Bharat Sanchar Nigam [BSNL] Complaints & Reviews

We are using BSNL broad band. Most of the times DNS of BSNL Hyderabad fails to resolve the names of most famous site like google, yahoo and also their own site. It works with IP addresses but not with url. I request BSNL Hyderabad broad band administrators to configure their DNS server properly with help of professional consultants rather than depending on in house experts.

To place this complaint also their site is not getting...

Subject : Problem in Broadband Speed

Reference :
Consumer no. : W537254
Consumer Name : Ashish Bajaj
Broadband Plan : 1350 UL
Phone No. : 2560069

Dear Sir,

I am facing problem in Broadband speed it's take a long time to open a site, as per the plan commited speed which is 512 kbps, against that, I just recieve 70 kbps to 80 kbps speed

You...

not getting usage details
in the address bbservices.bsnl.in Iam not getting my user details, even I cant open the window....

DECEMBER 28, 2008 I WENT TO A EZY POINT RETAILER TO MAKE A RECHARGE OF RS.200[225 VALIDITY] THE RETAILER HAS RECEIVED THE CONFERMATION MESSAGE BUT I HAVE NOT RECEIVED ANY MESSAGE/BALANCE/VALIDITY. I HAVE TALKED TO CUSTOMER CARE, BUT THEY ARE NOT GIVING ME ANY ANSWER.MY NO. IS [protected]...

I had registered with do not make call last year itself and yet I continue to receive unwanted and unsolicited sms on my mobile. I had also made a complaint under DNC and my complaint number is [protected]. Most times these sms come in the middle of the afternoon while I am sleeping and sometimes even after 10 at night. I have two land lines and have kept my mobile strictly for emergencies so that my family can call me.I do NOT wish anyone...

I had my connection from teliabag and i am recieving a slow speed upto 28 kbps.I would request to please take further steps in order to solve the problem


THANK YOU...

SIR,
I HAVE BSNL POSTPAIID PLAN 525, MY MOBILE NO IS [protected], FROM 18/12/2007 I ACTIVE GPRS199 PLAN IN MY MOBILE. AFTER ONE YEAR I USE GPRS199 PLAN, ONCE TIME SOME PROBLEM IN GPRS199 PLAN THEN I CONTACT TO COSTOMER CARE THAT I HAVE SOME PROBLEM IN MY GPRS199 PLAN HE ADVISE ME TO REACTIVE THIS PLAN BY SMS SEND THIS TYPE GPRSPRE TO 53733 . I SENT THIS MASSAGE . ACTIVE MY PLAN, AFTER ONE MONTH I SEE THAT IN MY MOBILE BILL MY GPRS199...

Dear Sir,

I found sheer careless with the accounts staff working in BSNL office, Saibaba Colony, Coimbatore.

I have evidence for this also.

I disconnected my BSNL broadband due to this reason on July 30th, 2008. After sumitting the rental modem, I was charged for modem. I personally had to go to the office with the modem submission receipt and gave to the person in the same department on August...

I have are Prepaid BSNL Haryana number [protected] with Balance Rs. 80 and validity upto 20-Dec-2009. I am under roaming and unable to make any calls. From past 10-12 days I am trying to call the customer care of Haryana([protected]), but of no use. I have raised multiple complaints, first complaint number L[protected] and second L[protected]. I wish someone looks into this and gets this issue resolved....

last month bill deposited rs.1200/-and again this month bill is rs.986/-give the details...

My BSNL Broadband speed is very low.I feel that I am using Dail-up connection.Please solve my this problem.Increase net speed....

Without my instance I have been forced with a caller tune to my cell phone no.[protected] which I am not interested. I am fearing I may be deducted the caller tune fee from my cell phone balance. I shall be greatful if the same disabled immediately.

Thanks and Regards...

I have BSNL broadband connection. I got a problem from the first very day that there is loss of DSL in the modem and due to which bb disconnects frequently. I complained to the local exchange many a times but all in vain. what shoul i do now please help me...

I activated ACT 2 facility 0n 15.10.2008 but I have send the message on 1.12.2008 to deactivate ACT 2 facility but bsnl not response for the message and they charge Rs.2 / per day after that I lunched the complaints on dated 20.12.2008 the docket no is 2767753 but the did not response and the deduction of Rs 2/ again continue I launched the complaint on 23.12.2008 and the docket no is 2774100 and at the same time I sms for the deactivation...

My phone no.[protected] is not working properly from last one months. I have complaint so many time to local officer but nobody responding me & bsnl complaint center ignore my all complaints computerized complaint system is totaly useless.I have broadband connection too and I am facing many problems due to this. No one is responding so please give me any positive response for this.
problem is– I am hearing noise and disturbing...

sir i can not open usages record in bsnl portal
this is what i am seen to proceed

Unexpected Error Reported

This error may prevent further successful operations. Please logout and try to login after some time. If the problem still persists, please contact System Administrator.

devjoy...

I am a user of bsnl broadband service known as Dataone. I am having commercial Plan ul 3300 in which the company provide 2mbps surfing/ downloading speed. I am only able to get around 300 as surfing speed an 10 KBPS download speed. i m not Abel to compete with my competitors who having tata Internet connection only 750/-pm . my is 3700 p.m & same speed pls help as soon as possible...

SIR, I HAVE SURRENDERED MY BROADBAND CONNECTION & SUBMITTED THE MODEM ALSO[protected] TO THE CONCERNED OFFICE, IAHVE THE ACKNOWLEDGEMENT ISSUED BY THEM. BUT TILL DATE, THEY ARE CHARGING THE MODEM RENTAL ON TELEPHONE BILLS REGULARLY. I HAVE APPROACHED ALL THE OFFICERS. BUT THERE IS NO RESULTS, I AM PAYING THE CHARGES ALONG WITH MY TELEPHONE CHARGES. KINDLY HELP ME TO STOP THE PROBLEM. THIS IS MY DETAILS.

V. RAMAN,
NO.22,...

I had taken a connection of BSNL EXCEL PREPAID SUMO PACK on 20th dec 08 from bangalore jhalahalli branch.My mobile no is [protected]. From that day not a SINGLE STD CALL IS COMING from BSNL Network. For that i had given a complain on 21th dec and complaint no is 181380. Every day customer care people says that this is my site problem and it will rectifie within 24 hours. and some time they says that your problem was rectified but still now...

Respected Sir,

I S.Veerabadraiah and my mobile no :[protected] and it belongs to Exel Ananth Prepaid Service of BSNL..
I recharged my mobile on[protected] with Rs.225/- TopUp BSNL card within grace period only. but i afride when i saw the Message that which will expire on 1-1-2009.but it should give me the service up to[protected]. so please see that the service should exends upto[protected]..

thanking...