Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear sir,

My name is Manas Chatterjee I am the son of Mr. Tapan Chatterjee; my father is a customer under west Bengal - (BAIDYABATI exchange[protected] NO). I am holding a land line more then 8 years, recently i tack BSNL broadband connection on –[protected], but at the date of the beginning I facing Error 678 / link failure problem, that so i contact my local baidyabati exchange - almost 15 times, docket more then 8 times & also contact serampore main exchange 2-3 times manually & verbally, but sir steel - no one can be solve my problems, I am student in computer sciences & also working a per time job for online, I hope this is the last way to say this problems, it will be solve three – four days that is ok, otherwise i am disconnected the broadband line for this month. Hope you understand my problems & please tack action very soon.
Yours faithfully
Tapan Chatterjee.

TAPAN CHATTERJEE
423/19/A/K. KAZIPARA, BAIDYABATI
HOOGHLY - PIN - 712 222
PH - NO:[protected] – 9747 M[protected]
E-mail: -solutioncom.[protected]@rediffmail.com

I have recharged My mobile using BSNL online recharge top up card via SBI account. The transaction has been done from my account but no balance is provided to me!THe transaction ID are IG06290932 and IG06290996. Can anyone tell me how can I complain and get back the value of recharge card? my email address is [protected]@gmail.com.

I have comlain but my problem is not solving by bsnl authoritiy .they are irrisponsible.pl direct bsnl authoritu to solve my problem
Complain details:-
CUST.CARE COMPLAIN N0([protected]).-3472476
ONLINE (jharkhand.bsnl.co.in)COMP NO.-JKH/CO/2009/490
I have recharge online my mobile no-[protected] two times but recharge amount not credited in my mobile no and amount transfered from my S.B.I A/C NO[protected] TO BSNL A/C NO-[protected] On 10/11 April
DETAILS-
1st- RECHARGE
DATE-10.04.2009
TRANSACTION ID-TXE[protected]
REF NO-IG06799426
CELLONE_INDIA_REF NO-MSBI[protected]
AMOUNT-331.00

2nd- TOPUP
DATE-11.04.2009
Transaction id-TXE[protected]
REF NO-IG06830237
CELLONE_INDIA_REF NO-MSBI[protected]
AMOUNT-110.00

FROM-
RAJEEV RANJAN PANDEY
AT&POST-BHANDAR, DALTONGANJ, PALAMAU.

BSNL — recharge problem in sms card

sir, i am a bsnl prepaid card holder since long...sorry to say but i am finding so much problems like echo sound, network problems, coverage problems...yesterday i purchased sms card worth rs.56/ but it is not being recharged yet...so kindly look into the matter soon ... shall i expect a reply soon...thanks...

i have tried creating user account for my 2 bsnl no's but everytime i try to login it says invalid pasword/userid.when i tried forgot password option it says unable to send msg cdo eror.plz help

I am also facing same problem i called to BSNL customer care no [protected] but they are not taking any complaint but they have given a no 23232422 but this no keep on busy evertime.

i have tried to refill my BSNL prepaid Mobile (chennai circle) in Sgpgi campus, Raebrali road, Lucknow using SBI online Mobile PrepaidThrough Internet Banking and refill of Rs 55.00 one india on 27/5/2009 and haven't received any refill as yet (same day). Amount of Rs 55/- already debit to you from my SBI saving account
my transction id is [protected]
my phone no.[protected]

BSNL intenet not working for the phone number 2732859 since one week. we have given the compalint manually but they have not responded till now. please do the needful at the earliest.

I APPLIED FOR BROADBAND DATAONE BUT I DONT RECIVEDUSERNAME FOR THE SERVICE. WHAT DO I DO?

PLEASE AVOID ALL THE SERVICES FROM bsnl

let them be responsible

I have recharged My mobile using BSNL online recharge top up card via SBI account. The transaction has been done from my account but no balance is provided to me!THe transaction ID are IG08433655. Can anyone tell me how can I complain and get back the value of recharge card? my email address is [protected]@yahoo.com.


I have comlain but my problem is not solving by bsnl authoritiy .
I have recharge online my mobile no-[protected] one times but recharge amount not credited in my mobile no and amount transfered from my S.B.I A/C NO[protected] TO BSNL A/C NO-[protected] On 23/06/09

DETAILS-
RECHARGE
DATE-23.06.2009
REF NO-IG06799426
AMOUNT-55.00

THANKING YOU

FROM
OM PRAKASH DAS
DIBRUGARH
ASSAM
PH-NO=[protected]
[protected]

I Have recharged a top-up of Rs.110 through BSNL's website. Amount debited from my account but mobile was not recharged. I have made complain in costumer care but no response. what shall i do ?

hey this BSNL customer service is irritating dude, , , ,

BSNL — Online Recharge is not working

I have a BSNL Prepaid General connection. I have used online recharge to top up for Rs. 110. The money is deducted from bank [Reference No : IG09187101]. But the talk time remain the same.

When I approached BSNL customer care, they simply say that buy card and us it. Then what is the need of having online recharge.

When I asked customer care to register a complaint, I got the response that I need to go to BSNL Office and register a complaint..

To register a complaint, I need to take half day leave and travel to BSNL office...

This is too bad.

