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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 764

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R
Ranjit Bhatnagar
from Hyderabad, Telangana
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Deduction of Money for calling Customer Care

My Mobile No. is [protected]. Before 2-3 days i calling to 123 for De-Activation of BSNL Tunes. As 123 is a toll free number then why customer care has deducted 25 Rs. for that call. Pls. Either you says 123 is a toll free number or dont deduct the money for calling to that number. This is not right way to behave with your customers. deposit that money in my account at the earliest....
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R
raju rana
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pls provide PUK number of 9452681369

I have UP East Pre-Paid (Mobile Number [protected]) Connection. I want to know PUK number of My Mob number [protected]....
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K
K A Mankapure
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone Landline dead

landline 26692868 is dead since 07/07/2008.I have already lodged complaint at BSNL exchange, yerawada, but still no action is taken.The telephone is very much need due to some medical reason to our house.It has been noticed that some culprits are playing with the wires at junction box to which my phone is connected, as the box is without shutter.So kindly do favour for me.Also if possible change the instrument as it some times get faulty...
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U
Unnikrishnan Nair S.
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Low priority to prepaid users

My phone number is [protected]. This is a prepaid connection from Kerala. Currently I am in Ahmedabad. Most of the time, I can not call or send sms from my number. It shows "not to be connected". This happens whenever I go out from Kerala. But my friends who have postpaid connections, they do not have this problem and many a time I use their phone to make calls. It is quite unfortunate and embarassing situation. I am seriously thinking...
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P
PRAVEEN KUMAR GUPTA
from Lucknow, Uttar Pradesh
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CROSS CONNECTIONS AND DISTURBANCES

I HAVE A TELEPHONE CONNECTION NO[protected] BSNL AT MY RESIDENCE AT P-24A SECTOR-23 SANJAY NAGAR GHAZIABAD, INDIA. fOR LAST TWO YEARS I EXPERIENCE THE PROBLEM OF DISTURBANCES AND ROSS-CONNECTION ON MY TELEPHONE. dESPITE REPEATED FOLLOW-UP THE COMPLAINT HAS NEVER BEEN ATTENDED . dUE TO THIS FAULT, I AM ALSO NOT GETTING THE DESIRED SPEED ON MY BROADBAND INTERNET CONNECTION WHICH IS INSTALLED ON THIS NUMBER. pLEASE HELP...
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U
umesh
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to connect internet

Hi,

I Have taken bsnl broadband conection on 16-06-08 and it was working good but due to some reasons i have to format my system, after formating i'm unabel to connect internet to my system and it is giving error 676. I want bsnl people to solve my problem as soon as possible.

Note: When i call bsnl broadband customer care there was no proper resposnse and they are diconnecting the call in between conversation,...
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N
naveen
from Eluru, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

caller id complaint

Dear,
sir/madam
Im using BSNL landline since 10yrs. I hav caller id in my phone but sometimes its not woking.I complained in the bsnl exchange but no use.They are saying problem is in intrument.Im facing this problem last 2yrs when caller id is activated.Please solve this problem.
thank you
naveen...
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S
Sumyda khaliq
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

getting prank n miss calls....

Dear sir,

Respectfully i want to bring your kind notice to you that since 2/3 days i am getting miss calls?prank calls which is craeting troubles for me all time...I therefore request u to cooperate with me and to help me in knowing that persons numbr from which he is calling...

It will b your great kindness...

Thanking you,
Sumyda......
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S
sandhya gupta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing

Dear Sir,
I am from udhampur, J&K.My post paid Cell no. is [protected]. I have taken 725 plan. For past few months, i am forced to pay bills to the tune of above 1000, though i have never called outside my network, circle or on landline. and last month I even applied for detail billing at customer care centre udhampur. no response yet. further, no bill is being received by me for past few months. I have been mentally exausted....
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A
Akash.G
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to check data usage

HI,
I am not able to check my data usage of dataone. when i go to check account usage link. That page is opening but after that i don't know where i should go to check my usage details. so can anyone guide me that how to check account usage.

