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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Jul 5, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 771

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P
PRASHANT KUMAR PATEL
from Ratlam, Madhya Pradesh
Sep 11, 2008
Resolved
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Sim card activation
This is to inform you that today on 09/09/2008 I've bought a SIM Card beareing No:[protected]. But so far it hasn't been activated. Please do the needful
Aug 14, 2020
Complaint marked as Resolved 

BSNL — SIM not reactivated

I have been issued a duplicate sim by bsnl gurgaon against my faulty one.after passing of 15 days, my sim had not been reactivated ??

VERY POOR SHOW OFF SERVICE...............

Can any higher authority intervene ??????????????????????????
I have purchased a new sim card by bsnl sachin, surat agent, after passing of 10 days, my sim had not been reactivated yet ??

VERY POOR SHOW OFF SERVICE...

Can any higher authority intervene ??????????????????????????
[protected]
[protected]
against old sim which is not working. the new sim inactive with in 24hours...mobile no- [protected].
sim no[protected] .
Sim Card Activation

I am Bying new bsnl sim Yesterday (10/02/2009) in Bommasandra ( Bangalore) At 12.00Am. But sim is not activated, So Pls activate the sim Immediatly

Mobile No ; [protected]

Thank
Ashok Kumar
I purchased BSNL Vennela Sim ten days back, so far not activated. BSNL team is not responding propoerly.
My sim no.[protected], purchased from Srikalahasti, and given application with Driving licence and PAN card with the photo on Sunday 1st Mar afternoon. Which is not activated till.

Please do the needful

B. RADHESYAM.
1-409, JAYARAM RAO STREET
SRI KALAHASTI - 517644
my vennela sim has not yet activated still 24 hours has passed away looking for help

[protected]

BSNL SIM — CALL WAITING SERVICE

DEAR SIR,
MERE BSNL MOBILE NO.[protected] ME CALL WAITING SERVICE ACTIVET NAHI HO RAHI HAI .SO MAINE ES KE LIYE COMPLAINT BHI KI BUT NO ACTION . PLEASE START MY CALL WAITING SERVICE
HI,
SIR,
MERA SIM KAHIN KHO GAYA HAI OR MUJHE VO SIM DEACTIVATE KARWANA HAI .OR MUJHE ID BHE CANCEL KARWANI HAI . MERA MOBILE NO. [protected] HAI . MUJHE YE SIM 2 DIN MAI DEACTIVATE KARWANA HAI .PLEASE REPLY ME JAB DEACTIVATE HO JAYE TO MUJHE [protected] PAR CALL KARKE INFORM KAR DEN. YE SIM VINOD KUMAR SHARMA KE NAME SE ID JAMA KAR RAKHI HAI ...


THANK YOU
DEEPAK SHARMA
Requested sir
i have brought a duplicate sim two days before.But that sim is not yet activated so i kindly request you take a immediate action to activate my sim.Mobile number is [protected].I have brought my sim in thanjavur
my sim mobile numberis [protected]. gprs not active please my number active gprs
Sim Card Activation

I am Bying new bsnl sim (22may2009 in jamshedpur (jharkhand) But sim is not activated, So Pls activate the sim Immediatly

Mobile No ; [protected]

Thank
nagendra kumar tiwari
against old sim which is not working. Then replace old sim with new sim but it is not active with in 24hours...mobile no- [protected].




Thanking you.
Madhava.Dixit.

BSNL Mobile — sim is not working

My mobile no .is [protected]. my old sim was not working .So I have changed it with new one from my nearest exchange (nakoder) on dated 10.06.09 but new sim still not working . No . Of new sim is[protected]-7584.

bsnl/venella + — not activated till date

R/Sir,

i am receiving BSNL pre-paid sim in your office last monday but till date

this is not activated.

so kindlay activate this sim. details are given below

sim serioul no:[protected].

sim no :[protected].


thanking you

BSNL SIM — I WANT TO ACTIVE GPRS IN MY SET MY SET IS SPICE S-590 AND MY PHONE NO. IS 9455055523

I AM BSNL USER.MY NAME IS FARHEEN ANSARI. I AM USING MY FATHER MOBILE& I WANT TO ACTIVE GPRS IN MY BSNL SIM. MT MOBILE SET IS S-590.

BSNL SIM — SIM LOST BSNL

SIM LOST BSNL
Dear Sir,
I have lost my Sim card which was having BSNL Prepaid sim. I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate Sim

My number is [protected]. Please help me in this concern.

With thanks,
Shrinivas H Dyavanur

BSNL SIM — GPRS

I am not getting GPRS Settings through mobile since last year. And I also contact many times with Customer Care, then after their is no solution. So plz solve my problem.
My model no. is NOKIA 5130c-2
I buy a bsnl sim[protected] and is not activate in[protected] my no is [protected] plz activate my sim my other no is [protected]
Sim card activation
This is to inform you that today on 19/07/2009 I've bought a SIM Card beareing No:[protected]. But so far it hasn't been activated. Please do the needful.
sir
i lost my sim no-[protected]
Hai Sir, this is inform to you, i buy venella sim card on 15/07/2009, but not activated yet sir. what happened. My num is [protected]. please do it fast sir.

BSNL VENNELA PLAN — NOT WORKING NEW SIM

I PURCHASED NEW BSNL SIM [protected] A MONTH BACK. IT DIDNOT WORK SINCE BEGINING. WHEN I ASKED C/C THEY TOLD ME TO GO TO HEAD OFFICE WHERE I WAS TOLD ANOTHER STORY SO I DECIDED TO PAY 55 Rs AND CHANGE THE SIM, KEEPING THE SAME NO. BUT STILL IT IS NOT WORKING EVEN AFTER A WEEK.

BSNL SIM — puk no.

I WANT MY PUK NO OF MY MOBILF BECAUSE MY PIN IS BLOCKED LAST THREE DAYS AGO AT 4 PM I GIVE ALL DETAILS IN COSTEMER CARE REPRESENTATIVE AT EVENING BUT NOT ANY FURTHER ACTION IN MY COMPLAINT PLEASE SEND ME MEESAGE IN MY E-MAIL ID?
FOR THAT KIND OF REGARDNESS
MOB.NO...[protected]
SIM NO.[protected]
when ever i insert the sim in any phone and then switch on an automatic messege is sended for gprs setting and rs. 2.00 is immediately deducted. i amvery fedup because of this problem . customercare was unable to solve this problem. please help me.

BSNL SIM — sim card not in service

resp sir

my bsnl sim not in service. my bsnl no. is [protected].
i am purchase sim one month ago
plz cheqe and ans me as soon as possible

regards
ravi
[protected]
SIM LOST BSNL
Dear Sir,
I have lost my Sim card which was having BSNL Prepaid sim. I request you to kindly block my SIM to avoid misuse of my number.

My number is [protected]. Please help me in this concern.

With Regards,
Amit Kumar Gupta
Dear sir,

my mobile was missed last one month my number is [protected] and i blocked my sim through internet complaint.one week back i taken a new sim at this number.but sim was not activated.i ask the nearest my exchange they told how do u sim block after missing and ur sim activation also like that

Regards,
CH.Pothu Raju
Sir,

I have purchased BSNL sim N0: [protected] on 24 August 2009 in Hassan. Still its not activated. I request you to do needful as early as possible.


Thanking you,
Sushmitha.
[protected]
15 days back i purchased a new bsnl prepaid SIM and its been more than five days its not working, no:[protected], jallandhar city. Network coverage is full but it always demands select network OR show emergency calls only. when i do search for networks cellone is there but when i select Cellone, the error comes, Forbidden network. Kindly please sort out my problem as soon as possible.

SHALL WAIT FOR RESPONSE.

Thanks,
Manpreet s anand
Hi Sir,

Yesterday I lost my mobile, so I asked BSNL Customer representative to block the SIM Card. I took new SIM card today morning around 11:00 am for the same number, as of now the SIM is not activated. I am really wondering about the services offering by BSNL to customers. How they are getting salaries without doing perfect job... . How much time they need to activate a SIM card? Really fructracting about their services..
sir i have bsnl sim card no [protected] but my mobile screen is anytime emergency & not outgoing & incoming call
tell me what is the problem
My mobile no .is [protected]. my sim was not working .and sim regected .because I request to pin no.
please solve my problam
My mobile no .is [protected]. my sim was not working .and sim regected .because I request to pin no.
please solve my problam
I am buying a new bsnl sim on date[protected] at 03:00pm sim is not activated so please activate the sim immediatly .my mobile number is [protected] and my sim number is[protected]



Thank you,
Venkata raju
I have lost my Sim card which was having BSNL Prepaid sim. I request you to kindly block my SIM to avoid misuse of my number.

My number is [protected]. Please help me in this concern.

BSNL SIM — not able to send message

respected sir,
this is to inform you that sms service in my mobile is not working since i bought the sim. my number is [protected]. kindly help me with this.
main bsnl [protected] ki id dekna chata hu.
i want to acess internet on my mobile using 99 monthly plan...am already recharged with 99 and my balance is also over Rs.50 now
so i need the settings for it urgently..please kindly send the setting to my mobile..i have nokia 5800 express music handset.and my number is [protected]
Sir, I bought sim From retail shop. Which donot activated yet i buy it[protected].Plz activate my sim.My sim no. [protected]
my bsnl no.[protected] is not properly. please tell me what is the procedure to change the SIM card.
Two days ago, I bought a BSNL prepaid sim card [protected], It has not been activated yet.
Please do the needful
Two days ago I bought a BSNL prepaid sim card [protected], It has not been activated yet.
Please do the needful.
Location: Saidapet, Chennai - 15.
My mobile no is [protected] and it is working. There is a problem in sending SMS and open the phone book. It seems it is locked. Kindly open the lock so that I can view my contacts from the sim

BSNL — Non activation of sim

namaskar,
i am using bsnl sim for the last 3 years , on 22nd of nov 2009 i found my mobile missing. on 23rd i loded an FIR. after that i moved to Bsnl EXchange for procuring duplicate sim. after paying an amout of 39/- i got a sim and assured by their side that it would be activated after 24 hours, but till now it was not working. i had been to bsnl office several times and had called custumer care but all in vain.
Sir,

I have taken a Unnati Scheme by getting my APL Ration Card in that i got one BSNL SIM No.[protected]N is not yet Registered. By taking the SIM they told within 10 days it will reigistered but now 20 day covered it not yet registered please help us.
Shall we wait for that.

Thanking you,
[protected]

BSNL SIM — stop all messages

Sir,
Kindly stop the messages send to my mobile number [protected] which is a disturbance for me. i have not subscribed for anything particular but still there are unending messages. Kindly do the needful immediately.
my bsnl [protected] number is not active
I am Bying new bsnl 3g sim 23/02/2010 in Basweswaranagar ( Bangalore) At 7.00pm. But still my sim is not activated, So Pls activate the sim Immediatly

Mobile No ; [protected]
my sim no. is[protected] plz. send puk no. my cell no. [protected]
sir,

yesterday ilost my mobile, so I asked BSNL Customer reprensentative to block the SIM Card.

But lucky I got my mobile, so please don't cut my mobile sevices, and activate my sim.

Thanking you Sir.
Sir

my Postpeid SIM Card canceled my mobile numbe [protected]


please same number Sim card changing prepaid activation
sir i am sunil kumar my no is blocked last 1 day so please help me my no. is . [protected] sim no is[protected]
sir i am sunil kumar my no is blocked last 1 day so please help me my no. is . [protected] sim no is[protected]

BSNL SIM — lost sim and to issue duplicate sim

sir,
i have lost my phone with sim of bsnl no. [protected] on 16/03/10 in malviya nagar jaipur area.
i want duplicate sim for no.[protected] with blocking of previous sim.
thanks.
dr.jalsingh
e 40 sector no 13
malviya nagar
jaipur
302017
MY SIM CARD SHOWN INSERT SIM CARD IN PHONE.SIM CARD NO IS [protected].I WANT A DUPLICATE SIM CARD.
LOST MY BSNL SIM
Respected sir,
I have lost my bsnl sim of no:[protected]. and this sim is in the hand of an unknown person.so, please deactivate this sim as soon as possible.f the sim is deactivated ten please inform me on [protected]. I shall be highly oblidge for this
Thanking You

call waiting — using of setting

sir
i am using 6303 nokia. please help me if iam talking to friend on phone but someone callto me & uske mobile pe call waiting ka msg jata hai / your call is busy ye msg samne wale ko nahi jana chahiye only call ring lagni chahiye to setting kya karna padega please help me
i am using 6303 nokia. please help me if iam talking to friend on phone but someone callto me & uske mobile pe call waiting ka msg jata hai / your call is busy ye msg samne wale ko nahi jana chahiye only call ring lagni chahiye to setting kya karna padega please help me...
Sir,
Kindly stop the messages send to my mobile number [protected] which is a disturbance for me. i have not subscribed for anything particular but still there are unending messages. Kindly do the needful immediately.
Sir,
Kindly stop the messages send to my mobile number [protected] which is a disturbance for me. i have not subscribed for anything particular but still there are unending messages. Kindly do the needful immediately.
Dear,

Greetings,

I’m using bsnl sim, recently my mobile is showing sim registration failed. But when I use my sim to another mobile, that sim is working well. My mobile is 7610 Nokia set. But I didn’t understand why that problem is coming? Please help me

Thanking you

J. Jai kumar
hello this is Mohd my Contact no. [protected].
i am early sent you about My Handset Spice 590.
How Activate GPRS OR WAP BROWSING system in it. My Cont. No. [protected].
Pls reply or Suggest me. Its MOhd Sayed
Spice 590 is not Bad Handset but someone tell me how i activate gprs system in this handset.

