Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
Complaints 15952
Resolved
6087
Unresolved
9865
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 756

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
srinivasamurthy.c
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Network

Hi I am one of customer in BSNL Mobile past 5 Year, but no network in bangalore Near by MAKALI {Tumkur Road}, somany times i give request for network, nobody take action
my mobile number [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
14 Comments
Report
Copy
D
drimtiyaz
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

speed lacking at ajwa road

i am using the bsnl nic card it has good speed at my factory at makarpura but there is very bad speed at ajwa road where i stay....
Helpful
Be the first one to find this review helpful
Found this helpful?
20 Comments
Report
Copy
J
jitendra mann
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband not connecting

I am using bsnl dataone since 8 months. But from August 12 I an having problem with this connection. When I turn on the modem Internet link goes up with ADSL link & connection not estabilishing....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
F
FAZAL F VORA
from Bengaluru, Karnataka
Report
Copy

Shifting delay

Sir,

We have shifted from HMT Layout, Vidyaranyapura to BEL Layout, Vidyaranyapura a month back. On shifting we have requested the Telephone Exchange stationed at Vidyaranyapura for providing connection to the phone as well as broadband connection 21 days back. We were told that underground cabling has to be done and in this connection have met the concerned JE, who in turn has told his sub-ordinates to go ahead and complete...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dr bhaskar
from Hyderabad, Telangana
Report
Copy

exhorbitant billing

Sir:
My phone number is 23030989. I am under Rs.500/- plan. In the bill given to me for 1-10-08 to 31-10-08, for the month of october I have been charged a sum of Rs.5063. During this month (i.e. october 08) there was more than 5 hrs power cut, and hence the chances of my usage of broadband could not have been more than 60 hrs per month. As the telephone numbers given by your department for making complaints viz. 25455106 and 25459004...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Savan Almelkar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shifiting of phone

sir,
This is with shifting of my phone from lunger house to Hydershakote. The order nois HSKT2677. The shifting is not be done even 2 months passed. I gave a online complaint on bsnl site. the protal no for the complaint is[protected] i got a reply saying that my new number is 24190565 and they give me the contact no of a person. when i called him he gave me number of other person. When i contact the rajendra nagar bsnl office...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vinoth46
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing in

i am used dataone broadband in jan 1 2008 i purchased modem but speed is 256 kbps is monthly rent is
900 but i got every money is[protected]
i asked query for complaint in bsnl a bill as generated rs 1300 they told that is miscellanous charges that means bill is for jan 1st month billed in aprill 2008 1st see the bill generating view of bsnl the service is still diisconected but till now i am recieving bill
bsnlbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suresh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ATM

hi,
Sir my mothers ATM was lost on[protected].I have concerned to bank manager, he gave a TOLL FREE number:[protected] to block the ATM.But that is connecting only from BSNL land line..Fom 3 days i was continuously trying to that number, it was not connecting...so, please tell me other source to block the ATM card...
DETAILS:

ac no:[protected]
name:BODDETI LAKSHMI TULASI



please...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
R
rajitha bhupalam
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delaying in bsnl landline connection

we are residing at mehadipatnam in hyderabad. we have applied for bsnl landline connection. we need landline connection for internet purpose. but people in the bsnl office are saying it is not possible to give landline connection to this particular area because of limited connections. need a solution for this.

thank u...
Helpful
Be the first one to find this review helpful
Found this helpful?
16 Comments
Report
Copy
P
poonam
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad service and behaviour by staff

Our number[protected] is having frequent problem in broadband. Twice the problem has been diagnosed of network key and password changed. Who changes that? Instead of one person four people will come together, and make the password public. They make lot of noise, laugh and talk in their local language and do not behave well.Even when the problem is not done, they will leave saying that they are busy. If they are so busy, then why four five...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
ashish kumar
from Surat, Gujarat
Report
Copy

no network coverage

I am ashish Kumar from Hisar (Harayana). and my mobile number is [protected]. and at present i am in the Durgapur (west Bengal) and here my mobile number does not work and i have written complained many time but there is no response. so please solve the problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Samir Maitraya
from Ghaziabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fault in the landline telephone connections

