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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
70
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 750

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N
N Perumal Swamy
from Madurai, Tamil Nadu
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no activation

The following no is out of order from 3th dec 2008..complaints have been given six times but there is no action till date.
Mobile no: [protected]
sim no:[protected]H
validity till 11th jan 2009
balance 1078.25
complaints done
with complaint no and date
L[protected]TH DEC
L[protected]TH DEC
L[protected]TH DEC
L[protected]TH DEC
L[protected]TH DEC
L[protected]...
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srirama raju penmatsa
from Pune, Maharashtra
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ADJUSTMENT OF EXCESS PAYMENT MADE AGAINST BILLS

my telephone no. is[protected]. unfortunately i made the mistake of making payment of above telephone bills via icici/sbi credit card, on 3 occasions totaling about Rs.3000/-. although bsnl received payment they have not adjusted against my bills on some technical ground. hence, to avoid disconnection, i again paid the bills direct (viz. double payment). i made a complaint in the web site of bsnl more than 8 months back for adjustment of...
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S
sudarsan R
from Godhra, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone line dead

Landline is dead
To,
To,
GM, BSNL.VELLORE
I am a BSNL landline holder bearing a phone no.O[protected] staying at NO. 876, MGR. NAGAR, PAIYURKULAM, ARNI My Phoneline is not working since 8th December 2008. I had lodged a complaint on 11th December and again Dates 12, 14, 15, 16 december. But till today. i.e. uptill 17th December neither the complaint is attended nor the phonneline is working.
So kindly,...
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A
A.V.S.V. JAMADAGNI
from Valsad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BARRING OF OUTGOING AND INCOMING CALLS

My cell phone no. in [protected]. I have paid all my bills upto last month. But, my outgoing calls have been barred on 10.12.08 night and incoming calls have been barred from 16.12.08, in spite of my e-mail dated 11.12.08 informing to the Public grievance cell about my payments. MY COMPLAINT NO. REGISTERED IN THE PUBLIC GRIEVANCE CELL OF BSNL-AP, HYDERABAD IS 4793. My grievance has not yet been addressed till today....
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D
DIPANKAR NANDY
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL DOSTI PLAN

I am suffering still now by BSNL DOSTI plan, I am send SMS in 40 times to 53733 (DOSTI [protected] [protected]), but still now I am not get free from [protected] to [protected]. Customer care not reply this problems.

Why ???
No. Is
[protected]
[protected]...
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S
santosh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to know the changed number

sir, am trying to trace the number of[protected]. this number has changed andi want to know the new number alloted to this address kindly help...
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S
santosh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill of incoming and outgoing calls in detail for last two months in internet

sir i want to know the bill in detail of incoming and outgoing calls in internet as am getting block calls and nusiance calls i want to trace them up to date. my phone numbers are[protected]...
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S
santosh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

details of outgoing and incoming calls

sir,
how to get the details of incoming and outgoing calls in landphone from andhra. i have problem with my land numbers and i want to check it out as the bill is increasing with out my involvement. i tried with bsnl customer care people but unable to get from them i want to see them in internet online every time to check the wrong calls going and coming kindly please help me...
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J
jyoti dhansukh parmar
from Surat, Gujarat
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SIM CARD/MOBILE LOST - REG.

My above mentioned mobile (Prepaid) sim issued by Vyara exchange, Tapi district, Gujarat, has been lost/misplaced during my visit to Mumbai during May 2008. I am unable to locate the same. I request you to please block my mobile/sim and reissue the same to me at the earliest.

Hoping for the favorable action pl.

My current C/o mob. no. is [protected]...
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B
bilesh k raj
from Hosur, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess bill

EXCESS BILLING
To,
A.O. (TR)
kottayam Telecom District
BSNL,

Subject: Excess billing on broadband usage for month of oct 2008 on Telephone Number - [protected]

Dear sir,
It was shocking to receive a bill amount of this kind as my usage is very limited and specific.
We as professionals are not equipped to keep a check on hacking of password nor have the time to fight...
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R
Ravinder Rawat
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect billing

Incorrect billing
Please forward this complaint to relevant authority.