BSNL SIM — 1p/s call

sir,
I have bought your sim on 23/05/2010.
I have send many massages for active 1 paisa /se. call on 27/05/2010 but at that time u dont active this service plz help me.
thank u
my mobile no. is [protected]
Dear Sir,
I have lost my Sim card which was having BSNL Prepaid sim. I request you to kindly block my SIM to avoid misuse of my number.

My number is [protected]. Please help me in this concern.

With Regards,
Rajendra Nath Roy.
Dear Sir,
I am Vickey. I am from Gaya District (Bihar). I want to purching BSNL SIM (Family Pack). Now I am not finding in the Market. So Plz. You have to give me this offer. (My number is [protected])
my sim card shown insert sim card in phone. Sim card no. is[protected]. I want duplicate sim card, how much charges for this procedure
Hi! I had a SIM card which was in my purse.The purse was stolen in February this year & as I was not using that SIM card, I never realised it has gone with my stolen purse.

Sir, I request you to please block the SIM card, which was a prepaid connectiom.

The number is [protected].

Thanx & Regards
Rajiv Verma

BSNL 3G — Never Activated

I got a coupon with BSNL broadband bill which told to ask for a free 3G sim. I went to the BSNL customer service branch (behind IIMB, Bangalore). They saw the coupon and provided me the sim card with the number [protected]. They told that it would be activated within 24 hours. It was not activated for 2 days. When I went on the third day, they said that it would happen by 22nd, Aug since the free sim activation link has not been updated in the application that they use. When I went on 23rd and complained that the sim is not working, they told that they do not have any offer of free 3G sim card and returned my application. Further, they told if I want my sim to be activated, to pay Rs 180 to them. In my life, I always refrained using government services because they are slow and people are not helpful and money oriented. For the first time, I took BSNL broadband and was happy to see that services are good. With the experience of the 3G sim, I came to know that the customer service is 10000 lightyears back.

NIC CARD of bsnl — Not active till 2 days

dear sir i m sandip pandya. my nic card number is [protected] so it is not wrking my pc. so i need urget it kindky reffer my complain.

BSNL SIM — miss of sim

Dear Sir,
I have lost my Mobile with sim card/ connection No.[protected] today at about 6.30 pm. Please arrange the needful against any mis-use of the same.I have lodged a report to Police in this regard in order to get the new sim.
.....K N Tewari
Alternate No.[protected] for contact.

BSNL — Not Activated My lost SIM Yet

Dear Sir


I Umakanta Mishra,lost my Mobile along with my two(2) sim card after that i have purchased a BSNL sim from cuttack BSNL office Near Link Road but Still now this is not activated why,where as I have submitted my documents with FIR copy.
still now SIM card registration Failed

My Mobile No Is :[protected](Orissa)
My New SIM card no is :[protected]
My Vodafone no:+91-[protected](Jharkhand):New
hei i am srushti frm mp..my bsnl sim card not activate yet...so plzz active..

[protected]@gmail.com
This is to inform you that today on 16/11/2010 I've bought a BSNL 3G SIM Card beareing No:[protected] . But so far it hasn't been activated.and plz also send GPRS activation settings. Please do the needful ACTION...

my another no_[protected]
you are right. they make fake promises especially bsnl and then do not deliver. May be the 5000 cr loss or another 10000cr will make them some responsible. I dying to see bsnl giving govt the 3g cost.

BSNL — activation of SIM

I lost my mobile set with Plan-99 SIM ,
After submission of related documents at BSNL office new SIM bearing number [protected] received on 29th November 2010 but till date the same is not activated. I could not use the mobile service. Kindly help me and activate the SIM at the earliest.
i have bought a bsnl sim before 4 days but it not yet activated..So kindly activate my sim...
sim no.[protected]
No. [protected].
sir, i have bought a new sim card no -[protected] yestarday but till now its have not been activated please help, ASGAR ALI SHEKH
hmne bahut samay se bsnl sim use/ recharge nahi kiya h. ab wo network nahi show karta
write process
Dear Sir
My mobile phone has been lost during travelling on 22 Jan 11 night.You are kindly requested to block the sim. My number is [protected].

Ravindra Pratap Singh


My alternate number is [protected]
Sir,
I lost my mobile bearing no [protected].I blocked this number immediately. Again I purchased new SIM yesterday 31 st January, 2011 at 10 AM after producing all documents. Office staff of BSNL Ranchi told that it will be activated within two hr. But it was not activated. I asked costomer care. He told that your number will be activated in 24 hour . Still at 4 PM on 1 Feb, 2011 my older no was not activated. I think service of JHARKHAND BSNL of Ranchi circle is not good. Please take care of otherwise I may think about change of service provider.
Yours sincerely,
Dr Jyotirmoy Ghosh
I purchase new bsnl ( pyari jodi ) sim dated:- 15/02/2011 in Surat( Gujarat) . But sim is not activated, So Pls activate the sim at earliest. My no. is [protected] .
Dear Sir / Madam,
This is to inform you that I've bought a Prepaid SIM Card Friday On 25/02/2011 beareing No:[protected]. But so far it hasn't been activated. So Pls activate the sim Immediatly
SIM no[protected]

Please do the needful

--

Regards,

Rajendra D. Sonwane
Sinhgad Road, Pune

Mbl. [protected] / [protected]
I have baught a SIM card through Bichpuri exchange more than 10 days ago but it has still not been activated. Please take urgent action in this matter and activate the card immediately. My SIM card No. [protected]
Sincerely- Birbal Singh

BSNL SIM — Need last accessed SMS details & Call details

I need all lost call logs & SMS messages from 10th March 2011 to 21st April 2011. My number is [protected].

Send details to chakri.[protected]@hotmail.com
please send my receving and dailing detail for my bsnl number [protected]

for dev jha

on my e-mail id wildblood.[protected]@gmail.com
dear Sir,
i had lost my cell along with the bsnl prepaid sim on[protected] and got my sim services blocked on[protected]. now i have purchased a new mobile cell & i have been provided with a duplicate of same no ie [protected] & the no on Sim card is[protected]. i have already requsted to activate services bringing back the previous balance at the earliest.
Col(Retd) KK Shinghal
i lost my cell & bsnl sim no [protected]. i have blocked the sim and got a duplicate bsnl sim for same number. the new sim no is[protected].
kindly activate my tele at the earliest carrying forward my balance.
Col(Retd) Kush kumar shinghal
Dear Sir
My sim has been lost on 22 Jan 11 .You are kindly requested to block the sim. My number is [protected]

NIKHIL K BABU


My altimate number is [protected]
SIR ...we moved to a new place in vizag and sim is not responding in this area ...and my number is [protected]...
anticipating you would tell me the solution soon...
i have made contact to customer care many times but i still don't have received GPRS settings.
And customer care peoples are not listening my any compliant. i have charged 27 Rs
so plz send me GPRS setting. my model name in samsung s3353.

BSNL — bsnl port sim

Head Start is not my sim in my sim ऐrsl port provided by the BSNL from his 15 days are up today. I have a problem.


MY NUMBER IS [protected]
plssssssssss my sim start fast.
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    N N BISWAS
    from Jaipur, Rajasthan
    Sep 11, 2008
    Resolved
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    Resolved

    I HAVE MADE COMPLAINT ON SUNDAY THE 5TH SEPT 2008. I AM CONSTANTLY FOLLOWING UP WITH YOUR HELPLINE 1500 FOR LAST 3 DAYS. EVERYTIME I HAVE TO REPEAT MY PROBLEM WITH NEW EMPLOYEE OF YOURS, BUT OF NO USE. ITS VERY URGENT, AS SOME ONLINE EXAMS WILL BE HELD IN NEAR FUTURE. MY COMPLAINT NO. IS 5108344 AND TELEPHONE NO IS[protected]. HOPE TO HEAR POSITIVE THIS TIME.
    Aug 14, 2020
    Complaint marked as Resolved 
    My bsnl broadband is not connecting for one weak. May be a problem for password. Error 691 is shown
    Dear Sir Dt. 06/01/09

    My broad band connection under phone no.[protected] is not getting connected for the past oneweek. It is showing verifying user name and password and showing error 691. Kindly look in this problem and kindly see that connection is arranged at the earliest.

    Hope no further reminders required.

    Regards

    N.Gunasekaran.
    sir,
    i am continuously trying to check my account but my account is not opening. i also complain it two or more times but no response???????my complaint no is 1169193. i hope this time there will be a positive reponse.
    thanks..

    BSNL Broadband — NOT CONECTING

    WE THE COSTEMER USING THE BSNL BROADBAND UNDER SUPERVISION OF VIJAYAWADA DIVISION, BANTUMILLI EXCHANGE WITH USER NAME bolla_29_vja ARE NOT GETTING INTERNET CONNECTION.THOUGH WE COMPLAINED TO J.E(BANTUMILLI DIVISION) NO USE.HE IS REPLYING THAT THERE IS A CABLE FAULT BUT HE IS NOT TAKING STEPS FOR REPLACING THE CABLE.
    No any response will come from any side, since all BSNL engineers are fool... they are unable to resolve the problem, reason for this comment is that since I have also face problem in BSNL broadband but they told me every thing is right and problem in ur laptop, but I told him problem in ur LINK.
    Fool BSNL !!
    dear sir i have bought bsnl broadband 15 days ago but the link is still not available on the modem type 2
    10 times i have gone to telephone line man but he has done noti=hing for it kindly solve the matter as the charges are started but it is not working thanking u
    my telephone no is [protected] rohtak bsnl broadband customercare is very poor services. main kai bar complained kiya hai par koi responce nahi hai mera connection bar bar disconnect ho jata hai mera mobile no [protected] hai
    i have using bsnl broadband... but it is not connecting.. already i was complaint many times.. untill they are did not solve my probs... please solve my problem.
    REF: MMY245161, CONSUMER NO 5276785
    SUB: COMPLAINT AGAINST PHONE DEAD

    My telephone details is [protected]also internet connection. from last 25days.telephone is dead.
    I have complained through fault report ason[protected] as per locket no k 967.there was no response, no staff of BS N L come to rectify the problem. I have to pay monthly rent without using phone and net .
    Further I submit that my phone number is working four or five days in a month. if still my complaint is not sorted out, I am planning to dis-connect my telephone.
    I kindly request you to please take a action as early as possible

    Mananthavady
    22.06.2011 thanking you
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      bagade udaysingh
      from Mumbai, Maharashtra
      Sep 11, 2008
      Resolved
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      Resolved

      i m having bsnl dataone broadband connection. All signals on modem are correct. But while connecting error code 676 ie "the phone line is busy" occures. please give the solution..
      Thanking you.
      Aug 14, 2020
      Complaint marked as Resolved 
      I had been facing problems since (6 months) when i get first time broad connection from bsnl, i had been complaining again & again but there is no response from BSNL Office the condition is as it is, i am not able to use my broadband connection, despite i am giving the monthly fee for that broadband connection.
      Hi...
      I am facing error code 676 and 678 and I did the all possible troubleshooting step to rectify. Please help me to get ride with this problem.

      Thank you.
      I am having bsnl dataone broadband connection. All signals on modem are correct. But while connecting error code 676 ie "the phone line is busy" occures. please give the solution..
      Thanking you.
      PS
      It isvery hard to describe to explain why the internet connection fails to connect. But there is a logical reason why it didnt functioned the way it should . We did forget to power up the modem.
      I am a user of bsnl dataone. When I dial dataone it sows an erroe "the phone line is busy". Please give me the solusion.
      try changing your modem (or) reset your modem
      my net shows error code 676
      For error 676, "The phone line is busy", we have to reconfigure the modem.
      Solution steps:
      Go to http://192.168.1.1
      Give username and password as : admin ( A new window will be opened)
      Open advance setup
      Trace out the VPI/VCI values as 35/0 and click on edit at the end of the row.
      Click on next (no Modifications)
      In connection type select eigther PPPOE (for always on mode) or Bridging (for single user)
      [ in PPPOE mode give u r username and pwd]
      Click on next
      click on next
      click on save
      click on save/ reboot
      Wait for 2 minuter untill ADSL/ LINK and Ethernet/ WLAN lighter are stable and then u can brow internet
      I am having bsnl dataone broadband connection. All signals on modem are correct. But while connecting error code 676 ie "the phone line is busy" occurs. please give me the solution..
      Thanking you.
      we are using BSNL broadband. Last couple of months the password is automaticaly changing. we cannot access the internet.we convey to the bsnl. and they rectify that. They save dataone icon in desk top and give default password also.This is worked for 4 hrs. Now we give password.it shows error connetion678. Intenet conection is not open. How can we change it. BSNL Technicians also blame us for the change of passwod.But we are not doing like that. while we we connect our modem it show
      connceting to "WAN MINI". like this
      hello friends

      I was also face this problem showed error no.676 and error no.678
      i waana suggest u something which can be remove ur problem.

