Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have broadband connection with land line phone.My phone no. is[protected]. My problem is that i am unable to see my usage account on the net, please reset my login access to view the Usage of Broadband. So many times i have registered complaints with customer care, but still no solution from customer service. Please do the need full asap.

Thank You,
Gajendran.

Sir,

As a customer of bsnl, i am using your services of bsnl broadband but due to default in your website i wont be able to check my account usage.Please tell me that how can i check my account usage.

I hope for getting a good response.

Om Prakash Jain
Ph. No. [protected]
[protected]

Hi Officials / Delegates,

Please point me to concern person for this request if you are NOT the right point of contact.

This is me Arvindh M. I’m still an existing BSNL broadband customer. Due to my personal reason, I’m relocating to some place out of Chennai end of this month (26-Nov-2008). I have already submitted a cancellation form to disconnect BSNL broadband service which I have at home before I’m vacating as I cannot even stay one day more after the date 26-Nov-2008 to secure the BSNL instruments / equipments which was provided while signing up the BSNL broadband on the month of July.

I have been calling up the below contacts for the past few days to know the status of my cancellation request, but nobody has lift it up to answer my call so far. I don’t know what is going on and what they are doing at working hours. It’s really frustrating me and make me to feel bad about the BSNL service. This is the reason I’m drafting this email to you directly.

BSNL Contact numbers that I have tried lot of times,

A.E – Subramaniam: 044 – 28114040 / 28110324
J.E : 044 – 28115455
Exchange Office : 044 – 28110000
DJM Office : 044 – 28290756
Public Grievances :[protected]

Letting me know the status / update of my request soon would be greatly appreciated.

My details follow,

Customer Name : Arvindh M
Contact #: 044 –[protected]Broadband connection lies on this number)
Address – 76 A, 1st street, Prasanna Vinayagar Koil, Royapettai, Chennai-14.
Personal Contact :[protected].

Many Thanks and Kindest Regards,
Arvindh M.

i am sandeep Verma, using BSNL pre-paid SIM ..my number is [protected].
today i tried to contact the BSNL customer care on [protected]. i was connected to one rude attendant, .. i told him problem regarding GPRS .. he kept on hold for 15 minutes or so, . and then coming back on call he said "AAP JO PHONE BATA RAHE HAIN IS NAAM KA KOI PHONE HI NAHI HAI MARKET ME", .. i said, sir i am using this phone and i have purchased it for Rs. 20000/- .. i[censored] dont have settings tell me straight away.. then he gave the phone to someone else who claimed that he is EXECUTIVE HEAD .. and said the same thing that this name handset does not exist.. i said dont talk rubbish.. so to this that gentleman replied "24 hrs k andar aap ka phone band karwa sakta hun.. aap dekhiye abhi karwata hun.. fax kar ke ".. then he hung up..
this is what BSNL offers?

remove dialer tunes
sir, i m kranti kumare (+91 [protected]) plz get my dialer tunes removed as i m unable to contact your customer care officer & i m not getting my dial tone removed despite several efforts.

thanks

KRANTI KUMAR DEWANGAN
RAIPUR CHHATTISGARH
MOBILE NO. ( +91 [protected]) bsnl cellone prepaid

My mobile no. [protected] is lost on 27/11/2008 at around 9 p.m. i request u to kindly block my sim in order to avoid unauthorised use. i was using a postpaid sim issued by BSNL office at Chennai. Mobile brand is HTC 3400i

I have a prepaid connection from BSNL and the product is Anantha. My mobile number 5 months back expired and I could not able to reactivate. Could you please let me know will it be possible to reactivate my number. If yes please let me know the procedure.

Ph No. [protected]

Regards
Anitha

Demanding PUK code
MY sim card no.[protected]