Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl has customer care no. [protected] and cunsumer has to wait atleast 15 to 20 mts. to talk any attendent. But customer care agent talk in such a haste and rudely that he is talking to some unwanted person. we are consumer and we pay for everything but they treat them as unwanted this is wrong....

Sir, i would like to draw your attention towards some services provided by bsnl like caller tune, Dating service etc. These services initially charged for one month and after that without asking from the consumer whether he is willing to continue this service or not Service provider automatically renew the service and amount of Rs.20/- or 30/- automatically debited from his prepaid account. This is wrong suppose any one has initially subscribed...

Dear Sir,

This is to informed you that I had subscribed a broadband connection with a telephone connection[protected] on 17th AUG 2007 which never worked even a single minute, Even i had never been told to which Plan I was going to use. Regarding this i did calls to Exchange many times on such numbers 2387464, 2325500 & 2001963 but nobody came to remove my trouble, i sent my hawker with a complain letter to vikasnagar,...

Sir,
Several times I have lodged complains over telephone
and docketted about my Broadband connection fault, but till date none visited my place and no remedial measures have been taken and the fault is still in existance.
One officer(didn't disclose his designation) heard me sympathetically and requested me to make docket further at 1500.I have complied and docket no is W8065.
Another officer expressed...

Dear Sir,


I am a BSNL telephone subscriber since 5 Years. My BSNL landline no.[protected] is dead for the last 3 months. I am fed up by giving complain to local telephone exchange (Sidhona). I have been registering complaints everyday on local telephone exchange Sidhona under Main Telephone Exchange Saidpur and there is no proper response from the officers. I also called the Electric Man Mr. Shriram Yadav at [protected]...

Sir, For the past few days www.bbservice.bsnl.in is not opening dew to which I can't check my usage of my broadband account..Pleaze help me out.....

Dear Sir/Madam,

I had got the BSNL Broadband UL connection 900 Plan[protected] in Jun 2008 but modem is my own.
Actually, I requested for a modem from BSNL but since it took a long time and I did not receive one from BSNL, I had purchased one my own.
But BSNL has billed for the Modem, modem security deposit and also the monthly rent for the modem in my next bill.

Would request the respective authorities...

Sir

RIP no 18540 uttaranchal circle dehradun for new b phone connection booked on 25th July 2008 could not be realized till date even after making contact with the concern SDE and JTO.

pl help....

Customer number[protected]; Registration - MKP/GG/ROI/08090056

I wanted to use the BSNL broadband services and to that extent applied for a new connection in BSNL office in Garia, Kolkata.

But to my great dismay after 1 and 1/2 months of the application there is nobody from BSNL contacting me regarding the new connection....

I want to know, that what is the number to check my balance talktime on my BSNL prepaid mobile?...

Sir,
my grievance is that, while I was trying to get internet facility on my cell one [protected] I was made to wait on holding for 3 minutes for 4 times each, I am a BSNL customer for Land line (bvlsaikumari) two bsnl mobile connections Ananth and bsnl broad band. Further I have asked them to deactivate the exsting ring tone song on the same cell phone, instead of hearing me she has charged 12 rupees. I am unhappy with this trend...

bsnl phone number 282769 std 5542 at basti kindly inform my consumer number...

Dear sir,
I have taking brodband cunnection from Murshidabad, Po- Berhampur district from last one year, and found regular bill around Rs250 to 280, But suddenly found bill has come Rs1200/-...9800/- and last 7700/- approx. accordingly i was discuss our bsnl officier Mr. S. mondal, as per discussion tempurary discunnected phone .and observed my billing /serving histry. found abnormal time serving...
all matter discuss mr mondal...he...

My telephone number 27154801has not been working for nearly a month. I am at a loss to understand the reason for its not working. Kindly look into the matter and respond to me immediately at my e-mail ID given above....

Kindly block my sim. It has been stolen. My number is [protected].

Thanks,
Vidya...

Reg. : Theft of wire of my TelePhone No. :[protected]

Dear Sir,

This is with reference to my aforesaid telephone connection. The wire of the said telephone has been stolen a week ago and I had lodged the complaint for the same on "198" but nothing has been done so far.

I request your goodself to please do the needful to re-install the connection at the earliest.

With...

My connection number is [protected] and this connection is not working properly and also stop all the function of nokia mobile.This connection's owner name is shri SHEESH PAL .I think this is the problem of sim card . Please check it and revert to me on my email id i.e. neeraj1202 @yahoo.com .
Thankyou
NEERAJ KUMAR...

sir/mam,

i am having a problem in my internet connection from past 1 week and don't know what to do now, i'm using mobile internet services from october 2007 and speed was also good, but from the past 1 week i'm getting a slower speed and even the connection is getting broken many times, and sometimes i'm not getting any kind of connection. my mobile no. for bsnl is [protected]. i would be kind o[censored], if...

Sir, my sim is blocked. Please let me know my PUK code as soon as possible....

From Hyderabad. (Tarnaka)

I'm experiencing very slow connection with bsnl broadband. Some of the sites like gmail.com, orkut.com is not at all opening or if sometime open, in very low speed. I'm using 500C+ connection, earlier my connection was lightning fast. Somehow, for the last 4-5 days its bogged down. I talked with the JTO in the local exchange, both o[censored]s think its the problem with the DNS server. Because,...