Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
Complaints 15968
Resolved
6089
Unresolved
9879
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 771

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Valarmathy
from Avanoor, Kerala
Aug 30, 2008
Resolved
Report
Copy
Resolved

Hi

I have a BSNL internet connection. I am unable to connect to some sites many of the times. It takes a very long time for the connection to be set initially. The connection is also frequently lost during the normal browsing. I find no speed in connectivity. Kindly do the needful .
Aug 14, 2020
Complaint marked as Resolved 

BSNL Data One Broad Band — Broad Band very poor connectivity

We are using DataOne broad brand.We forgot portal ID. How can we getback. How can we know Howmuch we downloaded.
We are getting very very slow connection on 500 Home Combo Plan for about one month. The spped is about 25 Kbps. On complaining local body, no one is taking it seriously. They are telling that the problem is from Bangalore Server end. Please solve as soon as possible. The matter is completely suitable for taking to Consumer Protection Forum.
my bsnl broadband connection is very slowww i have 750 home plan unlimited there is noo speed in my connection so kindly check out the problemmm please!!! my contact no is [protected], 23053266 hyderabad!!!
sir my bsnl broadband connection is very slowww i have 500 home plan limited there is noo speed in my connection in the free time so kindely check out the problem since 5 days iam facing this problem.my number is [protected], [protected]
my bsnl broadband connection is very slowww i have 750 home plan unlimited there is noo speed in my connection so kindly check out the problemmm please!!!my contact no is [protected] orissa
my bsnl broadband connection is very slow i have 250 home plan unlimited .my lanline number[protected]/ [protected].
broadband connection was activated in the telephone no 2604034 in the name of Sri binoy Kumar deka at uzan bazar guwahati under kamrup telecom circle at Guwahati. Despite of numerous complaints been made to concerned official over phone, personal contact, emails but nothing has been done so far for last one month. As such the said connection is required to deactivated due to bad service by the service provider. the said connection is not at all required. kindly disconnect the same at the earliest.Highly dissatisfied with the service of broadband in the guwahati region .
i am using dataone home 500 plan. i am getting the of 7-20 kbps donload speed frm past one month.
when ia m calling 2 local bsnl they r telling that the banglore server is slow.
I have DATAONE connection in Ahmedabad, initially for a year from 2007 it was ok, since more than 6 months the speed is pathetic with a connection speed subscribed is 256 kbps wherein the speed is much lesser than dial up. I repeatedly complained to BSNL, but none of them are bothered to come over and resolve looking the situation. I even suggested that you may please RESET my Broadband connection so that it may have some difference but now the senior BSNL Managers say that better change your PLAN to HOME U/L 1350 which will have 512 kbps which canonly solve the problem. If so then why you want to sell Home U/L Plan of 750 with 256 kbps ? Please do take immediately. My most of the work is based on line itself.
Awaiting your prompt response in revert from BSNL based on your initiative. Thanks
I Surrendered my Cellone phone (No.[protected]) Connection on the month of Oct'08 dt.06.10.08, after that I received four bill for the same number for the month of, Sep'08, Oct'08, Nov'08 and Dec'08.Till date 7th of May'09, I hav'nt received my security deposit money back.
Please Suggest me for the matter.
(Ph.[protected])

dataone home 750 — conetion is coming and going

hi
my internet conetion is not working properly. my number is[protected]
conection is conection afterthat diconected, and poor data transfer rate. plz recify this. i am facing problem.

regardes
Ajit kumar
Respected sir,
Iam having a broadband connection for 750 plus scheme but i donot get proper speed of internet. many times, it is less than 70 kpbs. sometimes, it is okpbs. what has happened to BSNL? ARE THEY IN THE RACE /COMPETITION WITH OTHERS IN THIS FIELD?
Respected sir,
Iam having a broadband connection for 750 plus scheme but i donot get proper speed of internet. many times, it is less than 70 kpbs. sometimes, it is okpbs. what has happened to BSNL? ARE THEY IN THE RACE /COMPETITION WITH OTHERS IN THIS FIELD? Please do something.My connection number is[protected] .
hello
i have Bsnl internet connection the connection is frequently lost during the browsing and when iam connection the net it is taking long time to be connected and the net is also very slow
so plz help me in this regard
matha kharab ho gaya hai mera yaar itna slow chalta hai brdbnd...0kbps ka speed woh bhi downloading...
i have bsnl data one broadband connection . i have 750 unlimited plan . my internet speed is lesser than 30 kb/ps . why is my bsnl broadband very slow ? i heard about of more broadband connection company like airtel, reliance etc. having 1mb/ps and more . bsnl internet connection is the baddest connection on earth . i think so . please do something my connection number is[protected].
I have ever seen like this broadband in this India. Very very very worst. I have unlimited plan 750plus but my sped connection it was below 10kbps. Many times I gave the complaint. But ther is no response from bsnl side. very poor internet service provider..
I live in udaipur rajasthan. We have been paying Rs 750 a month for the last 10 months and have stopped using BSNL so called broadband. its a shame that a government body is conning people by calling their snail net broadband. i am planning to disconnect the end of this month and would encourage people to do the same. government bodies are shameless and have no sense of responsibility.
i have internet connection 750 unlimited plan but i have very slow connectivity less than 30kb pls help me
Helpful
Found this helpful?
19 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    Tathagata Ghosh
    from Pune, Maharashtra
    Aug 29, 2008
    Resolved
    Report
    Copy
    Resolved

    I had downloaded at night from 2:00 A.M to 8:00 A.M (2nd August: within the free usage hours) but that amount of space (MB) is not excluded from the total used space. I came to know it while I check the service record.
    The download speed is not also as expected. Most of the time link is not available and the connection is also getting disconnected after a certain while.
    The service and customer support is very much poor. The do not take any step after informing such a problem.
    Aug 14, 2020
    Complaint marked as Resolved 

    Home Plan 500 — Broadband not connecting

    Dear Sir,

    since Past fifteen days i had so many complaints regarding the broad band not working. Some of them called up and asked now its working or not.But so far not connecting. My phone number 26625964. can you please take a neccessary action.

    waiting for your prompt reply.

    Best Regads,
    [censored]rudeen

    home 500 — Broadband Not working

    My BSNL broadband portal ID is [protected]@bsnl.in, 24033519 is my phone number, i unable to connect internet and i registered online complaint, but not yet rectified

    please do needfulaction
    The plans above Rs.700-00 is free at night from 2-00 am to 8-00 am
    I can not know my free space on broad bank.i use 500 plane.2am to 8am it is free i know that.but other timeit is resticted free space.so i want know how much i have my free space.plz sir tel it as early as possible. thanks
    kausik
    Is night unlimited also works on the plan of Rs-250
    Helpful
    Found this helpful?
    5 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      TIMIR BARAN BISWAS
      from Kolkata, West Bengal
      Aug 29, 2008
      Resolved
      Report
      Copy
      Resolved

      I cannot check the usage detail of Broadband Account for more than four days. What is the problem?
      Aug 14, 2020
      Complaint marked as Resolved 

      BSNL Broadband — Account Management

      Hello Sir,
      The website for viewing the usage is not opening since 2 days. We know the portal id and its password while the same site in now asking for user id and password which we do not know. the link which i was using till date was bbservice.bsnl.in and now its opening the bsnl portal. Pls do reply or pay heed to this..
      Dir Sir


      I have BSNL Braod Band Connection
      Uniue ID No RJJPU[protected]
      Telephone No JPF 2608566


      I forget my Borad Band Administrative Password

      I want to reset it Please do same and inform to me or tell me the procedure for the same

      thanking you

      In wating your reply



      Kailash Narayan Gupta
      C-23 vikas Marg
      Sethi Colony Jaipur 302004
      sir,
      i'am bhupesh suthar& i want my id & password.
      my tele.no:[protected]
      my phon no is[protected], the bill for the month of june 2009 is not proper as per the plan home ul 750. please rectified the bill failing which i have no option to disconnect the phone
      I AM NOT ABLE TO CHECK BSNLBROADBANDUSAGE/ACCOUNT MANAGEMENT.

      BSNL — broadband account manegement

      i can not open the page of broadband account manegement.Whenever i try to open the page it's said that there is some problem.For this reason i can not see the usage, , , , , , , , ,
      I have bsnl broadband connection. My phone no. is [protected].Few problems are with my telephone.1:Frequent disorder of telephone.2:Link failure is a common thing.3:failure to vew usage.Can any one help me ?
      Helpful
      Found this helpful?
      7 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Joshi
        Aug 29, 2008
        Resolved
        Report
        Copy
        Resolved

        Dear Sir,
        I applied for Shift of telephone from Airport Road to R T Nagar, after continuous follow up, at the end BSNL executives activated new connection No 23656084, and was asking Rs 500 as fees, for activating, I denied to pay it, since as per BSNL there is no charge / bribe to be paid, or encouraged.
        After this executives said, it will take 1 week to activate Broadband. Now from customer care 1500, I came to know that Broadband shift work order is not issued, they can not work on it. And given one No to follow up 23431100, when asked to the officer there, she given one more No to follow up.. 23434466 . This is very CHEAP.. Unless they dont get Bribe money they will not activate broadband ?, If phone is shifted, then why taking time for Broadband ?
        Aug 14, 2020
        Complaint marked as Resolved 
        Respected sir,
        In gujarat < banaskantha < palanpur < chandisar our bsnl customer service is very poor !
        i had apply for new broadband connection ! but till now i dont get broadband service !
        i had apply befor 10 days !
        my password & id are comes but the service is not active !
        when i called in costumer care !
        i dont get satisfy with your costumer executive !
        my phone no. is [protected] my broadband servise is on this no.

        dear sir plz do needfull as early as possible

        i m so tired to do complain in bsnl !
        my cell no. is [protected]
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          V. Venkateswara Rao
          from Hyderabad, Telangana
          Aug 28, 2008
          Resolved
          Report
          Copy
          Resolved

          [protected] This is prepaid connection my self. I want to Out going calls If any charge incomeing call list also required. If any service charge I am ready to pay as per norms. June July Agust Month statement are required. we want know the status of Phone Number, duration, time, charge etc. compare with my recharge value of coupons.
          Kindly Co-operate inthis regard.

