Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Bsnl Broadband Connection — broadband connection disturbance

on land line no. [protected] we have broad band connection on date 17/10/2007 when broad connection was not coming complaint lodged on[protected] and also sms was sent to D E on mobile no. [protected] but when it was not attended then I called D E on mob. [protected] on this D E bacme furiou s and impatience He used un social words and misbehaved and warned not to cmplaint again.pl. see why such persons on public dealing place

When I give the compalint to [protected] one Mr. Ramachandran, he is not able to solve the problem and he is directing me to send the Modem to the Exchange. I know that the service of BSNL is FREE but My BSNL connection is very new . In this case I want to disconnecet My line immediatly and take action against the Malyinkeezhu Exchange in Kerala within no time please. My Cell No. [protected] (Ramesan Thampi.P.S).
I have given the Compalint befor one week. Not getting Connected. The Service is very very BAD Sir

Please do the needful urgently.

Ramesan Thampi P S

My bsnl broadband connection is failure due to link to bsnl is failed since two days.sometimes I get connection and frequently getting failed due to lack of link to bsnl. kindly solve my problem and do needful.

i had taken a plan of 750 unlimited plan but i am not satisfied of the speed of the plan...

some times link also disconnect...


plz subbmit my request..

My bsnl broadband connection is failure due to link to bsnl is failed since two weeks.sometimes I get connection and frequently getting failed due to lack of link to bsnl. kindly solve my problem and do needful.

My bsnl broadband connection is failure due to link to bsnl is failed since two days.sometimes I get connection and frequently getting failed due to lack of link to bsnl. kindly solve my problem and do needful.

i had taken a plan of 750 unlimited plan but i am not satisfied of the speed of the plan...

some times link also disconnect

please help me

my cellphone no- [protected]

BSNL Broadband — Disturbance & poor conectivity

My Telephone No is 24989935 & I have Broaband Service with this phone
Since last one week we are facing two problems
1. The connectivity is very poor
2, When the B B servcie is on there is huge disturbance in the telephone line & we cant talk on phone.
Neither we can hear nor the person called can hear us.
Since Sat ( 30.05.09) there is no connectivity of the B B service
Kindly help
Tapasi Mehra

Hi Tapasi...
I completely agree with your complaint and also i am facing same problem here at my house.
I tried talking calling with other than BSNL phone(ORPAT etc.) there were no disturbance so may be some telephone instruments do not have noice tolerance. There will be no use of complaint to BSNL they wont listen or work on it. I suggest u to try different telephone instruments belong to different brands.

Inform me which is best in tolerating noice...
I use ORPAT but still it has little noice but better than BSNL's.

BHAVIK PATEL
[protected]

i m not getting download speed they are providing me as 799b/s speed for download and they mentioned the 39kbps... wen i called customer care service they are not solving my problem . this is too bad service...

bsnl broadbank — Disturbance in talking

Sir,
I have installed BSNL broad band at home. There is no problem about connectivity or speed.

However, I am experienceing problem while talking on phone when Internet is connected.
I am almost unable to here the voice of the opposite party. Other party can here my voice clearly.

My telephone number is[protected]

I hope my complaint will be solved.

Thanking you

( V.G. Puranik )

my bsnl broadband connection fails in every 3 to 4 min... and it takes to much tme to reconnect some time it show phone line is busy

i have taken plan of 750 in bsnl broadband .
but speed is so slow .
what should i do ?
please suggest me.


my no is[protected]

BSNL connection failure. IPTV staff creates problem with Internet settings & vice versa

Hi. I am Wesley Thomas from ICF Chennai, I have been using BSNL broadband for the past one yr. BSNL seems to be very careless in taking care of their customers. The toll free helpline adds misery. Many a times the calls on this toll free call centers are unattended. I have recommended many of my friends to install BSNL broadband and they did it in belief in me. But now a days I am fed up by the poor connectivity. Some of my friend's connections do not get registered with the ISP immediately. They can switch on the computer and go for a shopping and come back so that they can work. While there is a huge competition in the market the BSNL is very cool in loosing its customers. Wire free USB broadband is gaining popularity because of BSNL's negligence. If the connectivity problems of the BSNL broadband users are not set right at the earliest I am sure that BSNL will see a great downfall. I will be the first person to prevent my friends falling a prey to this poor ISP. Sorry BSNL u are on the edge to set right yourself. Even though I am a Govt employee, I am unable to tolerate the attitude of BSNL. The government has given priority and provided adequate infrastructure to BSNL but of no use. Dear friends if necessary we will approach the Ministry of Communications and find a fair solution. Thanks. My mobile number is [protected].

My BSNL landline Shift application reference number is 81404245. I had given the application for the shifting of my telephone numbered[protected] in the second week beginning September 2008. While submitting the application, I was told that within one week phone will be shifted. Twice I went to the Mugalivakkan Exchange, also met the JE on duty on 10.10.2008. He promised me that with in two or three days connection will be given. Today 21.10.2008 I spoke with another person in the exchange, he promised in one week they will make connection. There is no written communication from BSNL exchange.

BSNL — Shifting of land line phone

I had given an application on 11 Nov 10, for shifting of my residence land line phone to a new location where i have shifted. As per the claims they are supposed to shift the phone in 3-4 working days, however i have not heard from them so far.This has created a lot of problem since my whole interaction with my clients is on that number.

tele no [protected]

vk chopra

Land LIne Telephone BSNL — Telephone Not Shifted

Dear All

I have applied for local shift of my Tel No 23890523 on 7th May 2011 under Peenya Telephone Exchange. Till date The telephone is not shifted. When I enquired with Customer Service Centre Peenya they told they dont have the update and they cant provide the details. No person from BSNL Called and updated the status. I am trying to contact the DGM and PGM and they never came on telephone. Their Personal Assistants never connects the phone. They will give the standard answer they are gone for the meeting. When I asked why BSNL will not call and update the status they told BSNL will not call the customer and update. If we need we have to call and findout. Till now I have made more than 200 calls to their offices but no use. I have sent 4 to 5 mails to their mail id's but till date I have not received any acknowledgement. I think the mail id of officers is for name sake only and they will never bother to check. I also put 2 greivences on the their website and still no reply. This is also just an eyewash only.

The most funny thing is the Bill of May. BSNL has charged the complete rental and the bill amount is 601/-. when enquired they told you can pay the bill and it will be adjusted. I am wondering how the BSNL offiicials can ask for pay the bill without hesitation even though the connection is not provided. I have faxed the details to the concerned officials for amendment of the bill. BSNL yet to amend the bill.

With so much faults from their side they advertise their's is ISO certified company. I am really wondering how they got the ISO when their process itself not meeting the ISO standards.

They mention in their website their aspiration as "Create a customer focused organisation with excellence in sales, marketting and customer care"

But actually they are not doing even 1% of their aspiration

Regards

Suraj

My BSNL land line Shift application refrence number is 61341985. I had given the application on 13th july 2011 for the shifting my telephone number[protected]. I have contacted the JE of choolaimedu exchange and I came to know that it will take one or two weeks time for shifting because they have to provide the cable for shifting the cable. I request you kindly look in to the matter and arrange to shift my connection as early as possible.

BSNL Landline — shifting of landline telephone

i am a consumer of bsnl land line my previous no was 2546603 i shifted my residence from prem nagar to 23 green park and applied for shifting of the said telephone the line men came to my new place of residence and put dropwire but did not install the telephone. do needful in this matter.
dr. aruna gurha

I have submitted my BSNL landline shifting application in Nov.2012 at Kalatalao BSNL office.
My no.[protected] but till date no action taken.
There is no any communication from BSNL.

Just want to know if this website really help. Please reply.

Sir
i want to my bsnl landline shift my new addres
old addres F2 jayaresidency J J NAGAR
ALWAL BEHIND RELLIANCE SUPERMARKET SECUNDERABAD 500010

NEW ADDERS FLAT NO106 RELLIANCE FRESH { SIDE BUILDING } J J NAGAR ALWAL
SECUNDERABAD 500010 CONTACT NO RAVIKIRAN [protected]

Its more than 2 months I have given shifting request for my BSNL landline[protected] with broadband from Ulsoor to Hoodi circle, Whitefield. But even after repeated follow ups shifting has not been done.After a painful waiting I am extremely disappointed with the service of BSNL and decided to surrender this BSNL connection and go for some private network.

I had given the application for the shifting of my telephone numbered
[protected]. Even though more than10 days have been elapsed no action
was taken and no status was not comminicated.

I had given the application for the shifting of my telephone numbered
[protected]. Even though more than10 days have been elapsed no action
was taken and no status was not comminicated.

My number is [protected]. I have applied for a land line Shifting on 29.1.15 at the RTNAGAR telephone exchange. Kindly contact me asap as I don't want to be harsh on the Internet. BSNL please explain to me this delay.