The BSNL telephone nos.[protected] and[protected] installed at our residence are giving frequent problems. The noise in the no. 2782566 is so much that it is almost impossible to communicate with the person on the other line. Despite lodging complaints on BSNL computerized no. 198, no action has been taken by BSNL. In case noise in this line is not rectified soon, I will surrender the BSNL telephone and get a landline connection from...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
B
B.sornavel
from Lunavada, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint about the landline

Iam using the landline of bsnl for the last 10years but i am very much dissatissfied with your service. my number is[protected]my address is B.sornavel 37 selva vignesh nagar sankarankovil road thachanallur tirunelveli. ) i am just bokking the complaints for the last 30 days, daily the service man is coming to my home and doing something and within six hours i am reciving the same complaint i cant even tolrate if this problem presist...
Helpful
Be the first one to find this review helpful
Found this helpful?
527 Comments
Report
Copy
D
Deepak Jain
from Mumbai, Maharashtra
Report
Copy

Delay in Shifting Landline-Broadband connection

Hi Sir,

I have applied for shifting my landline and broadband connection[protected] from 5th Phase J.P. Nagar to 1st Phase J.P. Nagar (within 1KM range) on[protected].

Even after one week, there is no action against this.
After enquiring at BSNL office in Jayanagar, it was found that there is no cable stock and it will take about 10days to procure the same.

This could further delay the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prdeep Kumar Garg
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone no 2881169 is not working

I am having telephone No. 2881169. connected at my residence
Sector 10 C / 171, Vashundra, Ghaziabad.
Since Last three months my telephone is not working abnormal sound comes while lifting the receives, due to this we can't hear.
i have complaint at Vashundra Office no.[protected], 2881200, 2885050. But till today no action has been taken by your end.

You are requested to rectify the problem or...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
Chittaranjan Mishra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted Rs.15/= for free caller tune

Sir, Bsnl gave me free caller tune in Durgapuja.On 6/11/2008 a message came"Dear Subscriber, your free BSNl tunes will expire totmorrow, please call 56700 if you wish to set another tone as your PRBT" It means if i am not want to continue i will not call.
But on 07/11/08 Rs.15/= deducted from my Accounts, when i ask customer care, they said u will not read the full message.but i have the only message that i had written above.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
V
VENUGOPALAN
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON RECEIPT OF INITIAL BILL

Sir,


I am a vol.retired Rly. employee (New Delhi).Now we have setteled at Kerala.After a long run we got this connection.
Recently BSNL have been allotted the above mentioned tel.phone no connection
to me.But the first detailed bill of this no.is not received yet.

Today I have approached the Angamaly Tel.Exchange for the duplicate bill.
They have refused and told me to...
Helpful
Be the first one to find this review helpful
Found this helpful?
75 Comments
Report
Copy
H
HEMANT PARASHAR
from Ghugus, Maharashtra
Report
Copy

free sms facility activation

dear sir,
i am heamnt parashar form to jaipur rajasthan my cell no. [protected].
sir my problems. these are follows.
1. my no. sms free recharge 20 oct. 2008 and totol sending sms 70 . sir my 80 p. cut charge 28 oct 2008 to today. sir help to u urgently.my cut charge stop.
2. sir i complaint to bsnl coustmer center 31oct. 2008 and 3 nob. 2008 but always one answer recieving u wait 24 hour and evening and ur complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
satish chandra trivedi
from Jaipur, Rajasthan
Report
Copy

to be changed his plan in to 125 plan

previously i bookrd 500 home plan for iternet branband connection of bsnl. but at present i want to take simple 125 plan for it. kindly change the plan into 125 and oblize....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
B
bhavya
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dead and broadband problem since 2 months

I am the customer of bsnl and bsnl broadband, as no facillity r too gud for use..as landline phone is completely dead for last 10 days and broadband prob. since 2 mnts, Every 10min. i have to re-connect the net. As BSNL says there is the earthing in line, but the duty of bsnl is to remove, but no action taken.

Here line man comes and check and say ok, but no action r taken, i had also complaint to the mehata sir, which is had...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy