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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 748

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R
Radhakrishna V Bhat
from Mumbai, Maharashtra
Jan 9, 2009
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Dear sir,

I am also resident of Virar West having BSNL telephone connection bearing no 2505258. My phone is out of order for the past one month. In fact it is more than a month because it was working for a week after being out of order for 8-10-days.

I waited for one week before placing complaint on 24.12.08 vide docket no 1736.


There are many phones out of order since long in our Suman Complex, Virar.

Why no one is showing interest in completing the job?

Will anyone look into this problem?

Without asking they should also give rebate in phone rent as the phone is not working more than 15 days.


Thanks

Radhakrishna V Bhat 2505258
Suman Complex
Virar West-401303
Aug 14, 2020
Complaint marked as Resolved 
new connection
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    S
    Sooraj K Nair
    Jan 8, 2009
    Resolved
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    BSNL,

    I have requested for shifting my telephone from Brookefields to Kasavanahalli on 18/11/2008. Its been more than one and a half month now and Ihave not yet got the phone shifted. As per the commercial office in Koramangala the new Phone #[protected] has been alloted on Nov 27th itself.

    I never find any official in the Kasavanahalli office. When ever I find someone I get a standard answer that my connection wil be set in another one to two hours.

    Mohan (AE) had promised me couple of times that the phone conection wil be restored in 2 hours. I do not understand by how long is the 2 hours gonna be now.

    I do not understand if they are delaying this for bribe?

    I request the concerned people in BSNL to look into this issue at the earliest.

    Regards
    Sooraj K Nair
    [protected].
    Aug 14, 2020
    Complaint marked as Resolved 
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      S
      shivshankar mule
      from Pune, Maharashtra
      Jan 8, 2009
      Resolved
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      bill paid online but still bsnl says not received

      hello,
      I have paid bsnl landlines bill using online bill pay facility from bsnl portal.
      money is deducted from my bank account but bsnl portal shows status as initiated only.
      i am receiving calls from bsnl office that pay the bill otherwise they will cut the connection.
      request you please let me customer care number of BSNL.

      Regards
      Shiv mule...
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      R
      R.VIJAYAKUMAR
      from Thiruvananthapuram, Kerala
      Jan 8, 2009
      Resolved
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      Resolved

      I have registered Start DND with BSNL > My Number is [protected]. But getting unwanted SMS as advertisements Kindly request you to take step to stop this
      Aug 14, 2020
      Complaint marked as Resolved 
      ITS TRUE HAPPENING WITH ME ALSO
      I have registered Start DND with BSNL > My Number is [protected]. But getting unwanted SMS as advertisements Kindly request you to take step to stop this
      dear,
      plz provide detail to more earn incom,
      from:jnpandya
      have registered Start DND with BSNL > My Number is [protected]. But getting unwanted SMS as advertisements Kindly request you to take step to stop this.
      I have registerd start DND with BSNL but still comercial and unwanted SMS are coming. please try to stop it.My number is [protected]
      i dont want to unwanted call and sms
      i want start dnd services on my mobile.my no is [protected].
      I have unwanted sms and to stop thease type sms's
      My No. is [protected]
      I dont want commercial sms.
      plz. stop the sms.
      my No. is [protected]
      I have registerd start DND with BSNL but still comercial and unwanted SMS are coming. please try to stop it.My number is [protected], [protected]
      I have registerd start DND with BSNL but still comercial and unwanted SMS are coming. please try to stop it.My number is [protected],
      DEAR SIR,
      MY NO-[protected] EVERY MONTH OUR BILL RS-350-400
      WE USE THIS NUMBER ONLY INCOMING.IN THIS MONTH OUR BILL AMOUNT RS 800. KINDLY CHEK AND CORRECT MY BILL.
      ALLREADY WE DEPOSIT OUR ABOVE BILL.

      THANKING YOU.

      PAVAN KUMAR AGRAWAL
      FOR KEDAR NATH RAMJEE PRASAD
      M-188, GALLA MANDI,
      MUGHALSARAI
      I have registered Start DND with BSNL > My Number is [protected]. But getting unwanted SMS as advertisements Kindly request you to take step to stop this

      BSNL - CELLONE — Activate DND. But still unsolicited calls are coming.

      Dear Sir,

      My number is [protected]. I have already activated the DND. But still I'm receiving unsolicited phone calls and messages. Could you do something to stop those calls.

      Thanks and best regards,
      Rajesh
      I have registered two days back only for start<space>DND for not getting the unwanted SMSs and most unwanted commercial calls(that too when we are on national roaming condition). This I did, after going over to the Abhiramapuram BSNL telephone exchange office in Chennai, in their presence, confirming that this menace will stop immediately. But to my utter dismay, there is no effect to this registration. Even the BSNL office promptly sent a message saying that, "please wait for the registration number for this, START<space>DND" service. But there is no effect. Neither the BSNL had sent any registration number nor such coming of those SMSs stopped. Those messages are coming as usual without any regret and also such commercial calls from all the franchisee's of these all private banks and credit card companies and private insurance companies. The BSNL should take the responsibility to stop this menace. But they are only providing these number and persons name, to these parties, people are telling, but what is the real story, we customers do not know. These BSNL and other mobile company people think that "we customers are not necessary to them" and now that the facility for mobile shift facility is available, they probably feel, that we are not important to them and if we do not like their connection in any manner, you can as well drift to any other mobile company using this number and feel the pinch of that fresh nuisance afresh there and then you would be forced to take a view that "the other side looks always green" and you will automatically forced to come back to us. So why the hell we should take any action at all on these such complaints and "START<space>DND" registrations. So my best advise to you all !!!
      !) No point in making such registrations
      2)No mobile company is going to take cognizance of such registration and they do not want such "nuisance registrations"
      3)So the moment any message comes, you open the message and read only few lines OR have only a glance of first few lines to understand as to whether this message is required for you or not and consequently, without even reading the whole message, just delete it summarily without any regret, but with utmost happiness if possible.
      4) Similarly any commercial calls from any such person, the moment you hear they say that loan etc., you say "thanks" and simply disconnect the line next second.
      These are only ways we can do in this country and no mobile operator is interested in the customer's happiness and satisfaction.
      I am from Chennai in Besant nagar area. This is my simple piece of advice.
      I have registered Start DND with BSNL > My Number is [protected]. But getting unwanted SMS as advertisements Kindly request you to take step to stop this
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        M
        Manish Deshmukh
        from Pune, Maharashtra
        Jan 7, 2009
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        Sir,

        This is a loyal customer of BSNL, i am one of the oldest customer of BSNL. I was one of the first member to take broadband in my area.. now i have changed my location and even i have my plan from 500 to 250 and now to 750 unlimited... I am oberserving lot of changes in the speed... Now from 20th Dec I am observing that the speed is very slow and even the connection is dropping regularly... When i try to dowload anything the download speed i am getting is 1 kbps or 2 kbps which i was getting earlier around 30-40 kbps... and even when i try to download 1mb file in the mid way the connection drops which makes our life very miserable and now the situation is like... I am not accessing NET from my home i am accessing from my company which has limitations...

        PLEASE LOOK INTO THE MATTER AND HELP ME IN THIS>>>

        PUNE

        unlimited 750 — WE Need New connection status

        we booking A BSNL Broad band Connection on 15.06.09, But still not getting the service, and also Paid Rs.2400/-, That D.N.NO:W766847,
        our Ph NO: [protected], We Need the current status,
        Ya the Same Problem For Me Too.! I am Using TERACOM Wi-Fi Modem (Wi-Fi ENABLED) and I am In Rs.750 UNLIMITED plan. I Registered The Complaints Directly To BSNL for More Than 5 times. It Works For 1 month and then The Same problem Continues.! No Responce At all.!