      First of all make sure ur : user name and password
      bothe are correct, if yes

      then in dial up connection under options tab increase the "idle time before hanging up" to maximum like 24hrs.

      then under security tab select : "Require sequred password".

      hope this will help u to remove ur problem.

      thanx
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        U
        Uttam Karmakar
        from Machilipatnam, Andhra Pradesh
        Sep 11, 2008
        Resolved
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        Resolved

        I took a broadband connection from BSNL (Calcutta Telephones) one and a half month ago. Though I have applied over 6 month before. But anyway I have got the connection. After that it ran for 15 days, then the original drama started. When I try to connect it is giving a error 678. And it is not connecting. I called there 24 hour help desk(which is usually on IVRS only after 5PM, no one there to take direct calls), and booked the complaint. But one month has past and I am still suffering, no one is bothering to solve the problem. Everyday I try to call the local exchange(669), but no body is there to pick up the phone. Still I know that my bill will come and I have to pay. But the fact is that I have to pay for no service. This is BSNL(Calcutta Telephones).
        Aug 14, 2020
        Complaint marked as Resolved 

        BSNL Broadband — Connection problem not solved for over a month

        I took a broadband connection from BSNL (Calcutta Telephones) one and a half month ago. Though I have applied over 6 month before. But anyway I have got the connection. After that it ran for 15 days, then the original drama started. When I try to connect it is giving a error 678. And it is not connecting. I called there 24 hour help desk(which is usually on IVRS only after 5PM, no one there to take direct calls), and booked the complaint. But one month has past and I am still suffering, no one is bothering to solve the problem. Everyday I try to call the local exchange(669), but no body is there to pick up the phone. Still I know that my bill will come and I have to pay. But the fact is that I have to pay for no service. This is BSNL(Calcutta Telephones).
        Dear Sir,

        I have BSNL Broadband from last 8 months, but before 10 days some problem occoured and it got disconnected. Now, I am not able to connect the internet. As I am doing most of the things online from my home and many of the things I do depends on internet. From past 10 days my work has completely stopped. I have given the complaint on 3 to 4 times on the same complaint number i.e, 41549. I have followed it up 5 times but they are not taking this as on priority.

        Now I cannot proceed my work without internet. Please resolve this as soon as possible.


        Thanks & Regards
        Mahendra Jaiswal
        Two months back I have paid the Unlimited Broad band bill and contacted at Service Supervisor/JE at our Place to change the tarif[censored]nlimited Broad band to Limited broad band i.e., Rs.500/- month tariff. Since two months no action has been taken, and they replys that, we are no way connected to change the tariff just we makes entries in the Computer. Remaining have to look higher level officers or some other persons which they are concerned from District Head quarters or Bangalore Head Office. Where we have to approach to change the tariff and to restore Outgoing calls. Please advise in this regard and arrange to depute concerned persons to rectify the same. An earliest action in this regard is highly appreciated please.
        Thanking you,
        Yours faithfully,

        [V.GYANI PRASAD]
        broadband no 281161 plan unlimted connection failed reaptedly and remain disconnected for hours, bsnl officersdistt buland shahr say it is server falt we cant do any thing
        broandband connection[protected] remain disconnect for hours
        Sir,

        I am applying for broadband connection at my home landline telephone no.2400928, for home plan Rs. 125 per month, but I receive a letter from BSNL Office that my telephone is use in my office, but actauly my telephone is use in my home address. I give a complain to BSNL office to verify again and find out that my no. is use in my home.

        Please kindly take neccessary action immiediatly.

        Thanking you,
        Narshi R.Patel
        C/o.Steelage Traders
        Farm Road, Sambalpur,
        Orissa - 768002
        my phone no.[protected] is not working after two month.
        I am facing the same problem, the difference is only with the error no (691) and the place ( BSNL Kerala Circle) !!

        bsnl-broadband — FAULT IN BROADBAND CONNECTION

        MY BROAD BAND CONNECTION WAS OUT OF SERVICE SINCE LAST 7DAYS.I REGISTERED A COMPLAINT VIDE NO 83646 ON[protected]. SINCE DATE TWO REPRESENTATIVE FROM PRIVATE FIRM( TO WHOM IT WAS SUBLETED FOR FAULT REPAIRING) VISITED MY HOUSE WITHOUT ANY PRIOR INFORMATION NOR HAVING ANY ID CARD .STILL THEY HAVE SEEN AND WENT BACK SAYING THIS WILL BE CORRECTED FROM THE BSNL OFFICE .HENCE IT WILL BE OK WITHIN TWO HOURS. TOTAL 8 DAYS PASSED NOTHING HAS HAPPENED.

        IS THIS THE PRICE WE HAVE TO PAY BY USING A PSU CONNECTION ?IF SO, THEN IT IS DIFFICULT TO REVIVE THE CUSTOMERS TRUST .

        THANKS

        RKCHAND
        sir, i am using internet for more than 10 months, i have unstable internet service for more than 2 months. if i restart the modem, for every 2 or 3 min the internet is disconected . i have complained this fault for more than 10 to 15 times in bsnl office, mallapuram. but they didnt solve the problem till now. i am a online gamer, i am so feed up with this promblem.. the staffs working in this bsnl office is not so effficent. pls take some action regarding this compliant... mallapuram, chengalpattu dist, tamilnadu...

        BSNL Broadband — Broadband connection not provided from 10 months

        Dear Sir/ Madam,

        I had applied for BSNL Brodband connection on 07/02/2009 in Jaipur, but they have not provided me the connection nor any information till when I will get the connection, I am following it up since February but no positive response is given by them. Fiber is laid down but still they have not provided the connection.There are 4- 5 more cases who have applied for broadband connection but didnt get broadband connection though fess of RS 500 is deposited in month of Feb. We are waiting for it from past 10 months.
        U.I.D. no:- RJJP-[protected]
        NTC Booking date:- 7th Feb' 09
        Name: Vinod Jain
        Address: 355A- Tagore Nagar, Ajmer Road, Jaipur, Rajasthan.
        Contact no: [protected]

        Address of other applicants are as:
        1) Tanuj Goyal, 340-A Tagore Nagar, Ajmer Road, Jaipur, Rajasthan
        U.I.D. no:- RJJP-[protected]
        NTC Booking date:- 5th Feb' 09

        2)Rajesh Chandra, 355-B, Tagore Nagar, Ajmer Road, Jaipur, Rajasthan
        U.I.D. no:- RJJP-[protected]
        NTC Booking date:- 5th Feb' 09
        Bsnl is the worst company, I must say...
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          M
          Moitrayee
          from Bengaluru, Karnataka
          Sep 10, 2008
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          Sir,
          I had taken a connection in 2004 from Tezpur BSNL. This number was surrendered in )ct 2005. Last week- Sept-2008. I received a letter from the Chief accounts Officer speaking about unpaid dues. I seriously dont understand why it took the organisation so long to send me such a letter- if ever there was such a problem. Contacting the concerned person on is desk is impossible and he is never free for an appointment. Mails have been sent but there has been no response from the Assam circle. Delhi has deigned to reply saying that they are looking into the matter. But the letter from the Office - Assam BSNL threatening "Legal action" gives me only 7 days. I am in a quandry as to how to proceed. How can a named organisation like BSNL harrass the common people like this?
          Please refer my mobile no. [protected]. I have paid my bill for the period of 01/06/09 to 30/06/09 in the moth of July'09 itself. But my outgoing services have been discontinued from 11/08/09 onward. Please resolve the problem at the earliest.
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            K
            kannan Murugappan
            Sep 10, 2008
            Resolved
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            Resolved

            Remove CALLER TUNE
            sir, i m Kannan, (+91 [protected], bsnl cellone prepaid) please get my caller tune removed as i m unable to contact your customer care officer (56700) & i m not getting my caller tune removed despite several efforts.

            thanks

            Kannan MR,
            Aug 14, 2020
            Complaint marked as Resolved 
            Same thing happened to me and its disgusting, my father was angry to me for wasting money. I am very angry with Bsnl for it.

            CellOne — Not registering caller tunes

            I downloaded a caller tune from my mobile using cellone service. They charged for that caller tune but I did not receive any sms of confirmation and also that caller tune is not working . I tried once more but no response and my money is wasted. This is ridicules.

            cellone annant prepaid BSNL — balance reduction

            my account balance have been reduced by Rs 30/- around 20-25 days ago .I have complaint on this issue a several times, but all in vain. coz each time i call i get a reply from customer care executives that the work is on progress but action is actuaaly not being taken .so please take a note on it and refund as soon as possible.
            i have spent more money, trying to remove the caller tune...
            tried the customer care...which is obviously...no use...!!

            now i only want the caller tune be removed from my cell phone...!!!
            Remove CALLER TUNE
            sir, i m Raunak, (+91 [protected], bsnl cellone prepaid anant) please get my caller tune removed as i m unable to contact your customer care officer (56700) & i m not getting my caller tune removed despite several efforts.
            to unsubscribe from the caller tunes jus sms BT DCT to 56700..
            u will no more have the caller tones..!
            Sir,
            My phone number is [protected](pre paid). Please remove caller tune from my mobile.


            Mail me SMS code to remove caller tune. I have tried my times but could not remove it.



            Vakula
            sir, (+91 [protected], bsnl cellone prepaid ) please get my caller tune removed as i m unable to contact your customer care officer & i m not getting my caller tune removed despite several efforts.
            remove caller tune in postpaid mobile [protected]
            just go to new text message and write UNSUBSCRIBE send it to 56700
            Sir
            Please remove my caller tune my number is- [protected] (Prepaid)
            sir,
            my name is kunal and my mobile number is [protected].i want to remove my caller tune now and several times sent massage viz. UNSUB ALL to 56700.But due to some unknown reason massage is not being sent.
            So I request you to please remove my caller tune as early possible.

            bsnl prepaid no 9486471850 — deactivate caller tune

            I dont want caller tune, but iam unable to do get contact with customer care.please stop caller tune in my phone no ;[protected]

            M.THUYAVAN
            Without my consent I have been forced with a caller tune to my cell phone no.[protected] which I am not interested also feel very disgusted. In this connection several times I have contacted BSNL customer service care ([protected]), but all my efforts are in vain. They are really good for nothing. Finding no other alternative I seek your best help so that my said caller tune is disabled immediately.
            sir i want to remove my caller tune my number is [protected] what i have to do
            sir,
            my name is mukesh kumar and my mobile number is [protected]. I want to remove my caller tune now and several times sent massage viz. UNSUB ALL to 56700.But due to some unknown reason massage is not being sent.
            So I request you to please remove my caller tune with immediae effect.
            i have spent more money, trying to remove the caller tune...
            tried the customer care...which is obviously...no use...!!

            Mukesh Kumar

            BSNL — remove caller tone

            sir,
            my no. is [protected] i want to remove my no. caller tune .
            so please remove this no. caller tune, thanks
            Sir,
            1.My name is George P Joseph. I request you to take necessary steps to remove following facilities added in my postpaid connection No from my phone No [protected] at the earliest :-

            (a) caller tone from my phone No [protected]. I already used to give msgs to 56700, but no response from them.

            (b) I already give application to remove GPRS connection in last week of October 08. But the same is not removed as yet.

            2. May I request your good office to remove above facilities from my postpaid connection at an early date please.
            sir,
            my name is nanditha suseelan and my mobile number is [protected]. I want to remove my caller tune now and several times sent massage to 56700.But due to some unknown reason massage is not being sent.
            So I request you to please remove my caller tune with immediae effect.
            i have spent more money, trying to remove the caller tune...

            Prepaid — hello tune

            dear sir,
            my hello tune is not chanced but chareges is take .customer care number is not working .pls reply.pls send curret customer care number pls.
            my mobile number is [protected]

            bsnl cellone phone — caller tune

            I have cellone mobile no. [protected], please deactivate caller tune service provided by bsnl mobile services.
            sir, (+91 [protected], bsnl cellone prepaid ) please get my caller tune removed as i m unable to contact your customer care officer & i m not getting my caller tune removed despite several efforts

            BSNL Mobile — removal of caller tune

            sir
            My cell no is [protected], i am from andhra pradesh
            without asking me i was given a caller tune, whcih i want to get it removed now it self,
            i tried them, telephoned them many times to remove it, i spent a lot in vain, if we call for help to reove caller tune, they will ask to press i, 2, 3 and goes on, ispite of wasting money i could not get rid of blady caller tune, take care of your customers, instead of grabbing their money like this

            pl remove the caller tune immediately

            sujatha
            I am getting the customer care number[protected] as a invalid number. Is it changed if so what is the new number.
            sir, am dinesh, i want bsnl prepaid connection, i making so many std calls only now am in punjab, sir i want good offer which is suitable and send details for me .yhanking you sir.
            i have selected one call tune the caller tone which i am now hering is the default tone of bsnl . its irritating its says do you like this tone many people giving compliant about this i don't want any caller tone just remove it my mobile no would be [protected]
            sir,

            i am rama, from hyderabad.[protected] is my prepaid number. after many efforts like calling the customer care and many sms, i am still unable to unsubscribe to the caller tune set.please remove it asap.

            thank you.
            Sir
            I got the cricket update pack activated on my number([protected]) how to get it deactivated ??
            i treid calling customer care but failed...dialle *123*11# please tell me how to remove it...
            I CANT REMOVE MY CALLERTUNE AND I WANT IT GONE NOW
            hi!!this is sahil ([protected] bsnl cell one prepaid ).actually i want to deactivate cricket updates..i tried calling customer care but i couldn't got my problem fixed ...so please tell me the procedure to deactivate the above...i hope u will respond to it as soon as possible.

            CellOne — remove the all caller tunes

            i am a prepaid costumer of 501 plan and i dont want any caller tunes on my phone therefore i request u to kindly remove all the caller tunes and deactivate the tunes which might be selected by me thks
            Dear
            I also want to deactivate the hello tune, but does not know to how?

            BSNL-PREPAID — Kindlly remove my tunes

            Sir, I am K Vijayalakshmi. 96- Omsakthi Nagar, Kondur BO, Cuddalore 607002. My number is "[protected]". Repeat [protected]. I want to remove my tune. (June Ponal...). I could not get the complaint number. KIndly oblige and cancell my caller tune immediately please.