My number is [protected]. I have applied for a land line Shifting on 29.1.15 at the RTNAGAR telephone exchange. Kindly contact me asap as I don't want to be harsh on the Internet. BSNL please explain to me this delay.

I had given the application for the shifting of my telephone numbered
[protected] oct-2013 anakapalli exchange to madhurawada exchange visakhapatnam dt shifting has not be done two years above[protected]
Kindly contact me my mobile no [protected]
Please take necessary action as early as possible
From
m.narasimha murthy raju

I had given an application on 15 feb 2016, for shifting of my residence land line phonewith broadband to a new location where i have shifted. As per the claims they are supposed to shift the phone in 3-4 working days, however i have not heard from them so far.This has created a lot of problem since my whole interaction with my parents is on that number.

tele no[protected]

bad behavior bsnl staff

shifted for complint 2331237 not attend

Dear Sir,

We have requested to shift the tel.line (Latha Mohan 238186) one month back from Christoper Nagar Parvathipuram Nagercoil to Amsi Thengapattanam Painkulam exchange stil we did not get the connection we are long time customer we are using internet and we are paying more than 2000/rupes per month please do the necessary action and fix the line at the earliest.
Thank you,
T.Mohan Kumar
Male'
Rep.of Maldives
[protected]

From,
A.AMIRTHANATHAN
Rtd. Assistant Executive Engineer
39/2 Saro, 4th Cross, Timber Depo Road
Nesamony Nagar
Nagercoil – 629001, Phone:[protected]
Cell- [protected]
To
The General Manager,
BSNL – Court Road,
Nagercoil -629001

Dear Sir,
Sub:- A.AMIRTHANATHAN - Retd. Assistant Executive Engineer –
shifting of Land line phone 04652 – 220952 with Broad Band
Net connection from Ranithottam to Thammathukonam –
requested regarding :-

I would like to inform that my family was shifted from 39/2, SARO, 4th Cross, Timber Depo Road, Nesanony Ngar, Nagercoil to Door No 4 – 168 – 4, Diamond Street, Gurukulam salai, Thammathukonam . and now residing at Thammathukonam. I have installed Land line Phone No. 220952about 25 years back and installed BSNL Broad Band connection for about 5 years back. Hence I request that my telephone with broad Band connection should be installed in my new house at Door No 4 – 168 – 4, Diamond Street, Gurukulam salai, Thammathukonam at the earliest.
Thanking you
Nagercoil yours faithfully
15 – 2 2018

( A.AMIRTHANATHAN

Dear sir,

I have a bsnl telephone connection with internet connection. I am facing following problems in the net.
Net is very slow
Over billing
Not able to get the details about the usage.
Like to to change for a better plan.
Request you to recommend/suggest a better plan
Does plan 199 suit me.
Request you to kindly look into my request and do the needful.
My telephone number is[protected]

With regards,
S.Parthasarathi

Respected Sir,
Iam using broadband Internet from Bsnl but there is a problem arising browsing & Account Usage is not displaying.When the website is typed it is not opening. My Tel No:[protected]

Respected Sir,
Iam using broadband Internet from Bsnl but there is a problem arising browsing & Account Usage is not displaying.When the website is typed it is not opening. My Tel No: [protected]

I have a bsnl telephone connection with internet connection
Not able to get the details about the usage.
Like to to change for a better plan.
Request you to recommend/suggest a better plan
Does plan 199 suit me.
Request you to kindly look into my request and do the needful.
My telephone number is[protected]

I have a bsnl telephone connection with internet connection
Not able to get the details about the usage.
Like to to change for a better plan.
Request you to recommend/suggest a better plan
Does plan 199 suit me.
Request you to kindly look into my request and do the needful.
My telephone number is[protected]
With Regards
Mahesh Kumar

Respected Sir,
Iam using broadband Internet from Bsnl but there is a problem arising browsing & Account Usage is not displaying.When the website is typed it is not opening.Download speed is also very slow. My
Tel No:[protected]

i have submitted an application for change of plan from 725 to 325 for my postpaid mobile no [protected] six days back but have not got changed. can you check it and confirm the same.

Dear, this problem is not unique to BSNL kochin only. This is a general problem all over india. I am in gurgaon, near delhi which comes under NCR (national capital region), and the same problem persist. They will literally drive you to the level of insanity.

I have a dataone connection .since about 2 month i can not send mail from out look express .I have registered complaints several time . But no fault have been rectified .i have been told that fault is from bangalore .hence local mainenance engineers can not do any thing .of course bill comes very promptly
and pay but we are not getting service when required as this problem is pending for the last two month.
lathikaravi

I have tried calling customer care since the last 5 days but nobody responds and when they do and I tell my problem, they say yes and that's all.

We have paid an unpaid bill amount of 5375, such a big amount because I was out and I hadn't locked my modem with a web key or disconnected it. I paid the bill on 26.05.2009, bill number [protected], Pom Marketing Services, PONO2224478 but BSNL service is so poor that I have to say it's the worst connection one could have. They are very prompt at collecting an amount but at giving a connection they take their own time.

I am still unable to use the internet or the landline as only incomming is available.
I guess the only way one can get connection with BSNL is to pray to god and hope for the best!!!

Very poor support. Airtel or Reliance are way better!

Yeah, this is the first day of June; and bsnl says I have exceeded 1 gb limit!!!(in kolkata) and I know I downloaded not more than 100 mb.People working there in the customer care should be murdered.

Yah I am also having the same problem. I am using dataone 500 home plan.
I use schedulers and firewalls and I just killed windows updates still it is showing downloaded bandwith when i didn't to internet.
How this possible I don't know.
From whom they bought that counter software ...! those people and this bsnl should be killed.

I think I don't have option, either i have to go for unlimited or I have to use another service provider.
If there is any solution please let me know...

bsnl internet service is the worst service in the whole universe .first you think that they are giving good speed and at low cost but whenn you use the internet there is always one or other problem and than starts rounds to bsnl "jhopda" again and again to get the problem sorted . the internet cant run for even 2 days without a problem.

sir, from this coneection lot o[censored]n wantted advertaisemets are coming continuesly so please check yhis and send me the details about this problem as soon as you possible!

i have an error of 720 inbrodband plane150 in village plz solve this problm urgently

I am broadband data one subscriber of BSNL. My phone No. is [protected]. Despite my complaint, no action has been taken by BSNL to correct the connection. whenever, I try to connect, I receive the message error 678. I request the error be rectified immediately and service given uninterrupted.

During Jan 2010 month, the internet usage come to the extent of 2.250GB where i have not used to that extent.I have checked the user records, the time mentioned is totally not corelating to my working time in internet.
In Feb 2010 also, i find the same usage.As per record time, i ahve not used any internet, For example during 1&2 Mar2010, i have not used internet.But usage acoount telling 0.9GB is used.
Please look into the matter.other wise i will totally disconnect the phone and surrender to you.

With regards,

i am krishan singh my no. is[protected], i have not recharged my no. from last month, iam wanted to recharge yet . but my no. shows u r not pre - paid suscriber . plz solve my problem early . my secnod no.[protected] if any enquiry plz call.

sir
my no is[protected] is not activate pls check & activate


thanks
surinder

Dear Sir,

I am your customer for Pre-paid cellular service.

I had sent an SMS to avail the benefit of talking on two BSNL subscribers at reduced rates - one a local mobile number and another a STD landline number. This mail was sent on 6th August 2008 to #53733. Acknowledgement SMS was received the same day.

Even after lapse of two months and repeated requests, the facility has not been provided to me.

Kindly look into the matter.

I will appreciate an early reply.


Thanking you,


Yours truly,


R Suresh Kr

(Mo No [protected])

Dear Sir,
With due regards I beg to inform you that I received a very important phone call in my mobile No. [protected] from a very important person in the evening of 4th January 2009 between 7.00PM to 10.00 PM that day. Unfortunately I lost the number due to shortage of received call space at my mobile set.

Now my request is would you be kind enough to give me a list of received calls that I received in my cell phone No. [protected] on that date ( 04.01.20090) between 7 to 10.00 PM.

I will be highly obliged if you could do the same for me.

I expect your kind consideration

With regards

Dr Santanu Mandal
Chief Medical Officer
Indian Statistical Institute, Kolkata
205, B T Road, Kolkata-108
Phone: [protected]
Email: [protected]@gmail.com

send mo bill [protected]

How to activate DND (Do Not Distrub) service on BSNL mobile connection.?
there is no option found on their website..

Dear Sir/Madam,
I am using cellone Pre-Pared, SIM No.[protected]-6088 & Mob No.[protected]
Pls. tell me PUK for detais mention here my Name Delip. K. Mudrale. or tel me process
from ware I can get PUK No.

Thanks,

Dear Sir,

I have a BSNL Sim. My number is [protected] my circle is Gwalior M.P.