        I AM FROM COIMBATORE, TAMIL NADU
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          E
          elangovan
          from Perumbavoor, Kerala
          Jan 7, 2009
          Resolved
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          Resolved

          SIR,
          I am unable to check my account ussage of internet since internet connection had given to me . I had made often complaints on THIRUVENGADU EXCHANGE. my phone no. is[protected] Please look into the matter as early as possible
          yours thanksfully,

          P.ELANGOVAN,
          POOMBUHAR
          Aug 14, 2020
          Complaint marked as Resolved 
          SIR,
          I am unable to check my account usages of internet since internet connection had given to me . I had made often complaints on JHANJHARPUR EXCHANGE. my phone no. is[protected]Please look into the matter as early as possible
          yours thankfully,
          LATIFUR RAHMAN TAMANNA
          unable to check my account ussage of internet due to no opening the web sit of bbservicebsnl.in

          SIR,
          I am unable to check my account ussage of internet since internet connection had given to me .My phone no. is[protected] Please look into the matter as early as possible
          yours thanksfully,
          Sir,

          I want to know how look after my account my username and password ID is confusing me, I want to know my speed of internet while I am downloading . Please respond as soon as possible .
          sir,
          i am unable to check my usage of internet.please consider the matter as soon as possible.
          your's faithfuly
          manas
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            J
            jagdish prasad pathak
            from Chandigarh, Chandigarh
            Jan 7, 2009
            Resolved
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            Resolved

            sir, i m old customer of bsnl and my number is [protected], at the dated[protected] at night time my balance of 370/- rupees has automotically lapse and balance become zero, after this at the date[protected] i registered complaint and after this i registered various complaint at the customer care and bsnl office of mathura but till now there is no response or call back, no body responsing me & nobody is answering about this, i registered latest complaint at 3-1-2009 to mr tejpal and complaint number is - A[protected], and other complained number is A[protected] to mr yaswant at 7-1-2008 but there is no response . before this i have registered a complaint at the bsnl office mathura at dated 24-12-08 at the serial number 17 and other complained at 3-1-09 to mr. saxeno jto at bsnl office mathura but till now there is no response, so kindly help me and refund my lapse amount or tell me about my lapse amout . thanks ---jagdish prasad pathak, pathak gali, nivari road, baldeo mathura up. phone [protected], [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            my phone No[protected] is not working since last one month i have ragister my complaint to your complaint phone no. 2442198 my complent No.506 dt. 15.5.09. but steel phone is not working.we hope that you will do need ful.
            thanking you
            yours faithfully
            yogesh agrawal.
            sir, i m old customer of bsnl and my frend number is [protected], at the dated[protected] at night time balance of 8/- rupees has automotically lapse Rs.2 and dated 10.06.09 lapse balance Rs. 1.8 ( 1.2+.5+.1), after this at the date[protected] i registered complaint and after this i registered various complaint at the customer care and bsnl office but till now there is no response or call back, no body responsing me & nobody is answering about this, kindly refund my lapse amount & solve my prablum
            Sub: About JTO admit card
            Respected Sir,
            I am Swapnil B. Oswal i have applied for JTO exam. I have received acknowledgment Slip but till i didn't get the admit card. Please help me over that matter & if possible send the JTO admit card.
            i had my account Rs.64 on this weak but i saw it turns to 30 i can't use the balance
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              L
              latha
              from Bengaluru, Karnataka
              Jan 7, 2009
              Resolved
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              Resolved

              Dear Sir,

              I tried calling customer care many times, but no use. I want to deactivate circket alerts. Plz help me and deactivate my cricket alerts my mobile No. is [protected] BSNL Prepaid.

              Plz help me
              Aug 14, 2020
              Complaint marked as Resolved 

              BSNL Prepaid card — we require a phone detail

              dear sir

              i need a last 4 to 5 month my phone detail

              so please.my no.[protected] you give me on mail no problem ok sir thank you.
              hi facing same prob
              dear sir

              i need a last 4 to 5 month my phone detail

              so please.my no.[protected] you give me on mail no problem ok sir thank you.
              Read comments
              dear sir



              please give me call datail this no-[protected] april 2008 to march 2009


              are u give me detail of this no




              thank u
              why u stop the 33 sms card & i want detail about GPRS20 i ask in my town bsnl exantension is not proper respose and
              why u stop the 33 sms card & i want detail about GPRS20 i ask in my town bsnl exantension is not proper respose and
              my town name is THIRUPATTUR (vellore district) tamil nadu

              BSNL Prepaid card — radio station to deactivation

              dear sir


              iam bala.........iam want to de activited the radio station in my moblie.....so plz give a instructon

              DEACTIVATION OF RADIO STATION — DEACTIVATION OF RADIO STATION

              hi sir/madam..
              i am final yr btech student. i want to deactivate my RADIO STATION ....... it is automatically activated in my phone....and every mnth it is cutting 20/- rs.... i called up to customer care they r telling that they dont know about this radio station.... soo what can I do sir/madam...... i want to DEACTIVATE AS SOON AS POSSIBLE......... BECAUSE I AM A STUDENT AND EVERY MNTH 20/- RS IS CUTTING FRM MY BALANCE..I CANT WAIT .........THIS BSNL CUSTOMER CARE CENTER IS WASTE ....BECAUSE NO ONE SOLVES MY PROBLEMS.......REGARDING THE BSNL COMPLAINTS........I AM SORRY TO SAY THIS.......BSNL OFFERS R NICE BUT WITHOUT OUR PERMISSION THEY WILL ACTIVATE RADIO STATIONS , CRICKKET ALERTS,,,......ETC.......

              PLS I DONT WANT TO REPEAT THIS AGAIN && again........

              pls tell HOW TO DEACTIVATE RADIO STATION FRM MY MOBILE ......I AM VERY HELPFUL TO U .........plsssssssss ............my no is [protected]..........pls deactivate it in THIS MAY 2010 ITSELF .......PLZZZZZ CAN U HELP ME ............

              BSNL — about radio station

              My name is Anil grover, i have to know about deactive the mobile radio services. Since 3 or 4months in mobile No. [protected] have automatically activated the service of MOBILE RADIO/MUSIC STATION. I am trying to Customer Service Centre using [protected]. But they have not satisfied and not deactivate till to day. Customer service person have suggested dial 12630033 then press 4 next 5. But when dial 12630033, the songs are playing then no suggest any option.
              So i request the customer care how to deactive the mobile radio by sending message.
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                P
                Pravin Gajanan Patil
                from Pune, Maharashtra
                Jan 6, 2009
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                Dear sir,

                The bsnl account management site from where the broadband usage is seen could not be viewed usage details from last thee days.
                Occassionaly this problem arises. It is most irritable that the site could not be accessed most of the time, and the usage could not be viewed. Please do something so that consumer gets proper and uninterrupt service.
                Thanks,

                Pravin Patil
                [protected]
                Your unsatisfied Customer
                Dear Sir,

                BBSERVICE.BSNL.IN is opening but I cant show usages details form last four days.

                Your Unsatisfied Customer
                [protected]
                Dear Sir,

                BBSERVICE.BSNL.IN is opening but I cant show usages details form last four days.

                Your Unsatisfied Customer
                [protected]
                I got the bb connection last month. I am suspicious about the last month's bill amounting to Rs.2400/- I want to check this but the bsnl account management site from where the broadband usage is seen could not be viewed usage details
                It is most irritable that the site could not be accessed most of the time. Pl tell me what to do
                I got the bb connection last month. I am suspicious about the last month's bill amounting to Rs.2400/- I want to check this but the bsnl account management site from where the broadband usage is seen could not be viewed usage details
                It is most irritable that the site could not be accessed most of the time. Pl tell me what to do
                Dear Sir,

                BBSERVICE.BSNL.IN is not opening so I cant show usages details form last four days. plz check this usage portal id otherwise i will disconnect my bsnl broadband connection. i am waiiting for your positive reply.

                Your Unsatisfied Customer
                [protected]
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                  R
                  Rohit Kumar
                  from Noida, Uttar Pradesh
                  Jan 6, 2009
                  Resolved
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                  Resolved

                  DEad Telephone
                  My telephone number[protected] is lying dead for about two years but bsnl, bihar circle is not taking any action to rectify the problem. Actually we paid all bills on time till the phone was working.The disconnection is due to damage of cables. Now we should be given top priority to correct the disconnection.Please just don't display the complaint but do something positive...
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  I got a prepaid BSNL Excel connection on 31.12.2008 Vide mobile no.[protected]. No any incoming calls
                  from other networks except BSNL, AIRCEL & all STD Calls. It's own customer care number is nat a correct number. 17010 & EXCELP does not accept.
                  Despite payment of bills of my regular landline no.[protected]Jamalpur, Munger) the outgoing facility has been withdrawn from last 15 days.
                  An early intervention to resolve the problem would be highly solicited.
                  Regards,
                  erlijhf
                  To,
                  The supervisor,
                  BSNL network, INDIA,
                  Sub- About the miserable condition of the BSNL network,
                  Sir!
                  Myself Dr. Sarfaraj, At- Salempur, P.o- Vijay, Dist- Madhubani (Bihar). I am working in a hospital & a BSNL subscriber. When my patients are trying to ring me up at the needy time, but due to bad network, they are unable to contact me in the right time. In such that condition, how can I serve my Patients.
                  There are two BSNL towers situated in Kolakh & Kothiya (Madhubani), but they are not working properly. That’s why being a aware resident of Madhubani, it’s my priority to inform the situation & I am just trying to inform the pitiable condition hereby.
                  I’ll be thanking full for your benevolence manner.