            Thank U

            K Vijayalakshmi
            Please remove my caller tune as soon as possible. as i have sent many messages to 56700 and also called but there is no responce please remove my hello tune from my mobile [protected].
            I have spent lot of money for this hello tune. So please remove as soon as possible.
            I am want to remove cricket alerts from my mobile.

            Plz help me. I tried calling customer care many time but no use
            Sir, ([protected]) please get my dialer tune removed as I am unable t contact your customer care office & I am not getting my dialer tune despite several efforts
            1- bsnlportal is not working in my no.[protected]
            2-only150 contacts saved in my no.[protected] other mobile 250 no.saved.
            My mobile Number is[protected], I want to remove my caller tunes and i repeated sent the SMS to 56700 for removel of caller tunes as code of DCT (deactivated) But this code is not valid kindly SMS to all to the Keyword/formet. By this time kindly deactivate the caller tunes.

            cell one — UNABLE TO CONTACT CUSTOMER CENTRE

            I WISH TO CHANGE MY PLAN IN CELLONE CONNECTION I WANT TO KNOW THE DETAILS .

            CONTACT NO:[protected]
            sir,
            my name is Manvendra Gupta and my mobile number is [protected]. I want to remove my caller tune now and several times sent massage viz. UNSUBSCRIBE to 56700.But due to some unknown reason massage is not being sent.
            So I request you to please remove my caller tune as early possible.
            Sir,
            My name is Jarina Bibi and my mobile number is [protected]. I want to remove my caller tune and I repeated sent the SMS (massage) viz. UNSUBSCRIBE to 56700 on 05.11.2008 and replied to me "your caller tune a/c has been closed". Isliye koi deduct nehi hua December 08 month mai. but 5.01.2009 at 8.15 a.m fir Rs.20/- deduct kiya from my a/c. So, I imformed to C.C ([protected]) and CC se bola, fir massage small letter ke sath unsubscribe to 56700 par bhejne keliye but mess. reply ‘it was not possible to close your BSNL Tunes a/c due to a technical erroron’ 5.02.09 at 7.01 a.m.

            02.02.09 CC ([protected]) ko puchha my caller tune closed hua ki nehi, tab unhone bola my caller Tune closed ho gaya. But 05.02.09 main fir Rs.20/- kat liya. Fir aj C.C main bat kiya and complane likhaya subhe 8.00 baje. But till to date no action has been taken and I am now mentely & financialy disturbed. Isliye main bohut pareshan main hu.

            So I request you to please remove my caller tune as early possible.

            Thanks,
            J. Bibi[protected]
            05.02.09 (1.55 p.m.)
            Sir,
            My name is Jarina Bibi and my mobile number is [protected]. I want to remove my caller tune and I repeated sent the SMS (massage) viz. UNSUBSCRIBE to 56700 on 05.11.2008 and replied to me "your caller tune a/c has been closed". Isliye koi deduct nehi hua December 08 month mai. but 5.01.2009 at 8.15 a.m fir Rs.20/- deduct kiya from my a/c. So, I imformed to C.C ([protected]) and CC se bola, fir massage small letter ke sath unsubscribe to 56700 par bhejne keliye but mess. reply ‘it was not possible to close your BSNL Tunes a/c due to a technical erroron’ 5.02.09 at 7.01 a.m.

            02.02.09 CC ([protected]) ko puchha my caller tune closed hua ki nehi, tab unhone bola my caller Tune closed ho gaya. But 05.02.09 main fir Rs.20/- kat liya. Fir aj C.C main bat kiya and complane likhaya subhe 8.00 baje. But till to date no action has been taken and I am now mentely & financialy disturbed. Isliye main bohut pareshan main hu.

            So I request you to please remove my caller tune as early possible.

            Thanks,
            J. Bibi[protected]
            05.02.09 (1.55 p.m.)
            Sir,
            My name is Jarina Bibi and my mobile number is [protected]. I want to remove my caller tune and I repeated sent the SMS (massage) viz. UNSUBSCRIBE to 56700 on 05.11.2008 and replied to me "your caller tune a/c has been closed". Isliye koi deduct nehi hua December 08 month mai. but 5.01.2009 at 8.15 a.m fir Rs.20/- deduct kiya from my a/c. So, I imformed to C.C ([protected]) and CC se bola, fir massage small letter ke sath unsubscribe to 56700 par bhejne keliye but mess. reply ‘it was not possible to close your BSNL Tunes a/c due to a technical erroron’ 5.02.09 at 7.01 a.m.

            02.02.09 CC ([protected]) ko puchha my caller tune closed hua ki nehi, tab unhone bola my caller Tune closed ho gaya. But 05.02.09 main fir Rs.20/- kat liya. Fir aj C.C main bat kiya and complane likhaya subhe 8.00 baje. But till to date no action has been taken and I am now mentely & financialy disturbed. Isliye main bohut pareshan main hu.

            So I request you to please remove my caller tune as early possible.

            Thanks,
            J. Bibi[protected]
            05.02.09 (1.55 p.m.)
            please deact ring tone my mobile no-[protected].earlir send message DACT to 57800 but repeated this problem.please deact.thank you

            BSNL Prepaid — remove the caller tune

            sir, plz unsubscribe me for the caller tune.. on my bsnl no. [protected]..
            as soon as possible..
            i'v made many vain efforts before..
            i want a sweet caller tune to dedicate to my all friends, plz what???????????????????????????????????
            i also want to dedicate the hello tune, but dose not know to how
            my name is bhupinder singh
            my mob no is +91 [protected]
            plzz dactivate my caller tune erely as possible
            i will be thank ful o[censored]
            Sending BTDEACT to 56700 works, atleast in maharashtra.

            NB: its 'BTDEACT' not 'BT DEACT'
            Please dis-able caller tune on my mobile number please, I cannot spare so much amount for a song and I did't subcribe any time, I did't know how it came and set for my number.
            +91 [protected]
            Without my consent I have been forced with a caller tune to my cell phone no.[protected] which I am not interested also feel very disgusted. In this connection several times I have contacted BSNL customer service care ([protected]), but all my efforts are in vain. They are really good for nothing. Finding no other alternative I seek your best help so that my said caller tune is disabled immediately

            Prepaid- Cell One — BSNL Tunes

            Hello There!

            My number is[protected]AP). Unsubscribe me first from this . For the past 3 months, you have been stealing Rs. 25 per month from my account. Give me my money back you [censored]s. I never liked your music, neither did I subscribe for it in the first place..

            Cheers
            Raghu
            sir ia satya sundar sahoo.but my sim is on my mother's name(rukmani sahoo).there are two hello tunes are acctive on my sim(my mobile no. is [protected]).plz deactive the old hellotune.
            Please remove callers tune my no is [protected]

            BSNL — Not removing caller tune

            Sir My caller tune is not removing. I had send alot times 'unsubscribe' to 56700 but my tune had not removed yed. Thank you
            I am also having the problem while removing the caller tune. I sent messages and made calls since last two months spending more money to remove it.The above-written complaints clearly indicate that many of bsnl subsribers are having this problem o[censored]nwanted or forced caller tunes. Is BSNL using this wrong practice of earning and do't want to leave it. It, thus, amounts to cheating thousands of its innocent subscribers by Rs. 30 per month.
            This should be checked by BSNL officials immediately please.

            BSNL Excel — Dialer tune

            Hi sir my name is Rajasekhar Reddy i am using Bsnl prepaid service.
            Even my caller tune is in active it just ringing like normal, i am maintaing above Rs.50 balance, i complainted about this to customer care they giving the answer only "WAIT SIR UNTILL IT COMES".
            My complaint id is 391690, weeks are going but there is no result.
            But one thing they did not forget to cut my Balance


            i strongly recommend that "BSNL IS A MOBILE SERVICE"
            sir,
            I am Alaka Mohany requesting you to cancell the caller tone of my mobile[protected] as I am not able to get it removed in spite of my best efforts.I dont need any default tune in future and illigal diduction from my balance on that plea.It amounts to a fraud.
            Thanks.
            n.b-I am writing thru my husbands e.mail [protected]@yahoo.co.in
            Alaka Mohanty

            BSNL Prepaid Service — to remove dialer tone.

            sir
            i am santosh pandey my no, is [protected] i was unwillingly given this dialer tone so please kindly remove it as early as possible.
            dear sir i want to close to massage from 5888 & any sms related to caller tune on my [protected] ph no. pls current activate it.

            thanks
            Parminder
            Remove CALLER TUNE
            sir, i m Kannan, [protected], bsnl cellone prepaid) please get my caller tune removed as i m unable to contact your customer care officer (56700) & i m not getting my caller tune removed despite several efforts.

            thanks

            NARSINGH YADAV
            PL.REMOVE THE CALLER TUNE FROM MY MOBILE NO [protected]
            NARSINGH YADAV

            BSNL — REMOVAL OF CALLER TUNE

            PLZ DEACTIVATE MY HELLO TUNE FROM THE NO [protected] WITH IMMIGATE EFFECT
            sir
            i am rajesh soni my no, is [protected] i was unwillingly given this dialer tone so please kindly remove it as early as possible.
            sir,
            i m Sushant, (+91 [protected], bsnl cellone prepaid) please get my caller tune removed as i m unable to contact your customer care officer (56700) & i m not getting my caller tune removed despite several efforts.

            thanks

            Sushant kumarr,
            Remove CALLER TUNE
            sir, i m astha jain, [protected], ( bsnl cellone prepaid) please get my caller tune removed as i m unable to contact your customer care officer (56700) & i m not getting my caller tune removed despite several efforts.

            thanks

            ASTHA JAIN
            Remove CALLER TUNE
            sir, i m Bhola Nath Singh, (+91 [protected], bsnl cellone prepaid) please get my caller tune removed as i m unable to contact your customer care officer (56700) & i m not getting my caller tune removed despite several efforts.

            thanks

            Bhola Nath Singh
            Regarding Remove CALLER TUNE
            Dear BSNL,
            Please remove my caller tune as soon as possible. I dont want to have as of now. Expect your immediate response. My Mobile No. [protected]
            Thanks in advance.

            By
            Kanagaraj K
            Please SMS 'DACT RBT' to 56700

            BSNL Prepaid — Deactivate Caller Tune

            I've a BSNL Prepaid No. [protected] & in this no. i did't activeted any hello tune (caller Tune) I don't know how it is activeted but now i want to deactivet this caller tune so pls do it

            Thank's

            BSNL — Unable to remove Dailer tone

            Every month BSNL is deducting Rs 38 against dailer tone from past 2 months, but they are not putting any DT. There customer care officer is never reachable. It is the worst customer care service I have ever seen.
            I beg u people please remove my DT or deactivat.my no is given below

            Sarit
            [protected]
            sir please remove callertune from my mob.
            or please send me the code for removing it .
            please...
            my mob no is: [protected](pre paid)
            sir please remove the caller tunes from my mobile
            or send me the code for removing it.
            please sir
            sir,
            i m Simanta Dutta, (+91 [protected], bsnl cellone prepaid) please get my caller tune removed as i m unable to contact your customer care officer (56700) & i m not getting my caller tune removed despite several efforts.
            sir, ( 91+ [protected] )

            subject REMOVE CALLER TONE

            its mah prepaid no. and i want to deactivate mah caller tone
            i have tried many times but unabe 2 deactivate so kindly deactivate mah caller tone
            thnx...
            my number is [protected] i want to remove my caller tune. i ' ve tried to 56700 and no response from it and i also send sms to the same number.kindly delete my caller tune..
            Sir,

            My phone number is [protected](pre paid). Please remove Job Alert SMS service from my mobile.


            Mail me SMS code to remove Job Alert SMS service . I have tried meny times but could not remove it.

            I am not request this type of service. So please remove this sms service to my phone. You please tell me legal advice also againt you. what is legal prossess to stop this types of sms? you are cut my money every month Rs. 20/- . I request customer care he told me send sms regardig stop this type of sms. I already send sms tp stop this service. I lose my amount but sms is not stop you side.


            Gautam Singh
            how to disable ma caller tune .. help me plz
            Procedure to de-activate BSNL Tune
            1. Through IVRS
            (i) Subscriber needs to dial 56700 from the BSNL network.
            (ii) Subscriber will listen the welcome message.
            (iii) Subscriber needs to select the language, in which he wants to continue.
            (iv) Select the option ‘4’ for entering to your profile.
            (v) Select the option ‘4’ for unsubscribe the service.
            2. Through Web:
            (i) Go to website http://bsnltunes.bsnlumw.com
            (ii) At User Login enter your mobile number & passward.
            (iii) Now click on to ‘My Album’.
            (iv) Now click on to ‘Profiles’.
            (vi) Now click on ‘Un-Subscribe’ to unsubscribe the service.
            3. Through SMS:
            (i) To unsubscribe the particular ringback tone through SMS send a SMS, UNSUB[space] <RBT_ID> to 56700
            (i) To unsubscribe the service through SMS send a SMS, UNSUB ALL to 56700
            Dear sir,
            Kindly deactivate my caller tune my mobile number is[protected]

            Thank U

            suresh
            sir,

            I am Malleshi K having prepaid cell one no.[protected].after many efforts like calling the customer care and many sms, i am still unable to unsubscribe the Cricket pack. I am receiving messages from BA-ONCRIC. Please remove it at the earliest & do not renew it.