Regards

Antoniraj A

shiladitya — TC ASKED WRONG FEES TO MAKE A.C TICKET

I MR SHILADITYA MAJUMDER THE PASSENGER OF DOWN POORVA EXPRESS(dated 0889) BOARD THIS TRAIN FROM ASANSOL. MY DESTINATION WAS HOWRAH HOLDING A GENERAL TICKET OF RS 117/- TICKET NUMBER 42172024. I ASKED A TICKET CHEKER WHO STOOD INFRONT OF THE A.C THREE TIER COACH(coach no- B1) OF THE SAME TRAIN TO MAKE MY TICKET AT A.C THREE TIER. THE TICKET
CHECKER IMMEDIATELY TOLD ME TO GET INTO THE TRAIN. BUT WHEN HE CAME TO MAKE MY TICKET HE ASKED FOR EXTRA RUPESS 275/- INSTEAD OF EXTRA RUPESS 219/-(as I was already holding ticket of rs 117/-). WHEN I REQUESTED HIM TO SHOW ME THE EXACT FARE, NOT ONLY HE MADE NO EFORT TO DO THE SAME BUT ALSO HE ABUSED ME INFRONT OF THE OTHER PASSENGERS. INSTEAD OF PAYING RS 336/- I HAD TO PAY RUPES 392/-. I AM GIVING YOU A WRITTEN COMPLAIN AGAINST THE TICKET CHEKER FOR HARASING ME THIS WAY.
SHILADITYA MAJUMDER
4, JADU BHATTACHARYA LANE, KALIGHAT
KOLKATA 700026, PH- [protected]

i have tried to refill my BSNL prepaid Mobile (West Bengal circle) using ICICI online Mobile PrepaidThrough Internet Banking and refill of Rs 330.00 one india on 08/08/09 and haven't received any refill as yet .
my Ref no. [protected]
my phone no.[protected]
Nirmal kumar Agarwal

It gives me great pleasure to introduce www.mobikwik.com, the kwikest
way to mobile freedom. At Mobikwik, you can recharge your prepaid
mobile for any operator at any location in India. In addition,

1) You can register and recharge add-on phones for family and friends
2) Make a bulk one-time payment to Mobikwik balance and enjoy one
click recharge.
3) Recharge through SMS or Phone Call
4) Sign up for automatic recharge every month through My KwikPlan
5) Earn Free Talk time by using Mobikwik regularly

So, hurry up and start using India's best prepaid service ! Only at
www.mobikwik.com

Mobikwik Team

i have recharge my mobile no [protected] using bsnlon line recharge top up via axis bank account the transaction has been done but still iam weating for cradit.

detail as under

mob no-[protected]
receipt no-[protected]
tr no-txt[protected]
please look in to the matter and do the need ful

regards

BSNL — online recharge prepaid, mobile not credited

txn no :[protected]
date : 22.10.2009
acct os sbi debited but my moblle no [protected] not credited with balance 110/-

my mobile no. [protected] recharge with STV 49 for 49 paisa std/local/sms with 6 months validity on 06/11/2009 and message received "you have received credit of Rs49 from no. 138212 ref no.[protected] shop keeper mobile no. [protected] recharge with STV Rs.49/ at 1:02:55 pm when I was not getting STV49/ rate asked customer care they told your mobile was rechrge with Rs. 61/ and validity 1 month which is wrong. It may be rectified to 49 paisa std/local/sms
m.k.sinha

i have recharged my bsnl mobile no.[protected] of assam circle through done card online recharge, after submitting all the necessary details they gave me a 16 digit no to recharge my mobile account, but when i entered the nos. i found that the service is not available on assam circles bsnl mobile.i had to pay the money for which i don't get any service or my mobile not recharged... infact i don't get any help by calling bsnl [protected]@[protected].

i decided not to use the bsnl service anyfurther.

sir, i have recharge my sim Rs.55(Top up) through sbi .my sbi ref no.IG13206500. and mobile no. is [protected].

Why is bsnl not accepting recharge/top-up facilities through sbi atm-cum-debit card when it is accepting debit cards of banks like union bank of india etc? i request the authorities to accept the sbi atm-cum-debit card for on-line recharge/top-up as it will be helpful to a large number of people.

service in bsnl — no receiving atm card

i kishor kumar sakhare opened my account in sbi bank branch mandvi dist-surat
since 4 months but till date no received atm card and no any response given by branch manager

hi dear viewers my name is amit from KOLHAPUR maharashtra im giving best opportunitty to earn money by recharging ur mobile worth rs1050/-
and earn daily rs 1000/- daily
so y r u waiting jst pick up ur phone and call
one phone call wil change ur life
amit mob :-[protected]...

Personal — BSNL Online Recharge Complaints

Online Recharge Complaints
I had done BSNL online recharge (Rs. 110/-) through BSNL portal. But the recharge has not been credited till now (04/03/2010 4:53:57 PM)
Details are as below

Mobile No. :[protected]
Transaction Date :04/03/2010 12:43:59 PM
Transaction Amount : (INR)110.00
Transaction Type : SBI DEBIT CARD
Transaction ID : TXE[protected]
BSNL Customer Care Docket No: KT[protected] of 05/03/2010
Alternate Contact No: [protected]

I have made a online recharge from portal.bsnl.in on 6th January 2010. But I did not get the recharge. I had made a complain to the customer care on That day(complain no 3971783). but that dd not work.. from the next i made repeatedly complains to the BSL customer care.but I can't get no feedback from them.
next complain no.5155011
next one- 5212786
last one 3691346

transaction no..
MSBI[protected]IG15214795 TRANSFER TO [protected]
06-Jan[protected]Jan-2010)

BSNL — NOT RECEIVED RECHARGE BALANCE AS PER YOUR AD.