                  Date- 17-jul-2009 Dr. Sarfaraj Alam
                  Place- Madhubani Mob- +91-[protected]
                  Dead Telephone

                  My telephone number[protected] is lying dead for about six month but bsnl, bihar circle is not taking any action to rectify the problem. Actually we paid all bills on time till the phone was working.The disconnection is due to damage of cables. Now we should be given top priority to correct the disconnection.Please just don't display the complaint but do something positive...
                  I already five time complaint to SDO of phulpras exchange by telephone but no response.
                  Dear sir,

                  my mobile no. [protected] and this is no network accses problum ple. solve my problum sortly
                  I am Manoj kr from rajgir (Bihar). My bill no. is [protected]. I got my connection receipt on 11.12.2009.
                  But my landline connection has not been set to my home.
                  So, I request you to please solve my problem and set my connections to my home. I will be thankful to
                  you for this.

                  Mob:-[protected]
                  my mobil no is [protected] sim no is[protected] i want it, s puk code...
                  I purchased 04(four) sims under friends and family scheme from bsnl office, madhepura and message send on 53738 for activation of internal free talking under your scheme. But unfortunatly balace of my sim automaticaly reduced about Rs.100/- why although your scheme is free talking within all 04 sims.
                  [protected], [protected], [protected], [protected].

                  Add;
                  Ajay Prasad Singh, Assistant Manager,
                  State Bank of India, Madhepura Br.(Bihar)
                  mob. [protected]
                  why r u not giving my puk ... from one month, s i am sending u email.. but you r not taking any responsible...why
                  DEad Telephone
                  My telephone number[protected] is lying dead for about two years but bsnl, bihar circle is not taking any action to rectify the problem. Actually we paid all bills on time till the phone was working.The disconnection is due to damage of cables. Now we should be given top priority to correct the disconnection.Please just don't display the complaint but do something positive
                  sir, my phone[protected] is dead since september 2009 in muzaffarpur circle, due to cable faultor cut. i hv to complain no of times in SDO office, nd in GM office but my problem is not resolved till now. i dont understand which type of goverment department. its shame on u nd ur department. my m n is [protected]

                  thank you
                  sir, my T N is [protected] my no is dead from sep 2009. i made a complain no of time in SdO nd G M office but nothing be happen, till now. my no is dead due to cable fault in main line. govt nd department says to subscriber to reconnect or offer a fone at lower cost, but another he cnt handel the subscriber problem. which type of department govt handle. it is a dead department. my contact no [protected].

                  thank u
                  Dead Phone,
                  Myself, Dr. Raju singh, at & po - Mathurapur, P.S - Kahalgaon, Dis- Bhagalpur, Bihar.
                  My Telephone Number[protected] is lying dead for about eight months, but BSNL,
                  Bihar Circle is not taking any action to rectify the problem. Actually we paid all bills on
                  time till the phone was working. The disconnection is due to damage of cables.
                  At present time, all telephones are dead of Mathurapur village. now we should be given
                  top priority to correct the disconnection. I already complaint to SDO of KAHALGAON
                  EXCHANGE by application or telephone, but no response.

                  DATE- 01.12.2010, Dr. Raju singh
                  PLACE - MATHURAPUR
                  MOB.- [protected]
                  Sir,
                  My mobile no is [protected]. Cricket service has got activated on my mobile. I do not want this service any more. I have written many times to Telecome department, Ara circle in written. Every time they demanded for application and assured to finish this service, but this service is still offered by the department. What I should do in this regard. My email is [protected]@indiatimes.com
                  SIR
                  IM CUSTOMER OF ANDAMAN AND NICOBAR CIRCLE MY PHONE NO IS[protected],[protected] NO BODY IS GETING MY PHONE FROM BSNL BIHAR PLZ TAKE NECESSARY ACTION


                  REGARDS
                  S K CHOUBEY, PORT BLAIR
                  Dear sir,
                  I am awaiting for land line connection & broadband connection since six month . we have made one showroom of mahindra navistar which deals in commercial vehicle .
                  we need of landline & broadband to run the business smoothly but your officer are not taking interest to provide us the same one due to that we are facing too much problem to run the business . All work depends on our mobile network which is not proper & sufficient for communicate the all report to higher authorities .
                  Near our showroom, three customer are also in que for broadband connection, Tata showroom -shanker motors deals in tata utility vehicle, NRL pertolump deals in NRL, gm choverlet deals in general motors products like spark, beat etc.
                  Request you to pl. see the matter & provide us to the connection for Internet .

                  Thanks & regards
                  World nice automobiles pvt ltd .
                  Damka Chowk,
                  Gulababagh,
                  Purnea .
                  Pin 854326
                  Mobile No [protected] email id-worldnice.[protected]@gmail.com
                  disconnect BSNL landline and switch to some other provider, this is the last solution and slap BSNL
                  DEad Telephone
                  My telephone number[protected] is lying dead for about two years but bsnl, bihar circle is not taking any action to rectify the problem. Actually we paid all bills on time till the phone was working.The disconnection is due to damage of cables. Now we should be given top priority to correct the disconnection.Please just don't display the complaint but do something positive. I told bsnl canals sdo and tdm but not a taking action.
                  sir, my T N is [protected] my no is dead from sep 2009. i made a complain no of time in SdO nd tdm office but nothing be happen, till now. my no is dead due to cable fault in main line. govt nd department says to subscriber to reconnect or offer a fone at lower cost, but another he cnt handel the subscriber problem. which type of department govt handle. it is a dead department. my contact no [protected].
                  Sir,
                  Sub :- Dead my Telephone no[protected] in Motihari (Bihar)
                  My telephone number[protected] is lying dead for about two months continue but bsnl, bihar circle is not taking any action to rectify the problem. Actually we paid all bills on time till the phone was working.The disconnection is due to damage of cables. Now we should be given top priority to correct the disconnection.Please just don't display the complaint but do something positive. I told bsnl canals SDO and TDM but not a taking action.please intimate take your action otherwise intimate
                  email address of Chief Manager BSNL, Patna and Higher authority email address in my mail- dr.yugal.[protected]@gmail.com positively.

                  with regards
                  Yours
                  Dr.Yugal Kishor Singh
                  Motihari
                  [protected]

                  Previous 12 Next
                  Dead Telephone
                  My telephone number[protected] my name is Dr.Yugal Kishor Singh, Raja Bazar Motihari 845401 is lying dead for about one years but bsnl, Motihari bihar circle is not taking any action to rectify the problem. Actually we paid all bills on time till the phone was working.The disconnection is due to damage of cables. Now we should be given top priority to correct the disconnection.Please just don't display the complaint but do something positive
                  If not possible disconnect my telephone immediate.
                  Yours
                  Dr.Yugal Kishor Singh
                  Motihari
                  My name is Binod Kumar, I need PUK no. of sim[protected] & Phone No. [protected].
                  please send me PUK and PIN no to my email address.

                  Thanks
                  Binod Kumar
                  [protected]
                  binod.[protected]@gmail.com
                  Respected Sir, my mobile no. is [protected]. I have compalaint several time to BSNL Customer care no. 1503 against SMS provider no.[protected] but haven't take respond till date. SMS Provider has deducted Rs.15.00 after compliting 15 days. wheater I havem't avail any type of SMS as given by SMS Provider. The complain no ase as below:
                  Complain No. Date
                  LO1BR[protected]/12/2011
                  L24BR[protected]/12/2011
                  B04DR[protected]/02/2012
                  B14BR[protected]/02/2012
                  B20BR[protected]/02/2012
                  29/02/2012
                  02/03/2012

                  Please look into this matter as possible.

                  Thanks.