          Thanking You,

          Yours faithlully

          Venkateswara Rao.V. [protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          [protected] This is land line connection my self. I want to Out going calls, for last two month we want know the status of Phone Number, duration, time, charge etc.
          Kindly Co-operate inthis regard.
          Dear sir,
          my mobile number was [protected]. Which was i closed on end of april. my mobile was stollen on 22th april '09. when my mobile stollen that time the balance was 86 Rs. and the inquery of 28 th april it was only 61 paisa.
          so please If any service charge I am ready to pay as per norms. so give me the status of Phone Number, duration, time, charge etc. compare with my recharge value of coupons.
          thank you
          vaibhav s.
          [protected] This is prepaid connection my self. I want to Out going calls and incomeing call list also required. If any service charge I am ready to pay as per norms.may to June-2009 statement are required. we want know the status of Phone Number, duration, time, charge etc. compare with my recharge value of coupons.
          Kindly Co-operate inthis regard.
          dear sir,
          i want to know out going call detail only last may-2009 month so please advice me, what can i do for these detail.if you give me then please you will send on my mail id.i want to know this mobile no is [protected], this is bsnl connection.please help me
          ple detail [protected]
          ple detail [protected]
          ple detail [protected]
          ple detail [protected]
          ple detail [protected]
          ple detail [protected]
          dear sir my phone number is [protected] and i want to out going and incoming coll detail pls send me mail argent
          My name is sujan shil.I am using two bsnl number which is ([protected] // [protected])

          Please send me the call details month of (january10, feb& march) of this two numbers.
          I will be thank ful.



          Regards With
          Sujan shil.
          My Name is Rafique Ali & My BSNL cell No. is [protected] the sim was issued to me on 17/03/09 i need call details for the month of Febuary'2010 and march till date very urgently please help me
          Dear sir,
          my mobile number is [protected], i need my callist lostone month so send me my calllist hurry i would be thank for it
          Dear Sir,
          I have a BSNL sim card the number is [protected]. Now i want to my call list of march 2009 to june 2010, incomming calls and outgoingcalls only. Please send that details to my mail id [protected]@gmail.com It is a very great help for me. Please help me sir.
          Hello Sir,
          I have a number [protected] i want this numbers call details of outgoing and incoming calls. Please help me its really very urgent and on this only my life depend
          I have a BSNL sim card the number is[protected]. Now i want to my call list of Oct 2009 to augest2010, incomming calls and outgoing sms s only. Please send that details to my mail id [protected]@gmail.com It is a very great help for me. Please help me sir.
          [protected] it my namber pleas send for me sms &calls details
          hello sir my name is radha krishna my no. is [protected](bsnl) ported from reliance i want my calls list of feb. amd march





          thanking you sir
          sir i have a bsnl number [protected] i want to call history on 13th april 2011 its urgent because some problem of my phone call list deleted pl send me my id [protected]@gmail.com.sim is my name kartik chandra sa
          Dear sir,
          My phn number is [protected].I want my incoming and outgoing call list for the past two months.
          Thanking you,
          Yours faithfully,
          Sankar Chowdhury
          BHASKARAN PILLAI K,

          Hello Sir,
          I have aBSNL Land Line the number is[protected]. Now I want
          to my call list of APRIL-2011 to MAY 2011, outgoing calls only. Please send that
          details to my mail id [protected]@yahoo.com it is a very great help for me.
          Please help me sir.

          I will be thank ful.
          I am having a BSNL number [protected], now i want to know incoming calls, out goingcalls, incoming mssages and out going message details list from june 2011 to august 2011. Please send those details to my mail id sreesrikanth.[protected]@gmail.com







          thanks&regards
          srikanth.vanga
          please sir i want to know the call details of this [protected]
          Helpful
          Found this helpful?
          24 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            SANCHITA BHARADWAJ
            from Dibrugarh, Assam
            Aug 28, 2008
            Resolved
            Report
            Copy
            Resolved

            Mobile no.[protected]
            sim no.[protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            Pin blocked . PUK code is required.
            Mobile no.[protected]
            sim no.[protected]
            pin blocked puk code is required
            mobile no. is [protected]
            pin blocked puk coadf is required
            mobile no. [protected]
            sim no.[protected]
            Pin Blocked PUK coad is required
            Mobile No. [protected]
            Sim No.[protected]
            What is the pin and puk of no. of SIM
            SIM no is[protected]

            BSNL — PUK code is required

            This is to certify that I subhash chand I am having user of BSNL mobile No.[protected]. But at present my PIN blocked. So that PUK code is required. But I have no PUK Code. It is therefore requested that please informed me my PUK code at the earliest.
            Thanking you

            Subhash Chand

            BSNL Mobile No.9463838042 — PUK code is required

            This is to certify that I am having use of BSNL mobile No.[protected]. But I have no PUK code. My PIN blocked. It is therefore, requested that please infom me my PUK code at the earliest.

            BSNL-PREPAID — pin 2 blocked

            Dear Sir,

            My PIN 2 is blocked of mobile number [protected] Kindly send me PUK2 no. for the same.

            Regards

            Dawa
            When I placed my BSNL Prepaid Sim card to a different mobile set, it asked for SECURITY CODE. Pls send me the code to my mobile[protected]. My SIM NO. is[protected]N
            dear sir
            pinblocked, puk code is required
            dear sir
            pinblocked, puk code is required
            mobile no:[protected]
            dear sir

            i dont know the security code of my mobile - [protected]

            plz send me the security number to other mobile

            [protected]
            Pin Blocked PUK code is required
            Sim No.[protected]
            want to know puk code and pin code numer is [protected]

            BSNL — PUK PIN

            Please send/mail me the SIM PIN and PUK
            fo my sim
            [protected] Andhra Pradesh)
            It is difficult to deal your CC for it.
            Pin Blocked PUK coad is required
            Mobile No. [protected]
            sim nomber[protected]
            Pin Blocked PUK coad is required
            Mobile No [protected]
            sim nomber[protected]
            my prepaid bsnl no is [protected], pin blocked pls send me the pin no.
            my number is [protected]
            sim number[protected]N
            pin code required
            My number is [protected]
            Sin no[protected]
            puk code request
            my email id [protected]@gmail.com
            my numbre [protected]
            sim no.[protected]
            pin blocked puk code is required

            [protected]@gmail.com
            Pin Blocked PUK coad is required
            Mobile No. [protected]
            sim nomber[protected]
            pin blocked.PUK code reqd...

            mob no: [protected]

            sim no :[protected]
            pin blocked.PUK code is required
            mobile no.[protected]
            sim number.[protected]

            ID..giri.[protected]@ymail.com
            pin blocked PUK code is required
            mobile no.[protected]
            sim no.[protected] N

            [protected]@yahoo.com
            Mobile no.[protected]
            sim no.[protected]H
            Pin Blocked PUK code is required
            Mobile No. [protected]
            sim nomber[protected]

            Email ID desai.[protected]@gmail.com

            Prepaid Mobile — puk code requirement

            I am working person using BSNL mobile of Prepaid . My mob demand for PUK code .
            & iam waiting for 3 Days by calling Customer care .Response is only that Computer is not working
            or try later.My mob no-[protected]
            So plz consider

            my mail id : [protected]@gmail.com
            pin blocked...puk code is required, , , , , , , , , mobile number [protected], , , , , sim no[protected]
            pin blocked, , , please provied puk code, my number [protected], , , , , its very ursent, , , sir, , , , , , sim no, , , , , ,[protected]
            pin blocked puk code is required, , my number [protected]...sim no, ,[protected], its very ursent...
            pin blocked. puk code is required.
            mobile no: [protected]
            sim number:[protected]

            ID: keshavmishra.[protected]@gmail.com
            my mobilr number is [protected]
            sim number is[protected]
            plz mail me ...my id is [protected]@gmail.com

            BSNL — Number is barred

            Sir,
            My number is [protected] of Lucknow. I have transferred in Haryana and I have paid my post paid bill but still yet my number is barred!

            Pin blocked . PUK code is required. - Comment #1826666 - Image #0
            pin blocked. puk code is required.
            mobile no: [protected]
            sim number:[protected]
            Owner's name : Hemendra Kumar Verma
            Kindly mail me the puk code on : [protected]@gmail.com

            In wait of an early responce ...
            my mobile no is [protected]
            sim number is[protected]
            puk code required
            Pin Blocked PUK coad is required
            Mobile No [protected]
            sim nomber[protected]

            [protected]@gmail.com
            another number-[protected]
            My number has been blocked because of pin code and know i PUK code my mobile no. [protected], sim no.[protected]
            pin blocked. PUK code is required mobile no.[protected] sim no.[protected].
            DEAR SIR,
            I HAVE PINCODE ON MY MOBILE UNFORTUNATELY ONE SMALL BABY TYPED WRONG NOW MY SIM IS ASKING FOR ''PUK'' CODE

            MOBILE NO.[protected]

            pleaz give my ''puk'' code sir
            Pin Blocked PUK coad is required
            Mobile No. [protected]
            sim nomber[protected]

            BSNL — Puk code require

            When i switch on my cell Nokia 3120 then the error display SIM Blocked and raquire PUK code.My no. is [protected]
            pin blocked.PUK code is required
            mobile no.[protected]
            sim number.[protected]

            ID [protected]@rediffmail.com
            pin blocked.PUK code is required
            mobile no.[protected]
            sim number.[protected]
            my mobile no .[protected]
            sim no.[protected]
            puk code request
            emil id ; raj.[protected]@gmail.com
            For the last one hour I am waiting the Customer care of BSNL who are just switched on a tape recorder with a lot of advertisements. I do not want your PUK Code nor any service of BSNL - This is a shame to the Government and Public Sector telephones - The customer careless group is just engaged in other works. I do not want my BSNL Mobile nor would I recommend to any others. - M.Varma / Cochin
            pin blocked.puk code required
            mobile no.[protected]
            sir,
            my sim blocked.
            puk code required.
            mob no. [protected]
            sim no.[protected]
            pin code blocked. PUK code required
            mob no:[protected]
            sim number:[protected]

            sim BSNL — pin blocked.. request for puk code

            my pin code blocked.. need puk code .., mob no:[protected] sim no:[protected]


            kindly send the puk code to...................Cyd.[protected]@gmail.com
            Pin blocked . PUK code is required.
            Mobile no.[protected]
            sim no.[protected]
            my number [protected] PUK code is required sim number[protected]
            Mobile no. [protected] Sim No.[protected]
            pin blocked.PUK code is required
            dear sir
            my sim pin blocked. PUK code is required
            mobile no : [protected]
            sim no :[protected]H

            my mail id is : prem.[protected]@gmail.com
            pin blocked. PUK code is required.
            my mobile no. is [protected] from muzaffarpur Bihar.
            SIM no. is[protected]
            Pin blocked . PUK code is required
            my mobile no. is [protected]
            SIM no. is[protected]

            my e-mail ID- [protected]@gmail.com
            pin blocked . PUK code is requried
            mobile no. [protected]
            sim no.[protected]
            Pin blocked . PUK code is required.
            Mobile no.[protected]
            sim no.[protected]
            my mail id is [protected]@yahoo.com
            my mobile no. is [protected] whose sim no. is[protected]
            pin blocked.PUK code is required
            mobile no.[protected]
            sim number;[protected]
            pin blocked puk code required
            sim no.:[protected]
            Mb no.: [protected]

            id: [protected]@gmail.com
            pin blocked puk code is reqired
            mobile no. [protected]
            [protected]