            Thanks & Regards.
            sir
            please remove caller tune
            my mobile no is [protected]
            My mobile no. is [protected]. I do not want to continue the caller tune service. I request you to see that subscription amount should not be deducted from my prepaid amount. I have sent no of reply mails not to continue the service. Please do needful
            A SREERAMULU
            pls remove my bsnl caller tune
            from my no [protected]
            (BT DACT to 56700) then deactivate service BSNL TUNE and deactivate massage received instantly.
            See the link - http://bsnl.onmobile.com:9000/bsnltunes/jsp/help.jsp
            DEACTIVATED THEN CALL ME-[protected]
            mobile complain link - http://www.trai.gov.in/Default.asp#
            Remove CALLER TUNE
            sir, i m jagjeet singh kala, (+91 [protected], bsnl cellone postpaid) please get my caller tune removed as i m unable to contact your customer care officer (56700) & i m not getting my caller tune removed despite several efforts.

            thanks
            i want to know how can i remove my callertune
            i am receiving a message from "OnCric" which gives latest cricket updates. i want to deactivate that service. I called the customer care service twice. but i couldn't find solution out of it. i'm charged Rs. 80/month for this unnecessary service. Please deactivate it as quick as possible. My mobile number is +91 [protected]
            Hii. My No. is [protected] I am receiving Cricket alerts from ONCRIC, Please advice me to deactivate the service.

            Thabk You,

            Regards.
            I want to stop my caller tune service from my BSNL pre-paid mobile . My Mobile No is -[protected]
            DEAR SIR,

            I AM BSNL POST PAID CUSTOMER NO[protected]

            MY ALL CALLER TUNES DEACTIVETED

            REGARDS- NARENDRA AGRAWAL

            RATLAM (M.P.)

            MOB-NO[protected]
            SIR MY NO. IS [protected] I WNAT TO REMOVE MY CALLER TUNE PLZ I CAN SEND REQUST TO CUSTOMER CARE BUT THERE RESPONSE IS UNABLE TO HELP ME PLZ TELL ME HOW I CAN REMOVE MY CALLER TUNE
            PL.REMOVE THE CALLER TUNE FROM MY MOBILE NO [protected]
            dr radhey shyam Yadav




            thanks


            ph[protected]
            PL.REMOVE THE CALLER TUNE FROM MY MOBILE NO [protected]
            poonaM YADAV


            thanks


            ph[protected]
            Please remove callers tune my no is [protected]

            Pre paid — caller tones

            the song from rab ne bana de jodi the female title song from first i.e., na kuch poocha na kuch manga... to upload inthe caller tone option. so that i will download this song as my caller tone...
            Remove CALLER TUNE

            Sir,

            I am Ramachandran, (+91 [protected], bsnl cellone prepaid) please get my caller tune removed as I am unable to contact your customer care officer (56700) & I am not getting my caller tune removed despite several efforts.

            So please removed from my mobile caller tune.
            Remove CALLER TUNE

            Sir,

            I am Anbalagan, (+91 [protected], bsnl cellone prepaid) please get my caller tune removed as I am unable to contact your customer care officer (56700) & I am not getting my caller tune removed despite several efforts.

            So please removed from my mobile caller tune.
            Remove CALLER TUNE

            Sir,

            I am Ramachandran, (+91 [protected], bsnl cellone prepaid) please get my caller tune removed as I am unable to contact your customer care officer (56700) & I am not getting my caller tune removed despite several efforts.

            So please removed from my mobile caller tune.
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              A
              Asharam Yadav
              from Sangli, Maharashtra
              Sep 9, 2008
              Resolved
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              Resolved

              It is to be noted that I have been using a telephone connection (Phone No. 224021) with a registered customer ID 1788602 for availing the telephony services for the last 4-5 years. I have started using this connection for broadband services (Home Plan 750 Unlimited) for the last 1½ years. This way the monthly financial burden was nearly Rs. 900 a month for the use of broadband. All went good till end of May 2008, but now I have been produced a Bill No 47100017 for the month of June and July 2008 amounting to Rs. 5783.00, which seems inappropriate in all the way. When discussed with personnel of BSNL unit in Bhadohi, I was stunned to note that my plan (Home Plan 750 Unlimited) has been changed to Business Plan without any request for plan change from my side. In this connection, I contacted various personnel at Bhadohi office to track the file and come up with the facts. The personnel at Bhadohi office agreed that there were no any request for plan change and admitted the discrepancies in the bill, hence suggested me to get it rectified from Commercial Office, Varanasi.
              Again I approached Varanasi office on 3rd of September 2008 to discuss the matter. A letter in this regard was submitted there on same day. One of the personnel at Varanasi Branch said because you live in the PC Market and must be using the connection for business purpose, hence your bill is correct. One cant stop him from laughing to hear such an irresponsible statement from an authority like him.
              I wish that this case be looked into deeply and I may be suggested appropriate steps for the correction in the Bill.
              Moreover with such silly statements from craps is causing great amount of loss to the entire nation in terms of monetary implication.
              An early look up in this case shall be highly solicited.

              Asharam
              Aug 14, 2020
              Complaint marked as Resolved 
              modem starts very slow, connectivity slow, no online method is provided for change of broadband plans from existing one
              sir, my telephone no. is[protected] broadband .iam govt.employees but 20% less not getting by bsnl in my 2nd bill. pl. correct my bill by giving 20%rebait.1
              SIR
              PLZ TELL ME I TAKE THE HOME PLAN 750 IT UNLIMITED USES FACLILTIES KAR THERE
              MAI JETNA BHI JAO DOWNLOAD KAR SAKTA HOO NA ...PLZZ TELL ME OKKKKK
              Dear Sir,
              i am user of bsnl broad band buss. plan unlimied. I am and my costumer is not happy with your broad band speed server is very slow downloading speed is 20 k.b per k.b. download .
              sir my borad band no is[protected]

              Tnk.
              Your costumer vinay jain
              Barara goyal market
              Distt. Ambala
              sir,
              My phone no is[protected].i am using bsnl broadband 250 home plan.I want to change it to 500 home plane.I called bsnl call centre on June 16, 2009.The person there gave me request no 346102 and informed me that it will take place from first of July 2009.Now it is 2nd July and no change in plan.I tried several times
              over the phone no given by call cetre but nobody is taking the phone or doing any good.Please look into the matter.
              Your costumer,
              Francis M Almeida,
              At& PO-Nirmal, Vasai,
              Dist Thane, Maharashtra.
              peopels using home plans in there caffe for Commercial Use
              they r using home pland i
              n computer centers
              i think we all r fool that we r using this plan for our home ..is all bsnl staff is sleeping?why they r not taking action against that?
              vikram jogindernagar himachal pardesh
              guys can any body post his download speed with internet download manager if he have home plan 750.
              The service offered by the bsnl officers r very bad..
              i just waited for one month to get the 750+ connection.
              if we approach the bsnl office they r answering in improper manner..
              they didnt give respect to the customers.
              just blabering in vulgar words in back side of me.
              i tried to ask about that they made me to wait for two days by not giving the connection.
              please dont hurt the customers..
              dear sir .main apna plan change kar ke unlimited plan 750 lena chahta hu. plz iske bare main batain.

              BROADBAND HOME PLAN 750 — DISCOUNTS NOT GIVEN

              I GOT BSNL BROAD BAND CONNECTION FOR MY LAND LINE NO,[protected] IN MAY. AS I AM
              A PUBLIC SECTOR EMPLOYEE(SYNDICATE BANK) I AM TOLD I WILL GET 20% DISCOUNT. BUT I FOUND NO SUCH DISCOUNT IN MY BILLS DURING LAST 2 MONTHS. I AM CHARGED 750 INSTEAD OF 600 RS.EACH MONTH. HENCE PLEASE REFUND/ ADJUST THE EXCESS AMOUNT CHARGED TO ME

              Bharat Sanchar Nigam Limited-Telephone and Broadband Services — NO SERVICES ARE PROVIDED-HENCE NO CHARGES RECOVERABLE-JULY-2009

              T0,
              1.] The Chief General Manager,
              BSNL, Gujarat telecom Circle,
              Ahmedabad-380006.


              Sir/s,

              Reference: Telephone Number[protected] with broadband service- My Unique ID No. is
              GJATD[protected]

              With reference to the subject matter, I hereby aggrieved on receipt of Bill for July-2009, though no services were provided by BSNL. It is pertinent to mention that since long back no uninterupted services have been provided. After making series of complains my service have been connected from 17.08.2009 only.

              non providing of services as committed BSNL ha put to me a great inconveniance with a mental upset for a long span of say 5/6 months. Let me be specifie from your own record that no services were restored despite of my repeated agitation before your organisation and lastly it has been linked.ONLY ON 17.080.2009.

              My grievance is also that BSNL SHOULD HAVE TAKEN CORRECTIVE MEASURES atleast by providing/offering me an alternate facility [specifically which was otherwise working as per my full knowledge] if they at all wanted tro remove their commitment for solving grievances of the customer for which they have commited to restore within a period prescibed therein.

              May I request to take an corrective step and remove charges by cancelling Bill for the month of July-2009 which itself proves from the NIL reading in respect of both the above mentioned services.

              Please acknowledge the recipt of my complaint with a request to provide the details of the corrective measure taken towards my grievance.

              Thanking you.

              [URJABEN RONAK MUDIYA] Sir/s,

              Reference: Telephone Number[protected] with broadband service- My Unique ID No. is
              GJATD[protected]

              With reference to the subject matter, I hereby aggrieved on receipt of Bill for July-2009, though no services were provided by BSNL. It is pertinent to mention that since long back no uninterupted services have been provided. After making series of complains my service have been connected from 17.08.2009 only.

              non providing of services as committed BSNL ha put to me a great inconveniance with a mental upset for a long span of say 5/6 months. Let me be specifie from your own record that no services were restored despite of my repeated agitation before your organisation and lastly it has been linked.ONLY ON 17.080.2009.

              My grievance is also that BSNL SHOULD HAVE TAKEN CORRECTIVE MEASURES atleast by providing/offering me an alternate facility [specifically which was otherwise working as per my full knowledge] if they at all wanted tro remove their commitment for solving grievances of the customer for which they have commited to restore within a period prescibed therein.

              May I request to take an corrective step and remove charges by cancelling Bill for the month of July-2009 which itself proves from the NIL reading in respect of both the above mentioned services.

              Please acknowledge the recipt of my complaint with a request to provide the details of the corrective measure taken towards my grievance.

              Thanking you.

              [URJABEN RONAK MUDIYA]
              copy to:2.] The Accounts Officer-TR-KKR,
              BSBL, Kankaria,
              Ahmedabad-380008.

              3.] The Nodal Officer/s
              BSNL, GUJARAT TELECOM CIRCLE[AHMEDABAD]
              G.B.T.Exch Bldg, Gulbai Tekr, Ahmedabad-6.
              sir
              we use broadbrand connection but in few time wireless connection not open.
              also we complane to 1957 but no rezult.

              phone no [protected]
              manoj agrawal
              taradham colony mahmurganj
              varanasi
              sir my no is[protected] and my problem is that i had already paid the bill of june and july but they are sending me bill Please take kindly necessary action
              Dear Sir, I am using BSNL Broad band services for retrieving our all e-mails but unfortunately for last two days my host server(mail.kermanintl.com) is not working and rest of my all sify, yahoo etc are working.
              Also my website WWW.kermanintl.com is not opening through BSNL-Broad band whereas it is working through other Airtel, Tata photon network.Kindly look into the matter and do the needful ASAP.

              Shafqat Imam.
              Kerman international
              Bhadohi.
              Mob#[protected].
              sir, my no.2276935 phone line finding earth so DSL not holding and i can't use broadband till 2 months after many complaints lineman not interested without money.ple. do something otherwise close this number...thanks --- N.K.Pandey, B 3/4 shiwala varanasi.
              Dear sir,
              my telephone no.#[protected] is not working since last 04 month but not solve my problem.
              so i am request to remove my problem.
              Regrds
              Sanjay
              [protected]
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                S
                Shrikant Agnihotri
                from Gurgaon, Haryana
                Sep 9, 2008
                Resolved
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                Resolved

                Hi,

                It has been almost more than 3 weeks our home BSNL Landline 26480285 has not been working.It was initially a case of late payment of the bill and we assumed in a day or 2 it would be set right.After numerous failed attempts to contact BSNL we got to know that our landline is now in safe custody.How did they decide to put it into safe custody we have no idea.We have not placed any request for the same.Each time we call the BSNL Customer Service, we get shuttled bewteen different numbers that we are expected to call up.Some of them being 22448181, 26541500 which are always engaged.No one seesm to know what is wrong and it appears like BSNL only tries to get rid of complaints by making them call up numbers which they know are always busy.Their complaint forum online is of absolutely no use.Please help!
                Aug 14, 2020
                Complaint marked as Resolved 
                sir,

                my landline number 262533 consumer No: [protected] sir i need our pone outgoing call list my telephone bill too much so please help me sir
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                  L
                  Labdha Pratim Saikia
                  from Kolkata, West Bengal
                  Sep 7, 2008
                  Resolved
                  Report
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                  Resolved

                  I have a excel no.-[protected].My Sim has blocked this morning.When I try to start the phone it asks for Puk code and hence I am unable to access my Sim.Bsnl Customer care service is not responding.I need the Puk code.

                  Labdha Pratim Saikia
                  Deohal Tea estate
                  Tinsukia
                  Assam
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  hai Labdha Pratim Saikia,
                  In similar situation i was directed to the BSNL office, from were i bought my card, u have a service help desk, to whom i[censored] would confirm the nos that u would have behind the sim card, they will be able to give u with the PUP code. All the best...
                  mobile no [protected] sim no[protected]

                  BSNL-Excel — SIM BLOCKED

                  Dear SirMaam

                  subject:SIM Blocked

                  On 21st of March'09 my sim was blocked and PUK code was activated at around 06:30 AM. Plz kindly send my puk number on my email id given above [protected]@hotmail.com. My sim no. is[protected].

