Excessive broadband bills
ISP BSNL BEED MS
Telephone no :[protected], Consumer No : [protected]
The bills for the month of Apr & May are as follows
April 2008, Download 24.1, Upload 18.7, Total GB 42.9, Rs 42001
May 2008, Download 7.21, Upload 5.98. Total GB 13.2, Rs 13017
I have registered complaint with BSNL and received reply as actual usage. Reasons for huge up/downloads is not clarified even after reminders. The services are discontinued however, min bill is continued. In view of court notice threat I have to pay the bills along with late fee.
I have not used connection for online entertainment, downloading audio / videos, Commercial usage, etc nor, shared Modem. Therefore, trust overall usage to be below 1 GB only.
Please help me out and advice to avoid recurrence
Bhagwan
Aug 14, 2020
Complaint marked as Resolved
BSNL — error in usage details
All these days i havent been able 2 check my details due to the diificulty in loading the page and now when i can, iv found that the website bbservice.bsnl have changed the format of details.The WORSE PART IS IT SHOWS ONE OF THE DETAILS OF DOWNLOAD STOP TIME AS TILL 25/7/08 WHICH IS DAY AFTER TOMORROW!!!
Please rectify it & change the format..THE OLDER ONE WAS MUCH MUCH BETTER, showing the total MB !!!PLEAASEEEEEEEEEEEEEEEEEEEEE