Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sim card activation
This is to inform you that today on 09/09/2008 I've bought a SIM Card beareing No:[protected]. But so far it hasn't been activated. Please do the needful...

I HAVE MADE COMPLAINT ON SUNDAY THE 5TH SEPT 2008. I AM CONSTANTLY FOLLOWING UP WITH YOUR HELPLINE 1500 FOR LAST 3 DAYS. EVERYTIME I HAVE TO REPEAT MY PROBLEM WITH NEW EMPLOYEE OF YOURS, BUT OF NO USE. ITS VERY URGENT, AS SOME ONLINE EXAMS WILL BE HELD IN NEAR FUTURE. MY COMPLAINT NO. IS 5108344 AND TELEPHONE NO IS[protected]. HOPE TO HEAR POSITIVE THIS TIME....

i m having bsnl dataone broadband connection. All signals on modem are correct. But while connecting error code 676 ie "the phone line is busy" occures. please give the solution..
Thanking you....

I took a broadband connection from BSNL (Calcutta Telephones) one and a half month ago. Though I have applied over 6 month before. But anyway I have got the connection. After that it ran for 15 days, then the original drama started. When I try to connect it is giving a error 678. And it is not connecting. I called there 24 hour help desk(which is usually on IVRS only after 5PM, no one there to take direct calls), and booked the complaint....

Sir,
I had taken a connection in 2004 from Tezpur BSNL. This number was surrendered in )ct 2005. Last week- Sept-2008. I received a letter from the Chief accounts Officer speaking about unpaid dues. I seriously dont understand why it took the organisation so long to send me such a letter- if ever there was such a problem. Contacting the concerned person on is desk is impossible and he is never free for an appointment. Mails have...

Remove CALLER TUNE
sir, i m Kannan, (+91 [protected], bsnl cellone prepaid) please get my caller tune removed as i m unable to contact your customer care officer (56700) & i m not getting my caller tune removed despite several efforts.

thanks

Kannan MR,...

It is to be noted that I have been using a telephone connection (Phone No. 224021) with a registered customer ID 1788602 for availing the telephony services for the last 4-5 years. I have started using this connection for broadband services (Home Plan 750 Unlimited) for the last 1½ years. This way the monthly financial burden was nearly Rs. 900 a month for the use of broadband. All went good till end of May 2008, but now I have been...

Hi,

It has been almost more than 3 weeks our home BSNL Landline 26480285 has not been working.It was initially a case of late payment of the bill and we assumed in a day or 2 it would be set right.After numerous failed attempts to contact BSNL we got to know that our landline is now in safe custody.How did they decide to put it into safe custody we have no idea.We have not placed any request for the same.Each time we call...

I have a excel no.-[protected].My Sim has blocked this morning.When I try to start the phone it asks for Puk code and hence I am unable to access my Sim.Bsnl Customer care service is not responding.I need the Puk code.

Labdha Pratim Saikia
Deohal Tea estate
Tinsukia
Assam...

hello,
I am seriously fed up from highly poor, unresponsive and ridiculous behavior of BSNL officials especially Mr.A.K.Sharma (S.D.O. Dehradun). Whenever we face any problem regarding our broadband we have to wait atleast 30-40 days for its repair and sometimes still unrepaired same as this time...Every time during need I have to rush to cyber cafe although I have connection of my own (which now I feel is seriously useless) .br...

Respected Customer Care Executives,
I am using BSNL broadband connection (500 compo plan) since Aug 10th. All these days i didnt get the speed as u offered(2mbps). I am getting a downloading speed of 2 to 6kbps b/w 6 am to 8am. Then 20kbps to 40kbps b/w 9am to 10am. The rest of the time the downloading speed is diffrent sometimes 2kbps sometimes 20kbps. Today morning I tested the internet speed in an internet speeedometer Web. The...

Sir,
I booked my connection through bsnl shoppe franchise : Vasantha Comunications opp . Kamaraj arangam, teynampet . i booked it on 20.08.08, paid the deposit of 5oo /- too . Ive still not received a connection of the telephone it self . due to urgency n renowned company only i booked it with bsnl but as of now its not serving the purpose . Ive been following up every day, the response is really bad . Request you to send the line...

Sir,

i have a bsnl excel no [protected](rajasthan, jaipur), i have balance of Rs. 157 and it will expire on 9/2/2009, and BSNL has banned my incomming call. and very surprisingly not outgoing calls.
please help me

thaning you in anticipation

rajeev bhatnagar
jaipur
[protected]...

Sir, i have applied for passport on dated[protected] vide file no. CHDZ00222208 at District Passport Collection Office in Bathinda. Four months has been passed, i have not received my passport till now and moreover no information has been given to me regarding the delay in issue of new passport. I am working as Employee in BSNL at Bathinda and NOC has been attached with my documents obtained from department. I have no awareness if any formality...

Hi,
I hav been using BSNL Broadband since May 2008 and it is disheartening to know that i am unable to browse with this connection. The telephone line is always havning som disturbance. and i l lnever get the link steady for more than 5 minutes. I hav called the engineer in our exchange. But now i am fed up wid compling to her.

I also wanted to shift to a higher plan from ma eisting plan. But the poor response to...

I am owing BSNL Cell-one post paid connection since 3 years ago. I have never missed my bill payment any month. On 1st of september 2008 at 1900 hrs my outgoing calls were barred. Enquiring about the same from customer service I was told that my bill of July 2008 amounting to 359/- rs has not been paid. Where as the bill has been paid on 25th aug 2008 and I possess the counter receipt of it. It has been 36 hours and my outgoing call has not...

I had given the application for the shifting of my telephone numbered[protected]. Even though more than 2 months have been elapsed no action was taken and no status was not comminicated....

Respected Sir,
Iam using broadband Internet from Bsnl but there is a problem arising browsing & Account Usage is not displaying.When the website is typed it is not opening. My
Tel No:[protected]...

Dear Sir,

Non Reciept of Security Money Even After One Year of depositing POST PAID SIM Card No.- [protected]

Consequent upon my transfer from Dhubri I deposited my Post Paid SIM Card under Cellone Post paid Plan 325 SIM Card no. [protected] to BSNL DHUBRI on 28 June 2007 at 12.15 Hrs and requested for release of Security Money. More than year has passed but Security Money has not been refunded till date....

I have a dataone broadband connection. This morning I could not connect and got a message on my screen saying that I need to login again because I exceeded 1GB limit (being the first day of the cycle, there is no way it could be and anyway I have 2GB limit, but that is another compliant). I tried loging in using the login ID and PW that BSNL had given me and it was rejected. I checked BSNL website to see if there was some way of getting an...