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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Aug 13, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 750

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Prabin P.B
from Delhi, Delhi
Jan 3, 2009
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Sir,
I have taken high speed internet connection through BSNL WLL phone. Since then i was in trouble with it. At the time of taking connection i got sufficient speed. But my friend, who is also opted same plan argued that he has more speed than that of mine. Now the speed has decreased to such an extend that I have to refresh each page more than two times to view it. It is very difficult to load even the basic HTML view of GMAIL. I complained the authorities but they say that they found no problems. There is no problem with my computer. Please take necessary action as soon as possible.
Aug 14, 2020
Complaint marked as Resolved 
i too have the same experiance. when i took it it gave me deasent speed for some dys. later speed reduced like hell and even much poorer that a gprs connection!!! plz take necessary actionss
my bsnl wll is working very slow..it has been showing the speed of 230kbps but the speed im getting is only 60 kbps just equal to bsnl landline internet speed..downloads have been very slow..i didnt get whats wrong with these wll services..im getting boredom even to connect it..im very unsatisfied with the speeds im getting..
my bsnl wll is working very slow..it has been showing the speed of 230kbps but the speed im getting is only 34 kbps just equal to bsnl landline internet
my no. [protected]
and
many time auto disconnect bsnl wll.
please should my problames.
hi,
guys for checking the speed of wll u just need to login into google after that write mcafee speedometer u will find the real speed of internet connection, the speed of wll is 20-40 kbps ...but the company says that the speed is 144kbps tell these fools that every know's ur speed...bsnl is !!!
bsnl is corrupt, talking about the high speed but offering 13kbs/s through wll connection, talking about broadband @256 but providing only 128kbp/s.They are just making the people fool to collect the money.As for as me is concerned no body should use any bsnl sevrvices weather it is internet or others.
very slow speed wll in internet
the bsnl wll is very fast & i like it

bsnl wll fixed — complaint regarding net

sir, i have a fixed wll connection with internet connection(250/- unlimited).i have faceing problems during surfing 1. The internet connection after some times diconnected this makes a problem . 2. know the after the use of net what is the procedure of knowing the detail o[censored]sarger charges 3. what is the max speed of net at wll fixed. my phone no.is o[protected]
I have recently relocated from chennai to Guduvancherry. In Chennai, I have Data One modem through which I can connect to internet with no issues ... I had problems only with Customer service.. In Guduvancherry I was forced to use BSNL WLL phone because we dont have telephone lines... It sucks all my day... Will check few more days and need to search for different service provider...

Problems that I am facing ::

-- It will not connect easily (keeps on dialing)
-- It connects after a great struggle, it will disconnect in 10 minutes :-(
-- When I ping the websites, I can see too much fluctuations and response time : 3032 ms normally it will be 200 to 500 ms

Atlast I have planned to get a new computer.. will check for the performance and go for new service provider
I also have the same connection, that is BSNL WLL. Speed is not one of my problem as I usually download software and I can get them by leaving the computer on while I am sleeping. It would be one of the perfect connection for me if it was not for the disconnection problem. At last I have downloaded the BSNL DataOne dialer hoping that will solve my problem. I found the thread on this page: http://www.thinkdigit.com/forum/archive/index.php/t-101090.html

BSNL Broadband — showing high usage though not used

I am using bsnl broadband 500c plan.i usually get a bill below Rs 500/- as i use for domestic purpose.But I had to pay more than a 1000/- at times, I complined at local offices but there is no response.Actually I check the usage everyday.Some times the link, particularly in the last week of the month will not work properly showing that, Usage records are not available.If this is going to be repeated I have no option of complaining in the Consumer Forum.
my bsnl wll net device shows 230kbps speed. but it works very slow. it download speed comes to 1.5kbps to 2.5kbps and some time when god grateful on me it shows 4.5kbps to 5kbps. but don't you think this speed is worth less?my connection plan is unlimited use and 250 charge per month, which comes to nearly 280 per month with service tax and all. so my humbel request to officers to please correct my net speed.
hey guys ts ur mistake speed show is 230kbps(bits per seconds) and download shows in Bytes per seconds so u have to multiple by 8.Also speed of WLL is not assured it will depends up on the traffic. band width is shearing pls remember no company give u unlimited internet at RS 250

BSNL — can not get bsnl hi-speed internet

sir.. i has bsnl post paid land line connection and i inform to bsnl office, to get hi-speed internet.but he say can not give now.please tell the solution to me... by email.
i truly agree this.please help him.
i am using wll for last one year.first it gave only 5kbps of download speed.after installing orbit downloader, I get 18 kbps in average at night & 12-14kbs at morning. 1mb downloads in 40-60 seconds.it slows down during weekends to 8kbps & sometimes do not connects but comes back on sunday night. i like it for RS 250 unlimited
ya i too have same xperience with this plan of bsnl...high speed internet is not all an acceptible name for this plan...for me it works with just .2 to 2kbps...
so i kindly request u officers to check out my connection speed...

BSNL WLL LAND LINE PREPAID — Loading

I buy BSNL prepaid wll Land Line phone. But at this time handset is ded. Loading problem in this set. Pls do need full.

Jalu P Mistry
I am using bsnl broadband Business 750c plan. From last two weeks our broadband is not working properly, the ADSL & buttons lights blinks correctly (Green). But Internet does not connets.
When i came to see the usage account, it showed thrice more, even the net didn't connect.

help me
Recently i applied broadband connection BSNL people told that due to no feasibility they had given WLL internet but it is very slow. But my neighbor got broadband connection how I don’t know is there any incentive for the BSNL employees for promoting WLL phone? When I asked for broadband JE ask me to come after the first bill comes. This one month I cant able to browse. Why BSNL having this old technology of internet???
my internet wll connection auto disconnects after every 2-3 minutes please provide me a solution.
wll serves is not good no speed serfing brazing nadownloding toooooooo solo sepeed
toooooooooooo solo speeeeeeeeeeeed wll serves

bsnl landline internet — page error

the usage page is not at all opening...since 2 days...the main dataone page is opening i know my password...and id..
I got a BSNL WLL connection from Puthencruz Exchange from 01 Aug 2009. Since installation I have never been able to stay connected to the internet for more than 30 minutes, the connection gets lost withing 2 to 30 minut's time. It's a blue Dibha (Huawei ETS 1201 FWT modem).

The problems are :-

(1) Frequent disconnection from the internet, you may have to unplug and reconnect the modem again to access internet.
(2) Error message 'Wireless device does not exist or unavailable'.

BSNL guys are not going to tell you the truth that their product and services are cheap but worthless and incompetent !! I'm gonna throw the modem very soon !!
Even i got a WLL connection from BSNL, but the connection is very slow, but i asked him for broadband connection, because of remote area they provided WLL connection.From few weeks am facing the below problems:

(1) Frequent disconnection from the internet, you may have to unplug and reconnect the modem again to access internet.
(2) Error message 'Wireless device does not exist or unavailable'.
BSNL WLL FWT (HUAWEI MODEM ETS1201)

NETWORK PROBLEM

Dear BSNL,

I happen to be an unfortunate subscriber to BSNL HIGH SPEED internet through a WLL FWT device. I got one with effect from 01 August 2009. Since then, I have been behind the GREAT BSNL people (Puthencruz Exchange and Ernakulam Centre) with my problem – frequent disconnect – i.e. I use Windows Vista on my Acer laptop. I have installed the modem successfully with desired drivers and application software supplied – Huawei Mobile Connect. I have also got connected to the network through the said software. However, my internet connectivity gets “disconnected” very frequently, i.e. @ 5-10 minutes. Then, I have to unplug and reconnect the modem to access the internet again!! A message, appears every time saying that – Wireless device does not exist or unavailable. This problem is persistent since the beginning and I have even tried an external aerial to improve the signal strength. I have also got my device (modem), replaced, once, assuming that it’s a hardware failure. Still the problem continues to appear, in spite of consistent signal strength (as it appears as ‘bars’ on the Huawei Mobile Connect window).

I have taken the whole set of devices to my parent Exchange (Puthencruz) and Ernakulam Centre (where the big tech guys are put up-as per Exchange fellows) as well, but of no use.

I have the following questions in my mind:-

1. Does a BSNL FWT (make-Huawei modem ETS1201) work with Windows Vista?

2. Does BSNL FWT provide uninterrupted internet access? If not, how frequently one has to reconnect?

3. Does separate Huawei ETS1201 modem drivers exist for Windows XP & Vista?

4. Does one have to be nearer to the Exchange for continued connectivity? How far one can move within the accessible area?

5. Does BSNL have any customer CARE programme on their agenda? OR Whom to approach for a reasonably satisfactory technical support?


MC Binoy
WLL (BSNL[protected]
Mob - [protected]
I also had the same problems. Actuyally I planned to switch to Asianet, because of the very low speed. But, I tried changing the computer/phone to a different room, where I have much open space and which is near to a window. (earlier place also all the lights on the modem were on showing the best signal quality). Now, in the new place, I am getting very good speed and un-interrupted connectivity.

One more pont. During the initial days, I also struggled a lot with the authorities but could not get an amicable solution for the disconnects. I myself debugged the same and found out that the USB cable they provide with the modem is of 3m length and by replacing the same with 2m cable has given me un-interrupted connectivity.

Try the above options - Mostly it will help you.

regards...Noushad
meri samasya ye hai ki aye din wll net mai problem rahati hai kuch bhe download karo to ho hi nahi pata hai wll ki speed 230.4 kbps hai lakin 20-30 kbps ki speed hi mil pati hai. kabhi to network problem ho jati hai 4 din tak band rahta hai net connect hi nahi hota .
please is samasya ka koi hal nikalia.
chenge my wll pone and connect new landline for take internet connection this plan
Sir,
I have got BSNL connection for around three months. And the speed was really good the other days.But today my net is working really slow.please do something sir.

Internet through BSNL land line — Internet speed is not ok

Dear Sir,
I am using internet through my BSNL land line connection. From last three months the speed of Internet is not upto the mark. Every time I am facing problem of speed. In login there is no issue but the speed is not comming.
I got a BSNL WLL connection from HARIPAD EXCHANGE IN OCTOBER 2009. Since installation I have never been able to stay connected to the internet for more than 30 minutes, the connection gets lost withing 2 to 30 minut's time. It's a blue Dibha (Huawei ETS 1201 FWT modem).

The problems are :-

(1) Frequent disconnection from the internet, you may have to unplug and reconnect the modem again to access internet.
(2) Error message 'Wireless device does not exist or unavailable'.

BSNL guys are not going to tell you the truth that their product and services are cheap but worthless and incompetent !! I'm gonna throw the modem very soon !!
i am using bsnl wll phone connection for internet.the speed is very dead slow.it does not go beyond 2 kbps.
it also automatically disconnects.it is very slower than a landline dialup connection.
pls help to make it better...
Sir,
I have taken high speed internet connection through BSNL WLL phone. Since then i was in trouble with it. At the time of taking connection i got sufficient speed. But my friend, who is also opted same plan argued that he has more speed than that of mine. Now the speed has decreased to such an extend that I have to refresh each page more than two times to view it. It is very difficult to load even the basic HTML view of GMAIL. I complained the authorities but they say that they found no problems. There is no problem with my computer. Please take necessary action as soon as possible.this is my land line number[protected] so please fix this problem as soon as possible
Sir,
I have taken high speed internet connection through BSNL WLL phone. Since then i was in trouble with it. At the time of taking connection i got sufficient speed. But my friend, who is also opted same plan argued that he has more speed than that of mine. Now the speed has decreased to such an extend that I have to refresh each page more than two times to view it. It is very difficult to load even the basic HTML view of GMAIL. I complained the authorities but they say that they found no problems. There is no problem with my computer. Please take necessary action as soon as possible.this is my land line number[protected] so please fix this problem as soon as possible

BSNL — Interrupted WLL internet service

Sir, I have taken a Wll internet connection having no [protected] in Nov 2009.But unfortuately I was unable to access internet facility last 10 (Ten) days.I have complaint in our local telephone exchange many times but nothing happend till now.Unfortunately they interrupted my service more than 10 (Ten) hours a day.

So ,I informed you to take necessary action as I get proper service in future.
Thanking you.

Your's Faithfully
Subrata Kumar Nath
Vill-Bamunpukhuri No 2 P.O.- GhatuaDist _Sonitpur (ASSAM)
Ph.-[protected]
I too experiance the same problem... All the time they are saying it is a server problem, we will recover it soon..i am ot satisfied.. it get disconnects often and the speed is very slow... authorities can take necessary action..
I am a WLL highspeed internet user .I am facing a problem of frequent connection failure @ some times..
Exept in 10pm to 6am...
Hi, I have recently subscribed to bsnl WLL high speed internet connection, after using for 5 minute I got an error 797 and then I have to reconnect the USB and dial again to get the internet, now I get error from the PC that the USB device is not recognised, what to do?????????????????????????????????????

bsnl landline internet — Very Poor speed and no service action for 2 years

I had shifted ny residence 3 years ago and also the BSNL Landline connection with the internet connectivity.

Right from the day it was activated in the new address, the internet connection has been rather pathetic. I have complained numerous times with no action from the BSNL side.

Of late, they transfer you to a customer representative, who picks it up after 15-20 minutes and fially hears your complaint and asks us to hold on which lasts upto 40 min (I lost my patience after that).

Being a state run agency, which had the monopoly as well as the customer base, it is disappointing to note that they are not able to provide prompt services. Although in the same area / vicinity I do see service being provided for 'VIP"s!!!

Mu number is +[protected]
BSNL WLL "The Slow speed internet"
The BSNL WLL is the Best in speed...