Dear Sir,

I want to give complaint against BSNL which is service provider company to my mobile net work for mobile No : [protected]
I had top up of my mobile for Rs. 550 on 31/03/2010 through ICICI BANK net banking as per BSNL advertisemnt in news paper there is scheam of 50% extra talk time upto 31/3/2010 as per this I had to got talk time of Rs. 750. But i got a talk time of arround Rs.498 for my that top up by Ref : 57842611

Please do the needful and take necessary action to rebate my actual talk time of Rs. 750.

Thanking to you and wating favorabal jstice from you sir.

I also fall in the same trap.My transaction was not complete it says HTTP Error 500 internal server error But money already deducted from my account.The site should be banned asap.Its a new trick of BSNL to loot people.I personally advise all to beware of this site.It really sucks money!!

Oh god..the customer care is too bad.. i reachardger for 501 so bsnl to bsnl will be free for me.. It was like that for 10 days.. After that getting charged.. I called customer care ..its a big waste... i got somany complaint numbers...every time when I call to customer care I will get new new tickets.. And we have to wait for 24 hours to solve that ticket...The interesting fact is they simply close the ticket without solving it...Now also I am getting charged while I make a call to bsnl... my number is [protected] ...I will give u one compalint number ...ch[protected]

i also recharge on 03.12.2010
bsnl mob no-[protected]
recharge-330
oriental bank of commerce
But my bank account is debited and recharge is not successful
i call to customer care but there is no responce .please help
RAJEEV (BHILAI)

I have online recharges my Mob No. [protected] but till date i have not received my Refund or Balance. Details as per below :

Date Transaction ID Receipt No. Status of Transaction
27.03.2011 TXT[protected] [protected] Refund initiated
04.09.2011 TXT[protected] awaiting status from bank initiated

My bank A/c. No. [protected].

Thanks & Regards

Krunal Patel
Mob No. [protected]

A recharge of Rs. 100/- was done on[protected] through the retailer in mansarovar, Jaipur .
Reference number is 87443965 dated[protected] At 07:30PM.i m not get 365 days validity.

--BSNL PHONE NUMBER->[protected]

MY ACCOUNT NEVER CREDITED WITH Rs 500 RUPEES
I RECHARGED YM BSNL SIM NUMBER [protected] WITH Rs 500 THROUGH AXIS BANK ONLINE (RECHARGE MOBILE) MY PAYMENT CONFIRMATION NUMBER IS 29885935 AND I ALSO HAVE A SNAPSHOT OF MY AXIS BANK ACCOUNT . I RECIEVED AN SMS SAYING : u/r BSNL a/c is credited with Rs 500 as Recharge from [protected] on 28/07/2011 at 10:25:84 PM hours. Ref No.[protected]. From : 59545 28/07/2011 10:22PM >>>>BUT MY ACCOUNT NEVER CREDITED.
PLEASE CHECK YOUR SERVER AND PAY ME MY MONEY BACK BY RECHARGING IT MY A/C.

i have made recharged with axis bank netbanking on 7/8/2011 for Rs 100 for mob no [protected] i am in gujarat circle I have got the payment ref no immediately is 30421787 and next day I have got message from axis bank that 100 rs is deducted from my account .but till my mobile is not get credited balance so please do need ful

i also recharge on 22 Aug 2011
bsnl mob no-[protected]
recharge-56
IDBI BANK LTD SATARA BRANCH
But my bank account is debited and recharge is not successful
i call to customer care but there is no responce .please help Me
( Prakash Sankpal.Satara )

E Mail Id- [protected]@rediffmail.com

WE HAD RECHARGED OUR MOBILE NO [protected] THRU AXIS RECHARGE ON 30072011 VIDE OUR ACCT NO [protected] FOR RS. 200/= THE SAME HAS NOT BEEN CREDITED TO OUR MOBILE ACCOUNT. ON CONTACTING BSNL THEY SAY THEY HAVE NO INFORMATION REGARDING SAME . KINDLY HELP REGARDS
TARUN K GOVIL [protected], ---- User mail Id :[protected]@dataone.in
TRANS ID 30782148 REF ID [protected]B486

I made a 3G data top up of 192/- on[protected] through online with AXIS Internet banking to my mobile.Transaction was successful but till now it haven't credited to my mobile account.

I had recharged for 'massage-pack' (5 paise per massage, duration 1 month) with Rs 13/- on 30/3/2012 from 49939, Ref No.[protected]. But i charged 60 paisa or 70 paisa per sms since 08/3/2010. I had tried 7 times to register my complain to 1503 but all customer care persons are hopelss, careless & untrained persons. please solve my problem otherwise i will go to RIT to teach a lesson to BSNL persons.

Hi Sir,

I have recharged my bsnl 2g sim with 110 Rs in bsnl.portal.in.

The transaction of status is showing as successful in transactions, they have deducted the amount from my bank account, but i didn't receive any message about the recharge.

Transaction details

TransactionID :TXT[protected]

Receipt no: [protected]

Mobile no:[protected]



Please help me to retrun back the amount or get recharged for Rs.110

Hi Sir,

I have recharged my bsnl 2g sim with 36 Rs SMS Pack in bsnl.portal.in.

The transaction of status is showing as Refund Initiated in transactions, they have deducted the amount from my bank account, but i didn't receive any message about the recharge.

Transaction details

TransactionID :TXE[protected]

Receipt no: [protected]

Pls Sir...Pls Solve My Problem Pls...PLS...Plsssss...

Dear sir/madam,

I have recharged towards my online bank account of bsnl prepaid. Amount been debited on my bank(sbi) account, but not credited on mobile

Hi Sir,

I have recharged my bsnl 3g sim with 501 in bsnl.portal.in.