                  Bijay Kumar Gupta
                  To,
                  The supervisor,
                  BSNL network, INDIA,
                  sir,
                  i nearly actived my 3g pack but the speed which it should give is worse than 2g pack. i stay in well known place and we get sufficient amount of signal. i stay at pts, ntpc, kahalgaon, pin-813214.
                  if possible plzz plzz plzz provide a good bandwidth for the money u take.
                  To,
                  BSNL

                  Sir,
                  I am Rajiv Kumar from Sartha, Nalanda, Bihar-803110, I am BSNL customer since Februry 2012. My Mobile No: [protected]. Today deduct my balance: Rs. 20. without any information or without activation any service so pls refund my balance.
                  MY MOBILE PREPAID NUMBER [protected] WAS RECHARGED WITH RS 198 FOR INCOMMING FREE FACILITY IN MAY 2013 FOR SIX MONTHS VALIDITY TILL OCTOBER 2013. BUT ON INCOMING CALL ROAMING CHAGES IS BEING DEDUCTED FROM 09/06/13 AT THE RATE OF ONE RUPEE PER MINUTE WITHOUT ANY INFORMATION WHICH IS AGAINST CONSUMER. KINDLY SOLVE THE ISSU AND REFUND THE DEDUCTED BALLENCE OTHERWISE REMEDY ANSWER BY SMS.
                  YOURS SINCERELY
                  SAKET KUMAR
                  11/06/2013
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                    J
                    Jaspreet Singh
                    from New Delhi, Delhi
                    Jan 5, 2009
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                    I have BSNL cellone prepaid sim with No: [protected] and the same I am using from past few years. Now the same has not permitting any outgoing calls. When ever i dial any no. i am getting the recored voice stating that all the out goings call are debarred. Although I had paid all the bills, but service is not getting activated from past 3-4 days.
                    sir i missed my cell phone
                    i want to know outgoing calls if any from my mobile...
                    My mobile no. is [protected] from bhavnagar (gujarat)
                    Since three days my sim card is not working.
                    I can't use my outgoing service.
                    So please help me as soon as possible


                    From,
                    Ramesh H. Chauhan
                    (Branch Manager The New India Insurance Company Amreli)
                    Landline No. [protected]
                    Contact No. [protected]


                    Special Note :
                    I have received message from cell1 as below
                    Dear customer your payment of Rs 266 is received against invoice[protected] on 22 may 09 CELLONE
                    Sender : 53333


                    So i paid my bill before the due date yet my cell1 is not working due your mistake.
                    Please clarify soon.I am in mumbai coming from bhavnagar and getting difficulties to contact my family members and office clients.
                    Please start my service today itself without any delay.
                    Thanking you.
                    Sir, i had submit my outstanding landline bill 2 days ago but till they will not activate my outgoing facility and with these problem we will get great problem at our home.
                    So i request you to sort out my problem as soon as possible.


                    Thanking you.
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                      K
                      kaushik mistry
                      from Chennai, Tamil Nadu
                      Jan 5, 2009
                      Resolved
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                      respected sir,

                      we had shifted to motera and we demanded for new connection of BSNL landline on 13/04/2009. our demand number is N972559. we had paid deposit 500 Rs/- and 1324 Rs/- annual charge on same date. but till now we do not get our landline phone device. we talked to a member of BSNL company but he did not take any action. they advertise that u will get quickly BSNL landline device but actually it is not happen.

                      so, please do needfull procedure for that,

                      thanks.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      hai
                      i requesting u, i dont have ammount so u send me my landline no[protected], wrong calls some to my no so u send me details for every month i willpayd ammount ur office u send me replay me ur emailaddress...
                      we had shifted to B - 156 Metropolitan Co-Op Housing Society, 2nd Floor, Sector - B, Kolkata - 700105. We have a BSNL Landline No.:[protected] at P - 889, lake Town, Kolkata. and we submitted the Shifting Form with all of our documents on 23/06/2009 at yours salt lake office. The officials received the papers and due to their mechanical problem they gave me a paper with Samp & Signature and told me that within 10 days we will get our telephone at the above mentioned premises.
                      But till now we cannot get our telephone and we arleady paid all the bills of that telephone. Told us how can we get solve the problem. I am totally astonished about this and cannot pay any bill after that if my coonection not shifted early.

                      So please do the needful as earliest.

                      Thanks
                      we had shifted to B - 156 Metropolitan Co-Op Housing Society, 2nd Floor, Sector - B, Kolkata - 700105. We have a BSNL Landline No.:[protected] at P - 889, lake Town, Kolkata. and we submitted the Shifting Form with all of our documents on 23/06/2009 at yours salt lake office. The officials received the papers and due to their mechanical problem they gave me a paper with Samp & Signature and told me that within 10 days we will get our telephone at the above mentioned premises.
                      But till now we cannot get our telephone and we arleady paid all the bills of that telephone. Told us how can we get solve the problem. I am totally astonished about this and cannot pay any bill after that if my coonection not shifted early.

                      So please do the needful as earliest.

                      Thanks
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                        P
                        poojam8
                        from Thiruvananthapuram, Kerala
                        Jan 3, 2009
                        Resolved
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                        sir,
                        i am a user of bsnl broadband connection.i took home 250 plan for using internet connection.Because it's usage is limited to 1GB.I need to know whether my usage overcrossed the limit.After knowing my usage details only i could further use internet.please help me ...i hope that the problem will be solved soon...
                        ...
                        ...
                        ...
                        thankyou
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        last 3 days i did not get any usage details
                        from the dec08 onwards the broad band doesn't display the usage details
                        sir,
                        i am a user of bsnl broadband connection.i took home 250 plan for using internet connection.Because it's usage is limited to 1GB.I need to know whether my usage overcrossed the limit.After knowing my usage details only i could further use internet.please help me ...i hope that the problem will be solved soon...
                        ...
                        ...
                        ...
                        thankyou
                        i took home 250 plan for using internet connection.Because it's usage is limited to 1GB.I need to know whether my usage overcrossed the limit.After knowing my usage details only i could further use internet.please help me
                        and also how counld i get my portal id..can i get it on my mail ID...

                        thankyou
                        DEAR SIR
                        I have typed protal id given by you ie yra[protected] and pass word my usage not dis played giving message in valid protal id and pass word i also informed in the bobbili bsnl office they are not cleared my complaint please give the solution for this problem and given instructions for necessary and send my potal id and pass word
                        I WANT THE DETAILS OF DIALLED CALL NUMBERS & RECEIVED CALL NUMBERS
                        no usage is display by bsnl.
                        If you got the answer to check usage of 1 gb ..please help me
                        Sir,

                        I am using the BSNL Dataone broadband service for over an year, but after a few months of taking the connection my ISP made a mess with my user name and password. After that im unable to access the portal as it says invalid user name password.Moreover, iv forgotten my portal id and password ever since. However, iv regained my Dataone password after repeated complaints in the local telephone exchange.Could you please help me out with my portal id?
                        i took home 250 plan for using internet connection.Because it's usage is limited to 1GB.I need to know whether my usage overcrossed the limit.After knowing my usage details only i could further use internet.please help me
                        and also how counld i get my portal id..can i get it on my mail ID
                        DEAR SIR
                        I have typed protal id given by you ie sc[protected] and pass word my usage not dis played giving message in valid protal id and pass word i also informed in the bobbili bsnl office they are not cleared my complaint please give the solution for this problem and given instructions for necessary and send my potal id and pass word
                        i am not getting my usage details since 1 week. the error which is displayed is " internal server error"
                        I AM NOT GETING USAGE DETAILS FROM LAST THREE DAYS
                        sir..how can i know my usage?i am a user of bsnl broadband H500C plan...i am still not able to know my usage..when i click to check the usage it show me this message."Forbidden
                        You don't have permission to access / on this server.


                        [protected][protected][protected][protected]

                        IBM_HTTP_Server/6.1.0.3 Apache/2.0.47 (Unix) PHP/5.2.1 Server at hosting.bsnl.in Port 80...
                        so please tell me how can i check my usage?
                        last 10 days i did not get any usage details
                        sir,
                        i am a user of bsnl broadband connection.i took home 250 plan for using internet connection.Because it's usage is limited to 1GB.I need to know whether my usage overcrossed the limit.After knowing my usage details only i could further use internet.please help me ...i hope that the problem will be solved soon..
                        I too am not able check usage details. Yesterday when I logged in the home page read "you have exceeded the limit of 1 GB. If you want to continue please click I AGREE". I could not browse the net and had to click I AGREE. Conditions regarding excess usage followed. It is highly improbable that I used up 1 GB because I was not in town for a week and did not make use of my home PC. Does the usage limit prescribed is for 'a month' commencing from the date of installation? Will unused part be carried over to the next 'month'?
                        Moreover I was given used ID as "@bsnl.in". With this user ID I am not able to sign in to @dataone.bsnl.in.
                        poraboku
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                          P
                          prajapati hargovindbhai
                          from Ahmedabad, Gujarat
                          Jan 3, 2009
                          Resolved
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                          Resolved

                          not showing usages detail of this month and previous month.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          i do not get monthly bill properly so pls. take action. how i know my uses charges pls.tell me
                          I am not getting inter net connection properly last 4 months. That's way i am not pay internet bills also. The land line connection also not working properly my land line number[protected]

                          Pl. give first preyarity for this issue.