I want to avail the benefit of talking on two BSNL subscribers at reduced rates - one a local mobile number and another a STD landline number.

Please advice me how to do the same.

Please treat it as seriously.

With regards

Sandeep Srivastava

i have tired to my news subscribtion so plz dis connect my news .
i have not bear ur balanace

i am residing at chennai saidapet near to aranganathan subway.I am getting very poor signal for my mobile phone.It is very difficult for me.Because of this poor network everytime if i get a call or if i want to call i have to come out of my appartment to call or to receive.I think it is a tower problems.so can you please look into this and solve my issue.i have cell one chennai circle.[protected].my number.so please solve this issue as soon as possible.

poor feedback against complaint for shifting of telephone no.2447249 from the existing address to the new address in the same locality. A complaint was given in public grievience cell and the docket no. is KRL/CO/2009/6936 .

I have applied for conversion of my scheme from post paid to pre paid.My post pai sevice under plan- has been disconnected from 23.11.2009 at 4 pm. till date i.e 30.11.2009 it has not been activated for prepaid service.I am in great problem.please helpme.My mobil no is [protected] and SIM ID is[protected]-5684, My phone no is[protected].
Shankar Dutt

I have applied for conversion of my scheme from post paid to pre paid.My post paid sevice under plan-325 has been disconnected from 23.11.2009 at 4 pm. till date i.e 30.11.2009 it has not been activated for prepaid service.I am in great problem.please help me.My mobil no is [protected] and SIM ID is[protected]-5684, My phone no (contact) is[protected].Please inmate me about short commings if any.
Shankar Dutt

dataone — slow download rate

i am using a 500rs plan for the last oneyear.till march there was no problem with the speed.but since that the downloading speed has been reduced to 22kbps(max) during the free hours. as soon as the free hours are over there is no problem . my phone no is [protected]
plzz look into the matter

BSNL Broadband — very slow downloading speed

Hi, i am using a BSNL broadband home 750 unlimited plan which offers a 256 kbps connection but when it downloads data from the web it only recceives around 25-30 kbps.

my name is Bipin bihari rout i am a bsnl broadband user .i am currently using home 750 unlimited plan whose downloading speed is up to 256 mbps .but my downloading speed is to slow it is only 2-10 kbps.i have checked our downloading speed from (www .dataone.in) website.it is showing ur downloading speed is
88 mbps.but i my speed is not even 88 mbps rather then 256 mbps.my phone no is 2343510.please solve my problem.

my name is Bipin bihari rout i am a bsnl broadband user .i am currently using home 750 unlimited plan whose downloading speed is up to 256 mbps .but my downloading speed is to slow it is only 2-10 kbps.i have checked our downloading speed from (www .dataone.in) website.it is showing ur downloading speed is
88 mbps.but i my speed is not even 88 mbps rather then 256 mbps.my phone no is 2343510.please solve my problem.

Hi, i am using a BSNL broadband home 500 combo plan which offers a 256 kbps connection but when it downloads data from the web it only recceives 5-6 kbps.

BSNL Broadband — very slow downloading speed

sir i am not geting sufficient downloading speed from last two days please restore my previous downloading speed

bsnlbroadband — my downloading speed is very low

my recommended bsnl broadband speed is 256 kb ps but my downloading speed is not exceeding 25kb ps

Dear look carefully on speed it is 25KB not 25kb. Hence 25 KB = 25 * 8 Kb = 200 Kbps, which is little bit less than recommended, which depends upon website from which you are downloading etc.
Visit http://indianbroadband.in, & post your problem for any type of your query regarding broadband.

Always ready for help
SLC

my internet speed is very slow my internet speed is up to 2mbps given by bsnl & my connection plan is 750 unlimited

BSNL Broadband — Speed and connection

We applied for a BSNL broadband on 1st May'09.The landline phone was installed on 3rd or fourth day after this.Since then we called them several times then only on the 13th of may they connected the broadband.After that, there is a regular problem with connection.Most of the time, it is unable to connect.

These telecom companies charge us an advance so that they dont fail to get the money for the services they have given, but what about us?
The bill has already come for this month and we have hardly made use of the services.We will have to pay for a service which we were unable to use because of the company.Why should we pay the bill for the days they took in installing our connection and for the days we were unable to connect?
Please help.

yes i also get unlimited 750 plan down load speed is only 20-25kb only in home 500c plan bsnl charge 80 paise per excess mb. but here they assure 256kb/second speed but available only 20-25kb how to right to receive the full amount rs 750+tax this is not a broad band this is a fraud band

BSNL Broadband — speed & connection

helloz,
my user name is:shyamalb_uc
i reside near purbachal south canal east, kolkata 700078.
from the last few dayz im not getting the speed which was promised to me...im using 100 mbps connection of rs 400/month...i used to get speed of 10 kbps...bt from the last few days my net is not working fine...i hv no virus/spyware/firewall/malware problem as ihv installed full version internet security & anti virus... im downloading a game from u torrent whose size is nearly 2 G.B...bt it takes 1 hr to download 1%.so as u can see the coz of my anxiety...i want an immediate solution for this problem...
with regards
shyamal

As i am using this broad band service from padubidri telephone exchange but some times there will be a no conections for a long time (1 month- 1week or 2 to 4 days)but nw some times i cant connect to internet and download speed is very low why it sow sir please give me information about it or go through above the complaint yes i also get unlimited 750 plan down load speed is only 20-25kb only in home 500c plan . but here they assure 256kb/second speed but available only 20-25kb how to right to receive the full amount rs 750+tax

Yes, its true.
First I used HOME 500 plan. The download rate is full (ie., around 256KBPS)
one week ago I changed to HOME 750 UNLIMTED plan.
They offered 256kbps to 2mbps.
but the download speed is 20kbps to 40kbps.
I registered complaint but they not responded.


BSNL is cheating by giving fake advertisements..

Last month I changed to UL 750 plan, as BSNL people told that it is higher speed than home 500 plan. BSNL is cheating the customers. UL 750 IS VERY VERY SLOW. LIKE A BULLOCKART.

My computer cannot connect to Internet at single click.

my computer cannot connect to the internet at single click

BSNL Broadband — not working and very slow

Dear Sir,

I have got new BSNL Internet connection for my phone[protected]. Frankly it is waste of of money and time. Always internet connection will not work. Customer service number complaints another problem.

Why BSNL cannot deliver what they are advertising speed and connectivity.

Hope some responsible officer will look into the issues and rectify the same.

Regds,
Ramesh

SIR, FROM LAST 4 DAYS MY DOWNLOAD SPEED HAS BEEN REDUCED TO 1bps IT IS VERY DIFFICULT EVEN TO OPEN THE HOME PAGE . I M USING UNLIMITED HOME PLAN AT MY RESIDENCE. LOCAL BSNL SERVICE CENTRE IS UNABLE TO UNDERSTAND MY PROBLEM. PLEASE DO THE NEEDFUL AND PROVIDE ME OPPORTUNITY TO THANK YOU.
YOURS SINCERELY . ZAHID AKHTAR ANSARI

BSNL — Broadband Speed and Connectivity problem

I have broadband Connection at my Office and I booked complains so many times but all officers in Rajkot saying that is fault from head offfice of bsnl and some times in week the broadband coneection not works and some times i have speed of 8 to 40 kbps and i have plan for 256kbps to 2 MB

I want to know how can solve this problem and If any body knows person which can solve this problem then please send me their contect detials.
my telephone no is[protected]

Sir,
i have a bsnl broadband connection Home Unlimited 750. Its bandwidth is 256kb/sec.
but i am unable get good bandwidth for downloading. It is too slow at 32kb/sec only. Please resove my problem sir. And increase my downloading speed.

Thanking you.

BSNL — VERY SLOW DOWNLOADING SPEED

Hello sir,
i have a bsnl broadband internet connection Home unlimited 750 with 256kb/sec bandwidth.
But my downloading speed only 30kb/sec. Its too slow for any of multimedia working process or downloaing anything, any of downloading take more time to completing.
so sir please, i need sufficient speed for downloading and my working.

BSNL — BROADBAND DOWNLOADING SPEED

Sir,I got my BSNL Broadband net on 23 june 2010 at that time downloading speed is 60kbps but now it is reduced to 15kbps.so please rectify my problem as much as possible.
Thank you sir

BSNL — very low download speed

i am ising BSNL Broadband since it has been launched in neyveli (approx 4years or above). all these years i am using unlimited plans. now also i'm in ul750 plan. till now i never experienced download speed of morethan 20 kb/sec. only yesterday when i visited my friend's houde i saw the download speed of about 250kb/sec. why i had been cheated like this? how can i get good download speed? how can i get compensation for this? my landline no is [protected].

I m also facing same problems Dear.

