[Resolved]  BSNL Chennai — Deficient Broadband Service

I have BSNL Broadband connection at C3, CDS Guindy enclave, Vandikaran street.
Very poor service from BSNL that inspite of many complaints it has not been attended for months together. If anyone knows how to escalate to higher levels please let me know.

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Deficient Broadband Service
I have BSNL Broadband connection at my residence. Address is :
13/1b, thalampp st, jck nagar, chengalpet

The Broadband connectivity remains extremely poor & the connection comes & goes out at will. We have made several complaints in last 6 months but the situation has not at all improved.

I hope they would take some action after this complaint.

Dear Team,

I am Broadband and Landline connection holder. I have frequent connectivity issues with Broadband.

Whenever I try to contact the Hasthinapuram Exchange in number[protected]Given By
Exchange people to report the problem) Nobody Picks up. When I expressed this greivences
the person handling Broadband issues he says will be like that only. If you want you report
anywhere go and report. I have to escalate this issue to the Right Person. Otherwise BSNL will loose many
customers very soon.

May I know the Senior Divisional Incharge Name, email Id and Contact Number.

Please Give this Detail ASAP.

Regards
Arun

I am using BSNL broad band 500c plan for the past 7 months. the maintenace and poor quality of connectivity i received last 3 months complaints to the local exchange which belongs to our area RAM NAGAR Exchange, ambattur. no service and reply from telecom dept.

last week 30/03/10. my phone totally not working. no connection. I booked my complaints in the telephone office book as well as the telephone booking system number through 26581191. But still 05/04/10 no service or reply from the telecom office or dept.

The Broadband [My Broad Band Land Line Number :[protected]] connectivity remains extremely poor & the connection comes & goes out at will ie it often disconnect & connects again. I have made several complaints in last 5 months.

The latest docket (complaint) number is [protected]. Without taking any action they have closed the complaint number. The problem still persists.

May I know the Senior Divisional Incharge Name, email Id and Contact Number.
Please Give this Detail ASAP.

Regards,
M.Ramanathan