I know it is not complait but I have download the software Name IDM (internet download manager) from Download.com with this software the Wll is working the speed at 20 Kb/sec

So thanks to BSNL
I am also facing the problem regarding broadband connection, every time when I connected to internet, the connection is being establish only for 1 or 2 mins and after that it is disconnected automatically. My no is[protected]CHANDIGARH).
i have ahuawei ets1201 wifi modem when i try to install it ask 3m mobile usb driver where can i get this driver please help me
wll internet service is very poor & useless speed
I also having This WLL net

this 250 Unlimited is a good plan, and onething you should note is that is not an Broad Band, So the speed varies according the Climate.and if you feels that Spped is very low Disconnect and Connect again couple of times or jst switch of The WLL and wait for 20 sec & turn ON and connec and see .now also you found the connection is slow the prob is with The phone Modem Better you check up th WLL phone
BSNL WLL is really slow internet connection, in the world may be.The title High speed and unlimited never suites for it.The generation is changed, 3g mobile services launched but there is no change in this wll speed ..am getting only 6kbps when am downloading.Its so frustating that BSNL says its unlimited.2mb is a right for every internet customer in Finland. am not asking 2mb anyway.But what BSNL commercially announced ..144Kbps, What am getting 6kbps after tuning my PC to the maximum.I only have a request that please try to change the BSNL signal strength and make better services to the customer.I have some suggestions Firstly .it will be nice if BSNL changes its WLL phone, The Phones are not up to the level to the Indian standards, Secondly BSNL Singnals should be strenthned, Finally atleast 40 to 60 kbps should be available to the customer.I will be happy if its become a right for every customer.One essential thing is the customer service That should be enhanced.I think its time to change BSNL's speed.Hope some one consider my request, any way Thanks.
I also facing same problem with my BSNL FWT 1201 WLL phone. It disconnects/not responding after 20-30 minutes. but the icon of huawei and network shows that it is working. every 20-30 minutes I try to close the programme and restart the huawei mobile connect. I think it is the problem of BSNL FWT 1201 WLL phone. earlier I was used ther BSNL WLL handset and it was better than this handset, but My previous handset was get faulty and I replaced with this BSNL FWT 1201 WLL phone and facing a lot of problem.
i have taken bsnl wll high speed internet from hoskote exchange.but not able connected more 25 minutes and immmedetley dis connected.and very slow .and showing false speed230.4kpbs. when i browseed showing thes emassege that problem loading page.and server not found and also wirless device doesnot exist .i humle request to authorites plz solve my problems.but tte doesnot solve my problem.i have complaint my times but sd told coputer problem .i format my computer many ties .when i connected to airtel no any problem .connecting easily and not like bsnl internet .my no 1s [protected] and bsnl no 27904812
My bsnl wll internet Connection is working very slow..it has been showing the speed of 230kbps but the speed im getting is only 34 kbps just equal to bsnl Wll landline internet
my no. [protected]
and
many time auto disconnect bsnl wll.
please should my problemes.
i was about to take a BSNL WLL phone to connect the internet but after viewing such a good comments by the users i have change my plan because we should learn from other's experience as we have no sufficient time to do all mistakes in our lives.
but i want to give suggestion to a person who add here comments that it is not necessary that the condition will be the same for all users in future. so take ur decision by ur own.dont be misguided by these comments.ok.
My BSNL Huawei ETS1201 WLL set is also disconnected every time. BSNL is not taking any action to solve the problem . they just change the handset, but the problem is as it is.
Even i got a WLL connection from BSNL, but the connection is very slow, but i asked them for broadband connection, because of remote area they provided WLL connection.From few weeks am facing the below problems:

(1) Frequent disconnection from the internet, I have to unplug and reconnect the modem again or restart the computer to access internet.
(2) Error message 'Wireless device does not exist or unavailable'. some time system hanging while display this msg.

Is it possible i get broad band connection in remot areas

Anbu
WLL(BSNL[protected]
Dear BSNL

Iam using WLL huawei T1 ETS2288 Land phone . Using [protected]@ unlimited Plan But internet is very slow
and Disconnected internet on after 15 minutes
Please help me and any suggessin please..

send me mu email address Pls
also having This WLL net

this 250 Unlimited is a good plan, and onething you should note is that is not an Broad Band, So the speed varies according the Climate.and if you feels that Spped is very low Disconnect and Connect again couple of times or jst switch of The WLL and wait for 20 sec & turn ON and connec and see .now also you found the connection is slow the prob is with The phone Modem Better you check up th WLL phone
dear sir,
I have your 750 unlimited plane and it downloading speed is only 18 kbps on IDM please, increase my downloading speed i have to download more than 2 GB in a day.my no. is [protected].
thank you,
sir
bsnl wll internet is very speed, if your connection is slow you turn your external antenna
please turn your external antenna, surely your download speed increase to 20 Kbps
bsnl wll net connection is very fast, if your connection is very slow, turn your external antenna then your download speed is increase to 20Kbps
Hello MC Binoy

This is problem on Huawei Kit.

So You can purchase another kit from out side market. Don't from bsnl.

This is not disconnected, until u disconnect. get full access speed and battery back up facility.

Vannakkudi Saravanan
i too get the download speed as 50-60kbps for 230.4 kbps speed wifi net.
please let me to know the maximum speed for this internet download speed

Shankar Kumar — Slow Internet Speed

Hi,

On 17 August 2010 I have purchased a MTS MBlaze from Shyamjeetelecom, Mandawali, Delhi-110092. The internet browsing is very slow and downloading also very slow. Besides that connection has failed 10:00PM. Then re-starting the PC and connect again...
I am cheching speed test normal speed-0.40-0.50 mbps & after 10PM speet -0.08 to .20mbps. So, I am very upset & dissapointed
I can't work with this speed.
Please do needfull. ASAP.



--
Thanks & Regards,

Shankar kumar
#[protected]
#[protected]
My Address A-88, 3rd floor, Street No-13, Mandawali Fazalpur Uncheper (Near-SVM Model School) Delhi-110092
respected sir, i want to activate my outgoing and incoming call block pin number if i used call barring service its not accepted wat can i do, , , , how to block the un necessary incoming call numbers will u help
pls sir activate my un necessary incomiing call to be blocked if i using call barring service its not accepted pls help me getting wrong numbers often, , , , , , my bsnl number is [protected]
Yes, you are right.I am using bsnl wll connection for last 8 months.At that time I used to get a speed of 16 kbps.(Once I downloaded 50 MB in just 1hr, Now I taking 6min to 300 kb files).Downloading has become an irriating job even browsing.Pls do the necessary.
My bsnl broadband is working very slow speed... some times very very poor and worst performance ... i have never seen in this slow speed at anywhere ...connection disconnect every 10 to 15 mini... often i facing redial problem regularly... im very unsatisfied with these problems and your service...plz take necessary actions and solve my problems soon... thank you...

BSNL — How to get NET on laptop thru Mobile?

BSNL have recently switched to "bsnlnet" for net access. Their site "cellone.in" (which sends configuration settings to phone) is not able to recognise my "Samsung Galaxy 5" & no option for selecting it is there. Even feedback link is not there for commenting on user problems.

By manual configuration, I was able to use NET on my phone but am not able to use NET for my laptop using data cable since Laptop connection configuration is not available. Local BSNL office could not give me settings required. Please help.

I had contacted SAMSUNG service centre also and they tried but could not help.

My e-mail is [protected]@ntpc.co.in & mobile number is [protected]
sir,
my bsnl wll connection auto disconnect evry 2-3 minnutse.guys for checking the speed of wll u just need to login into google after that write mcafee speedometer u will find the real speed of internet connection, the speed of wll is 20-40 kbps ...but the company says that the speed is 144kbps tell these fools that every know's ur speed...bsnl is !!!
pls solved my request pls.

BSNL BB NET — FREQUENT DISCONNECTION AND SLOW SPEED

MY PHONE NO.[protected] IS GIVING ME FREQUENT COMPLAINT ND EVEN WHEN NO. IS WORKING NET GIVING SHORT INTERVAL FRQUENT DISCONNECION,WORSE AFTER 9PM ALMOST DAILY ND NOT PROVIDING BB SPEED VERY SLOW SPEED AS PER MY CHOOSEN PLAN,INSPITE OF MY NEUMEROUS COMPLAINTS,I LL SEE FOR ANOTHER COUPLE OF DAYS OTHERWISE I VE TO CANCEL THE CONNECTION, I M PAYING MORE THAN 1000 RS PER MONTH JUST TO GET DELAYS ND DISTURBENCE ONLY,NO LIMT OF COMLAINT CALLS BY MOBILE
I have also had a BSNL WLL connection two month back, internet is very slow, & If you ask authorities they does not have solutions. I have changed my residence in the same area but BSNL is not ready to shift my regular land line phone connection also. What can be more rediculous than this in todays fast communication world
i'm purchased bsnl huawei fp2255 wll phone today .its too slow internet experience
wll too slower than local 2g mobile networks
pls solve my pblm
[protected] (my wll num)
I am using BSNL Broadband Home Combo 650UL Plan. From last two months (since August) our
broadband is not working properly, Service rendered by BSNL Rajnagar Ghaziabad is very very poor and we have been going under very bad experience with kind of services rendered by BSNL. Morever employees in exchange do not understand the grievance of customer and always try to get rid of issues faced by users. Two months has passed and apart from paying full rent to BSNL we also have to bear expenses of photon to run our necessary day to day activities. From User[protected] Mob- [protected]
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    komma lakshminarasamma
    from Hindupur, Andhra Pradesh
    Jan 3, 2009
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    You claim to provide a download speed of 10mb, but I never got speed more than 2mb or less for the last several months, that too after loacal complaints and your staff responses. Is there any hope for your clients that you would improve yourf performance and customer satisfaction? Or is it that you just don't care because yours is another irresponsible PSU?

    BSNL DATA CARD — NO SPPED FOR THE BROADBAND AS PROMISSED

    I HAVE TAKEN A DATA CARD BROADBAND FOR MY LAPTOP FROM BSNL OFFICE IN COIMABTORE.
    AND THEY TOLD FEW AREAS IT IWLL BE SLOW BUT ALMOST ALL AREAS IT WILL WORK. I TRIED IN PODANUR, SIDCO, AND LAOS IN GANAPATHY AREAS BUT VAIN. IT IS NOT ALL GETTING CONNECTED . OR IT IS NOT GIVING THE SPEDO 1.44 MB AS PROMISSED.

    THEY WILL CHARGE 550 PER MONTH FOR THIS CARD AND THEY WILL NOT REFUND THE MONEY WHAT I PAID.
    IS IT JUSTIFIED.


    PLEASE HELP ME TO SOLVE THE ISSUE.

    WITH REGARDS

    AJITHKUMAR
    my evdo data card speed is lower than 2mbps
    last two mothes speed of downloading is decreces
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      Kondal Rao
      from Mumbai, Maharashtra
      Jan 2, 2009
      Resolved
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      Hi

      I had requested for a shift in my phone connection from Ulsoor to GM Playa. I submitted the application form in the prescribed form on 5th of April'2008.and 11th April' 2008 the work order is been issues When ever, I call 1500, I am told to contact the following people with the number given below.

      [protected] : Officer
      [protected] Area Manager
      [protected] General Manager
      25212400 Area Manager
      [protected] : SDO

      One after the other, I am made to meet different people, and most of the time, I find the number not in working conditions.

      I am really now feedup now, and need some help..
      Aug 14, 2020
      Complaint marked as Resolved 
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        Yogesh Gode
        from Chandigarh, Chandigarh
        Jan 2, 2009
        Resolved
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        Resolved

        Hello, I'm Yogesh Gode, from Ramtek, Dist: Nagpur.
        I enrolled for 'BSNL DataOne - Unlimited 750' plan on 3rd December, 2008.
        But, BSNL provided my Modem/ADSL Router on 20th Dec, 2008 and said that my service has been started from the same day means from 20th Dec., 2008. But, in reality my service started on 24th Dec., 2008. Till this date there was an "Error 691: Access denied because the username and/or password was invalid on the domain". And no one in BSNL was responding to my complaints till I made them many calls.
        The service started on 24th Dec., 2008 in evening, my plan was for "Unlimited - 750". But, on 27th Dec., 2008, I received email notification from BSNL, that I crossed the limit of free downloading of 1 GB. I didn't understand, why this email to me? Because, my plan was "Unlimited - 750". So, I called in regional BSNL Office in Ramtek, they said, you enrolled for "Unlimited - 750", but by "our" mistake, we registered your plan as "Starter Plan 250". So, you have to pay full bill of 20th-31st Dec., 2008.
        Till 31st Dec., 2008, I had downloaded about 6-7 GB of data. Because, I knew that I've enrolled for "Unlimited - 750". And I was need of that plan, because I have more work on internet for my study and profession. But, on 31st Dec, 2008 from 8 pm DataOne was not connecting till 1st Jan, 2009 giving the same Error:691. Then, after getting connected on 1st, it is not connecting from 2nd Jan, 2009 from 4pm giving again the same Error:691.
        And for December Bill, BSNL is saying that you have to pay full bill of your usage as "Plan-250".
        And your plan will be converted to "Unlimited - 750" from 1 Feb., 2009. Till that date you don't use DataOne service as considering that you are using "250 plan". And the exeeded amount in the bill will be credited to the next bills till it goes nill. But, I didn't want to use DataOne service more than 3-4 months. But, because of BSNL I am forced to use it's "Third Class" service.
        Now I need my exeeded money back or BSNL should take away their Modem and close my service of DataOne considering that they given it to me without expecting any charges or I'll go to Consumer Forum. I want to **** BSNL.
        :Yogesh Gode, [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        Hi,

        iam prem from chennai i too faced this same problem like u; i enrolled for 500 plan with free download time from 2am-8pm..so i started using my free download time period then after 1 month i got the bill and i got shocked because it showed rs.5000 to pay..i really don't know because i used internet most at my free download time only.so then i came to know i was wrongly registered for 250 plan where there is no free download limit.so i went to the bsnl telephone exchange office and registered a complaint..but they said anyway i have to pay the money but i refused to pay since its not my mistake..