BSNL Broadband — connection & speed

sir,
I don't get proper speed of internet & DSL & ETHERNET lights blinking all the time. it is disconnected.
My phone no is[protected]. plz. look into the matter.

The actual download speed is not what you buy. It is downlinking speed, not downloading. convert your speed provided into kbps and then divide by 8, will give max download speed. i[censored] have 2 mbps connection, it is 2*1024=2048Kbps connection and will give 2048/8=256kbps download speed. i[censored] have 256kbps connection you will get max of 256/8=32kbps.

Dear Sir,

I need to deactivate mobile radio service from my mobile no [protected].

Kindly send me the procedure for deactivate the same.

With Regards,

J.Jose Paulson

Sir, I am talso a sufferer/victim of this socalled Mobile Radio Service. I have never asked for this service in my wildest dream. Last month on 29 th. I was deleting some unwanted messages. Suddenlny I got a "Congratulatory" messasge ofr MRS and Rs. 19/- was deducted from my mobile No. [protected]. At that time was in New Delhi and not in a position to recharge my mobile resulting in great difficulty outsation. This month againg BSNL has deducted 19/- without any hint adn when I tried to get it rectified on the No. 126333, nothing happebned and againg Rs. 10/- was deducted. Is it not simply fleecing by this Govt. sponsored service. How to get rid of this cheating by a renowned company? Please help and guide.

Hi Sir,
Pls deactivate the Mobile Radio Service ... My No is [protected].

Dear Sir,

I am user BSNL pre paid moblie . my mobile no is [protected] i started the BSNL Radio services but now i want to stop this facility, many times i tried through cutomer care but they were not stop this faclity.

Kindly stop this facility.

Dear Sir,

I need to deactivate mobile radio service from my mobile no [protected].

Kindly send me the procedure for deactivate the same.

With Regards,

mohit kumar salar.

dear sir, please unsubscribe mobile radio service on my no. [protected] immediately.

Dear Sir/Madam,

I am a user of BSNL pre paid moblie . My mobile no is [protected]. I started to listen BSNL Mob-Radio. Since last two months I have not been using the subject service but subscription charges are being charged from me.

Kindly stop this facility on my mobile immediately.

Thanks,

Dharam Pal

Dear Sir/Madam,

I am a user of BSNL pre paid moblie . My mobile no is [protected]. I started to listen BSNL Mob-Radio. Since last two months I have not been using the subject service but subscription charges are being charged from me.

Kindly stop this facility on my mobile immediately.

Thanks,

Dharam Pal

Dear Sir,

I need to deactivate mobile radio service from my mobile no [protected].

Kindly send me the procedure for deactivate the same.

With Regards,
Debjyoti Ray

I need to deactivate mobile radio service from my mobile no [protected]

Sir, I am also a sufferer/victim of this socalled Mobile Radio Service. I have never asked for this service . Suddenlny I got a "Congratulatory" messasge ofr MRS and Rs. 19/- was deducted from my mobile No. . This month againg BSNL has deducted 19/- without any hint adn when I tried to get it rectified on the No. 126333, nothing happebned and againg Rs. 19/- was deducted. Is it not simply fleecing by this Govt. sponsored service. How to get rid of this cheating by a renowned company? Please help and guide.
thanks

Sir, I am also a sufferer/victim of this socalled Mobile Radio Service. I have never asked for this service . Suddenlny I got a "Congratulatory" messasge ofr MRS and Rs. 19/- was deducted from my mobile No. . This month againg BSNL has deducted 19/- without any hint adn when I tried to get it rectified on the No. 126333, nothing happebned and againg Rs. 19/- was deducted. Is it not simply fleecing by this Govt. sponsored service. How to get rid of this cheating by a renowned company? Please help and guide.This is my mobile no : [protected] Please help me

Dear Sir,

My Father is user of BSNL Pre-Paid mobile. (Plz. Note that he is Blind Person) His mobile no is [protected]. As he is a blind person he is not able to start the BSNL Radio services but don’t know it started and Rs. 25/- was deducted on[protected]confirmation SMS of deduction of Rs 25/- was received at 19:31:34 sms sender no +12555025 Message center number [protected]). Well I have unsubscribed the service calling 1255533 which cost about Rs. 2/-. So plz help me out if I can get refund back. And I want to stop unwanted advertisement calls and SMS on my father’s Mobile Number.

Kindly do the needful

Regards

sir iam using bsni no [protected] please deactive mobile radio servic

bsnl mobile radio service — stopping of deduction of Rs.19

I received one message to subscribe BSNL mobile radio service.I never tried it, however it has been subcribed forcefully.Further message shows that it has successfully chrged Rs.19 to my bill.My mobile no is [protected] and post paid.I have tried best to call the 12630033.It always shows that no is busy/network busy.After few hours it gives message that it has successfully subscribed and charged Rs.19.00I do not understand this idiotic behaviour of BSNL post paid mobile service.I never wanted this service nor enjoyed for a moment.I request BSNL to stop immediately, otherwise I am to surrender the phone and go for another mobile service.Cheating should be stopped immediately.

Please tell me how to deactivate mobile radio on my pre paid connection.

Dear Sir,

I am user BSNL pre paid moblie . my mobile no is [protected] i started the BSNL Radio services but now i want to stop this facility, many times i tried through cutomer care but they were not stop this faclity.

Kindly stop this facility.

Dear Sir,

My Mobile no is [protected].
Kindly stop Mobile Radio Services.

Dear Sir,

My mobile No. is [protected] . Please de-activate my Mobile Radio subscription.

Dear Sir,

I need to deactivate mobile radio service from my mobile no [protected].

Kindly STOP THIS SERVICE

THANKING YOU.

I am user BSNL pre paid mobile. my mobile no is [protected] i started the BSNL Radio services but
now I want to stop this facility, many times i tried through customer care but they were not stop this
facility.

kindly stop this facility.

regards
CHINTAN

BSNL Mobile Radio Service
Dear Sir,

I am user BSNL Perpaid moblie. my mobile no is [protected] .i started the BSNL Radio services but now i want to stop this facility, many times i tried through cutomer care but they were not stop this faclity.

Kindly stop this facility.
Kindly stop this facility on my mobile immediately
Regards
SHIVAKUMAR

Dear Sir,

My Mobile no is [protected].
Kindly stop Mobile Radio Services

Dear Sir,

My Mobile no is [protected].
Kindly stop Mobile Radio Services

Dear Sir,

My Mobile no is [protected].
Kindly stop Mobile Radio Services

Many time I request that you stop the advertise Sms & call also.but nobody is going to liston me. Now what should i have to do? I should Agree -Natural-or as comanman ?

I am user BSNL pre paid mobile. my mobile no is 94143218 i started the BSNL music station but
now I want to stop this facility, many times i tried through customer care but they were not stop this
facility.

kindly stop this facility.

regards
VAC

Dear Sir,

I need to deactivate mobile radio service from my mobile no [protected]
Kindly STOP THIS SERVICE

THANKING YOU.

BSNL — bsnl radio services

I had registered complaints on customer care of bsnl for removing bsnl radio facility on my mobile because the methods they are suggesting to me for the unsubscription of bsnl facility is not working. The complaints details are :
1. H[protected] dated 01.08.2009
2. #[protected] dated 10.08.2009

Till date the facility is not removed from my connection no. [protected]. I am fed up of registering complaints again and againg and getting no responce from bsnl. This is also causing financial loss to me by deduction of fee for bsnl radio services. I request you to please help me in unsubscribing the same the earliest.
Thanks
Veeresh kalra

Kindly un-subscribe mobile radio service. My no is [protected]

Dear Sir,

My Father is user of BSNL Pre-Paid mobile, His mobile no is [protected] and i like to put in your kind notice that by mistake a music station service was activated long time ago and now every month Rs. 19/- is deducted from the available balance of his mobile & he also always receiving a confirmation SMS of deduction of Rs 19/- in each month.

i am requesting you to kindly stop this service on my father's mobile.

Kindly do the needful

Regards

i want to unsubscribe mobile radio service from my mobile no [protected]

Kindly STOP THIS SERVICE

THANKING YOU.
rajesh
jamshedpur

i want to unsubscribe mobile radio service from my mobile no [protected]

Kindly STOP THIS SERVICE

THANKING YOU.
rajesh
jamshedpur

Dear Sir,

My mobile No. is [protected] . Please de-activate my Mobile Radio subscription

BSNL Mobile Radio Service
Dear Sir,

I am user BSNL post paid moblie. my mobile no is 094460i9781, BSNL is providing me the mobile radio service for the last few months with out my request, please stop this service immediately, many times i tried through cutomer care but they are not taking any action.

Kindly stop this facility.