Please reply me on my mail Id- akash.[protected]@gmail.com...
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D
dinesh gaonkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband internet connection

My Board bend internet connection telephone number (+91+[protected] has been dead since Aug 2008 and despite telephonically registered complaints the company for several time and given complent nos also no use and Non of your reperentive visit for the same----BSNL Chinchawad Pune----has not repaired the connection till date. Meanwhile, it has billed me as usual for the service they are supposed to provide. ple check...
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A
Anand M K
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Phone transfer

Dear Sir,

My phone no: 25552418, I have applied for transfer from Kaderinaplaya to Iyaapanager on 15/09/08, till now I didn't get any response, I tried to call BSNL cumstomer service number (Banaswadi[protected]/25422107 etc. but no response (no one picking up the phone), Till now I didn't get any response. Finally I am ending up in paying the RENT (BSNL Broadband - Rs 750/M). Please consider this ASAP. you can...
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M
M. Nandakumar
from Angamali, Kerala
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Can't open usage account

For the past several days http://bbservise.bsnl.in does not open at all for viewing the usage account details...
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D
Dr.Shyam Gupta
from Jabalpur, Madhya Pradesh
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Wrong Publicity for free Phone Backup

Today on 2nd Octo.2008, I read a news in Dainik Bhaskar, JABALPUR, M.P., page no.15, about free phone backup facility being offered by BSNL from 1st Octo.'08 to 31st octo.'08 absolutely free .A customer can avail this facility by sending SMS -type' SUB' and send to 58989 (toll free).
Therefore I sent the SMS to 58989.In reply I received a SMS from 56505129 which reads as under " You have been charged Rs.30for...
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M
m.m.khan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sms problem

Have a problem in sending sms. my mobile number is [protected]. I tried to contact the customer care numbers. But they too were not working...
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K
kapil neema
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Caller ID phone

Sir,

I am applied for 95 Calling, STD and caller ID phone on 24/06/2008. They allready activated the 95 & calling facilties, but till know they not provide the phone & when we talk to the customer care or vist office they not provide proper answer from there side. I am still searching for the positive answer. Pls do the needfull and told them to install the caller ID phone to my location .

Phone No...
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MANOHAR LAL JHAMARIA
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG PLAN GIVEN

I am subscriber to phone no.2791766.at Jaipur.I request you to please go throgh the following facts.


1. On 24.04.2008 I applied for Super Economy plan with amonthly rent of Rs.475/- providing 500 free calls in amonth, to make effective from 1.05.08.
While accepting my application at Pratap Nagar exchange, Jaipur. BSNL official didn't cared to cross check the demand w.r.t.name of plan and the facility demanded...
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V
vingori
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ignorance of request inspite of repeated Complaints

'My name is Vineet Pugalia from Chennai. My residence is just less than half-a kilometer from the BSNL area office. I have been a BSNL subscriber for more than 2 decades now and that’s the reason in spite of my glitches with it; it still opts to continue with BSNL in spite of so many better service providers.

In recent times I have been facing a host of problems with BSNL and in connection to this I have also written...
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pratyush
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transferred Delayed

I have transferred my address from Chandra Layout to S.G. Palya, Koramangala, last month but till date they have not done it. They are giving numerous chain of numbers to contact, but whom ever I will contact they are saying they they don't know what to do and some other silly excuses. I am totally fed up of their service. My number was[protected]....
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D
Deputy Secretary (Finance)
from Irinjalakuda, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CROSS CONNECTION

The Telehone bearing No.2223 0714 in the office of the Project Director, Project Implementation Unit, Karnataka State Highways Improvement Project, K.R.Circle, Bangalore is having cross connection/cross talk problem since 4 months. Even after repeated complaints to BSNL the problem is not solved even today.

Hope the problem will be solved immediately and permanently without waiting for further complaints....
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