        At last i didn't pay the money anymore and again registered for a new bsnl telephone line for 750 plan..
        but till now i didn' pay that last telephone bill. bsnl service is one of the horrible service erver seen before..
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          M
          M.K.Biswas
          from Noida, Uttar Pradesh
          Jan 2, 2009
          Resolved
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          Dear Sir,
          This is regarding downloading of BSNL caller Tune. I got my BSNL caller tune
          namely [Hashinuhana, a bengali song (album-Fossils & artist-
          Fossils)]downloaded from Internet on my prepaid mobile phone number
          [protected] on 15.12.2008. Immediately I got a message on my mobile that 'your BSNL Tune
          has been downloaded successfully' & an amount of Rs.20/- was deducted from my
          account, but the new song has however, not been activated till date.
          Instead, on 17.12.2008, the old BSNL caller tune, 'Surma Sarela' a
          garhwali song was again renewed and renewal charges was also deducted. The
          issue was taken up with the customer care([protected]) on 15.12.2008 itself with
          regular followups.I was provided with complain lodge no.L[protected] on 18th Dec 08,
          L[protected] on 19th Dec 08 & A[protected] on 1st Jan 09 by the
          Customer Care executives, with an assurance that the problem will be solved. But
          unfortunately, the problem is lying as it is. Every time I contacted customer care I had to talk to a new executive and the whole details were required to be explained to these executives which has now become extremely frustating You are therefore requested
          to kindly look into the matter and do the needful.
          Thanking you in anticipation.

          Yours Faithfully,

          (M.K.Biswas)
          S.P.O.
          Wadia Institute of Himalayan Geology,
          33, General Mahadeo Singh Road,
          Dehradun (Uttarakhand)INDIA
          Phone +[protected]O), 2788423(R)
          mob:[protected]
          Email: [protected]@wihg.res.in
          Aug 14, 2020
          Complaint marked as Resolved 
          how get the song :jadi tor daksune keu ase to eklachallore...: as caller tune in my mobile no [protected]
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            D
            DILEEPKUMAR
            from Gudiyattam, Tamil Nadu
            Jan 2, 2009
            Resolved
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            I have subscribed to NEWS service of bsnl through 55888. which says that its free for 1 week, but I have cum to know tht aftr one week money is charged Rs 30/ for one month without my consent for renewal or even informing. So I please want to cancel this service. What method should i use to unsubscribe this service
            please arrange for grevience redressal authority on 24365.already the protest is registered on 55888 by reply message on 24365.I tried to contact and registere complaint but nobody is responding.It is clearcut unfair trade practice and harashment to consumer.I am one of such consumer.Please do the needful and reply.Also I shall be constrained to takeup the matter to appropriate authority which notes. mY MOBILE NO : [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            i have subscribed to CHAT MESSENGER service of bsnl through 55888. which says that its free for 1 week, but I have cum to know tht aftr one week money is charged Rs 30/ for one month without my consent for renewal or even informing. So I please want to cancel this service. What method should i use to unsubscribe this service.My MOBILE NO :[protected]

            BSNL — 55888 sms

            I am using bsnl mobile connection.i am receiving 3 to 5 sms per day from 55888 no.i am compliant to so many times to custom care.but they are not give good feedback.my no is [protected] please stop this sms
            my mobile no. [protected] i am getting sms from 55888 i have contact so many time to customer care and told them to stop this sms but till i am getting this sms . so please stop this types all massages.
            thanking you
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              M
              manjeet singh
              from Delhi, Delhi
              Jan 1, 2009
              Resolved
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              I HAVE BUYED WIRELESS CABLE OF BSNL HUAWEI EC325 TO ACCESS TO THE INTERNET IN HALDWANI. I BOUGHT IT FOR RS.4600 AND WE WERE EXPECTING SPEED UP TO 144mbps BUT SADLY IT HAS NOT GIVEN GOOD RESPONSE SO I WOULD REQUEST BSNL COMPANY OF HALDWANI TO PLEASE CHECK INTO THIS MATTER AND PLEASE INCREASE THE SPEED SO THAT WE MAY BE ANLE TO SURF AND DOWNLOAD INFORMATION MORE ENTHUSTIACALLY IN YHE NET
              Aug 14, 2020
              Complaint marked as Resolved 
              Bsnl ec325 huawei network adapter has the lowest speed i had ever seen in my life.
              It tipically starts with 3kbps speed and does not exceeds 10 kbps.
              It is nothing but waste of money.
              I am not satisfied with this network adapter and request BSNL to improve the situation.
              This is really getting fraud by a reputated company . i myself has brought this sheet a day ago and its giving speed upto only 10 kbps while i discussed with bsnl executives they said it wud give 100-140 kbps, this is really nonsense why dont they tell their consumers the real fact this is not building a good business deal. i had been wasted money Rs 2810.00 buying this sheet. pls i want some action against this fraudy act.
              If any body wants to sell Huawei EC 325, kindly email me ... Will give the best price
              exactly agreed with you.BSNL authority do not bother about consumer complaints like you 7 me.I too bought the same data card from bsnl kolkata.very very slow speed.disgusting.BSNL NOT TAKING ANY STEPS, THOUGH I DIALED THEIR TOLL FREE CONSUMER HELPLINE FOR CDMA. GOVT IS WASTING MONEY OF PUBLIC FOR SUCH POOR SERVICE.
              i really feel bad about bsnl, my speed is only about 1kb/s, i was expecting atleast 3kb/s.it very bad about the reputed network.
              I don't agree with all these people because i am getting good enough speed whic is about 85-90kbps and sometimes the receive rates exceeds 150kbps.This happens because my house is close to BSNL main tower near jadavpur.My friends also have similar kind of experience.
              It is very time consuming to surf net through this data card. i am at naihati, showing 4 tower but speed 3-4 kpbs/s.
              iam getting 60-80kbps in the early morning hours, , , , , , , , , , , , , , after that iam getting 30-40kbps
              Bsnl ec325 huawei network adapter has the lowest speed i had ever seen in my life.
              It tipically starts with 3kbps speed and does not exceeds 15 kbps.
              It is nothing but waste of money.
              I am not satisfied with this network adapter and request BSNL to improve the situation. and my CDMA Mobile Number 2019529 pls Help me
              LOW SPEED OF INTERNET
              I HAVE BUYED WIRELESS CABLE OF BSNL HUAWEI EC325 TO ACCESS TO THE INTERNET IN HALDWANI. I BOUGHT IT FOR RS.4600 AND WE WERE EXPECTING SPEED UP TO 144mbps BUT SADLY IT HAS NOT GIVEN GOOD RESPONSE SO I WOULD REQUEST BSNL COMPANY OF HALDWANI TO PLEASE CHECK INTO THIS MATTER AND PLEASE INCREASE THE SPEED SO THAT WE MAY BE ANLE TO SURF AND DOWNLOAD INFORMATION MORE ENTHUSTIACALLY IN YHE NET
              AND DONOT GIVE DOWNLOAD SPEED.

              CHANDRASHEKAR.N — INTERNET DOWNLOAD SPEED VERY SLOW

              Respected sir/madam

              I am using new BSNL broadband connection. Broadband is not working well in our home from the installation day. My plan is 500c Combo. In this I am receiving my download speed is 20 to 30KB. I am not getting more then this speed. so we are unable to use broadband regularly. I am a computer hardware Eng. I done everything what all has to be done. I am suspecting it could be Modem problem.
              I already give complaints to the local exchanges, but there is no response from your local exchanges. Please give attention to this complaint as soon as possible.

              My Telephone No: 25401499
              bsnl ec 325 huawei has disgusted me i download torrents and you get speeds like 0.1 to 0.2 kb/s bsnl does not respond money wasted after this modem.Please bsnl improve my speed i live in baruipur.
              bsnl huwaei has the lowest speed
              its downloading speed donot even exceeds 14kbs
              this is the main problem with this thing
              ALTHOUGH I KNOW A METHOD TO INCREASE THE SpEED IF ANY ONE NEED pLZ CONTACT ME AT ORKUT AT SREEKESH 007
              use dap to accelarate speed
              If anyone wants to sell there Huawei EC 325 second hand, I am interested. Mail me
              Mail me for selling Huawei Ec 325 at kunal.[protected]@yahoo.com
              BSNL EC 325 IS GIVING THE POOR SERVICE...I VE COMPLAINED IN BSNL OFFICE..THEY ARE NOT TAKING ANY STEPS.I VE GOOD SIGNAL STRENGHT..BUT SPEED IS 1 KBPS...BSNL EMPLOYEES ARE VERY LAZY...THEY DONT WORK PROPERLY...
              i brought a nic connection past month. it gave a fair downloading speed of 10kbps for most of the time bt from past few days, i'm getting no more than 3kbps.can my device be faulty of whole blame is to be put on BSNL?
              Here is the solution to get maximum speed using this Huawei Ec 325 device
              1) Always use Latest vertion of IE or Firefox
              2) Always download big files (more than 50 MB) using download manager (example: Free download manager, Download accellarator plus, Flash jet).
              3) Don't surf the web while you downloading.
              4) if you downloading the Game files or software or movies those are larger than 1GB(you can also download small files ) then downloding using TORRENT ( to know more details about what is torrent http://www.what-is-torrent.com/).
              5) If you using Bittorrent then you can try this way to boost the download speed

              Open the setting, click on Band width, On the Global Upload Limiting uncheck the " Automatic" option then select the " Altornate Upload Rate when not downloading(kb/s)" and now enter the "0"to "1" on the opposite 2 boxes .
              Do not change anything on " Global download rate limiting " option. now close it you will get extra download speed.

              6) Always select a better download site to download a specific file, if the download speed is low then cancel the download and try another site. If you going to Try a SOFTWARE (example Norton Internet Security 2009 ) then only downlod from its official website (example : for Norton Internet Security 2009 choose http://shop.symantecstore.com/store/symnahho/en_US/ContentTheme/ThemeID.106300/p...

              Like this choose the official websites if you going to try the software, then after for a crack or cheat to make the software yours with out purchasing download the Crack seperately as torrent ( search the web using" NIS 2009 crack" key words).

              And if you downloading the games, give first priority to www.thepiratebay.com for downloading torrent files, its got the comments too so you can decide whether it is downloadable or not (atleast you know before downloading becoz some files are more than 3 to 5 GB )

              7) don't surf the web when you downloading using download manager .
              8) Clean your Internet Browsing history using

              Open control panel, then open internet Properties, now below the "Browsing history" tab click on "delete" button.
              9) Use a better Internet security software, becoz some internet security software makes the connections lazy becoz they do unusefull scanning on the background . So selecting the better security software will be wise.
              10)do not download more than 2 files on torrent and never download more than 1 file using download manager.


              Also there is more options available to increase the download speed try to discover this on your own.

              WIth pleasure
              BSNL CDMA EC 325 IS GIVING VERY VERY POOR SERVICE... COMPLAINED IN BSNL OFFICE..SO MANY TIME BUT NOT IMPROVE THEY ARE NOT TAKING ANY STEPS.
              GOOD SIGNAL STRENGHT..BUT SPEED IS 1 KBPS...BSNL PEOPLE ARE VERY LAZY..
              THEY DONT WORK PROPERLY...

              I AM IN JAMNAGAR GUJARAT
              aah well yeah guys i know bsnl huawei ec325 is not up to the mark. i m also using this wireless modem i i will say that this modem no that fast but guys its not that bad i mean i m getting moret than 11 kbps with only four bars of signal. when the signal is full then i get 14 kbps so its not that bad. yesterday i downloded 100 mb file n guys believe the tranfer rate was above 7-8 kbps. n didn't used any download manager. for me its alrite i mean wat do you want more in a net connection which is wireless n m payin only 200 a month n ma net plan is unlimited so cheers. but yeah when u play online games it sucks sometimes cuz its a dial up ppl. but i think it is far better than those fraud wireless modems like tata plug to surf, reliance netconnect, n idea they all say that there modems r broadband but man they really suck . so at the end i will say its not that bad deal for me. cheers
              I Have 230.4 kbps speed but still have recived only 5 Kbps max of 10 kbps How to increase my downloading or Browsing Speed
              I AM ALSO USING BSNL WLL EC325. IT GIVE VERY POOR SPEED I ALSO TROUBLED EVEN IN CONNECTING IT. ATLEAST 5 TO 10 TIME TRY REQUIRE TO CONNECT. LOT OF TIME I COMPLAIN ABOUT IT TO BSNL AUTHORITY PH. NO.[protected] BUT EVEN TODY I DOSENT GET SOLUTION OF PROBLEM. SIGNEL STRENTH IN MY AREA IS ALSO GOOD BUT EVEN THOUGH I DID NOT GET GOOD SPEED.
              windows reserves 20% of the bandwith change that to 0% it will boost up your speed
              those using huawei EC325 try using google chrome browser or mozilla firefox 3.5 and allow for many simultanious connections. use tune up utilities 2009 for that . For downloading stuffs use internet download manager, orbit . download accelerator manager etc . try not to use torrent for downloading stuffs . Use mediafire links to download movies, games, softwares etc it fast to be precise very fast . try these sites www.vietproblog.com, www.namln.com, www.divxcrawler.com, www.dls-games.com . For more sites open www.blogcatalog.com and search for mediafire around tewenty sites will open up consisting of mediafire links . You can get hd rip movies just at 400mb takes only few hours to download and watch .
              I am in Orissa. My Huawei EC325 goes upto 23KB/s (Average 15KB/s, I am using Accelerators).
              But since 4 days, it can't get good connection in single connection. I have to connect-disconnect it 2 to 7 times to get good connection.
              I complained but, my modem worked well in their computers but not on me.
              I think they have changed my configuration. When I go to complain they reset it and when I come to home they again change configurations because, I use to download 18 to 20 GB in one month.
              So, please anyone tell me what should I do to get it?
              I HAVE BUYED WIRELESS CABLE OF BSNL EDVO TO ACCESS TO THE INTERNET IN GOA. I BOUGHT IT FOR RS.4980 AND WE WERE EXPECTING SPEED UP TO 2.4mbps BUT SADLY IT HAS NOT GIVEN GOOD RESPONSE SO I WOULD REQUEST BSNL COMPANY OF GOA TO PLEASE CHECK INTO THIS MATTER AND PLEASE INCREASE THE SPEED SO THAT WE MAY BE SURF AND DOWNLOAD INFORMATION MORE ENTHUSTIACALLY IN YHE NET
              yeh bsnl modem service work very slow . I do compliant 4 this but bsnl officer not responce any complane . I can't understand what i do . I buy a bsnl modem in rs 3081. but I think waste my money. I m living in five km. from the tower but modem downloaddinng speed 3 to 9 kb/s .I want to setting one tower near my home because one office in here .students population in this aera and every student use bsnl modem .. so plsss i request bsnl officer do some thing...
              chasnalla [dhanbad]
              hai can any one help me out. i can send sms to other mobs usin huawei connect softw. but will i be able to make calls using this. should i make any changes in the settings? thanks.
              Dear sir/Madam

              sorry to inform u that we have lost of huawei ec 325 cdma modem driver any other place
              kindly request to pls send me other driver who run my internet

              Thanks & Regards
              Tattva Energy (P) Ltd.
              Vill- Rehmapur, P.O.- Jaspur
              Distt - U.S.Nagar
              Uttarakhand
              HI, I M QAISER SADIQUE, FROM, BIHAR (ARARIA) I TAKE BSNL EC325, IN 1500.BUT VERY VERY POOR SERVICE... COMPLAINED IN BSNL OFFICE..SO MANY TIME BUT NOT IMPROVE THEY ARE NOT TAKING ANY STEPS.
              GOOD SIGNAL STRENGHT..BUT SPEED IS 1 KBPS...BSNL PEOPLE ARE VERY LAZY..
              THEY DONT WORK PROPERLY...
              HI, I QAISER SADIQUE, FROM BIHAR(ARARIA), I BOUGHT BSNL HUAWEI EC325 IN RS1500. BSNL CDMA EC 325 IS GIVING VERY VERY POOR SERVICE... COMPLAINED IN BSNL OFFICE..SO MANY TIME BUT NOT IMPROVE THEY ARE NOT TAKING ANY STEPS.
              GOOD SIGNAL STRENGHT..BUT SPEED IS 1 KBPS...BSNL PEOPLE ARE VERY LAZY..
              THEY DONT WORK PROPERLY...
              PLEASE DO SOMTHING...SEND ME RPLY IN MY EMAIL ADRESS
              [protected]@gmail.com
              HAVE BUYED WIRELESS CABLE OF BSNL EC325 TO ACCESS TO THE INTERNET IN Hydearbad ramnagar location, i would like to know how to receive the calls from that device, also how to increase the download speed
              Sir,
              I have BSNL prepaid card in haldwani with the number.[protected].Off late I am not able to contacton my brother on his Tata DOCOMO number [protected] at visakhapatnam.
              i get the speed of only 9kbs
              Dear Friends

              Whatever complaints aginst BSNL NIC EC325 is correct. Very poor download speed may be between 7-11 Kbps in Hyderabad. Downloading from rapidshare and sometimes with other links are very difficult.
              Friends, I am using EC325 Huawei BSNL modem since last one year(Orissa BSNL), Its wonderful in comparison with relience network.If anybody wish to sell their EC325 modem please contact me.Iam thinking to gift one to my brother.Please contact with last price you ready to sell. Thanks
              Hi,
              If anybody wish to SELL THEIR EC325 BSNL MODEM PLEASE CONTACT ME...
              IAM READY TO PAY RS 500.
              How to use huawei in roming it is chargeble
              I Have 230.4 kbps speed but still have recived only 5 Kbps max of 10 kbps How to increase my downloading or Browsing Speed
              BSNL CDMA EC 325 IS GIVING VERY VERY POOR SERVICE... COMPLAINED IN BSNL OFFICE..SO MANY TIME BUT NOT IMPROVE THEY ARE NOT TAKING ANY STEPS.
              GOOD SIGNAL STRENGHT..BUT SPEED IS 1 KBPS...BSNL PEOPLE ARE VERY LAZY..
              THEY DONT WORK PROPERLY...SO WHAT I DO F0R INCREASE SPEED

              I AM IN MEHSANAGUJARAT
              my attitude towards BSNL nic connection is very slow in compare to others friends give me an idea.How to increase my internet speed via booster software if it is available i use speed bit downloader software but i am not satisfying with this software. please give me a suggestion about similar software above mention this below.


              thanking you,
              yunus ajmeri
              hello friends this is saif iam from village nagarjuna sager i have bought huawaei ec325 from bsnl and i had install the wser softwear but its not getting connecting pleseeeeeeeeeeees helpme thanks in advance plese help me send me mail on saif.[protected]@yahoo.com
              EC325 USB connection speed shows 230 kbps and download speed is 7 kbps to 150kbs max I pay Rs 500 per month and I used once in a month per year. I works abroad and connection speed is very good there. Basically I feel the download speed is less. The BSNL tower is 250 meters away from my house in KERALA I don't have any signal problem It has max 5 to 6 kms signal strength I believe. I am a computer Engineer works abroad. If we compare charges in India and overseas, India still is very cheaper you must accept. My brother has a Data One connection from BSNL and pays for 1 MB download limit is Rs 250 per month. Even I can use his wire less connection upto 50 meters as we stays in that close. You will have a Router with DSL line cable comes with analogue land line seperately. The speed is much better in DSL. The advantage with EC325 is you can use it any where freely and you have the flexbility. So we have advantages and disadvantages. We can't get every thing in one. I seen some one saying 1kbs it can happen due to bandwidth problem because of mor consumers Hence BSNL may need to upgrade their system which is cost involved. I think ADSL will be the best option I am not really a regular user of BSNL and I may be wrong if I say some as bottom line. We can not acecpt 1kbps 10kbs for sure Please do the needful by BSNL if it is not too much cost involved in swapping system or even upgrade. Not going to be easy any more
              i want relive from the BSNL slow speed internet, i paid monthly 250 rs there is no responce.
              please incress the speed for wll modem.
              I FULLY AGREE BSNL HUAWEI EC325 IN GADAG IS WORST. SINCE I GOT 3G THE EQIPMENT IS LEFT IDLE - D.V.Patil [protected]@yahoo.com
              i m using the bsnl nic huawei ec325 since oct 2008.each time i m getting more than 100kbps(browsing) and at the time of downloding it usually gives more than 15kbps.

              only one thing i want to say that the speed is depend upon the numbers of consumers with in the circle.the more number the consumers the speed will be less.

              city like kolkata, bhubaneswer or cuttack the speed will little bit lower than the rural or semi-urban area,

              second thing is the network strength.

              if you are facing any slow connection the disconnect and connect it again, definitely u ll get some better result.

              Bikash Swain
              any prob can mail to ----- [protected]@india.com
              always use the latest vesion of internet browser.

              always check your WINDOWS FIREWALL options.in some cases the FIREWALL doesnot allow u to browse faster.
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                A
                arundhar
                from Bengaluru, Karnataka
                Jan 1, 2009
                Resolved
                Report
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                Resolved

                Complaint registered on 31 Dec 2008 morning around 9.0 AM docket # 1052.
                No action taken till evening.
                Another complaint registered docket # 1085.
                No action till this moment i.e 01 Jan 2009, 4.15 PM.

                Regards.

                Arun Dhar
                Aug 13, 2020
                Complaint marked as Resolved 
                telephone "dead", Payment Bill:” alive"

                I have booked a complain on 01.11.08 with Calcutta Telephones as my landline went "dead" from the same date. No repairing has been done till now. I complained in this #[protected] .But no response. My # is[protected] my docket no is (M77181).
                telephone "dead", Payment Bill:” alive"

                I have booked a complain on 08.02.09 with Calcutta Telephones as my landline went "dead" from the same date. No repairing has been done till now. I complained in this #[protected] .But no response. My # is[protected].
                Dear sir
                I am Kotainayaki, in my house BSNL Telephone is not working for the past two days. Within a month 4 to 5 times telephone is not working properly. I have given complaint thrice through internet. Till now no steps have taken from BSNL office. In this condition contiues we will remove the connection, we concentrate to other services. My Telephone number is 23661240

                Address
                E.KOTAINAYAKI
                H6, NAVARATHNA CLNY
                RAJAMANNAR SALAI,
                KK NAGAR,
                CHENNAI, 600078


                regards
                kotainayaki
                Dear Sir,
                My Telephone bearing number:[protected] is getting "Dead" very frequently and even after making several complaint bookings by calling 198, there is inordinate delay in correcting the same.This is causing lot of inconvenience to us.At present it is in dead state and the complaint number is[protected].In view of this if the situation is not improved we will be forced to ask for Disconnection and Re-fund of deposit.

                Hope your department will take necessary action in resolving the problem at the earliest.

                Thanks,
                Prabhakar Birajdar.
                P No.85, Matruchaya VK Dhagenagar
                16-2-740/75/85,
                Gaddiannaram, Dilsukhnagar,
                Hyd-500060.
                dear sirs!

                our home bsnl land has out of order i have inform sevaral time to bsnl aduthurai office.but

                still our line is not rapaired. so please do nessasary action to connect our line
                thaking you.
                o.jaibuneeshabeevi.
                TELEPHONE NO [protected]
                1.131w15b japan colany
                awaniyaburam pin 612107
                aduthurai (via)
                kumbakonam(rms)
                tanjai distric
                I have BSNL broad band & telephone connection scene i have took the connection in every alternate day i get internet problem or telephone line problem right now my phone is completely not working Please do the needful ASAP

                Regards,
                Shailaja.
                Dear sir
                In my house BSNL Telephone is dead Phone NO. is 25050330. for the past two weeks. Within a I have given complaint thrice through internet. Till now no steps have taken from BSNL office.

                PLEASE DO THE NEEDFULL

                Address
                L- 125,
                VIJAY ENCLAVE,
                NEW DELHI - 110045
                Dear Sir
                I have a BSNL Land Line connection @ my home in Thiruvananthapuram, Kerala. The no. is [protected]. For the last two months, there is no consistent service available here in the given number. If the call is through there is a lot of disturbances in between and couldn't hear both the parties. Another thing is that when we tried to call in this number from outside, the recorded message is coming saying that ' the incoming facility is temporarily not available' .

                In short the peace of mind is not guaranteed any way. Requesting to kindly look in to the matter and do the needful.

                Thanking you

                Sunil Kumar.B.S
                PRA-30(1)
                Jeevan Nagar
                Pottakuzhi, Pattom P.O
                Thiruvananthapuram, Kerala.
                I wonder why this BSNL company alone is not progressing to come up with the competitive world, in spite of lot of modern facilities available to improve the customer care/satisfaction. If BSNL cannot care their customers, somebody will care.
                Complaint filed on 23rd Dec 2013. Till 14th February2014 nothing has been done.Customer care cannot be contacted through mobile. What do we do if landline is dead?
                my land line phone is not working in last 20 days
                sir my phone is not working .In last 20 days.
                phno:[protected], (kolisetti .madhusudhana rao)
                D-N0:5-61, SAI BABA STREET,
                KONDABALAVARIPALEM(POST),
                KAKUMANU(MD),
                GUNTUR(DT), PIN:522124.A.p.
                Telephone no 23422129 No incoming calls past 20 days new cable and different instrument replaced but in vain . kindly look into the matter
                my phone no [protected] is out of order for last three year but all in vain complaint lodged so many time in himachal pradesh kangra distt teh palampur vill parour under name smt chanderkanta
                our landline No:[protected], This telephone is also connected to HiBand for internet. This phone worked for 6 days this month.we always complain to local lineman who takes it very easy & attend the faults whenever he feels.When we go to JE he will ask the same lineman to attend. He plays the same role.Probably for them also it is difficult to maintain these category.Very purpose of taking the HIBAND CONNECTION is to meet our fast communication.when this is not being served very purpose defeats. CAN ANY ONE SUGGEST THE ALTERNATIVE APPROACH to get our problem disolved.
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                  M
                  Mohit maniktahla
                  from Jind, Haryana
                  Dec 31, 2008
                  Resolved
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                  Resolved

                  I have bsnl landline number [protected] yamuna nagar, haryana..last year i activate bsnl broadband plan-250 home plan in which 1 gb downloading must free.i pay full year payment of broadband rs 2500.when i give application.after 3 month i recieve bill which included rs 250 which i already paid to bsnl.i go to account office they check my account and did deduction of rs 250 +tax on it.they say from next month u will not suffer this problem.on next month i go to bsnl office they give deduction and say from next month u willn't suffer this problem.but this is going to happen full year.i waste my time in hour in standing in lines.

                  next year i think if this problem is going to happen daily so think i will pay frequency charge means monthly charges becoz it's monthly problem of bill and it's unnecessary to pay advance bill.and i CHANGE MY PLAN TO COMBO PLAN IN WHICH BSNL CHARGE ME RS 500 AND GIVE ME 1.5 GB DOWNLOADING AND 175 CALL FREE PER MONTH AND MONTHLY RENT FREE.


                  aftre three month iwhen i recieve november month there is 180 rs rent and only 50 call free.this 180 rs is monthly rent which is not in my combo plan and there 175 calls free in my combo plan but i only get 50 free calls when i go to account office then they deduct these chagres and this say old lines that next month u will not suffer...
                  and also the bsnl say that we have 500 kbps but this statement is wrong i recieve not more than 35-40 kbps.

                  so i want to say from next month i will suffer this problem of extra charges...before getting bills of extra charge plz help me becoz i don't want to waste much time in account office and this account office is so mfar from my home..
                  plz help me
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    J
                    Jose Abraham
                    from Hosur, Tamil Nadu
                    Dec 31, 2008
                    Resolved
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                    Resolved

                    Sir,

                    My sim number (Cellone prepaid) is [protected], location-Chengannur, Dist Aleppey, Kerala.

                    My complaint is that the GPRS signal is not permanent. It comes and goes. I always keep my balance above Rs.500/-
                    On discussions with CCOs, they donot give any clear solutions and hesitate to take the complaints upwards, which made me complain this way.

                    I hope the needful may be done.

                    Yours faithfully,

                    Jose Abraham
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    i have a prepaid 9446 series number .GPRS activated,
                    costomer care assistant told data transfering cost is 3paisa per 10kb.

                    but, every time last call cost showin 5paisa or its multiplies, 5paisa reduces from my account per 10kb, please solve my problem.

                    Or please introduce an unlimited gprs plan for prepaid costomers. Or introduce any voucher like 197 in UP.
                    i have a prepaid 9446 series number .GPRS activated,
                    costomer care assistant told data transfering cost is 3paisa per 10kb.

                    but, every time last call cost showin 5paisa or its multiplies, 5paisa reduces from my account per 10kb, please solve my problem.