Regards

I HAVE A PROBLEM OF BEING ADDED A FEATURE CALLED 'GAMES ON DEMAND" THAT I HAVE NEVER ASKED FOR NOR GIVEN ANY WRITTEN PERMISSION FOR IT. I AM BILLED FOR THE SAME FOR SEVERAL MONTHS TILL DATE EVEN THOUGH I HAVE APPROACHED THE TELEPHONE DEPARTMENT OFFICE IN PANJIM, THE GENRAL MANAGER ETC, WITH AN APPLICATION CITING MY PROBLEM. I HAVE BEEN TOLD TO CAL THE TOLL FREE NUMBER TOO WHICH I HAVE DONE, BUT NOTHING HAS CHANGED. I WILL BE FORCED TO CANCEL THE PHONE CONNECTION ALONG WITH THE BROAD BAND CONNECTION BECAUSE OF THIS HARASSMENT. I WILL HAVE TO APPROACH CONSUMER FORUM FOR DAMAGES DONE AND CARELESSNESS. i ALSO WANT THE DEPARTMENT TO REFUND THE RS 200 X THE NUMBER OF MONTHS THAT I WAS CHARGED. AWAITING A SUITABLE REPLY ASAP.

Dear Sir
I am user BSNL pre paid mobile. my mobile no is [protected] i started the BSNL Radio services but
now I want to stop this facility, many times i tried through customer care but they were not stop this
facility.

kindly stop this facility.

regards
K.C Gupta

dear sir,
iam user of bsnl prepaid mobile service with no [protected].kindly deactivate this service asap.

dear sir,
kindly deactivate the mobile radio service from no [protected] asap.

BSNL ON MOBILE — STOPPING OF RADIO ON MOBILE SERVICES

bsnl radio service 126300
Dear Sir,

I am BSNL pre paid Mobile user of PUNJAB circle. My mobile no is[protected]. BSNL Radio services is stared by mistake in my mobile. I want to stop this facility immediately, many times(15) I tried through BSNL cutomer care but they were not stop this faclity and also give unsatisfactory answer and said BSNL is not responsible for this fasality, contact at 126300.when I contact at 126300 there is not option to stop this fasality and no provision to talk personaly at this number and only computor generated voices are heard.This number(126300) is not toll free.So very heay charches to be paid by me to BSNL.I have sent to SMS at 126300 and BSNL customer care service to stop this fasality.
Kindly stop this facility in my mobile.

WITH REGARDS
KULDIP RAJ
NANGAL CITY,DISTT ROPAR

I am user BSNL pre paid moblie . my mobile no is [protected] i started the BSNL Radio services but now i want to stop this facility..
Kindly stop this facility

sir,
plz deactive my mobile radio.my no is [protected]

Dear Sir,

I am BSNL pre paid mobile user.
I never started the mobile radio facility, suddenly i got a message saying Rs 5 will be deducted from my balance.
I got a message saying that to unsubscribe dial 1255530.
When i called that number it said no does not exists.
I went to the BSNL office but that too did not worked.People there don't know anything about this.They keep on sending to another person with trial and error basis.
Can anyone suggest me how to get rid off this BSNL Mobile Radio Service.

Dear sir,
Please deactive mobile radio service from my mobile. my mobile number is [protected]

stopping of deduction of Rs.19
I am ramesh, I received one message to subscribe BSNL mobile radio service.I never tried it, however it has been subcribed forcefully.Further message shows that it has successfully chrged Rs.19 to my bill.My mobile no is [protected] and post paid.I have tried best to call the 12630033.It always shows that no is busy/network busy.After few hours it gives message that it has successfully subscribed and charged Rs.19.00I do not understand this idiotic behaviour of BSNL post paid mobile service.I never wanted this service nor enjoyed for a moment.I request BSNL to stop immediately, otherwise I am to surrender the phone and go for another mobile service.Cheating should be stopped immediately.

BSNL — BSNL Radio

I had subscribe BSNL Radio to calling 126333.Now I want to unsubscribe this service.How I can unsubscribe this service?

Dear Sir,

I need to deactivate mobile radio service from my mobile no [protected].

Kindly STOP THIS SERVICE

THANKING YOU.

sir,
my number is [protected].
please cancel the onmobile radio subscription pack.
there is no use going to bsnl office.
and i had never asked for this service and i am the victim now;
i am losing 25 rs per month.
please cancel it please, please, please...

Dear Sir/Madam,

I am a user of BSNL pre paid moblie . My mobile no is [protected].i want to stop the mobile radio service in my mobile. Since last two months I have not been using the subject service but subscription charges are being charged from me.many times i tried through cutomer care but they were not stop this faclity.

Kindly stop this facility on my mobile immediately.

Thanks,

S. Kousalya

Sir, I am also a sufferer/victim of this so called Mobile Radio Service. I have never asked for this service. Suddenly I got a "Congratulatory" message for MRS and Rs. 30/- was deducted from my mobile No. This month again BSNL has deducted RS 30/- without any hint and when I tried to get it rectified on the No. 126333, nothing happened and again Rs. 30/- was deducted. Is it not simply fleecing by this Govt. sponsored service. How to get rid of this cheating by a renowned company? Please help and guide.

sir,
Please deactive mobile radio service from my mobile. my mobile number is [protected]

Dear Sir,

My mobile No. is [protected] . Please de-activate my Mobile Radio subscription.

hi,

My mobile no is [protected].This MRadio service got started automatically and I am trying to deactivate the same through various no's but of no use.
Appreciate if you can deactivate the same.

Regards,
Naveen

I need to deactivate mobile radio service from my mobile No [protected].

From past 6 months this service activated and we also complaint so many time but no responace given us.Per week Rs.7 will cut for this service.

Further dont activate the service, take axn quikly...

I had the same problem with the so-called "Mobile Monthly Radio Subscription Pack". This party could not be contacted, as they were sending push SMS messages without any return address, and also the phone number they provided for unsubscribing[protected] was never available. I quarrelled about this matter at the BSNL office here and managed to send a message from them to this service. They have finally sent me a message deactivating this service, only after I threatened to take legal action through the consumer court.

It seems this is an organised racket by BSNL employees; some kind of self-legalised pick-pocketing. No doubt they get commissions from all these services such as Mobile Radio, Handygo, etc. for getting them customers; so, some employees must be engaging in this racket just to collect those commissions. They are counting on the fact that the victims would be too busy to take the trouble to fight over "small" amounts like Rs 25 every month.

Unless they are stopped, they are going to find new ways to cheat the public if they realise that they can get away with it. And, the silence of the victimised public will only encourage them to engage in even more thievery.

Would it be possible to take a class legal action against BSNL and claim both a complete refund as well as compensation for the harassment and cheating? Is there somebody here with experience in taking such matters to the consumer court?

Sharan

its not a comment, just an enquiry...i have a manijod sim...i want to upgrade it by adding facilities of STD and ISD calls...please direct me with the steps that is required to be taken...

Looking forward to hear from your side

Regards
Anjali Kejriwal

Sir/ Madam,

There is no dial tone in my phone. Phone number is[protected] Please rectify the issue

I have bsnl broad band 2 mbps connection from 2 weeks it is very bad i tried to log complaing am not able to reach them because when evere i call to the toll free no they will not lift the call or they will disconnect the call.I was on hold for more than 30 min.

Dear Sir / Madam,


My telephone is not working (No incoming and no out going) from past two days. Please rectify the issue at the earliest.

Telephone Number:[protected]

Thanking You!!

Regards,
Raghunath

Dear sir/Madam

I applied for BSNL BFone/BB 500 Plan 1month back
They installed only Telephone and no Broadband connection
I urgently need Broadband connection
I am not getting any type of responce from BSNL office
so please solve my complaint at earliest
my phone no is:[protected]

Thank you

ShankarNarayan.k

Dear sir/madam

My telephone is not working for the past 5 days. Please rectify the issue at the earliest. My telephone no is 28563507

Thank you

R. Jeba Joseph

My I have bsnl broad band 2 mbps connection from 4 weeks it is very bad i tried to log complaing am not able to reach them because when evere i call to the toll free no they will not lift the call or they will disconnect the call.I was on hold for more than 30 min.
Phone:[protected]
Please respond immediately.

With regards,
Anand Koodagi

Dear Sir/Madam,

I have shifted my residence from Whitefield to B Narayanpura and subsequently I applied for shifting my telephone to the new location. (Old telephone No. 28416240, OB No.[protected]

I approached the Krishnarajapuram exchange 20 days back and they assured me that the connection will be given in 2-3 days. From then onwards I am running behind them for the connection and till date the connection is not given. They are not giving any reason for the same and just keep postponing it.

Kindly look into this and take necessary action at the earliest.

Yours sincerely

Jancy Biju

BSNL is long way to go in terms of customer service & Technical support staff.

Hello Sir,
My landline phone :[protected] is dead since from 08-May-2008 and the complaint has been logged with the firm on[protected] under the docket No:0719. The complaint is not attended till today.