                          Regards.
                          Govind
                          Tirupathi
                          We want my Previous Bill Detail For our Records.


                          Thanks,

                          Sood Goods Transport Co.
                          Detailed Bill dont delivered to me.please bill detaile give me.
                          EJPAK0004W: Login failed. Please enter a valid user ID and password.
                          often this message getting while checking usage details ..please reply for this problem...
                          EJPAK0004W: Login failed. Please enter a valid user ID and password.
                          often this message getting while checking usage details ..please reply for this problem..
                          EJPAK0004W: Login failed. Please enter a valid user ID and password.
                          often this message getting while checking usage details ..please reply for this problem..
                          I am also facing the same problem i.e.EJPAK0004W: Login failed. Please enter a valid user ID and password.
                          often this message getting while checking usage details ..please reply for this problem..
                          EJPAK0004W: Login failed. Please enter a valid user ID and password. often this message getting while checking usage details .. but my portal id is right please reply ...
                          my no [protected]
                          I am also facing the same problem i.e.EJPAK0004W: Login failed. Please enter a valid user ID and password
                          Kindly some one reply to solve this problem. my number in [protected]
                          EJPAK0004W: Login failed. Please enter a valid user ID and password.PLS HELP ME
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                            P
                            Prabin P.B
                            from Delhi, Delhi
                            Jan 3, 2009
                            Resolved
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                            Resolved

                            Sir,
                            I have taken high speed internet connection through BSNL WLL phone. Since then i was in trouble with it. At the time of taking connection i got sufficient speed. But my friend, who is also opted same plan argued that he has more speed than that of mine. Now the speed has decreased to such an extend that I have to refresh each page more than two times to view it. It is very difficult to load even the basic HTML view of GMAIL. I complained the authorities but they say that they found no problems. There is no problem with my computer. Please take necessary action as soon as possible.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            i too have the same experiance. when i took it it gave me deasent speed for some dys. later speed reduced like hell and even much poorer that a gprs connection!!! plz take necessary actionss
                            my bsnl wll is working very slow..it has been showing the speed of 230kbps but the speed im getting is only 60 kbps just equal to bsnl landline internet speed..downloads have been very slow..i didnt get whats wrong with these wll services..im getting boredom even to connect it..im very unsatisfied with the speeds im getting..
                            my bsnl wll is working very slow..it has been showing the speed of 230kbps but the speed im getting is only 34 kbps just equal to bsnl landline internet
                            my no. [protected]
                            and
                            many time auto disconnect bsnl wll.
                            please should my problames.
                            hi,
                            guys for checking the speed of wll u just need to login into google after that write mcafee speedometer u will find the real speed of internet connection, the speed of wll is 20-40 kbps ...but the company says that the speed is 144kbps tell these fools that every know's ur speed...bsnl is !!!
                            bsnl is corrupt, talking about the high speed but offering 13kbs/s through wll connection, talking about broadband @256 but providing only 128kbp/s.They are just making the people fool to collect the money.As for as me is concerned no body should use any bsnl sevrvices weather it is internet or others.
                            very slow speed wll in internet
                            the bsnl wll is very fast & i like it

                            bsnl wll fixed — complaint regarding net

                            sir, i have a fixed wll connection with internet connection(250/- unlimited).i have faceing problems during surfing 1. The internet connection after some times diconnected this makes a problem . 2. know the after the use of net what is the procedure of knowing the detail o[censored]sarger charges 3. what is the max speed of net at wll fixed. my phone no.is o[protected]
                            I have recently relocated from chennai to Guduvancherry. In Chennai, I have Data One modem through which I can connect to internet with no issues ... I had problems only with Customer service.. In Guduvancherry I was forced to use BSNL WLL phone because we dont have telephone lines... It sucks all my day... Will check few more days and need to search for different service provider...

                            Problems that I am facing ::

                            -- It will not connect easily (keeps on dialing)
                            -- It connects after a great struggle, it will disconnect in 10 minutes :-(
                            -- When I ping the websites, I can see too much fluctuations and response time : 3032 ms normally it will be 200 to 500 ms

                            Atlast I have planned to get a new computer.. will check for the performance and go for new service provider
                            I also have the same connection, that is BSNL WLL. Speed is not one of my problem as I usually download software and I can get them by leaving the computer on while I am sleeping. It would be one of the perfect connection for me if it was not for the disconnection problem. At last I have downloaded the BSNL DataOne dialer hoping that will solve my problem. I found the thread on this page: http://www.thinkdigit.com/forum/archive/index.php/t-101090.html

                            BSNL Broadband — showing high usage though not used

                            I am using bsnl broadband 500c plan.i usually get a bill below Rs 500/- as i use for domestic purpose.But I had to pay more than a 1000/- at times, I complined at local offices but there is no response.Actually I check the usage everyday.Some times the link, particularly in the last week of the month will not work properly showing that, Usage records are not available.If this is going to be repeated I have no option of complaining in the Consumer Forum.
                            my bsnl wll net device shows 230kbps speed. but it works very slow. it download speed comes to 1.5kbps to 2.5kbps and some time when god grateful on me it shows 4.5kbps to 5kbps. but don't you think this speed is worth less?my connection plan is unlimited use and 250 charge per month, which comes to nearly 280 per month with service tax and all. so my humbel request to officers to please correct my net speed.
                            hey guys ts ur mistake speed show is 230kbps(bits per seconds) and download shows in Bytes per seconds so u have to multiple by 8.Also speed of WLL is not assured it will depends up on the traffic. band width is shearing pls remember no company give u unlimited internet at RS 250

                            BSNL — can not get bsnl hi-speed internet

                            sir.. i has bsnl post paid land line connection and i inform to bsnl office, to get hi-speed internet.but he say can not give now.please tell the solution to me... by email.
                            i truly agree this.please help him.
                            i am using wll for last one year.first it gave only 5kbps of download speed.after installing orbit downloader, I get 18 kbps in average at night & 12-14kbs at morning. 1mb downloads in 40-60 seconds.it slows down during weekends to 8kbps & sometimes do not connects but comes back on sunday night. i like it for RS 250 unlimited
                            ya i too have same xperience with this plan of bsnl...high speed internet is not all an acceptible name for this plan...for me it works with just .2 to 2kbps...
                            so i kindly request u officers to check out my connection speed...

                            BSNL WLL LAND LINE PREPAID — Loading

                            I buy BSNL prepaid wll Land Line phone. But at this time handset is ded. Loading problem in this set. Pls do need full.

                            Jalu P Mistry
                            I am using bsnl broadband Business 750c plan. From last two weeks our broadband is not working properly, the ADSL & buttons lights blinks correctly (Green). But Internet does not connets.
                            When i came to see the usage account, it showed thrice more, even the net didn't connect.

                            help me
                            Recently i applied broadband connection BSNL people told that due to no feasibility they had given WLL internet but it is very slow. But my neighbor got broadband connection how I don’t know is there any incentive for the BSNL employees for promoting WLL phone? When I asked for broadband JE ask me to come after the first bill comes. This one month I cant able to browse. Why BSNL having this old technology of internet???
                            my internet wll connection auto disconnects after every 2-3 minutes please provide me a solution.
                            wll serves is not good no speed serfing brazing nadownloding toooooooo solo sepeed
                            toooooooooooo solo speeeeeeeeeeeed wll serves

                            bsnl landline internet — page error

                            the usage page is not at all opening...since 2 days...the main dataone page is opening i know my password...and id..
                            I got a BSNL WLL connection from Puthencruz Exchange from 01 Aug 2009. Since installation I have never been able to stay connected to the internet for more than 30 minutes, the connection gets lost withing 2 to 30 minut's time. It's a blue Dibha (Huawei ETS 1201 FWT modem).

                            The problems are :-

                            (1) Frequent disconnection from the internet, you may have to unplug and reconnect the modem again to access internet.
                            (2) Error message 'Wireless device does not exist or unavailable'.