            ID- [protected]@gmail.com
            my prepaid bsnl no is [protected] & sim number is[protected], pin blocked pls send me the puk no.
            pin blocked. PUK code is required


            mobile no. [protected]


            Email: gyana.[protected]@rediffmail.com
            pin blocked.PUK code required
            mobile no;[protected]
            sim num;[protected]
            Pin blocked puk code is reqiured mobile # [protected]
            Sim #[protected]
            My email id [protected]@yahoo.com
            Abul hussain
            pin blocked.PUK code is required
            mobile no.[protected]
            sim number.[protected]

            ID.[protected]@yahoo.co.uk
            pin blocked.PUK code is required
            sim number..[protected]
            mobile no..[protected]

            email id: [protected]@gmail.com
            pin blocked .Puk code is required
            Mobile No [protected]
            sim no[protected]-22310
            email ID [protected]@yahoo.com

            Regard
            Sanjay Katoch
            pin blocked .Puk code is required
            Mobile No [protected]
            sim no[protected]-22310
            email ID [protected]@yahoo.com

            Regard
            Sanjay Katoch
            Sim block so i want my puk code no.mobile no [protected].Sim no[protected].Email [protected]@gmail.com
            I have 2 bsnl numbers...One of which is blocked and requires PUK no. My
            Sim no is[protected].
            mobile no [protected]
            Please help
            pin blocked :puk code is required
            mobile no. [protected]
            sim no.[protected]
            id: [protected]@gmail.com
            mobil no:-[protected]
            sim number:[protected]
            pin blocked puk coad req.d
            mo no:[protected]
            sim no :[protected]
            my number is [protected]
            my sim number is[protected]
            sim blocked poke code is required

            id [protected]@gmail.com
            mob no.[protected]
            sim number.[protected]
            pin blocked.PUK code is required
            mobile no.[protected]
            sim number.[protected]

            ID. [protected]@gmail.com
            pin blocked.PUKcod is recqired
            mobile no.[protected]
            sim number.[protected]
            [protected]@ymail.com
            pinblocked .PUK code is required
            sim no[protected]
            id- [protected]@gmail.com
            my pin was blocked
            i need puk code of my
            mobile number [protected]
            sim number[protected]
            pin blocked.PUK code is required
            mobile no.[protected].
            sim number.[protected]...

            BSNL — PUK CODE AND PIN NUMBER

            Please send PUK Code and New PIN on my alternate mobile No.[protected]
            My SIM No.[protected].
            pin blocked.PUK code is required
            sim number..[protected]
            mobile no..[protected]

            email id: [protected]@gmail.com
            Pin blocked .PUK code is requiered
            Mobile no.[protected]
            Sim Number no.[protected]H
            ID indrajeet.[protected]@gmail.com

            Pin blocked . PUK code is required. - Comment #1644595 - Image #0
            i want a PUK code for my
            mobile number -[protected]
            Sim Number[protected]
            is there are any body responsible for this service content, if yes so please send me reply of my previous post if no, so please close that innocence and time teasure from google.
            sim no.[protected]
            mobile.no.[protected]
            pin blocked.puck code required



            e.mail id...[protected]@gmail.com
            pin blocked puk cde is requuried mob no [protected] sim no.[protected]. as soon as posible... [protected]@gmail.com
            pin blocked PUK code is required
            mobile no.[protected]
            sim no.[protected]
            pleas sent me PUK no. on my email ID.
            mahesh.[protected]@gmail.com
            hi my bsnl no. [protected] is blocked by mistake .plz help me out by sending me PUK code, my email id [protected]@gmail.com. thnk u.
            Mobile:[protected]
            I want my PUK code and i dont have my SIM number clearly visible behind the sim so please send me puk code
            [protected]@gmail.com
            my mobil no [protected] my
            my sim no[protected]
            my sim is block plz puk code my mobil no [protected] or [protected]@gmail.com
            my number [protected]
            sim no[protected]
            puk code requied
            pin code blocked
            my email id [protected]@gmail.com
            my number is [protected]
            sim no[protected]
            puk code required its urgent send it to my another no.[protected]
            plz send my bsnl sim puk no my mobile no is [protected]

            [protected]
            My Number is [protected]

            My sim card is not working for PUK code

            Please you help me..
            email: [protected]@hotmail.com
            My no is [protected]
            My sim no is[protected] plz Sent puk no.
            my number is [protected]
            sim no[protected]
            PUK code request
            my email id [protected]@gmail.com
            My number is [protected]
            Sim No.[protected]
            PUK Code request
            My email id [protected]@gmail.com
            Helpful
            1 other people found this review helpful
            1 found this helpful
            136 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              anuamit2005
              from Chennai, Tamil Nadu
              Aug 27, 2008
              Resolved
              Report
              Copy
              Resolved

              I have a landline number of BSNL at my home under plan 150 against which I have also issued a Broadband connection. This phone is issued in my uncle's name who is currently not using this phone & living outstation. He has already authorized me to use this phone with a written letter. Now I want to change the owner's name of this phone from my uncle to my name. I show this authorized letter with a last bill copy to BSNL officials, but they are not entertaining me. I also mailed to many authorities of BSNL by mail but no reply so far. My landline no. is 232433 in Barnala city (Punjab).
              Aug 13, 2020
              Complaint marked as Resolved 
              Sir,

              I had the land line connection with BSNL.

              So, kindly change the name to Manikonda Praneetha .At present the bill despatched by the name M.Pushpalatha.
              I don't have any proof by the name of Pushpalatha.In my marriage the name change to Pushpalatha.

              Please do the needful immediately.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                Chiranjib Sinha
                from Mumbai, Maharashtra
                Aug 27, 2008
                Report
                Copy

                I have got connection of GPRS from 23rd Aug, but till today BSNL Staff have not guide me how to install the setting to connect GPRS with Laptop & Mobile. I also visit to the Officer of Mobile section at Raipur, but they cann't respond properly.

                My cell no. [protected].
                So, if there is any problem with this for installing the program, then kindly dis-connect my GPRS Connection.

                Thanks & Regards,

                Chiranjib
                I have sent many sms for activation of gprs. So far i didnt get any reply . where i have to complaint
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  NafeesaRasheed
                  from Bengaluru, Karnataka
                  Aug 27, 2008
                  Resolved
                  Report
                  Copy
                  Resolved

                  Hello
                  Respected Incharge
                  Iam Nafeesa Rasheed, i had phone in our home by bsnl landline connection in hyderabad india, number is 23220211 .
                  Details are
                  Sakina Begum
                  ADSN Tel no 23220211
                  1-2-3/2
                  Adj to chowdhary bros
                  domalguda
                  hyderabad-29
                  our phone line is dead since past one month, july middle to august till today date, we had done personal complaint in himayatnagar (near telegraphic office) we did meet the people incharged in that office 3-4 times but no action is being taken till now and 198 compalaint number of bsnl does not work by any mobiles after adding 040 too nor we have nearby any bsnl phone to remind them about this compaint on phone again and again, so please restart the phone soon, as we are facing lots of trouble by no phone line in use since long time and un-necessarly we have to pay one month's bill when we could not use phone line, will bsnl not take money for that one month time fault by them and is this the way to work in govt bsnl dept???
                  one land man also came and took 50rs from us to do complaint but did not trun back again .
                  we shall have this complaint in newspaper if it is not seen soon,
                  NafeesaRasheed
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sreejith
                    from Thiruvananthapuram, Kerala
                    Aug 27, 2008
                    Resolved
                    Report
                    Copy
                    Resolved

                    my portel id, password

                    iam using brodband conaction in bsnl i dont know in my portel id and password. please give my portel id and password...
                    Helpful
                    Found this helpful?
                    9 Comments
                    Report
                    Copy
                    J
                    Jerin Mathew
                    from Bengaluru, Karnataka
                    Aug 26, 2008
                    Resolved
                    Report
                    Copy
                    Resolved

                    DND Service

                    Hi,
                    I've registered for the Do not disturb service with BSNL. But i'm getting promotional SMS from BSNL almost every day and rarely i get recorded calls also.
                    I went on registering it one more time and i got the confirmation number as C[protected]. But there is no change in the story.
                    Please advice
                    Thanks...
                    Helpful
                    Found this helpful?
                    101 Comments
                    Report
                    Copy
                    P
                    PARTHASARATHIMANDAL
                    from Hyderabad, Telangana
                    Aug 26, 2008
                    Resolved
                    Report
                    Copy
                    Resolved

                    Same copy Submit to Berhampur( Dis-Murshidabad )
                    Sir,


                    This is to bring to your kind information, that I have got broad band connection of BSNL from June 07 and under operation.
                    We used to receive the bills from June 07 to March 08 from Rs600- to Rs1200/-regularly as per the attached the copy of the bills with this letter, but we have received bills for April 08 for rupees 9965/- which is very high and which is not at all possible because we have not used broadband to that extent. We have not used broad band on 30/4/08 from 23.13.14Hrs 23.55.11 Hrs which has been shown in my bill, and there are number of instances which you will kindly find in your bill which have been under lines
                    .


                    I have somehow made payment of bill for March 08 in the month of April 08 which is not at all correct .but here after it will not be possible for me to make further payment of bills of such a big amount for which I am not responsible .I shall, therefore, request you to kindly intervene personally in the matter to rectify my bills, otherwise it will not be possible for me in future to use the broad band.


                    In the meantime I met Mr. S MONDAL and brought the entire matter of excess billing before him and stopped the net connection temporally.
                    I would also like to inform you that I have a part from your Broad band, some other connection which is mostly used.