I am completely unhappy with the service.

Hi,

I was searching if there are any ways to make my bsnl resume working at an earliest. Looking at these blogs this makes me feel this is the BSNL, culture of poor service. I think its high time to think of some alternative service providers then fighting with these people who dont have a work ethics.

Richa.

My broadband is not working for last 2 days... I keep calling them but no luck.. none pick the call...only dam hell music.. person who give complaint will get pissed off...

at the end they took the complaint morning 8:00 AM and told it will be fixed in 24 hours... I followed up a call by evening...

Then the new answer... it takes 3 days... tech team works 8 hours so 24 hours means 3 days.. When does this meaning changes for 24 hours to 3 days...

Can someone rectify such pathetic BSNL customer service..

Dear Sir / Madam,


My telephone is not working (No incoming and no out going) from past five days. Please rectify the issue at the earliest.

Telephone Number:[protected]

Thanking You!!

Regards,

Anand kumar.J

My telephone is not working (No incoming and no out going) from past two days. Please WORK ON THIS ISSUE asap.

Telephone Number:[protected]

iam using broadband start up plan for rs 250 before one weak now i gave letter for change the plan to RS 750 on 24-06-08 and deposited RS 750 on 30-06-08 still my plan is not changed
PHONE NO:[protected] KARAIKUDI SSA

iam using broadband start up plan for rs 250 before one weak now i gave letter for change the plan to RS 750 on 24-06-08 and deposited RS 750 on 30-06-08 still my plan is not changed
PHONE NO:[protected] KARAIKUDI SSA

I tried to contact BSNL for the past 1 week and nobody seems to pick-up the helpline. My landline has no dial tone and I know this is easy to rectify as it happened to me before. Problem is to whom shall I forward my complaint when nobody is there to talk to. I wish somebody can help me on my problem. My landline is[protected].

PHONE NO>[protected]

Sir

From past 25 days my residence landine is dead . I have give complaint twice till to date nobody of your staff has atteneded my complaint. Kindly look into this matter. It would be highly appriciable if you attened all the complaints & rectify within maximum 3 days. As BSNL is one of India Pride

Regards

Chandrashekar

I am from Bhattarahall, K.R.Puram Exchange, Bangalore

my Ph : No. 25617072 & 25616218 complitely death from 5 month
but i am getting bill of minimum rent charges. is it fair?

To
Account officer
BSNL Bangalore

Sub:- Prayer for change of Broadband plan.

Respected Sir,

With due respect and humble, I would like to inform you that
i have a Broadband connection Business plan 700/- via Telephone No.[protected] in the name of Mr. Mukut Gogoi. sir, i have received one Brodband usage charge bill anmount is 65976/-and due date 28/08/2008 including 5th months. sir i unable to pay this amount becouse i am not getting any information about usage charge. now i want to change my Broad band Business PLAN 700/ to Business 3000/and please made the bill 3000/ plan basis with date of new connection.
please look the matter and reply me as soon as possible.

Thanking you sir,

User id ([protected]@bsnl.in)
Mr. Mukut Gogoi
Tinsukia ( Assam )

there is no dial tone in our telephone No is[protected]
please rectify the issue.

Thanks & Regards.

Kavitha
GCPL.

i have booked complaint on 09 sep aty 21000 docket no0908/207 so for no progress .plese do rectify
mkg

Our telephone numberis 23144509
There is a cable disconnection at pole. pls rectify the same immediately.

Regards
nalina

Does BSNL bangalore wont work without braveing. I recently shifted my landline broadband connection to other area i was been told i would receive both landLine and broadband connection together. But i received only landline connection after 2 weeks, when enquired it was found technician was not ready to put connection as i wont be available at home. Finaly after repeated complaint i got landline connection. When i forced for boardband connection to be done inspite of delaying again for 1 week when they again found me at home they disconnected my landline connection. All this is done because they need braveing money. What is this? Does that mean bsnl wont work without brave? The worst part of it was area manager himself accepted that thr people wont work without brave'g that was realy shocking.
I hope a proper action will be taken
Thanking you
vishal

Dear Sir/Madam

My telephone is not working (No incoming and no out going) from past two days. Please rectify the issue at the earliest.

Telephone Number:[protected]

Thanking You!!

Regards,
Ramasubramonian

There is no dial tone in my BSNL land line phone. No incoming and outgoing calls. Phone number is[protected] Please rectify the issue, Docket Number is 1008/128 .

BSNL Bangalore/ Land Phone — No Dial Tone

Sir,
There is no dial tone in my land phone. Phone number is[protected]. Please rectify the problem.
-Suvankar Mondal

Hi,
I've given application for change of location of my telephone[protected] in BTM layout office.I gave it on 18-OCT-2008 and still no response.
Please contact me on [protected] and let me know the status ASAP and finish this soon.

Thanks,
Shahnawaz

Hi,
My telephone number[protected] do not have dial tone from the last one month. Inspite of registering the complaint, nothing has happened. Please rectify this problem at the earliest.

Thanks & Regards
Mohammed Zafrulla

To.
Accounts Manager
Bangalore .
I had asked for the telephone to be shifted from lakkasandra to banashankari near by Dayanada sager college its pending from last 7 months no news from any telecom officer or even after several visits to telecom department, normally how many months is required to shift a telephone, i hope so u can you can understand our pain behind this, ur online chat is also of no use please let me know what is that finally i have to do ?, even i had sent a mail and registerd my comlpaint number is KRK/CO/2008/3101 all the details are updated also but in vain .

can please somebody help me out as this is my last hope?

waiting for some positive response

thank you
mallikarjun.b

Hello Sir,
My landline phone :[protected] is dead since from 2 months and tried through phone to contact no proper response and then the complaint has been logged with the firm on[protected] under the docket No:1108/431. some body visited my house on the day of compaint after that the complaint is not attended till today.

My Telephne no is 23522019 is not working from past 3 -4 days. kindly rectify the problem

I have Broadband connection but i am unable to check my data usage in the data one site as it prompts me for a password and user name without having a facility to sign up.

Please help as my bill amounts are exorbitant despite not using them much.

Please advise at the earliest.

Thanks & Regards,

Swati Mallya.

There is no Dial tone, No incoming & No out going for Telephone no:[protected] from past 15 days.
This is pending from past 2weeks, No body is attending the problem after giving repeated complaints to BSNL ( Complaint Docket No: 796.)

kindly rectify this immediately.

Regards.

Meenakshi M.
Yelachenahalli Bangalore.

SUB: My land line No. 26584927
REF: MY FAX DATED 13.1.09 addressed to Accts Officer (Com-ECS)

vide my above letter sent by fax I had made it clear that you have not effected my instructions of ECS debit to my account (accepted by you vide your ltr : CPTR-ECS-B CPT 06-2007/3 dated 4.12.08), thereby causing inconvenience to me by disconnecting my land line as well as braod band connection on 13.1.09. After receipt of my cited FAX, you had contacted me on my mobile [protected] and requested me to pay by cash towards bill dt 7.12.08, as u cannot effect ECS for the said bill on 13.1.09 and from my bill dated 7.1.09 onwards the ECS debits will be done promptly.

Had you contacted me on or before due date ie.30.12.08 of your encountering problem in effecting ECS debit (first debit after my opting for ECS), I would have gladly paid the amount as hitherto, to avoid unpleasantness and unnecessary correspondence.

Even now, at this juncture, if you have any problem in effecting ECS debit to my account, I would opt to pay the bill amount on or before due date of each month as hitherto being paid by me.

Now to my utter surprise, you have charged Rs.100/- for dishonouring ECS (amount was very much made available on 30.12.08 in my account) and added back Rs.8/- (discount allowed for ECS debit) and penalising me for no fault of mine. Hence this amount is not payable by a customer (me) who is prompt in paying bills every month before due date and to avoid further unpleasantness and compel me to approach Consumer Court for the above charges, Hope you will do ECS debit of only Rs.[protected] and confirm at the earliest by email, regarding this query and avoid further unnecessary correspondence in this matter.

With Regards.

Rameshbabu

Dear sir,

I am a common man staying in below address,
No.157, 5th K Cross, 7th Main
Rukmininagar
Bangalore-73
I have applied for BSNL phone connection as well as internet connection on 16.12.08, registration card details given below
Application No: APP946301
Registration No: PEN/N-OYT-GNL/32335
Date of registration: 16.12.2008
Consumer No: 50863321
Work order(OB) No:29008062,

25days back they have installed phone No:28375360, it was worked 1week that's all, now it is completely dead, we have booked the complaint on 20.01.09, complaint docket No;1362, till today no response from BSNL, but we have received monthly payment bills Rs.500+

Now please tell me what can I do, I never expected this type of service from BSNL, I personally visited your Peenya office and explained the problem but no use.Is it my mistake shown to interest to take BSNL connection?