The transaction of status is showing as Refund Initiated in transactions, they have deducted the amount from my bank account, but i didn't receive any message about the recharge.

Transaction details

TransactionID :TXE[protected]

Receipt no: [protected]

I am A.G.Swamy Retired Pensioner stating that my land line NO[protected] is under faulty condition since from three months back.I reported the matter to I/C Telephone staff at Sankaraligapuram and as well as to SDO Telephone Virudhunagar many more times but nothing action has been taken on faulty telephone till this date.I request you that my faulty telephone may be rectified at your earlist please.

I have tried to recharge my mobile balance on 14.03.13.
BSNL Mob No.- [protected]
Reacharge- Rs.100
canara bank
But my mobile balance is still not successfully recharged and the money has been debited from my bank account also.
kindly help.

i have tried to refill my BSNL prepaid Mobile (orissa circle) using bsnl prepaid online recharge portal Through online recharge and refill of Rs 200.00 two time 16/04/13 (first one at 11:48:17 hr. and another at 11:53:37 hr and received only one recharged message from bsnl another recharge amount of Rs.200.00 still not recharged but Amount of Rs 200/- and Rs. 200/- already debit to you from my BOI (Bank of India) saving account that i received the message from BOI.
my last transction was TXT[protected]
harased !!!

bisu (Betnoti, Odisha)

RESPECTED SIR / MADAM

I HAVE DONE ONLINE RECHARGE FOR THE MOBILE NUMBER [protected]. BUT THE TRANSACTION AMOUNT FAILED. IT SHOWS THE TRANSACTIONS WAS DONE . BUT FAILED TO GENERATE BILL.. BUT THE AMOUNT IS NOT GET RECHARGED FOR THE MOBILE. ABOUT 1011 RUPEES HAVE BEEN LOSTED. ( RECHARGE MADE FOR 3G DATA ). I HAVE DONE TRANSACTION THROUGH IOB CREDIT CARD BANKING.. IN NET BANKING IT SHOWS THE
Bharat_Sanchar_N-VID621165O14033 DEBIT 1011

SO I AM REQUESTING YOU TO EITHER RECHARGE OR REFUND THE AMOUNT..

THANKING YOU ...

YOURS TRULY


VIJAY MANIKANDAN M S

TRANSCATION ID IN BSNL FOR THIS PHONE NUMBER [protected] IS

TXE[protected]

Dear sir/madam
I recharged my BSNL mobile through cub account for Rs.200, the amount was debited from my account, but recharging is not yet done, my transaction id is

TXT[protected]

Kindly do the needful thanking you

I recharged mobile no.[protected] for Rs.500 but the
money was never deposited in the main balance of the mobile no.
but on the other hand money was withdrawn from my account.
the transaction reference id is TXL[protected].
I used the following url for recharge
http://portal.bsnl.in/RC3/aspxfiles/instarecharge.aspx

Dear sir or madam
May I know I have WLL net connection for last three month but didn't got net bill. so let me know whose can speak and where? Please. Thanks

I am Abdussamad. A from Kondotty, Malappuram district Kerala state.Iam using high speed internet through wll phone my wll phone no ; 2115836 my problem is 1-From yesterday Ican't to use internet by dialing #777 please help me . THANKYOU

Sir,
my wll no is[protected] sir wll ka connection internet ke liya tha. Sir, lekin mera net ( 4 days ) kam nahi kar raha hai . mera bill bhi clear kar diya gya hai .

I am also getting the problem. There is no speed. Actually what is the speed of the wll phone internet

traiff details

dear sir, my phone number[protected] at Borly, teh. sanchore Dist. jalore is dead since one year and we are payeing the bill since one year
and we complaining since 10 month's but no body can take action or lition in your department

Dear sir,
respetfully say requst you that my village -BORLY exchange-JHAB teh-SANCHORE the telcom district-JALORE-SIROHI (Rajsthan) the whole phone are not working since more than ONE YEAR but the villagers are payeing the bill amount regularly and complaining reguralarly but no body can take the action or lition the voice in the department so now the villlagres are CONVERT TO THE USE TO PRIVET SECTOR'S MOBILE SERVICE but theare is no problum to service so please mind the requst and take the action our village ph. no. is[protected], 258218, 258037, 258101 and more 20 numbers

yours faithfully
Dr. Ajaysingh Rao
CHAIRMAN
Sanchore fruit and vegitable marketing socity limited

yup... whats this? m trying to see my usage like hell... m nt able to c ma details...
1. the portal http://bbservice.bsnl.in is nt opening
2.if it opens it does nt show any detail information about usage
who vl b responsible if by mistake i exceed my usage limit. bsnl should should should look at this problem n shoyuld corect it... this is frustrating

my usage traffic details information page not showing in january2009.new session login fails.pl.check and atttend.

BSNL/Broadband — The usage site is not visible

The usage site was not showing any details for the past 2 weeks and now even the site is not opening http://bbservice.bsnl.in/ this is the link

BSNL Broadband — NOT SHOWING USAGE

i have a broadband connection of plan 250 home for last few days i am not able to check my usage as i use limited. i made this complaint earlier too.
pl. do the needful.

Thanks

i couldnt open 'uage portal detail' link in dataone.in site.pls correct it.

maine 2 week pehle brodband lagwaya tha, par usme link nahi aaye or agar aate hai to speed sir 5-10kb per second aa rahi hai, jabki minimum 256kb per second aani cahiye.maine complaint ki thi par kuch nahi hua, mere 750 ruppye pani mai ja rahe hai.