                    Thanking you
                    Yours faithfully




                    Swapna Mandal /Partha sarathi mandal
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shiv Kumar
                      from Lucknow, Uttar Pradesh
                      Aug 26, 2008
                      Resolved
                      Report
                      Copy
                      Resolved

                      I have used UP West BSNL GPRS plan 197 unlimited for prepaid. After two days of recharge this is not working, when I try to connect connection error displayed. contact ur service provider. No connection between mobile and remote BSNL Gprs.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      sir,

                      My pre paid mobile bsnl jharkhand dhanbad.my no. is [protected] and my problem is gprs activation not reply sms and not working at atime and sms not out going and not incoming my mobile nokia 5200 and not working please replay soon.
                      I am using Prepaid connection. My Phone No. is [protected]. My problem is i am not getting GPRS at my home Phansa, Tal Umargaon, Valsad Dist., Gujarat so Please Do Advise But it works at my office Sarigam
                      I am using Prepaid connection. My Phone No. is [protected]. MY PHONE MODEL IS NOKIA 3500 CLASSIC, My problem is GPRS not supported.but I try to connect connection error displayed.services not suported and link not available home, Tal SIDDHPUR, PATAN Dist., NORTH GUJARAT so Please Do Advise and send proper setting THANKS
                      My nö. Is [protected](jharkhand prepaid), i recharged with 122Rs for 1 month Gprs. I got the settings but it is not working in my laptop.
                      Pl help me out.
                      Can i use my gprs while i m in roaming.
                      To,
                      The Chairman,
                      BSNL,
                      New Delhi.



                      Sub : Suffering from illegal deduction for internet surfing in BSNL, Dhanbad, Jharkhand.


                      Sir,
                      Duly respect I like to complain you that I have enrolled the net pack service of Rs.122 on 3rd September at 9 pm and from the next morning when I used the internet surfing the illegal deduction have been started and till now Rs.80 have been deducted from my balance. I have complain the BSNL Customer Care Service on last 4th Sep. 09, complain no.- 3723696 and time to time I am requesting them to refund the deducted amount and to stop the illegal deduction but till now neither the amount has refund nor the deduction has stopped. Now the customer care service (at 9:20 pm) is telling that I am a liar and no illegal deduction has done.
                      Sir in this situation I have two options either you help me or I have to complain in consumer forum of India. Sir I didn’t like to complain you in such language but I am suffering from last 17 days and there is no responsible authority to solve my problem. I hope you will take initiative as early as possible and my problems will be solved very soon.

                      Thanking You,

                      Ratan Ray
                      Mobile No : [protected]
                      e-mail: [protected]@rediffmail.com
                      Dated :Monday, September 21, 2009
                      sir, Date-22 sep 09

                      I am facing problem with BSNL, I am prepaid customer my mobile is not working since 18 sep 09, on landline.I have complained many times to customer care but no one wants to attent my complained.I am so frustrated with this problem, i can't change my no. other wise I want to take any other serice provider, who cares about thier customers.

                      Please rectified my problem as soon as possible.I am enable to call any landline phone.

                      Tarsem Singh
                      [protected]
                      sir,
                      I recharge 122rs gprs pack from bsnl is not
                      working from today .sir I hope you solved
                      my problem.
                      thankig u.
                      mobile no. [protected]
                      hi guys... im here 2 save u from doing 1mistake. bottom line is never ever take BSNL sim in jharkhand, specialy in B.S.city, u ill pay 4 that.service is out of order here.save yorslf... i mean it
                      i am extremely dissapointed with the bsnl gprs service, plus my one more complain is that bsnl customer care [protected], its a complete failure, poor service, bsnl has outsourced this service to a domestic bps which provides a totally unprofessional service, they are not at all concerned abour customer satisfaction, call center executives, after receiving the call, put the call on mute and simply after few seconds disconnects the call,
                      I am coming back to the original problem that is gprs internet is not working on my n 73 mobile, mu mobile number is [protected],

                      I am having the unlimited plan for prepaid in bihar and jahrkhand circle with a recharge of 122, maximum time when i am trying to connect, i am getting a error massage as PACKET DATA CONNECTION NOT AVAILABLE.


                      please listen and do something.
                      i am extremely dissapointed with the bsnl gprs service, plus my one more complain is that bsnl customer care [protected], its a complete failure, poor service, bsnl has outsourced this service to a domestic bps which provides a totally unprofessional service, they are not at all concerned abour customer satisfaction, call center executives, after receiving the call, put the call on mute and simply after few seconds disconnects the call,
                      I am coming back to the original problem that is gprs internet is not working on my n 73 mobile, mu mobile number is [protected],

                      I am having the unlimited plan for prepaid in bihar and jahrkhand circle with a recharge of 122, maximum time when i am trying to connect, i am getting a error massage as PACKET DATA CONNECTION NOT AVAILABLE.
                      i realy agree that bsnl is realy a bad service provider in jharkhand & the customer care is also useless they specialy the the fellos who are avilable on [protected].they will never give good response to u.everybody may try it.i think they are pirvi putra or putri.thats why officers of bsnl dont. take action on them u will always find this no. busy and luckily i[censored] wil get it then again u wil hear that plese hold on i will b right back and after coming u wil hear that due to techinical problem i cant solve ur problem and cant even give u com. no. and put the phone down all this is my experince .u wil also feel it
                      My pre paid mobile bsnl HP mandi.my no. is [protected] and my problem is gprs activation not reply sms and not working at atime and sms not out going and not incoming my mobile nokia 2690 and not working please replay soon.
                      Helpful
                      Found this helpful?
                      12 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        deepakgarg22784
                        from Jind, Haryana
                        Aug 26, 2008
                        Resolved
                        Report
                        Copy
                        Resolved

                        DEAR SIR,
                        I M THE PERMANENT CUSTOMER OF BSNL LANDLINE. BUT MY LANDLINE IS NOT WORKING FROM SOME TIME, I MADE MANY COMPLAINTS TO LOCAL BSNL OFFICE, BUT THEY ARE NOT RESPONSIBLE IN THEIR DUTY.WE ARE RECEIVING VERY POOR SERVICE.NO ACTION NO COMPALAINT IS SATISFACTORY.I M JUST PAYING RENT OF LANDLINE.PLEASE MAKE MY LANDLINE OK OTHERWISE MADE IT PERMANENT DISCONNECT.
                        MY LANDLINE NO. IS [protected]
                        107, MODEL TOWN PEHOWA(KKR)
                        MOBILE NO.-[protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        107,MODEL TOWN — DEAD FROM 6 MONTHS

                        I HAVE BSNL LANDLINE [protected].BUT ITS NOT WORKING FROM 6 MONTHS.I COMPLAINTED SO MUCH, BUT NO RESULT.I AM MAKING MIND TO GO CONSUMER COURT.IT HAS VERY POOR FACILTY.THE SDO OF OUR CITY IS ALSO VERY LAZY PERSON.I PERSONALLY DISCUSS THIS CAUSE WITH HIM, BUT NO RESULT.
                        NAME- SH. PAWAN GARG
                        TELEPHONE NO. [protected]
                        ADDRESS -107, MODEL TOWN, PEHOWA
                        DISTRICT - KURUKSHETRA

                        BSNL — telephone dead from 6 months

                        Dear sir,
                        My telephone is dead from last 6 months.I have complaint many times but any body is not responding.

                        telephone no.[protected]
                        A.K.Rai
                        Plot no.53, new sunder nagar, panki, kanpur-208020

                        BSNL Landline — phone dead since 107 days

                        My phone number is[protected].From last more than three and half months my phone is not working .I made several complaints but i was told that the cable has been cut by P.W.D and it will take sometime . I then,contact to S.D.O on their mobile no i.e.. [protected] .Last week when i made another complaint then,S.D.O told me your phone will be working from that evening but,i am sorry to say that till date it has not started to work . I am very dissatisfied by misguiding of S.D.O. Is there any chance to being repaired my phone or i must surrender the same to bsnl.
                        BY NARESH CHANDRA ANAND ADDRESS - 194D2 PARDEVAN PUR ,N-2 ROAD ,LAL BANGLA KANPUR-208007 )
                        My phone number is[protected].From last 7 days my phone is not working .
                        you are requested to please attend my complaint..

                        By Arvind Mishra

                        ADDRESS -H.no7, gurunanak pura, raisend road, po office govindpura, Bhopal-462023
                        Madhya pradesh
                        my phone no is[protected] . iwant detail bill of year 2011 and 2012 . can i get it? jayesh
                        Helpful
                        Found this helpful?
                        5 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          gyanendra singh chauhan
                          from Ujjain, Madhya Pradesh
                          Aug 24, 2008
                          Resolved
                          Report
                          Copy
                          Resolved

                          i have bsnl broad band connection on phone no-[protected] with 500 c plan in which night 2 am to 8 am free downloading. internet usage web shows times upto the 2:20 am as chargeable unit i have use in night between 2 am to 2:20 am taken as chargeable unit 35000 kb apprx. i start downloading of opera software at correct 2 am in morning. please correct my usage
                          thanku. from -gyanendra singh chauhan [protected], [protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          HI Gyanendra Singh Chauhan,

                          I am also experiencing the same thing. As i upgraded from H250 to H500C(new plan changed on mar 2009). But after getting the Status as open for new plan(500c) i started downloading after 2:30 am and logged out at 7:30 am. Preferabbly i used to log in only after 2:30 am & log out at 7:30 am for saftey. During that time i downloaded about 4.5 GB (Total down up link).rather than showing as night unlimited data it is showing as limited data & it says u are exceeding 1.5 gb free uasge. Now i am chared for that usage. Tomo i am going to bsnl to discuss abt it. Anyway i am not going to pay for that wrong uasge details. May be u should also contat bsnl office for this. BSNL Broadband is getting negative feedback from many sites for not giving proper service. I think many users sre getting this type of errenous usage details and sort it out faster before u get huge bill amount.
                          I have changed my broadband plan to 500 home from June 2009. While checking my usage I have found that on 3rd of June its been shown that i downloaded 2.75 GB data from 11.25 pm to 6.47 am which is extremely ridiculous. I downloaded the data after 2 am which is free of cost. Then I called up the customer care and they seemed to be clue less and they kept trying to prove the point that I downloaded that amount. For the sake of argument and logic, even if i agree that I downloaded that amount, I cant be charged for the amount which I downloaded between 2am to 6.43 am..
                          When I went to the BSNL office here, they told me that I need to switch off the modem once after 2am... then only I wont be charged...This is the most hilarious and funny thing I have heard in the recent times..I mean this is not 1857 but 2009 which we all know..And I have been quite well updated with new technologies but have never heard a thing like this...