So please need your intervention to do the needful


Regards,


T.N.K.Swamy,

Dy.Manager
Triveni Engineering & Industries Limited.
(Turbine Business Group)
12-A, Peenya Industrial Area, Bangalore- 560 058, India

Phone : +[protected] Extn.: 4216
Fax : +[protected]
Web: www.trivenigroup.com

Dear concerned
My Land line no.[protected]. The instrument provided is very old type & gets intermittent problems. Please replace with a latest one.
Regards
P.O.George Thomas

Dear sir,

We are the BSNL Customer for a long time. Yesterday also i complained but no use.Two numbers are working actually we have 7 connections only 7820206 and 7820351 is working remaining 7820208, 7820209, 7820127, 7820205 are not woking.And today also i complained to local exchange office but no use. Please take serious action and give reconnection.

Please do the needful.

Regards,
Shilpa
Sandhar Automach & Components
Attibele.

Dear Sir/Madam,

My telephone in not working since last two days. Incoming & outgoing service has been not available, If we make a call only Switched off voice is coming. Please rectify the issue at the earliest.
My Phone No.22724733.

Regards
Pawar
#680, MEI layout
Bangalore-73

our phone line is dead since 10 days.phone no. is[protected].we are facing lots of problem.kindly rectify soon.we have complained many times but there is no response.please help

The telephone number[protected] is virtually dead. Some disturbing noice in the line and no dial tone. The Telephone is in the name of Saraswathi K S. Internet is working.

Dear Sir

My telephone number is 25205396 is dead for the last 3 days.I have been trying to contact 25202198 to register my complaint but every time a recorded message is heard that 'All lines to this route are busy.Please try later.'Kindly help in restoring my telephone

With best regards
M.G.Singhal
Hindalco Industries Limited
#447, Ist Stage, 2nd Cross
Krishana Temple Road
Indiranagar
Bangalore-560039
Cell NO: [protected]

Hi,

Even my phone is dead from two weeks and no one has attended the complaint I registered. BSNL is sure one company which does not give much importance to the Customer concerns. My phone no is :[protected] and the docket no is : 1281.

Ravikiran

BSNL broadband combo — cross talks and dial tones while making calls

we have a landline and broad band connection - the last two days we have been having this problem of cross talks and dial tones (as if somebody else is dialing while we are talking) on the land line. our complaints to the authorities have not yielded any response till now.

my phone is not working for past few days . . .its creating frequent problem

I lost all numbers in my mobile pls give me incomming and outgoing call list of last month

I lost all saved moblie numbers in my mobile. pls give me out going and incomming calls list of april.

my mobile no-[protected]

Dear sir/madam

My telephone is not working for the past 2 days. Please rectify the issue at the earliest. My telephone no is[protected]

Thank you

S.sampathi
[protected]

BSNL Bangalore — no service, no attempt to serve

The most irresponsible public company in inida, big time advertising using big time stars all over, the service is so bad, we had no land line, or internet for the last 3 weeks! The shameless people still wnat the bills paid in full, several complaings and letters to take off the charges when the servie is not provided dis not get any response, No one seems to have the power to do anything to help the customers, what a shameless company, i wish we have other and better alternatives, but all of them are the same and much more expensive, So called tech advanced India, this is the state of affairs in the IT capitlol of the country, shame on these companies that give such poor service

BSNL Bangalore — Telephone Line getting dead very frequently. Request for cahnging broadband paln not carried out

1. Since April 2009 telephone lines and Braodband services are frequently getting out of order. During this time telephone complaint number [protected] whicj is IVR system keeps on ringing and no answer. Each time the telephone is downm it takes one week to get repair.

2. I have been wrongly charged for Rs 975/- for additional usage chrges for Braodband usage. However, my broadband plan is Home Plan 500 which is for unlimited usage. This was informed to me when I had opted for this pln. Only in April 2009 the charges of additional usage has been charged.

3. I have given written application for changing my broadband plan from Home Plan 500 to Home Plan 750 in May 2009 but the same is not changed.

4. The BSNL monthly telephone bill which comes to me every month does not reflect my correct name. The name printed on bill is Ashok Najmudar where as it should be Ashok Majmudar

I am not sure whether this complaint will make any effect.

Ashok Majmudar
128, Trinity Meadeows
Off Sarjapura Road,
Bellandur Village,
Bangalore

Below are my BSNL connection details:
My BSNL Number:[protected]
Phone Instrument: Owned
Modem Instrument : Owned
Model type : 1) ADSL with wifi 2) Normal ADSL

1st time I wrote when there were issues in getting my BSNL broadband working when new line was taken. Now after 1.5 month after that I have again an issues with same broadband connection.

Again I have problem with internet again.Internet gets disconnected every 10 minutes. This problem is raised since one month

For the above number, i have raised complained with BSNL since last one month. I have been trying to get this working till date but no success yet. I am only paying rent from my pocket which is helping only BSNL and not me.

I had different responses from different people of BSNL.

1) Area Managaer (Babi) tell this is line problem and will be be solved by July 10, 2009 approximately. I had met him personally on July 04, 2009.

2) Lineman (Mr. Bhupati) came to home to solve this for many times. As per him he says he has solved all problems, line is fine and all. But still the problem persists. On July 6, 2009 he comes and says it is not working with my modem. It works with BSNL modem. Infact he was person who had setup same modem when new line was taken. It was working fine. I have two modems both of which were working fine with Other service provider like Airtel.

Not sure is it just a way to get out of problem or not ?

3) Besides this I am in touch with Mr. Nageshappa, Mr. Manohar and Mrs. Malini

Can you please help me in getting this problem isolated and solved, because all time i talk to people they have their own execuses for internet not working.

I was able to use connection only 15 days since the time i have taken connection. I am unnecessary paying rental. Besides these i have to run around here and there to get problem solved.

So last option i have is to approcah you. Hope you would be able to help me in the solving problem.

If it does not solve, I will have to go to consumer court and cancel connection.

Regards,
Hardik Kothari
Mobile: +91-[protected]

My telephone land line No. 23480716 is out of order since Friday, 10th July, 2009. On-line complaint has been lodged bearing doc.no.0784. but so far no attempt has been made to attend to my complaint. consequently, my broadband line is also not working, which is out of order for four days. kinldy attend both at the earliest.

R.S.Ramesh
23480716

Dear Sir,

The outgoing calls from my telephone (no.[protected] has been barred. The reason told is that we have not made the payment due.

However, the last bill (no. [protected] dated 07.06.2009) for an amount of Rs. 451 was paid by me on 20.06.2009 at the BSNL consumer centre in Ganganagar. It was paid well before the due date of 30.06.2009.This was the first bill that we received after changing our house.

I request you to please register this complaint.

Thanks and regards,
Jyothi Soman

My phone is not working from the past 5 days. i cant call the customer care also. how can i rectify this problem then i have booked the Broad band connection also it passes the 2 months i didnt get any connections i dont know when i will get it. pls help me out.

Dear Sir/Mam,

My telephone is not working (no outgoing and incoming) . Request your goodself
to send Lineman to please rectify.

My telephone no is[protected]

Thanks in Anticipation.

Rajiv

Its been 3 weeks that my phone[protected] is not working .We registered the complaint 3 times and every time without rectifying the problem, they remove the complaint.We also talked directly to the person who comes to rectify the problem.Every time he says that he will resolve it but does nothing.

Now what should we do to make our dead phone into a working situation?

dear sir/madam. [protected]
i got line problem since 22 days, i tried a lot to conttect technical support but i cant get it..coz de number like 1502, 1504 is enable to get a line but i book a complint through a 1500 several time, every one gives de othre's number u contact ths.finally we decided to cancell the connection whch line connection we got since frm 11yrs, but one executive cenvens as tht we will solve it in day..
thn we came back. but it take 3 days..even thou our broad band connection is not working properly still, frequently its connection is gettng brakedown like server not avilable and the connection is not fast like earlier whch we have...
sir please rectify the problem and solve early asposible..
hope tht so
thank u
akbar[protected]

Hi
i am pravallika actually i have broadband plan from last 6 months.i told my telephone echange to convert 250 plan to 750unlimited plan last 3 months back i didnot received any broad band bill from last 3 months he told me to use broadband from 1st of sep by that time plan will be converted .i came to know that he didnot change to 750unlimited plan now he is saying i forget to do that i am sorry pay the bill for this time i got bill 10, 000 how to slove the problem plz tell me ...what kind of action should i take and for whom should i complaint about him plz help me to solve this problm

Right now I had provided with willphone which is giving frequent problems. My phone No. is[protected]. Right now no incoming and outgoing is there. Ocassionally outgoing will be there for few seconds and disappears while talking itself. I am facing hell lot of problems with your willphone. I am asking for cable type land line for the last two years to K.R. Puram telephone exchange but there is
no response from their end till date. I want to go for broadband also but because of this will phone I am not able to go for broadband. My present willphone works ocassionally only even then receiver always complaints that matter is not clearly audible. How long I have to wait with this willphone.
I am staying in Akashnagar, Doorvaninagar Post area. My neighbours who stayed in the next cross of Rajarajeswari layout people have got a P&T line whereas I do not have a P&T line. I had already waited for 2 years even then no action has taken from your Kr Puram exchange to provide P&T line.
This is very very bad on BSNL's part. Please look into the matter and resolve the landline phone problem and give a permanent solution. I was frustrated with your services totally. No one lifts the phone itself when we want to lodge the complaint itself.

