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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

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Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 768

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B
Binod kumar mishra
from Barh, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not giving broadband home plan unlimited

Sir,
I am very sorry to say that, I want to take the benefit of home broadband unlimited plan but no one of your Forbesganj office receive my application money.Please give me the benefit of the plan provided by the Govt.
phone no...code 06455..no..222556
Tel.Dt...Katihar
City..Forbesganj
State..Bihar....
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V
VIVEK MEHROTRA
from Lucknow, Uttar Pradesh
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Poor voice & data / Internet connectivity on my landline

Dear Concerned,

I have taken a BSNL Broadband connection on my landline number 2629923 but I am not getting satisfactory services, reason being a joint in open in the maulti-pair cable of BSNL through which the line is extended to my place. The multi-pair cable is lying in open on main road and was earlier broken by getting stuck in some vehicle which was repaired and left again in open and whenever the rains are there it...
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J
jayant
from Pune, Maharashtra
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telephone is dead

my phone is dead...
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M
megharaja indra
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

conversion from excel gold to normal

Sir,

I have BSNL mobile connection number [protected]. On Sep 13, 08 I have sent the message for converting prepaid connection from excel gold to normal and received confirmation also stating that the scheme will be converted within 24 hours. But so far nothing is done or I have not received any message. When I contacted your service no.[protected], your people could not reply me properly and abruptly cut the phone connection...
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9
9886739963
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HIGHEST CHARGES ON INTERNET

Hi,

This is Satish. The internet connection was taken only 3 months back. Right from the first month the bill is on a high rate. But last month statement was unreasonable and I am very much annoyed on BSNL. Coz we were not in use of the internet last month and the Statement shows an amount for a whole year. Its of 7000 plus.
I have never seen such a huge statement even when the net was not in use.

Pls...
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R
Ramakrishna.yadavalli
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone is dead since last week

Our phone is not working since last week. It is completely dead. Please rectify the problem as soon as possible.
Phone no :[protected]
Address: Ramakrishna.Y,
2-1/54, FCI colony, Miyapur....
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V
V.A.Sreenivasa Kumar
from Rajahmundry, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CALLER TUNES

Without my instance I have been forced with a caller tune to my cell phone no.[protected] which I am not interested. I am fearing I may be deducted the caller tune fee from my cell phone balance. I shall be greatful if the same disabled immediately....
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M
modi kumar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problem in internet connection

hi
sir i have taken bsnl boradband commercial connection.It is not working properly in one months its work properly five or tens and rest of days not works.SO due to this facing a very big problem. I have complained many times but no action would taken from that side.sir i am college going student its very difficult to the bill without nay uses so sir please and please take some action.
the in which i ahve taken connection...
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B
Bhagwan
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excessive Broadband billing

Excessive broadband bills
ISP BSNL BEED MS
Telephone no :[protected], Consumer No : [protected]
The bills for the month of Apr & May are as follows
April 2008, Download 24.1, Upload 18.7, Total GB 42.9, Rs 42001
May 2008, Download 7.21, Upload 5.98. Total GB 13.2, Rs 13017
I have registered complaint with BSNL and received reply as actual usage. Reasons for huge up/downloads is not clarified...
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A
akashdeep singh
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

subscriber id

what is my subscriber id and subscriber circle id????????? hw can i know this???/////////...
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P
Pradeep Arya
from Raia, Goa
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Dead since 6 months

My telephone no.[protected] is dead since last 6 months. I receive the bi monthly bill regulary which is being paid by me like a fool.

please look into the matter, get the phone rectified and give me credit for all the rentals/ charges i have paid during this period....
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H
HEMAL PATEL
from Kalka, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

INTERNET NETWORK AND TELEPHONE VOICE DISTURBANCE

DEAR SIR

I HAVE KNOW TO YOU THAT I HAVE COMPLAIN 7-8 TIMES ON YOUR COMPLAINT NO[protected] AND I HAVE COMPLAIN DIRECTLY WITH CUSTOMER COMPLAINT OFFICER BUT AFTER THIS PROCEEDING I HAVE NOT SATISFACTORY RESPONSE FROM YOUR DEPARTMENT AND I HAVE SUFFERING TELEPHONE VOICE DISTURBANCES AND NOT OPERATING BROADBAND BECAUSE OF LAN PROBLEM NO ONE SINCERE FROM YOUR DEPARTMENT.
SO YOU WILL TAKE IMMEDIATE ACTION FOR ABOVE MY PROBLEM.br...
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V
Vinod Kumr Garg
from Jind, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivation of Mobile Radio Service

My BSNL Prepaid mobile number is[protected]. I am being charged Rs.19 on 12th of every month for mobile radio service, never subscribed by me. Every month I am getting message from 12630019 that my accoubnt is renewed. I have taken the help of customer service on mobile several times and I am given different procedure everytime for deactivation but none works. Please help me. VK Garg Yamunanagar Haryana...
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A
amol
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra bill

sir,
i am give a extra bill during the JUN 01 to JULLY 31

bill no -T[protected]...
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N
nitesh pandey
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

removal of "caller tune"

to anybody reding this complaint...

i hv been using bsnl for the last 4-5 years...
i have well used all the services provided by the company...
now for the past 4-5 months...
i hv been facing a big problem regarding my caller tune...
i'v tried to call the customer care...
they ensured me of removing the caller tune...but all waste...
as a matter of fact... now i feel iv spent more...
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M
mahendra verma
from Chennai, Tamil Nadu
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internet connection not work

sir
i am citizen of dehradun and i have take a connection on 08.09.2008 and i regeret to said that my bsnl broad band connection did not work it shows error 678. the remote computer did not responding.
i have complain at 197 and other numbers but bsnl worker did not solve my problem now my internet connection is not working anybody did not take any action about it.
i am press reporter i am sending you my i card copy alsobr...
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C
CHURAMANI CHETTRI
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ONLINE PURCHASE

I MADE A PLAN TO PURCHASE ONE INDIAN TELEPHONE CARD FROM BSNL PORTAL ONLINE ON 11/09/08.
I MADE PAYMENT THROUGH MY BANK (I HAVE TRANSACTION RECEIPT ALSO) AND MY MONEY WAS DEDUCTED BUT I COULD NOT GET THE PIN NUMBER TILL DATE.
PLEASE HELP ME TO GET THE SAME.OTHERWISE I AM LOOTED BY BSNL IN BROAD DAY LIGHT.
PHONE NO.-[protected]...
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M
mahendra verma
from Chennai, Tamil Nadu
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error 678 internet not work

sir

i have get my bsnl broadband connection ulimited at 08.09.2008 . i regert to said that my bsnl broad band did not work it shows error 678.
the remot computer did not respond
i complain to the s.d.o no: [protected] mr. ruthan but he did not solve my problem.
please manage my problem and start my internet

from
D.c verma
228 D.L Road Dehradun(uttrakhand)
Phone:[protected]...
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C
C.H.Viswanathan
from Kodungallur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of telephone instrument

I am a customer of BSNL CHENNAI telephone for more than
twenty .years. My telephone instrument is not working properly.
While making call by my friends and relatives there is no corresponding ringing here. Sometimes it works and sometimes it does not work.I will be much obliged if you arrange to change the instrument at the earliest.

Telephone details

Name C.H VISWANATHAN.

Telephone...
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P
PRASHANT KUMAR PATEL
from Ratlam, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim activation

Sim card activation
This is to inform you that today on 09/09/2008 I've bought a SIM Card beareing No:[protected]. But so far it hasn't been activated. Please do the needful...
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