Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have BSNL Service for broadband services. I have not had the broadband service working since April of 2009. Unfortunately, my many attempts to get this fixed have been met with very unresponsive and incompetent services from BSNL. As a long-standing customer of BSNL (since 2005), I am obviously quite frustrated.
I registered a complaint about this for the first time on April 24th. Since then I have talked to several people in BSNL,...

TO
THE CGMT
B.S.N.L.KOLKATA


Sub: Delay Connection of Broadband Service


Dear Sir,
I am to inform you that my Broadband node was inactive from 18/07/09. I lodge complain to your B.S.N.L Office, S.M.Pally, Malda as well as your Malda Office.
I contacted Mr P.K.Roy ( S.D.T), Mob No: [protected] and Mr Pathak . But all my effect was in vain. In such case I seek your...

SIR,
MY TELEPHONE NO IS 24056216, I HAVE SUBMITTED MY APPLICATION FOR TRANSFER OF MY PHONE CONNECTION FROM FLAT NO.331, PLOT NO 1&4, SURYA SAROJ APARTMETNTS, HUDA COMPLEX, SAROOR NAGAR, HYDERABAD TO D.NO.11-36, ROAD NO.15, VENKATESWRA COLONY, SAROOR NAGR, HYDERABAD ON 04.07.2009, BASED ON MY APPLICATION MH PHONE WAS DISCONNECTED ON 13.07.2009. BSNL HAS GIVEN A WORK ORDER NO: 1-I4N49 BUT, TILL DATE MY PHONE NOT CONNECTED AT NEW...

Dear Sir,

I registered for BSNL (Phone and Broadband) connection.

Consumer can request BSNL modem (for the cost of one time payment) or consumer may take Modem on Rent.

While registering for the first time. I had requested to Purchase their Type-2 Modem.
But i am getting monthly Rent for modem usage in my monthly bill.

I went 4 times to BSNL office (Raja Rajeshwari Nagar,...

My BSNL landline is dead since last 6 days and despite giving complaint nobody is looking after it.
This comes under Pune Yerwada telephone exchange for Dhanori region.
My landline number is[protected]
and complaint no. is 001064 dtd[protected]

Regards

Manish...

Sir,

I am staying in a rural area village:Nimrani in Dist:Khargone [M.P]

I have been using broadband 250 plan for 6 months, but 3-4 months ago BSNL has launched the same plan for 150.

But, it's two three months passed I am charged Rs250 per/month not Rs150 per/month...
I want that I am staying in rural area. So, charges should be levied according to rural area plan's
br...

putforth the following words for your kind consideration and prompt action. My telephone number is 232692. I am using home flexi 350. for the month of june i was charged 954 Rs. I was told that 1.8gb is free and the the maxmum charge is 750rs. I donot understand how i was charged 954rs. I complained at the bsn office vizianagaram and gave a written complaint alsobut there is no response from your side. I had high regards for BSNl but now...

My name is Mohd.khalid. I am using broadband on my phone no. [protected] .
My broadband is working too slow, the downlodin speed is about 20-30 kbps and i have activated UL 750+. My address is 487/418 Shahgang Allahabad .Please solve my problem urgent.

Thankyou
Mohd.Khalid...

my bsnl lifetime sim (cell no-[protected]) purchased as lifetime but validity showing only upto 29 Dec 2009.please look in to this.Thanks...

I am a subscriber of BSNL mobile phone since 2003. I started the relationship with BSNL through a prepaid mobile connection ([protected]), after two years, ie; in 2005 I changed my "Prepaid" number to "Post Paid" (same number by depositing 2000/-) and I am using the plan of 525/- plus charges and am almost glad with your service so far. But now I faced a bitter experience from your side and I would like to take up this...

To,
The Commercial Officer
BSNL
Varanasi

Sub:- Broadband Charges include in more amount in Bill, Ph. No.-2413805
Dear Sir,

Kindly inform you that i am an old consumer of your BSNL landline and broadband service, through the no.[protected]. But in the bill of month June.09, broadband usage charge include in more amount by you, while we do not use your broadband service in large....

I AM DR P V YUDHISTAR RESIDENT OF FLAT NO.302-A, B N RESIDENCY APARTMENTS, D# 8-3-1111/4, KESHAVNAGAR, SRINAGAR COLONY, HYDERABAD-500073 PHONE NUMBER[protected]
I AM A BSNL BROADBAND CUSTOMER AND MY INTERNET CONNECTION IS NT WORKING SINCE 2 MONTHS AND I HAVE TO PAY MY TELEPHONE BILL INSPITE OF POOR SERVICE FROM BSNL BROADBAND TEAM, AND I AM VEXED UP WITH CALLING THE BSNL PEOPLE REGARDING IT.
MY CELL NO [protected], [protected]...

My mobile no. is [protected], I'm from Ratlam (MP). Few days back unneccessarily caller tune had been activated in my number although I have not asked for that. Now I am trying to call to the customer care ([protected]), but there is a recorded messege, which I hear "Kshama kijiye Aapko is number par call karne ki anumati nahi hai". Even if I have not asked for that why should I have to disconnect from my side? and after 30...

Above telephone no is not workg since last 20 days, as I have already make complant 3 times but not responding from their side,
You are requested resolve my problem at earliest.

L.m. Joshi
F.N. 94 FF back
Indra prasth colony
Sec. -30-33, Faridabad
Phone res[protected]
Mobile -[protected]...

I had submitted complain for the compensation on broadband amount from last three months. The BSNL Ahmadabad division has charged broadband charges in my bill without supplying accurate internet connection on my telephone number[protected].

Even the customer care makes false promises of repairing the connection.

Please find the attached copies of complain along with the BILL. for this month my net connection...

Dear Sir,


I have a prepaid BSNL mobile (Excel Anant plan). Few days back I bought a SMS power card (Rs 24/-), Card Serial No: [protected], Last Date of recharge 30/11/2009. I tried to recharge with that card. When I dialed 123, gave the 16 digit activation code, pressed #, it repeated the activation code. Then I confirmed by pressing # but then again it started saying " please enter your card activation number...

Dear sir,
I am living in kadavalloor, Trichur dist. In fact this complaint is about BSNL has already installed a mobile tower close to my house. The distance is 6 MTRS from my house. I am living with my family of three children and I am really concerned about the radiation effects from the subject tower.

Therefore would appreciate receiving your feedback....

i have broadband connection got few days before only, i had my own modem bt nw its not working so i told my customer care exchange to please come and install wifi modem at my home but they dont listen and tells me to call from one number to another..and they dont pick call as well . i got internet when it was workin givin me only 10kbps speed where i applied for 250 mbps... please send someone to figure it out as am a MBA student and lot...

BSNL is our national telecom company. Their tariffs are purposefully made cheaper compared to all other telecom companies because the whole idea behind such a govt company is to make communications accessible to aam admi (common man). So the central govt gives them lots of tax payers money from time to time to "serve the public" (sic).

If you have a working BSNL phone, you are probably happy. Although you would have...

Remove CALLER TUNE
sir, i m B. NAGESHWAR RAO, (+91 [protected], bsnl cellone prepaid) please get my caller tune removed as i m unable to contact your customer care officer (56700) & i m not getting my caller tune removed despite several efforts.

thanks

NAGESHWAR RAO
JOINT DIRECTOR, CPRI
BANGALORE...