                          As far as the customer "CARE" is concerned its even worse that customer torture..the executives seem to be most clueless people in this parallel universe...Even some of them seem not to understand simple and basic English..Its been more than a week now I have been running to the BSNL office and coming back with no positive response everyday..

                          My phone number is[protected]

                          BSNL — Bsnl charged me for the free usage hours.

                          I am a victim of the bsnl frauds, i usually go for sleep around 11.45pm,
                          I have a software named lan controlite it will disable and enable the lan connection automatically the thing we should do is just set the time.
                          i usually disable the lan connnection manually and set the time to 2.20 to enable the lan using the software then 7.50 as disable time b4 i go to bed. more than one month there is no problem in data usage but on 16-10-09 they charged me for night free usage the usage even i did the regular process which i mentioned above. in that time the data usage comes under chargable unit is above 2.8GB, my monthly free limit is 2.5GB only. This problem occured 100% due to the careless of the bsnl. mistake is on the bsnl side, i assure that i scheduled carefully. Please help me
                          if they didn't compromise means what should i do..
                          Please help me friends.

                          Please send me suggestions to [protected]@rocketmail.com

                          taking charge at free time in night of 2 am to 2:20 am on date 24 aug 2008 on phone no. -o751-2472727 - Comment #1787640 - Image #0
                          sir, i have bsnl broadband at rs.150 plan sir plese tell me free dowanloading & free usages which time i am use
                          Namaskaar bhai logon.

                          I wud like to explain sm thing
                          BSNL server maintains the chargeable units by making session of 30 mins. They cant break ur downloading session at correct 2 or 8 am, instead they break it after 30 min o[censored]r start or login time( the time at which u plug in ur modem). So i[censored] started at 01:55 am, then this session will automatically break at 2:25 am and all the downloading done in this interval ( upto 2 : 25 am) will be charged as the session started before 2 am.
                          Either u start ur downloading after 2:30 for being safe or follow this trick i[censored] want ur d/nloading not to be charged after 2 am :

                          Plug in ur modem (on ur sleeping time) at either 11:02, 11:32, 12:02, 12:32, 01:02, 01:32 or 2:02 am . Then dont touch ( ie dont ON & OF[censored]r modem) till next morning .

                          Staring ur session at ni of d specified timing will break ur session at 02:02 am . And then all the downloading done will be free as the session startd or broken after 02 am.

                          For proo[censored] can see that their session period is either of an half hour or 1 hour or 1hr 30 min etc ie a multiple of 30 min

                          i[censored] plug in ur modem at 07:59 am, u will not be charged upto 8:29 am .

                          ATTENTION : these all timing sud be synchronised with BSNL server clock ( as displayed in BSNL potal website).

                          CONCLUSION: Is BSNL fault k kaaran laakhon log invalid bill pay krte hain aur BSNL apni jeb bharti hai...
                          BSNL waale anpad chor hain saale...
                          Helpful
                          Found this helpful?
                          5 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            vikas saxena
                            from Lucknow, Uttar Pradesh
                            Aug 23, 2008
                            Resolved
                            Report
                            Copy
                            Resolved

                            bsnl has customer care no. [protected] and cunsumer has to wait atleast 15 to 20 mts. to talk any attendent. But customer care agent talk in such a haste and rudely that he is talking to some unwanted person. we are consumer and we pay for everything but they treat them as unwanted this is wrong.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            I totally agree with this. I launched a compaint with Thoraipakkam, Chennai office and it is still pending after 5 days. BSNL worker who come to fix our line is only intended in getting bribe, they come home fix and ask for money. I have a feeling that they break it on purpose. I have decided to change the service provider and move to private company.
                            Pl activate my INBOX. I cannot receive mails but only send mail thru this id. pl do needful immediately
                            dear
                            sirmam
                            my mobile no. is [protected] & sim no. is[protected] and today when i unlocked the lock it says sim rejected please help me now as soon as possible i am in great trouble i highly obliged you please help me
                            My no. is [protected] and it is blocked. My sim no. is[protected].Please sen my PUK code on industries.[protected]@gmail.com
                            THANK YOU
                            My mobile is [protected]. i tried to call BSNL customer care, there was no response and no reply for a long time. i am loosing Rs35 or Rs.40 suddenly and i dont know why. after 12 minutes i got connected to the customer care executive, but he did not speak anything but i heard other peoply talking in the background. he disconnected suddenly.
                            THIS IS THE WORST CUSTOMER CARE CENTER.
                            i have some problem to calling.i am in saral anath plane and same time iam in life time plane.so my expiring date of reache is 26/9/08.today means 28/9/08 i reached with topup 112 rupes.but its not accpting any out going call.plz check it.i have very urgent work.
                            i think urs service is not good compare to other services.beter to modify it.
                            My mobile is [protected].i have life time pre paid connection.
                            mare validity 27 sep 08 ko puri ho rahi thi.mane 26 sep 08 ko 56/- Rs. se recharge kera liya 50/- mile per validity nahi badi. mane customer care per baat ki to bataya gya ki sare life time pre paid connection, new life time connection me change ker diya gaye hai or apko 225/- se recharge karana padega iske baad apki call rate 2/- se ghatker 1/- Rs. ho jaye gi. mene 225/ se recharge kera liya validity bad gayi per call rate aaj bhi 2/- Rs. lag rahi hai. mane custome care per baat ki to bole apki complante forward ker di gayi hai 24 hours me apki call 1/- ho jayegi per aaj 13 oct 08 tak call 2/- lag rahi hai .
                            plz meri problem ko solve karane ki kirpa kere.
                            thanks
                            robin gupta
                            mob. [protected]
                            chandausi moradabad (U.P.)
                            dear sir/mam
                            my mobile no:[protected].i need customer care no.my sim card has been locked.pls send me the puck code.
                            Sir,
                            I have purchaged a sim of BSNL from your dealer M/S Kandpal Sales, Haldwani, Nainital.under the scheme of "triple 200" my number is [protected] .till date it is not working no outgoing calls are made from this number. Even I have registered a complaint in your customer care the number is J[protected] and inquired several times but the responce "wait for 24 hours".It seems that an answering mechine is there where you feed one answer - Please wait 24 hours. Even I have complined again in your customer care centre and also personally meet your circle SDO at Haldwani but still waiting for solution. O!God help me.
                            sir,
                            my mobile no is [protected].
                            my name is hemant meena and sim no is[protected] . i want my puk1 no . ... i have four time call customer care ([protected]) to this no and ask my puk no ...every time they told me my puk no is .. 41483373 and pin no is 0000 and verify no is also 0000 but my sim reject that no.so plz tell me what can i do for my puk no...plz send me fast reply.
                            thanks
                            Dear Sir,

                            i would like to inform u that my existing mobile no [protected] and i lost the sim and also i inform to customer care, but they inform me that the above number is cancelled. I request u to activate the same number at the earliest.

                            Kindly do the needfull.

                            awaiting your replay ASAP

                            Regards
                            Seetharam
                            BSNL is good, but the employees of bsnl are not so, i had face such a rude behavior of one lady in madipakkam customer care office (which is next to SBI Madipakkam), i went there to enquire about BSNL broadband connection, she said "what do you want? don't come here.. go to guindy bsnl office". don't know why BSNL appointed such a nice persons in customer care.
                            bsnl cellular services are good, but customer care is very poor. i am a prepaid customer of exel gold service. infact there will be a deduction of Rs. 70/- every month for activation of exel gold service from my prepaid credit. but on november month i got two deductions of each rs. 70/- i called customer care [protected] somany times to complaint on this regarding. every time i got an answer that the complaint is recorded, and being followed up. it is 4 days since this was happen. but no progress is there. and it was very horrible to catch an attendent on customer care.
                            - nagesh, hyderabad
                            My no. is [protected] and it is blocked. My sim no. is[protected].Please sen my PUK code on [protected]@gmail.com
                            THANK YOU
                            I'm customer of BSNL Prepaid card from last one and half year, My mobile no. is [protected] my compailane no. / Docket no. 2698502 ; that compailane not solved yet still i received your compailane has resolved. i am follw up with customer care .number of time i call with Junior & Senior Officers from 05/11/2008 to till yet my query has not solved.
                            pls look in to that.

                            Nitin Desale
                            Pune, Maharashtra
                            i registered my [protected] no. to 'do not call' on 19 september2008 still i dont no status of that pls send me any information about that
                            my number outgoin is not working plz check it
                            m.n.=[protected]
                            send my detail on my id [protected]@yahoo.co.in
                            i am sending messages to my friends but they are going to some other numbers my mobile no is [protected]
                            MY TELEPHONE NO. IS[protected]. I AM NOT RECIEVE THE BILL FROM THE LAST THREE MONTH.
                            I have a bsnl sim...how do i find out my number?...lol...i got this sim from a friend...pls help me...i am a noob
                            Please provide me the email id to contact bsnl customer service??

                            BSNL — Calls are not matured

                            Hi,
                            I m the subscriber of Ranchi telecom district. From the last 6-7 days no call is matured easily. Only after hundreds of dialling attempts call matures. Without maturing calls deduction in prepaid balance is a common practice of BSNL.
                            The Worst Customer Support and staff employed... very rude to customers, dont have the problem solving ability, very poor knowledge about products and problems, very bad English...
                            Please let me where to complaint abot this ...

                            NokiaE71 — Fails to connect bsnl gprs

                            Sir,
                            I have been surfing net through BSNLEGPRS connection for few months.After downloading software updates from your site few days before my handset fails to connect BSNL GPRS service.Kindly do the needful.
                            Dr Vinay
                            I am using mobile no.[protected]. My sim is blocked and asking PUK no. which I dont know.Please advice how I can keep my sim in service.Your early action in this regard requested.

                            Thanking you.Regards.

                            R.G.MISHRA
                            JABALPUR (M.P.)
                            Today i tried the BSNL customer care .After a long waiting they are lifting and simply disconnecting the line. It has happend 3 times . kindly instruct the the people who are sitting there in customer care to speak to the customers who are calling them for the informations .
                            i also met the same problem. for netcard they told i will get a speed of atleast 60kbps but it s downloading at 2 kbps. which is similar to airtel gprs. they are not responding properly and the people who work there also dont hav technical knowledge about this except very feww... i regret for the govt by having this kind of employee working for them . better to recruit young people to become good service provider and get consulting from a good consultant, even a b schoool fresher can provide some strategy for bsnl .
                            I had opted for a bsnl power plus plan on 10th Feb but did activate after 5 days and again I made the sms on 15th for the same but has still did not got activated after lodging so many complaints to the customer care agents/service.My cell no [protected].
                            [protected] who is this no. plz tell me all information this no. this no. are reg. who name & address.yesterday she will call and again to again torchar me. plz help
                            Dear sir
                            I am to bsnl customer on wll phone and i apply to application to internet of Rs-250/-unlimited and modem has to disconnected to 5 to 10mintes so what is the problem to solve them me
                            FM Blore : My no: [protected], i called up customer care but they have regeistered & given the complaint no: 411220. the problem was if i dail *123# & *102# i am not getting connected to that 2 numbers. kinldy solve the problem.