I am unable to view my usage even after longing in with the correct user name and password. please do the needful to access the full benefits of the BSNL broad band service.

i want to know how much data i have downloaded
& how much data remained to down load for free

i m not getting on bsnl broadband usage.if i get i m not able to check my account i mean my usage.please try to solve it as soon as possible.

i am using broadband-combo500 plan.
bbservice.bsnl.in website is not working,
how do we view download asage

for broadband combo500 plan
how much k/bytes we may download free (except period 2AM TO 8AM) in a month

BSNL Broadband — BROADBAND USAGE DETAIL NOT SHOWING

broadband usage details
I am not able to see my bsnl broadband usage details online.
i logged in with my portal id and password and there is no details for paid month and also for the current month.
please help me to find the usage details of every month

YE BSNL Bhosadiwale kuch kaam nahi karate. website bhi update nahi karate, Suar ke bacchonko fokat ka paisa chahiye har month. Government ka kaam aisa hi hota hai. Broadband kitna use kiya hai kuch pata nahi chal raha. is se pahale aise problem nahi hoti thi. Speed bhi kam kar diya hai bahan chodo ke pillo ne aur bill bharne me thodi bhi der ho gayi to oran landline band kar dete hai madarachod saale BSNL me kam karne walon ki bahan ka loda.

DEAR SIR,

Sir i have recieved a message in my bsnl mobile no. that "my mob. no. has won GBP 200, 000 in the 2008(SHELL) INT'L Mobile draw."
So i request you to look into this matter and inform me accordingly that what is the procedure to collect the prize.

THANKING YOU
YOURS FAITHFULLY
RAHUL MODI.

DEAR SIR,

Sir i have recieved a message in my bsnl mobile no. that "my mob. no. has won GBP 200, 000 in the 2008(SHELL) INT'L Mobile draw."
So i request you to look into this matter and inform me accordingly that what is the procedure to collect the prize.

THANKING YOU
YOURS FAITHFULLY
D.Ramaswamy

DEAR SIR,

Sir i have recieved a message in my bsnl mobile no. that "my mob. no. has won GBP 200, 000 in the 2008(SHELL) INT'L Mobile draw."
So i request you to look into this matter and inform me accordingly that what is the procedure to collect the prize.

THANKING YOU
YOURS FAITHFULLY
J.Vinothdhilipan

DEAR SIR,

Sir i have recieved a message in my bsnl mobile no. that "my mob. no. has won GBP 200, 000 in the 2008(SHELL) INT'L Mobile draw."
So i request you to look into this matter and inform me accordingly that what is the procedure to collect the prize.

THANKING YOU
YOURS FAITHFULLY
PANKAJ VAISHAMPAYAN

DEAR SIR,

Sir i have recieved a message in my airtel mobile no. that "my mob. no. has won GBP 200, 000 in the 2008(SHELL) INT'L Mobile draw."
So i request you to look into this matter and inform me accordingly that what is the procedure to collect the prize.

THANKING YOU
YOURS FAITHFULLY
PANKAJ VAISHAMPAYAN

i have recieved a sms that i hav won gbp 200000 in a mob draw in sdpc uk and to claim this amt contact Dr. Philip in UK

Dear sir,
I received a message in my Airtel mobile that my no. has won GBP 200, 000 in a draw of 2009
from SPDCUK(SHELL) i have to claim my prize from Mr.Ibrahim Ahmed.
I request you to into the matter and inform me accordingly what is the procedure to collect the prize.


yours faithfully,
S.AFZAL

I received a message in my Airtel mobile that my no. has won GBP 200, 000 in a draw of 2009
from SPDCUK(SHELL) i have to claim my prize from Mr.Ibrahim Ahmed.
I request you to into the matter and inform me accordingly what is the procedure to collect the prize.

I received a message in my Airtel mobile that my no. has won GBP 200, 000 in a draw of 2009
from SPDCUK(SHELL) i have to claim my prize from Mr.Ibrahim Ahmed.
I request you to into the matter and inform me accordingly what is the procedure to collect the prize.


plzz responce me about that. thanks..

DEAR SIR,

Sir i have recieved a message in my airtel mobile no. that "my mob. no. has won GBP 200, 000 in the 2008(SHELL) INT'L Mobile draw."
So i request you to look into this matter and inform me accordingly that what is the procedure to collect the prize.

THANKING YOU
YOURS FAITHFULLY

modem not working since 5 days

My telephone line JMNK 2664718, at Jamnagar, Gujarat is 2 year old connection.But, sincce i got applied for "Broad Band" connection.I am severily facing problem in telephone line.I have registered several complaints in 197 through phone and personally. I have a receipt of my written complaint to Mr.yagnik/Mr.Sihora.It is still dissconnected since saturday 20/06/09 till now.I do not know the pourpose of getting broadband at home when it is always dead line.Everytime i complaint, they repair.The frequency of complaint is 3-4 times a week.Please let me know to whome i complaint and when it will be permanently ready. I am fade up with service department at My Address at "Flat No-13, Haveliwali Seri, Sarusection, Jamnagar, Gujarat".I lost faith in BSNL.I am going for private wirelwss connection.Also, I am planning to file a case in consumer court for this harrasment and to get the past month charge and modem charges back since its incepction.
This is my request to change my connection from "K.V.Road" to "PATEL COLONY EXCHANGE" or dissconnect permanently.