Respected Sir,

In september 2008 I had booked a broadband connection with Rs 250/- home plan (limited usage of 1GB). In 7th nov 2008 I had submitted an application for converting my broadband home plan to Rs 750/- (unlimited usage). The SDO Mr. A.K. Dhulia told me that this process will take 3-4 days. After 1 week I went to BSNL office...
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R
R.Senthil Kumar
from Chennai, Tamil Nadu
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Phone line is not working last 50 days ago.

Dear Sir,
My Telephone no is:[protected]Tirupur) is dead for the past fifty days. In spite of booking of complaints no action is being taken to rectify it. Also i will compliant directly at veerapandi exchange and Tirupur bsnl office. But no action still now. i am very dis appointed. bsnl customer service is very very poor. Also i am missed lot of export orders. Still, they are claiming the bill for telephone. Kindly advise me...
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R
rupali Mhatre
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LOST OF BSNL SIM

I lost the BSNL SIM Card with my cell phone recently at the Koperkhaire-Vashi Rd, Navi Mumbai, dt.14 Dec. 2008 @ 9.15pm Please block my cell no: [protected] issued at BSNL, Aurangabad, Maharashtra. which is issued on my Fathers Name i.e. Sitaram Mhatre.

Please issue a replacement SIM card. Let me know where to collect it and what are the charges? my alt cont no. [protected]....
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Siddharth Gaur
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Franchisee Overcharging

Hi

I live in Rakshak Nagar gold, kharadi - pune. I want to have BSNL phone and broadband at my place but when i enquire about the fees from the franchisee operating there ( Deep Telecom) i came to know that he is charging more than what BSNL has decided.
1. For phone he is charging 1500 as security which is only Rs 1000.
2. He is also charging 500 as installation charges which otherwise is NIL.

And...
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champalal daulatmal
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

isd charges for calling to customer care

dear sir i have bsnl postpaid 525 plan not having isd facility i have jodi connection no [protected]/[protected] .sir i am using this connection since 5 yrs .this time i have got invoice no [protected] dated 5/12/08 .to calling to customer care no [protected] has been charged as a isd call for [protected] .it has been charged rs 208.80 .for [protected] rs 36.00 has been charged as a isd call charges though i am not having isd facility.
...
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PRAVEEN MANDAL
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL BROADBAND BILL WRONGLY CHARGED

Respected Sir/Madam,
my self Praveen Mandal I'm working with Aviva Life insurance comp ltd as an sales manager and also doing MBA from ICFAI distance learning course.
I have taken BSNL broadband connection[protected] in Home 250 Plan for my MBA studies and within a month I have submitted a application for change plan to unlimited one i.e. Home 900+ on 14/02. BSNL officials accepted my application and assured me that...
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prasad.s
from Thiruvananthapuram, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

high bill

high bill in one month plan 250, bill amount 1262...
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Sandeep Kumar
from Panipat, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call drop

Good evening Sir,
I Sandeep Kumar use BSNL mobile no [protected].From the day of beginning i am facing problem of call drop.Most of the time when i call someone it shows call failed.Even when someone call me most of time i am not able to recieve calls.Same problem with my father mobile number [protected].I complain against this many times.Even BSNL person comes to my house to check at that time it shows full signal.He advises me to...
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shibu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

USER ID AND PASSWORD

SIR
LOSE MY BSNL NIC CARD USER ID AND PASSWORD PLEAS HELP ME URGENTLY PLEAS CONTACT ME IMMEDIATL ITS MY MOBILE NO.[protected],
FAITHFULLY
SHIBU...
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V
vajrakumar H nayak
from Bengaluru, Karnataka
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block sim

sir,
i have lost my cell and sim[protected] around 8.50am the one who is taken its some time switchs it on too but i cant do anything pls block this sim.
sim number[protected]N
phone number-[protected]
purchase date[protected]
balane-45RS
thanking you...
contact number-[protected]...
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