                            NokiaE71 — Phone is getting hang , menu key specially

                            I purchase the phone in march 16 2009, after 2 days menu key was getting hang, again 3 time it happens, i submitted to shree communication, pune, ph 25441431. After long wait of 12 days they gave me replacement of phone on 8april2009, but in vain. That night menu key got hang, i am now very angry about the product they are offering. I didn't download anything, no memory card only contacts feeded manually.
                            hi,
                            My mobile is [protected] My SMS not going any number exspecially Vadaphone could pls look into this as per the earlist and let me know

                            thanks,
                            Pradeep
                            BSSL service sucks big time...
                            My landline phone goes dead every month and i always have to complain twice to get it fixed.
                            I am also using internet service on my BSNL phone which has the same trend and goes once every month and i have never seen it getting fixed in less than 10 days...
                            If this is the kind of service BSNL will keep providing, it will shut soon.
                            Dear sir...
                            i have changed to BSNL PLAN 299 on last Feb, 09, but i have not been told that a sequirity deposit of Rs 299 will be added in my bill. now i have received a Bill for the month of March 09...where 299 added twice in my bill(299+299) ..this is really unfortunate and regreetable as my plan was just to rededuce my telephone Bill.
                            will you please tell me what is the reason behind this?

                            Regds
                            Aparna Bera
                            [protected]
                            i had many problems about internet . i asked many time customer care no. but every time no response .i don't belive customer care . if there are any person who has full knowledge . then solve my probs.
                            there was running internet on my hand set and personal computer but now from about 25 days there is no running internet my hand set . but running on comupter .i wanna run internet both handset and pc.
                            i have submit my probs many time . but all time no response . plz solv my probs my cell no. SAMSUNG SGH-L700 AND SIM NO. [protected]
                            Yes, The BSNL customer care is really one of the worst things I have ever experienced in my life. The don't know the value of a customer and they simply ignore and treat the customers in the way they want. I have planned to change my telephone and my network.
                            my Mobile No is [protected], i have paid the bill on 05 may 09 but my mob service is still temp barred. you are requested look in to matter in addition that ihave paid the amount rs 1593 but i could not understand how it possible .please let me know the facts.

                            thanks
                            Dear sir / madam...

                            I have a bsnl pre paid life time SIM connection with no [protected]...from few days while switching on the set, message appears "SIM registration failed" kindly look into it & do the needfull urgently..

                            regards

                            dp singh
                            Hi,

                            I am looking for a Email addres for BSNL customer service.. I tried calling them and its a crap.. I am not wiling to call them any more.. I would like to have the Email address of the customer service dept.

                            Thanks..
                            To,
                            Manager,
                            Customer care,
                            B.S.N.L.
                            Sir,
                            I am holding B.S.N.L. landline Telephone No.[protected]; I am listening the incoming call, only our call is receiving; I can't listen to caller. I have made complaint in writing in Khandala Exchange of Satara Division.The concern officer Mr. Khandekar has not taking any action against my complaint.
                            Kindly arrange to pay attention in this & provide me the good service as B.S.N.L. is known for.
                            Thanks,
                            Yours Faithfully,
                            Ajit Khandagale
                            Dear Service Provider,
                            Recently I activated the GPRS service in my mobile [protected] with APN as gprseast.cellone.in, and I cannot get Yahoomail & Rediffmail in my inbox mail set up . I am using nokia E71 and previous to post paid sim I used a pre-paid [protected] which was GPRS activated with www.e.pr as the APN by which I could retrive my Yahoo & rediffmail, and from the portal the APN for post paid is www.e.po, why is my APN changed to gprseast.cellone.in and why www.e.po APN is not working in my phone?
                            [protected]@yahoo.com
                            [protected]
                            Hello all,
                            CAN WE CHANGE OUR HOME NETWORK(LSA) WITHOUT CHANGING OUR NUMBER?

                            For eg-
                            I have a connection of Maharastra and i got transfered to Kolkata. then can i avail the same number at Kolkata.
                            I have a bsnl prepaid mobile connection and i want want to activate caller tune on my number please activate caller tune on my number my number is [protected].
                            my mobile no. is [protected].my sim no is[protected]H.plz send my PUK no.
                            I have a bsnl (w) sim prepaid at Agra but I cannot make any ISD calls from this mobile...can you please advise..mob no [protected]..
                            Sir, on 2-7-2009 in my mobile account cut Rs. 20 for "monthly islam devotional service" and Rs. 50 for "mega comboBSNL alerts service". Sir i am not interested in this scheme so please cancil this services. and back my money in my account.
                            My number is [protected] and please cancil "Monthly islamdevotional service and MegacomboBSNL alerts service by this i am loss 70 rupees so please cancil this service on my mobile immedeately i am not interested.
                            My no. is [protected] and it is blocked. My sim no. is[protected].Please send my PUK code on [protected]@yahoo.co.in

                            THANK YOU
                            my no is [protected] block this no
                            sir,
                            my cell.no.[protected].i am receiving unwanted ring tones and back round music from 56700.and amount is being charged from this number.today at14.39hrs i have received two no.of messages stating that bsnl tunes charged.Rs.37/-rupees thirtyseven only.
                            i tried to contact customer care no.s [protected]/ [protected].but getting wrong reply.
                            you may pl go thro the complaint and revoke the unwanted tunes and messages from the above numbers.
                            an early response in this matter is highly solicited.

                            with regards

                            pghegde
                            ph no.[protected]
                            my mob no is [protected]. after all incoming and out going call comes on screen *thank for using cellone services* sir i request you please stop this massage. i requested many time in customer care but no response.
                            my bsnl prepaid number is [protected]...not getting sms from only bsnl 9447 series...but i can recieve sms from any other networks and bsnl other serieses...i have 8 times called customer care.But no response..please solve this problem.please..please...
                            I am not getting my mobile's GPRS settings from BSNL from 27/07/2009. i made a complaint to customer care, they wrote my complaint and my complaint id was G[protected] and i was told that i will get my settings through a call from BSNL within 48 hours. But still on 29/07/2009, i did not get any kind of call or settings as well. again i dial customer care and my complaint was refroward and my new complaint id was G[protected] and now i was told that on tomorrow till 12 pm i will get these settings onto my mobile phone but the results are as same as previous. Today is 30/07/209 and the time is 1:52 pm and i haven't get any kind of settings. That is the service of customer care. I there is anyone seeing my msg please provide me my FLY DS410 set's settings my number is [protected].
                            I am not getting my mobile's GPRS settings from BSNL from 27/07/2009. i made a complaint to customer care, they wrote my complaint and my complaint id was G[protected] and i was told that i will get my settings through a call from BSNL within 48 hours. But still on 29/07/2009, i did not get any kind of call or settings as well. again i dial customer care and my complaint was refroward and my new complaint id was G[protected] and now i was told that on tomorrow till 12 pm i will get these settings onto my mobile phone but the results are as same as previous. Today is 30/07/209 and the time is 1:52 pm and i haven't get any kind of settings. That is the service of customer care. I there is anyone seeing my msg please provide me my FLY DS410 set's settings my number is [protected].
                            hello sir
                            m using BSNl sim, and my no is [protected], i dont no whts prob in my sim card coz m not able to send sms.
                            i hope u ll solver my prob as soon as possible
                            thanks
                            CA CFA abhinav gupta
                            BSNl is good,
                            i am new postpaid connection in bsnl my mobile no is [protected]. message click button Rs 7 loose in weekly and monthly Rs12 my postpaid credit . so please kindly reuqest stop messages .
                            plz mane aap ke message se ek music staion ka sms read kar ke final kar diya to mere19 rs cut ho gaye plz muje je service nahi cahiye music wali us ko band kar de plz age se mere pase na cut ho
                            sanehwal
                            mane aap ka message read kar ke us ko final kar diya music station ka us se mere19 rs cut ho gaye aur aj fhir plz aap music song wala station band kar de aur age se mere pase na cut ho plz
                            ph no[protected]
                            lud

                            BSNL — a neglecting and rude behavior

                            HELLO SIR
                            I CALLED THE BSNL LANDLINE HELPLINE NO 1500 IN JAIPUR RAJASTHAN.BUT A REPRESENTATIVE NAMED ""RAMSWAROOP"" WAS THERE WHO WAS SO BUSY THAT TALKED SO RUBBISHLY.AND WHEN I SAID THAAT I WILL MAKE A COMPLAINT ABT YOU THEN HE WAS SO RUDE AND I ASKED HIM TO LET ME TALK TO THE SENIOR BUT HE CUT THE CALL BY SAYING THAT I AM MOST SENIOR HERE AND NO BODY CAN DO ANYTHING OF ME.I THINK IN A GOVT OR SEMI GOVT ORGANISATION U CAMT BE THE SUPER POWER THAT U CAN NEGLECT THE WAY OF TALKING TO THE CUSTOMER.KINDLY TAKE SOME APPROPRIATE ACTIONS B/C THIS IS THE REALITY OF CUSSTOMER CARE.I HOPE U WILL NOT NEGLECT LIKE THIS AND WILL MAIL ME THE ACTION OR CONCERNED REPORT FOR THAT.OTHERWISEE AN INDIAN ACT NAMED AS RTI IS ALSO THERE...ITS A HUMBLE REQUEST PLZ DO SOMETHING...
                            Yes, 100 % ok . .
                            Rude behavior . .
                            Wait more than 25 min. Minimum...
                            Within last 6 month totaly more than 100 cus. Care attant.. But totaly ...what say ? ? ?
                            My brother is more superiovr to solve problem.
                            I am not getting my mobile's GPRS settings from BSNL. i made a complaint to customer care, they wrote my complaint and i was told that i will get my settings through a call from BSNL within 24 hours. But i did not get any kind of call or settings as well. again i dial customer care and my complaint was refroward and now i was told that within an hour i will get these settings onto my mobile phone but the results are as same as previous. That is the service of customer care. I there is anyone seeing my msg please provide me my FLY DS410 set's settings my number is [protected]
                            Please tell ur email ID
                            My Cellone nos are [protected] & [protected], and
                            1) I can not call any of Reliance customer of Mumbai.
                            But those customer can call me.Pl varify this type o[censored]nhealthy situation and allow me to connect with then.
                            2) I can call the Reliance customer of Bhubaneswar, and when they are on roaming I cannot call them only receiving the tone to check the area code
                            Sir,

                            My prepaid ANANT mobile no.is [protected] .I dont gate my out going call duration and call rate and balance of my account.Pl Activate this facility on my mobile
                            hii...i have recieved a msg yesterday tht "winner![protected] is chosen 4 $2500 cash prize, cell+[protected]"
                            i m tried to call this no. bt no response r given to me this msg is send to me by tm-data
                            pls tell me wht is this?n wht can i do?pls give me correct information, is it froad?pls reply me my no. is [protected] frm punjab
                            thnx...
                            dear sir,
                            my complan no is ( 3735123 dt 10.09.09 time 10.41 prahps)
                            and my phone no is ( [protected] )
                            sir problem is that ( mera blance (276.64) tha jo kat kar 76.64 )bina kisi karan .many customer care say bat kar thak gaya hu mera blance plese crdit kary.