surjeet dhara
Flat-no-13, Shiv Appt, Havliwali Seri, Sarusection, jamnagar-361008
contact no-[protected]

hi
i have bsnl homo combo 500 plan. i face the problem of very low internet speed during free hrs ( 2=00 to 8=00).Why bsnl people slows the speed during this free use period.the speed during chargeable hrs is alright.

my landline no. is[protected] is dead from last 5 days & internet is also not working. i had booked complain online no.. my complain no. is [protected] dated 31.3.15. but still it has not been solved

Regards

MEghna
[protected]

sir,
While enrolling gprs i received all 4 gprs messages and activated in my mobile with 1111 pin numbers.But could not send mmsand find the foolwing message in my computer "Your SIM card is not activated. Initialization failed. MSISDN:[protected], reason: Exception: Could not fetch services! please give me the solution.thank you.

sir/madam,
i have been using bsnl prepaid sim card right from 2003 which i purchased from thiryparty person upto yesterday it was working well but now it says sim error.what to do can i retain my same no.currently i don't remember the person with whom i got my sim card.I want to retain my same no my no is [protected].iam resident of katpadi vellore.whom to approach and what is the procedure ?
urs
nandhakumar.

today i cann't get bbservices.bsnl website to find my usage details

how to get usage details

help me

thankyou

HOw many data down load

dear sir/madam,
i am not able to open my bbservices account
it is not showing in my web page
so plz tell me
how to get usage details
nd
HOw many data down load

Sir,

I can't open the site of bbservices.bsnl.in for view my account status. please guide me.

thanks

Sir,

I can't open the site of bbservices.bsnl.in for view my account status. please guide me.

Sir,

I can't open the site of bbservices.bsnl.in for view my account status. how can get that HOw many data down load please guide me. my bsnl land line no [protected] thanks

dear sir/madam,
i am not able to open my bbservices account
it is not showing in my web page
so plz tell me
how to get usage details
nd
HOw many data down loadmy bsnl land line no [protected] thanks

sir i m unable to check my usage account
every time i sign in my portal id it refuses to give acces to my account.
n i m very sure that i hv not forgotten my portal id or its password.
it wud b kind o[censored] to look into the matter.

Dear
sir
plese send me instruction for uses charge of total account by bbservices on my id [protected]@yahoo.com
my telephone no-[protected] which is uses for broadband pln under-500comboplan

yoyr, sown
pmtripathi
gopalganj.bihar

sir,
i m not able to open this webpage...so please let me know how to know my usage details.

dear sir i m not able to open the particular site ni ve to check my usage but this is not possible to do this
plz help me
thx.

dear sir,
i am not able to open bbservice.bsnl.in to find out my usage data. pls help me. tell me how to know find my usage data.
thanks

i am not able to open my bbservices account
it is not showing in my web page
so plz tell me
how to get usage details
nd
HOw many data down load

i am not able to open my bbservices account
it is not showing in my web page
so plz tell me
how to get usage details
nd
HOw many data down load


and this problem arises again and again and again... after every 2 or 3 days

sir,
please furnish my bbservices usage and balance usage available.please also furnish concerned website details so as to see my usage details as and when.
thanking you sir,
rajanikanth paineni

sir,

plz update your website bbservices.bsnl.in daily bcoz i m always unable to open same page.

sir,
i would like to know bbservices to check my internet account details.

i want to see my usage

Sir,

I losed my Cellphone, now my no. also not my hand.
Please cancel my BSNL mobile No. [protected]

Dear sir,

we are get to lot of mobile number from your department so some person left by our concent so cancel so this number who is contact to me ? please sent to me contact number and email id

Dear sir
I care called your customer help line to know the proceedure for cancellation of my 500 plan . But non of them ready to receive the call. The say one minute and keep me waiting for more 15 minutes, this has happen twice



K.Parameswaran

Dear Sir

Iam parameswaran my bsnl number is 24750832, This is bring to your notice, I request to cancel my BSNL Boardband 500 c plan, on urgent basis i have moved to pune.
















































Pls can my connection
K.P

I am Mrs . Sundari having bsnl telephone No.24356512 in my name, in following address No.125. "B" Black Baruvanagar, Teynampet ch-18. I would like to surrender my telephone due to change my residence, so kindly cancel my land line connection and refund the deposit amount.

Kindly take the action immediately and do the needful and oblige.


Thank You,
B.Sundari

Cancel the connection: I would like to cancel the BSNL Land Line from this month (April 2011). My number is[protected]
Thank you
Suresh A

BSNL internet — usages

I am using internet for last 8 months. my usages has not increased, but it has decreased. My bill amt should be less, but it is more. I am well aware that internet has nothing to do with time. bill amt depends upon downloading. but my downloading is very less than earlier. pls help me out.i have given application in bsnl, sangvi office, pune.

BSNL internet Complaints - cant open internet usage account
Review all BSNL internet complaints
BSNL internet
cant open internet usage account
I am trying to open internet usage account for the past 5 days...

It is coming as "INTERNAL SERVER ERROR"...

Please help me to solve this problem...

Regards
Shaukat

how to open new internet account in bsnl give instruction

In spite of informing BSNL, BISTUPUR, JAMSHEDPUR-831001 regarding NON-OPERATION OF INTERNET FOR THE PAST TWO MONTHS, instead of setting right the Internet Connection, BSNL have regularly Charged us the Regular Monthly Charges in the Bills for the Months of November & December 2008 which we had no option but to pay to avoid dis-connection.

It is hereby requested that our Internet Connection is set right within the next two days or else we shall file complaint with the Consumer Forum of India for Poor Service as well as apply for disconnection.

I am trying to open internet usage account for the past 8 days...

