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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 679

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P
Prem singh
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNSUBSCRIVE WAP SERVICES

UNSUBSCRIVE WAP SERVICES
I am a BSNL customer. My mobile number is [protected](Haryana Circle).Accedently i subscribe to wap model 30 service from india times 58888 on 22 sep 2009. on 21 oct i got the message from 58888 that Your Sub Model of the Day will be renewed on 22/10/09.To Unsub click here http://203.199.70.160/site/t.jsp?i=744 but given URL could not be opened.I have complained about this earlier to custmer care but still problem...
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T
the friend
from Chandigarh, Chandigarh
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detection money for shayri sewa

Sir,
[protected]
Dear sir/madam
mere cellone mobile no [protected] par shayri sewa actiwate thi,
main shayri sewa ko band karna chahta tha,
iske liye maine customer care par contect bhi kiya,
unhone mujhko ek sms bataya "UNSUB SHYARI" jisko 55666 par send karne ke liye kaha tha,
maine sms send kar diya is baat ko three month ho gaye hain firbhi mere a/c se har month ko shyari sewa ke...
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A
Alok Mehrotra
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Installation of new connection

I have applied for new connection ( Telephone no.[protected] as per below mentioned details at Jamshedpur,

Receipt no. 23433
Bill No. 1587783 Dated 03/09/09
Advice no. 196540

Till now connection has not been provided.
I made the calls up to Corporate office of Delhi. Try to send the mails to all the concerned but mails are coming back that mail ID is not correct.

15 days...
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H
Hinaben Nishendu Shah
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO RECHARGE AND PAYMENT STATUS "SUCCESS"

Hello Mam/ Sir,
This is in reference to the payment done for the Prepaid Mobile Recharge for my number -[protected] on Oct 21, 2009 of 56.00 Rs. But till noe netiher the recharge is done nor I received any message. Here is the Payment details:


Biller Details
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051...
+1 photos
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A
Akanksha jaiswal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

talktime offers

I have a complain against this company that this company had send me a msg through BSNLUPW that "avail attractive schemes on RC 170,500,3000 and get extra talk time upto 250% of normal and validity of 365 days.Avail upto 20% extra talk value on top up of more than Rs.100/-+taxes.offer ending on 25.10.2009.".i got this msg on 20.10.2009 and 24.10.2009.
So wahat I did is I recharged my account with a top up of Rs.225 through...
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R
rajanarang
from Satrikh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO SETTING AVAILABLE FOR YOUR HANDSET

MODEL NO 5130c-2 XpressMusic for gprs setting msg model no to 58355 reply is sorry no available settings for your handset

or on using / starting net services reply is suscribe to packet data first....
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P
parathasaradhi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ADSL LINK NOT STABLE

Kind Attentiom Mr PV Muralidhar Principal Manager

Dear Sir,

Sub: Broad Band complaint.

I bring to your kind notice that I D. Parthasarathy using your Broad Band unlimited connection thru Tel No 23076765 Since last nine months service was excellent.


I suffered a lot during the below mentioned dates & made a huge loss time & Money. I would like to know the...
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M
mahaveer prasad goyal
from Bulandshahr, Uttar Pradesh
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Speed of broadband connection

I am using broadband connnection from April 2009.There was satisfactory speed on that time.But from last one month speed is very slow.There is no responce from Bari local exchange reguarding this mater.The line which is coming from exchange to our computer is in very poor condition.There are so many open joints in this line.So connectivity of internet connection is not proper.Please do need ful for change of this line.So speed may be proper....
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A
ASHOK KUMAR
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BROADBAND NO-033 25321718 NOT AT ALL WORKING SINCE 12-10-2009

BSNL BROAD BAND NO[protected] WAS NOT WORKING SATISFACTORILY FOR LAST ABOVE 4 MONTHS.THE DEFECTS WAS THAT BROADBAND LINK WAS AVAILABLE AFTER 1/2/3/4 HOURS.THE BROADBAND HAS NOT BEEN WORKING AT ALL (LINK NOT AVAILABLE) SINCE[protected].WHEN WE LODGE A COMPLAINT THEY REPLY BY SMS THAT YOUR CIRCUT HAS BEEN RESTORED.WHILE THE FACT IS I AM NOT GETTING CONNECTION.WE LODGE A WRITTEN COMPLAINT ON[protected] WITH SDOP(S) BROADBAND SECTION COSSIPORE...
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A
Abdul Hamid
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Name and adress of owner of mobile number 09469422415, and details of call from this number to 09469401845

Dear Sir,
I humbely submit that I am very disturbed because o[censored]ntimely calls from cell number [protected] to my family cell number [protected].
I want to know the identity of owner of cell number [protected], and details of calls from this number to [protected], w.e.f.,Ist of january 2009 to 30 of August 2009,
I will be very thankfull i[censored]r kind deptt. Will help me, I want mention here that both of these numbers pertain...
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R
raj kumar
from Kolkata, West Bengal
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extra charges

in gorakhpur railway station on dt.17/10/2009 my two bro cheated by std shop whose telephone no. is[protected]. my bro call me at least 5 minute & the same std owner charge them rs.154/- & they call at their home in nepal for 4 minut arout 249 sec.and the same owner charge rs.454/- instead of atleast only Rs.50/- i want to consumer deppt to take highly action for the same telephone owner or sent fake foreigner type cleark to see...
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R
rakesh jha
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor network service and speed less than 10 kbps

sir .
i am using bsnl- evdo card . the company claims speed upto 2mbps. but in bhopal it is on an average 150- 200 kbps maximum i have gain so far. but from last 10 days the speed is not even 10 kbps we cant connect through net even 10 mins it automatically disconnected . i have contacted the exchange from where i got connection but they also do nothing in this mattar. i have contacted few bsnl personals but they talk in this way...
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G
Ganesh Datt Sharma
from Adampur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

correction of broadband plan .

i am consumer of broadband service. i had applied for broadband connection . i choose the tariff "H-500 C" but without my knowledge they have registered mysel[censored]nder Rs.250 plan.
Although i have used internet during free hours i.e. between 2:00 Am to 8:00am according to the plan which i choose but the portal shows that i am being charged .

its the mistake of department for registering wrong plan . please correct...
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C
C.SABAPATHI
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incoming & outgoing calls detail required

Respected
Sir,
How to check the details of Incoming and Out going calls from my BSNL mobil cell one
I am receiving some nuisence calls and I would like to check from where it has been dialled..

Please help me in this regards.

yours,
c.[protected]@yahoo.com...
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A
akhand
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network frequency is very low in my residential area

dear sir

i live in jaipur in jaipur,probelom ,in home bsnl sim signal freqency is verry weak ,so i am no able to listen a call and no able to make a call


i want you earliar a help



akhand pratap
house num.147, shayog tower first
...
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K
Kiran Kumar Valaparla
from Mancheral, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

caller tune activate without my permition

i am one of the BSNL PRE-PAID customer.i have 2 BSNL numbers they send one message from 56700on 20/10/2009 to my two numbers.
i.s.:- "30day FREE Trial to BSNL Tune-service activated(after 30days Rs 25 /month).Letyour callers enjoy the music!To deactivare-SMS BT DACT to 56700 Rs 2/sms.Set another song-call56799 re1/min."
and today 23/10/2009 they actvate some music
i send the sms BT DACT to 56700 they carge me...
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M
Manesh Pillai
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Server not found or DNS error.

Dear sir,

I have been facing broadband problem since the last couple of weeks now. I have already registered complain at the respective offices several times but no effective action was taken till now. My problem is that whenever i try to connect to the internet, i get a error message saying that "server not found or DNS error." I have tried all the possible ways of sorting it out but in vein. Please advise and help...
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A
ashfaq_3322
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disconnection and bill settlement

I have given a letter in the month of May-09 to the BSNL authorities at Tolichowki Hyderabad for the disconnection my telephone NO 23563322 since I have been transferred. Since I have paid total bill
amount and I have requested the authorities to settle the advance deposit amount and send the cheque
to India Overseas bank saifabad br hyderabad sb no 3033. But so far I have not received any amount
to my a/c or any intimation...
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K
krithivasan padmasekaran
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

speed less than 10 kbps - 800 plan

Hi,
I am facing a serious issue with BSNL. I have taken the connection few months back. The speed I am getting is really pathetic not more than 10 to 15 kbps. I have complained this issue to BSNL no proper response as of now. I have taken a mail id to escalate about this issue to the higher level management. Still I have not responded by them, its been a month or more. My plan is 800 plan.

Thank you
Have a nice...
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B
BK Vacchal
from Hiranagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of sim card

iam a customer of BSNL and my pre paid No is [protected]. Presently my SIM Card is becoming unserviceable due to regular wear and tear. i now want to replace the SIM , but retain the same mobile Number....
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