                    Or please introduce an unlimited gprs plan for prepaid costomers. Or introduce any voucher like 197 in UP.
                    Dear Sir,

                    My sim no is (BSNL PrePaid) [protected], Location Asansol (West Bengal). Although I always have balance greater then Rs 50. from last few week I am not getting the GPRS signal on my mobile. I complaint abt this to the Coustomer care and every time they sent me the Setting and ask me to save those setting and to restart the phone, those people are not understanding that these settings are of no use if I will not get the GPRS signal.

                    I am now fed up with these guys (Coustomer care).

                    Sir please do the needful...

                    BSNL — Non availability of GPRS

                    I have purchased a 2G SIM from BSNL office Mahanagar Lucknow for taking the facility of Internet Browsing on My PC at my home. they told me 512MB data is free for one month. than i put the SIM into USB Data Modem and make all settings whatever required for Internet browing on a PC for BSNL SIM through USB Data Modem.Connection established but page not opened at that time i was busy with my office work so that i didn't gone in depth.
                    Now on 04/06/2011 i have done a GPRS recharge of Rs. 270/- for one month and still the problem is same i.e. network established but page didn't displayed, i have contaceted customer care of BSNL 4-5 times all the time they gave assurance that problem will be solve within 48 hrs. but my problem not solved till now.
                    so what hapened about my Rs. 270/- as wel as my Internet requirements.

                    Surendra Kr. Pal
                    I/150-157, Akanksha Parisar,
                    Sector-F, Jankipuram Lucknow
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                      D
                      davidrabiselvan a
                      from Hyderabad, Telangana
                      Dec 30, 2008
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                      To The Manager icici bank
                      Last month my bsnl bill of Rs. 629/- was not paid by you, the telephone line was disconnected. I went BSNL office at Hyd. and paid the amount of Nov. & Dec. Yesterday i received the message that u have suc. pro. my bill of Rs.629 due 0n[protected]. Hence i request u kindly not process the bill for Jan.
                      Pl. cancel all my bill payment from jan. 2009.
                      David Rabi Selvan C.Card No. [protected] Pin 4412
                      Thankyou. David
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                        D
                        Dr. N.Bharathi
                        from Pedana, Andhra Pradesh
                        Dec 30, 2008
                        Resolved
                        Report
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                        Resolved

                        We are using BSNL broad band. Most of the times DNS of BSNL Hyderabad fails to resolve the names of most famous site like google, yahoo and also their own site. It works with IP addresses but not with url. I request BSNL Hyderabad broad band administrators to configure their DNS server properly with help of professional consultants rather than depending on in house experts.

                        To place this complaint also their site is not getting opened at this point of time. only rediff site I am able to access it and through that this site is accessed and this complaint is placed for public view.
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        BSNL Hyderabad — TELEPHONE NOT WORKING

                        MY TELEPHONE NO[protected] NOT WORKING SINCE 26.09.2008. COMPLAINT LODGES WITH BSNL. DOC NO IS 09068 / 27.09.2008. PERSONALLY ALSO REQUESTED BY VISITING MUSHEERABAD EXCHANGE.
                        our tele no is[protected]

                        address is
                        v v subbayama
                        302 radhika residency
                        plot no 19 womens cooperative housing society
                        jublihills road no 2
                        hyderabad 500 045

                        our internet connection is not working properly highly errati for the past 10 days pl do the need ful

                        my cell is[protected]

                        BSNL Hyderabad — Telephone gone dead

                        My tel no is 23396183 it has gone dead for 4 days now I have made 3 complaints but no response till now. may i request you to kindly look in to the matter.

                        Syed Jalaluddin
                        MY TELEPHONE NO[protected] NOT WORKING SINCE 04.06.2009. PERSONALLY ALSO REQUESTING TO CLEAR THE PHONE ISSUES. IT IS UNDER SAFILGUDA, HYD AREA.
                        Our telephone no. [protected] not working since 17.06.09, we have given complaint to clear the phone issue, but they did gave any response, on high priority resolve this problem. It comes under Kawadiguda Exchage.
                        Hi,
                        We have taken new telephone and broadband connection with the following number 24821159. From past five(5) days telephone and internet is not working. We gave complaint on 18/06/2009 still problem persist, we spoked two to three times we got respone that we will solve today but nothing is done. We called nearly 10-15 times bell rangs but nobody lift the phone on following numbers [protected] and[protected]. We reguest the manager please take some action to solve the problem as soon as problem.

                        Regards
                        Durgesh
                        Hello,
                        My internet connection has not been working for more than a month now. i have been trying hard to contact the necessary officials at padmaroanager for no avail. Either the telephone operator has no idea what to do with the complaint or the desired officers cell phone is - switched off.

                        Can some one please advise on how to take this further.

                        Thanks Chandan
                        sir

                        my phone no is 24653525 my internet is now working since 2 days plase rectify the same
                        Hai,

                        I am from CDAC Hyderabad, I have launched complaint in BSNL regarding Broadband problem one week before . I called again for the status .No response from the team. I hope I will receive response soon.

                        C-DAC
                        BSNL Hyderabad--new Bill format???

                        --has reformed to send --wrong billing with poor bill format, it is also totally different from other regions like BSNLChennai that gives lot information and consumer friendly
                        --it calculates different method [god only knows how BSNL Hyderabad calculates ] not from MB/GB but with new calculation in KB and figure it arrives is totally different from its own website
                        --it is using more stationary that is almost blank with no information
                        --now it want s to send bills after 2 months of hibernation to consumers
                        ---many surprises in waiting

                        ----is this poor service paving way to private players????
                        ...

                        SSS--Hyderabad
                        Hello,
                        My internet connection has not been working for more than a 2 to 3 months now. i have been trying hard to contact the necessary officials but no respone the area hussani alam
                        dear sir my broad band connection is problame in 1 year your service man is coming and cheking that one is not rectified this is last complante for me this one is not use pls cancel my conection my phone number is [protected] this is very series issue
                        Sir

                        I am from FCI, RO, Hyderabad Haca bhavan, Public Gardens, Nampally, we are having broadband internet connection under data one which is very slow as the signal strength is very low many times the system gets hanged and there is a problem with the internet connection we have been sufferring with the problem of low signal strength and phone no is[protected] for FAP exclusively because of which our work is being hampered, i hope u would do the needful at the earliest / immediately so as to resolve the problem as it will may turn out to be a legal issue
                        It is worst institute pls think 100 times before taking admission
                        my telephone no is[protected] .
                        speed problem
                        our telephone problem is 27178062, internet hasnot been working for more than 2 months now, today i have been to the office. I was surprised that they have registered my complaint today, when i was upset, they had used forceful language, and threats to force me out. I am helpless, i need to complaint about the way the officials have behaved and ineffeciency! and i do need to get my internet. whom should i contact.
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                          C
                          Complainant4136784
                          from Bengaluru, Karnataka
                          Dec 29, 2008
                          Resolved
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                          Resolved

                          Subject : Problem in Broadband Speed

                          Reference :
                          Consumer no. : W537254
                          Consumer Name : Ashish Bajaj
                          Broadband Plan : 1350 UL
                          Phone No. : 2560069

                          Dear Sir,

                          I am facing problem in Broadband speed it's take a long time to open a site, as per the plan commited speed which is 512 kbps, against that, I just recieve 70 kbps to 80 kbps speed

                          You are requested to solve my problem either it's releted to ADSL link or port or any other releted to speed.I have make a online complaint on 198 and 1957 but it's not responding till date.

                          Actualy I have paid one year advance payment for this particular plan, but I am so confuse now what to do if that problem will continue for long time.

                          Need your kind co-operation and suggestion.

                          Thanks




                          Ashish Bajaj
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            P
                            p m prabhakaran
                            from Kayankulam, Kerala
                            Dec 29, 2008
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                            not getting usage details
                            in the address bbservices.bsnl.in Iam not getting my user details, even I cant open the window.
                            mujhe mera usage janna he.
                            I can't get details about use of internet.Through your web site www.dataone.in, so kindly provide us facility to monitor the use of internet.I had got broad band connection during your 15 days free use scheme launch last month and i had decided to continue the same.I had opted this facility through your land line[protected]. This is for your information.
                            Awaiting for your reply.
                            Thanking you.

                            Yours faithfully.
                            Bharat Naik
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                              G
                              gurmukh singh
                              from Ludhiana, Punjab
                              Dec 29, 2008
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                              DECEMBER 28, 2008 I WENT TO A EZY POINT RETAILER TO MAKE A RECHARGE OF RS.200[225 VALIDITY] THE RETAILER HAS RECEIVED THE CONFERMATION MESSAGE BUT I HAVE NOT RECEIVED ANY MESSAGE/BALANCE/VALIDITY. I HAVE TALKED TO CUSTOMER CARE, BUT THEY ARE NOT GIVING ME ANY ANSWER.MY NO. IS [protected]
                              sir your authirised dealer of barnala(punjab)-148101 can not solve our problem.
                              they can not active our no.[protected]. when i contect him reggarding this problem they misbehave with us and can not tell the reason why they can't activate my number.
                              my contect no. is [protected]
                              Sir, I went to many times to BSNL office Ropar (Giani zail Singh nagar ) to solve mobile enternet problems.They did not deal me. They can not solve small problems.I went to Mr.Gupta, but he did not entertain me. Tell me by return mail where I go to solve BSNL problems.
                              Sir, I went to many times to BSNL office Ropar (Giani zail Singh nagar ) to solve mobile enternet problems.They did not deal me. They can not solve small problems.I went to Mr.Gupta, but he did not entertain me. Tell me by return mail where I go to solve BSNL problems.
                              Sir, I went to many times to BSNL office Ropar (Giani zail Singh nagar ) to solve mobile enternet problems.They did not deal me. They can not solve small problems.I went to Mr.Gupta, but he did not entertain me. Tell me by return mail where I go to solve BSNL problems.
                              Sir, I went to many times to BSNL office Ropar (Giani zail Singh nagar ) to solve mobile enternet problems.They did not deal me. They can not solve small problems.I went to Mr.Gupta, but he did not entertain me. Tell me by return mail where I go to solve BSNL problems.
                              Sir, I went to many times to BSNL office Ropar (Giani zail Singh nagar ) to solve mobile enternet problems.They did not deal me. They can not solve small problems.I went to Mr.Gupta, but he did not entertain me. Tell me by return mail where I go to solve BSNL problems.
                              I recharge on my Bsnl number [protected] of Rs 100 on 15 Aug i recieve sms that Recharge successful but i did not recieve talk time.
                              I also try to contact Customer Care but i am unable to connect
                              Contact me on my number [protected]
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                                N
                                Nandini K Oza
                                from Indore, Madhya Pradesh
                                Dec 29, 2008
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                                I had registered with do not make call last year itself and yet I continue to receive unwanted and unsolicited sms on my mobile. I had also made a complaint under DNC and my complaint number is [protected]. Most times these sms come in the middle of the afternoon while I am sleeping and sometimes even after 10 at night. I have two land lines and have kept my mobile strictly for emergencies so that my family can call me.I do NOT wish anyone else to disturb me on my mobile. My mobile is strictly for my very personal family members. How do i get rid of this menace? Who do I hold accountable?
                                Dear sir,
                                I am P. Nagesh Shettigar, using bsnl prepaid mobile since about 10 years. I am using mobile No.[protected]. My complaint: I am getting regularly service sms in my mobile without my consent, some of the numbers are deducting amounts from my prepaid balance. Those are[protected]JOKES duducting Rs.30/-,[protected]HMSHAKAL Rs.10/-, 59595015 LOVE TIPS deducting rs.15/-, 54000010 HAMSHAKAL RS.10/- THRICE IN A MONTH, 56505 - PHONE BACKUP deducting rs.30/-. Total around Rs.100/- is deducted from my balance monthly without my consent. I have already complained so many times to your customer service centre, bangalore, no use. As per their advice, I have sent sms DND ON 18.05.2011 AND ON 22.06.2011, but no response. I am getting daily service sms regularly and amount is deducted monthly. Sometimes twice monthly. On 30.06.2011, your customer care has registered the complaint under No.F30KA188147 and they said within 24 hours all unnecessary service sms will be stopped. But unnecessary sms are not stopped till now. I would request you to kindly look into the matter and my request is ceded immediately.

                                With regards,
                                P. NAGESH SHETTIGAR,
                                BANGALORE.
                                04.07.2011 04.35pm
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                                  A
                                  abhinav srivastava
                                  from Lachhmangarh Sikar, Rajasthan
                                  Dec 29, 2008
                                  Resolved
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                                  Resolved

                                  I had my connection from teliabag and i am recieving a slow speed upto 28 kbps.I would request to please take further steps in order to solve the problem


                                  THANK YOU
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  BSNL Broadband — very less speed

                                  I am having the BSNL Brodband since 1 month.They sayt that it's speed will be 256mb but its less than 80 mb.How can get the proper speed and when...?
                                  Please try to do something for me and other users.
                                  dear ranjit, the maximum speed in india is 8 mdps so as u mentioned tha the speed offered was 256mb is wrong. secondly for a connection when issued, read carefully it says speeds upto and not that whats printed thats the speed. so for a connection of 256kbps i[censored]r getting 80kbps thats a good speed

                                  bsnl broadband plan 500 — extremely poor services

                                  dear sir,
                                  it doesnt starts in one go ...u have to wait nearly 30 mins to get the proper connection ...no speed ...worse than ...dial up connection ...i mean it...my ph no. is[protected].plz do something to solve this or else we have to go to media n consumer court ...
                                  thanx

                                  BSNL Broadband Home 250 PLan — Connectivity problem

                                  I have BSNL Broad band connectiopn for the past 8 months . I dont get an uninterrupted connection it gets disconnected in between a lot of times & also when there is an incoming call, ADSL signal light on my router keeps flashing. I had given a lot of verbal complaints to to BSNL Vasai(w) office since I reside in Vasai (W), Thane Dist. I contacted "1500" Broadband Complaint No. they have asked me to get the line checked as there is problem in my telephone line. But no action has been taken. Also in my bill for last month I recieved an usage charge exceeding Rs.3000/-...!!!. As I am typing this email there is a connection available but it wont last long. Kindly help.