It is coming as "invalid user name or password"...eventhough putting correctly portal id and password which is given by your representative.

Please help me to solve this problem...

Thank You...

i am trying to open internet usage account for the past 8 days, but page does not open. please sent the details of month april-09 and may-09.

With thanks
Hira Lal

I am trying to open internet usage account for the past 8 days...

It is coming as "invalid user name or password"...eventhough putting correctly portal id and password which is given by your representative.

Please help me to solve this problem...

Thank You...

i m trying to open the site "bbservice.bsnl.in" from last 20 -25 days as i want to know the usage details but it is showing some error...

So i request to solve my problem...

Thank You...

Since I was irritated on getting back to the net and seeing the same message telling me that you have "Internal Server Error" for the past 4 days, I am complaining this to whoever is concern. Please fix it as soon as possible.

i can't open internety usage account..please clear that problem

BSNL always makes fun of the customers. BSNL system itself is like that. People at ground level wont work. The computers also wont work properly because the people who run them wont work properly.

frvf

I am a BSNL WLL subscriber, tele no. 20266054, the last 4 months.
I got a bill for Rs 3409/- for the period 1/9/2008 to 31/10/2008(bill no.[protected] dtd 7/11/2008), which showed a previous balance of Rs 1110/-.
On contacting Mr Pawar, A O Mobile (Cell No.[protected], landline[protected] he told me that the same would be amended by him, as it was reflected erroneously.
My peon went for a fresh bill thrice to a customer service centre, but the bill was not amended.
I got a printout of transactions in the last 6 months from my bank, wherein it was found that BSNL had not presented Indian Overseas Bank cheque no. 304045, issued by me in favour of BSNL.
Apparently the cheque was incomplete.
Why could Mr Pawar not have given me this same information in my first talk I had with him.
Must have called him up at least 9 times, besides sending my peon thrice to the service centre.

I have availed of the EVDO internet access on my PC.
As per the initial product literature I believed that it had upto 2 MBPS speed
Usage the last 4 months leaves me doubtful of this claim.
At the best of times, that is late night or early morning, the speed usually goes upto 500 kbps or once it had gone upto 590 kbps.
2 MBPS speed has been a mirage.
Any scope for improvement.
Hope BSNL can throw some light !

I live in the Kondhwa area. We have not been receiving bills for the past 4 months. I went to the BSNL office near Poona College to get a duplicate bill and for some corrections. The lady over there helped me and was very efficient but she agreed that there was some problem with consumers in Kondhwa not receiving bills. This month again we have not received the bills. I wonder when this problem will get sorted out. Two of my neighbours are elderly people and it seems their line got disconnected because they did not pay the bill which they never received.

Dear sir,
[protected] please send duplicate bill.

BSNL — closed connection But they are sending bills monthly.

I am Ajay.My bsnl No.[protected]. I already submitted my instrument. Around 4 months completed. Buy they are sending bills every month till date.


Regards
Ajay
E-Mail: [protected]@yahoo.com

Tel No. 26890557

We never get Bill intime. To-pay the same before the due date, we have to collect Duplicate Bill from Exchange always.

www.bsnlpune.com website always uder modification.so we never getting our bills to view.'View bill' option always give error message.

I had applied online for broadband connection one month back but no respond from the concern.

Dear Sir,
I would like to pay my bill on-line. Could you please give me the site address because the site address I have got is bsnlpune.com which is not getting opened.
Please send it to my mail id ie [protected]@india.com/debashis.[protected]@indiatimes.com/[protected]@gmail.com

Thanks & regards

Debashis Chowdhury

Since last two to three months I am unable to get open the <bsnlpune.com > site. I want to know when the site will modified & available for the customers

www.bsnlpune.com website always uder modification.so we never getting our bills to view.'View bill' option always give error message

BSNL. Pune — Phone is not shifted to new location, it has being more than a month

We have summited the request in the end of September for shifting our landline. But it is not shifted yet. I have followed them many time but most of the time there is no one in the office to take the complaint. I ask for the complaint register also but there is no such thing in there office.

my phone [protected] is dead from last 6 months

my landline telephone no[protected] is dead from last 6 months

We never get Bill intime. To-pay the same before the due date, we have to collect Duplicate Bill from Exchange always.

We are pleased to inform you that our telephone no,
[protected] has been commissioned from19 Dec 2009.
But till today we have not received any bill from BSNL office.
To avoid inconvenience of service, we have collect duplicate bill from office and payed it in time, so please send us our bill in time.

Hello,

I have not got the landline Bills[protected] since for Feb. 10. If i didnot got the bills, how can i pay it????

But since 17th March, 2010, my landline phone has been disconnected.
To pay the bill is not a problem from my side. But i think that there shall be follow up from ur side also before disconnecting the service.

Faithfully yours,

Nagarkar Prasad Prabhakar

Tirupatinagar, Warje Naka, Pune

I have deposited my telephone in safe custody in the Telephone exchane at Karve Road, Pune till 15th April 2010. Will it be released on the due ate of 15th April or do I have to apply for the release?
Please advise.
Ravindra D. Joshi.