                  Thankyou

                  excel — PUK code required

                  I have a excel no.-[protected].My Sim has blocked this morning.When I try to start the phone it asks for Puk code and hence I am unable to access my Sim.Bsnl Customer care service is not responding.I need the Puk code.

                  Regards

                  Raghu

                  BSNL Excel — for puk

                  my bsnl mo no is [protected] ad sim no is[protected]-1790
                  i have not recive my puk from bsnl
                  my complaint no in bsnl is G[protected]
                  i have trying continu but get no responce from bsnl
                  subject:SIM Blocked

                  On 25th of Jan. 10 my sim was blocked and PUK code was activated at around 06:30 PM. Plz kindly send my puk number on my email id given above [protected]@gmail.com. My sim no. is[protected] & my mobile no. [protected].

                  Thankyou
                  My SIM IS BLOCKED. IT IS ASKING PUK number. so plz send me the number.

                  MY MOBILE NO IS-[protected]


                  89913
                  87103
                  21102
                  7569
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                  2 found this helpful
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                    M
                    Ms. Srishti
                    from Bengaluru, Karnataka
                    Sep 5, 2008
                    Resolved
                    Report
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                    Resolved

                    hello,
                    I am seriously fed up from highly poor, unresponsive and ridiculous behavior of BSNL officials especially Mr.A.K.Sharma (S.D.O. Dehradun). Whenever we face any problem regarding our broadband we have to wait atleast 30-40 days for its repair and sometimes still unrepaired same as this time...Every time during need I have to rush to cyber cafe although I have connection of my own (which now I feel is seriously useless) .

                    Kindly pay attention on your pathetic services otherwise everyone have to think over to switch over on another connection like me.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Hi, i have got fed up from getting a very low speed of net. I have filed a lots of complaints but it is of no use. If you cannot provide us that speed then why are you providing us your service.
                    hello...
                    i stay in mothrowla area dehradun...i took 750 plan unlimited 1 month before but i did not got any service..for this even i complained in the office but they said port is not opened in our area andit will take 15 to 20 days..but till yet i didnt got any service...please help me out..

                    regards
                    Akash kamboj
                    [protected]
                    my broad band internet connection is not giving services me ...my ph no is [protected], connection 's user name- drashok_kkl
                    address 40 .BP, GK campus Haridwar UK india
                    I fully agree. I am facing same problems with BSNL broadband
                    sir/madam,
                    i have paid the bill till 5/10/2009.
                    1-Rs 500 dated 21/05/2009
                    2-Rs 630 dated 09/08/2009
                    3-Rs3388 dated 05/10/2009
                    [protected][protected]-
                    Total payment Rs 4518=00(Rupees Four Thousand Five Hundred Eighteen Only)
                    sir i have purchased type 2 modem from bsnl, could you please give me the break up of the total expenditure i.e Rs 4518=00 so that it will be easy for me to understand the above expenditure.
                    thanking you in anticipation
                    yours faithfully
                    mrs sarita bisht
                    [protected]
                    Dear Sir,
                    This is humble request. you should think to hire profesional worker, who can respond once they receive complain, but this is not happening they are not even bother.

                    Hope something will change.

                    Best Regards
                    Hello sir/madam,

                    I am an customer of BSNL BroadBand services and really want to share with all my experience with all o[censored], actually m running an cyber with only 5 computer with the BSNL BroadBand connection, and i want to say that " IT's really Sucking me Every Day i handling it" . Actually what the thing is i regularlly has problem with it and when i call 197 to lough a complain they said "It's not over work " our work is only to take complains and forward it, and if have problem then take this number and that number and that number not even respond".
                    M daily trying to get rid of it, but it's my badluck that our location is little bit interior so sify and other are not have their line's here and I am really Fed-up with "BSNL BroadBand" . What to do if someone had the answer of my query Plz... i m waiting...

                    BSNL Broadband — Delay in connection & Rude behavour of BSNL exchange employees with customers

                    Hi,
                    I have applied for BSNL broadband connection last one week but till now nothing is happening. When I had been to BSNL exchange office in BTM Layout, Bangalore, there behavior is so rude, Mr. Sriniwash (employee of BSNL exchange BTM Layout) has shouted on me and when I have asked that oter service providers are giving connection within 3 days then he is showing me hand. He told me that talk to officer, when I asked where is he, answered me that he is outside so go and search is main road.... rudly. he told me that still it will take one more week means total 2 weeks, after weeks also it is not sure ki I will get the connection.

                    I just want to know to the BSNL high athorities that is this way to behave with your costomers. I know nothing is going to happen...
                    Next month only I will take any private sector BB connction, at least they will behave with their customers in well manners.

                    Pushpendra Verma
                    +91-[protected]
                    [protected]
                    pushpendra.[protected]@gmail.com
                    I have a broadband connection to my phone no.[protected] with 500C plan. But i cannot access full dounload speed which usually goes to 200KBps. I got the speed within 20-60 KBps usually. sometimes lower than it. Also i cannot open the site to see my Broadband usage due to page error. I complent for it many times in my local Telephone Exchange i.e. Belurmath Exchange. But they usually say that it is totally good by their ends.
                    Sharad Chowdhury
                    1, Thackwell Road
                    Belurmath, Howrah-711202
                    Phone 26544903
                    I am user of BSNL Broadband connection through Home Combo 500C plan . Since begning facing lot of problems like slow speed & disconnection frequently due to some times cable broken & most of time technical reason from BSNL office. Lodging of complaints is a big task & feeling like we are still living in Developing Country, its our mistake to feel now we are a advance country in communication field . Complaint No. 197 directed to complaint lodging at 2721110/1975/1957& same no. directed to lodge complaint at 197. Now i am feeling like a football with low air pressure, so please help me if some responsibile & Senior officer can do it.

                    Awaited of favourable reply


                    Ashish Vashishth
                    [protected]
                    I have a landline telephone connection bearing No. 2754703 in my late Fathers late Lt. Col. R.L.Sircar's name. I want to change the name from my late fathers to mine.my father expired in 1988 and since then I am paying the bills regularly. Since now we are getting reimbursement for telephone bill from office, I am unable to claim because the connection is not in my name.and also I want to get broad band connection.I had approached your office near Darshan lal crossing opposite St.Thomas school and submitted the form for transfer twice, one they misplaced the forms submitted in triplicate next time they refused to take the form saying since the connection is OYT category the phone cannot be transferred.Then they said I have to meet some officer and talk to him without asertaining whom to talk to and the number will remain the same and it will be in my name. I am confused by this sort of reply. Kindly let me know how to get the phone changed in my name, or else I have to take another connection and stop paying future bills for this phone. waitin for you reply to help me out.


                    H.L.Sircar
                    46-Rajendra nagar.
                    St. No.9
                    Dehradun
                    2754703.
                    Sir,
                    My residence No[protected] is out of order since three months . I can dail the Number but cannot listen the ring, after repeadly complains at Adampur exchange as well as at kalara village exchange, but could not see this phone in serviceable conditions. this is enough, even one day I took instrument to Adampur exchange to replace, but when checked by some one the instrument was alright, then that person assured me that your telephone line got some fault, I will send lineman, he will rectify the fault, this also happened two months before. even after so many telephonically complains lodged, but no result I could find.sir after waiting a long I am just sending you last e-mail.
                    kindly interven into and do necessary action please.
                    waiting for your reply.

                    Sukveer Singh Minhas
                    my telephone has not been working for past 11 days and no one has bothered to even listen to our plight. Ridiculous attitude of BSNL people. They havent still changed in this competitive environment because there is no accountability and they have no fear coz the entire lot is the same from top to bottom.


                    K.N Kala
                    Ajabpur Khurd, Dehradun
                    [protected]
                    My telephone no. is 2651910 using Broadband connection for the almost one year. The service of BSNL is very poor. I am having link problem almost daily.Link is not continueus. It breaks frequently and makes it impossible to work with efficiently. I have to work for maintaining the website, Under the present situation it is impossible to continue with this service. A number of times I have made complaints at 01351504 though I have got a very polite response but their action & response to our complaint is ZERO. I have also complained to SDO Dehradun. The system remained undisrupted only for two days after that it is again in the same pattern. kabhi chalta hai kabhi ruk jata hai.It is not reliable.
                    Where is my portal i d & and Usesof my broadband GB.download..ets.. my user i d - dr ashok_kkl My telephone no. is +[protected].
                    [protected]@yahoo.in
                    Please ! You must do my portal I D and Its opening system. My portal I D is not openning..therefore uses anclear... ? It is my right to know my usesof bsnl broad band down load GB etc.. Pleaese give me right help.. Officialy I have told many time to Mr. Lalit ji and account section also in the haridwar bsnl office..., I have no resrult...?
                    No doubt BSNL as a Company is not bad, and the majority of BSNL people is very hard working, but people like ...SDO, Patelnagar, they are the hell. One day people like SDO, ... will dissolve all the respect and repute of BSNL. The System of BSNL Dehradun needs major repair and staff reshuffling. The higher authorities of BSNL should take immediate action in this regard. Otherwise, people will not wait for your action, rather they will take action to get detached from the burden of BSNL and then BSNL will feel burdened by the people like SDO… Patelnagar. Jago… Sahab .. Jago, Grahak Jagega to ….
                    Only one word it sucks big time pathetic service pathetic cust service they dnt hv records of previous complaints made for d same issue even if it was 10 min bck raise there tones i[censored] ask too many ques that too female u would b speakin to a manoj n suddenly manish is on line asking wats d issue refuse to giv out name of superviser.. No turn around time after 5 o clock the technicians leave .. Its been 2 days n its hell of an experience
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                      A
                      Anoop S
                      from Angamali, Kerala
                      Sep 4, 2008
                      Resolved
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                      Resolved

                      Respected Customer Care Executives,
                      I am using BSNL broadband connection (500 compo plan) since Aug 10th. All these days i didnt get the speed as u offered(2mbps). I am getting a downloading speed of 2 to 6kbps b/w 6 am to 8am. Then 20kbps to 40kbps b/w 9am to 10am. The rest of the time the downloading speed is diffrent sometimes 2kbps sometimes 20kbps. Today morning I tested the internet speed in an internet speeedometer Web. The speed shown is 12.2kbps. This speed is very low
                      Also their is another problem am getting a very low speed than that i mentioned above when i connect ADSL splitter. Now i directly connected that line to my Dlink modem. In the begning i thought it was the problem of my ADSL splitter. I bought a new one. But the same problaem is occuring again. Infact i couldnt use phone while using internet.
                      I tried to call u several times to 2378440, 2377879, 2324844, 2324811, 2324822 thse numbers. But i couldnt get u. Plse take necessary steps to solve this problem. My landphone number is[protected] mob num:- [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        C
                        Cynthia archana
                        from Chennai, Tamil Nadu
                        Sep 3, 2008
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                        Sir,
                        I booked my connection through bsnl shoppe franchise : Vasantha Comunications opp . Kamaraj arangam, teynampet . i booked it on 20.08.08, paid the deposit of 5oo /- too . Ive still not received a connection of the telephone it self . due to urgency n renowned company only i booked it with bsnl but as of now its not serving the purpose . Ive been following up every day, the response is really bad . Request you to send the line man for connection and finish the job as early as possible . Order num : 82407733, Area to be connected : Neelankari . Kindly take this as a very high importance request and plz give the connection soon . kindly update me with the status plz .
                        Pls call me at [protected] or send me a mail if your problem is not solved yet.. I ll get you the best help at the earliest
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                          Rajeev Bhatnagar
                          from Noida, Uttar Pradesh
                          Sep 3, 2008
                          Resolved
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                          Resolved

                          Sir,

                          i have a bsnl excel no [protected](rajasthan, jaipur), i have balance of Rs. 157 and it will expire on 9/2/2009, and BSNL has banned my incomming call. and very surprisingly not outgoing calls.
                          please help me

                          thaning you in anticipation

                          rajeev bhatnagar
                          jaipur
                          [protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          sir
                          i am from District Nagaur Rajasthan Village Kankraya
                          In my village proper network not available so all people use other mobile such as Airtel, Vodafone
                          any bsnl officer noticed this problem. l resquest you please solusion our this problem
                          My NO. [protected]
                          dear sir,
                          I am from sri ganganagar rajasthan.yesterday i hv balance of 6400/-rs. but from yesterday midnight i am suffring from deduct my balance due to isd calls even i didn't make any of isd call but its automatically made and i dont know how and when.I request you please solusion mine proplem as soon as possible
                          Thank you

                          My cell no ...[protected] yours faithfully
                          deepak k aggarwal
                          Dear Sir,

                          I had applied for a telephone line, and given following no[protected].
                          I am waiting for telephone bill and other correspondance from BSNL.
                          Kindly revert back with your comments.