                            BSNL guys are not going to tell you the truth that their product and services are cheap but worthless and incompetent !! I'm gonna throw the modem very soon !!
                            Even i got a WLL connection from BSNL, but the connection is very slow, but i asked him for broadband connection, because of remote area they provided WLL connection.From few weeks am facing the below problems:

                            (1) Frequent disconnection from the internet, you may have to unplug and reconnect the modem again to access internet.
                            (2) Error message 'Wireless device does not exist or unavailable'.
                            BSNL WLL FWT (HUAWEI MODEM ETS1201)

                            NETWORK PROBLEM

                            Dear BSNL,

                            I happen to be an unfortunate subscriber to BSNL HIGH SPEED internet through a WLL FWT device. I got one with effect from 01 August 2009. Since then, I have been behind the GREAT BSNL people (Puthencruz Exchange and Ernakulam Centre) with my problem – frequent disconnect – i.e. I use Windows Vista on my Acer laptop. I have installed the modem successfully with desired drivers and application software supplied – Huawei Mobile Connect. I have also got connected to the network through the said software. However, my internet connectivity gets “disconnected” very frequently, i.e. @ 5-10 minutes. Then, I have to unplug and reconnect the modem to access the internet again!! A message, appears every time saying that – Wireless device does not exist or unavailable. This problem is persistent since the beginning and I have even tried an external aerial to improve the signal strength. I have also got my device (modem), replaced, once, assuming that it’s a hardware failure. Still the problem continues to appear, in spite of consistent signal strength (as it appears as ‘bars’ on the Huawei Mobile Connect window).

                            I have taken the whole set of devices to my parent Exchange (Puthencruz) and Ernakulam Centre (where the big tech guys are put up-as per Exchange fellows) as well, but of no use.

                            I have the following questions in my mind:-

                            1. Does a BSNL FWT (make-Huawei modem ETS1201) work with Windows Vista?

                            2. Does BSNL FWT provide uninterrupted internet access? If not, how frequently one has to reconnect?

                            3. Does separate Huawei ETS1201 modem drivers exist for Windows XP & Vista?

                            4. Does one have to be nearer to the Exchange for continued connectivity? How far one can move within the accessible area?

                            5. Does BSNL have any customer CARE programme on their agenda? OR Whom to approach for a reasonably satisfactory technical support?


                            MC Binoy
                            WLL (BSNL[protected]
                            Mob - [protected]
                            I also had the same problems. Actuyally I planned to switch to Asianet, because of the very low speed. But, I tried changing the computer/phone to a different room, where I have much open space and which is near to a window. (earlier place also all the lights on the modem were on showing the best signal quality). Now, in the new place, I am getting very good speed and un-interrupted connectivity.

                            One more pont. During the initial days, I also struggled a lot with the authorities but could not get an amicable solution for the disconnects. I myself debugged the same and found out that the USB cable they provide with the modem is of 3m length and by replacing the same with 2m cable has given me un-interrupted connectivity.

                            Try the above options - Mostly it will help you.

                            regards...Noushad
                            meri samasya ye hai ki aye din wll net mai problem rahati hai kuch bhe download karo to ho hi nahi pata hai wll ki speed 230.4 kbps hai lakin 20-30 kbps ki speed hi mil pati hai. kabhi to network problem ho jati hai 4 din tak band rahta hai net connect hi nahi hota .
                            please is samasya ka koi hal nikalia.
                            chenge my wll pone and connect new landline for take internet connection this plan
                            Sir,
                            I have got BSNL connection for around three months. And the speed was really good the other days.But today my net is working really slow.please do something sir.

                            Internet through BSNL land line — Internet speed is not ok

                            Dear Sir,
                            I am using internet through my BSNL land line connection. From last three months the speed of Internet is not upto the mark. Every time I am facing problem of speed. In login there is no issue but the speed is not comming.
                            I got a BSNL WLL connection from HARIPAD EXCHANGE IN OCTOBER 2009. Since installation I have never been able to stay connected to the internet for more than 30 minutes, the connection gets lost withing 2 to 30 minut's time. It's a blue Dibha (Huawei ETS 1201 FWT modem).

                            The problems are :-

                            (1) Frequent disconnection from the internet, you may have to unplug and reconnect the modem again to access internet.
                            (2) Error message 'Wireless device does not exist or unavailable'.

                            BSNL guys are not going to tell you the truth that their product and services are cheap but worthless and incompetent !! I'm gonna throw the modem very soon !!
                            i am using bsnl wll phone connection for internet.the speed is very dead slow.it does not go beyond 2 kbps.
                            it also automatically disconnects.it is very slower than a landline dialup connection.
                            pls help to make it better...
                            Sir,
                            I have taken high speed internet connection through BSNL WLL phone. Since then i was in trouble with it. At the time of taking connection i got sufficient speed. But my friend, who is also opted same plan argued that he has more speed than that of mine. Now the speed has decreased to such an extend that I have to refresh each page more than two times to view it. It is very difficult to load even the basic HTML view of GMAIL. I complained the authorities but they say that they found no problems. There is no problem with my computer. Please take necessary action as soon as possible.this is my land line number[protected] so please fix this problem as soon as possible
                            Sir,
                            I have taken high speed internet connection through BSNL WLL phone. Since then i was in trouble with it. At the time of taking connection i got sufficient speed. But my friend, who is also opted same plan argued that he has more speed than that of mine. Now the speed has decreased to such an extend that I have to refresh each page more than two times to view it. It is very difficult to load even the basic HTML view of GMAIL. I complained the authorities but they say that they found no problems. There is no problem with my computer. Please take necessary action as soon as possible.this is my land line number[protected] so please fix this problem as soon as possible

                            BSNL — Interrupted WLL internet service

                            Sir, I have taken a Wll internet connection having no [protected] in Nov 2009.But unfortuately I was unable to access internet facility last 10 (Ten) days.I have complaint in our local telephone exchange many times but nothing happend till now.Unfortunately they interrupted my service more than 10 (Ten) hours a day.

                            So ,I informed you to take necessary action as I get proper service in future.
                            Thanking you.

                            Your's Faithfully
                            Subrata Kumar Nath
                            Vill-Bamunpukhuri No 2 P.O.- GhatuaDist _Sonitpur (ASSAM)
                            Ph.-[protected]
                            I too experiance the same problem... All the time they are saying it is a server problem, we will recover it soon..i am ot satisfied.. it get disconnects often and the speed is very slow... authorities can take necessary action..
                            I am a WLL highspeed internet user .I am facing a problem of frequent connection failure @ some times..
                            Exept in 10pm to 6am...
                            Hi, I have recently subscribed to bsnl WLL high speed internet connection, after using for 5 minute I got an error 797 and then I have to reconnect the USB and dial again to get the internet, now I get error from the PC that the USB device is not recognised, what to do?????????????????????????????????????

                            bsnl landline internet — Very Poor speed and no service action for 2 years

                            I had shifted ny residence 3 years ago and also the BSNL Landline connection with the internet connectivity.

                            Right from the day it was activated in the new address, the internet connection has been rather pathetic. I have complained numerous times with no action from the BSNL side.

                            Of late, they transfer you to a customer representative, who picks it up after 15-20 minutes and fially hears your complaint and asks us to hold on which lasts upto 40 min (I lost my patience after that).

                            Being a state run agency, which had the monopoly as well as the customer base, it is disappointing to note that they are not able to provide prompt services. Although in the same area / vicinity I do see service being provided for 'VIP"s!!!

                            Mu number is +[protected]
                            BSNL WLL "The Slow speed internet"
                            The BSNL WLL is the Best in speed...

                            I know it is not complait but I have download the software Name IDM (internet download manager) from Download.com with this software the Wll is working the speed at 20 Kb/sec

                            So thanks to BSNL
                            I am also facing the problem regarding broadband connection, every time when I connected to internet, the connection is being establish only for 1 or 2 mins and after that it is disconnected automatically. My no is[protected]CHANDIGARH).
                            i have ahuawei ets1201 wifi modem when i try to install it ask 3m mobile usb driver where can i get this driver please help me
                            wll internet service is very poor & useless speed
                            I also having This WLL net