My land line teliphone no is 25425846.I have received bill dated 07/08/2010 amounting Rs
2220/- In this bill Rs 1600/- are charged towards one time modem charges. In this respect i want to submit that i have already paid Rs 1000/- in bill dated 07/08/2009.Ihave enquired to rectify the bill in karve road office but no responce from there side.My last date of bill payment is 28/08/2010.So pl inform exact amount to be paid .my mail id is
[protected]@gmail.com

BSNL, Pune — landline bills

landline tel[protected] bills nor received regularly.
though i paid with duplicate bills. the details were not provided by bsnl office
i want detailed bills for mar luly and aug 2011

We have registered complaint about our telephone line 26930466 havin a lot of disturbance. The teleohone 26930366 is also not functioning properly, as a result the internet page is not displayed of gets frequently interrupted during working hours. We are finding great difficulty in communicating / responding to the emails we receive. This situation has been for more than a month. The reply we have been receiving is there is a major problem and we are working on it. But no positive commitment i made in this regard. It appears from this response that customers has to be entirely at the mercy of BSNL. Hope your servicesand responses improve. - Joe Fernandes

Bsnl always getting billing errors. Firstly since i wanted a new internet connection i had to give a chq of rs.750/-. And then got connected but for six months after that i never recd any bills. Since had taken connection from franchisee they told me not to worry and the bill would come. Though i did remind them every month and they kept saying a lot of people from the complex have not recd the bills also. It did come for all the months together and with late payment fee which i refused to pay since they told me there was a technical error which is no fault of mine. Finally a mr. Khare from bsnl called me and told me ok i will see that you do not pay the penalty for late payment. From then on every bill carried forward arrears so finally my did advised me to pay annual which i did and now i have got a bill after paying annual of arears and late payment penalty of rs.763?- which i know is the carry forward of the security deposit with penalty. Spoke to mr. Nalle from salunkhe vihar exchange who asked me all the details and asked me to contact my did. My did asked for a xerox of the last 2 bills and told me to pay the chq as the annual would start from april. Later i saw that it was mentioned in the bill annual from 1/3 2013 to 28/3/2014. Hence the person working for my did told me not to pay the chq. Then i called up my did and told him to look at the bill and he seemed little annoyed and said he will look up the matter and get back to me. Also in between spoke to a lady from bsnl and told her i had paid the security deposit on 16/4/12 which was encashed on 19/4/12 and the bank name and chq number. She told me dont you have a recpt which was not given to me hence i said no and she took my mobile number down saying since it is so old i need to check our records. Till date it is more than a month but she has not got back to me. Bsnl have lack of communication problems hence these errors...2 officers called me but still the same has not been rectified though they promised to rectify the same.

Dear sir/madam,
My main account balance automatically deducted from my account.Customer care not attending the call.No.1503/1507 not working properly.Please shutout the problem.Otherwise I will force to go for consumer forum.My mobile no:[protected]

my telephone line is not so clear .and also my net connection is not so good.

Dear Sir,

my telephones voice is very low and to the telephone.
pls rectify the problem

regards
muthu

I HAVE A LAND LINE NUMBER[protected] THE TELEPHONE LINE IS NOT CLEAR and my telephones voice is very low for past 4 months and i am complaining regularly, But the Telephone man says it is correct from their end. But it is not rectified. So kindly do the needful.

sir/medam,
past one year my Telephone No.[protected] is not working properly. we accepting the incoming call and outgoing call only ten days per month. after ten days the line disconnected. if i give the complaint, this will clear after one ot two month. we are paying the our telephone bill without any incoming and outgoing.please i request you to give a prompt service as soon as possible,

Landline Telephone line not working properly. Some voice heard. No dial tune. Any incoming & outline is working.

my land line no.is 2365314 and since from the morning my line is completely dead and i have tried both of your toll free number and your complaints number (1500) and i frustrated not even getting any responce from you. Kindly rectify my line fault as soon as possible.

I have a land line no[protected] . My telephone voice not clear and most of the time cross talk voice disturbs.

I HAVE A LAND LINE NUMBER[protected] THE TELEPHONE LINE IS NOT CLEAR and my telephones voice is very low for past 2 months and i am not able to reach 1500 number. I have placed complain 198.But there is no respose till date. So kindly do the needful.

I HAVE TELEPHONE NO[protected] WITH BROAD BAND COMBO PLAN. TELEPHONE NUMBER IS NOT WORKING FOR THE PAST ONE WEEK, BUT WE CAN HEAR DIAL TONE WHEN WE DIAL TO THIS NUMBER WITHOUT ANY REASON. THE BROADBAND ATTACHED TO THIS LANDLINE ALSO NOT WORKING FOR THE PAST ONE WEEK. THOUGH I BOOKED COMPLAINT IN 198, SO FAR IT WAS NOT RECTIFIED. PLEASE ATTEND COMPLAINT IMMEDIATELY.

BSNL — VOICE NOT CLEAR & VERY LOW

MY PHONE NO.[protected] IS NOT WORKING PROPERLY.MANY TIMES I COMPLAINT TO 198.THE VOICE COMING TO US IS VERY LOW & NOT CLEAR.THE BSNL COMPANY EMPLOYEE ARE NOT LISTENING TOWARD CUSTMER.INSPITE OF SEVERAL REMINDER BUT NOT RESPOSE FROM YOUR SIDE.SO PLS AGAIN & AGAIN REQUEST U SEE THE MATTER IMMEDATELY.

my current bill

my name is shaikh khadar i am a student using broadband services since last 5to 6 month iam getting acess bill of the broad band services in the month 01-jan-2009 to 28-jan -2009 i have used very less broadband services and still ia have recive excess bill iam student i canoot pay that much amount of bill as i have the broadband plan of 250rs in every month and the bill for the mont of jan 2009 is of 3114 so plaese see my complain

data one is not providing any information about my account. so i am helpless about how much kb's i used. please correct it.

I have facing same issue.My bill amount is 19, 000 Rupees. I am not using this much.