Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I am one o[censored]sers of BSNL Landline telephone since 15 years and my phone no. is 23516373 in Bangalore at Sanjaynagar exchange.The phone is dead since two months : but I am promptly getting the bills for payment.I have lodged complaints so many times that, I am fed up with the indifference of the authorities.The ready made answer the line man gives is that there is a cable problem and he asks us to conact the "higher ups" and the...

To,
The GM
BSNL
Secunderabad

Subject: Delay in attending complaint and poor response.
Complaint no 13984 dated Sep, 28, 2008.

Sir,
There has been a complaint regarding broadband connection, with the complaint no#13984. I am a resident of Alwal, and should say that there has been a very poor response regarding it. The complaint was registered two days ago, and it has been...

my telephone no.is[protected] of bhubaneswar ( Orissa) circle .our telephone line always faulty but when we give complain no one hear even JTO & lineman. as we are regular requiring bsnl connection, we require your interference in this regards, since last 15 days our telephone is faulty although all telephones of our village working properly. when we told about that to lineman he assured to correct but till now we not receive any information...

I have been using Dataone connection for almost a year...
But since the past few weeks, when i connect the connection hangs in between. The status remains ' connected' but the data transfer stops resulting in the hang state.. It does not allow me to disconnect either. !!! This is very irritating, beacuse it happens frequently .
Sometimes twhile connecting he server does not respond at all... !!!

Plz...

Dear Sir
The bsnl account management site from where the broadband usage is seen could not be opened for more than 5 days. Its very irritating because we cannot find out if we have acceded the limit or not.

Thanks,
Navneet Chaudhary...

I stopped Coin box PCO of Bsnl before 6 months. I gave application to disconnect my BSNL connection, i gave an application to disconnect my connection, their no due amount on me of bills and i wrote in application to payback my deposit to me.
But still they are sending me bills and not returning back my deposit. the worst customer service across the nation. still they will not improve there CUSTOMER SERVICE, a day will come when their...

I am one of the customers of BROADBAND INTERNET CONNECTION HOMEPLAN provided by BSNL and have been using this since 2006 september. Unfortunately our modem(Dataone smartex MT882) has got damaged on march20th 2008 accordingly i contacted our nearest customer service of BSNL also commercial office ernakulam-cochin on 19th April 2008 we applied for a new modem and already paid Rs 1248/- in the commercial office ernakulam (refer bill/DN No: 23750/[protected]...

My land line telephone number (+91+[protected] has been dead since June 2008 and despite telephonically registered complaints the company----BSNL Pune----has not repaired the connection till date. Meanwhile, it has billed me as usual for the service they are supposed to provide.

I wonder whether it is a dead telephone line I am paying for or a dead bureaucracy and its dead technical services department....

Dear Sir,

I had been disconnected my telephone no[protected] on dated 26/05/2008 and i have paid the all dues against above mentioned phone no.Four months has been lapsed but security refund cheque not received till date. Pls send the Cheque below mentioned address:-
Rajesh Gupta
H-No-106, Vijay Vihar, Khazuri Pusta Raod,
Opp- DLF, Loni (UP)
Pls lok into the matter and do the needful.
Thanks...

i have activated gprs on my mobile no. [protected] for using internet on my laptop . as they told me that the downloading speed will be 12 KB -14 KB but i am getting only 3 KB./ s

I AM FACING THIS problem from 2 months
i call to customer care many times but no results came out......

This is Mukesh Sharma, #2994, Second Floor, sector 15, PKL (HR). As i was in need of a Brodband connection and my area no other ISP is available so i was left with the option of BSNL only.

So i have applied for the same on August 19, 2008. I have deposited the security amount of Landline connection and One Month Advance rental o[censored]L Home Plus 750 plan. At that time the concerned person told me that my telephone connection...

I am a subscriber of BSNL, Kolkata Telephones, under 2421 Exchange, my telephone No. is 24214072. For the last couple of days, the ring tone of my above telephone is not hear properly, as it is too low to hear from a hand shecking distance, though the volume is high.

My request is that kindly use your good office to invite attention of BSNL to change my instrument at the earliest.

Dilip Kumar Raha
M-[protected]...

I must know about how many calls has been made by my telepone BSNL landline everyday.
Is there any number to call and find out the no of calls has done upto or is there any mail checking is possible for that.
Even if there is a charge (as a call) for that number i want the number please .
If this facility is not there i request u to provide this facility
in future as a call or by using the mail check .
I...

SIR

I LOST MY CELL PHONE WITH SIM HAVING EXCEL PREPAID NUMBER[protected].

I LAUNCH FIR IN POLICE STATION AND GIVE ITS REPORT TO TELEPHONE EXCHANGE WITH MY ID

PROOF.

I PAID Rs.112/- AND GOT DUPLICATE SIM CARD HAVING SIM NO:[protected].
I REQUEST THE OFFICER IN EXCHANGE TO STOP OLD SIM BECOUSE SOMEONE IS MAKING

WRONG USE OF SIM CARD BUT THEY SAY TO...

This is a great problem faced by me and others that the landline/broadband bill is either not delivered or delivered much later than the last date of payment. So we have to pay the late fee along with the bill. Mostly, they temporarily disconnect the service due to non payment of bill. Kindly look into the matter....

hi sir,

i have mobile (nokia-3110c) i am still not able to get GPRS settings from BSNL. I have made complaint many times for the same and tried many times but no reply was received.

right now i m using BSNL sim and my NO. is [protected].
send me settings of GPRS for NOKIA 3110c....

Sir
My Prepaid no is[protected] and i am using this no 1 month before. Actually day before yesterday when i switched on my phone then message displays on my cell "INSERT SIM", and this message even continuos when i changed my Phone too. then immidiately i call to customer care and they advise me to visit Local Exchange. when i made a visit then they said that sim has been blocked due to your mistake and we will unlock your...

my mobile no is [protected]. i am getting messages from 51819030 that your subscription for dating services has been renewed and charged rs 30/for 30 days . i have lost rs 90 so far .i want to unsubscribe it at any cost with immediate effect. i have done everything nsuggested by customer care but of no use. kindley get it rectified immediately...

I m user of cellone prepaid within orissa circle bearing no. [protected]. I had called cellone c.care for 100 times for cellone gprs setting. Every person said me "I have already send the setting to u, u will receive the setting within 5 min". Then result is the same, no setting deliverd to my cell.
And another drawback any one can see in cellone portal. oneday I just clock on a wallpaper download link, then next one...

I got the BSNL Telephone connection and Broad Band connection 4 months back. The price and tariff may be very competitive compare to other service provider in Chennai. To be honest the quality of service is very poor.
My number is[protected]
In the month May 2008 I have logged 3 complaints regarding the intermediate disconnection of the broadband. The customer care agents just receive my call and they said they forwarded to...