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[Resolved]  BSNL CellOne Call Center — nO Answer

I have a complaint to make since I am unable to call some US numbers from my post paid connection as it always says that "all line sin this route are busy' This is only for few numbers and other US numbers are working fine.

I am trying to call up BSNL call center for cellone in chennai at[protected]. I choose English as teh language and main menu as sub option. Then I choose 9 for talking to an representative. There after there is no response. I have tried all other options to speak to someone without sucess.
I am not sure what they are attempting by not answering the complaints.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  3 CommentsShareTweet


sir, i have a bsnl prepaid sim, and for being student, i have to do sms to my friend, butfrom last 4 months my sms fasality is not working.i have complaint in[protected], but there is no responce. my no is [protected].

pls sir remove my problem.

thanking you.

CellOne — BSNL Call Center

I am user of bsnl prepaid service. I have a problem in my gprs so I call to callcenter but i these two days when i call 24365 a tap of dialled number does not exist please check number is hearing. If system is suspended then at other this service can be started but they stopped all service of call center. now i have to ask something then what i can do.
Dear sir, i am ashok mishra an complaint register in your call center for balance loss after that many times call for status on your call center 1503 but your executive are disconnect my call without any information . Please suggested what will i do and resolve my compliant as soon possible. Thanks @ regd's ashok mishra dewas madhya pradesh [protected]

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    Bharat Sanchar Nigam [BSNL]
    Customer Care Service
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    Bharat Sanchar Nigam [BSNL] Phone
    +91 80 2213 3200
    +91 11 2332 7117
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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