BSNL — EXCESS CHARGE

excess charges shown in sms — as above

On 20/07/09 I am being shown as made 4 transactions with irctc, though actually I made only 3.
An amount of Rs 1815.00 is being shown twice, though it was only 1 transaction for this amount.

sir,
i would like to know what arrangements you have got with you to intimate the balance of SMS.. just like balance talk time..*123# i talked to your representative ..lady this afternoon at around 4 to 5 pm ans she told me that there is no auto reply service and the same can be made known after talking to representative... at 24365.
i would like to suggest that you can very well link the autoreply... to the sms balance also.. so that a person who pays 30 rs. and takes 300 sms pack.. from your BSNL service can also come to know when his sms pack is expiring and also the balance of SMS remaining. Other service providers are providing that facility.. why the biggest service provider of the country cannot do so..is simply NOT UNDERSTOOD by the subscribers...
DO YOU WANT OTHER SERVICE PROVIDERS TO BEAT YOU IN THE AUTO REPLY... SMS, WHEN IT IS A VERY SIMPLE CHANGE IN AUTO REPLY. YOUR REPRESENTATIVES CAN ALSO BE ABLE TO UTILISE THEIR TIME IN ATTENDING OTHER COMPLAINTS ETC. AND ALSO THE SUBSCRIBERS VALUABLE TIME OF NOT LESS THAN 15 MINUTES EACH TIME WILL NOT BE LOST IN KNOWING THE BALANCE OF SMS...ETC..

HOPE YOU WILL TAKE THIS SUGGESTION IN A SPORTING MANNER AND TAKE IMMEDIATE STEPS AND INFORM ALL THE CUSTOMERS... ABOUT THE NEW NUMBER FROM WHICH THIS SMS BALANCE KNOWING FACILITY CAN BE AWAILED THROUGH AUTO REPLY...AND NOT BY TALKING TO YOUR REPRESENTATIVE..

BSNL — loss of link ever after 10-15 minutes.

I have 500 combo plan of broadband .I have been facing a problem in the net connection from starting itself that many times link disappears and net is disconnected when I do the work on net
.therefore it is very disgusting .This problem occures several times in a day ..kindly rectify the problem.

I never want activation of hungama so please deduct excess charge on my bill . deactivate this

my bill on net is 1500 above usually between 500-600