Sir,
I have an BSNL Broadband internet connection, no is[protected]. My plan is Home 500-Combo, where offers are night unlimited b/w(2 a.m-8 a.m), 1.5GB free b/w(8 a.m-2-a.m).no rental charge, no of free calls 175.total bill should come Rs-562/- per month. Again From 22nd aug - 8th sep my internet connection was faulty, for that I could not use my internet on those days.
But suddenly when I see the online bill presentation for the month August, I could not hold myself, it was Rs/- 73002.00.
I didnot understand any reason behind this bill. As my last month chargable uses were 663.93MB out of 1.5 Gb.Extra call charge is 12. So it should be 562+12=574. So it was a heartbreaking shock for me, now how can I pay this ridiculous bill.
So my request to you plase save me from this problem, otherwise I have to cut the Phone line.& there will be no other option of broadband. It will hamper my studies and Project.
Please sir do the necessary steps.
yours faithfully
Subhasis Roy.
Aug 14, 2020
Complaint marked as Resolved
plz help