOT, CAMP AMRAVATID TO 6A, SIDDHIVINAYAK COLONEY, BEHIND GAJANAN MAHARAJ TEMPLE, AMRAVATI ON 04.07.2012, BASED ON MY APPLICATION MH PHONE WAS DISCONNECTED ON 26.07.2012. BSNL HAS GIVEN A WORK ORDER BUT, TILL DATE MY PHONE NOT CONNECTED AT NEW ADDRESS. HENCE, I REQUEST YOU TO TAKE ACTION IN THIS REGARD

BSNL Landline — shifting of landline connection

shffiting of landline connection my connection in new place of h. no.5, shree kamla udayan, near bundi road, kota

BSNL Landline connection not yet received. I have booked 5 month back.

I have booked 5 month back BSNL landline. Till I can not received connection. The answer is can't say.

Sunder shrusti, Near Sun paradise 2, suncity road, singhagad road, pune-51

My Wireless connection in Vadgaon Sheri is not working(Faulty Instrument). No officer is available to look into it. Lineman(Mr Sivarkar every day said it will be addressed on same day) Ver very rediculous approach by BSNL officers.

Rural plan is applicable, but not charging as per it.
Sir,

I am staying in a rural area village:chinnamandem in dist:kadapa

I have been using broadband, but 3-4 months ago BSNL has launched the plan for 150.

I want that I am staying in rural area. So, charges should be levied according to rural area plan's

Waiting for your response...

please help me i using rural plan150 two time my rent is maximum from 950 and always connection fail

Sir,

I am staying in a rural area village:kot badal kahan, distt-jalandhar, state-punjab.

I have been using broadband 250 plan for 2 months, but BSNL has launched the same plan for 150.

But, in october month passed I am charged Rs250 per/month not Rs150 per/month...
I want that I am staying in rural area. So, charges should be levied according to rural area plan's
please help me. i am poor.
Waiting for your response...

i want to know that, BSNL provide broadband plan for rural Area in 150Rs per month and 1GB free downloading, But i don't download any things.When we have opened any web page or any search web pages, that it will be count in (1GB free usage).
Pls revert me Ans of my question.I am waiting for u r revert