                                  BSNL DataOne Broadband 500c Plan — net is not working

                                  for the past 10 days, net is not working properly, and disconnecting regulary and making me angry, not having any customer support, iam complaining regulary they are not even bothering about it, this broadband connection sucks, its the worst service i had ever faced

                                  bsnl/broadband home250 — very less speed

                                  i am using this service from last 8 months, but now we have certain changes in the wiring, maybe due to that the problem of less speed have occured moreover the net dissconects whenever the phone is used, please see in the matter, my contact no. is [protected]

                                  Bsnl broadband 750UL Plus Bill problem — Bsnl broadband 750 UL Plus Bill problem

                                  Bsnl broadband 750UL Plus Bill problem

                                  I received my BSNL Bill for the month August 2008 for Internet Broadband :
                                  At the left side of the bill there is :
                                  Debits :
                                  BBRNT...750 (that's normal )
                                  SL-DN...48 (that is not normal...??!)
                                  Total DEBITS... 798
                                  SERVICE TAX 96
                                  Educatation cess...3 (??)
                                  Amount payable on or before pay by Date 897.00
                                  Delayed payment 20 surcharge.

                                  Their billing is not clear. I red in the newspapaer an bsnl ingenior was killed near bangalore...why... because of all these wrongdoings... He is dead now...but he doesnt understand why... we all pray for him...god bless him...Indian way of life.

                                  Bsnl Broadband Connection — less speed for broadband

                                  Iam connected to bsnl broad band connection just one week before.but the speed of brousing was very less until ever I worked .So please take the required step to recover the speed.[protected]
                                  Phone number:[protected]
                                  Address:No.12, 8th cross road,
                                  Rajaji nagar, Lawspet,
                                  Pondicherry-605008
                                  I hve bsnl 750ul home plan . i am getting to much low speed even if 10 kbps some time. i never get more than 100 kbps i would request to please take further steps in order to solve the problem
                                  iam using 750 unlimited my speed is reaching upto 20 kb but 500 plan is very faster.please improve it.or give some suggestion to increarse the speed

                                  broadband internet — net speed very slow

                                  my net speed is very slow. my Acc.N0.
                                  14524486 please solve my problem.
                                  my name narendra shrma.
                                  my mob. [protected]
                                  email. [protected]@rediffmail.com

                                  broadband internet home plan — net speed very slow

                                  sir/madem
                                  i am narendra sharma .my net speed very very slow. please can you help me.my pc in no virus and no problem. please check net connection line. my acc.no. 14524486
                                  mob.no. [protected]
                                  Dear Sir
                                  I transferred my BSNL Dataone 500 plan to 750 unlimited plan from today(March 1st 2009).
                                  Now the connection speed is very slow. To open a page I have to wait. I am getting downloading speed of aroung 15 kbps. For the 500 plan the downloading speed was 150-200 kbps. I am thinking of shifting back to the 500 plan..
                                  Thank you
                                  kurian joseph

                                  BSNL Broadband-Home plan — no proper services

                                  I had complaint to the BSNL-Perundurai(Erode DT) on[protected] that my broadband connection is not working and they didn't clear my problem till today[protected]. this is the worst service that i had never seen...
                                  I have a similar issue. The problem is because the phone is connected in parellel to your modem without the splitter. To fix the problem what you need to do is disconnect any phones on the line and then connect them to the splitter phone output.

                                  Most BSNL guys are either lazy or don't know anything. But there are some who know stuff. For eg. the above soln was given by my lineman! The only reason BSNL is surviving is because of government's perferential treatment and their ago old network.
                                  i have also shifted my plan to 750ul. but from today it is seeing that the downloading speed is 10 to 15 kpbs which is 70 to 80 kpbs in other plan. to open a page i too have to wait for a long.what to do now that i am confused and bothering about to pay such a big amount in bill.
                                  please suggest
                                  bijay Raj

                                  Broadband Home UL 750 — Slow Speed

                                  I ( from Perumbavoor, Kerala ) have upgraded my 250 home plan to Home UL 750 plan, wef. 04 April 2009, hoping to have a better speed than my previous plan, with unlimited data transfer. To my utter dismay I find it so slow that I can't even browse for my incoming mail.

                                  My current bandwidth reading is: 13.90 kbps, which means I can download at 1.74 KB/sec, which is less than what I get through a ial-up connection.( as per BSNL, Calcutta Telephones Free Broadband Speed Checker.) Authorities may intervene and redress the problem immediately)
                                  I too am experiencing the same problem after changing my plan to Home UL 750. Even not able to browse because of the slow speed. My current bandwidth reading is 10.90kbps, which means I can download at 1.36 KB/sec.( report from www.calcuttatelephones.com server. ). This is cheating by the BSNL and there is no wonder why customers terminate their connection with BSNL and go for other Service Providers who gives a better service

                                  bsnl broadband 750 home plan — bsnl broadband 750 home plan

                                  sir, Broadband connection has not getting connected/ No lik available since some days. we are not able to
                                  access the internet. so pls restore the link as early as possible -
                                  Zainul abdeen
                                  Tele. no. [protected]

                                  BSNL Broadband 750 UL PLUS — Not getting the Speed Specified

                                  Hello Sir,

                                  My name is Bharath Teja. I have taken a new BSNL Broadband 750UL PLUS connection for my home usage which is supposed to be of 256 kbps. For the first two weeks, it worked fine. But now at the end of the month, I am not getting the minimum broadband speed. I am getting only 40 to 100 kbps speed because of which I am unable to do my work. I request you please look into the issue. The telephone number with which I have taken the connection is [protected].

                                  Thank you
                                  Bharath
                                  for last two days my internet speed was too slow. and know its speed become to 5kbp/s please check it out as early as possible. otherwise i will change my connection from mtnl to airtel.
                                  its speed is too slow...bogus...i hate mtnl connection don't connect mtnl broadband internet service.

                                  broadband internet — slow speed of internet

                                  my internet downloading speed is zero. please check it out as early as possible.

                                  Broadband Home 500 + Plan — Change of Plan not affected

                                  My telephone no. is 23752299. I requested change of my broad band plan from Home 500 + to Home 500 on March 13, 2009. But the bill Dt. 08.05.2009, for the month of April'09, is showing the old plan only. I request you to immediately change the bill to Home 500 plan as per my request, and re - issue the bill accordingly.

                                  Bsnl 750+ Broad Band plan — Service

                                  Very worst service from BSNL
                                  I have given complaint many times about 750 Broad band plan being slow
                                  No response

                                  BSNL Broadband — Very Very Slow band width

                                  Mu telephone number is 26703203. My bb connection speed was very slow 15kbps-50kbps against the claim 256kbps to 2mbps. When I called 1500 call centre, they said that it could be problem of ols system. Initially i thought, the speed could be a problem of my old system. Hence, i had gone for new and latest system after spending Rd.23000/-. Even after changing over to new system, I found speed was very slow. I was very upset over it. I have been calling and complaining to Peravallore exchange SDE and other concerned bb technician and Line man. But no seems to be caring for it. Atleast, bb technician came to house and checked the wiring. Seems to be little better. However, I am not satisfied with the service. Why BSNL service is so bad? Why BSNL authorities are not taking any action on the erring person? Can any one act on this? Why consumer forum tke volutarily the cases against BSNL and act on it? Horrible experiences...
                                  we have same problem connectivity & i have given verbal connection 3-4 time but there is no action taken, i have broadband connection past 3 months, so in this month 23rd i had closed my BSNL 250 plan,
                                  I fully agree with Mr.Sundar complaint. We have been facing the same problem in and around Peravallore exchange. Many times, the wiring of telephone connection itself is horrible. Why all these fools are taking connection from BSNL when this is what they can offer the service. BSNL should be made private company immediately.
                                  Balasubramanian Peravallore.
                                  I have 750 UL home plan. I too have same problems. I think there is no one to solve our problems.

                                  broadband 750/- — change of broadband package

                                  This has ref to my application for upgrading of my present broadband package.[protected]

                                  After my last bill, I called up the call centre and requested for a change in the package from Rs. 500/- to Rs. 750/- sround the 24/5/09 I recd a call and I was told to give the application to the mapusa customer centre which i did and expected that I would be on the Rs. 750/- package from 1/609, this was told to me by the call centre staff.
                                  i have been using the internet from this morning and have been trying to check if my package has been changed. and after several calls i spoke to Mr. Hari Krishna who later informed me thru one Mr. Desai that my application and request was being forwarded to Bamgalore and the changes would be made today or tomorrow.

                                  I feel the public is wrongly informed that, the changes will be made as per the billing cycle i.e.from the 1st of every month.

                                  Unaware...that this is your strategy I will be charged for the hours that have been used by me thinking i am now on the 750 package..this is wrong information given to the users which is very wrong.

                                  I request you to look into the matter and train your call centre staff to inform customers that until they are intimated the changes have not been made.

                                  I would like to be kept posted of your decision in my case.

                                  Regards,

                                  Mrs.. E. Mathias
                                  hi sir.
                                  i have brought 750+ UL bsnl plan from june 2009 and i m getting avg of 20kbps downloading
                                  which i think is very slow
                                  so what to do??????
                                  please help
                                  I hve bsnl 750ul home plan . i am getting to much low speed even if 10 kbps some time. i never get more than 40 kbps i would request to please take further steps in order to solve the problem
                                  Dear Sir
                                  I transferred my BSNL Dataone Home 250 plan to Home UL 750 plus unlimited plan from three months,
                                  Now the connection speed is very slow. To open a page I have to wait. I am getting downloading speed of aroung 15 kbps. For the Home 250 plan the downloading speed was 150-200 kbps. i am very depressed, which i think is very slow, ,
                                  so what to do???

                                  Thank you
                                  Divakar kumar
                                  Biscuits, tin food, cold drinks, chocolates, etc.. made in industries contain harmful chemicals which cause harm to the people and to children in the long run.
                                  Visit these sites to understand which chemicals are harmful and please put a ban all products containing any of the semi-harmful chemicals.
                                  http://www.avianweb.com/diseasescausedbytoxins.html
                                  http://www.lifekind.com/catalog/chemical_glossary.php

                                  http://www.senseaboutscience.org.uk/index.php/site/other/177
                                  http://www.physorg.com/tags/harmful+chemicals/

                                  http://refreshingstuff.com/?q=content/food-additives





                                  HARMFUL INGREDIENTS IN COMMERCIAL PRODUCTS
                                  HARMFUL INGREDIENTS IN COMMERCIAL PRODUCTS

                                  This article is for your information and consideration.

                                  Written by the manufacturer of our "Super Naturals".
                                  Note: For another interesting and educational article about Shampoo Click Here.


                                  Skin is an absorbent organ. What is put on it can be absorbed into the bloodstream. Examples of this are the smokers patch and topical vitamins and topical medications.

                                  One can easily prove this by experiment at home. Take a good dosage of multiple vitamins. Notice that the urine is bright yellow a few hours later. Now wait a few days and without taking any other vitamin supplements, spray on a topical vitamin (Alcer makes one). Notice within a few hours that the urine is, again, bright yellow. The topical vitamin absorbs directly through the skin, into the bloodstream and through the system. The unused vitamins then exit the system the same way as vitamins taken orally.

                                  From this experiment, one can intelligently deduce that soap, shampoo, cream, toothpaste, deodorant etc., when applied directly to the body, will be absorbed into the bloodstream and carried through the system.

                                  The following is a list of some of the harmful ingredients contained in modern cosmetic and body care products.

                                  Cosmetics and beauty products are not regulated by the FDA unless they make a specific health claim. Examples of specific claims are: "kills bacteria" & "helps fight infection". Products are expected to be safe. If products are shown to be dangerous they must be removed from the market. However, what isn't as easy to show is the long term build up, in the body, of some chemicals found in modern cosmetic and body care products.

                                  It took a long time to prove that asbestos causes cancer, in fact, some children who were exposed to asbestos at childhood, didn't develop cancer until much later in life. It takes time for radiation from the sun to build up and cause skin cancer but we've seen over time that this can and does occur.

                                  Knowing that the body does in fact absorb what's put on it, why subject the body EVERY SINGLE DAY to the dangerous detergents and chemical ingredients found in soaps, shampoos, deodorants, creams and toothpaste? Most consumers don't realize that many "natural products" in health food stores contain harmful, and in some cases, cancer-forming ingredients. For example the Environmental Protection Agency (EPA) lists Propylene Glycol as a chemical so dangerous that when it is disposed of it must be handled as toxic waste. However, most "natural" under arm deodorants contain Propylene Glycol as the main ingredient.

                                  Here is a list of some of the harmful ingredients found in commercial products:

                                  LIST OF HARMFUL INGREDIENTS


                                  Sulfates

                                  (These come under the following names: sodium lauryl sulfate, sodium laureth sulfate, ammonium lauryl sulfate and ammonium laureth sulfate.) These are chemical surfactants. A surfactant means literally "surface acting". It acts on the surface of something to break up grease and dirt. Check your shampoo, boxed cake mixes, tooth paste and many other food and cosmetics products and you may be surprised at how many products contain these chemicals.

                                  These are very controversial ingredients. I've read reports, some Pro and some Con on these ingredients. I don't trust these chemicals and tend to believe the scientists who have reported that these chemicals absorb through the skin and settle in the body, especially in the liver, kidneys and eyes. It is believed to be one of the causes of cataracts. Studies have shown that some of these chemicals in combination with other chemicals in shampoo cause nitrates in the body (nitrates are a proven cancer producing substance).

                                  These chemicals have also been found to cause decline in hair growth and hair loss. I first read about this fact in a publication, which was written 6 years ago! Yet when I recently read the ingredients in a friend's shampoo made for balding men, the main ingredient was sodium lauryl sulfate. In essence he had in a bottle one chemical fighting to help him grow hair and another fighting to make him bald! Seems ironic. Should we worry about this? Your guess is as good as mine but why take chances. Is it just a co-incidence that cancer cases skyrocketed when these chemicals came into broad use? It is something to think about. It seems safer to steer away from the chemicals and go natural.