                            this 250 Unlimited is a good plan, and onething you should note is that is not an Broad Band, So the speed varies according the Climate.and if you feels that Spped is very low Disconnect and Connect again couple of times or jst switch of The WLL and wait for 20 sec & turn ON and connec and see .now also you found the connection is slow the prob is with The phone Modem Better you check up th WLL phone
                            BSNL WLL is really slow internet connection, in the world may be.The title High speed and unlimited never suites for it.The generation is changed, 3g mobile services launched but there is no change in this wll speed ..am getting only 6kbps when am downloading.Its so frustating that BSNL says its unlimited.2mb is a right for every internet customer in Finland. am not asking 2mb anyway.But what BSNL commercially announced ..144Kbps, What am getting 6kbps after tuning my PC to the maximum.I only have a request that please try to change the BSNL signal strength and make better services to the customer.I have some suggestions Firstly .it will be nice if BSNL changes its WLL phone, The Phones are not up to the level to the Indian standards, Secondly BSNL Singnals should be strenthned, Finally atleast 40 to 60 kbps should be available to the customer.I will be happy if its become a right for every customer.One essential thing is the customer service That should be enhanced.I think its time to change BSNL's speed.Hope some one consider my request, any way Thanks.
                            I also facing same problem with my BSNL FWT 1201 WLL phone. It disconnects/not responding after 20-30 minutes. but the icon of huawei and network shows that it is working. every 20-30 minutes I try to close the programme and restart the huawei mobile connect. I think it is the problem of BSNL FWT 1201 WLL phone. earlier I was used ther BSNL WLL handset and it was better than this handset, but My previous handset was get faulty and I replaced with this BSNL FWT 1201 WLL phone and facing a lot of problem.
                            i have taken bsnl wll high speed internet from hoskote exchange.but not able connected more 25 minutes and immmedetley dis connected.and very slow .and showing false speed230.4kpbs. when i browseed showing thes emassege that problem loading page.and server not found and also wirless device doesnot exist .i humle request to authorites plz solve my problems.but tte doesnot solve my problem.i have complaint my times but sd told coputer problem .i format my computer many ties .when i connected to airtel no any problem .connecting easily and not like bsnl internet .my no 1s [protected] and bsnl no 27904812
                            My bsnl wll internet Connection is working very slow..it has been showing the speed of 230kbps but the speed im getting is only 34 kbps just equal to bsnl Wll landline internet
                            my no. [protected]
                            and
                            many time auto disconnect bsnl wll.
                            please should my problemes.
                            i was about to take a BSNL WLL phone to connect the internet but after viewing such a good comments by the users i have change my plan because we should learn from other's experience as we have no sufficient time to do all mistakes in our lives.
                            but i want to give suggestion to a person who add here comments that it is not necessary that the condition will be the same for all users in future. so take ur decision by ur own.dont be misguided by these comments.ok.
                            My BSNL Huawei ETS1201 WLL set is also disconnected every time. BSNL is not taking any action to solve the problem . they just change the handset, but the problem is as it is.
                            Even i got a WLL connection from BSNL, but the connection is very slow, but i asked them for broadband connection, because of remote area they provided WLL connection.From few weeks am facing the below problems:

                            (1) Frequent disconnection from the internet, I have to unplug and reconnect the modem again or restart the computer to access internet.
                            (2) Error message 'Wireless device does not exist or unavailable'. some time system hanging while display this msg.

                            Is it possible i get broad band connection in remot areas

                            Anbu
                            WLL(BSNL[protected]
                            Dear BSNL

                            Iam using WLL huawei T1 ETS2288 Land phone . Using [protected]@ unlimited Plan But internet is very slow
                            and Disconnected internet on after 15 minutes
                            Please help me and any suggessin please..

                            send me mu email address Pls
                            also having This WLL net

                            this 250 Unlimited is a good plan, and onething you should note is that is not an Broad Band, So the speed varies according the Climate.and if you feels that Spped is very low Disconnect and Connect again couple of times or jst switch of The WLL and wait for 20 sec & turn ON and connec and see .now also you found the connection is slow the prob is with The phone Modem Better you check up th WLL phone
                            dear sir,
                            I have your 750 unlimited plane and it downloading speed is only 18 kbps on IDM please, increase my downloading speed i have to download more than 2 GB in a day.my no. is [protected].
                            thank you,
                            sir
                            bsnl wll internet is very speed, if your connection is slow you turn your external antenna
                            please turn your external antenna, surely your download speed increase to 20 Kbps
                            bsnl wll net connection is very fast, if your connection is very slow, turn your external antenna then your download speed is increase to 20Kbps
                            Hello MC Binoy

                            This is problem on Huawei Kit.

                            So You can purchase another kit from out side market. Don't from bsnl.

                            This is not disconnected, until u disconnect. get full access speed and battery back up facility.

                            Vannakkudi Saravanan
                            i too get the download speed as 50-60kbps for 230.4 kbps speed wifi net.
                            please let me to know the maximum speed for this internet download speed

                            Shankar Kumar — Slow Internet Speed

                            Hi,

                            On 17 August 2010 I have purchased a MTS MBlaze from Shyamjeetelecom, Mandawali, Delhi-110092. The internet browsing is very slow and downloading also very slow. Besides that connection has failed 10:00PM. Then re-starting the PC and connect again...
                            I am cheching speed test normal speed-0.40-0.50 mbps & after 10PM speet -0.08 to .20mbps. So, I am very upset & dissapointed
                            I can't work with this speed.
                            Please do needfull. ASAP.



                            --
                            Thanks & Regards,

                            Shankar kumar
                            #[protected]
                            #[protected]
                            My Address A-88, 3rd floor, Street No-13, Mandawali Fazalpur Uncheper (Near-SVM Model School) Delhi-110092
                            respected sir, i want to activate my outgoing and incoming call block pin number if i used call barring service its not accepted wat can i do, , , , how to block the un necessary incoming call numbers will u help
                            pls sir activate my un necessary incomiing call to be blocked if i using call barring service its not accepted pls help me getting wrong numbers often, , , , , , my bsnl number is [protected]
                            Yes, you are right.I am using bsnl wll connection for last 8 months.At that time I used to get a speed of 16 kbps.(Once I downloaded 50 MB in just 1hr, Now I taking 6min to 300 kb files).Downloading has become an irriating job even browsing.Pls do the necessary.
                            My bsnl broadband is working very slow speed... some times very very poor and worst performance ... i have never seen in this slow speed at anywhere ...connection disconnect every 10 to 15 mini... often i facing redial problem regularly... im very unsatisfied with these problems and your service...plz take necessary actions and solve my problems soon... thank you...

                            BSNL — How to get NET on laptop thru Mobile?

                            BSNL have recently switched to "bsnlnet" for net access. Their site "cellone.in" (which sends configuration settings to phone) is not able to recognise my "Samsung Galaxy 5" & no option for selecting it is there. Even feedback link is not there for commenting on user problems.

                            By manual configuration, I was able to use NET on my phone but am not able to use NET for my laptop using data cable since Laptop connection configuration is not available. Local BSNL office could not give me settings required. Please help.

                            I had contacted SAMSUNG service centre also and they tried but could not help.

                            My e-mail is [protected]@ntpc.co.in & mobile number is [protected]
                            sir,
                            my bsnl wll connection auto disconnect evry 2-3 minnutse.guys for checking the speed of wll u just need to login into google after that write mcafee speedometer u will find the real speed of internet connection, the speed of wll is 20-40 kbps ...but the company says that the speed is 144kbps tell these fools that every know's ur speed...bsnl is !!!
                            pls solved my request pls.

                            BSNL BB NET — FREQUENT DISCONNECTION AND SLOW SPEED

                            MY PHONE NO.[protected] IS GIVING ME FREQUENT COMPLAINT ND EVEN WHEN NO. IS WORKING NET GIVING SHORT INTERVAL FRQUENT DISCONNECION,WORSE AFTER 9PM ALMOST DAILY ND NOT PROVIDING BB SPEED VERY SLOW SPEED AS PER MY CHOOSEN PLAN,INSPITE OF MY NEUMEROUS COMPLAINTS,I LL SEE FOR ANOTHER COUPLE OF DAYS OTHERWISE I VE TO CANCEL THE CONNECTION, I M PAYING MORE THAN 1000 RS PER MONTH JUST TO GET DELAYS ND DISTURBENCE ONLY,NO LIMT OF COMLAINT CALLS BY MOBILE
                            I have also had a BSNL WLL connection two month back, internet is very slow, & If you ask authorities they does not have solutions. I have changed my residence in the same area but BSNL is not ready to shift my regular land line phone connection also. What can be more rediculous than this in todays fast communication world
                            i'm purchased bsnl huawei fp2255 wll phone today .its too slow internet experience
                            wll too slower than local 2g mobile networks
                            pls solve my pblm
                            [protected] (my wll num)
                            I am using BSNL Broadband Home Combo 650UL Plan. From last two months (since August) our
                            broadband is not working properly, Service rendered by BSNL Rajnagar Ghaziabad is very very poor and we have been going under very bad experience with kind of services rendered by BSNL. Morever employees in exchange do not understand the grievance of customer and always try to get rid of issues faced by users. Two months has passed and apart from paying full rent to BSNL we also have to bear expenses of photon to run our necessary day to day activities. From User[protected] Mob- [protected]
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                              K
                              komma lakshminarasamma
                              from Hindupur, Andhra Pradesh
                              Jan 3, 2009
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                              You claim to provide a download speed of 10mb, but I never got speed more than 2mb or less for the last several months, that too after loacal complaints and your staff responses. Is there any hope for your clients that you would improve yourf performance and customer satisfaction? Or is it that you just don't care because yours is another irresponsible PSU?