                          Regards,

                          Pankaj Bais
                          dear i am a idea net seter customer i m see idea leaflate and poster in market " idea net setter 236 kbps speed" so my net setter is not run in 236 kbps daily speed 2 to 4 kbps speed plz help me
                          dear sir,
                          please tell me about my broadband usage and bill amount.telephone no. [protected].
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                            GURVINDER SINGH KAIMY
                            from Jalandhar, Punjab
                            Sep 3, 2008
                            Resolved
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                            Resolved

                            Sir, i have applied for passport on dated[protected] vide file no. CHDZ00222208 at District Passport Collection Office in Bathinda. Four months has been passed, i have not received my passport till now and moreover no information has been given to me regarding the delay in issue of new passport. I am working as Employee in BSNL at Bathinda and NOC has been attached with my documents obtained from department. I have no awareness if any formality regarding issue of new passport is pending towards me.kindly issue me passport as early as possible to avoid further delay.An early action in this regard would be appreciated.
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            EMPLOYE — DID NOT RECEIVE PASSPORT

                            Respected Sir,

                            I have applied PASS PORT for my parents (MUNIMANDA SAMBAIAH, MUNIMANDA LAXMI )and there File No's are A064509, A064499)respectively, for which the status is (PASS PORT granted and ias expected to be dispatche on 11/12/2008.)This status is same from past 15 days, but till now i havent recieved them in my hands, So, i request you to look into it do the needful as soon as possible, as i have to VISA for both of them by last week of DECEMBER 2009.

                            Your's Sincerely.

                            RAJESH.MUNIMANDA

                            passport — Passport not recvd

                            I have to receive a registered post from Kolkata. My passport has been despatched from Kolkata by the Passport Office and as per the status shown online it is posted on 17.02.2009. I am staying at Garia, kindly help me to trace the parcel. The registered post no. as given by the passport office is SP2646.
                            REMINDER - I / 12.03.2009

                            Dear Sir, Dt. 05.02.2009

                            I had applied for passport through Speed Post in the month of August 2008 ( No. SPOST/MUZ/W37/2779/08 DT. 29.08.2008 of mine and no SPOST/MUZ/W37/2778/08 DT. 29.08.2008 of my wife Mrs Sudha Sinha ). Even Police verification had been completed in the said month.

                            But we are very sorry to inform you that till date none of our passport has been delived to us even after the lapse of almost -5- months.

                            I therefore, request you to look into the matter personally and get the issue resolved without further delay of time.

                            Yours faithfully
                            Arun kumar
                            Office, State Bank of India,
                            R/O- Razzi Haider Compound,
                            Rambagh, Muzaffarpur, (Bihar)
                            M-[protected], [protected]

                            passport — NOT RECEIVED NEW PASSPORT

                            HI SIR MADAM
                            I AM REQUESTING YOU CHECK THE DETAILS OF THESE PASSPORT
                            AS IT HAS BEEN GIVEN FOR RENOVATION
                            NO NEW P.P. HAS BEEN RECIEVED SO PLEASE MAIL THE INFORMATION AS QUICK AS POSSIBLE

                            new passport — passport not received

                            Dear Sir,

                            I Chundi Bharathi applied for new passport in the month of December 2008. But so far I have not received Passport even after about 6 months. I request you to kindly expedite the same as early as possible.

                            My File NO: W714514 of 2008.

                            Thanks and Regards,

                            Chundi Bharathi

                            passport — NOT RECEIVED NEW PASSPORT

                            DEAR SIR/MADAM,

                            I APPLIED FOR MY SON NEW PASSPORT IN MADURAI PASSPORT OFFICE ON[protected]
                            FILE NO:K002933.BUT STILL NOW I HAVE NOT RECEIVED KINTLY HELP ME TO GET THE PASSPORT.THANK YOU

                            REGARTS
                            R.JEYA PRABHA RUBAN RAJA

                            new passport — Passport not received

                            Dear, Sir This a is a matter of great concern that even after my repeated visit and follow up with the concern office and officer we could not get our passport till date , no is GZB A006636 10 Manan Khulllar
                            Regards
                            Ranvir Khullar
                            F/O Manan Khullar

                            BSNL — regarding validity extension

                            sir,
                            my mobile no is [protected].after recharging it regularly its validity is not extended.
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                              K
                              Kannan V V
                              from Thiruvananthapuram, Kerala
                              Sep 2, 2008
                              Resolved
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                              Resolved

                              Hi,
                              I hav been using BSNL Broadband since May 2008 and it is disheartening to know that i am unable to browse with this connection. The telephone line is always havning som disturbance. and i l lnever get the link steady for more than 5 minutes. I hav called the engineer in our exchange. But now i am fed up wid compling to her.

                              I also wanted to shift to a higher plan from ma eisting plan. But the poor response to my complaints from the conerned authority is forcing me 2 to quit the connection.

                              Hop authorities conecrned will take necessary steps favouring my request.

                              Thanks.
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              Bsnl Broadband Connection — broadband connection disturbance

                              on land line no. [protected] we have broad band connection on date 17/10/2007 when broad connection was not coming complaint lodged on[protected] and also sms was sent to D E on mobile no. [protected] but when it was not attended then I called D E on mob. [protected] on this D E bacme furiou s and impatience He used un social words and misbehaved and warned not to cmplaint again.pl. see why such persons on public dealing place
                              When I give the compalint to [protected] one Mr. Ramachandran, he is not able to solve the problem and he is directing me to send the Modem to the Exchange. I know that the service of BSNL is FREE but My BSNL connection is very new . In this case I want to disconnecet My line immediatly and take action against the Malyinkeezhu Exchange in Kerala within no time please. My Cell No. [protected] (Ramesan Thampi.P.S).
                              I have given the Compalint befor one week. Not getting Connected. The Service is very very BAD Sir

                              Please do the needful urgently.

                              Ramesan Thampi P S
                              My bsnl broadband connection is failure due to link to bsnl is failed since two days.sometimes I get connection and frequently getting failed due to lack of link to bsnl. kindly solve my problem and do needful.
                              i had taken a plan of 750 unlimited plan but i am not satisfied of the speed of the plan...

                              some times link also disconnect...


                              plz subbmit my request..
                              My bsnl broadband connection is failure due to link to bsnl is failed since two weeks.sometimes I get connection and frequently getting failed due to lack of link to bsnl. kindly solve my problem and do needful.
                              My bsnl broadband connection is failure due to link to bsnl is failed since two days.sometimes I get connection and frequently getting failed due to lack of link to bsnl. kindly solve my problem and do needful.

                              i had taken a plan of 750 unlimited plan but i am not satisfied of the speed of the plan...

                              some times link also disconnect

                              please help me

                              my cellphone no- [protected]

                              BSNL Broadband — Disturbance & poor conectivity

                              My Telephone No is 24989935 & I have Broaband Service with this phone
                              Since last one week we are facing two problems
                              1. The connectivity is very poor
                              2, When the B B servcie is on there is huge disturbance in the telephone line & we cant talk on phone.
                              Neither we can hear nor the person called can hear us.
                              Since Sat ( 30.05.09) there is no connectivity of the B B service
                              Kindly help
                              Tapasi Mehra
                              Hi Tapasi...
                              I completely agree with your complaint and also i am facing same problem here at my house.
                              I tried talking calling with other than BSNL phone(ORPAT etc.) there were no disturbance so may be some telephone instruments do not have noice tolerance. There will be no use of complaint to BSNL they wont listen or work on it. I suggest u to try different telephone instruments belong to different brands.

                              Inform me which is best in tolerating noice...
                              I use ORPAT but still it has little noice but better than BSNL's.

                              BHAVIK PATEL
                              [protected]
                              i m not getting download speed they are providing me as 799b/s speed for download and they mentioned the 39kbps... wen i called customer care service they are not solving my problem . this is too bad service...

                              bsnl broadbank — Disturbance in talking

                              Sir,
                              I have installed BSNL broad band at home. There is no problem about connectivity or speed.

                              However, I am experienceing problem while talking on phone when Internet is connected.
                              I am almost unable to here the voice of the opposite party. Other party can here my voice clearly.

                              My telephone number is[protected]

                              I hope my complaint will be solved.

                              Thanking you

                              ( V.G. Puranik )
                              my bsnl broadband connection fails in every 3 to 4 min... and it takes to much tme to reconnect some time it show phone line is busy
                              i have taken plan of 750 in bsnl broadband .
                              but speed is so slow .
                              what should i do ?
                              please suggest me.


                              my no is[protected]
                              BSNL connection failure. IPTV staff creates problem with Internet settings & vice versa
                              Hi. I am Wesley Thomas from ICF Chennai, I have been using BSNL broadband for the past one yr. BSNL seems to be very careless in taking care of their customers. The toll free helpline adds misery. Many a times the calls on this toll free call centers are unattended. I have recommended many of my friends to install BSNL broadband and they did it in belief in me. But now a days I am fed up by the poor connectivity. Some of my friend's connections do not get registered with the ISP immediately. They can switch on the computer and go for a shopping and come back so that they can work. While there is a huge competition in the market the BSNL is very cool in loosing its customers. Wire free USB broadband is gaining popularity because of BSNL's negligence. If the connectivity problems of the BSNL broadband users are not set right at the earliest I am sure that BSNL will see a great downfall. I will be the first person to prevent my friends falling a prey to this poor ISP. Sorry BSNL u are on the edge to set right yourself. Even though I am a Govt employee, I am unable to tolerate the attitude of BSNL. The government has given priority and provided adequate infrastructure to BSNL but of no use. Dear friends if necessary we will approach the Ministry of Communications and find a fair solution. Thanks. My mobile number is [protected].
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                                C
                                Chandra Sekhar
                                Sep 2, 2008
                                Resolved
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                                Resolved

                                I had given the application for the shifting of my telephone numbered[protected]. Even though more than 2 months have been elapsed no action was taken and no status was not comminicated.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                My BSNL landline Shift application reference number is 81404245. I had given the application for the shifting of my telephone numbered[protected] in the second week beginning September 2008. While submitting the application, I was told that within one week phone will be shifted. Twice I went to the Mugalivakkan Exchange, also met the JE on duty on 10.10.2008. He promised me that with in two or three days connection will be given. Today 21.10.2008 I spoke with another person in the exchange, he promised in one week they will make connection. There is no written communication from BSNL exchange.

                                BSNL — Shifting of land line phone

                                I had given an application on 11 Nov 10, for shifting of my residence land line phone to a new location where i have shifted. As per the claims they are supposed to shift the phone in 3-4 working days, however i have not heard from them so far.This has created a lot of problem since my whole interaction with my clients is on that number.

                                tele no [protected]

                                vk chopra

                                Land LIne Telephone BSNL — Telephone Not Shifted

                                Dear All

                                I have applied for local shift of my Tel No 23890523 on 7th May 2011 under Peenya Telephone Exchange. Till date The telephone is not shifted. When I enquired with Customer Service Centre Peenya they told they dont have the update and they cant provide the details. No person from BSNL Called and updated the status. I am trying to contact the DGM and PGM and they never came on telephone. Their Personal Assistants never connects the phone. They will give the standard answer they are gone for the meeting. When I asked why BSNL will not call and update the status they told BSNL will not call the customer and update. If we need we have to call and findout. Till now I have made more than 200 calls to their offices but no use. I have sent 4 to 5 mails to their mail id's but till date I have not received any acknowledgement. I think the mail id of officers is for name sake only and they will never bother to check. I also put 2 greivences on the their website and still no reply. This is also just an eyewash only.

                                The most funny thing is the Bill of May. BSNL has charged the complete rental and the bill amount is 601/-. when enquired they told you can pay the bill and it will be adjusted. I am wondering how the BSNL offiicials can ask for pay the bill without hesitation even though the connection is not provided. I have faxed the details to the concerned officials for amendment of the bill. BSNL yet to amend the bill.

                                With so much faults from their side they advertise their's is ISO certified company. I am really wondering how they got the ISO when their process itself not meeting the ISO standards.

                                They mention in their website their aspiration as "Create a customer focused organisation with excellence in sales, marketting and customer care"

                                But actually they are not doing even 1% of their aspiration

                                Regards

                                Suraj
                                My BSNL land line Shift application refrence number is 61341985. I had given the application on 13th july 2011 for the shifting my telephone number[protected]. I have contacted the JE of choolaimedu exchange and I came to know that it will take one or two weeks time for shifting because they have to provide the cable for shifting the cable. I request you kindly look in to the matter and arrange to shift my connection as early as possible.

                                BSNL Landline — shifting of landline telephone

                                i am a consumer of bsnl land line my previous no was 2546603 i shifted my residence from prem nagar to 23 green park and applied for shifting of the said telephone the line men came to my new place of residence and put dropwire but did not install the telephone. do needful in this matter.
                                dr. aruna gurha
                                I have submitted my BSNL landline shifting application in Nov.2012 at Kalatalao BSNL office.
                                My no.[protected] but till date no action taken.
                                There is no any communication from BSNL.
                                Just want to know if this website really help. Please reply.
                                Sir
                                i want to my bsnl landline shift my new addres
                                old addres F2 jayaresidency J J NAGAR
                                ALWAL BEHIND RELLIANCE SUPERMARKET SECUNDERABAD 500010

                                NEW ADDERS FLAT NO106 RELLIANCE FRESH { SIDE BUILDING } J J NAGAR ALWAL
                                SECUNDERABAD 500010 CONTACT NO RAVIKIRAN [protected]
                                Its more than 2 months I have given shifting request for my BSNL landline[protected] with broadband from Ulsoor to Hoodi circle, Whitefield. But even after repeated follow ups shifting has not been done.After a painful waiting I am extremely disappointed with the service of BSNL and decided to surrender this BSNL connection and go for some private network.
                                I had given the application for the shifting of my telephone numbered
                                [protected]. Even though more than10 days have been elapsed no action
                                was taken and no status was not comminicated.
                                I had given the application for the shifting of my telephone numbered
                                [protected]. Even though more than10 days have been elapsed no action
                                was taken and no status was not comminicated.
                                My number is [protected]. I have applied for a land line Shifting on 29.1.15 at the RTNAGAR telephone exchange. Kindly contact me asap as I don't want to be harsh on the Internet. BSNL please explain to me this delay.
                                My number is [protected]. I have applied for a land line Shifting on 29.1.15 at the RTNAGAR telephone exchange. Kindly contact me asap as I don't want to be harsh on the Internet. BSNL please explain to me this delay.
                                I had given the application for the shifting of my telephone numbered
                                [protected] oct-2013 anakapalli exchange to madhurawada exchange visakhapatnam dt shifting has not be done two years above[protected]
                                Kindly contact me my mobile no [protected]
                                Please take necessary action as early as possible
                                From
                                m.narasimha murthy raju
                                I had given an application on 15 feb 2016, for shifting of my residence land line phonewith broadband to a new location where i have shifted. As per the claims they are supposed to shift the phone in 3-4 working days, however i have not heard from them so far.This has created a lot of problem since my whole interaction with my parents is on that number.