G.V. VENKATA RAO

I disagree with some of the above comments. BSNL has been responding to complaint in rreasonable time.

The cables connecting my telephone 22861712 and a few other houses near mine were damaged because of the fall of a broken tree branch on them on Sunday[protected].

On complaint from me doc. 1355. one of the lines man was on the spot to assess the damage. He has gone back to the local exchange to report and arrange for the new cables to replace and rectifie the damage. I am confident the work will be completed in a coupl of days.

pgk murthy

BSNL Landline No:[protected]

I have gone up to the office in Cox town (near gymkhana ground) for 5 times in the last 2 months and have complained that there was a lot of disturbance and cross talk, now no dial tone. No body, I repeat no body has even bothered to have a look into this.

However, without fail I am getting a bill every month for rental charges and no calls made. It is a shame to call this a government organisation.

I want to make it very clear that I will not pay a penny towards my bills and I want this number to be disconnected immediately.

The staff at the office have a lot of attitude and think they are kings and the customers are slaves. I have never seen a pathetic firm like this anywhere else.

Your's very dissatisfied.
Gopal Krishna

My telephone no. 23476926 not working last 5 months and ihave been complient booked but non of your staff checked and corrected

Pls help me to operate the telephone system

My Telephone no.26635997 its not working last 2 days take action fastly

BSNL — Cross Talking

I am using the BSNL postpaid connection my mobile no is [protected] last two month i have some problem my connection. some time i speak with incoming or outgoing calls i ear cross talking i complained the customer care office but they did not yet solve my problem

Dear Sir.
I would like to inform you that i have a Broadband connection home plan 250/- via Telephone No.[protected] in the name of espan logix sir, i have received one Brodband usage charge bill anmount is 1850/-and due date 04/10/2010 sir i unable to pay this amount becouse i am not getting any information about usage charge. please look the matter and reply me as soon as possible.

My phone isnt working... just over a couple of months now.. i think this is normal with BSNL looking at rectifying any issues... I have saved all those bills you are sending me.. please do the needful[protected]

BSNL Bangalore — LANDLINE TELEPHONE DEAD

[protected] LANDLINE TELEPHONE DEAD

My telephone number 28483422 is dead since 4 month. three time compliant made to KENGERI exchange but no action for solve the complaint.

Kengeri exchange is not ready to accept written complaint.


Balbir Singh

our landline no [protected] is not working from 3 days

kindly replace the instrument which is totally bad condition informed several times for landline no 23532687

Dear sir/madam
My BSNL land phone is not working for last 2 weeks,nubmber is[protected].Kindly do the needful at the earliest.

Dear sir/madam
My BSNL land phone is not working for last 2 weeks, nubmber is[protected].Kindly do the needful at the earliest.

Dear Sir/Madam,
I'm Venu, We took BSNL Connection along with Broadband one year ago. Landline No:[protected] My Landline and braodband are not working and even the instrument(telephone) is also not working properly and it was dead since a month. We booked a complaint. But no action was taken so far. I could not use Broadband connection & Call to others from Landline because of it. Even the Lineman and JE not responding inspite of repeated requests.i have called so many times, simply we are paying the bill without any usage of landline and broadband. I'm requesting you to solve the problem as soon as possible, , because we are paying every month...Please lineman to check where the problem...Thankyou in Advance

My BSNL Bangalore No.[protected]in Indiranagar) is not working (no dial tone) since yesterday.

Please rectify the same immediately.

Regards,
Seshadrinathan

BSNL Data One Broad Band — Broad Band very poor connectivity

We are using DataOne broad brand.We forgot portal ID. How can we getback. How can we know Howmuch we downloaded.

We are getting very very slow connection on 500 Home Combo Plan for about one month. The spped is about 25 Kbps. On complaining local body, no one is taking it seriously. They are telling that the problem is from Bangalore Server end. Please solve as soon as possible. The matter is completely suitable for taking to Consumer Protection Forum.

my bsnl broadband connection is very slowww i have 750 home plan unlimited there is noo speed in my connection so kindly check out the problemmm please!!! my contact no is [protected], 23053266 hyderabad!!!

sir my bsnl broadband connection is very slowww i have 500 home plan limited there is noo speed in my connection in the free time so kindely check out the problem since 5 days iam facing this problem.my number is [protected], [protected]

my bsnl broadband connection is very slowww i have 750 home plan unlimited there is noo speed in my connection so kindly check out the problemmm please!!!my contact no is [protected] orissa

my bsnl broadband connection is very slow i have 250 home plan unlimited .my lanline number[protected]/ [protected].

broadband connection was activated in the telephone no 2604034 in the name of Sri binoy Kumar deka at uzan bazar guwahati under kamrup telecom circle at Guwahati. Despite of numerous complaints been made to concerned official over phone, personal contact, emails but nothing has been done so far for last one month. As such the said connection is required to deactivated due to bad service by the service provider. the said connection is not at all required. kindly disconnect the same at the earliest.Highly dissatisfied with the service of broadband in the guwahati region .

i am using dataone home 500 plan. i am getting the of 7-20 kbps donload speed frm past one month.
when ia m calling 2 local bsnl they r telling that the banglore server is slow.

I have DATAONE connection in Ahmedabad, initially for a year from 2007 it was ok, since more than 6 months the speed is pathetic with a connection speed subscribed is 256 kbps wherein the speed is much lesser than dial up. I repeatedly complained to BSNL, but none of them are bothered to come over and resolve looking the situation. I even suggested that you may please RESET my Broadband connection so that it may have some difference but now the senior BSNL Managers say that better change your PLAN to HOME U/L 1350 which will have 512 kbps which canonly solve the problem. If so then why you want to sell Home U/L Plan of 750 with 256 kbps ? Please do take immediately. My most of the work is based on line itself.
Awaiting your prompt response in revert from BSNL based on your initiative. Thanks

I Surrendered my Cellone phone (No.[protected]) Connection on the month of Oct'08 dt.06.10.08, after that I received four bill for the same number for the month of, Sep'08, Oct'08, Nov'08 and Dec'08.Till date 7th of May'09, I hav'nt received my security deposit money back.
Please Suggest me for the matter.
(Ph.[protected])

dataone home 750 — conetion is coming and going

hi
my internet conetion is not working properly. my number is[protected]
conection is conection afterthat diconected, and poor data transfer rate. plz recify this. i am facing problem.

regardes
Ajit kumar

Respected sir,
Iam having a broadband connection for 750 plus scheme but i donot get proper speed of internet. many times, it is less than 70 kpbs. sometimes, it is okpbs. what has happened to BSNL? ARE THEY IN THE RACE /COMPETITION WITH OTHERS IN THIS FIELD?

Respected sir,
Iam having a broadband connection for 750 plus scheme but i donot get proper speed of internet. many times, it is less than 70 kpbs. sometimes, it is okpbs. what has happened to BSNL? ARE THEY IN THE RACE /COMPETITION WITH OTHERS IN THIS FIELD? Please do something.My connection number is[protected] .

hello
i have Bsnl internet connection the connection is frequently lost during the browsing and when iam connection the net it is taking long time to be connected and the net is also very slow
so plz help me in this regard

matha kharab ho gaya hai mera yaar itna slow chalta hai brdbnd...0kbps ka speed woh bhi downloading...

i have bsnl data one broadband connection . i have 750 unlimited plan . my internet speed is lesser than 30 kb/ps . why is my bsnl broadband very slow ? i heard about of more broadband connection company like airtel, reliance etc. having 1mb/ps and more . bsnl internet connection is the baddest connection on earth . i think so . please do something my connection number is[protected].

I have ever seen like this broadband in this India. Very very very worst. I have unlimited plan 750plus but my sped connection it was below 10kbps. Many times I gave the complaint. But ther is no response from bsnl side. very poor internet service provider..

I live in udaipur rajasthan. We have been paying Rs 750 a month for the last 10 months and have stopped using BSNL so called broadband. its a shame that a government body is conning people by calling their snail net broadband. i am planning to disconnect the end of this month and would encourage people to do the same. government bodies are shameless and have no sense of responsibility.