                            your (deepak kumar )
                            phone no [protected]
                            complan no 3735123


                            plese action plese plese plese plese action plese plese plese plese action plese plese plese
                            Hi,

                            I have purchased an EVDO set, but it was not working properly.But when i asked to register a complaint, there is no proper response.
                            MobileNo-[protected] RequestDate-15/09/2009 ComplaintNo-AP[protected] STATUS PENDING - REMARKS- MOB ; [protected] PLAN ; VENNALAPLUS CUP SL NO ;[protected] i recharge 112rs topup then i got balance but validity not exetended so plz check it.
                            my mobile no[protected]. iam very disappointing about this problem & i loss my business services very heavy
                            so pls cheek this sir .
                            I have called Customer care No: [protected] & waited for atleast 20 minutes. Then one person is attended the call. I have enquired about my Sim Activation but not get the proper response. I have tried for atleast 4 times similarly but no response. Response from the person is very rude & he is not responsible to the complaints of the customers
                            This is THARUN from bangalore... i have been waiting from past SIX to SEVEN days, to speak to a customer care person, each time i call my call is put on hold and to be frank i wait for more then 15 min TO 20 min but yet my call is not connected...i am facing a problem with my internet connectivity..and i am seriously looking forward for assistence...i am truly sick and tired of BSNL...atleast increase the capacity o[censored]r call centers are its better you shutdown the bussiness.and look forward for being a small company ...as being such a reputed icon company in india ...i never expected this from BSNL !!! ...
                            Dear Sir,


                            The phone no[protected] is not working last one hour. It is fully ded. Kindly repair it,

                            Thanking you.



                            Yours faithfully


                            Sandhya R hebbar
                            BSNL support is SUCK
                            this network is bull i hav been usng airtel from the past 3 years but havnt faced such problem but recently i buyed a mtnl no but haf the times its ntwrk doesnt works
                            My phone number is [protected]. Last one week, alternative days my phone and internet is not working. I have launched multiple complaints. But the person comes and rectifying daily, there is no permananet solution still now,


                            Kindly send some responsible person to rectify the same as early as possible.
                            The problem is effeted for me from the last 1 week.

                            I complinted through 198 complaints information.
                            you can check through the same
                            my mobile no. is [protected]
                            sir,
                            I have a bsnl sim with student suvidha connection..but now i m in a great trouble bcoz my amount was reduced with out any call or msgs..i have no caller tune..then why the amount was lost? i asked the customer care but i have not satisfied wih their replay.Also the behaviour was so impolite towards me..so pls send me a solution
                            My freind whose mobile no is [protected], Please de activate the subscription of one of metromoney service
                            iam davis pj working in saudi arabia my phone no 2614233 in mookkannur Exange It
                            isnot working few days please cheak that phone

                            thanks
                            My no. is [protected] and it is blocked. My sim no. is[protected].Please send my PUK code on [protected]@gmail.com
                            sir my mobile no. [protected] services is only incomming not for outgoing, so please
                            start the services for outgoing.

                            my identy i have pan card no. is BHMPS9891K
                            Dear sir,
                            I getting your service from long time but now what happens it get interrupted many time & [protected] one of my BSNL mobile no i have registered my complaint against this No. that the BSNL Co. deduct my 2Rs. 4Rs. any of like that for per SMS actually i have recharged with sms pack even they do like this absurdness i have register complaint against this the complaint No. is 3426497 Dated 13 November 2009 time 03.13pm at Pune customer care but instead of solve this they cut my service & my no get automatically close i can not call & received why are the big good BSNL Co. do that
                            I hope after all this you will be start my regular service with fulfillment of my loss
                            Thanks & best regard
                            Sanyamkumar Patil
                            Pen region
                            Dear sir
                            My NO. is [protected] in the name of rajendra arora, ASHOKNAGAR.
                            My dues of bill is NIL, Then also your officers stop my outgoing calls from date 23/12/09 10am.I already contact to customer care office but no favoured answered
                            given. Sir if customer is paying the all bills in proper time then who given the rights to your officers to stop the services of that customers
                            I request to pls do needfull against above problem.
                            untill 6:35 pm date 24/12/09 the outgoing is not yet started.
                            Thanking you
                            sunil arora
                            ASHOKNAGAR (M.P.) [protected]
                            my mobile no is [protected], i activate 49 paisa/minute plan by recharging 49 rupees but tis plan is automatically deactivated since January, 2010 .so plz. restart 49 paisa/minutes plan as soon as possible.
                            i am mathan in avinashi tamilnadu. last month i connect broadband in bsnl but i can't use that internet 3 days continuously. if a single its work 5 to 7 days its not working and my phone aslo dead. please understand my feelings and do needful action and my residence number is[protected] and mobile number is [protected]. now a days my rsi phone is dead that means, if i call the phone is working but phone is not working and the internet also. please take needful to me. internet is connected to resi number.
                            i have a complain regarding prepaid services rendered by bsnl.when i have taken the recharge coupan of five hundred rupees then the amount of talk time provided is 370 rupees instead of 450.so i request to kindly look into the matter
                            I am a subscriber of bsnl mobile. I have done easy recharge by Rs 230/ on 16.01.2010 as monthly charges for gprs surfing, but my balance continuosly deducted by bsnl whenever i am surfing the net.I have talked custome care excutive on 1503 and he has given two complain no 4002124 & 4010974 on two seperate day, but nothing has been done. This is the great services of bsnl.

                            BSNL Cellular Pune — Not Activation Of 1 paisa/min Package

                            I purchase a sim card of BSNL No.[protected] & send SMS ACT_4
                            For Activation Of 1paisa/min Packageon 11th of Feb & they reply me that "you will receive request Activation SMS in next 24-48 hrs" but they don't sed me that type of SMS I called in customer care but they do not activate my package till 15th of Feb,Please help me THANKING YOU,
                            FROM YESTER DAY(20/02/2010) & Today(22/02/2010) ALSO i tried the BSNL customer care for activation of sim ( [protected]) .After a long waiting / advertising they are lifting and simply forwarding the call line. It has happened many times . but no call was matured. kindly instruct the the people who are sitting there in customer care to speak to the customers who are calling them for the informations .
                            FROM YESTER DAY(20/02/2010) & Today(22/02/2010) ALSO i tried the BSNL customer care for activation of sim ( [protected]) .After a long waiting / advertising they are lifting and simply forwarding the call line. It has happened many times . but no call was matured. kindly instruct the the people who are sitting there in customer care to speak to the customers who are calling them for the informations .


                            from jabalpur

                            vivek gaiki
                            dear
                            sirmam
                            my mobile no. is [protected] & sim no. is[protected] and today when i unlocked the lock it says sim rejected please help me now as soon as possible i am in great trouble i highly obliged you please help me
                            I have got a sms from 5303081 that send your name age and gender to have chate id when i send it i have received a sms in reply that there is another user of same name and there were choice also of new id which i have send again but reply was same and both the time my balance have cut. I have made iquire to the customer 4 time but they totaly refuse me without saying anything and cut my phot all the 4 time I m very much inconvinced with the carelessness of your customercare staff I would like to concern authority to pls look in to the matter and do the needfull as there is a debit of Rs.4 in my account balace should be credited in account. I shall be highly greatfull to you.
                            Due to oversight i have subscribed for cricket updates, but neither provided any information nor stoped on my several requests till date.It is once again requested that necessary steps may please be taken on humaintrain grounds to stop this facility.
                            Mobile no.[protected]

                            unsubscribe cricket updates
                            what is the problem i dont know, i want to activate GPRS connection in my mobile.i dont know how to do it, i have called to the customer care no [protected] but there is no response, so please give suggestion to solve my problem...
                            I do understand any company has some hiccups, especially one which is spanning over a large country. But this is horrible. I get billed exhorbitantly for same or lesser utilization of DSL during certain months tempting us to withdraw the connection. Sometimes we suspect strong hacking attempts, when we see on opening websites like yahoo, opens UK ireland pages of yahoo with already some user id logged in and asking to type password and with logout screen [like the one which user gets when he loged into yahoo account and tries to change password, which prompts him to retype password]. When you try to call customer service, either call drops after many minutes on hold. I tried calling during one such instance to complain about hacking and billing, and one succesful time when the agent picked call, he acted as if he cant hear me after speaking to me properly for 2 minutes. I could hear him clearly. Do the agents think we are fools? If there is some genuine problem with their headsets, kindly provide them with good headsets and take care that call gets picked atleast within 5 minutes on hold.
                            Now where do i send the snapshots of the hacking which i could see on my screen, to prove that someone else possibly is using my DSL and to take care of the issue from BSNL end.

                            BSNL — Speaking rudely

                            My Phone was dead and when I wanted to lodged a complaint in the morning from my cell the person on the other end was lifting the phone and keeping aside without answering after 1-2 hours of trying that number my husband went to office and complained, the person there was telling that we were pressurizing him and that he will complaint on us and was speaking rudely. Can an employee complain on customers, but still he was saying and after one o clock they came and rectified the problem.