                              BSNL DATA CARD — NO SPPED FOR THE BROADBAND AS PROMISSED

                              I HAVE TAKEN A DATA CARD BROADBAND FOR MY LAPTOP FROM BSNL OFFICE IN COIMABTORE.
                              AND THEY TOLD FEW AREAS IT IWLL BE SLOW BUT ALMOST ALL AREAS IT WILL WORK. I TRIED IN PODANUR, SIDCO, AND LAOS IN GANAPATHY AREAS BUT VAIN. IT IS NOT ALL GETTING CONNECTED . OR IT IS NOT GIVING THE SPEDO 1.44 MB AS PROMISSED.

                              THEY WILL CHARGE 550 PER MONTH FOR THIS CARD AND THEY WILL NOT REFUND THE MONEY WHAT I PAID.
                              IS IT JUSTIFIED.


                              PLEASE HELP ME TO SOLVE THE ISSUE.

                              WITH REGARDS

                              AJITHKUMAR
                              my evdo data card speed is lower than 2mbps
                              last two mothes speed of downloading is decreces
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                                K
                                Kondal Rao
                                from Mumbai, Maharashtra
                                Jan 2, 2009
                                Resolved
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                                Resolved

                                Hi

                                I had requested for a shift in my phone connection from Ulsoor to GM Playa. I submitted the application form in the prescribed form on 5th of April'2008.and 11th April' 2008 the work order is been issues When ever, I call 1500, I am told to contact the following people with the number given below.

                                [protected] : Officer
                                [protected] Area Manager
                                [protected] General Manager
                                25212400 Area Manager
                                [protected] : SDO

                                One after the other, I am made to meet different people, and most of the time, I find the number not in working conditions.

                                I am really now feedup now, and need some help..
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  Y
                                  Yogesh Gode
                                  from Chandigarh, Chandigarh
                                  Jan 2, 2009
                                  Resolved
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                                  Resolved

                                  Hello, I'm Yogesh Gode, from Ramtek, Dist: Nagpur.
                                  I enrolled for 'BSNL DataOne - Unlimited 750' plan on 3rd December, 2008.
                                  But, BSNL provided my Modem/ADSL Router on 20th Dec, 2008 and said that my service has been started from the same day means from 20th Dec., 2008. But, in reality my service started on 24th Dec., 2008. Till this date there was an "Error 691: Access denied because the username and/or password was invalid on the domain". And no one in BSNL was responding to my complaints till I made them many calls.
                                  The service started on 24th Dec., 2008 in evening, my plan was for "Unlimited - 750". But, on 27th Dec., 2008, I received email notification from BSNL, that I crossed the limit of free downloading of 1 GB. I didn't understand, why this email to me? Because, my plan was "Unlimited - 750". So, I called in regional BSNL Office in Ramtek, they said, you enrolled for "Unlimited - 750", but by "our" mistake, we registered your plan as "Starter Plan 250". So, you have to pay full bill of 20th-31st Dec., 2008.
                                  Till 31st Dec., 2008, I had downloaded about 6-7 GB of data. Because, I knew that I've enrolled for "Unlimited - 750". And I was need of that plan, because I have more work on internet for my study and profession. But, on 31st Dec, 2008 from 8 pm DataOne was not connecting till 1st Jan, 2009 giving the same Error:691. Then, after getting connected on 1st, it is not connecting from 2nd Jan, 2009 from 4pm giving again the same Error:691.
                                  And for December Bill, BSNL is saying that you have to pay full bill of your usage as "Plan-250".
                                  And your plan will be converted to "Unlimited - 750" from 1 Feb., 2009. Till that date you don't use DataOne service as considering that you are using "250 plan". And the exeeded amount in the bill will be credited to the next bills till it goes nill. But, I didn't want to use DataOne service more than 3-4 months. But, because of BSNL I am forced to use it's "Third Class" service.
                                  Now I need my exeeded money back or BSNL should take away their Modem and close my service of DataOne considering that they given it to me without expecting any charges or I'll go to Consumer Forum. I want to **** BSNL.
                                  :Yogesh Gode, [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Hi,

                                  iam prem from chennai i too faced this same problem like u; i enrolled for 500 plan with free download time from 2am-8pm..so i started using my free download time period then after 1 month i got the bill and i got shocked because it showed rs.5000 to pay..i really don't know because i used internet most at my free download time only.so then i came to know i was wrongly registered for 250 plan where there is no free download limit.so i went to the bsnl telephone exchange office and registered a complaint..but they said anyway i have to pay the money but i refused to pay since its not my mistake..

                                  At last i didn't pay the money anymore and again registered for a new bsnl telephone line for 750 plan..
                                  but till now i didn' pay that last telephone bill. bsnl service is one of the horrible service erver seen before..
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                                    M
                                    M.K.Biswas
                                    from Noida, Uttar Pradesh
                                    Jan 2, 2009
                                    Resolved
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                                    Resolved

                                    Dear Sir,
                                    This is regarding downloading of BSNL caller Tune. I got my BSNL caller tune
                                    namely [Hashinuhana, a bengali song (album-Fossils & artist-
                                    Fossils)]downloaded from Internet on my prepaid mobile phone number
                                    [protected] on 15.12.2008. Immediately I got a message on my mobile that 'your BSNL Tune
                                    has been downloaded successfully' & an amount of Rs.20/- was deducted from my
                                    account, but the new song has however, not been activated till date.
                                    Instead, on 17.12.2008, the old BSNL caller tune, 'Surma Sarela' a
                                    garhwali song was again renewed and renewal charges was also deducted. The
                                    issue was taken up with the customer care([protected]) on 15.12.2008 itself with
                                    regular followups.I was provided with complain lodge no.L[protected] on 18th Dec 08,
                                    L[protected] on 19th Dec 08 & A[protected] on 1st Jan 09 by the
                                    Customer Care executives, with an assurance that the problem will be solved. But
                                    unfortunately, the problem is lying as it is. Every time I contacted customer care I had to talk to a new executive and the whole details were required to be explained to these executives which has now become extremely frustating You are therefore requested
                                    to kindly look into the matter and do the needful.
                                    Thanking you in anticipation.

                                    Yours Faithfully,

                                    (M.K.Biswas)
                                    S.P.O.
                                    Wadia Institute of Himalayan Geology,
                                    33, General Mahadeo Singh Road,
                                    Dehradun (Uttarakhand)INDIA
                                    Phone +[protected]O), 2788423(R)
                                    mob:[protected]
                                    Email: [protected]@wihg.res.in
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    how get the song :jadi tor daksune keu ase to eklachallore...: as caller tune in my mobile no [protected]
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                                      D
                                      DILEEPKUMAR
                                      from Gudiyattam, Tamil Nadu
                                      Jan 2, 2009
                                      Resolved
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                                      Resolved

                                      I have subscribed to NEWS service of bsnl through 55888. which says that its free for 1 week, but I have cum to know tht aftr one week money is charged Rs 30/ for one month without my consent for renewal or even informing. So I please want to cancel this service. What method should i use to unsubscribe this service
                                      please arrange for grevience redressal authority on 24365.already the protest is registered on 55888 by reply message on 24365.I tried to contact and registere complaint but nobody is responding.It is clearcut unfair trade practice and harashment to consumer.I am one of such consumer.Please do the needful and reply.Also I shall be constrained to takeup the matter to appropriate authority which notes. mY MOBILE NO : [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      i have subscribed to CHAT MESSENGER service of bsnl through 55888. which says that its free for 1 week, but I have cum to know tht aftr one week money is charged Rs 30/ for one month without my consent for renewal or even informing. So I please want to cancel this service. What method should i use to unsubscribe this service.My MOBILE NO :[protected]

                                      BSNL — 55888 sms

                                      I am using bsnl mobile connection.i am receiving 3 to 5 sms per day from 55888 no.i am compliant to so many times to custom care.but they are not give good feedback.my no is [protected] please stop this sms
                                      my mobile no. [protected] i am getting sms from 55888 i have contact so many time to customer care and told them to stop this sms but till i am getting this sms . so please stop this types all massages.
                                      thanking you
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