                                  Propylene Glycol (and PEG)

                                  This chemical is not only used as industrial antifreeze and as hydraulic and brake fluid; it is also used as the main ingredient in most anti-perspirants and underarm deodorants. You'll find it in soap, some vanilla extracts, creams, lotions, and other foods and cosmetics. The material safety data sheet (MSDS) for propylene glycol says that contact with the skin can cause liver abnormalities and kidney damage. The Environmental Protection Agency lists it as a toxic substance and when disposed of it is considered hazardous waste and must be treated as such. This particular chemical is the most common moisture-carrying vehicle, other than water, in cosmetics. It is less expensive than glycerin and permeates the skin better but is linked to serious reactions. It's an inexpensive chemical replacement for more natural ingredients. I don't use it in any of my products.

                                  Hidden Ingredients

                                  Cosmetic containers often contain hidden ingredients, which are not listed on the labels, as they are not part of the product ingredients. Some undesirable and even dangerous ingredients are in or on the bottles or in the water. For example, many bottles are sprayed with silicone before the ingredients are added. Silicone is now linked with cancer and Altzimers Disease. Many water supplies contain traces o[censored]ranium and some plastic bottles contain mercury, which is toxic to the body. My bottles and raw ingredients are tested for all of these undesirable elements and are free of them. I use distilled water.

                                  What's in Toothpaste?

                                  My whole purpose in making safe products is based on the fact that skin can absorb what you put on it. In fact, the thin membranes of the mouth absorb even more readily than surface skin. Many of the chemical based personal products we use (soap, shampoo, moisturizer, deodorant, etc.) can be absorbed directly into the blood stream, by-passing the entire digestive system. Some of these synthetic ingredients pass through the body and leave it but others are not so kind. They are deposited in certain glands and organs and accumulate there. For example an independent scientist reported in his research findings that Sodium Lauryl Sulfate (mentioned above), which is an abundant ingredient in most shampoos and toothpastes, absorbs through the skin and can accumulate in the eyes causing cataracts.

                                  Another ingredient in most toothpaste is fluoride. We have been raised to believe that fluoride is good for us. It is even added to public drinking water. Yet, every tube of toothpaste which contains fluoride carries a warning which states something like this: "WARNING: AS WITH ALL FLUORIDE TOOTHPASTES, KEEP OUT OF REACH OF CHILDREN UNDER 6 YEARS OF AGE. IF YOU ACCIDENTALLY SWALLOW MORE THAN USED FOR BRUSHING, SEEK PROFESSIONAL ASSISTANCE OR CONTACT A POISON CONTROL CENTER IMMEDIATELY." I copied this quote exactly from a major brand of toothpaste tube - capitol letters and all. There is more interesting information about fluoride (including how and why it has ended up in water supplies and toothpaste) which I won't expound upon here but scientific research exists which shows that fluoride blocks the body's ability to absorb calcium, a mineral which is needed for healthy bones and teeth. Ironically, there it is in toothpaste being promoted as good for teeth.

                                  I found it difficult to find toothpaste without at least one of these two chemicals (fluoride & sodium lauryl sulfate) so I made my own formula, which is safe. You can read more about it on the products page.

                                  References: Multiple Chemical Sensitivity by Pamela Reed Gibson, PH.D. The Harmful Ingredients Report (New Publications); Detergent Penetration into Young and Adult Eyes by K. Green, Ph.D., D.Sc.; Natural Detoxification by J. Krohn, MD; Grolier Encyclopedia ('95 edit.); Health Risks in Today's Cosmetics by Nikolaus J. Smeh, M.S.

                                  by Christine Renna, ZeMc, LLC
                                  whats this???
                                  those who pay higher gets lower speed!

                                  pls improve the speed ...
                                  Well, the 750 plan has 256kbps speed, i.e you will get the maximum download @ 256X0.125=32 and the maximum would be 40-50kB/s but not more than that

                                  remember kbps is not equal to kB/s
                                  kbps = kiloBITS per second
                                  kB/s=kiloBYTES per second

                                  in 500c plan you get upto 2Mbps speed = 2X1024 = 2048kbps = 2048 * 0.125 = 256kB/s which is the maximum speed you can get here.
                                  bsnl is offering 750 plan by reducing the bw to 256 kbps that means our download speed may vary between 25 and 35 kbps, the rest of the plans will get a bandwidth of 2mbps which will have a download speed of 150 to 256 kbps, but we will get the same download speed for bsnl 1350 UL plan . along with cost bsnl reduced the bw . which is quite normal with much of the ISP'S, IT WILL BE BETTER IF BSNL CAN CHANGE THAT AND IMPROVE THE DOWNLOAD SPEEDS FOR 750 UL PLAN

                                  home plane — speed & connect

                                  Dear sir/madam,
                                  I have one connection before one month, but in these days i have lots of problem to bsnl, no one followup complain,
                                  i am only one month old customer but i am thinging why have i taken bsnl brod band connection, bsnl give worthest services to
                                  our customer.
                                  Mobile gives better speed to my bsnl speed.
                                  If you solve my problem i give lots of thanks...
                                  I changed my bsnl bb plane from 250 to Home 750 UL w.e.f June, 09. Since then I am getting very low speed and creating problem in my work. May I request BSNL to look into the matter and take necessary action to increase the speed?
                                  i am using bsnl home unlimited 750 plan.my net speed is very very slow i receive only 256kbps (i.e 28kBs) which is not speed of a broadband connection..bsnl gives very low speed for 750 plan.but gives a higher bandwidth for 500 plan, ..so i kindly request the bsnl to increase the speed atlest to 1gbps for 750 unlimited plan...so many complaints are received but no action have been taken.pls increase the speed of 750 plan...many times the server is down..only receive 10kBps.thats insuficient please take action
                                  I am using BSNL home UL 750 plan from past one and half year.I am getting only 256kbps (i.e 32kBs) whereas my other friends are getting 512kbps (i.e 64 Bs) with the same UL 750 Home plan. This is absolutely ridiculous. Please look into the matter so that I can get the higher bandwidth.Please do something.

                                  BSNL HOME UNLIMITED PLUS — BROADBAND

                                  I have registered a complaint with BSNL For ISP Login Failiure, on 07/26/2009, they said it will take 24 hours to solve the issue, and technical people will call and help with this, then they said they transferred the issue to exchange to check with server, but i am not getting any response from them, chrompet exchange number[protected], no one is picking the call. (Its better to issue this fancy numbers to cunsumer) my complaint number 88424386, Telephone number 22486119.
                                  Sir,

                                  I had HOME 250 plane. It was very nice. this month ( August 2009 ) I changed my plan to HOME UL 750. The second day I found that it was very very slow. Why are you doing like this? Please look into the matter.
                                  i am using bsnl 750 ul plan my downloading sped is not more than 36kbps ???
                                  what cain i do for increase sped please sugges me ...
                                  I hve bsnl 750ul home plan . i am getting to much low speed even if 10 kbps some time. i never get more than 30 kbps i would request to please take further steps in order to solve the problem

                                  BSNL — Getting very lower bandwidth over Broadband Connection

                                  I have taken BSNL broadbrand connection (Plan UL750) as mention it should provide me 256kbps bandwidth but in mycase it is providing me only 14-50 kbps(not KBps).

                                  I have repeatedly compaint the exchange but all went in vain. Please help.

                                  bsnl broadband home 750 — POOR CONNECTIVITY

                                  15/08/2009

                                  Dear Sir,

                                  I have BSNL Broadband internet connection (with phone line). I have Huawei Quidway WA1003A Modem.
                                  The problem is whenever I tried to connect to the internet the connection will be on 5 min. or so, then the connection stops. Refreshing does not help. Sometimes I switch off the Modem and switch on. Sometimes I get the connection. But again the problem persists. Thus, if I want to listen to a song online, it will take an HOUR or so.

                                  I complained to BSNL, Banglore. They responded and the connectivity was OK then. But again after 2 days the same problem continues.

                                  I do not know whether the same type of problem is faced by other BSNL Broadbank users and what is the real problem. Whether it is line fault or failure at BSNL server.

                                  I request you to take up the matter with appropriate authorities and solve the problem.

                                  My landline number is 080.26604464

                                  My mobile no: [protected] (Morning 6 to 9.00 and Evening after 7.00pm)

                                  Regards,

                                  G K SADASHIVA

                                  BSNL 750 plus plan — Amount

                                  Just last month I requested for a conversion for750+ from 500 . To my surprise the bill amount is Rs 1900. ie Rs 900 more than last month . No proper advice/ Selection of plan is given to reduce expenditure.
                                  Further I requested to pass on discount for public sector employee as Iam retired employee (Attested copies were submitted to Customer care office.) Obviously no care is taken. When enquired they are asking me to approach Head office, Commercial officer.
                                  I request concerned authorities shall give proper advice to customers as Offices are spread all over. Only service is required.
                                  even i hate this...u pay more but u get less speed...
                                  i hav updated 2 the 750 plan frm 250 plan, coz i was getting vry high bill in 250 plan, so changed it 2 unlimited downloading wid 750 plan...but my downloading speed is 1-2 kb/sec...this is ridiculous...wat the hell will i do with unlimited downloading when i m getting speed lyk dis...bsnl is a big CHEAT...
                                  i reqest to you broad brand information i hope to you.

                                  BSNL Home 1350 UL — BSNL BroadBand doesn't work

                                  BSNL(Bull Sh*** Nigam Ltd.) is an organization(?) that I am subscriber of (Home 1350 UL Plan). Let's concentrate on UL. How many ULs I got with this connection. 1) UnLimited Tension i[censored] ve something official deadline based work to do. 2) UnLimited loss of face in the office. 3) UnLimited numbers of calls to KashtMar Kare (customer care) with onle one response- Koramangala server down. 4) UnLimited number of BSNL cell no of those to contact to get my problem fixed because customer care is careless itself !!!! Agony doesn't end here. In my apartment one day one BSNL type man came, rang the doorbell and asked us whether we lodged any complaints for broadband issues. I at once said WOOOOOOOW !!! I called my wife and told GOD himself has come !!! I told him very politely, although it was very tough, that we tried lodging complaint but we got some cell numbers perhaps one of them sent you. He at once realized that we did not lodge any complaints and gave me , Guess What !!!!, another bsnl cell no. And then he told he has come for someone's else's complaint and he can only solve our problems if ***** whatever u cud understand I didn't have patience to hear that If clause. Imagine my plight after satisfactorily enjoying 2MbPS Airtel BB for 1.5 yrs, how i must be feeling. Connection never lasts for more than 30 mins. I lose my VPN and can't work from home. Unlike others I've no plans to appeal to so called authorities otherwise I will get guess what yet another contact number. With heavy haert I got married , changed my house and with even heavier heart I had gone for BSNL but now the time has come to feel light and say Bye Bye to all this. And one more thing... Deepika Padukone(Brand JhAmbassador) never came even in my dreams to enquire about my connection.
                                  The people having 750 UL or 750 UL plus, should get atleast 1 mbps speed
                                  While tata and reliance are giving 3.1 mbps @ 1750 per month
                                  We are paying 750 Rs/month. and what we get is 256 kbps.
                                  SEE THE LOGIC:-
                                  for paying 1750 Rs we get 3.1 mbps
                                  1750 -:- 3 = 583.34...
                                  we are paying more than 583.34 i.e we pay 750 Rs
                                  so we should get atleast 1.5 mbps or 1 mbps
                                  Pleeeeeeeeese Help ! I also changed my bsnl bb plan from 250 home plan to ul 750 and from then i'm getting very slow downloading speed . I have too wait a long to see even a video of 2:00 m .This speed is very low than ever before. Please do something to solve this problem.
                                  Sir,
                                  The connection speed of your so called BSNL "broadband" is very very pathetic.Home 750UL has a speed of a dial up which is insufficient to watch videos and it is not at all enough for to meet demands of web 2.0.Arise BSNL! please adapt yourself to the fast pacing world!.If you would increase the current 256kbps to 2mbps it would be better since the plan is not worth the money.Please increase the speed.
                                  dera sir
                                  750 plan di speed(25kbps) very very slow hai. plz minium speed (150 kbps to 250kbps) kar deo
                                  yes plan 750 is waste cant do nothin wid that...i dont think our compliants wil b taken into account...i am going back to plan 500 itself
                                  the BSNL 750 plus plan provides very slow speed..around 25 kbps..plz do something abt the speed...m paying more money but getting less speed...wat kinda justice is this??
                                  bsnl sucks...i suggest 2 go for airtel unlimited broadband @ rs699 with much better speed
                                  u dont have 2 wait 4 long 2 watch videos
                                  respected sir,
                                  my name is sachin. i changed my plan from 250 to h-750 plus. because i got bill of 3000 rs which quite hike so i changed my plan to unlimited.i am getting downloading speed of 15kb/s, wat the hell is this. we are paying more getting less. bsnl company is worst. no customer support, the staff is so old i wonder how they do work. lunch time is of 30 min but staff come after 1 hr.

                                  connect is better company than bsnl. they offer unlimited plan in just rs 550 and their service is far better than bsnl.

                                  bsnl is hell.

                                  BSNL broadband 750 ul plan — Increase your bandwidth

                                  This letter is for BSNL.

                                  I am using BSNL 750UL Plan.I know it has 256kbps(download speed is 32KB/s).But it was very slow.I am taken this plan for is only downloading.But it is very slow.

                                  So please increase the bandwidth 256kbps to 512kbps for 750UL plan.
                                  So please help me…..
                                  I am waiting for your opinion……..
                                  It's not good, me too having the same problem

                                  BSNL Broadband — SPEED OF NET IS DOWN TO 10%

                                  Sir,
                                  I have a unlimited bradband connection from last six months, my legal speed of the net is 256, but i never get that speed
                                  hi iam ananth
                                  i m using bsnl 750Ul home plan...while downloading or using internet its very slow...plz take further actions to solve this problem..
                                  Hey friends
                                  I am Also Using 750Ul Plan I Thing We Should Find Some Hacking Trick So We Can Hack And Increase Speed One Of My Friend Is Tell me That We Should Open Modem And Hack So I Think U Try To Hack Modem Or I Think U Can Find Some Hacker They Can Help U Or U Can Find Any Hacker And Increase Speed Tell Me Then
                                  [protected]@yahoo.co.in
                                  same is the case with me. my friends get 100-150kb/s speed whereas i get only 10-20kb/s. this is too much. i pay the same amount but lesser speed. wat is this?
                                  I want to know that in 500c plan, the speed is 150-200 kb/s.If i use the modem provided by BSNL, will i get the same speed
                                  i changed 500 plan to 750 plan and the speed to slow and it take to much time load
                                  dear sir please make it faster nor i have to change it to 500 plan or to airtel.
                                  I hve bsnl 750ul home plan . i am getting to much low speed even if 10 kbps some time. i never get more than 100 kbps i would request to please take further steps in order to solve the problem
                                  i changed my plan from 500 to Plan- HOME UL 750 Plus, , the speed is horrible...plzz consider this problem...
                                  it really is rediculous in 750 plus plan the download speed is hell slow and in 250 plan the bill is hell high i think bsnl guys should do something to increase the speed in 750 plus plan.

                                  household — broadband low speed

                                  Sir
                                  I have a bitter experience about BSNL. My telephone No. is[protected] with broadband (750 plus plan). I m deeply sorry to say that despite my written complaint to GM Muzaffarnagar, no heed is paid to my request. It is so disturbing the net services here it is being v hard to utilise the services. I have to go several times to BSNL offices, located at Shiv Chowk as well as a far off placed office, the Head Office. It is v difficult to find out officers on their seat. No person, neither officials, nor officers are available at 11.30 am. And when they started coming after 11.00 their simple reply is….we have noted ur complaint and will do needful soon. But no action is taken. My speed of net is so slow that it is disconnected every minute (10 mbs/second). I went personally to BSNL office (at Shiv Chowk), lodged a complaint, after several complaints on phone, today at 11.00 am…No officer or officials were available except one or two staff. They asked me to lodge the complaint. No person attended my complaint till this time. Will u pl look into the matter…
                                  no use brother. M usin the 500C plan myself. awsome for me! got speed at around 270kbps. But then cut that connection off and got a bsnl datacard instead (2.4 mbps)~~~download speed cuurent is 666kbps(max)!!! M from Guwahati in Assam. Dont know bout other places!!!
                                  i juj recently got 750 home plan but i m not geting good speed surffing n downloading on both condition speed is very slow its belong 20 to 28

                                  ll u please cheak it out n tell me the procceser to get good speed

                                  thankz
                                  Recently I switched from Home 500 C to Home 750 Ul Plus. I used to get a DL speed of 240 - 250 kbps but now I am getting a speed of 32 kbps .It really sucks man. This is what happens in India. People pay money and don't get the value for it. Why should there be a limit in speed. Please do something about it.
                                  Plz anyone help me, i hv 750 plan of bsnl and speed is too slow. just 30 kbps and in my office (same plan) i got speed 165 kbps plz how can i change my speed 30 to 165 kbps...


                                  plz help me ...
                                  Hurry !!
                                  I have BSNL 750UL, BSNL is the worst network provider in the world and Worst customer service in the world, 7 kbps Speed not acceptable, i have raised a Complaint a month ago and yet the issue has not been resolved.

                                  Dont Go for Bsnl unlimited plans, if anyone choose bsnl really i assure you will be affected with the following diseases like Hypertension, Heart Attack, Mental.

                                  home plane — speed is slow

                                  i am your customer from last one year .in starting internet speed was quit good but now a days speed is very slow .presently severl enternet provider giving hi speed enternet browsing upto 2mbps but u are providing only 256 kbps maximum speed.so take step immidiately to survive in maket.i have alredy complaint to ur local authority .he gave me promiss several times that seniors are working on it.but no action is taken by ur side.so i request to u please take action as soon as possible dont compail me to disconnect ur sify connection.
                                  thanku
                                  Sir,
                                  I am a BSNL UL750plus customer and i am highly dissatisfied with the kind of speed i am getting. for Rs 500 plan the minimum is 512 kbps and even though i am paying higher then them i am not getting even half the speed.
                                  My plan is unlimited but due to such slow connection i am not able to download much. My friends who use 500 plan are downloading much more content then me during the non chargeable time.
                                  i feel that i have been cheated.
                                  I use bsnl 750UL plan from june 2009 i get the download rate to between 25-27kB/s. But while others get more than 50kB/s in other plans and other networks. Why this particular plan gets low speed.
                                  I dont think why these guys do like this. Even users use internet with mobile gets more than 28-34kB/s and this unlimited plan doesn't provide. I dont know what they are going to do.
                                  I think They will loose customers if this happens or continuous further like this. Even i'm thinking of getting some other connections but i'm interested in BSNL. So dont loose customers thats what i like to say to them
                                  idoits the speed is very slow than dialup which v get upto 10 kbps dnd
                                  and here only 1-2 kbps
                                  you BSNl people are stupid, your unlimited plan speed is absolutely , keep this speed and time will come when nobody will buy your so called broadband because other companies are giving better speeds

                                  BSNL — Broadband 750 UL speed is very less

                                  I am a broadband user under the 750 UL scheme in the kayamkulam area of Alappuzha Dist , kerala state. . The speed is very low say 50-60 Kbps only. Though BSNL claims the speed to be 256 Kbps. It is utter cheating by BSNL. I request the authorities to do the needful to provide the assured speed to its consumers.
                                  India’s number one Telecommunications Company. I am using UL750 plan of BSNL. UL750 means Unlimited plan with monthly rental of 750INR (taxes extra). It provides speed of 256kbps, which is good for normal surfing and small downloads.

                                  I received many e-mails through the contact page about how to increase the speed of this UL750 plan. Even on Orkut many people ask me how to speed up the connection of BSNL.
                                  Today i am not going to tell you any secret or something different here.I will give you few details about how BSNL or any ISP (Internet service provider) calculate the speed of there connections.

                                  According to plan specifications of 750 UL plan, it is provided that the plan will provide bandwidth of 256kbps (note the small kbps).Means you will get the speed around 32KBps (now note the capital KBps).

                                  If you are aware of storage conventions and about the TB, GB, KB, kb etc. Then you must ware of the table below.
                                  The Fact :
                                  So as BSNL is providing speed of 256kbps which is equivalent to 32KBps !! So if you are getting speed around 30-32KBps while downloading then you are getting best for what you are paying. If you want any such conversions in broadband plans just divide the number by eight. i.e. 256/8 = 32.
                                  GUYS, TAKE IT EASY .THIS IS A INDIA, 3RD GENERATION COUNTRY THAT MEAN ALL THE FACILITIES ARE SLOW...!
                                  Yes, I too have the same problem. I download at about less than 30 KB/s. Sometimes as low as 20 or 15 KB/s.
                                  Any suggestions...?
                                  Er... we can practically improve the speed by reducing the reservable bandwidth in Windows (XP).
                                  Try this, and please feedback, so that I can work on some other ways:
                                  Start > Run > gpedit.msc >Administrative Templates > QoS Packet Scheduler > Limit Reservable Bandwidth (double click it)
                                  It is currently Disables. But ENABLE it and reduce it to 0% from the default 20 %.
                                  That's it.
                                  so please feedback.
                                  sir i have been using BSNL's HOME UL1350 plus plan under which the bandwidth is 512kbps but ISP provide only 52kbps at the max.kindly guide me what to do ??
                                  it is absolutly true bsnl is cheating people

                                  BSNL Broadband — EXTREMELY POOR SERVICE

                                  EXTREMELY POOR RESPONSE ON BROAD BAND COMPLAINTS - INSPITE OF REPETED COMPLAINTS FROM THE DATE OF CONNECTION NO PROBLEM RESOLVED YET. BROAD BAND JUST WORKS TEMPORARILY AND AGAIN THE PROBLEM CROPS UP. FREQUENT DISCONNECTION OR SITES JUST NOT OPEN TILL CONNECTION IS DISCONNECTED AND AGAIN RECONNECTED
                                  Yes, I am also using BSNL UL-750 plan and i get a speed around 29 to 31.2 Kbps only, while others like airtel and MTNL have introduced unlimited plans at 256 KBps for just Rs.599/-, what the Bsnl hack doing over there ...
                                  what hell the BSNL is doing there not cutting the rates. I think its too bad BSNL is non-responsive for all these comments .
                                  I hve bsnl 750ul home plan . i am getting to much low speed even if 10 kbps some time. i never get more than 30 kbps i would request to please take further steps in order to solve the problem

                                  750 ul plan from bsnl — very slow speed

                                  Respected,
                                  i here by state that i got a broadband connection from BSNL 8-9 months back but i never got the speed as promised by them in the beginning. They said in the beginning that you will got a speed from 256KBps upto 2 MBps but i have never got the speed above 28 KBps. Where should i complain i don't know. Kindly suggest.
                                  This is sooo bad...i changed from 500 plan to 750 n i m gettin the worst from it(speed from 10-25kbps).what the bloody hell is this???will bsnl ever correct this huge mistake!!!to make them aware no one should adopt this 750 plan from now...say this to all ur friends people...
                                  Well Mr. Shukla, First of all HOME 750UL+ has a speed allocation of 256kbps, nowhere BSNL says they'll provide speed upto 2mbps. And also please note that its *kbps* not *KBps*. kbps is for kilo bit per second and KBps is for kilo byte per second (8 bit equal to 1 byte). Hence your download speed 28KBps is almost touching the allotted speed for Home 750UL+ (28*8=224kbps)
                                  very bad...
                                  rs 750 and speed is 30 KBps...
                                  i'm going to change my plan to Rs.500 with night unlimited which have around 500 KBps speed...
                                  Wha will I do, When connect the750 plan..It cames ERROR No 769 ?Please...reply immediately..
                                  sir, pleas dont let us drop this connection
                                  this is ridiculous .the speed is 25kb/s.this is the worst connection ever
                                  the speed is very slow for 750ul . i m getting only 23-30 kbps . why we are paying 750 for this speed.
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                                    H
                                    HEMRAJ CHOUDHARY
                                    from Chandigarh, Chandigarh
                                    Dec 29, 2008
                                    Resolved
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                                    SIR,
                                    I HAVE BSNL POSTPAIID PLAN 525, MY MOBILE NO IS [protected], FROM 18/12/2007 I ACTIVE GPRS199 PLAN IN MY MOBILE. AFTER ONE YEAR I USE GPRS199 PLAN, ONCE TIME SOME PROBLEM IN GPRS199 PLAN THEN I CONTACT TO COSTOMER CARE THAT I HAVE SOME PROBLEM IN MY GPRS199 PLAN HE ADVISE ME TO REACTIVE THIS PLAN BY SMS SEND THIS TYPE GPRSPRE TO 53733 . I SENT THIS MASSAGE . ACTIVE MY PLAN, AFTER ONE MONTH I SEE THAT IN MY MOBILE BILL MY GPRS199 PLAN CONVERT IN GPRS49 PLAN THAN I MEET MY NEARLY COSTOMER CARE THEY ASK THAT FOR PREPAID COSTMER ACTIVE GPRS BY SENT SMS GPRSPRE TO 53733 AND POSTPAID COSTOMER SENT SMS GPRS49, GPRS199 TO 53733 YOU DO WRONG MASSAGE, THIS IS COMPUTER FALT, AND MY MOBILE BILL COME 18334, SO GIVE ME GPRS199 PLAIN BILL
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    How to setting gprs
                                    sir i want to know sceam 1pesa/1sec call rate.
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                                      rajeswari S
                                      from Pune, Maharashtra
                                      Dec 28, 2008
                                      Resolved
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                                      Dear Sir,

                                      I found sheer careless with the accounts staff working in BSNL office, Saibaba Colony, Coimbatore.

                                      I have evidence for this also.

                                      I disconnected my BSNL broadband due to this reason on July 30th, 2008. After sumitting the rental modem, I was charged for modem. I personally had to go to the office with the modem submission receipt and gave to the person in the same department on August 20, 2008.( concerned was on leave for 5 days). They lost the receipt and fortunately, I had the xerox copy. When I contacted again in October, the concerned told me he does not have the receipt and asked for it. Again, I personally went to the office and submitted the receipt. The concerned informed me that all the formalities are over, and he will send the deposit amount, Rs.1250/- through cheque. This happened in the month of October, and it is December 28, 2008, today. I have'nt received any cheque regarding this. When I contacted the concerned, he told me that he finished his formalities before and he is not responsible of this. What shall I do?

                                      I have all the evidence of this sheer carelessness of billing etc. Can I go to the consumer court for my deposit refund?

                                      Rajeswari. S
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      if you have the proof file a case on that person and see some higher officials that would help you, don, t leave it.
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                                        Vijay Kumar Sangwan
                                        from Hyderabad, Telangana
                                        Dec 26, 2008
                                        Resolved
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                                        Resolved

                                        I have are Prepaid BSNL Haryana number [protected] with Balance Rs. 80 and validity upto 20-Dec-2009. I am under roaming and unable to make any calls. From past 10-12 days I am trying to call the customer care of Haryana([protected]), but of no use. I have raised multiple complaints, first complaint number L[protected] and second L[protected]. I wish someone looks into this and gets this issue resolved.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Dear Sir/ Mam

                                        I have a prepaid SIM card bearing number [protected]. Due to my higher education i was out of station last 1 year. Now i continue this old number from your service. But there is a error message ( number not in use) when i dial my old number giving full tower signal without any break. So, plz. reactive my old number that i can continue it again.

                                        Thanks/ Regards

                                        Nilufar Jahan
                                        [protected]
                                        hello sir, i ve a bsnl prepaid connection for the no.- [protected] . i m overseas now a days. there is no network here . i m at sydney, australia . i m unable to c my account. i wa 2 know the validity . how much time is left to recharge it with the validy. plz help me in this regard as if the time passes the sim will be of no use for me. plz do the needful
                                        mera name liladhar madhav meshram
                                        hai mera mobile no.[protected] hai mera mo.no 4 dinse invalid bataraha hai bandh hogaya hai aap mera mobil no chalu kardenge to badi kurpa hogi jay maharashtra
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