                                tele no[protected]
                                bad behavior bsnl staff
                                shifted for complint 2331237 not attend
                                Dear Sir,

                                We have requested to shift the tel.line (Latha Mohan 238186) one month back from Christoper Nagar Parvathipuram Nagercoil to Amsi Thengapattanam Painkulam exchange stil we did not get the connection we are long time customer we are using internet and we are paying more than 2000/rupes per month please do the necessary action and fix the line at the earliest.
                                Thank you,
                                T.Mohan Kumar
                                Male'
                                Rep.of Maldives
                                [protected]
                                From,
                                A.AMIRTHANATHAN
                                Rtd. Assistant Executive Engineer
                                39/2 Saro, 4th Cross, Timber Depo Road
                                Nesamony Nagar
                                Nagercoil – 629001, Phone:[protected]
                                Cell- [protected]
                                To
                                The General Manager,
                                BSNL – Court Road,
                                Nagercoil -629001

                                Dear Sir,
                                Sub:- A.AMIRTHANATHAN - Retd. Assistant Executive Engineer –
                                shifting of Land line phone 04652 – 220952 with Broad Band
                                Net connection from Ranithottam to Thammathukonam –
                                requested regarding :-

                                I would like to inform that my family was shifted from 39/2, SARO, 4th Cross, Timber Depo Road, Nesanony Ngar, Nagercoil to Door No 4 – 168 – 4, Diamond Street, Gurukulam salai, Thammathukonam . and now residing at Thammathukonam. I have installed Land line Phone No. 220952about 25 years back and installed BSNL Broad Band connection for about 5 years back. Hence I request that my telephone with broad Band connection should be installed in my new house at Door No 4 – 168 – 4, Diamond Street, Gurukulam salai, Thammathukonam at the earliest.
                                Thanking you
                                Nagercoil yours faithfully
                                15 – 2 2018

                                ( A.AMIRTHANATHAN
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                                  D
                                  d.renoop
                                  from Hyderabad, Telangana
                                  Sep 2, 2008
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                                  Respected Sir,
                                  Iam using broadband Internet from Bsnl but there is a problem arising browsing & Account Usage is not displaying.When the website is typed it is not opening. My
                                  Tel No:[protected]
                                  Dear sir,

                                  I have a bsnl telephone connection with internet connection. I am facing following problems in the net.
                                  Net is very slow
                                  Over billing
                                  Not able to get the details about the usage.
                                  Like to to change for a better plan.
                                  Request you to recommend/suggest a better plan
                                  Does plan 199 suit me.
                                  Request you to kindly look into my request and do the needful.
                                  My telephone number is[protected]

                                  With regards,
                                  S.Parthasarathi
                                  Respected Sir,
                                  Iam using broadband Internet from Bsnl but there is a problem arising browsing & Account Usage is not displaying.When the website is typed it is not opening. My Tel No:[protected]
                                  Respected Sir,
                                  Iam using broadband Internet from Bsnl but there is a problem arising browsing & Account Usage is not displaying.When the website is typed it is not opening. My Tel No: [protected]
                                  I have a bsnl telephone connection with internet connection
                                  Not able to get the details about the usage.
                                  Like to to change for a better plan.
                                  Request you to recommend/suggest a better plan
                                  Does plan 199 suit me.
                                  Request you to kindly look into my request and do the needful.
                                  My telephone number is[protected]
                                  I have a bsnl telephone connection with internet connection
                                  Not able to get the details about the usage.
                                  Like to to change for a better plan.
                                  Request you to recommend/suggest a better plan
                                  Does plan 199 suit me.
                                  Request you to kindly look into my request and do the needful.
                                  My telephone number is[protected]
                                  With Regards
                                  Mahesh Kumar
                                  Respected Sir,
                                  Iam using broadband Internet from Bsnl but there is a problem arising browsing & Account Usage is not displaying.When the website is typed it is not opening.Download speed is also very slow. My
                                  Tel No:[protected]
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                                    O
                                    Om Shankar Jha
                                    from Delhi, Delhi
                                    Sep 2, 2008
                                    Resolved
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                                    Resolved

                                    Dear Sir,

                                    Non Reciept of Security Money Even After One Year of depositing POST PAID SIM Card No.- [protected]

                                    Consequent upon my transfer from Dhubri I deposited my Post Paid SIM Card under Cellone Post paid Plan 325 SIM Card no. [protected] to BSNL DHUBRI on 28 June 2007 at 12.15 Hrs and requested for release of Security Money. More than year has passed but Security Money has not been refunded till date. I have cleared all dues.

                                    Kindly remit my security deposit to my SBI CBS Account number [protected], SBI CGO Complex, Lodhi Road, New Delhi, PIN -110003.

                                    Yours Sincerely,

                                    Om Shankar Jha
                                    Deposited SIM CARD No.- [protected]
                                    Deposited to BSNL DHUBRI on 28 June 2007
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    i have submitted an application for change of plan from 725 to 325 for my postpaid mobile no [protected] six days back but have not got changed. can you check it and confirm the same.
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                                      S
                                      shaji george
                                      from Delhi, Delhi
                                      Sep 1, 2008
                                      Resolved
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                                      Resolved

                                      I have a dataone broadband connection. This morning I could not connect and got a message on my screen saying that I need to login again because I exceeded 1GB limit (being the first day of the cycle, there is no way it could be and anyway I have 2GB limit, but that is another compliant). I tried loging in using the login ID and PW that BSNL had given me and it was rejected. I checked BSNL website to see if there was some way of getting an answer. No luck. I had two telephone numbers to report complaints. One was ringing and no one was picking up, the other was engaged always. I tried at least 100 times. Finally I got fed up and went to the Cochin (Ernakulam) main BSNL office (45 min drive from my home). They gave me four other numbers and said that I should call and I will get connected to at least one of them. I immediately tried for 20 minutes all numbers from my mobile. One was disconnected. One there was no response. One was just ringing and no one was picking up and the last was perpetually busy. So I went back to the BSNL counter and told the lady what happened. She called a few people on the phone and apparently they didn't have a clue. She tried the busy number for 15 minutes and could not get through. She had to go for a training course and so she told me that the number would not be busy in the afternoon and that I should go home and try. So I went home and tried all the numbers again. No luck. I engaged someone to keep calling the busy number and the non-responsive number and he called for 2 hours and no luck. Tomorrow I drive again 45 minutes back to the BSNL main office and I am sure I will get no response

                                      BSNL Cochin is one of the worst service providers. Even their own people don't know how to access their people on the phone
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Dear, this problem is not unique to BSNL kochin only. This is a general problem all over india. I am in gurgaon, near delhi which comes under NCR (national capital region), and the same problem persist. They will literally drive you to the level of insanity.
                                      I have a dataone connection .since about 2 month i can not send mail from out look express .I have registered complaints several time . But no fault have been rectified .i have been told that fault is from bangalore .hence local mainenance engineers can not do any thing .of course bill comes very promptly
                                      and pay but we are not getting service when required as this problem is pending for the last two month.
                                      lathikaravi
                                      I have tried calling customer care since the last 5 days but nobody responds and when they do and I tell my problem, they say yes and that's all.

                                      We have paid an unpaid bill amount of 5375, such a big amount because I was out and I hadn't locked my modem with a web key or disconnected it. I paid the bill on 26.05.2009, bill number [protected], Pom Marketing Services, PONO2224478 but BSNL service is so poor that I have to say it's the worst connection one could have. They are very prompt at collecting an amount but at giving a connection they take their own time.

                                      I am still unable to use the internet or the landline as only incomming is available.
                                      I guess the only way one can get connection with BSNL is to pray to god and hope for the best!!!

                                      Very poor support. Airtel or Reliance are way better!
                                      Yeah, this is the first day of June; and bsnl says I have exceeded 1 gb limit!!!(in kolkata) and I know I downloaded not more than 100 mb.People working there in the customer care should be murdered.
                                      Yah I am also having the same problem. I am using dataone 500 home plan.
                                      I use schedulers and firewalls and I just killed windows updates still it is showing downloaded bandwith when i didn't to internet.
                                      How this possible I don't know.
                                      From whom they bought that counter software ...! those people and this bsnl should be killed.

                                      I think I don't have option, either i have to go for unlimited or I have to use another service provider.
                                      If there is any solution please let me know...
                                      bsnl internet service is the worst service in the whole universe .first you think that they are giving good speed and at low cost but whenn you use the internet there is always one or other problem and than starts rounds to bsnl "jhopda" again and again to get the problem sorted . the internet cant run for even 2 days without a problem.
                                      sir, from this coneection lot o[censored]n wantted advertaisemets are coming continuesly so please check yhis and send me the details about this problem as soon as you possible!
                                      i have an error of 720 inbrodband plane150 in village plz solve this problm urgently
                                      I am broadband data one subscriber of BSNL. My phone No. is [protected]. Despite my complaint, no action has been taken by BSNL to correct the connection. whenever, I try to connect, I receive the message error 678. I request the error be rectified immediately and service given uninterrupted.
                                      During Jan 2010 month, the internet usage come to the extent of 2.250GB where i have not used to that extent.I have checked the user records, the time mentioned is totally not corelating to my working time in internet.
                                      In Feb 2010 also, i find the same usage.As per record time, i ahve not used any internet, For example during 1&2 Mar2010, i have not used internet.But usage acoount telling 0.9GB is used.
                                      Please look into the matter.other wise i will totally disconnect the phone and surrender to you.

                                      With regards,
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                                        R
                                        rohit gupta
                                        from Kottayam, Kerala
                                        Sep 1, 2008
                                        Resolved
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                                        Resolved

                                        i was told by the bsnl dealer that i will get 3 months validity
                                        but i only get 1 month validity...

                                        and i also was not given 70 rs which everyone gets on recharging new sim
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        i am krishan singh my no. is[protected], i have not recharged my no. from last month, iam wanted to recharge yet . but my no. shows u r not pre - paid suscriber . plz solve my problem early . my secnod no.[protected] if any enquiry plz call.
                                        sir
                                        my no is[protected] is not activate pls check & activate


                                        thanks
                                        surinder
                                        Dear Sir,

                                        I am your customer for Pre-paid cellular service.

                                        I had sent an SMS to avail the benefit of talking on two BSNL subscribers at reduced rates - one a local mobile number and another a STD landline number. This mail was sent on 6th August 2008 to #53733. Acknowledgement SMS was received the same day.

                                        Even after lapse of two months and repeated requests, the facility has not been provided to me.

                                        Kindly look into the matter.

                                        I will appreciate an early reply.


                                        Thanking you,


                                        Yours truly,


                                        R Suresh Kr

                                        (Mo No [protected])
                                        Dear Sir,
                                        With due regards I beg to inform you that I received a very important phone call in my mobile No. [protected] from a very important person in the evening of 4th January 2009 between 7.00PM to 10.00 PM that day. Unfortunately I lost the number due to shortage of received call space at my mobile set.

                                        Now my request is would you be kind enough to give me a list of received calls that I received in my cell phone No. [protected] on that date ( 04.01.20090) between 7 to 10.00 PM.

                                        I will be highly obliged if you could do the same for me.

                                        I expect your kind consideration

                                        With regards

                                        Dr Santanu Mandal
                                        Chief Medical Officer
                                        Indian Statistical Institute, Kolkata
                                        205, B T Road, Kolkata-108
                                        Phone: [protected]
                                        Email: [protected]@gmail.com
                                        send mo bill [protected]
                                        How to activate DND (Do Not Distrub) service on BSNL mobile connection.?
                                        there is no option found on their website..
                                        Dear Sir/Madam,
                                        I am using cellone Pre-Pared, SIM No.[protected]-6088 & Mob No.[protected]
                                        Pls. tell me PUK for detais mention here my Name Delip. K. Mudrale. or tel me process
                                        from ware I can get PUK No.

                                        Thanks,
                                        Dear Sir,

                                        I have a BSNL Sim. My number is [protected] my circle is Gwalior M.P.

                                        I want to avail the benefit of talking on two BSNL subscribers at reduced rates - one a local mobile number and another a STD landline number.

                                        Please advice me how to do the same.

                                        Please treat it as seriously.

                                        With regards

                                        Sandeep Srivastava
                                        i have tired to my news subscribtion so plz dis connect my news .
                                        i have not bear ur balanace
                                        i am residing at chennai saidapet near to aranganathan subway.I am getting very poor signal for my mobile phone.It is very difficult for me.Because of this poor network everytime if i get a call or if i want to call i have to come out of my appartment to call or to receive.I think it is a tower problems.so can you please look into this and solve my issue.i have cell one chennai circle.[protected].my number.so please solve this issue as soon as possible.
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