                            New Students Suvidha sim — PUK code

                            I am a BSNL students Suvida user. I cant access my sim. screen appears asking PUK code. I called costumer care of BSNL ,they were not responding. Pls send me PUK code via email .My mob number is [protected]. Sim number is[protected].
                            email: [protected]@gmail.com
                            My mobile is activated with 3g and gprs connection 1 month exactly fro 18.8.10 to 18.9.10 this time i have suddennly found that my money is been deducated from my prepaid card of mobile for incoming and sms incoming soon afet ganesh 10.9.10 onwards pl. help suguest I tried stop the sms services but after that my Rs.61 has been deducted from my card and after trying to topup my card it is not accpting my recharge voucher no. pl. help I am totally handicape for the bsnl service. help help help. my mob.[protected].
                            Dear Sir,

                            i would like to inform u that my existing mobile no [protected] and i talk with custmer care with raj sharma to informaton abot 3g service but he give abusing regulaarly so what did i against about c care plese guidelime sir where i would complain against c care. that c care was talking from mumbai. plese help me sir

                            Kindly do the needfull.
                            regards
                            niraj kr mehta bhopal
                            I am Prashant Kumar Haldar form U.P West AGRA and my BSNL No. is 2464242, I am totally Disagree with BSNL and his services, From last 1 months i face a problem with my Broadband Connection, BSNL Service and his facilities are very bad, When I log into http://www.data.bsnl.in to check my braodband Data Usage, It not Shows My Usage Details, a Part from that tha bill is also generate very high cost.. tell me what will I do with BSNL, I go 5 to 8 times BSNL Head Office in Agra but the concern Authorities are very careless, they tell me always call at 1500 or 2460700but they also do not listen any thing, the BSNL Customer Care Help Line is very 3rd Class, Please resolve my Problem, otherwise I take a Strict Action...

                            My Freinds plz kabhi BSNL ka Connection mat lena aap log, India ka sabse ghatiya Connection hai yeh...


                            Prashant Kumar Haldar

                            4/388 Baluganj Crossing Hasting road AGRA. 282001.

                            Mob: [protected], [protected].

                            Mail: [protected]@in.com
                            Helpful
                            6 other people found this review helpful
                            6 found this helpful
                            155 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vikas SaxenaADJ
                              from Lucknow, Uttar Pradesh
                              Aug 23, 2008
                              Resolved
                              Report
                              Copy
                              Resolved

                              Sir, i would like to draw your attention towards some services provided by bsnl like caller tune, Dating service etc. These services initially charged for one month and after that without asking from the consumer whether he is willing to continue this service or not Service provider automatically renew the service and amount of Rs.20/- or 30/- automatically debited from his prepaid account. This is wrong suppose any one has initially subscribed for one month and he is not satisfied by the service and he does not want to continue it Service Provider has no right to renew it without taking consent from consumer. It is therefore requested that Service Providers shall be directed not to renew the service without the consent of consumer.
                              Vikas Saxena Sitapur UP mob.[protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              bsnl excelanant prepaid card — hello tune

                              please stop (079-[protected])my caller tune becouse of the my Rs.32 deduct my balance and i cant reach to custmore care center because of the customer care center my call dropping.
                              Sir,
                              I am having my mobile phone No.[protected] under "anant"scheme at Ahmedabad and a land line No[protected].Presently I am out side the country.My land line is under custody till around the end of April, 2009.My mobile phone was recharged in third week of November, 2008 by a topup card for Rs.100/-
                              At the time of recharge there was balance of Rs200/-(approx.)
                              I want to know:
                              1) Date of validity.
                              2) How to revalid if date of validity falls before 30/04/2009.
                              3)How can I know the status of my mobile connection under "ANANT" sheme.

                              This not a complain but from the website I could not find the solution of my problem.

                              I shall be very much glad if you will please guide in the matter.

                              Thanking you in anticipation.

                              Yours faithfully,

                              (A.G.Hingrajia)
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                ali hasan fatmi
                                from Pune, Maharashtra
                                Aug 22, 2008
                                Resolved
                                Report
                                Copy
                                Resolved

                                Dear Sir,

                                This is to informed you that I had subscribed a broadband connection with a telephone connection[protected] on 17th AUG 2007 which never worked even a single minute, Even i had never been told to which Plan I was going to use. Regarding this i did calls to Exchange many times on such numbers 2387464, 2325500 & 2001963 but nobody came to remove my trouble, i sent my hawker with a complain letter to vikasnagar, kursi road, lucknow office on 9th OCT 2007 but nobody recieved it and then I too ignored all these things. On 31st DEC 2007 i found a bill no. 80552789 with broadband usage of Rs 4360 which is quite irritating for me, then on 1st MAR 2008 i found a bill no. 86104419 with usage of Rs 4570
                                Now getting myself in a very irritating situation, I want to surrender this broadband connection with the telephone line

                                with regards...

                                Ali Hasan Fatmi
                                Finance Controller (rtd)
                                U.P. Government, Lucknow
                                Consumer NO. 1078090
                                User ID ahfatmi184
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                i have just take a new connection of BSNL with the home500c plan, where 1.5 g.b. down loading and up loading is free. as per the online account showing the usage o[censored]p link and down link data it is 558626 k b. which is equivalent to 0.53275 gb. and to my surprise they are charging for extra 1173 mb. and no one is there to receive the phone to complain...is there any one who can change these sarkari office employees ...?
                                i agree with u 100% these sarkari people lack complete professionalism ... i applied for a connection on Nov 24.. the exchange informed me the connection wud be activated in one week .. 3 weeks passed by and the technician never showed up when contacted he said he will charge additional 250 bucks apart from installation charges for cuming al the way to my house to set up the modem . Thats !!! i drove to the exchange signed for the modem n cable myself and installed the modem myself.I got the user id and password activated on 15th Dec ...nearly 20 dez after applying .. when the bill arrived the bill was 2220/- including everything again i drove to the exchange and asked them the meaning .They said that 1500/- is refundable deposit..agreed .. wat abt the rest .. they sed by mistake the billing has been from 1st dec .. and installation is something i have to pay as i refused their services of a technician ...I politely reminded them that their technician wasn't ready to come unless I bribed him ...Finally after 3 hours of wasting time arguing they agreed to issue a letter waiving off the bill from 1st -15th dec and the installation charges ...
                                Dear Sir,
                                I have a connection of Broadband Hime Plan-125.I used it only for checking of my e-mail address.From the month of Dec 2008 the bill amount shows just double charges.I would like to discunnect it from my land line.Kindly disconnect it immediatly.My Phone No is[protected]

                                Deep Chandra Pant
                                B- 55 Shivpuri Kalyanpur
                                P.O Vikasnagar Lucknow
                                PH 2752427

                                Mob [protected]
                                Helpful
                                Found this helpful?
                                3 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Asisbaran Bandyopadhyay
                                  from Darwha, Maharashtra
                                  Aug 21, 2008
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Sir,
                                  Several times I have lodged complains over telephone
                                  and docketted about my Broadband connection fault, but till date none visited my place and no remedial measures have been taken and the fault is still in existance.
                                  One officer(didn't disclose his designation) heard me sympathetically and requested me to make docket further at 1500.I have complied and docket no is W8065.
                                  Another officer expressed himself as S D E over telephone told me that they are unable to rectify the defect and uttered the language thinking me as his servant.
                                  He has forgotton that he is getting his salary by the payments done by the customer of BSNL.
                                  However, I am requesting him, in this position, to arrange to compensate the amount for the mental torture and loss due to non getting of service of my broadband connection for a indefinite period.
                                  Still I hope that the remaining officer of that exchange will take care to solve my problem.
                                  Thanking You,
                                  asisbaran
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  I have the same problem. I complained several times but no solution.
                                  bsnl is the worst connection ever its been two or more weeks tat i am suffering this problem...
                                  bsnl is the worst connection ever its been two or more weeks tat i am suffering this problem...
                                  dear sir,
                                  my phone line is not working past ten days, i have launched complain many but they just give docket number . one man came and said dont give complain . this not our problem . you will have to solve . we have nothing to do with that. dont give complain

                                  kidly look into the matter do the needful
                                  suresh agarwal;
                                  I am fedup using kodak Z915, and i no longer want to use. I want to exchange this with nikon cameras or with sony cameras
                                  MY TELEPHONE NUMBER IS 26434670.THIS TELEPHONE IS DEAD SINCE LAST 10 DAYS.PLEASE ARRANGE TO REPAIR IMMIDIEATELY.YOUR EARLIER DOCKET NUMBER IS CHANGED.PLEASE PROVIDE YOUR NEW DOCKET NUMBER TO REGISTER COMPLAIN.
                                  Helpful
                                  Found this helpful?
                                  6 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rajnish Pathak
                                    from Delhi, Delhi
                                    Aug 21, 2008
                                    Report
                                    Copy

                                    Dear Sir,


                                    I am a BSNL telephone subscriber since 5 Years. My BSNL landline no.[protected] is dead for the last 3 months. I am fed up by giving complain to local telephone exchange (Sidhona). I have been registering complaints everyday on local telephone exchange Sidhona under Main Telephone Exchange Saidpur and there is no proper response from the officers. I also called the Electric Man Mr. Shriram Yadav at [protected] and informed him about the issue but he no any action is taken. He plainly refused to do anything, whenever my father Mr. Arvind Kumar Pathak given complain. The response, even on personal visit was negative and indifferent. Lower level officials indirectly suggest me to subscribe to some private company phone because BSNL, I quote "is no longer interested in land phones." I am helpless, because being a software engineer I can't subscribe to any private company's because this phone is in my village. I am working in New Delhi.


                                    Thanks & regards



                                    (Rajnish Pathak)
                                    [protected]
                                    New Delhi

                                    telephone /bsnl — phone died since last five months

                                    dear sir
                                    with due respect i ramanpreet kaur having del no [protected] under name of smt simerjit kaur of villege khabee dogran dist tarn taran (punjab) .complaint so many time to local telephone exchange but no all in vain no body take it seriously and my telephone number still dead since last five months ... due to this i will phase so many problem so pls resolved my issue asap ...thanks
                                    Mere 2 bsnl number chalde chalde band ho gaye ne plz start numbers.
                                    dear sir
                                    with due respect i bhupinder singh having del no [protected] under name of bhupinder singh of villege mughalchak pannua dist tarn taran (punjab) .complaint so many time to local telephone exchange but no all in vain no body take it seriously and my telephone number still dead since last five months ... due to this i will phase so many problem so pls resolved my issue asap ...thanks
                                    Helpful
                                    Found this helpful?
                                    3 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit